User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide LTO-5 Tape Drive LTO-5 6-66786-01 Rev.
LTO-5 Tape Drive User’s Guide, PN 6-66786-01 Rev. A, March 2009. Product of U.S.A. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2009 by Quantum Corporation. All rights reserved.
Contents Preface Chapter 1 xi Introduction 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Drive Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Tabletop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Features . . . . . . . . . . . . . . . . . . . . . . . .
Contents Installing the LTO Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Chapter 3 Operation 21 Understanding the Front Panel Display . . . . . . . . . . . . . . . . . . . . . . . . 21 Using LTO Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Loading a Tape Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Unloading a Tape Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Chapter 5 Specifications 45 Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Drive Performance Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Environmental Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Injected Noise Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Appendix C Regulatory Compliances 77 Safety Compliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Electromagnetic Compatibility (EMC) Compliances . . . . . . . . . . . . . . .
Figures LTO-5 Tape Drive User’s Guide Figure 1 Internal LTO-5 Half-Height Tape Drive. . . . . . . . . . . . . . . . . 2 Figure 2 Internal LTO-5 Full-Height Tape Drive . . . . . . . . . . . . . . . . . 3 Figure 3 Acceptable Mounting Orientations . . . . . . . . . . . . . . . . . . . 9 Figure 4 Internal Tape Drive Mounting Hole Locations . . . . . . . . . . 10 Figure 5 Internal Drive Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures viii Figure 18 Front Panel Display (Half-Height) . . . . . . . . . . . . . . . . . . . 62 Figure 19 Front Panel Display (Full-Height) . . . . . . . . . . . . . . . . . . . .
Tables LTO-5 Tape Drive User’s Guide Table 1 Performance Features and Capabilities . . . . . . . . . . . . . . . . 3 Table 2 Front Panel Display LED Blink Codes . . . . . . . . . . . . . . . . . 26 Table 3 Data Cartridge Compatibility . . . . . . . . . . . . . . . . . . . . . . 31 Table 4 Physical Specifications (Half-Height LTO-5) . . . . . . . . . . . . 46 Table 5 Physical Specifications (Full-Height LTO-5) . . . . . . . . . . . . 48 Table 6 Voltage and Current Specifications . . . . . . . .
Tables x LTO-5 Tape Drive User’s Guide
Preface Audience This guide is written for users of the LTO-5 Tape Drive. Purpose This guide provides information about the LTO-5 Tape Drive including: • Installing the drive • Basic drive operations • Maintenance • Specifications • Troubleshooting Document Organization This guide is organized as follows: • Chapter 1, Introduction, provides an overview of LTO and Ultrium technologies, and summarizes the drive’s key features.
Preface • Chapter 4, Theory, describes the theory of operation behind the drive, including the technology used in various drive components. • Chapter 5, Specifications, provides drive and cartridge specifications. • Chapter 6, Troubleshooting Guide provides troubleshooting procedures you can follow if you encounter a problem with your drive. • Appendix A, Installation Checklists, provides abbreviated quick-start checklists for users who are already familiar with the installation procedures.
Preface Standards Conformance The Small Computer System Interface is described in standards that include several versions and a number of individual documents. The original Small Computer System Interface Standard, X3.131-1986, is referred to as SCSI-1. SCSI-1 was revised, resulting in the Small Computer System Interface – 2 (X3.131-1994), referred to as SCSI-2. The set of SCSI-3 standards are collectively referred to as SCSI-3.
Preface • SCSI Primary Commands – 2 (SPC-2) INCITS 351-2001 • SCSI Primary Commands – 3 (SPC-3) INCITS 408-2005 • SCSI Primary Commands – 4 (SPC-4) in development • SCSI-3 Stream Commands (SSC) INCITS 335-2000 • SCSI Stream Commands – 2 (SSC-2) INCITS 380-2003 • SCSI Stream Commands – 3 (SSC-3) in development • Serial Attached SCSI – (SAS) INCITS 376-2003 • Serial Attached SCSI – 1.1 (SAS-1.
Chapter 1 Introduction This chapter provides an introductory overview of the LTO-5 Tape Drive. Topics include: • Overview • Drive Models • Features Overview The LTO-5 Tape Drive is a high-performance 16-channel tape drive that complies with the LTO interchange specifications. The drive is suited for midrange to high-end servers, mainframe systems, and tape library automation systems. The LTO-5 Tape Drive uses Ultrium data cartridges. Its capacity is maximized using intelligent data compression.
Chapter 1 Introduction Drive Models Drive Models Internal The internal model (see figure 1 for the half-height model and figure 2 for the full-height model) is a 5¼-inch drive that you can install inside the drive bay of a: • Computer workstation or server system • Rackmount drive enclosure Tabletop The tabletop model is a 5¼-inch drive that is already mounted inside a stand-alone external drive enclosure with a built-in power supply.
Chapter 1 Introduction Features Figure 2 Internal LTO-5 FullHeight Tape Drive Features Table 1 describes the key performance features and capabilities of the LTO-5 Half-Height Tape Drive.
Chapter 1 Introduction Features Feature Description Intelligent data compression Analyzes compression factors before recording to maximize performance and capacity Interface Serial-attached SCSI (SAS) SAS-2 capabilities The LTO-5 tape drive supports SAS-2 protocols.
Chapter 2 Installation Procedures This chapter provides detailed installation instructions for both the internal and tabletop models of the LTO-5 Tape Drive, including: • Before Installing the LTO-5 Tape Drive, which includes: • Handling Precautions and Installation Guidelines • Preinstallation Requirements on page 7 • Unpacking and Inspecting the Drive on page 7 • Detailed procedures for: • Installing the Internal LTO-5 Tape Drive on page 8 • Installing the Tabletop LTO-5 Tape Drive on page 15 • Installi
Chapter 2 Installation Procedures Before Installing the LTO-5 Tape Drive Before Installing the LTO-5 Tape Drive Handling Precautions and Installation Guidelines Always observe the following precautions and guidelines when handling and installing LTO-5 Tape Drives: • Internal, at all times • Tabletop, when removed from its free-standing enclosure Handling Precautions • Internal drives have exposed components that are sensitive to static electricity.
Chapter 2 Installation Procedures Before Installing the LTO-5 Tape Drive Handling Precautions (continued) • Handle the drive by its sides rather than by the top cover to reduce the risk of dropping the drive or damaging it during installation.
Chapter 2 Installation Procedures Installing the Internal LTO-5 Tape Drive 1 Visually inspect the shipping container and notify your carrier immediately of any damage. 2 Place the shipping container on a flat, clean, stable surface and carefully remove the contents. 3 Visually inspect the LTO-5 Tape Drive and notify your drive supplier’s representative immediately of any damage. 4 Always save the shipping container and packing materials for any future reshipment.
Chapter 2 Installation Procedures Installing the Internal LTO-5 Tape Drive Mounting the Internal Half-Height Tape Drive You can mount the internal LTO-5 Half-Height Tape Drive either horizontally or vertically, but not upside down (see figure 3). IF you mount the drive . . . THEN the . . . horizontally, base of the drive must be within 15 degrees of horizontal. vertically, side of the drive must be within 5 degrees of horizontal.
Chapter 2 Installation Procedures Installing the Internal LTO-5 Tape Drive 4 Position the drive in the bay and align either the upper or lower mounting holes—whichever is appropriate—with the holes in the chassis (see figure 4). 5 Secure the drive using two Phillips screws labeled General Mounting Screws on each side of the tape drive. If you cannot tighten the Phillips screws, use the washers provided with the General Mounting Screws.
Chapter 2 Installation Procedures Installing the Internal LTO-5 Tape Drive Connecting the Internal Half-Height Drive Interfaces As shown in figure 5, the rear panel of the internal LTO-5 Half-Height Tape Drive has connectors for: • 29-pin SAS SFF-8482 cable Figure 5 Internal Drive Interfaces 29 position SAS SFF-8482 connector 4-pin Molex power connector Connect the interface cables to the internal drive as follows: 1 Verify that the system is shut down and the AC power cord is disconnected from the faci
Chapter 2 Installation Procedures Installing the Internal LTO-5 Tape Drive Restarting the Internal Half-Height Tape Drive System After connecting the internal drive interface and DC power cables: 1 Restart the workstation or server system. 2 Verify that the internal LTO-5 Half-Height Tape Drive comes on and completes the Power On Self Test (POST) functions. As required, proceed to Installing the LTO Driver Software on page 19.
Chapter 2 Installation Procedures Installing the Internal LTO-5 Tape Drive After mounting the internal LTO-5 Full-Height Tape Drive, proceed to Connecting the Internal Full-Height Drive Interfaces in the following subsection.
Chapter 2 Installation Procedures Installing the Internal LTO-5 Tape Drive Figure 7 Internal Full-Height Drive Interfaces 29-pin SFF-8482 SAS cable connector 4-pin Molex power connector Connect the interface cables to the internal drive as follows: 1 Verify that the system is shut down and the AC power cord is disconnected from the facility AC power receptacle. 2 Connect the SAS connector on the back of the tape drive to a serial SCSI host bus adapter (HBA) installed in the server.
Chapter 2 Installation Procedures Installing the Tabletop LTO-5 Tape Drive Restarting the Internal Full-Height Tape Drive System After connecting the internal drive interfaces: 1 Restart the workstation or server system. 2 Verify that the internal LTO-5 Full-Height Tape Drive comes on and completes the Power On Self Test (POST) functions. As required, proceed to Installing the LTO Driver Software on page 19.
Chapter 2 Installation Procedures Installing the Tabletop LTO-5 Tape Drive Figure 8 Tabletop Half-Height Drive Interface and AC Power Connectors 26-pin SFF-8088 mini-SAS connector AC power switch AC power connector Connect the interface and AC power cables to the tabletop drive as follows: 1 As required: a Save and close your open files and terminate all running applications. b Shut down the workstation or server system. c Disconnect the system AC power cord from the facility AC power receptacle.
Chapter 2 Installation Procedures Installing the Tabletop LTO-5 Tape Drive 5 Reconnect the workstation or server system AC power cord to the facility AC power receptacle. After connecting the tabletop drive interface and AC power cables, proceed to Restarting the Tabletop Half-Height Tape Drive System in the following subsection.
Chapter 2 Installation Procedures Installing the Tabletop LTO-5 Tape Drive Figure 9 Tabletop Full-Height Drive Interface and AC Power Connectors 26-pin SFF-8088 mini-SAS connector AC power switch AC power connector Connect the interface and AC power cables to the tabletop drive as follows: 1 As required: a Save and close your open files and terminate all running applications. b Shut down the workstation or server system. c Disconnect the system AC power cord from the facility AC power receptacle.
Chapter 2 Installation Procedures Installing the LTO Driver Software 3 Verify that the tabletop LTO-5 Full-Height Tape Drive AC power switch is set to the off position, and connect the AC power cord to the power connector on the back of the drive. 4 Connect the drive AC power cord to the facility AC power receptacle. 5 Reconnect the workstation or server system AC power cord to the facility AC power receptacle.
Chapter 2 Installation Procedures Installing the LTO Driver Software 20 LTO-5 Tape Drive User’s Guide
Chapter 3 Operation This chapter describes how to operate the LTO-5 Tape Drive.
Chapter 3 Operation Understanding the Front Panel Display Figure 10 Front Panel Display (Half-Height) Cartridge door Encryption LED Clean LED Ready LED Tape LED Eject button Drive LED Figure 11 Front Panel Display (Full-Height) Cartridge door Eject button Emergency reset button Ready LED Drive LED Tape LED Clean LED Encryption LED 22 LTO-5 Tape Drive User’s Guide
Chapter 3 Operation Understanding the Front Panel Display Encryption First LED - Blue or Amber. Indicates whether the encryption status of the drive. On At power on Off The drive is idle and there is no encryption key. Off with Ready LED flashing green. The tape drive is reading/writing unencrypted data from another host or unloading a cartridge. On (solid blue) The drive is idle but the encryption key is loaded. The drive is ready to read/write encrypted data.
Chapter 3 Operation Understanding the Front Panel Display Clean Tape Drive 24 Second LED - Orange. Indicates whether the drive needs cleaning. Off Cleaning not required On Cleaning cartridge being used. The Ready LED flashes. Flashing Cleaning needed. The LED continues to flash if the drive is power cycled, and will only go out after a supported cleaning tape has been used. Third LED - Orange.
Chapter 3 Operation Understanding the Front Panel Display Ready LTO-5 Tape Drive User’s Guide Fifth LED - Green, indicates power and activity: Off Power off or self-test failure On Powered on and ready for use, but no activity Flashing Engaged in activity, such as responding to Read, Write, or Space commands or performing a self-test. Fast flash Downloading firmware Repeating pattern A repeating pattern of short and long flashes indicates that the drive is in OBDR mode.
Chapter 3 Operation Understanding the Front Panel Display Table 2 Front Panel Display LED Blink Codes LED Condition Action Required All LEDs OFF. Ensure the drive is switched on. Drive may not have power, may If the green LED on the power switch is not on, check be faulty or may have been the power cable and replace it if necessary. power cycled or reset during a If the drive has just been switched on or reset, the LED firmware upgrade. pattern should change after 1 second.
Chapter 3 Operation Understanding the Front Panel Display LED Condition Action Required Ready FLASHING fast. (The other None. LEDs may be flashing) Do not reset or power cycle the drive. The drive is downloading firmware. Ready OFF, others ON. None. Firmware is being Do not reset or power cycle the drive. reprogrammed. Clean FLASHING. (Other LEDs Load an Ultrium Universal cleaning cartridge to clean may be flashing.) the heads.
Chapter 3 Operation Using LTO Tape Cartridges LED Condition Action Required Drive Error FLASHING. (Other Load a new cartridge. If the error persists, power LEDs may be flashing.) cycle or reset the drive. The drive mechanism has If the Drive Error LED remains on, call for service. detected an error. Drive Error and Ready ON with Power cycle or reset the drive. If the sequence Tape Error and Clean OFF. reoccurs, upgrade the firmware. If the condition Sequence alternates repeatedly.
Chapter 3 Operation Using LTO Tape Cartridges Write Protecting a Tape Cartridge Ultrium tape cartridges have a sliding write-protect switch at the rightrear corner as shown in figure 12. Sliding the writeprotect switch toward the . . . Enables data to be . . . center of the cartridge (the Locked position), read from the cartridge, but not written to it. (This is the write-protected position.) corner of the cartridge (the Unlocked position), both read from and written to the cartridge.
Chapter 3 Operation Using LTO Tape Cartridges Tape Cartridge Care and Maintenance Observe the following precautions to protect the data on your Ultrium tape cartridges: Always: • Remove the cartridge from the drive when not in use and store it in its protective case. • Avoid dropping the cartridge. This can damage components inside the cartridge, possibly rendering the tape unusable. If you drop a tape cartridge, open the cartridge door and make sure that the leader pin is in the correct position.
Chapter 3 Operation Data Cartridges Data Cartridges Ultrium tape drives use Ultrium tape cartridges. These are single-reel cartridges that match your drive's format and are optimized for high capacity, throughput and reliability. Compatible media can be recognized by the Ultrium logo, which is the same as the logo on the front of your drive. Do not use other format cartridges in your tape drive and do not use Ultrium cartridges in other format tape drives.
Chapter 3 Operation WORM Data Cartridges WORM Data Cartridges The LTO-5 tape drive includes support for both re-writable and WriteOnce, Read-Many (WORM), data cartridges. WORM cartridges provide an enhanced level of data security against accidental or malicious alteration of data on the tape cartridge. The WORM data cartridge can be appended to maximize the full capacity of the tape cartridge, but the user will be unable to erase or overwrite data on the cartridge.
Chapter 3 Operation LTO-5 Tape Drives and Encryption and use. LTO-5 tape drives use the strongest version of the industrystandard AES encrypting algorithm to protect your data. To make use of this feature you need: • A backup application that supports hardware encryption • Ultrium 3TB media or Ultrium 1.6TB media; no encryption will be performed when writing earlier generations of tape When should I use encryption? Your company policy will determine when you need to use encryption.
Chapter 3 Operation Cleaning the Tape Drive What happens if I don't remember the key? If you are unable to supply the key when requested to do so, neither you nor Quantum Support will be able to access the encrypted data. This guarantees the security of your data, but also means that you must be careful in the management of the encryption key used to generate the tape.
Chapter 3 Operation Cleaning the Tape Drive • Experience excessive errors while reading or writing • The Clean LED is flashing This means that the drive needs to be cleaned. The LTO cleaning cartridge has the same dimensions as the tape cartridge and contains an LTO Cartridge Memory (LTO-CM), but is loaded with cleaning media instead of recording media. Always keep the LTO cleaning cartridge in its protective case when not in use.
Chapter 3 Operation Performing an Emergency Cartridge Eject Performing an Emergency Cartridge Eject If the LTO-5 Tape Drive stops communicating with the host computer, use the following procedure eject a cartridge (if necessary). Caution: When you perform an emergency cartridge eject, any data in the drive or host buffers will not be written to the tape and the tape record may not be correctly terminated with an end-of-data mark.
Chapter 4 Theory This chapter describes operational theories used in the LTO-5 Tape Drive. The topics covered in this chapter are: • Track Layout • Recording Method on page 38 • Data Buffer on page 39 • Data Integrity on page 39 • Data Compression on page 41 Track Layout With the LTO-5 Tape Drive, there are 1280 data tracks on the LTO tape, numbered 0 through 1279. The area between adjacent servo bands is a data band. There are 4 data bands, each of which includes 300 data tracks.
Chapter 4 Theory Recording Method A wrap is a track group recorded in the physical forward or physical reverse direction. The wraps are recorded in a serpentine fashion starting in data band 0. The tape contains 80 track groups, 40 written in the forward direction and 40 written in the reverse direction. Evennumbered wraps are recorded in the forward direction (BOT to EOT), and odd-numbered wraps are recorded in the reverse direction (EOT to BOT). Figure 13 shows the layout of data on an LTO tape.
Chapter 4 Theory Data Buffer • ONE is represented by a flux transition at the center of a bit-cell. • ZERO is represented by no flux transition in the bit-cell. Data Buffer In its default configuration, the LTO-5 Tape Drive has a 256-Mbyte buffer. The buffer controller has a burst transfer rate of 320 Mbytes/sec., and utilizes bank switching to achieve a maximum average bandwidth of nearly 240 Mbytes/sec.
Chapter 4 Theory Data Integrity one common symbol between them. The two levels are called C1 and C2. C1 ECC As data is written to memory from the data processing unit, the DMA/ ECC interface generates C1 ECC bytes and writes them to memory. As data is written to tape, the C1 ECC is checked and an interrupt generated if there is an error. The C1 ECC read from memory is the ECC that is written to tape.
Chapter 4 Theory Data Compression • For two or more known C1 codeword pairs in error, the matrix is computed by firmware and the correction is performed by hardware. • For one or more unknown C1 codeword pairs, syndromes are generated by hardware, error location is computed by firmware, the matrix is computed by firmware and the correction is performed by hardware.
Chapter 4 Theory Data Compression • The same amount of information can be stored on a smaller length of tape. • More data can be stored on a given length of tape. • Performance can more closely parallel to that of high-transfer-rate computers. • More information can be transferred in the same time interval. Data Compression Considerations In an effective data-compression method, several factors are important: • The amount of compression, which is measured by the compression ratio.
Chapter 4 Theory Data Compression Data compression algorithms can be tailored to provide maximum compression for specific types of data. Because varying types of data are encountered in normal day-to-day operating circumstances, however, an effective data compression method for a tape drive must serve various data types. Additionally, the data compression method must adapt to different data types, automatically providing optimum handling for all types of data.
Chapter 4 Theory Data Compression 44 LTO-5 Tape Drive User’s Guide
Chapter 5 Specifications This chapter provides technical specifications for the LTO-5 Tape Drive.
Chapter 5 Specifications Physical Specifications Table 4 Physical Specifications (Half-Height LTO-5) Internal Drive Specification Without Bezel With Bezel Height 1.63 inches (41.65 mm) 1.68 inches (42.70 mm) Width 5.76 inches (146.05) 5.86 inches (148.99 mm) Length 8.43 inches (214.24 mm) 8.64 inches (219.47 mm) (Max. to end of connector) (Max. to end of connector) 3.13 lb. (1.42 kg.) 3.25 lb. (1.47 kg.
Chapter 5 Specifications Physical Specifications Figure 15 LTO-5 Half-Height Drive Dimensions (side) LTO-5 Tape Drive User’s Guide 47
Chapter 5 Specifications Physical Specifications Table 5 Physical Specifications (Full-Height LTO-5) Internal Drive Specification Without Bezel With Bezel Height 3.24 inches (82.50 mm) 3.36 inches (85.50 mm) Width 5.79 inches (146.07) 5.86 inches (149 mm) Length 7.99 inches (203 mm) 8.18 inches (208 mm) Weight 5.00 lb. (2.27 kg.) 5.15 lb. (2.34 kg.) Figure 16 LTO-5 Full-Height Tape Drive Dimensions (front) 149±0.25 64.50±0.65 TO CARTRIDGE CENTER FROM BOTTOM MOUNTING SURFACE 85.50±0.
Chapter 5 Specifications Physical Specifications Figure 17 LTO-5 Full-Height Drive Dimensions (side) LTO-5 Tape Drive User’s Guide 49
Chapter 5 Specifications Power Specifications Power Specifications The tabletop LTO-5 Tape Drive has a built-in 90-260 VAC (47-63 Hz) automatic switching power supply. Maximum voltage and power specifications for the internal LTO-5 HalfHeight Tape Drive are listed in table 6 and table . Specifications are the same as those for other SCSI drives unless otherwise noted. Table 6 Voltage and Current Specifications Specifications Power consumption 7.
Chapter 5 Specifications Drive Performance Specifications Table 7 Drive Performance Specifications LTO-5 Tape Drive User’s Guide Specification Value Average data access time (846-m tape) from BOW (beginning of wrap) 52 seconds Average rewind time (846-m tape) 47 seconds Maximum rewind time (846-m tape) 94 seconds Capacity LTO Ultrium 5 (846 m) 1500 Gbytes (native) Cartridge unload time 19 seconds Error recovery Read-after-write Reed Solomon ECC (2 levels) Flux density 15142 cells per mm H
Chapter 5 Specifications Environmental Requirements Specification Value Track density 123.5 tracks per mm (3136 tracks per inch) Transfer rate (sustained) 140 Mbytes/second (max, native) Environmental Requirements Table 8 lists the environmental specifications of the LTO-5 Half-Height Tape Drive. Table 8 Environmental Requirements 52 Specification Operational Nonoperational Acoustic level idling (A-wt sum) 52 dBA maximum 5.0 LwA Bels — Acoustic level operational (A-wt sum) 57 dBA maximum 5.
Chapter 5 Specifications Injected Noise Specifications Specification Operational Nonoperational Thermal gradient 11°C per hour (10-40°C) 11°C per hour (10-40°C) Vibration (sweep test) 0.005 inches DA (5-43 Hz) 0.50 G peak (43–1000 Hz) sweep rate 5-1000Hz; 1.0 octave per minute 0.1 inches (5-–15Hz) 1.0 G (15–500 Hz) 1.
Chapter 5 Specifications Reliability Specifications Mean Time Between Failures Specification Description Mean time between failures (MTBF) 250,000 hours MTBF at 100% duty cycle: power applied and tape moving continuously (tabletop drive; 50,000 hours at full load and 25°C) Mean time to replace (MTTR) Less than 30 minutes Nonrecoverable error rate Less than 1 in 1017 bits • The mean time between failures (MTBF) for the internal drive is specified at 250,000 hours minimum.
Chapter 5 Specifications LTO Cartridge Specifications LTO Cartridge Specifications Environmental Considerations Table 10 Environmental Tolerances Table 10 lists the basic environmental tolerances for LTO Ultrium cartridges.
Chapter 5 Specifications LTO Cartridge Specifications • 128 bytes are used for error information. • Approximately 4K bytes are not used. The cartridge memory is powered, read, and written to via a radiofrequency link. Cartridge Reliability 56 After 5,000 load/eject cycles, replace the cartridge to insure data integrity.
Chapter 6 Troubleshooting Guide This chapter provides best-practice installation guidelines for getting the most out of your LTO-5 Tape Drive and troubleshooting information you can use to identify and resolve tape drive problems.
Chapter 6 Troubleshooting Guide Troubleshooting Suggestions HBA Preinstallation Checks Before installing the HBA, check and record your current system configuration. For example: In the . . . operating system, Windows 2000 You can find information on any currently installed SCSI HBA by . . .
Chapter 6 Troubleshooting Guide Troubleshooting Suggestions 2 Has the system booted? If not, check that all hard disks are correctly seated in the hard disk bay and then check the cabling between the disks and the SAS controller. 3 Does an error appear during the boot sequence about a change to the RAID configuration? This error only appears if you have used the supplied cable to replace an existing SAS cable. Check the cabling between the disks and the SAS controller.
Chapter 6 Troubleshooting Guide Troubleshooting Suggestions Are you using new cartridges or a different brand of cartridge? Have you been using the particular cartridge for a very long time? The problem could lie with the cartridge: 1 Check through the Chapter 3, Operation and table 3 on page 31. 2 Check that you are using an Ultrium cartridge. Compatible media can be recognized by the Ultrium logo, which is the same as the logo on the front of your drive.
Chapter 6 Troubleshooting Guide Troubleshooting Suggestions Has the drive been moved recently? Have any cables been disconnected and reconnected? Has the environment changed—unusually hot, cold, damp or dry? Has there been dust or dirt near the drive. Have reasonable precautions against static been taken? The problem could lie with the drive: 1 Check the cables and connectors. 2 Clean the tape heads with the cleaning cartridge.
Chapter 6 Troubleshooting Guide Understanding LED Sequences Understanding LED Sequences As shown in figure 18 (half-height) and figure 19 (full-height), the LTO-5 Tape Drive front panel display has five LED indicators that reflect the operating condition of the drive: The LEDs are either on steady or blinking at different rates in various combinations to indicate the various drive conditions as shown in table 12. Note: The tape drive LED table below (table 12) does not include the Encryption LED.
Chapter 6 Troubleshooting Guide Understanding LED Sequences Figure 19 Front Panel Display (Full-Height) Cartridge door Eject button Emergency reset button Ready LED Drive LED Tape LED Clean LED Encryption LED LTO-5 Tape Drive User’s Guide 63
Chapter 6 Troubleshooting Guide Understanding LED Sequences Table 12 Tape Drive LED Sequences LED Sequence (Half-Height) LED Sequence (Full-Height) All LEDs OFF Cause Action Required Drive may not have power, may be faulty or may have been power cycled or reset during a firmware upgrade. Make sure the drive is switched on. The power on/ off switch on an external drive incorporates a green LED. Check the power cord connection and replace the cable if necessary.
Chapter 6 Troubleshooting Guide Understanding LED Sequences LED Sequence (Half-Height) LED Sequence (Full-Height) Cause Action Required The drive is ready for operation. None. This is normal. The drive is carrying out a normal activity (read, write). None. The drive is downloading firmware. None. Ready is ON. Ready is ON. Ready FLASHES. If the drive is upgrading firmware, do not reset or power cycle it. Ready FLASHES. Ready FLASHES fast. Do not reset or power cycle the drive.
Chapter 6 Troubleshooting Guide Understanding LED Sequences LED Sequence (Half-Height) LED Sequence (Full-Height) Cause Action Required Firmware is being reprogrammed. None. Do not reset or power cycle the drive. The drive requires cleaning. Load the Ultrium cleaning cartridge, see Cleaning the Tape Drive on page 34.
Chapter 6 Troubleshooting Guide Understanding LED Sequences LED Sequence (Half-Height) LED Sequence (Full-Height) Tape FLASHES Cause Action Required The drive believes the current tape or the tape just ejected is faulty. Unload the tape cartridge. Make sure that you are using the correct format cartridge; an Ultrium data cartridge or Ultrium Universal Cleaning Cartridge (see table 3 on page 31) Reload the cartridge.
Chapter 6 Troubleshooting Guide Understanding LED Sequences LED Sequence (Half-Height) LED Sequence (Full-Height) Cause Action Required The drive mechanism has detected an error. Load a new cartridge. If the error persists, power cycle or reset the drive. Drive FLASHES If the Drive LED remains on, call for service. Drive FLASHES There is a firmware download problem. Insert a cartridge to clear the LED sequence. If the condition persists, call for service. The drive has a firmware error.
Chapter 6 Troubleshooting Guide Understanding LED Sequences Encryption LED, LTO-5 Tape Drive The encryption LED can be blue or amber, as described in the following table. The state of the other LEDs depends upon the activity, as described below.
Chapter 6 Troubleshooting Guide Problems with cartridges Note: The Encryption LED only functions if you are using backup software that supports hardware encryption and this feature is enabled in the backup application. See http://www.hp.com/go/ connect for backup application compatibility. Problems with cartridges If you experience any problems using a tape cartridges, check: • The cartridge case is intact and that it contains no splits, cracks or damage.
Chapter 6 Troubleshooting Guide Problems with cartridges communication with the product or a rogue application can prevent the software from unloading the tape. Caution: This can take several minutes in many cases. Ensure that drive activity has stopped before continuing on (waiting 10 minutes is a good rule of thumb). It is important that you allow sufficient time for the drive to complete rewinding the cartridge. If you interrupt it, you may damage the media or the tape drive. 4 Power down the drive.
Chapter 6 Troubleshooting Guide Encryption Troubleshooting 9 If the cartridge is still jammed, the tape drive has failed. Contact customer support at http://www.quantum.com/support. Encryption Troubleshooting • Ensure that you are using an LTO-5 tape drive and Ultrium 3TB or 1.6TB media, respectively. • Ensure that your software supports hardware encryption. It may be necessary to update the software. Consult your software vendor for more information.
Appendix A Installation Checklists Use the following quick-start checklists to get your tape drive up and running as quickly as possible: • Internal LTO-5 Tape Drive Quick Start • Tabletop LTO-5 Tape Drive Quick Start Internal LTO-5 Tape Drive Quick Start Use the following quick-start procedure to install the internal LTO-5 Tape Drive. Print this page and check each step as you complete it. If you need more information about a step, see the sebsection referenced in the step.
Appendix A Installation Checklists Tabletop LTO-5 Tape Drive Quick Start 3 Connect a serial-attached SCSI (SAS) interface cable to the drive. See Connecting the Internal Half-Height Drive Interfaces on page 11 and Connecting the Internal Full-Height Drive Interfaces on page 13. 4 Replace the computer covers and AC power cable, turn on the computer, and verify that the internal tape drive is operating properly.
Appendix B Disposal of Electrical & Electronic Equipment This symbol on the LTO-5 Tape Drive or on its packaging indicates that the tape drive should not be disposed of with your other waste materials. Instead, it should be submitted to a designated collection point for the recycling of electrical and electronic equipment.
Appendix B Disposal of Electrical & Electronic Equipment 76 LTO-5 Tape Drive User’s Guide
Appendix C Regulatory Compliances This appendix identifies the he LTO-5 Tape Drive regulatory compliances.
Appendix C Regulatory Compliances Electromagnetic Compatibility (EMC) Compliances Country Regulatory Organization Compliant to: IECEE member nations* International Electrotechnical Commission on Electrical Equipment (IECEE) for Mutual Recognition of Test Certificates for Electrical Equipment “CB Scheme” CB Scheme per IEC 60950-1 with details and exceptions for each member country Taiwan BSMI BSMI certification, CNS 14336 United States Underwriters Laboratories (UL) UL/CSA 60950-1 * IECEE member
Appendix C Regulatory Compliances Electromagnetic Compatibility (EMC) Compliances Country Regulatory Organization Compliant to: Israel SII CISPR 22 and CISPR 24 Japan Voluntary Control Council for Interface (VCCI) VCCI New Zealand Australian Communications and Media Authority (ACMA) AS/NZS 3548 (same as CISPR 22) South Korea MIC CISPR 22 and CISPR 24 Taiwan Bureau of Commodity Inspection and Quarantine (BSMI) BSMI EMC certification, CNS 14338 United States Federal Communications Commissi
Appendix C Regulatory Compliances Electromagnetic Compatibility (EMC) Compliances 80 LTO-5 Tape Drive User’s Guide
Index B best practices 57 data integrity 39 error-correction code 39 servo-tracking faults 41 C data transfer rate description 4 variable-speed 4 cartridge memory, description 3 drive performance specifications 50 cartridges care and maintenance 30 ejecting 28 loading 28 specifications 55 unloading 28 write-protecting 29 cautions, internal drives 6 E ejecting a cartridge 28 environmental requirements 52 error-correction code 39 chassis, description 3 F D data buffer 39 features 3 front panel disp
Index guidelines and cautions 6 installation instructions 8 quick-start checklist 73 R V read channel, description 4 variable-speed data transfer, description 4 recording method 38 L layout of track 37 regulatory compliance 77 reliability 53 RISC processor, description 4 loading a cartridge 28 W write-protecting a cartridge 29 S M servo-tracking faults 41 mean time between failures 54 SmartVeirfy, description 4 method of recording 38 specifications drive performance 50 environmental requirem
