Getting Started with QuarkXPress 2017
CONTENTS Contents Related Documents......................................................................4 System requirements....................................................................5 System requirements: Mac OS X.......................................................................5 System requirements: Windows........................................................................5 Installing: Mac OS X.....................................................................
CONTENTS Uninstalling: Mac OS X....................................................................................20 Uninstalling: Windows.....................................................................................20 Troubleshooting.........................................................................21 QuarkXPress Document Converter............................................23 Contacting Quark.......................................................................24 In the Americas..........
RELATED DOCUMENTS Related Documents For more information about using QuarkXPress, reference the other QuarkXPress documentation/resources listed below. Document/Item Description Name Where to find QuarkXPress User Guide www.quark.com/support/documentation A guide written for the end user of QuarkXPress. Use the guide to quickly look up information, find out what you need to know, and get on with your work QuarkXPress What's New A summary of new features in QuarkXPress. www.quark.
SYSTEM REQUIREMENTS System requirements System requirements: Mac OS X Software • Mac OS X® 10.10.5 (Yosemite), Mac OS X® 10.11.6 (El Capitan), Mac OS X® 10.12.x (Sierra) Hardware • CPU with dual cores or more • 2GB RAM available for QuarkXPress • 2GB hard disk space for installation For better performance when working with complex (graphic heavy) and long documents, it is recommended that you use more powerful hardware specifications and have more RAM available for QuarkXPress.
SYSTEM REQUIREMENTS • 2GB hard disk space for installation For better performance when working with complex (graphic heavy) and long documents, it is recommended that you use more powerful hardware specifications and have more RAM available for QuarkXPress.
INSTALLING: MAC OS X Installing: Mac OS X To install QuarkXPress: 1 Disable any virus protection software. If you are concerned about a virus infecting your computer, run a virus check on the installer file, then disable your virus detection software. 2 Double-click on the installer dmg. Drag the QuarkXPress app (a single App bundle) to the "Applications" folder or to a directory of your choice.
INSTALLING: WINDOWS Installing: Windows To install QuarkXPress: 1 Disable any virus protection software. If you are concerned about a virus infecting your computer, run a virus check on the installer file, then disable your virus detection software. 2 Double-click the installer icon and follow the instructions on the screen. Performing a silent installation The silent installation feature lets users install QuarkXPress on their computers over a network without having to follow step-by-step instructions.
INSTALLING: WINDOWS 1 Double-click the "setup.exe" icon. The Setup dialog box displays. 2 Click Next. The Program Maintenance screen displays. • Click Modify to choose the files to install. You can install new files or remove previously installed files. • Click Repair to correct minor issues related to installed files. Use this option if you experience issues with missing or damaged files, shortcuts, or registry entries. 3 Click Next.
INSTALLING XTENSIONS MODULES Installing XTensions modules QuarkXPress ships with a default set of XTensions modules. You can also install additional XTensions software developed by Quark or by third-party companies. Most XTensions come in two parts, one file for the functionality of the XTensions module, and another file for its user interface. The name of the user interface module typically ends in "UI". XTensions modules that do not have any user interface do not have to have a UI file.
PREFERENCES Preferences By default, the QuarkXPress preferences are stored in the user folder. They reside in a sub folder named after the main version, so that they do not clash if you have several versions of QuarkXPress installed. If you create a folder called Preferences on the same level as the QuarkXPress 2017 app bundle (in the Application folder), then QuarkXPress will use this folder as a global Preferences folder.
UPGRADING Upgrading To upgrade QuarkXPress to this version: 1 Disable any virus protection software. If you are concerned about a virus infecting your computer, run a virus check on the installer file, then disable your virus detection software. 2 On Windows: Double-click the Installer icon and follow the instructions on the screen. On Mac OS X: Drag QuarkXPress 2017 app bundle from the DMG to your Applications folder.
INSTALLING OR UPGRADING WITH QLA Installing or upgrading with QLA Quark® License Administrator (QLA) is software that manages licensed Quark products. If you purchased an educational site license or a commercial site license, you most likely received a QLA CD-ROM when you purchased QuarkXPress. QLA must be installed on your network before you install QuarkXPress.
REGISTERING Registering During the first launch of the application a QuarkXPress Product Registration panel will be shown. Click Register and you will be taken to the "Online registration" page of the Quark Web site. Registration is optional at this time, click Continue to skip it. If you cannot register online, see Contacting Quark for contact information. We recommend that you register your copy of QuarkXPress, as this will give you several benefits, such as 60 days of free technical support.
ACTIVATION Activation After you install QuarkXPress® with a valid alpha-numeric validation code, you must activate the software. A valid (non-evaluation) copy of QuarkXPress will run for 30 days without being activated. Activation is a process that authorizes QuarkXPress to run indefinitely on the computer on which it was installed. During activation, an installation key is generated and sent to Quark. This installation key contains a representation of your hardware configuration.
ACTIVATION through a Web browser. The webpage used to generate the activation code can be opened on any computer that has an internet connection. If you do not want to activate QuarkXPress at this time, click Cancel. If you do not activate QuarkXPress, you can use it for 30 days after installation; after 30 days, the software will launch in demo mode . Some functionality will be limited or disabled in demo mode , see Demonstration mode for more information.
ACTIVATION You must reactivate QuarkXPress if you make a significant hardware change (such as changing the Ethernet address on a Mac or changing the computer processor) or if the activation mechanism is damaged in some way. If QuarkXPress detects that the activation data has been modified or is missing or corrupt, the application displays the Activate QuarkXPress dialog box and prompts you to reactivate QuarkXPress. If QuarkXPress is running in the grace period, the grace period expires.
DEMONSTRATION MODE Demonstration mode Demonstration mode imposes the following limitations: • Files cannot be saved/downsaved. • The Revert to Saved feature is disabled. • The Export As EPS, Export As Image and Export Picture features are disabled. • You can edit settings in the Save pane of the Preferences dialog box (QuarkXPress/Edit menu), but layouts will not be auto-saved or backed up using these settings. • The Collect for Output feature is disabled. • You cannot create a library.
LICENSE TRANSFER License transfer You can move an activated copy of QuarkXPress to a new computer on your own using the License Transfer process. This process entails deactivating the software on one computer and then reactivating it on another computer. You also need to transfer your license if you substantially change the hardware configuration of your computer. If you want to transfer your license without contacting Quark Technical Support, you must have an Internet connection.
UNINSTALLING Uninstalling If the uninstaller detects a running instance of the application, an alert displays. Close the application before you begin to uninstall. Uninstalling: Mac OS X To uninstall QuarkXPress, open the "Applications" folder on your hard drive (or the folder in which QuarkXPress was installed) and drag the QuarkXPress App to the trash. Uninstalling: Windows To uninstall QuarkXPress: 1 Choose Start > All Programs > QuarkXPress 2017 > Uninstall. 2 Click Yes.
TROUBLESHOOTING Troubleshooting If you experience issues with QuarkXPress, there are you several things you can try before reaching out for support, as they typically solve a lot of issues: • Delete the image cache and preferences using the Quark Cache Cleaner tool Windows: 1 Quit QuarkXPress, if running. 2 Navigate to QuarkXPress 2017 folder/Tools 3 Run QuarkCacheCleaner and click Yes. If you want to also delete Preferences, check the Preferences option.
TROUBLESHOOTING 2 Open C:/Program Files/Quark/QuarkXPress 2017. Delete the "Preferences" folder, if any. (Do not create the Preferences folder again) 3 Go to Start > Run and type %localappdata%, enter. 4 Go to the Quark folder. Delete the folder named "QuarkXPress 2017" with all of its content. 5 Re-launch QuarkXPress.
QUARKXPRESS DOCUMENT CONVERTER QuarkXPress Document Converter If you want to open documents from QuarkXPress 6 or earlier, please use the QuarkXPress Document Converter to convert the files to version 9 first. The QuarkXPress document converter only converts legacy QuarkXPress 3.x- 6.x documents to QuarkXPress 9.1 but does not upgrade its flow version.
CONTACTING QUARK Contacting Quark The support portal allows you to log support tickets, track tickets, receive status notifications, chat with a technical support representative, search the Knowledge Base, and access product documentation. With direct access to documentation across all Quark software - from QuarkXPress and App Studio to Quark Enterprise Solutions - you can find answers to your questions at your convenience.
LEGAL NOTICES Legal notices ©2017 Quark Software Inc. and its licensors. All rights reserved. Protected by the following United States Patents: 5,541,991; 5,907,704; 6,005,560; 6,052,514; 6,081,262; 6,633,666 B2; 6,947,959 B1; 6,940,518 B2; 7,116,843; 7,463,793; and other patents pending. Quark, the Quark logo, and QuarkXPress are trademarks or registered trademarks of Quark Software Inc. and its affiliates in the U.S. and/or other countries. All other marks are the property of their respective owners.
