2018

CONTACTING QUARK
GETTING STARTED WITH QUARKXPRESS SERVER 2018 | 27
Contacting Quark
The support portal allows you to log support tickets, track tickets, receive status
notifications, chat with a technical support representative, search the Knowledge
Base, and access product documentation.
With direct access to documentation across all Quark software - from QuarkXPress
and App Studio to Quark Enterprise Solutions - you can find answers to your
questions at your convenience. Our support team is also available to help, either
through our support portal or via phone for our maintenance contract customers.
If you are a Quark customer and have a current maintenance or support contract
your account has already been created for you using your registered email address. If
you do not have a support contract you can purchase a single support incident to
get your problem resolved. If you have purchased or registered a supported product,
you are eligible for free support for the first 90 days.
In the Americas
For more details, please check out our support website http://www.quark.com/support.
Outside the Americas
For countries outside the Americas, please visit the following sites to access your
support account:
Support Website
France - http://www.quark.com/fr/support •
Germany - http://www.quark.com/de/support •