9.2

Table Of Contents
QuarkXPress Server Transaction Log.log: This log lists all transactions and all errors.
Detailed application logging is enabled for these log files only if it is enabled in the
"log4j.xml" file.
To log detailed transaction timing data, check Log Timing Data.
Logged problems include the following:
Missing Fonts: If fonts are missing from a project that has been requested for rendering,
a one-line description of each missing font is added to the error log. If QuarkXPress Server
receives a request to render a project and does not have access to the fonts required by the
project, it uses the fonts specified in the Fonts tab of the Preferences dialog box
(Administration > Preferences > General). If these fonts are also unavailable,
QuarkXPress Server substitutes Helvetica (Mac OS) or Arial (Windows). This behavior is
the same as it is in QuarkXPress.
Missing Pictures
Missing SXTs: If a required server XTensions module is missing when a rendering request
is received, a one-line description of each missing module is added to the error log. If the
name of the missing module is not returnable, the XTensions module ID number is
returned.
Text Encoding/Character Set Problems: If text is sent to a text box in the template and
the system does not have access to the correct font glyph, the issue is logged. The log data
indicates the character set that the system attempted to convert. For example, the log
entry might show that a request for Japanese characters was sent to an English project.
Information about missing fonts and missing pictures is also recorded in the
"QuarkXPressServerRenderer.log" file. This file also contains detailed timing information,
including the transaction UID for each transaction. This log file can be found here:
Mac OS: [drive]/Users/[user name]/Library/Logs/Quark
Windows: [drive]:\Users\[user name]\AppData\Quark\Log or
[drive]:\Documents and Settings\[user name]\Application Data\Quark\Log
To download all logs to a non-server computer, click Show Transaction Log in the
QuarkXPress Server Web interface, then click Download Logs on the home page.
General Preferences Email
QuarkXPress Server can automatically notify someone by e-mail when the checked-out
QLA license is about to expire. The Email tab (Administration > Preferences > General
> Email) lets you specify where such e-mail messages should be sent.
Use the Server field to specify the domain name or IP address of the e-mail server that
QuarkXPress Server should use to send messages (for example, mail.quark.com).
A GUIDE TO QUARKXPRESS SERVER 9.2 | 19
THE QUARKXPRESS SERVER USER INTERFACE