User`s guide

Chapter 7 Troubleshooting Guide
Troubleshooting Suggestions
LTO-3 Half-Height Tape Drive User’s Guide 82
Hardware Failure TapeAlert Messages 7
Hardware failure TapeAlert messages are descriptive and
straightforward.
1 Press the Eject button on the front panel to eject the tape cartridge.
2 Cycle the tape drive power to the off then on position:
For the internal LTO-3 Half-Height Tape Drive:
a Terminate all running applications.
b Shut down the workstation or server system.
c Restart the system.
For the tabletop LTO-3 Half-Height Tape Drive, use the AC power
on/off switch on the back panel to cycle the drive power to the off
then on positions.
3 Check the tape drive front panel LED indicators to determine the
operational condition of the drive (see table 4
on page 37).
This TapeAlert message . . . Signifies . . .
The tape drive has a hardware fault:
1. Eject the tape or magazine.
2. Reset the drive.
3. Restart the operation.
Or:
The tape drive has a hardware fault:
1. Turn the tape drive off and then on
again.
2. Restart the operation.
3. If the problem persists, call the tape
drive supplier helpline.
a tape drive hardware failure.
This LED indication . . . Signifies . . .
•Amber
Power LED on steady
and:
• All others off
the normal operational
configuration. The problem is
resolved.