Installation and Operating Guide

48 Troubleshooting and Diagnostics
Error Name Description
Unable to load medium
in drive
The VLS attempted to load a cartridge into a drive but failed,
possibly due to a drive positioning error.
Door has been opened
The front door of the VLS had been opened, but is now closed.
Door is open
The front door of the VLS is open. This error will appear
whenever the front door is opened while power is on.
Operation disabled by
keyboard lockout
Whenever the front panel lock is engaged, the keypad is
disabled, disabling any off-line operations.
All configured drives are
empty
The VLS received a command (through SCSI, or the front panel
keypad) to unload medium from a drive, but, since the VLS had
not previously loaded a cartridge, the drives are empty.
Slot not empty, can’t
unload drive
A cartridge is occupying the magazine slot currently aligned
with the drive, and the VLS cannot place the cartridge ejected
by the drive into this slot.
SCSI RESET
OCCURRED
A SCSI RESET has occurred, coming from either the SCSI bus,
or from the front panel keypad.
Drive positioning time-
out
The drive shuttle failed to position correctly in the allowed time.
Medium incorrectly
oriented
The cartridge is incorrectly oriented in the magazine. This can
occur when the VLS attempts to load the magazine.
Flash RAM erase failure
The VLS could not successfully erase the Flash RAM during the
firmware download process.
Flash RAM write failure
The VLS could not successfully write to the Flash RAM during
the firmware download process.
NV-RAM selection
failure
The VLS could not successfully select a particular area of the
NV-RAM.
NV-RAM write failure
The VLS could not successfully write to the NV-RAM.
Boot ROM checksum
failure
The checksum of the boot code in the Boot ROM is incorrect.
Unknown error code
XXh
An unknown error has occurred.