User's Manual

Bugcheck Error Logs (SDLT 600 only)
Quantum SuperLoader 3 User’s Guide 150
Bugcheck Error Logs (SDLT 600 only)
Bugcheck Error logs typically indicate that the firmware has reached a
point in the decision process that requires a drive reset. There are 11
bugchecks, indicated by the Bugcheck Error field found in the event log's
first line. The following conditions may cause a bugcheck:
• Hardware errors
• Media errors
• Power supply problems
• External conditions (shock, vibe, hot, cold, and so on)
• Firmware problems
14/00
Entity Not Found. A logical block that
was written on the tape was not
found while trying to read the data.
• Problem may be the tape cartridge or the
drive. Check drive logs to correlate events that
may have led up to this condition.
• If the problem continues, contact customer
support.
47/00
SCSI Parity Error. SCSI bus
communications problem.
• Check SCSI cables, terminators, and all
devices attached to the SCSI bus.
80/01
Cleaning Required. The drive has
detected a condition in which a
cleaning tape must be used. (SDLT)
• Use a cleaning tape and/or different media.
Check drive logs to review related events. If
this persists with multiple media after
cleaning, the drive may need to be replaced. If
all related to one piece of media, replace that
tape cartridge.
• If the problem continues, contact customer
support.
Note: Typically, firmware problems are not the cause and
you should check for other sources. If it is determined
to be a firmware issue, contact customer support.
ASC/ASCQ Description Suggested Action