User's Manual

Chapter 8 Logs and Troubleshooting
Autoloader Logs
Quantum SuperLoader 3 User’s Guide 108
ID Logs 8
ID Logs store information specific to an OEM.
Hard Logs
8
The Hard Log is used for troubleshooting purposes and is described in
Retrieving the Hard Log
. Entries in the Hard Log represent errors that
were not recovered during normal retry operations.
The following table indicates the ways in which you can retrieve each log
type.
Table 10 Log Retrieval
Methods
Each log records information such as time of the event, error codes, and
context information. The key fields are the “
Time Stamp” on page 110 (in
order to correlate the event with a possible application interruption), and
the “
Error Type” on page 112 for which the event was logged.
Retrieving the Hard Log 8
Partial information from the Hard Log can be retrieved from the front
panel. The front panel displays only the most important information.
You can retrieve complete
Hard Log information through On-board
Remote Management.
Log Type http Front Panel SCSI
Soft Yes Yes No
Update Yes Yes No
Shadow Yes No No
Boot Yes No No
OEM Yes No Yes
ID Yes No Yes
Hard Yes Yes Yes