User`s guide

Chapter 6 Troubleshooting Guide
Troubleshooting Suggestions
58 LTO-5 Tape Drive User’s Guide
HBA Preinstallation
Checks
Before installing the HBA, check and record your current system
configuration. For example:
Refer to your operating system documentation for specific information
on reviewing your system configuration.
After installing the SCSI HBA, restart the system. Then, ensure that the
operating system recognizes the HBA and that there are no conflicts
with other adapters.
Troubleshooting Suggestions
If a problem occurs, the first step is to try to establish whether the
problem lies with the cartridge, the drive, the host computer and
connections, or the way the system is being operated.
Has the system just been installed?
There could be an installation problem:
1 Check through the information in the relevant installation chapter
of this guide (Chapter 2, Installation Procedures
).
In the . . . operating
system,
You can find information on any currently
installed SCSI HBA by . . .
Windows 2000 1 Double-clicking
Administrative Tools in
the Control Panel
2Clicking
Computer Management > Device
Manager
3 Clicking the SCSI host adapters listed
4Clicking
Properties to view the Resources
tab
UNIX/Linux Viewing the boot log text file.