User's Manual

Contents
vi SuperLoader User’s Guide
On-board Remote Management...................................................................102
Open On-board Remote Management.................................................102
Status Information...................................................................................103
Default Username and Password .........................................................103
Time Display............................................................................................104
Feedback on Pages ..................................................................................104
Commands Page.............................................................................................105
Moving Tapes ..........................................................................................106
Inventory ..................................................................................................106
Set to Home..............................................................................................106
Sequential Operations ............................................................................107
Configurations Page.......................................................................................108
System Operations Options...................................................................109
SCSI ID......................................................................................................109
Set the Mode ............................................................................................111
View the Compression Setting..............................................................112
Set the Cleaning Mode............................................................................113
Set the Magazines....................................................................................113
Set the System Time................................................................................114
Set Networking Options.........................................................................117
Set Security Options................................................................................118
Diagnostics Page.............................................................................................124
Run Diagnostic Tests ..............................................................................124
Identify SuperLoader..............................................................................126
Perform a System Reset..........................................................................127
System Updates Page.....................................................................................127
Perform System Updates .......................................................................127
Chapter 5 Troubleshooting 129
Before Contacting Quantum Support..........................................................129
Contacting Quantum Technical Support....................................................134
Returning Units for Repair............................................................................135
Return Authorization Process ...............................................................135
Policies and Procedures .........................................................................136
Repair Process..........................................................................................138
How to Return the SuperLoader for Service..............................................139
To Pack the SuperLoader ..............................................................................142
Check for Errors..............................................................................................144