10.1

Contacting Quark
The support portal allows you to log support tickets, track tickets, receive status
notifications, chat with a technical support representative, search the Knowledge Base,
and access product documentation.
With direct access to documentation across all Quark software - from QuarkXPress and
App Studio to Quark Enterprise Solutions - you can find answers to your questions at your
convenience. Our support team is also available to help, either through our support portal,
or via phone for our maintenance contract customers.
If you are a Quark customer and have a current maintenance or support contract your
account has already been created for you using your registered email address. If you do
not have a support contract you can purchase a single support incident to get your problem
resolved. If you have purchased or registered a supported product, you are eligible for free
support for the first 90 days.
In the Americas
For more details, please check out our support website www.quark.com/support
Outside the Americas
For countries outside the Americas, please visit the following sites to access your support
account:
Support Website
• France - www.quark.com/fr/support
• Germany - www.quark.com/de/support
24 | QUARKXPRESS SERVER 10.1 README
CONTACTING QUARK