ValueLoader™ DLT VS80/DLT VS160 Tape Autoloader User Manual 6326704-02 A01
ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual, 6326704-02 A01, February 2004 Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2004 by Quantum Corporation. All rights reserved.
Contents Preface Chapter 1 xi Installing the ValueLoader 1 Section Overview ............................................................................................... 1 Installation Overview........................................................................................ 2 Understanding ValueLoader Features............................................................ 2 Bar Code Reader .........................................................................................
Operator’s Panel Overview.............................................................................20 LED Indicators...........................................................................................22 Operator’s Panel Control Buttons...........................................................23 Understanding the Menu Structure...............................................................24 Using Cartridges...........................................................................................
Appendix A Technical Specifications 61 Physical Specifications .................................................................................... 61 Appendix B Customer Support 65 Information Needed for Support................................................................... 65 Backup Software Support ............................................................................... 66 Appendix C Regulatory Statements 67 UL and CUL Listing ........................................................
vi ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Figures Figure 1 Front Panel Controls .................................................................... 4 Figure 2 Back Panel Overview ................................................................... 5 Figure 3 Accessories .................................................................................... 8 Figure 4 Rack Kit Components .................................................................. 9 Figure 5 Installing Mounting Brackets (Left Side Shown) ...................
Figures viii ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Tables Table 1 Location Criteria ........................................................................... 6 Table 2 LEDs ............................................................................................. 22 Table 3 Control Buttons........................................................................... 23 Table 4 Troubleshooting......................................................................... 46 Table 5 Error Codes ...........................................................
Tables x ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Preface This chapter describes the ValueLoader User Manual’s audience, purpose, organization, document conventions, and product safety. Audience This user manual is designed and written for end users and field service engineers. Purpose The purpose of this manual is to provide end users with the following information: • ValueLoader™ DLT VS80/DLT VS160 description and specifications.
Document Organization xii This manual is organized as follows: • Chapter 1, Installing the ValueLoader - This chapter describes features, accessories, and installation tasks. • Chapter 2, Operating the ValueLoader - This chapter describes the front panel menu structure, menu tree, and drive and tape operations. • Chapter 3, ValueLoader Administration - This chapter describes how to configure , upgrade firmware, and retrieve ValueLoader information.
Notational Conventions This manual uses the following conventions to designate specific elements: Note: SCSI-2 Specification Notes emphasize important information related to the main topic. Caution: Cautions indicate potential hazards to equipment and are included to prevent damage to equipment. Warning: Warnings indicate potential hazards to personal safety and are included to prevent injury.
Contact Information This section provides contact information for worldwide customer support. Quantum 0 To order documentation for the Quantum ValueLoader or other products contact: Quantum Storage Systems P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101 Technical Publications 0 To comment on existing documentation, send e-mail to: doc-comments@quantum.com Visit the Quantum home page at: 0 http://www.Quantum.
Chapter 1 1 Installing the ValueLoader Section Overview 1 This section describes the following: • Installation Overview • Understanding ValueLoader Features • Choosing a Location • Unpacking the ValueLoader • Identifying ValueLoader Components • Installing the ValueLoader into a Rack • Connecting the SCSI and Power Cables • Preparing the Host and Verifying the Connection ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 1
Chapter 1 Installing the ValueLoader Installation Overview Installation Overview 1 Installing the ValueLoader consists of the following steps, which are explained in more detail later in this section. 1 Choose a location for the ValueLoader (see page 6). 2 Unpack and check the ValueLoader for shipping damage (see page 7). 3 Identify the accessories that come with the ValueLoader (see page 8). 4 Install the ValueLoader in a computer rack or select a table or desktop near the host server (see page 9).
Chapter 1 Installing the ValueLoader Understanding ValueLoader Features The ValueLoader DLT VS160 uses up to eight DLT VS1 data cartridges, providing a maximum formatted capacity of 1280 GB and a sustained data transfer rate as high as 960 MB per minute, assuming a 2:1 compression ratio.
Chapter 1 Installing the ValueLoader Understanding ValueLoader Features Product Overview 1 Figure 1 Front Panel Controls 4 1 Power switch 2 Import/Export slot 3 Front panel LEDs 4 Front panel LCD screen 5 Control keys ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Chapter 1 Installing the ValueLoader Understanding ValueLoader Features Figure 2 Back Panel Overview Note: The arrows indicate the screws on the back of the unit that need to be removed if you want to remove the cover. Three additional screws on each side of the unit must also be removed in order to lift the top cover.
Chapter 1 Installing the ValueLoader Choosing a Location Choosing a Location 1 Choose a location that meets the following criteria (see appendix A on page 61 for more specifications): Table 1 Location Criteria Requirement Description Standalone requirements Select a location that is flat, sturdy, level, and close to a host server. Do not place the ValueLoader on the floor or other carpeted surface.
Chapter 1 Installing the ValueLoader Unpacking the ValueLoader Requirement Description Humidity 20-80% RH Clearance Back: Minimum of 15.4 cm (6 in) Front: Minimum of 30.8 cm (12 in) Sides: Minimum of 5.08 cm (2 in) Unpacking the ValueLoader 1 Before you begin, clear a desk or table so that you can unpack the ValueLoader. You also need to select an open 2U computer rack location or a desktop location near the server that will be the host for the ValueLoader.
Chapter 1 Installing the ValueLoader Identifying ValueLoader Components 5 Carefully remove the shipping padding from the left and right sides of the ValueLoader. Then, remove the bag from the ValueLoader. Note: Save the packing materials in case you need to move or ship the ValueLoader in the future.
Chapter 1 Installing the ValueLoader Installing the ValueLoader into a Rack Figure 4 Rack Kit Components Screws and clip nuts Mounting brackets Mounting rails Installing the ValueLoader into a Rack 1 The ValueLoader fits all standard 19-inch racks, taking up 2U of space. To install the ValueLoader into a rack, you need to install the mounting brackets on both sides of the ValueLoader and the rails in the selected rack location.
Chapter 1 Installing the ValueLoader Installing the ValueLoader into a Rack Figure 5 Installing Mounting Brackets (Left Side Shown) 3 Using the screws and clip nuts from the rackmount hardware package, secure one rail to each side of the rack in the location in which you plan to install the ValueLoader. 10 • Be sure to secure both the front and back of each rail to the rack. The rails extend to fit a variety of rack depths. • The correct orientation of the left rail is shown in figure 6.
Chapter 1 Installing the ValueLoader Installing the ValueLoader into a Rack Figure 6 Installing Rails on Rack (Left Side Shown) ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 11
Chapter 1 Installing the ValueLoader Connecting the SCSI and Power Cables 4 Slide the ValueLoader onto the rails and secure the mounting bracket to the rack using the screws and clip nuts from the rackmount hardware package, as shown in figure 7. Figure 7 Sliding the ValueLoader into the Rack Slot, Securing Mounting Bracket Connecting the SCSI and Power Cables To connect the SCSI and power cables to the ValueLoader, follow these steps: 1 Shut down and turn off the selected server.
Chapter 1 Installing the ValueLoader Connecting the SCSI and Power Cables 2 Attach one end of the SCSI cable (included in the accessory kit) to one of the connectors on the back panel of the ValueLoader (see figure 8). 3 Attach the other end of the SCSI cable to the connector on the SCSI host adapter or to the connector on the previous device on the SCSI bus.
Chapter 1 Installing the ValueLoader Preparing the Host and Verifying the Connection 6 Plug the power cable into the nearest properly grounded power outlet. Note: To disconnect all power from the ValueLoader, remove the power cable from the outlet. 7 Plug in the host server or workstation and all attached devices. 8 Turn on the ValueLoader by setting the power switch on the front panel to the ON position. Turn on any other devices you turned off earlier.
Chapter 1 Installing the ValueLoader Preparing the Host and Verifying the Connection • Make sure that the host server has an open expansion slot. • Make sure your backup application supports the SCSI host adapter. • Depending on the server configuration, you may need to change the SCSI ID of the ValueLoader (see Changing the SCSI ID on page 34). • Ensure the ValueLoader is properly terminated.
Chapter 1 Installing the ValueLoader Preparing the Host and Verifying the Connection Note: The following instructions assume that you have downloaded the appropriate device drivers from www.Quantum.com and have saved them in a known location on your computer system. Tape Drive Device Driver (Windows 2000) 1 1 Make sure that you are logged on to the host server with Administrator privileges. 2 Right-click the My Computer icon on the Windows desktop, click Manage, then click Device Manager.
Chapter 1 Installing the ValueLoader Preparing the Host and Verifying the Connection 12 Click Have Disk. Type the path to where you have saved the device drivers on your system, then click OK. 13 Click the DLT ValueLoader Tape Drive entry and then click Next. Note: Depending on the status of your system and the exact path taken to select the device driver, the driver may appear as Dltvstp.inf. 14 Click Next again to install the driver. 15 Click Finish. 16 Close the Device Properties dialog box.
Chapter 1 Installing the ValueLoader Preparing the Host and Verifying the Connection 10 When the Upgrade Device Driver Wizard appears, click Next. 11 Click Display a list... and then click Next. 12 Click Have Disk, type the path to where you have saved the device drivers on your system, then click OK. 13 Click the DLT VS Medium Changer entry and click the Next button. Note: Depending on the status of your system and the exact path taken to select the device driver, the driver may appear as Dltvsmc.inf.
Chapter 2 Operating the ValueLoader 2 Section Overview 2 This section describes the following: • Operator’s Panel Overview • Understanding the Menu Structure • Using Cartridges • Cleaning the Tape Drive • Creating an Inventory of Cartridges ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual 19
Operating the ValueLoader Operator’s Panel Overview Operator’s Panel Overview 2 The Operator’s Panel consists of four LEDs, four buttons, and a 2-line by 16-character LCD screen. The Operator’s Panel provides everything you need to monitor ValueLoader status and to control all of its functions. Figure 9 Operator’s Panel—Drive Empty The display defaults to the Home screen. The Home screen consists of the ValueLoader status on the top line and the current cartridge inventory on the second line.
Operating the ValueLoader Operator’s Panel Overview These errors can be caused by faulty or improperly degaussed media, media that has been previously written in an invalid format such as DLT7000 or DLT8000, or dirty read/write heads in the tape drive. The Media Attention LED is also be illuminated (see LED Indicators on page 22). Exporting the indicated cartridge will clear the error condition (see Exporting Cartridges on page 26 ).
Operating the ValueLoader Operator’s Panel Overview LED Indicators 2 The Operator’s Panel includes four LED indicators that provide a variety of information as detailed in table 2. Table 2 LEDs LED Color Description Ready/Activity Green Illuminated when power is on. Blinking whenever there is tape drive or ValueLoader robotics activity. Clean Drive Amber Illuminated when the tape drive needs to be cleaned. Indicates that 250 tape motion hours have passed since the last cleaning.
Operating the ValueLoader Operator’s Panel Overview Operator’s Panel Control Buttons 2 Table 3 Control Buttons The Operator’s Panel includes four buttons that provide access to all operations and information menus. Button Description [Cancel] Cancels the current menu option and returns to the previous menu level or Home screen. [Previous] Selects the previous item or value in the currently displayed menu. [Next] Selects the next item or value in the currently displayed menu.
Operating the ValueLoader Understanding the Menu Structure Understanding the Menu Structure Figure 11 Operator’s Panel Menu Structure 2 HOME SCREEN INFORMATION COMMANDS Cycle Count Import View Event Log Export Product Rev Load Cartridge Firmware Rev Unload Cartridge Clean Drive CONFIGURATION Re-inventory Reset DIAGNOSTICS Change SCSI ID System Test Code Update Circular Mode Autoload Mode 24 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Operating the ValueLoader Using Cartridges Using Cartridges 2 Before you use the ValueLoader, make sure you observe these general rules: • ValueLoader VS80. Use only DLTtape IV tape cartridges. • ValueLoader VS160. Use only DLT VS1 tape cartridges.
Operating the ValueLoader Using Cartridges 6 When Insert Cartridge Slot appears on the LCD screen and the Import/ Export slot opens, insert the desired data cartridge into the Import/ Export slot so that the write-protect switch is facing out from the ValueLoader and toward the right. Note: If you are using the Operator’s Panel to clean the drive, import the cleaning cartridge only when the front panel indicates that cleaning is needed.
Operating the ValueLoader Using Cartridges 3 Press the [+] or [–] button until the desired slot number appears on the LCD screen. Press [Enter]. You are not given the option to export from an empty slot. 4 When Remove Cartridge appears on the LCD screen and the cartridge is ejected through the Import/Export slot, remove the exported cartridge from the ValueLoader, and press the [Enter] button. 5 Repeat steps 3 and 4 as needed for any additional cartridges.
Operating the ValueLoader Using Cartridges 3 Press the [+] or [-] button until the desired slot number appears on the LCD screen and press the [Enter] button. The slot number you select indicates the cartridge to be loaded into the tape drive. Note: Only slot numbers that contain cartridges are displayed. Status messages appear while the cartridge is loading. Drive Stopped appears when the operation is complete. 4 Press the [Cancel] button when you are done loading the cartridge.
Operating the ValueLoader Using Cartridges Write-Protecting Cartridges 2 All cartridges have a write-protect switch to prevent accidental erasure or overwriting of data. Before loading a cartridge into the ValueLoader, make sure the write-protect switch on the front of the cartridge is positioned as desired: • Slide the switch to the left to write-protect the cartridge. A small orange rectangle is visible, indicating the cartridge is write-protected.
Operating the ValueLoader Cleaning the Tape Drive • The operating temperature range for cartridges is 10° C to 40° C (50° F to 104° F). The storage temperature range is 16° C to 32° C (60° F to 90° F). Always store your tape cartridges in their storage cases. • If a cartridge has been exposed to temperatures outside the ranges specified above, stabilize the cartridge at room temperature for the same amount of time it was exposed to the temperatures or 24 hours, whichever is less.
Operating the ValueLoader Cleaning the Tape Drive The drive cannot keep track of how many times a cartridge has been used. Therefore, if you are using backup software to manage cleaning, then you must monitor the software logs or use some other method to determine when you need to replace the cleaning tape. Refer to the backup software documentation for more information.
Operating the ValueLoader Creating an Inventory of Cartridges During the cleaning process, which can take several minutes, the LCD screen displays Drive Cleaning. Note: If the cartridge is not a valid cleaning cartridge, the LCD screen will display Bad clean tape and the cartridge will be exported. 6 When tape drive cleaning is complete, the Clean Drive LED turns off (if previously on) and the ValueLoader unloads and exports the cleaning cartridge.
Chapter 3 3 ValueLoader Administration Section Overview 3 This section describes the following: • Configuring the ValueLoader • Updating Firmware • Running the ValueLoader System Test • Retrieving Information About the ValueLoader Configuring the ValueLoader 3 The Configuration menu provides access to the following ValueLoader configuration options: • Resetting the ValueLoader • Setting SCSI IDs • ValueLoader Operating Modes • Updating firmware ValueLoader DLT VS80/DLT VS160 Tape Auto
ValueLoader Administration Configuring the ValueLoader To access the Configuration menu from the Home screen or main menu, press the [+] or [–] button until Configuration appears on the top line of the LCD screen. Press the [Enter] button and then [+] or [–] to access the available options. Press the [Enter] button to execute the displayed menu option.
ValueLoader Administration Configuring the ValueLoader To access this option, follow these steps: 1 From the Home screen or main menu, press the [+] or [–] button until Configuration appears on the top line of the LCD screen. 2 Press the [Enter] button to select. 3 Press the [+] or [–] button until Change SCSI ID appears on the LCD screen. The second line displays the current SCSI ID. 4 Press the [Enter] button. The second line on the LCD screen displays New ID:.
ValueLoader Administration Configuring the ValueLoader ValueLoader Operating Modes 3 Overview The operating mode is set based on whether you have automation software controlling cartridges in the ValueLoader or if you are manually loading and unloading cartridges using the ValueLoader Operator’s Panel commands. The ValueLoader always operates in Autodetect Mode, which is transparent to you.
ValueLoader Administration Configuring the ValueLoader Circular Mode On/Off. This option turns Circular Mode on or off, and is used only when in Sequential Mode. When Circular Mode is on, after the ValueLoader has cycled through all available cartridges, it then reloads the original first cartridge in the sequence. If Circular Mode is turned off and the last cartridge has been unloaded, the ValueLoader stops loading cartridges until you manually load another cartridge.
ValueLoader Administration Updating Firmware 3 Press the [Enter] button. The LCD screen indicates whether you are about to turn Autoload Mode on or off. 4 Press the [Enter] button to accept the change to Autoload Mode or press [Cancel] to exit and not save the changes. Updating Firmware Caution: Note: 3 Regardless of the firmware update technique, DO NOT POWER CYCLE OR RESET THE AUTOLOADER DURING THE UPGRADE PROCESS. Doing so could cause the ValueLoader to become inoperable.
ValueLoader Administration Running the ValueLoader System Test Running the ValueLoader System Test 3 The System Test option cycles the ValueLoader through the process of loading, calibrating, and unloading all cartridges in the carousel. Running a System Test verifies the operational soundness of both the ValueLoader and tape drive. The System Test continues indefinitely until you press the [Cancel] button. All regular backup and restore operations are suspended while a System Test is in progress.
ValueLoader Administration Retrieving Information About the ValueLoader 1 From the Home screen or main menu, press the [+] or [–] button until Information appears on the top line of the LCD screen. Press the [Enter] button to access the available options. 2 Press the [+] or [–] button until Cycle Count appears on the LCD screen. The LCD screen displays the total cycle count. 3 Press the [Cancel] button when done.
ValueLoader Administration Retrieving Information About the ValueLoader 2 Press the [+] or [–] button until Firmware Rev appears on the LCD screen. The LCD screen displays the revision of the firmware currently installed in the ValueLoader. 3 Press [Cancel] when done. Note: After a firmware update, the firmware revision displayed on the LCD will not be updated until the ValueLoader is power cycled.
ValueLoader Administration Retrieving Information About the ValueLoader 42 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Chapter 4 Diagnostics and Troubleshooting 4 Section Overview 4 This section contains some general suggestions to aid you in solving problems. It also includes information on error codes and diagnostics.
Diagnostics and Troubleshooting Troubleshooting Troubleshooting Installation Problems 44 4 4 Problems encountered during the installation of the ValueLoader are usually caused by improper SCSI bus configuration, application software configuration errors, or an incorrectly configured operating system.
Diagnostics and Troubleshooting Troubleshooting To terminate the ValueLoader, locate the terminator in the accessories package and press it firmly into the either of the two SCSI connectors on the back panel of the ValueLoader. Secure the terminator by tightening the finger-screws until snug. The supplied terminator is “dual mode” and will work on both LVD and SE SCSI buses. A green LED on the terminator indicates that the unit is attached to a SCSI bus running in LVD mode.
Diagnostics and Troubleshooting Troubleshooting Table 4 Troubleshooting Problem Solution Power ValueLoader does not power on. • Check all power cord connections. • Make sure the power switch on the front panel is in the ON position. • Make sure there is power to the outlet. Try another working outlet. • Replace the power cord. • Contact your service representative. No display messages appear. • Make sure the power cord is connected. • Make sure the power switch is on. • Power cycle the ValueLoader.
Diagnostics and Troubleshooting Troubleshooting Problem Solution Tape stuck in drive. • Power cycle the ValueLoader, allow it to complete initialization, which in rare cases can take as long as 10 minutes, then retry unloading the tape using the ValueLoader Operator’s Panel controls. • Allow the tape drive to complete all operations. This may take as long as 10 minutes if you reset or cycle power on the ValueLoader while the cartridge is positioned at the physical end of the media.
Diagnostics and Troubleshooting Troubleshooting Problem Solution Cannot write to or read from a tape • Make sure the cartridge is write enabled (move the writeprotect switch to the enabled position). • Make sure that the cartridge is a DLTtape that has not been written using an incompatible format. The ValueLoader VS80 drive can read, but not write, a DLT4000 formatted tape. The ValueLoader VS160 drive can read, but not write, DLTtape IV media.
Diagnostics and Troubleshooting Troubleshooting Problem Solution ValueLoader Performance The ValueLoader is not efficiently backing up data. • Check the network bandwidth from the host computer. If you are backing up data over a network, consider comparing to a local-only backup. • Make sure that the ValueLoader is on its own SCSI bus and not daisy-chained to another tape drive or to the hard drive being backed up. • Clean the tape drive (see Cleaning the Tape Drive on page 30). • Try a new cartridge.
Diagnostics and Troubleshooting Troubleshooting Problem Solution Cannot load the cleaning cartridge. • Make sure you are using a Quantum DLT1 compatible cleaning cartridge. • Contact your service representative. Media Compatibility Media format invalid for drive type. • You attempted to load incompatible media into the tape drive. Ensure your media and format is compatible with a DLT VS80 or DLT VS160 tape drive.
Diagnostics and Troubleshooting Troubleshooting Problem Solution Non-acclimated media. • A cartridge should be acclimated for a minimum of 24 hours before being used, particularly if it has been stored at a substantially different temperature or level of humidity than the ValueLoader. Wrong cleaning cartridge. • Make sure you are using a Quantum compatible cleaning cartridge. Bad/defective/ contaminated media.
Diagnostics and Troubleshooting Removing Stuck Cartridges Problem Solution “!” in ValueLoader operator panel inventory display • An exclamation point (!) displayed in the inventory indicates that the ValueLoader has identified a cartridge in the indicated slot that is either an invalid cartridge type (DLTtapeIII cartridge or non-DLT1 cleaning cartridge) or has had mediarelated error.
Diagnostics and Troubleshooting Removing Stuck Cartridges 2 Remove the power cable and SCSI cables from their connectors on the back panel of the ValueLoader. Warning: To prevent injury, disconnect the power and SCSI cables before removing the ValueLoader cover and keep fingers away from the fan. 3 Remove the ValueLoader from its rack slot, if applicable, and place it on a table or other clear work surface.
Diagnostics and Troubleshooting Removing Stuck Cartridges 7 Lift the cartridge carrier, with each cartridge you want to remove, straight up from the ValueLoader. If the cartridge carrier has a pin at the bottom, you may have to rotate the cartridge carrier, then lift it straight up from the ValueLoader.
Diagnostics and Troubleshooting Removing Stuck Cartridges 9 After removing the cartridges from the desired carriers, reinstall each carrier on the ValueLoader belt (figure 17). • Make sure that the rollers on the bottom of the carrier are aligned in the carrier tracks. • Make sure that the belt post beneath each carrier is inserted into the proper ValueLoader belt loop. Note: There are unused loops on the belt. The proper belt loops have an extra bump on the outside of the loop (see figure 17).
Diagnostics and Troubleshooting ValueLoader Error Codes Ensure the carrier is properly installed on the belt by gently pressing on the top of the carrier and sliding it back and forth. If it is properly attached to the belt, it should not move. If it moves, reinstall the carrier. 11 Replace the top cover of the ValueLoader and reinstall the cover screws and mounting brackets (if rackmounted).
Diagnostics and Troubleshooting ValueLoader Error Codes Table 5 Error Codes Error Code Description Details 3 0 81 Invalid Command Error. This error indicates that the ValueLoader received an undefined command or an invalid parameter with a command. 3 0 82 Device Status Not Suitable To Execute This Command. If the robotics are busy, some commands cannot be executed at the same time. This error indicates a probable violation.
Diagnostics and Troubleshooting ValueLoader Error Codes Error Code Description Details 3 0 8F Recovered Loader Error. Loader error recovery successful. Your diagnostic tool can provide details of the original loader error. 3 0 90 Mechanical Initialization Failure. The robotics were not able to move to the safe mechanical initialization position. Manual intervention is necessary. 3 0 91 Inventory Scan Failure. Fatal robotic error occurred during the inventory scan. 3 0 92 Preposition Failed.
Diagnostics and Troubleshooting ValueLoader Error Codes Error Code Description Details 3 0 A3 Cartridge Pick Error. An error occurred while trying to pull a cartridge from the drive or a carousel slot. 3 0 A4 Import/Export Slot Position Error. The Import/Export slot door was not in the requested position during device operation. Can be caused by manually opening the door or a cartridge or other obstruction is blocking the door.
Diagnostics and Troubleshooting ValueLoader Error Codes Error Code Description Details 3 0 B7 Timeout on ValueLoader Command. Power cycle the ValueLoader and attempt the operation again. If the error recurs, contact Quantum Technical Support. 3 0 BA Drive Load Timeout. Power cycle the ValueLoader and attempt the operation again. If the error recurs, contact Quantum Technical Support. 3 0 BB Drive Unload Timeout. Power cycle the ValueLoader and attempt the operation again.
Appendix A A Technical Specifications Physical Specifications 1 Table 6 Physical Specifications Characteristic Product Alone Product in Package Height 8.4 cm (3.34 in) 20.5 cm (8.0 in) Width 41.9 cm (16.5 in) 60 cm (23.6 in) Depth 60.9 cm (24 in). Approximately 65 cm (25.6 in) with bar code reader 74.3 cm (29.2 in) Weight 10 kg (22 lbs.) 11.35 kg (24.
Physical Specifications Table 7 ValueLoader Specifications Characteristic ValueLoader DLT VS80 Specification ValueLoader DLT VS160 Specification Maximum storage capacity Native: 320 GB Native: 640 GB Compressed: 640 GB (assuming 2:1 compression ratio) Compressed: 1280 GB (assuming 2:1 compression ratio) Maximum data transfer rate Native: 3 MB/s Native: 8 MB/s Compressed: 6 MB/s (assuming 2:1 compression ratio) Compressed: 16 MB/s (assuming 2:1 compression ratio) Drive type 1 DLT VS80 drive
Physical Specifications Characteristic Specification Humidity Operating 20% to 80% RH non-condensing Nonoperating 20% to 80% RH non-condensing Altitude Operating 0 to 4000 m Non-operating 0 to 9144 m Vibration Maximum acceleration to operating 0.25 g RMS (random) Frequency range 500 Hz Table 9 Tape Drive Specifications ValueLoader DLT VS80 Specification (DLTtape IV media) ValueLoader DLT VS160 Specification (DLT VS1 media) Read/write transfer rate, maximum sustained Non-compressed: 3.
Physical Specifications Table 10 Media Specifications DLTtapeIV Specification (ValueLoader DLT VS80) DLT VS1 Specification (ValueLoader DLT VS160) Formatted capacity 40 GB (noncompressed) 80 GB (compressed; 2:1 typical) 80 GB (noncompressed) 160 GB (compressed; 2:1 typical) Basic description 0.5 inch (metal particle) 0 5 inch (metal particle) Tape Length 557 m (1828 ft) 557 m (1828 ft) Cartridge dimensions 10.4 x 10.4 x 2.5 cm (4.1 x 4.1 x 1.0 in) 10.4 x 10.4 x 2.5 cm (4.1 x 4.1 x 1.
Appendix B Customer Support B Information Needed for Support 2 Before contacting technical support, please have the following information ready: • Model number for your ValueLoader • Serial number • Media type and format • Recent Error codes • Revision number for ValueLoader and tape drive firmware • Brand and model of your host computer • Brand and model of your SCSI host adapter • ValueLoader drivers and backup software that you are using and the version number(s) ValueLoader DLT VS80
Backup Software Support Backup Software Support 2 While the ValueLoader itself is supported by Quantum, software products used with the ValueLoader are supported by individual software vendors.
Appendix C Regulatory Statements C UL and CUL Listing 3 This information technology equipment is UL-Listed and CUL-Listed for use with UL-Listed personal computers that have installation instructions detailing user installation of card cage accessories. CE Compliance Electromagnetic Compatibility 3 3 This device complies with the following standards in accordance with the European Directives 89/336/EEC.
FCC Compliance Statement Safety (Low Voltage Directive) 3 This device complies with the following standards in accordance with European Directives 73/23/EEC. • EN 60950:2000 These definitions are classifed as per safety standard: • EN 60950:2000 • SELV: Safety Extra Low Voltage FCC Compliance Statement 3 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 subpart B of the FCC rules.
Industry Canada (Digital Apparatus) Industry Canada (Digital Apparatus) 3 Reference: Interference-Causing Equipment Standard ICES-003 Issue 2 This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte les toutes les exigences du Reglément sur le matériel brouilleur du Canada.
Manufacturer Declaration 70 ValueLoader VS80/VS160 Tape Autoloader User Manual
Index SCSI 12 A Cancel button 23 accessories 8 Activity LED 22 altitude specifications 63 Autodetect Mode 36 capacity, maximum formatted 2 cartridges cleaning 25, 26, 30, 31, 49 exporting 26 importing 25–??, 25 loading 27 maintaining 29 B removing stuck 52–56 back panel 5 backup software SCSI host adapter support 14 bar code labels 3 bar code reader 3 bulk erasing 25 unloading 28 using 25 write-enabling 29 write-protecting 29 Circular Mode 37 Clean Drive LED 22 cleaning cartridge 25, 26, 30, 31, 49
customer support 65–66 Home screen 20 cycle count information 39 HVD SCSI bus 3 D I data transfer rate 2 importing cartridges 25–26 device drivers 15 In Transit message 21 differential SCSI bus 3 inventory 32 drive cleaning 30 Drive empty message 20 drivers, device 15 L labels, bar code 3 LEDs 22 loading cartridges 27 E location criteria, installation 6–7 Electrostatic discharge (ESD) 14 Low-voltage differential 2, 3 Enter button 23 LVD SCSI bus 2, 3 error codes 56–60 Error LED 22 ESD 14
storage 30 P termination, SCSI 15 POST 14 troubleshooting 44–60 Power-On Self Test (POST) 14 Previous button 23 U unloading cartridges 28 R unpacking the ValueLoader 7–8 rack requirements 9 updating firmware 38 rackmounting 9 Random Mode 36 Ready LED 22 rear panel 5 resetting the ValueLoader 34 W write-enabling cartridges 29 write-protecting cartridges 29 S SCSI bus Diff 3 HVD 3 LVD 2, 3 SCSI ID 34 SCSI requirements 3 SCSI-2 2, 3 Sequential Mode 36 specifications 61–64 Stacker Mode 36 stuck car
74 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual