User's Manual
Chapter 4 On-board Remote Management
Updates Page
Quantum SuperLoader 3 User’s Guide 61
Updates Page
You can browse to find system updates and then upload the updates. To
get system updates:
1 From any page, click the
Updates heading. The Firmware Update
screen displays.
2 Click
Browse to navigate to the host system for the update file. The
file should end in an
.img extension.
3 Click
Upload.
4 Click
OK in response to the confirmation box. The autoloader
automatically uploads the new code and processes it to the system.
Note: A Microsoft issue can keep a user from updating drive or
loader firmware over the On-board Remote Management
interface. This can occur under Windows Server 2003 with
Service Pack 1 (SP1), or if a user has installed Microsoft
Security Update MS05-019. This problem will appear with
a 6F Communication Error message on the front panel
with the warning light on. On-board Remote Management
will continue to report the autoloader status as
Initialization.
Microsoft has described a workaround for this problem in
their product with Technical Support Article 898060 (
http://
support.microsoft.com/default.aspx?scid=898060). If this
problem occurs, the autoloader should be restarted to
avoid further communication errors.