10.2.1

Table Of Contents
For information about setting a request timeout interval, see "Using other global settings."
If a client request fails despite being sent to multiple QuarkXPress Server instances,
QuarkXPress Server sends the end user a customizable error message or exception so
that the end user can appropriately handle the failure. A QuarkXPress Server Manager
server can also automatically send e-mail to an administrator in the event of a problem;
for more information, see "Generating automatic e-mail messages."
Determining QuarkXPress Server instance availability
QuarkXPress Server Manager uses two methods to determine the availability of a
QuarkXPress Server instance: ping and ping document.
Ping
QuarkXPress Server Manager periodically sends a ping request to all of its
QuarkXPress Server instances to determine whether they are available. Ping requests
use the following format:
http://[Server]:[Port]/getprocessid
Ping document
QuarkXPress Server Manager periodically sends a render request to all of its QuarkXPress
Server instances to determine whether they can render a document. Ping document
requests use the following format:
http://[Server]:[Port]/[PingDocumentName.qxp]
You can specify the document to be used for this render request. To avoid long ping
document rendering times, use a simple document.
You can specify the interval between pings and ping documents in the Other Settings
pane in the Global Settings pane of the QuarkXPress Server Manager window (see
"Using other global settings").
Logging with QXP Server Manager
QuarkXPress Server Manager logs all interactions with QuarkXPress Server instances.
QuarkXPress Server Manager log files contain the following information:
Render requests
QuarkXPress Server responses
Information about events (such as alerts) that occur during the render-request process
Details about requests that were sent to a different QuarkXPress Server instance after
the first assigned QuarkXPress Server instance was unable to process the request
Within the logs, each QuarkXPress Server instance is identified by its IP address and
port number.
You can export log files in XML (Extensible Markup Language) or comma-separated
values (CSV) format. For more information, see "Exporting log files."
324 | A GUIDE TO QUARKXPRESS SERVER 10.2.1
QUARKXPRESS SERVER MANAGER