5SER S 'UIDE 5SER S 'UIDE 5SER S 'UIDE 5SER S 'UIDE 5SER S 'UIDE 5SER S 'UIDE 5SER S 'UIDE SuperLoader™ 3 SuperLoader 3 81-81317-06 A01
Quantum SuperLoader 3 User’s Guide, 81-81317-06 A01, May 2008. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2008 by Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law.
Contents Preface Chapter 1 xiii Introduction 1 Overview............................................................................................................. 1 Host Interfaces ............................................................................................ 2 Tape Drives.................................................................................................. 2 Front Panel...................................................................................................
Choosing a Location ........................................................................................ 10 UL Requirements ............................................................................................. 11 Elevated Operating Ambient Temperature .......................................... 11 Reduced Air Flow ..................................................................................... 11 Mechanical Loading .............................................................................
Viewing Tape Drive Status...................................................................... 44 Viewing Tape Drive Version................................................................... 44 Viewing Ethernet Information................................................................ 45 Running an Inventory ..................................................................................... 46 Data Compression............................................................................................
Setting the Time Zone .............................................................................. 74 Setting the Date and Time ....................................................................... 75 Setting the Change Mode................................................................................ 76 Sequential Mode Operations................................................................... 77 Setting Security.......................................................................................
Hard Log Example.................................................................................. 109 Time Stamp.............................................................................................. 110 Error Fields .............................................................................................. 111 Tape Drive Logs ............................................................................................. 120 Log Fields................................................................
Appendix B Drive Error Logs 146 Tape Drive Error Logs................................................................................... 146 Error Log Display ................................................................................... 146 SCSI Check Condition Error Logs ........................................................ 147 Bugcheck Error Logs (SDLT 600 only)........................................................ 150 Event Error Logs (SDLT 600 only).........................................
Figures Figure 1 Front Panel Overview................................................................ 16 Figure 2 Back Panel Overview................................................................. 17 Figure 3 Cable Connectors (SCSI Tape Drive)....................................... 18 Figure 4 Cable Connectors (Fibre Channel Tape Drive) ...................... 20 Figure 5 Cable Connectors (SAS Tape Drive)........................................ 21 Figure 6 Front Panel ..........................
Figure 18 Connecting Support Brackets ................................................. 101 Figure 19 POST Failures Event Log Sample ..........................................
Tables Table 1 Location Criteria......................................................................... 10 Table 2 Front Panel LEDs........................................................................ 29 Table 3 Autoloader Status....................................................................... 42 Table 4 Firmware Version Fields ........................................................... 43 Table 5 Drive Status Fields .....................................................................
Table 18 Bugcheck Log Field Descriptions........................................... 151 Table 19 Error Event Logs Field Descriptions ..................................... 152 Table 20 Hard Read Error/Hard Write Error Block Descriptor ....... 153 Table 21 Hard Read /Hard Write Error Field Descriptions .............. 153 Table 22 Hard Read Error/Hard Write Error Block Descriptor ....... 155 Table 23 Hard Read Error/Hard Write Error Field Descriptions.....
Preface This document serves as an easy-to-use information source to familiarize Quantum customers and systems professionals with the SuperLoader 3 autoloader. Audience The primary audience for this document consists of end users installing and using the SuperLoader 3 autoloader.
Preface Document Organization This document is organized as follows: • Chapter 1, Introduction, provides a brief product overview.
Preface Notational Conventions This document uses the following conventions: Note: Notes emphasize important information related to the main topic. Caution: Cautions indicate potential hazards to equipment and are included to prevent damage to equipment. Warning: Warnings indicate potential hazards to personal safety and are included to prevent injury. • Right side of the autoloader — Refers to the right side as you face the component being described.
Preface SCSI-2 Specification 0 The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Contacts Quantum company contacts are listed below.
Preface Getting More Information or Help StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and at lower cost.
Preface Quantum SuperLoader 3 User’s Guide xviii
Chapter 1 1 Introduction Overview Data backup is essential to protect irreplaceable information. Backing up data to magnetic tape is an easy, cost-efficient method used by many small and medium businesses. However, most enterprises have so much data that a single backup tape is not enough; the information has to be spread across numerous tapes. To avoid constantly changing tapes manually, many tape backup systems include a Quantum SuperLoader 3 autoloader.
Chapter 1 Introduction Overview Host Interfaces 1 The Quantum SuperLoader 3 connects to your host server via a SCSI, Fibre Channel, or Serial Attached SCSI (SAS) connection allowing the host to send data and commands automatically. You can also connect to the autoloader using an Ethernet connection to perform administrative functions and download system updates.
Chapter 1 Introduction Overview SuperLoader 3 LTO-2 1 This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. The Quantum SuperLoader 3 LTO-2 autoloader is equipped with a Quantum LTO-2 tape drive and contains up to sixteen Ultrium 2 data cartridges when utilizing two magazines, providing a compressed capacity of 6.4 Terabytes and a sustained data transfer rate of 93.6 GB per hour (native) or as high as 187.2 GB per hour compressed (assuming 2:1 compression).
Chapter 1 Introduction Overview SuperLoader 3 LTO-4 1 This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. It is also available as a Serial Attached SCSI (SAS) data storage device. The Quantum SuperLoader 3 autoloader is equipped with a LTO-4 tape drive and contains up to sixteen Ultrium 4 data cartridges when utilizing two magazines, providing a compressed capacity of 25.
Chapter 1 Introduction Overview SuperLoader 3 SDLT 6001 This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. The Quantum SuperLoader 3 SDLT 600 autoloader is equipped with a Quantum SDLT 600 tape drive and contains up to sixteen SDLT II data cartridges when utilizing two magazines, providing a compressed capacity of 9.4 Terabytes and a sustained data transfer rate of 129.6 GB per hour (native) or as high as 259.
Chapter 2 Installation and Configuration 2 This chapter covers all aspects of installing the autoloader in your location.
Chapter 2 Installation and Configuration Installation Overview Installation Overview The SuperLoader 3 is a SCSI device that interfaces to your host computer (see SCSI Interface). A Fibre Channel version of the autoloader is available when equipped with a LTO-3 or DLT-S4 native Fibre Channel tape drive (see Fibre Channel Interface). A Serial Attached SCSI (SAS) version of the autoloader is available when equipped with a LTO-3 or LTO-4 SAS tape drive (see SAS Interface).
Chapter 2 Installation and Configuration Installation Overview 10 Install the device drivers (see “Windows Operating System Support” on page 24. Fibre Channel Interface 2 Installing the Fibre Channel autoloader consists of the following steps, which are explained in more detail later in this section: 1 Prepare to install your new Quantum SuperLoader 3 autoloader (see “Choosing a Location” on page 10). 2 Identify the accessories that come with the autoloader (see “Accessories” on page 14).
Chapter 2 Installation and Configuration Installation Overview 5 Attach the power cable to the autoloader and plug in the power cable to the nearest power outlet (see “Connecting SAS and Power Cables” on page 21). Power the autoloader on to ensure it passes the power on self-test (POST). 6 Install the device drivers (see “Windows Operating System Support” on page 24).
Chapter 2 Installation and Configuration Choosing a Location Choosing a Location The autoloader is designed to fit in a standard 19-inch rack using either the long or short brackets (depending on the depth of the rack). Choose a location that meets the following criteria (see appendix A, Specifications). The autoloader uses standard rack mounting hardware. Table 1 Location Criteria Criteria Description Rack requirements Standard 19-inch rack with 2U of clearance.
Chapter 2 Installation and Configuration UL Requirements UL Requirements Elevated Operating Ambient Temperature 2 Reduced Air Flow 2 Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised. Mechanical Loading 2 Mounting of the equipment in a rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.
Chapter 2 Installation and Configuration SCSI Bus Requirements SCSI Bus Requirements There are minor differences between the Quantum SuperLoader 3 LTO-2 and the Quantum SuperLoader 3 VS160/SDLT 600 autoloaders. 2 SuperLoader 3 LTO-2 You must connect the Quantum SuperLoader 3 LTO-2 to one of the following SCSI bus types: • Ultra2 SCSI Low-voltage Differential (LVD), Single-ended (SE) SCSI bus Note: The autoloader is not compatible with a High-voltage Differential (HVD) SCSI bus.
Chapter 2 Installation and Configuration Unpacking the Autoloader Note: The autoloader may not work with multiple SCSI LUNS when attached to a RAID controller. The autoloader is not recommended for use with a RAID controller. If this problem occurs, it is recommended that the autoloader be attached to a separate SCSI bus controller on the host or server. Unpacking the Autoloader Before you begin, clear a desk or table so that you have room to unpack the autoloader.
Chapter 2 Installation and Configuration Unpacking the Autoloader 5 Save the packing materials in case you need to move or ship the autoloader in the future.
Chapter 2 Installation and Configuration Rack Mounting the Autoloader Rack Mounting the Autoloader To rackmount the autoloader, you need to select an open 2U computer rack location near the server that will host the autoloader. For instruction on mounting the autoloader in a standard 19-inch rack, see “Rack Mounting the Autoloader” on page 93.
Chapter 2 Installation and Configuration Understanding Autoloader Features Figure 1 Front Panel Overview 1 Power switch 2 Mailslot 3 Front panel LEDs 4 Front panel LCD screen 5 Function keys 6 Left magazine (or blank) 7 Right magazine (or blank) Quantum SuperLoader 3 User’s Guide 16
Chapter 2 Installation and Configuration Understanding Autoloader Features Figure 2 Back Panel Overview 1 68-pin HD SCSI connectors, or a Fibre Channel or SAS connector 2 Fan vent 3 Power connector 4 Remote management Ethernet connector 5 Power switch Note: If the cover must be taken off, there are 26 screws that need to be removed.
Chapter 2 Installation and Configuration Connecting Cables Connecting Cables Connecting SCSI and Power Cables 2 To connect the SCSI and power cables to the autoloader, follow these steps: 1 Shut down and turn off the selected server. Turn off all attached accessory devices, such as printers and other SCSI devices. 2 Attach one end of the SCSI cable (included in the accessory kit) to one of the connectors on the back panel of the autoloader (see figure3).
Chapter 2 Installation and Configuration Connecting Cables 4 Attach the terminator to the remaining SCSI connector on the back panel of the autoloader (if the autoloader is the last or only device on the SCSI bus). Otherwise, attach the cable to the next device on the SCSI bus. Make sure that the last device on the SCSI bus is properly terminated. 5 Attach one end of your Ethernet cable to the Ethernet port on the back panel of the autoloader for remote management.
Chapter 2 Installation and Configuration Connecting Cables Figure 4 Cable Connectors (Fibre Channel Tape Drive) Fibre Channel cable Ethernet cable 2 Attach the other end of the Fibre Channel cable to the Fibre Channel host. 3 Attach one end of your Ethernet cable to the Ethernet port on the back panel of the autoloader for remote management. 4 Attach the other end of the Ethernet cable to your host network port or router.
Chapter 2 Installation and Configuration Connecting Cables During the power on self-test (POST), both LEDs are illuminated briefly, followed by only the Ready/Activity LED flashing. When the initialization sequence is complete, the LCD screen displays the Home screen.
Chapter 2 Installation and Configuration Connecting Cables 6 Plug in the power cable to the nearest properly grounded power outlet. 7 Turn on the autoloader by setting the power switch on the back panel to the ON position. Turn on any other devices you turned off earlier. Check the LCD screen to make sure the autoloader is receiving power. If it is not, check the power connections and your power source.
Chapter 2 Installation and Configuration Preparing the Host and Verifying the Connection Preparing the Host and Verifying the Connection If necessary, install a SCSI, Fibre Channel, or SAS host adapter, software, and compatible drivers. Refer to the manuals for the host computer and SCSI, Fibre Channel, or SAS host adapter for detailed instructions.
Chapter 2 Installation and Configuration Windows Operating System Support Windows XP and Windows Server® 2003. For more information on verifying the connection of SCSI devices, consult the operating system documentation. Windows Operating System Support There are two device drivers associated with the SuperLoader 3 autoloader. One for the autoloader itself, and a second for the tape drive within the autoloader.
Chapter 2 Installation and Configuration Windows Operating System Support • For the HP LTO-4 SCSI drive, go to: Software and Driver Downloads at the HP Web site. • For the LTO-4 SAS drive, go to: http://www.quantum.com/ServiceandSupport/ SoftwareandDocumentationDownloads/LTO-4Drives/ Index.aspx#Drivers. • For the VS160 drive, go to: http://www.quantum.com/ServiceandSupport/ SoftwareandDocumentationDownloads/DLTVS160/ Index.aspx#Drivers. • For the DLT-V4 drive, go to: http://www.quantum.
Chapter 2 Installation and Configuration Bar Code Reader Bar Code Reader The bar code reader is enclosed within the body of the autoloader. The bar code reader automatically scans each cartridge in the magazine upon power up, after a reset, after an import or export, or when a re-inventory command is issued (see “Running an Inventory” on page 46). Beyond that, there is no user interface with the bar code reader via the front panel operator controls or LCD screen.
Chapter 3 3 Operating the Autoloader This chapter covers all aspects of autoloader operation.
Chapter 3 Operating the Autoloader Operator's Panel Functionality The front panel consists of two LEDs, four buttons, and a 2-line by 16character LCD screen and provides everything you need to monitor autoloader status and to control all of its functions.
Chapter 3 Operating the Autoloader Operator's Panel Functionality The functionality of the two front panel LEDs is defined in table 2. Table 2 Front Panel LEDs Function Green Amber Power off OFF OFF Ready ON OFF Flashing OFF Autoloader attention OFF Flashing Autoloader error OFF ON Normal activity All the functionality accessed from the scrolling menu is passwordprotected. Two levels of security are built into the menu.
Chapter 3 Operating the Autoloader Using Cartridges Logout 3 To log out of the autoloader: 1 From the main menu, scroll to Commands, and then press Enter. 2 From the Commands submenu, scroll to Log Out, and then press Enter. Session Complete displays on the LCD. Note: You can also press Escape to log out. Continue pressing Escape as required until the main screen displays.
Chapter 3 Operating the Autoloader Using Cartridges while the autoloader is writing to the tape, the command will not be initiated until the write command is completed. Warning: If a tape cartridge is holding the mailslot door open on power up, the robot will not move. The system detects that the mailslot door is open but cannot detect the presence of the cartridge. If the mailslot door is open, the bar code scanner laser light may shine out the door and potentially cause physical injury.
Chapter 3 Operating the Autoloader Using Cartridges Note: For the autoloader, push the cartridge in until it stops. The cartridge will be about 3 inches (7.5 cm) inside the mailslot. This may require that you push and have your fingers well within the mailslot opening. After insertion, the end of the cartridge will be visible at the back of the mailslot opening. 4 Once you have inserted the cartridge, press Enter.
Chapter 3 Operating the Autoloader Using Cartridges Moving a Single Cartridge 3 You can easily move a single cartridge from one location to another inside the autoloader. 1 From the main menu, scroll to Commands, and then press Enter. 2 From the Commands submenu, scroll to Move, and then press Enter. The Move screen displays under From:. Scroll to the current location of the cartridge you want to move. Slots that are occupied by a data cartridge are indicated by an asterisk (*).
Chapter 3 Operating the Autoloader Using Cartridges 3 From the Eject submenu, scroll to Tape, scroll to Mailslot, and then press Enter. 4 Scroll to By Location. Slots that are occupied by a data cartridge are indicated by an asterisk (*). The slot that is occupied by a cleaning tape is indicated with an at sign (@) if Auto Clean is enabled. Scroll to the slot containing the cartridge you want to eject. 5 Press Enter. The cartridge you want is ejected from the mailslot.
Chapter 3 Operating the Autoloader Using Magazines and Magazine Blanks Using Magazines and Magazine Blanks Figure 7 Left Magazine Inside edge view of left magazine Outside edge view of left magazine Left magazine blank Quantum SuperLoader 3 User’s Guide 35
Chapter 3 Operating the Autoloader Using Magazines and Magazine Blanks The autoloader will not run unless both magazine openings are properly closed. One way that you can close the openings is to use two magazines. If you use only one magazine, then you must fill the other magazine opening with a magazine blank for the unit to become operational. Note: Ejecting a Magazine 3 Magazines, magazine blanks, and magazine handles are not interchangeable between drive types.
Chapter 3 Operating the Autoloader Using Magazines and Magazine Blanks Magazine Load/Unload Command 3 When issuing a Load/Unload command to the autoloader, the system automatically ejects the right-hand magazine. To remove the left-hand magazine using the Load/Unload command, you must: 1 Remove the right magazine. 2 Replace the right magazine with a magazine blank. 3 Issue the Load/Unload command again. The system will then eject the left magazine.
Chapter 3 Operating the Autoloader Using Magazines and Magazine Blanks Manually Operating the Magazine 3 The following section describes how to operate a magazine. There are two knobs located on each end of the magazine. You can move the slots within the magazine by turning these two knobs and aligning a slot with one of the two openings.
Chapter 3 Operating the Autoloader Using Magazines and Magazine Blanks Do not rotate the magazine by inserting your hand and pushing the cartridge carriers. You can use the openings in the magazine to load and unload cartridges from the eight slots within each magazine. 1 3/ 1 4 6/ 1 Note: Quantum SuperLoader 3 User’s Guide It is recommended that you fully remove the magazine to load and unload cartridges. If the magazine is not fully removed, do not rotate the magazine.
Chapter 3 Operating the Autoloader Using Magazines and Magazine Blanks 3 To Identify a Slot: Each slot has an identification number that is exposed when the slots are in the upper section of the magazine. With the magazine removed from the autoloader, you can see the identification mark on the top side of the magazine through one of two windows on the upper surface of the magazine. Each magazine carrier is labeled 1/9, 2/10, 3/11, and so forth. Lower numbers 1 - 8 reference slots in the left magazine.
Chapter 3 Operating the Autoloader Viewing Status Information Viewing Status Information From the scrolling menu on the LCD, you can view the autoloader status, firmware version, element status, tape drive status, tape drive version, and Ethernet information.
Chapter 3 Operating the Autoloader Viewing Status Information Table 3 Autoloader Status Status Message Description Magazines L=* The left magazine is present. R=* The right magazine is present. SCSI ID A digit 0 through 7 (default 5) The assigned SCSI ID for the autoloader. SAS SAS Interface SAS connection. Topology (Fibre Channel) Auto Negotiate, Loop, or P2P The configured Fibre Channel connection.
Chapter 3 Operating the Autoloader Viewing Status Information Table 4 Firmware Version Fields Viewing Element Status 3 Field Description Firmware The number indicates the firmware version. EDC The number indicates the Error Correction Code that was generated when the firmware was installed. The autoloader uses this number to verify that the firmware and the memory holding the firmware are good. HW Rev The number indicates the hardware version. ME Rev The number indicates the mechanical version.
Chapter 3 Operating the Autoloader Viewing Status Information If you want to move the cartridge, scroll until the location you want to move to displays under To:, and then press Enter. If you do not want to move the cartridge, press Escape. Viewing Tape Drive Status 3 To view the tape drive status: 1 From the main menu, scroll to Status, and then press Enter. 2 From the Status submenu, scroll to Drive, and then press Enter. 3 From the Drive submenu, scroll to Status, and then press Enter.
Chapter 3 Operating the Autoloader Viewing Status Information Table 6 Drive Version Fields Viewing Ethernet Information 3 Field Description Product Type Indicates the type of drive installed. Version Indicates the version number of the drive. To view the Ethernet information: 1 From the main menu, scroll to Status, and then press Enter. 2 From the Status submenu, scroll to Ethernet, and then press Enter. A list of messages displays.
Chapter 3 Operating the Autoloader Running an Inventory Running an Inventory The autoloader automatically runs an inventory whenever you power it back on or insert a magazine. An inventory checks each magazine slot, the drive, the picker, and the mailslot to determine if a cartridge is present. If so, it also reads the bar code label, if available. If you need to run an inventory in addition to this, you can do so manually. Note: No bar code labels can be read if there is a tape in the picker.
Chapter 4 4 On-board Remote Management This chapter covers the operation, configuration, and troubleshooting of the autoloader Remote Management Unit (RMU).
Chapter 4 On-board Remote Management On-board Remote Management Overview options, networking options, security options, running diagnostic tests, and performing system updates. Opening On-board Remote Management 4 Note: Only use the Diagnostic command when the autoloader is known to be idle and unavailable to host backup/restore applications. Use of the Diagnostic commands from On-board Remote Management should not be issued while the autoloader is being used by host applications.
Chapter 4 On-board Remote Management On-board Remote Management Overview The Home page displays in your browser window. Note: When using the On-board Remote Management page with Microsoft Internet Explorer, be sure to enable the Allow META REFRESH option. On Internet Explorer version 6.0, this feature is controlled through the Tools>Internet Options menu selection under the Security tab.
Chapter 4 On-board Remote Management Configurations Page Feedback on Pages 4 If there is feedback from the system when you submit a request, the feedback displays beneath the submit button. In some cases, you may have to scroll to see the feedback information. Configurations Page The Configurations page includes a submenu on the left-hand side of the page. You can set the System Operations, Networking, and Security options from this page.
Chapter 4 On-board Remote Management Configurations Page Fibre Channel 4 You can select the Fibre Channel parameters from On-board Remote Management. Note: In a native Fibre Channel device, dynamic World Wide Naming is supported. To select the Fibre Channel parameters: 1 From any page, click the Configurations heading. The Configurations screen displays. 2 Under System Operations, select Fibre Channel. 3 Under Fibre Channel, select the desired Topology.
Chapter 4 On-board Remote Management Configurations Page 4 SAS You can select SAS parameters to enable or disable transport layer retries. To set the SAS parameters: 1 From any page, click the Configurations heading. The Configurations screen displays. 2 In the SAS section of the page, the current selection is marked. To change the selection, select the other option. Click submit.
Chapter 4 On-board Remote Management Configurations Page set, the autoloader stops when the last cartridge available has been used. In Sequential Cycle mode, the autoloader continues to cycle until a user stops it. To set the Mode: 1 From any page, click the Configurations heading. The Configurations screen displays. 2 In the Mode section of the page, the current mode is marked. To change the mode, select a different option. The Sequential Cycle check box is ignored if Sequential mode is not selected.
Chapter 4 On-board Remote Management Configurations Page 1 Load a cleaning tape into an empty slot using the Commands page. 2 Enable or disable Auto Clean by selecting the check box. Note: If Auto Clean is disabled, the cleaning tape will automatically be ejected via the mailslot. Cleaning is managed by the backup package you have installed instead. To set Auto Clean: 1 From any page, click the Configurations heading. The Configurations screen displays. 2 Scroll to Cleaning Tape.
Chapter 4 On-board Remote Management Configurations Page The element addresses vary depending on which magazine is configured. If Left or Right is selected, and both magazines are physically installed, the front panel and On-board Remote Management allow the user access to the other magazine, but the SCSI host will not have access. To set the Magazines option: 1 From any page, click the Configurations heading. The Configurations screen displays. 2 Scroll to Magazines. The Magazines options display.
Chapter 4 On-board Remote Management Configurations Page To set the system time: 1 Using the first drop-down list next to Time Zone, select the number of hours difference between your local time and Greenwich Mean Time (GMT). Note: For example, if you live in Colorado, the time difference is –6 hours in the summer and –7 hours in the winter. 2 Below the Time Zone field, select the current Month drop-down list. 3 In the Day field, type the current day of the month.
Chapter 4 On-board Remote Management Configurations Page 2 In the IP address fields, type the static IP address using the key to move from box to box. 3 If no check mark displays in the box next to DHCP, the static IP address option is enabled. To change a static IP address, type in the new address in the IP address fields using the key to move from box to box. 4 To change the IP address from a static address to a dynamic address, click the box next to DHCP.
Chapter 4 On-board Remote Management Configurations Page 4 Click submit. To set User Administration: 1 From any page, click the Configurations heading. The Configurations screen displays. 2 On the left-hand side of the screen, click Security. 3 From the drop-down list next to Select User Type, select Operator 1, Operator 2, Administrator 1 or Administrator 2. 4 In the Username field, enter a user name. 5 In the Password field, enter the new password.
Chapter 4 On-board Remote Management Configurations Page • If neither set is enabled, any IP client can administer the unit. If a single set is enabled, only clients that pass the test specified by that set are allowed administrator access. If both sets are enabled, any client that passes either of the two filter tests can administer the unit. The Web server always allows any client to view the status information of the unit, regardless of the authorized client list or the overlap control policy.
Chapter 4 On-board Remote Management Configurations Page • Time-based Locking allows only one user to access the system and issue requests with the lock expiring after a designated amount of inactivity (in seconds). • Home is used to release a full or time-based lock and permit another user to access the system. Note: Locking is only available to users on the authorized client list. 4 Click submit.
Chapter 4 On-board Remote Management Updates Page Updates Page You can browse to find system updates and then upload the updates. To get system updates: 1 From any page, click the Updates heading. The Firmware Update screen displays. 2 Click Browse to navigate to the host system for the update file. The file should end in an .img extension. 3 Click Upload. 4 Click OK in response to the confirmation box. The autoloader automatically uploads the new code and processes it to the system.
Chapter 4 On-board Remote Management Diagnostics Page Diagnostics Page From the Diagnostics page, you can run various tests on the autoloader. You can also view error and history logs, test progress, identify the physical unit in a rack, or reset the system.
Chapter 4 On-board Remote Management Diagnostics Page Diagnostics 4 To view the various diagnostic options: 1 From any page, click the Diagnostics heading. The Diagnostics screen displays. 2 In the Diagnostics section, select the diagnostic test that you want to run from the Test drop-down menu. 3 Specify a loop count, if desired. 4 Click Start Test. 5 While the test is running, you can view the status of the test. From View Diagnostic Test Progress, click View Status.
Chapter 4 On-board Remote Management Commands Page Commands Page You can move tapes, run a system inventory, reset the picker to its home position, or perform sequential operations from the Commands page. When you click Commands, the page displays. From a remote location, you can request that a tape be moved from one position to another. To move a tape: 1 From any page, click the Commands heading. The Commands screen displays.
Chapter 4 On-board Remote Management Commands Page 1 From any page, click the Commands heading. The Commands screen displays. 2 From the Commands page, click Set to Home. This executes a reset command to the autoloader. Sequential Operations 4 The Sequential Operations mode supports certain backup applications that do not manage media.
Chapter 5 5 Administration This chapter covers the information needed to interface the Autoloader to the host network.
Chapter 5 Administration Introduction Introduction When you first power on the Quantum SuperLoader 3 autoloader, it automatically runs a power on self-test (POST). During the POST, the left (green) LED flashes. After the POST, the left (green) and right (amber) LED flash alternately back and forth. Do one of the following: • If the autoloader powers on successfully, continue configuring the autoloader (see Configuring the Autoloader).
Chapter 5 Administration Configuring the Autoloader Configuring the Autoloader To configure the autoloader, start with the main menu on the front panel. If the main menu is not already visible on the LCD, press Enter. When you first power on the autoloader, the default is set with no password protection. However, after you set the security option, all the configuration functionality is password-protected. You need an administrator-level password to configure the autoloader.
Chapter 5 Administration Configuring the Autoloader Figure 8 System Menu Tree Status Autoloader Status Version Element Status Drive Status Version Ethernet Enter To View IPv6 Link Local Quantum SuperLoader 3 User’s Guide Commands Eject Tape (Mailslot) By Barcode By Location From Drive Right Magazine Left Magazine Enter (Mailslot) Autoloader To Drive Autoloader To Location Move Inventory Enter Password Operator Administrator Log Out Sequential Ops Start Resume Stop Home Configuration SCSI ID or SAS Set T
Chapter 5 Administration Configuring the Autoloader SCSI Autoloader 5 Each SCSI device attached to a server or workstation must have a unique SCSI ID. For the SCSI SuperLoader 3 autoloader, you need one SCSI ID. To set the SCSI ID: 1 If the main menu is not already visible, press Enter. 2 On the main menu, scroll to Configuration and press Enter. 3 On the Configuration submenu, scroll to SCSI ID and press Enter. 4 Scroll to the number you want to set as the autoloader's SCSI ID, then press Enter.
Chapter 5 Administration Configuring the Autoloader FibreChannelAutoloader5 If you have an autoloader with a Fibre Channel tape drive, Fibre Channel replaces SCSI ID. Note: In a native Fibre Channel device, dynamic World Wide Naming is supported. To set or change the Fibre Channel parameters: 1 If the main menu is not already visible, press Enter. 2 On the main menu, scroll to Configuration and press Enter. 3 On the Configuration submenu, scroll to Fibre Channel and press Enter.
Chapter 5 Administration Setting Ethernet Setting Ethernet Ethernet is the method used by the autoloader to access a network. With an Ethernet connection, you can remotely access the autoloader over the network.
Chapter 5 Administration Setting Ethernet To set a static IP address: 1 From the main menu, scroll to Configuration, and then press Enter. 2 From the Configuration menu, scroll to Ethernet, and then press Enter. 3 From the Ethernet submenu, scroll to Set IP, and then press Enter. 4 Scroll to Static IP, and then press Enter. The cursor automatically appears at the first digit. 5 At each position of the IP address, use the up and down arrows to change the value of each digit.
Chapter 5 Administration Setting Ethernet 5 Press Enter. New Subnet Mask xxx.xxx.xxx appears on the LCD. You do not need to reboot the autoloader. 6 Press Escape or Enter to return to the Ethernet submenu. Setting an IP Gateway 5 To set an IP gateway: 1 From the main menu, scroll to Configuration, and then press Enter. 2 From the Configuration menu, scroll to Ethernet, and then press Enter. 3 From the Ethernet submenu, scroll to Set Gateway, and then press Enter.
Chapter 5 Administration Setting Ethernet 3 From the Time submenu, scroll to Set Timezone, and then press Enter. The Time Zone screen appears, allowing you to set the hours. The cursor automatically appears at the first digit. 4 Scroll to set the number of hours difference between your local time and Greenwich Mean Time (GMT). 5 Scroll to set the number of minutes difference between your local time and GMT, then press Enter. The new time zone is set.
Chapter 5 Administration Setting the Change Mode Setting the Change Mode You can set the autoloader to either Random or Sequential. The default change mode is Random. In Random mode, you, or the backup software, can specify which cartridge you want to use and where you want it to go. You will probably use this mode the most. The Sequential mode supports certain backup applications that do not manage media.
Chapter 5 Administration Setting the Change Mode • To modify the change mode, scroll to the mode to which you want to set the autoloader and press Enter. Reboot to enable new mode appears on the LCD. 4 Press and hold the power button on the front panel until System Shutdown wait 60 sec appears on the LCD. Power Off appears on the LCD and the autoloader shuts off. 5 Press the power button again to power up the autoloader. The new change mode is now in effect.
Chapter 5 Administration Setting Security Setting Security You can add security to the front panel by password-protecting the autoloader's functionality. The security setting only protects the front panel functionality. The default setting is Off, meaning that no password is required. However, you can enable the security option so that users must enter a password to access functionality. When you first power on the autoloader, the security option is set to Off.
Chapter 5 Administration Setting Magazines Setting Magazines In some cases, autoloader owners were being charged Independent Software Vendor (ISV) licensing fees for two-magazine SuperLoader 3s although only one magazine was configured. This occurred because the ISV software was registering the autoloader as a two-magazine device, regardless of the number of magazines configured. You have the ability to set the number of magazines in the autoloader.
Chapter 5 Administration Setting Passwords In the text box, scroll to the first character of the password. The cursor automatically appears at the first number of the password. 5 At each position of the password, use the up and down arrows to change the value of each number. Press Enter to advance the cursor to the next number. Note: If you make a mistake, press Escape to backspace to the digit you want to change. 6 Press Enter.
Chapter 6 Diagnostics 6 This chapter provides troubleshooting information that might be helpful with problems encountered during autoloader operation.
Chapter 6 Diagnostics Power-on Self Test (POST) Power-on Self Test (POST) This section describes the POST and its various tests and also explains how to perform diagnostic tests from the front panel and from the Onboard Remote Management interface. The Power-on Self Test (POST) and diagnostic tests are helpful tools for testing the autoloader’s functionality and for troubleshooting errors.
Chapter 6 Diagnostics Power-on Self Test (POST) POST Test Description MDM Verifies that the MDM is present and checks the sensors Fan Verifies that the fan is operating correctly Performing a POST 6 If you experience errors while operating your autoloader, you may need to reboot the autoloader to perform a POST. To reboot the SuperLoader 3 autoloader: 1 Hold down the power button until the System Shutdown Please Wait... message displays. 2 Release the power button. The autoloader turns off.
Chapter 6 Diagnostics Diagnostic Tests from the Front Panel Diagnostic Tests from the Front Panel Diagnostic tests allow you to calibrate parts of the autoloader, check the condition of parts, or test the autoloader’s functionality. From the front panel, you can perform all of the diagnostic tests. Note: Use of the Diagnostic Commands from the On-board Remote Management interface should not be issued while the autoloader is being used by host applications.
Chapter 6 Diagnostics Diagnostic Tests from the Front Panel 3 On the Enter Password submenu, scroll to Administrator, and then press Enter. The Login screen displays with a row of asterisks. A text box displays above the first asterisk. 4 In the textbox, scroll to the first number of the password, and then press Enter. The text box above the asterisk disappears and another text box displays above the next asterisk. 5 Repeat step 4 to enter the remaining numbers of your password.
Chapter 6 Diagnostics Diagnostic Tests from the Front Panel Front Panel Diagnostic Tests 6 You can perform the following using the front panel: • Tape Alert Logs • End Curr. Test • Picker Test • Magazine Test • Inventory Test • Random Moves Test • Last Test Log To perform any of the front panel diagnostic tests: 1 From the main menu, scroll to Diagnostics and press Enter. 2 Scroll to the test that you want to run and press Enter.
Chapter 6 Diagnostics On-board Remote Management Diagnostic Tests 4 If the test is successful, press Enter to return to the Diagnostics test menu. For detailed results of a test, use On-board Remote Management to retrieve the diagnostic test status (see Diagnostics Using On-board Remote Management).
Chapter 7 7 Customer Replaceable Units (CRUs) The SuperLoader 3 is not intended for customer servicing. If you do service the unit yourself, the power cable must be removed from the unit and the electrical outlet before removing the cover. Failure to do so may cause severe bodily injury or damage to the equipment. Some parts of the autoloader are customer-replaceable. Magazines are not interchangeable between the VS/SDLT drive types and LTO drive types of the SuperLoader 3.
Chapter 7 Customer Replaceable Units (CRUs) Replacing a Magazine or Magazine Blank cartridge magazine. This allows for up a maximum of 16 cartridges in the autoloader, plus one cartridge in the drive. Note: Removing a Magazine 7 Handles are either right or left. They are not interchangeable between the left and right sides of the autoloader. In most cases, you will remove a magazine by using the Eject command on the front panel menu.
Chapter 7 Customer Replaceable Units (CRUs) Replacing a Magazine or Magazine Blank Reinstalling a Magazine 7 To install a cartridge magazine: 1 Grasp the magazine by the handle with one hand and support it underneath with the other hand. 2 Slide the magazine into the magazine bay. Make sure you position the magazine correctly; it should slide smoothly. Caution: Insert the magazine slowly to avoid damaging internal components or the autoloader.
Chapter 7 Customer Replaceable Units (CRUs) Replacing a Magazine or Magazine Blank Figure 9 Left Magazine Inside edge view of left magazine Outside edge view of left magazine Left magazine blank Changing the orientation of a magazine 7 1 Remove the two screws that attach the handle to the front of the magazine.
Chapter 7 Customer Replaceable Units (CRUs) Replacing a Magazine or Magazine Blank Figure 10 Removing the Screws from the Handle Screws 2 Unsnap the handle carefully, being careful not to break the hinge. 3 Rotate the magazine 180 degrees so that what was the front of the magazine is now the back. 4 Attach the appropriate left or right handle to the front of the rotated magazine. 5 Snap the handle back onto the front of the magazine. 6 Install the two screws to attach the handle securely to the magazine.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader 6 Install the two screws to attach the handle securely to the magazine blank. Rack Mounting the Autoloader The autoloader can be rack mounted directly to the stationary cabinet rails.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader Figure 11 Clearance Requirements for Rack Mounting Minimum clearance to load or unload a magazine from the system 27.0” [686 mm] Minimum clearance to load a tape via the mailslot Clearance to door inside a rack 6.0” [152 mm] 2.0” [51 mm] FRONT Minimum clearance between the rear of the SuperLoader and the inside of the rack (using standard mounting brackets adjusted to their closest setting) Minimum side clearance (both sides) 1.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader General Preparation for Rack Mount Installation 7 Take the following general safety steps before beginning a rack mount installation. 1 Lower the cabinet feet. 2 Extend the cabinet anti-tip device, if available. 3 Ensure that the cabinet and all rack mounted equipment have a reliable ground connection.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader • The following parts shipped with your rack and are not supplied by Quantum: • Eight clip nuts • Eight screws Figure 12 Required Parts for Installation Support brackets (74-60605-01) Short autoloader brackets (74-60604-03) Long autoloader brackets (74-60604-01) Support bracket screws 2 Install two clip nuts, 1.75 in. (44.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader Figure 13 Installing Two Clip Nuts Rail Rail Clip nut Outer covers of the rack 1.75 in (44.45 mm) Rail Clip nut 3 Select the long or short autoloader brackets (depending on the depth of the rack), and then attach them to the rear of the autoloader (see figure 14).
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader Figure 14 Attaching Autoloader Brackets Autoloader Screws (10-32 x 1/4 only) Autoloader bracket 4 Using rack screws, attach a support bracket to the clip nuts on each rear rail (see figure 15.) Note: Be sure to attach the support brackets correctly; the side of the bracket with only two holes should be secured to the rail.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader Figure 15 Attaching Support Brackets Support bracket Clip nuts Rack screws Outer cover of rack Rear rail in rack 5 With the help of a second installer, insert the autoloader into the rack so that the autoloader brackets slide into corresponding support brackets on the rear rails and the tabs at the front of the autoloader align flush with the clip nuts on the front rails (see figure 16).
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader Figure 16 Sliding Autoloader into Rack Autoloader bracket Support bracket 6 While the other installer holds the front end of the autoloader, secure the autoloader in the rack by doing the following: a Secure the front end of the autoloader to the rack using four rack screws (two per tab) as shown in figure 17. Tighten the screws just enough to secure the autoloader to the front rails.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader b Install four screws (two per side) to secure the support brackets to the autoloader brackets (see figure 18). Figure 18 Connecting Support Brackets Support bracket Autoloader bracket Screws 7 Verify that the autoloader is level. Adjust as needed. 8 When the autoloader is level, tighten all screws securing the autoloader to the rack.
Chapter 8 8 Logs and Troubleshooting This chapter covers information about logs and troubleshooting of the autoloader. The following topics are available: • Before Contacting Customer Support • “Autoloader Logs” on page 106 • “Tape Drive Logs” on page 120 • “POST Failure Logs” on page 121 • “Returning the Autoloader for Service” on page 122 Before Contacting Customer Support Errors that you may experience with your autoloader can range from severe hardware damage to simple connection problems.
Chapter 8 Logs and Troubleshooting Before Contacting Customer Support about the present state of the autoloader and past performance, and is more helpful for troubleshooting errors. Table 9 describes the probable cause and suggested action for problems that you may encounter. Warning: The SuperLoader 3 is not intended for customer servicing. If you do service the unit yourself, the power cable must be removed from the unit and the electrical outlet before removing the cover.
Chapter 8 Logs and Troubleshooting Before Contacting Customer Support The front panel and light indicators do not turn on. • Verify that the autoloader is plugged in. • Verify that the power switch on the back is turned on. • Verify that the drive carrier assembly is locked into the autoloader chassis with the four screws supplied. • Contact customer support. The front panel does not display information, but light indicators above the front panel are turned on.
Chapter 8 Logs and Troubleshooting Before Contacting Customer Support The tape drive responds on the SCSI bus to the host, but the autoloader does not respond. • Verify that the autoloader LUN is set to 1. To do this, select Status on the LCD front panel, then select Drive, and then Status. • Go to the Configuration menu and verify that the mode is set to Random. • If the SCSI ID is unique, check SCSI cables and terminators.
Chapter 8 Logs and Troubleshooting Autoloader Logs • Issue a System Reset either by using On-board Remote Management Diagnostics page System Reset, or cycle the power from the front panel. Other failures occur. • Contact customer support. Autoloader Logs Whenever any system or application actions occur, the autoloader generates logs recording the action. You can use some of these logs to troubleshoot errors. Errors are problems that occur while operating the autoloader.
Chapter 8 Logs and Troubleshooting Autoloader Logs • Tape drive error logs provide information if the errors relate to the tape drive's read/write performance. Log Types 8 While there are other types of logs, use the Hard Log to troubleshoot errors. This log helps determine the type of error, time of occurrence, and parts of the autoloader affected.
Chapter 8 Logs and Troubleshooting Autoloader Logs 8 ID Logs ID Logs store information specific to an OEM. 8 Hard Logs The Hard Log is used for troubleshooting purposes and is described in Retrieving the Hard Log. Entries in the Hard Log represent errors that were not recovered during normal retry operations. The following table indicates the ways in which you can retrieve each log type.
Chapter 8 Logs and Troubleshooting Autoloader Logs Whenever the autoloader generates a Hard Log, On-board Remote Management automatically displays the log information. For front panel retrieval, you must request the information. By interpreting the information in this log, you can determine how to troubleshoot errors. 8 To retrieve Hard log information from the front panel: 1 From the front panel LCD, scroll to Diagnostics, and then press Enter. The Diagnostics submenu displays.
Chapter 8 Logs and Troubleshooting Autoloader Logs **** Hard Log **** Block 1, 004/016 entries @ 64 bytes each, wrap @ 0000: 2001-Jun-27, 17:24:06.001, Error: 002f0222, 65460621:00610004:ffffffff:ffffffff ff741e03:0075ff63:0566063f:007f0000 ffffffff:ffffffff:ffffffff:ffffffff 0001: 2001-Jun-27, 17:24:08.036, Error: c02f0223, 00000000:00000000:00000000:00000000 00000000:00000000:00000000:00000000 00000000:00000000:00000000:00000000 0002: 2001-Jun-27, 17:38:19.
Chapter 8 Logs and Troubleshooting Autoloader Logs Error Fields 8 Bits 31, 30 Bits 29-28 Recovery Action Task ID The error fields are defined as follows: Bits 27-24 Bits 23-20 Bits 19-16 Error Type Bits 15-12 Bits 11-8 Bits 7-4 Bits 3-0 Context Information 8 Recovery Action Recovery Action defines what the autoloader will do based on the event that occurred. •If the value is 0, the autoloader continues operations.
Chapter 8 Logs and Troubleshooting Autoloader Logs Task ID Description 07 Drive Manager 08 Bar Code Reader 09 Front Panel 0A IP 0B Diagnostic 0C Error 0D Code Update 0E ADI 0F Drive Manager Timer 11 HTTP 12 SNTP 20 Idle 3E Watch Dog Timer 3F Un-handle Interrupt 8 Error Type Error Type defines the type of error and the action to which the event is related. This field helps identify what caused the event to occur.
Chapter 8 Logs and Troubleshooting Autoloader Logs Table 11 Error Type Listing and Suggested Actions Error Type Description Suggested Actions 00–25 General Software flags • Check for a Hard Error log. If an error displays in the Hard Error log, power cycle the autoloader. • Check www.quantum.com for firmware updates. • If all previous steps fail, contact customer support. 26 Message Send ID error • Check the SCSI bus cables and terminators. • Check the host adapter. • Power cycle the autoloader.
Chapter 8 Logs and Troubleshooting Autoloader Logs Error Type Description Suggested Actions 2A Invalid Element Status • Check the host device driver. • Check the host application. • Power cycle the autoloader. Repeat checks after power cycle. • If all previous steps fail, contact customer support. 2B–2F Firmware tables and stacks invalid • Check for a Hard Error log. If an error displays in the Hard Error log, power cycle the autoloader. • Check www.quantum.com for firmware updates.
Chapter 8 Logs and Troubleshooting Autoloader Logs Error Type Description Suggested Actions 3D Drive Error • Check the Drive Log Sense for drive errors. If the drive is still logging errors, contact customer support. • If the drive is logging try a different piece of media. • If the drive fails with two different pieces of media, contact customer support.
Chapter 8 Logs and Troubleshooting Autoloader Logs Error Type Description Suggested Actions 60–69 Internal communications events • Power cycle. Picker Servo Errors • If repeated events appear in the Hard Errors log, power cycle the autoloader. Repeat test after power cycle. A0–A4 • If the previous step fails, contact customer support. • If all previous steps fail, contact customer support. A5 Source Element Empty • Verify that the expected source really does have a cartridge.
Chapter 8 Logs and Troubleshooting Autoloader Logs Error Type Description Suggested Actions A8 Destination Element Full • Verify the expected destination really does not have a cartridge. • If destination is a magazine, install and remove a cartridge from the selected slot and try again. If error continues, replace the magazine. • If destination is the tape drive, verify the tape drive does not have a cartridge. • Power cycle the autoloader. • If error continues, contact customer support.
Chapter 8 Logs and Troubleshooting Autoloader Logs Error Type Description Suggested Actions B0–BF Error Events related to the picker not rotating or translating properly • Power cycle the autoloader. Unknown Motor Error • Power cycle the autoloader. C0 • Contact customer support. • Contact customer support. D0 Magazine Solenoid Bad • Check the Task ID in the Hard Error log to determine if the problem is the right or the left magazine. • Remove and reinsert the magazine.
Chapter 8 Logs and Troubleshooting Autoloader Logs Error Type Description Suggested Actions D5–DE Cartridge flags located on the magazine may be bad or the sensor to detect the flags may have a problem. • Check the Task ID in the Hard Error log to determine if the problem is the right or the left magazine. • Remove and reinsert the magazine. • Try a different magazine, if possible. • Make sure that the sensor is not blocked by debris. • Power cycle the autoloader.
Chapter 8 Logs and Troubleshooting Tape Drive Logs Tape Drive Logs The tape drive generates six types of logs (see “Tape Drive Error Logs” on page 146). For troubleshooting errors, you will only use SCSI Check Condition Error logs, Bugcheck Error logs, and Event Error logs.
Chapter 8 Logs and Troubleshooting POST Failure Logs POST Failure Logs These events indicate that the autoloader or tape drive detected a failure when power was applied. POST may have failed during a reset and retry. Note: This event type only indicates each time the test ran and experienced the error condition. Figure 19 POST Failures Event Log Sample Table 13 POST Failure Specific Fields Field Description Last Fail The type of failure that was experienced.
Chapter 8 Logs and Troubleshooting Returning the Autoloader for Service Returning the Autoloader for Service If you need to return the autoloader to the factory for service, first verify which customer replaceable unit (CRU) that you need to return and return only that CRU, not the entire autoloader. Once you determine the CRU to replace, contact customer support to obtain return material authorization (RMA) and shipping information. When you have the RMA number, use the following procedure.
Chapter 8 Logs and Troubleshooting Returning the Autoloader for Service 5 Using two people, or an appropriately rated mechanical lift, remove the autoloader from the rack by sliding the autoloader out and supporting it from the bottom. The person handling the back of the unit must depress the locking tab on the support bracket while sliding the unit forward. 6 Loosen the four screws and remove the autoloader brackets from the back of the autoloader. 7 Place the autoloader into the original packaging box.
Appendix A Specifications A This appendix describes the Autoloader Specifications relating to the SuperLoader 3 equipped with one of the following drives: • LTO-2 Drive Specifications • LTO-3 Drive Specifications • LTO-4 Drive Specifications • SDLT 600 Drive Specifications • DLT-V4 Drive Specifications • SDLT 600 Drive Specifications • DLT-S4 Drive Specifications Quantum SuperLoader 3 User’s Guide 124
Autoloader Specifications Autoloader Specifications Rack Mount Height 8.9 cm (3.5 in.) Width 45 cm (17.7 in.) Length 75.46 cm (29.71 in.) Package Weight (without media) 22.7 kg (50 lb.) Footprint 0.32 square meters (3.
Autoloader Performance Specifications Autoloader Performance Specifications Maximum data transfer rate LTO-2 Drive Native: 93.6 GB/hr. Compressed: 187.2 GB/hr. (assuming 2:1 compression ratio) LTO-3 Drive Native: 245 GB/hr. Compressed: 490 GB/hr. (assuming 2:1 compression ratio) LTO-4 Drive Native: 432 GB/hr. Compressed: 864 GB/hr. (assuming 2:1 compression ratio) VS160 Drive Native: 28.8 GB/hr. Compressed: 57.6 GB/hr. (assuming 2:1 compression ratio) DLT-V4 Drive Native: 36 GB/hr.
Autoloader Performance Specifications MCBF 400,000 cycles Typical cycle time All Drive Types < 40 seconds. One cycle consists of moving a cartridge from the tape drive to a magazine slot, selecting another magazine slot, and then moving the cartridge back to the tape drive. It does not include the time that the tape drive takes to unload or load/calibrate.
Autoloader Performance Specifications Average unload time (from BOT) LTO-2 Drive = 19 seconds (from BOT) LTO-3 Drive = < 30 seconds (from BOT) LTO-4 Drive = < 19 seconds (from BOT) VS160 Drive = 17 seconds (from BOT) DLT-V4 Drive = 22 seconds (no brush, from BOT) = 61 seconds (brush, from BOT) SDLT 600 Drive = 12 seconds (from BOT) DLT-S4 Drive = 19 seconds (from BOT) Quantum SuperLoader 3 User’s Guide 128
Autoloader Environmental Specifications Autoloader Environmental Specifications Temperature Range (Dry Bulb) Operating +10º to +35ºC Nonoperating - 40ºC to +65ºC Temperature Variation Operating 10ºC per hour Nonoperating 20ºC per hour Humidity Operating 20% to 80% noncondensing Nonoperating 10% to 90% noncondensing Gradient 10% per hour without condensation Wet Bulb Operating 26ºC max Nonoperating 29ºC max Altitude Operating -153 m to 3048 m Nonoperating -153 m to 12192 m Quantum Supe
Autoloader Power Specifications Autoloader Power Specifications Line voltage All Drive Types 60 Hz system: 90–265 VAC 50 Hz system: 90–265 VAC Maximum power All Drive Types 160W Line frequency All Drive Types 47–63 Hz AC Input current All Drive Types 60 Hz system: 4.0 A (RMS) for 115 VAC 50 Hz system: 2.0 A (RMS) for 230 VAC Autoloader Vibration Specifications Operating Swept Sine Vibration 5–500 Hz, 0.25 G, 0.254 mm (0.01 in.) to smooth crossover, 1 8ve/min, (X, Y, Z) axes Random Vibration 0.
Autoloader Shock Specifications Autoloader Shock Specifications Operating 3 G, 5 ms half-sine, 3 pulses (+/-) per axis, X, Y, Z Non-Operating 20 G, 8 ms half-sine, 3 shocks (+/-) per axis, X, Y, Z Tape Drive Specifications The autoloader is equipped with one of the following drive types: • LTO-2 Drive Specifications • LTO-3 Drive Specifications • LTO-4 Drive Specifications • SDLT 600 Drive Specifications • DLT-V4 Drive Specifications • SDLT 600 Drive Specifications • DLT-S4 Drive Specifications Quantu
LTO-2 Drive Specifications LTO-2 Drive Specifications Description Quantum LTO-2 Read/write transfer rate: maximum sustained (LTO Ultrium 2 media) Noncompressed: 94 GB/hr. Compressed (2:1 typical): 187 GB/hr. Burst transfer rate 160 MB/s Average access time 68 seconds (from BOT) Loading time to BOT (for previously written tape) 75 seconds (maximum) Unloading time from BOT 30 seconds (maximum) Media Capacity 1 Media Type Capacity LTO Ultrium 2 storage capacity Native: 3.
LTO-2 Drive Specifications Characteristic LTO Ultrium 2 Write compatibility LTO Ultrium 2 or LTO Ultrium 1, LTO Ultrium 2 Shelf life > 30 years with < 10% loss in demagnetization @ 20°C 40% RH (noncondensing) Cartridge life 1,000,000 passes (any point on the tape passing the recording head in either direction) LTO Universal Cleaning cartridge 20 uses Quantum SuperLoader 3 User’s Guide 133
LTO-3 Drive Specifications LTO-3 Drive Specifications Description Quantum LTO-3 Read/write transfer rate: maximum sustained (LTO Ultrium 3 media) Noncompressed mode: 68 MB/s Compressed (2:1 typical): 136 MB/s Burst transfer rate 160 MB/s (maximum, native) Average access time 58 seconds (from BOT) Loading time to BOT (for previously written tape) 75 seconds (maximum) Unloading time from BOT 30 seconds (maximum) Interface type Ultra 160 SCSI-3 LVD, or Ultra 320 SCSI-3 LVD, or Fibre Channel, or S
LTO-3 Drive Specifications Characteristic LTO Ultrium 3 Basic description Pre-formatted (servo written) metal particle Tape length 680 m (2230.9 ft.) Cartridge dimensions 10.2 x 10.54 x 2.15 cm (4 x 4.15 x .
LTO-4 Drive Specifications LTO-4 Drive Specifications Description HP LTO-4 Read/write transfer rate: maximum sustained (LTO Ultrium 4 media) Noncompressed mode: 120 MB/s Compressed (2:1 typical): 240 MB/s Burst transfer rate 320 MB/s (maximum, native) Average access time 62 seconds (from BOT) Loading time to BOT (for previously written tape) < 19 seconds Unloading time from BOT < 19 seconds Interface type Ultra 320 SCSI-3 LVD, or SAS Media Capacity 1 Media Type Capacity LTO Ultrium 4 stor
LTO-4 Drive Specifications Characteristic LTO Ultrium 4 Cartridge dimensions 10.2 x 10.54 x 2.15 cm (4 x 4.15 x .
VS160 Drive Specifications VS160 Drive Specifications Description Quantum DLT VS160 Read/write transfer rate: maximum sustained (VS1 media) Noncompressed mode: 28.8 GB/hr Compressed (2:1 typical): 57.
VS160 Drive Specifications Characteristic Quantum DLT VS1 Tape length 557.2 m (1847 ft.) Cartridge dimensions 105.6 x 105.3 x 25.4 mm (4.16 x 4.15 x 1.
DLT-V4 Drive Specifications DLT-V4 Drive Specifications Description Quantum DLT-V4 Read/write transfer rate: maximum sustained (SDLT II media) Noncompressed: 36 GB/hr. Compressed (2:1 typical): 72 GB/hr.
DLT-V4 Drive Specifications Characteristic VS1 Tape length 562.9 m (1,847 ft.) Cartridge dimensions 10.41 x 10.41 x 2.54 cm (4.1 x 4.1 x 1.
SDLT 600 Drive Specifications SDLT 600 Drive Specifications Description Quantum SDLT 600 Read/write transfer rate: maximum sustained (SDLT II media) Noncompressed mode: 129.6 GB/hr Compressed (2:1 typical): 259.
SDLT 600 Drive Specifications Characteristic SDLT II Cartridge dimensions 105.6 x 105.3 x 25.4 mm (4.16 x 4.15 x 1.
DLT-S4 Drive Specifications DLT-S4 Drive Specifications Description Quantum DLT-S4 Read/write transfer rate: maximum sustained (DLTtape S4 media) Noncompressed mode: 216 GB/hr Compressed (2:1 typical): 432 GB/hr Burst transfer rate SCSI - 320 MB/s Fibre Channel - 400 MB/s Average access time 70 seconds (from BOT) Loading time to BOT (for previously written tape) 20 seconds (typical) 40 seconds (unformatted media) Unloading time from BOT 19 seconds (maximum) Interface type Ultra320, or 4 Gb Fib
DLT-S4 Drive Specifications Characteristic DLTtape S4 Tape length 640 m (2,100 ft.) Cartridge dimensions 105.6 x 105.3 x 25.4 mm (4.16 x 4.15 x 1.
Appendix B Drive Error Logs B This chapter provides information about the error logs dealing with the tape drive. The following topics are available: • Tape Drive Error Logs • “SCSI Check Condition Error Logs’ on page 147 • “Bugcheck Error Logs (SDLT 600 only)’ on page 150 • “Event Error Logs (SDLT 600 only)’ on page 152 Tape Drive Error Logs The tape drive generates six types of logs.
Tape Drive Error Logs Table 14 Error Log Display Field Descriptions Field Description Event Log Number A sequence number that indicates the order in which the event was logged. Event Number or Name This field appears in every event log, but varies depending on the event type. This field indicates the type of log. POH/PC The tracking information for how many power-on-hours (POH) the drive has had since it was shipped.
Tape Drive Error Logs Field Description Sense Key The SCSI equivalent of Sense Key as defined by the SCSI standard. ASC/ASCQ The SCSI equivalent of Additional Sense Code (ASC) and Additional Sense Code Qualifier (ASCQ) as defined by the SCSI standard. Table 16 Sense Key Field Definitions Sense Key Definition 0h No Sense. This is an indicator that the drive did not have an error but that the host 1h Recovered Error. The drive had a recoverable error.
Tape Drive Error Logs Sense Key Definition 6h Unit Attention. A condition exists that impacts the drive's functionality. Examples include a SCSI Bus reset, or a transition from Ready to Not Ready. A reset is required because Mode Page setting may change after a reset and the host will need to know that. This sense key is not logged in the drive logs. 7h Data Protected. The media currently in the drive is write-protected. This can be a 8h Blank Check.
Bugcheck Error Logs (SDLT 600 only) ASC/ASCQ Description Suggested Action 14/00 Entity Not Found. A logical block that was written on the tape was not found while trying to read the data. • Problem may be the tape cartridge or the drive. Check drive logs to correlate events that may have led up to this condition. • If the problem continues, contact customer support. 47/00 SCSI Parity Error. SCSI bus • Check SCSI cables, terminators, and all devices attached to the SCSI bus.
Bugcheck Error Logs (SDLT 600 only) Table 18 Bugcheck Log Field Descriptions Field Description Event Number: The Event Number is one of the common first line fields explained in the Event Types sections. Below is a listing of the Bugchecks for each event number. B810 Library Port Communications problems—Library or drive problem. If the problem continues multiple times after you reset the drive, contact customer support. E204 Unexpected Time 2 Interrupt—Drive problem.
Event Error Logs (SDLT 600 only) Event Error Logs (SDLT 600 only) These logs record basic drive events including drive errors, calibration, and history-related actions. There are 14 event error logs, indicated by the Event number filed, and the Event number is located on the first line. All Event Error logs contain the same specialized fields. Table 19 Error Event Logs Field Descriptions Field Description V Number The version of firmware the drive was using when the event was logged.
Event Error Logs (SDLT 600 only) Table 20 Hard Read Error/ Hard Write Error Block Descriptor Long Word Byte 03 1 Media ID 2 Physical Block Number (PBN) 3 Byte 02 Byte 01 Byte 00 Tape Address 4-12 13 Media Type Tape Format Tape Number 14 15 16 Retry Count Logical Blk Num (LBN) Head Wear Hours BRC Head Wear Hours Table 21 Hard Read /Hard Write Error Field Descriptions Field Description Media ID Random number used to identify tapes Physical Block Number (PBN) Physical block location w
Event Error Logs (SDLT 600 only) Field Description Logical Block Number (LBN) A block of data on media that includes all physical block associated with all heads for that single point of media. For example, in the forward direction if there are four heads and 10 tracks, five forward and five backwards, there would be two logical blocks going backwards. Yet these two logical blocks would equate to 10 physical blocks.
Event Error Logs (SDLT 600 only) A501: SDLT Hard Write Error 2 Write Error is an event is which the tape drive detected a condition that the drive was not successfully able to write data to the media.
Event Error Logs (SDLT 600 only) Field Description Retry Count Retry count used when reading Logical Block Number (LBN) A block of data on media that includes all physical block associated with all heads for that single point of media. For example, in the forward direction if there are 4 heads and 10 tracks 5 forward and 5 backwards, there would be two logical blocks going backwards. Yet these two logical blocks would equate to 10 physical blocks.
Event Error Logs (SDLT 600 only) A502: SDLT Loader Communication Error Table 24 Loader Communication Error Block Description Table 25 Loader Communication Error Field Description 2 Long Word Byte 03 Byte 02 Byte 01 1 Loader Communication Status Description Byte 00 Value Loader Communication Status: Status of communication problem Overrun Error 0x10 Parity Error 0x20 Framing Error 0x40 Cause 2 This error could be due to an internal communication error.
Event Error Logs (SDLT 600 only) A503: SDLT Drive Servo Error 2 The Drive Servo Error occurs when the SDLT tape drive experiences Servo errors. There errors will result in Tape Drive Read/Write Errors.
Event Error Logs (SDLT 600 only) Field Description Controller to Drive Interface 0x0A Drive Command Time Out 0x21 Drive Event 0x20 Drive Error Code: Error code from Servo processor Major Error Code Description Possible Action 0000h-001Fh Power on Self Test Error Check Power Initialization Errors Check Power 0020h-003Fh Check Post Flags If Repeating ensure no media loaded No Media and repeat drive replacement 0040h-004Fh Cartridge Insertion Errors Check Cartridge 0050-005F Cartridge Unl
Event Error Logs (SDLT 600 only) Field Description 00F0h-00FFh Miscellaneous Errors Possible Drive Drive Status (on Error) MSW Bits Description 03 15 undefined 02 Drive did not buckle the tape when loading 01 Drive is unloading a tape 00 Drive is loading a tape LSW Bits Description 15 Drive is running a cleaning tape 14 Drive is ejecting a cartridge 13 Drive has No Tape Tension 12 Drive is in the Process of Calibration after loading a tape cartridge 11 Drive is in the Process of Re
Event Error Logs (SDLT 600 only) Field POST Flags Description 00 Drive is in the Process of Initializing (typical after power on or a total drive reset) MSW Bits Description 15 Unused 14 Unused 13 Unused 12 Unused 11 Unused 10 Unused 09 Unused 08 Unused 07 Unused 06 Unused 05 Unused 04 Unused 03 Unused 02 Unused 01 Unused 00 EEROM Bad LSW Bits Description 15 Unused 14 BOT LED bad 13 Unused 12 A to D test failed 11 Unused Quantum SuperLoader 3 User’s Guide
Event Error Logs (SDLT 600 only) Field Description 10 Unused 09 EEROM check sum failed 08 12 volts bad 07 Unused 06 Unused 05 PLL clock test failed 04 EEROM check sum failed 03 Code check sum failed 02 RAM test failed 01 Address Line test failed 00 RAM test failed Cause 2 This error could be due to grave failure to track the optical servo or electrical servo. Suggested Actions 2 Run a Tape Drive Write/Read test with two pieces of media. If test fails, contact customer support.
Event Error Logs (SDLT 600 only) A507/A508: Directory Read Failure/Directory Write Failure 2 These events indicate a possible problem in reading or writing to the tape directly.
Event Error Logs (SDLT 600 only) Table 29 Directory Read/Write Failure Field Descriptions Field Description Called Mode Directory mode called from Save Format New Format Mode Value READ on LOAD 1 WRITE on UNLOAD 2 WRITE from BOT 3 READ BOTH REVERSE 4 READ BOTH FORWARD 5 Tape format before reading directory Format Value Unknown 0x0000 Initial 0x0001 Tape format of the directory.
Event Error Logs (SDLT 600 only) Field Description Flags Directory flags Bits Description 14-31 Filler 13 Calibration On Load success 12 Lram directory stale 11 Tape direction rev 10 Directory stale 09 Retry needed 08 Directory clobbered 07 Non-zero first track 06 Unknown format 05 Event log 04 Format mismatch 03 Directory Write failed 02 LBN 0 found 01 Inhibit directory write 00 Read On Load complete Quantum SuperLoader 3 User’s Guide 165
Event Error Logs (SDLT 600 only) Field Description Read Fail Status Status for Directory Read failures Description Value Unknown 0x0 Retry failed 0x1 No Blocks 0x2 Goofy Blocks 0x3 No Block 0 0x4 Bad ECC 0x5 Directory Cell Recovery 0x6 Directory Cell stale 0x7 Directory Cell fail 0x8 Serpentine 0x9 Verify fail 0xA BOT fail 0xB BOT No Blocks 0xC BOT Bad ECC 0xD Indeterminate Blocks 0xE Could not correct 0xF System Error 0x10 Calibration failed 0x11 Drive Error 0x12
Event Error Logs (SDLT 600 only) Field Description Status Media directory status EEPROM Status Media ID Description Value Directory unknown 0 No directory 1 Partial directory 2 Directory complete 3 Directory stale 4 EEPROM directory status Description Value Directory recovered 1 Initial 0x0001 No LBN 0 10 Media ID mismatch 11 On Tape directory not empty 12 Sync Lock mismatch 13 Directory unreliable 20 Media ID from tape Quantum SuperLoader 3 User’s Guide 167
Event Error Logs (SDLT 600 only) Field Description EOT Status Directory status four Description Value Directory recovered 1 Directory attempt 2 Bad directory cell structure 10 Bad directory cell entry 11 Invalid track 12 Sync Lock mismatch 20 Track zero 21 Directory No Pair 30 Directory Zeroed 31 Directory Bad Revision 32 Directory Bad Media ID 33 Directory RSTO 34 Cause 2 This error could be due to one of the following: • Drive may need to rebuild to directory • Drive is hav
Event Error Logs (SDLT 600 only) • Check for other Write Errors. • If the problem continues, contact customer support.
Appendix C C Regulatory Statements FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Taiwan Statement Taiwan Statement Japan Notice Canadian Notice (Avis Canadien) This Class A digital apparatus complies with Canadian ICES-003.
European Union Notice This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Union Notice Products with the CE Marking comply with both the EMC Directive (89/ 336/EEC) and the Low Voltage Directive (73/23/EEC) and its amendment (93/68/EECD) issued by the Commission of the European Community.
Grounding Methods • Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cable to a grounded workstation or computer chassis.
Disposal of Electrical and Electronic Equipment For further information on Quantum’s Environmental Compliance and Global Citizenship, please consult the following Web site at http://qcare.quantum.com. Disposal of Electrical and Electronic Equipment This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste. Instead, it should be handed over to a designated collection point for the recycling of electrical and electronic equipment.
Glossary A access Read, write, or update information on a storage medium, such as tape. access time The interval between the time a request for data is made by the system and the time the data is available from the drive. allocation The process of assigning particular areas of the media to particular data or instructions. archiving The removal of data from the computer system on to secondary storage media that is safely stored away.
Glossary enclosure. The base plate is standard 5.25 inch (133.35 mm) fullhigh form factor and includes the precision mounting holds used to install Super DLTtape drives into a server or tape library. The TCM acts as the prime base plate for the Super DLTtape system. C bus A communication pathway between components in a computer system. C Celsius. A measurement of temperature where 0 degrees is the freezing and 100 degrees is the boiling point of water.
Glossary device According to SCSI specification, up to eight SCSI devices can be connected to a single SCSI bus. Each SCSI device contains a SCSI ID number that can be set to 0 through 7. device driver A low-level (usually kernel-mode) operating system component that enables a PC to communicate with peripheral devices such as fixed disk drives, CD-ROMs, and tape drives. Each kind of device requires a different driver. Device driver programs are loaded into memory at boot time.
Glossary encoding The protocol by which particular data patterns are changed prior to being written on the tape surface as a pattern of On and Off or 1 and 0 signals. erase The removal of data from a piece of media. error A message that occurs when there is a loss of ability to interpret recorded data. Usually due to magnetic issues or defects in or on the media. Error Correction Code See ECC. Error Detection Code See EDC.
Glossary computer or tape drive. Distinct from software, which is stored in random access memory and can be altered with ease. format A magnetic track pattern that specifies the locations of the tracks and sectors. This information must exist on a tape before it can store any user data. Formatting erases any previously stored data. formatted capacity The amount of room left to store data on a tape after writing the sector headers, boundary definitions, and timing information during a format operation.
Glossary Hierarchical Storage Management (HSM) A method of storing massive amounts of data in tape libraries that allows for easy and rapid recall of the material. Due to the lowering cost of disk drives, HSM has yet to reach its full potential. I HTTP Hypertext Transfer Protocol. A protocol for exchanging files between computers connected to the Internet. Hz Hertz. A unit of frequency measurement that equals 1 cycle per second.
Glossary K L KB Kilobyte. A unit of measure consisting of 1,024 bytes. kHz Kilohertz. A measurement of frequency that equals 1000 Hz. LAN Local Area Network. A computer network covering a relatively small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network (WAN). LCD Liquid Crystal Display. The technology used by portable computer and flat-panel displays.
Glossary circuit board or sealed housing. Component-level repair is not included in this number as this type of repair cannot be performed in the field. media The material or device used to store information in a storage subsystem, such as a tape or disk drive. DLTtape media is a highgrade metal particle (MP) formulation that takes advantage of the latest advances in binder chemistry.
Glossary O overhead Command overhead refers to the processing time required by the controller, host adapter, or drive prior to the execution of a command. Lower command overhead yields higher drive performance. overwrite To write data on top of existing data thus erasing the original data. OEM P Original Equipment Manufacturer. parallel channel architecture Allows DLT tape drives to read/write multiple channels simultaneously providing an industry-leading data transfer rate in the DLT 7000 drive.
Glossary Q QIC Quarter Inch Cartridge. A tape storage subsystem that uses 0.25 inch (6.35 mm) wide media. R RAM Random Access Memory. an integrated circuit memory chip that allows information to be stored and retrieved by a microprocessor or controller. The information can be stored or accessed in any order, and all storage locations are equally accessible.
Glossary self cleaning head Found in all DLT tape drives. Tiny ridges on either side of the DLT drive read/write head continuously wipe the tape clean as it passes over the head. This is why there is no periodic cleaning prescribed for DLT tape drives. server A powerful computer system with a large hard disk drive that serves the information access and communication needs of multiple users.
Glossary supply reel The reel of tape contained within the DLTtape cartridge. DLTtape IV, for example, contains 1,800 feet (548.64 m) of tape. surface The side of the tape that is coated with the magnetic material for recording data. sustained transfer rate The data transfer rate of a tape drive in native mode. for example, the DLT 7000 has a sustained transfer rate of 5 MB in native mode, and up to 10 MB at 2:1 compression. system manufacturers Makers of computer systems and tape library systems.
Glossary transfer rate The rate at which the drive sends and receives data from the controller. Usually measured in megabytes per second. A DLT 7000 drive, for example, has a native transfer rate of 5 MB/s. U unformatted capacity The total number of usable bytes on the media, including the space that will be required later to record location, boundary definitions, and timing information. See also formatted capacity. V volume The quantity of information written on a piece of media.
Index autoloader logs 107 A A500 Hard Read Error 152 Client Authorization Control 58 Client Overlap Control 59 A501 SDLT Hard Write Error 155 B A502 SDLT Loader Communication Error 157 back panel compression 46 overview 17 A503 SDLT Drive Servo Error 158 A507/A508 Directory Read Failure/ Directory Write Failure 163 bar code reader 26 Bugcheck Error logs 150 Auto Clean On-board Remote Management 54 autoloader environmental specifications 129 Configuration Page system operations 50 contact Quantum
Index On-board Remote Management 62, 63, 87 Fibre Channel performing 85 firmware version POST 82 tests 84 loop configuration 3, 5 viewing, front panel 42 controls 16 default passwords 67 diagnostic tests 86 ejecting element status 43 single cartridge 33 entering passwords 29 electrostatic discharge (ESD) 172 Ethernet 72 error or history logs Ethernet information 45 ESD 172 Ethernet setting, front panel 72 European Union Notice 172 Event Error logs A500 Hard Read Error 152 A501 SDLT Hard Write
Index On-board Remote Management 52 L Library Operations Page choosing 10 criteria 10 logout time display 49 moving single cartridge 33 On-board Remote Management 64 location system time 55 Updates Page 61 operators panel entering passwords 29 function keys 27 N functionality 27 overview network options On-board Remote Management 47 On-board Remote Management 56 front panel 30 logs SuperLoader 3 DLT-S4 5 SuperLoader 3 DLT-V4 4 autoloader 107 Bugcheck Error logs 150 error or history, viewing 6
Index 57 R On-board Remote Management 49 setting, front panel 78 rackmounting 93 Random mode On-board Remote Management 52 setting, front panel 76 regulatory Canadian Notice (Avis Canadien) 171 European Union Notice 172 FCC Statement 170 grounding methods 173 Japan Notice 171 Taiwan Statement 171 requirements UL 11 viewing 41 Seq Cycle mode Subnet Mask setting, front panel 76 setting, front panel 73 Sequential Cycle mode On-board Remote Management 53 Sequential mode On-board Remote Management 52
Index time server setting, front panel 74 troubleshooting autoloader 106 Hard Log 108 POST 82 U UL requirements 11 Updates Page On-board Remote Management 61 V viewing element status, front panel 43 Ethernet information, front panel 45 firmware version 42 tape drive status, front panel 44 tape drive version, front panel 44 W warranty (see also www.quantum.
