User’s Guide Quantum Scalar i40 and Scalar i80 6-66545-06 Rev A
Scalar i40 and Scalar i80 User’s Guide, 6-66545-06 Rev A, June 2011, Product of U.S.A. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2011 by Quantum Corporation. All rights reserved.
Contents Preface xxi Worldwide End-User Product Warranty . . . . . . . . . . . . . . . xxviii Chapter 1 Description 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Library Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Robotic System and Barcode Scanner . . . . . . . . . . . . . . . . . . . . 3 Magazines .
Contents Chapter 2 Unpacking the Library 17 Chapter 3 Understanding the User Interface 21 Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Operator Panel Layout and Functions . . . . . . . . . . . . . . . . . . . 22 Navigating and Editing on the Operator Panel . . . . . . . . . . . . 27 Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Tips . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Working With Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Automatically Creating Partitions . . . . . . . . . . . . . . . . . . . . . . 53 Manually Creating Partitions. . . . . . . . . . . . . . . . . . . . . . . . . . 54 Modifying Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Deleting Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Viewing the Current Partitions . . . . . . . . . . . . . . . . .
Contents Configuring Secure LDAP on the Library . . . . . . . . . . . . . . . . 90 Configuring LDAP on the Library . . . . . . . . . . . . . . . . . . . . . . 90 Testing LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Configuring Kerberos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Generating the Kerberos Service Keytab File . . . . . . . . . . . . . . 96 Setting the Session Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Configuring the Drive Resource Utilization Report . . . . . . . . 119 Configuring the Media Integrity Analysis Report. . . . . . . . . . 121 Using Advanced Reporting Templates. . . . . . . . . . . . . . . . . . 123 Loading and Reloading Advanced Reporting Data . . . . . . . . 124 Deleting Advanced Reporting Data . . . . . . . . . . . . . . . . . . . . 125 Saving and E-mailing Advanced Reporting Data Files . . . . . . 125 Working with the Media Security Log . . . . . . . . . . . . . . . . . . . . .
Contents Moving Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Exporting Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Loading Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Unloading Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Valid Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . .
Contents Importing Encryption Certificates . . . . . . . . . . . . . . . . . . . . . 198 Exporting Data Encryption Keys . . . . . . . . . . . . . . . . . . . . . . 199 Importing Data Encryption Keys . . . . . . . . . . . . . . . . . . . . . . 201 Accessing the SKM Server Logs . . . . . . . . . . . . . . . . . . . . . . . 202 Using the SKM Encryption Key Import Warning Log . . . . . . . 202 Chapter 8 Getting Information About the Library 205 Viewing Library Information . . . . . . . . . . . . . . . . .
Contents Chapter 9 Installing, Removing, and Replacing Components 225 Taking ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Connecting Library Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Installing the Rack Mount Kit (Rail Kit) . . . . . . . . . . . . . . . . . . . . . . . 229 Supported Rack Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Adding or Replacing a Redundant Power Supply on the Scalar i80 278 Removing and Replacing the System Control Board . . . . . . . . . . . . . 279 Replacing the System Control Board . . . . . . . . . . . . . . . . . . . 279 Installing Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Restoring the Library Configuration . . . . . . . . . . . . . . . . . . . 283 Manually Reconfiguring the Library . . . . . . . . . . . . . . . . . . . 284 Removing and Replacing a Tape Drive. . .
Contents Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 System Control Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 322 Tape Drive/Sled LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Power Supply LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Running the Installation and Verification Test (IVT). . . . . . . . . . . . . .
Contents Supported Internet Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents xiv Quantum Scalar i40 and Scalar i80 User’s Guide
Figures Figure 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Figure 2 Scalar i40 Internal Layout and Magazine Slot Location Coordinates6 Figure 3 Scalar i80 Internal Layout and Magazine Slot Location Coordinates7 Figure 4 Scalar i40 Back Panel Components . . . . . . . . . . . . . . . . . . 10 Figure 5 Scalar i80 Back Panel Components . . . . . . . . . . . . . . . . . . 11 Figure 6 Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tables xvi Figure 17 Tools - Drive Operations Screen for CPF . . . . . . . . . . . . . 116 Figure 18 Force CPF Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Figure 19 Template and Report Data Functions . . . . . . . . . . . . . . . 123 Figure 20 Report Data Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Figure 21 Saving and E-mailing the Report Data . . . . . . . . . . . . . . 126 Figure 22 Shutdown in Progress Message . . . . . . . . . . . . . . .
Tables Figure 44 Assembling the Left and Right Rack Mount Shelves . . . . 234 Figure 45 Rail Adapter Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Figure 46 Assembling the Left-Hand Rack Mount Shelf . . . . . . . . . 236 Figure 47 Installing the Rack Mount Shelves . . . . . . . . . . . . . . . . . 238 Figure 48 Tightening the Rack Mount Shelves . . . . . . . . . . . . . . . . 239 Figure 49 Location for Installing the Clip Nut or Cage Nut . . . . . . .
Tables xviii Figure 72 Installing a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Figure 73 Restraining the Y-tray . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Figure 74 Scalar i40 Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Figure 75 Scalar i80 Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 Figure 76 Tools - Update Library Firmware Screen . . . . . . . . . . . . . 301 Figure 77 Front Panel LEDs . . . . . . . . .
Tables Table 1 Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Table 2 Operator Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . 24 Table 3 Web Client Screen Elements . . . . . . . . . . . . . . . . . . . . . . . 31 Table 4 Scalar i80 I/E Slot Configuration . . . . . . . . . . . . . . . . . . . . 64 Table 5 Fibre Channel Tape Drive Configurable Settings . . . . . . . . 66 Table 6 Encryption Methods . . . . . . . . . . . . . . . . . . . . . . .
Tables xx Quantum Scalar i40 and Scalar i80 User’s Guide
Preface This manual introduces the Quantum Scalar® i40 and Scalar i80 and discusses: • System operations • Configuration • Web and operator panel interface • Installation and replacement • Basic troubleshooting Audience This manual is written for Scalar i40 and Scalar i80 operators, system administrators, and field service engineers. Document Organization Following is a brief description of chapter contents.
Preface • Chapter 4, Configuring the Library provides instruction and description for all the configurable features of the library. • Chapter 5, Advanced Reporting describes the features available with the Advanced Reporting license. • Chapter 6, Performing Library Operations explains how to run the library from the operator panel and Web client. • Chapter 7, Encryption Key Management describes the features available with the Encryption Key Management (EKM) license.
Preface Notational Conventions This manual uses the following conventions: Convention Example File and directory names, menu commands, button names, and window names are shown in bold font. /data/upload Menu names separated by arrows indicate a sequence of menus to be navigated. Utilities > Firmware The following formats indicate important information: Note: Note emphasizes important information related to the main topic. Caution: Caution indicates potential hazards to equipment or data.
Preface WARNING: Before operating this product, read all instructions and warnings in this document and in the System, Safety, and Regulatory Information Guide.
Preface Related Documents The following Quantum documents are also available for Scalar i40 and Scalar i80 systems: Document No.
Preface SCSI-2 Specification The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Contacts Quantum company contacts are listed below.
Preface Getting More Information or Help StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and at lower cost.
Preface • Quantum Vision – Quantum Vision software enables simplified monitoring and reporting of Quantum DXi disk-based systems and Scalar tape libraries. Especially powerful for customers with multiple disk systems or a combination of Quantum disk and tape libraries working together, Vision puts you in control to make better decisions that will prevent issues, manage resources efficiently, and improve uptime.
Chapter 1 Description This chapter covers the layout and basic functionality of the library, including: • Overview • Library Components • Standard Features • Licensable Features Overview The Scalar i40 and i80 tape libraries automate the retrieval, storage, and management of tape cartridges. Tape cartridges are stored in the library and mounted and dismounted from tape drives using firmware running on the library or software running on the host systems.
Chapter 1: Description Library Components Library Components Front Panel Figure 1 illustrates the features of the operator panel. The picture shows the Scalar i40, but the features are the same on the Scalar i80. These features are described in Table 1.
Chapter 1: Description Library Components Feature Description Four navigation/selection buttons These buttons, in combination with the operator panel display, are used to scroll through screens and select options or commands. The functionality of these buttons changes depending on the currently displayed operator panel screen. Ticket indicator LED Indicates whether a diagnostic ticket exists on the library. See Front Panel LEDs on page 321 and About Diagnostic Tickets on page 312 for more information.
Chapter 1: Description Library Components Tape cartridges cannot have duplicate barcode labels. This barcode identifies the cartridge. The library stores the physical location of the tape cartridge in an inventory database. All library or host requests typically reference the location of the tape cartridges based on this barcode number. Barcode labels are mandatory and must adhere to specific standards. For more information on barcodes, see Chapter 12, Working With Cartridges and Barcodes.
Chapter 1: Description Library Components Magazine Slot Location Coordinates Each slot in the installed magazine is numbered with location coordinates. The library location coordinate contains three digits as follows: [Magazine],[Column],[Slot]. Figure 2 and Figure 3 show the magazines and list all of the location coordinates. • Magazine — Library magazine level is represented by the first digit of a library coordinate. In a Scalar i40, there is only one level of magazine. The coordinate is always zero.
Chapter 1: Description Library Components Figure 2 Scalar i40 Internal Layout and Magazine Slot Location Coordinates Tape Drives Robot on Y-tray Right magazine Left magazine Left Magazine 6 Right Magazine 0,1,1 0,2,1 0,3,1 0,4,1 0,5,1 0,6,1 0,7,1 0,8,1 0,1,2 0,2,2 0,3,2 0,4,2 0,5,2 0,6,2 0,7,2 0,8,2 0,1,3 0,2,3 0,3,3 0,4,3 0,5,3 0,6,3 0,7,3 0,8,3 0,1,4 0,2,4 0,3,4 0,4,4 0,5,4 0,6,4 0,7,4 0,8,4 0,1,5 0,2,5 0,3,5 0,4,5 0,5,5 0,6,5 0,7,5 0,8,5 Quantum Scalar i40
Chapter 1: Description Library Components Figure 3 Scalar i80 Internal Layout and Magazine Slot Location Coordinates Robot on Y-tray Top right magazine Bottom right magazine Top left magazine Bottom left magazine Top Left Magazine Top Right Magazine 1,1,1 1,2,1 1,3,1 1,4,1 1,5,1 1,6,1 1,7,1 1,8,1 1,1,2 1,2,2 1,3,2 1,4,2 1,5,2 1,6,2 1,7,2 1,8,2 1,1,3 1,2,3 1,3,3 1,4,3 1,5,3 1,6,3 1,7,3 1,8,3 1,1,4 1,2,4 1,3,4 1,4,4 1,5,4 1,6,4 1,7,4 1,8,4 1,1,5 1,2,5 1,3,5 1,4,5 1,
Chapter 1: Description Library Components Power Supply The Scalar i40 and Scalar i80 libraries support single power configurations consisting of a single AC line input and single DC power supply. The Scalar i80 library supports a redundant power configuration consisting of a dual AC line input and dual DC power supplies.
Chapter 1: Description Library Components The SCB contains one LED, in addition to two LEDs on each Ethernet port (for a total of 5 LEDs). For more information, see System Control Board LEDs on page 322. For information on removing and replacing the SCB, see Removing and Replacing the System Control Board on page 279. Tape Drives Every library configuration must contain at least one tape drive.
Chapter 1: Description Library Components Figure 4 Scalar i40 Back Panel Components Full-height tape drives Tape drive cable Power supply cord Unavailable FC port Ethernet cable in LEFT SCB port Service port – do not use Half-height tape drives Power supply cord Tape drive cables 10 Ethernet cable in LEFT SCB port Service port – do not use Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 1: Description Library Components Figure 5 Scalar i80 Back Panel Components Full-height tape drives Tape drive filler plate Power supply cord Power supply filler plate Tape drive cables Unavailable FC port Ethernet Service port – cable in LEFT do not use SCB port Half-height tape drives Power supply cord Power supply filler plate Tape drive cables Quantum Scalar i40 and Scalar i80 User’s Guide Ethernet Service port – cable in LEFT do not use SCB port 11
Chapter 1: Description Standard Features Standard Features This section describes several features of Scalar i40 and Scalar i80 libraries. User Interface The operator panel is located on the front of the library and allows you to work locally on the library via the user interface. The Web client allows you to view and perform library functions from remote sites and is accessible through a browser. The operator panel and Web client each contain a different user interface and functionality.
Chapter 1: Description Licensable Features Support for WORM Scalar i40 and Scalar i80 tape libraries support WORM (write once, read many) technology. WORM allows non-rewriteable and non-erasable data to be written and provides extra data security by prohibiting accidental data erasure. The WORM feature is supported whenever you use WORM cartridges.
Chapter 1: Description Licensable Features Advanced Reporting The Advanced Reporting license applies to your entire library, regardless of library size. This means you only need to purchase the license once. If you increase the size of your library, your existing license applies to your new library configuration.
Chapter 1: Description Licensable Features Encryption Key Management The Encryption Key Management (EKM) license enables tape drive transparent encryption using library-managed encryption. The EKM license applies to the entire library, regardless of how many slots are licensed. If you increase the number of slots in your library, your existing license applies to your new library configuration. For more information about EKM, see Chapter 7, Encryption Key Management.
Chapter 1: Description Licensable Features 16 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 2 Unpacking the Library Choose a location in which to install the library that is as free from dust as possible. Dust can damage or degrade performance of library components and media. Refer to the following sections of this manual for important information that you need when installing and setting up your library: • Environmental Specifications on page 343 • Taking ESD Precautions on page 226 Note: Unpack the library as close to the installation location as possible.
Chapter 2: Unpacking the Library Figure 6 Packaging Accessory kit Rail kit Kit tray Media labels Top foam Bottom foam Shipping carton Bottom tray (Scalar i80 only) Scalar i40 Pallet (Scalar i80 only) Scalar i80 3 Remove the top foam. 4 Scalar i80 only: Remove the shipping carton by lifting it straight up out of the bottom tray. 5 With the help of a second person, lift the library chassis out of the shipping carton and place it on a table approximately waist high.
Chapter 2: Unpacking the Library WARNING: Two people are required to safely lift the library out of its packaging or into a rack. Caution: Lift the library chassis at the sides. Avoid putting the weight of the library chassis on the front bezel. 6 Remove the anti-static wrapping from the library. Keep the antistatic wrapping intact so that you can use it later if needed. 7 Save the packing box, packaging material, and anti-static wrapping in case you need to move or ship the library in the future.
Chapter 2: Unpacking the Library Figure 7 Removing the Robot Restraint c Remove the orange shipping restraint tab and discard. You will not need to use it again. Note: TheY-tray may stay at the top of the library, or it may move downward toward the floor of the library. If it moves downward, you will hear the gears turning as it moves. This is normal.
Chapter 3 Understanding the User Interface The user interface for the Scalar i40 and Scalar i80 libraries is available in two formats: the operator panel and the Web client. Operations on the library can be performed locally on the operator panel or remotely on your computer using the Web client. Both the operator panel and the Web client are required to operate the library. Some functionality is only available through the Web client, and some functionality is only available through the operator panel.
Chapter 3: Understanding the User Interface Operator Panel The operator panel home screen refreshes every 5 seconds to provide up-to-date information about library performance. Operator Panel Layout and Functions You can choose your desired operator panel home screen that displays on the local user interface—the default home screen or the alternate home screen that allows easy I/E unlock access. Figure 8 and Figure 9 depict these screen options; Table 2 describes the operator panel functions.
Chapter 3: Understanding the User Interface Operator Panel Figure 9 Operator Panel User Interface - Alternate Home Screen Scalar i40 Number of occupied I /E slots Number of configured I /E slots Unlock I/E Station Scalar i80 Number of occupied I /E slots Number of configured I/E slots Unlock bottom I/E Station Quantum Scalar i40 and Scalar i80 User’s Guide Unlock top I/E Station 23
Chapter 3: Understanding the User Interface Operator Panel Table 2 Operator Panel Functions Operator Panel Element Description Title bar The title bar is present on every screen, and contains three fields: name, status, and health status. Name The name field displays a description of the current view. It changes depending on the menu selection. • On the home screen, the field displays the library type (Scalar i40 or Scalar i80).
Chapter 3: Understanding the User Interface Operator Panel Operator Panel Element Status Description The status field displays the current state or operation being performed by the robot. If the robot is not idle, the status will blink. status can be any of the following: • Initializing — The is currently in the process of initializing. • Autoleveling — The robotics hardware is being autoleveled. • Homing — The robot is performing a home operation. • Teaching — The robot is performing a teach operation.
Chapter 3: Understanding the User Interface Operator Panel Operator Panel Element Health status Description The health status field displays an icon representing the health of the library. Heart — Library is in good health (no open or unopened diagnostic tickets are present). Triangle — Library health is degraded (library contains open or unopened low- or high-priority diagnostic tickets). Exclamation point — Immediate attention is required (library contains open or unopened urgent diagnostic tickets).
Chapter 3: Understanding the User Interface Operator Panel Navigating and Editing on the Operator Panel You use the four navigation/selection buttons exclusively to move through the menus and commands on the operator panel. From the default home screen, the menu bar lists the four main menu headings. From the alternate home screen, you can select Menu to return to the default home screen to access the four main menu headings.
Chapter 3: Understanding the User Interface Web Client Figure 10 Using the Buttons to Set the Date and Time Web Client The Web client interface is accessible from supported Web browsers (see Supported Internet Browsers on page 347). To access the library from a remote location, the library must be connected to your network via an Ethernet connection. Simply enter the library’s IP address in your Internet browser bar to access the Web client.
Chapter 3: Understanding the User Interface Web Client • Optimum screen resolution for viewing using a Windows operating system is 96 DPI. If your resolution is set higher, certain screen messages may not display as intended. To change screen resolution, show the desktop, right click to display the Properties window, and click Settings > Advanced. • Log out of the library before closing the Internet browser window when you are using the Web client. If you do not log out, the session will remain open.
Chapter 3: Understanding the User Interface Web Client Figure 11 Web Client User Interface - Home Page “Library is not ready” message area Home Online Logout help Header Menu bar Active display View diagnostic tickets 30 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 3: Understanding the User Interface Web Client Table 3 Web Client Screen Elements Web Client Element Header Description The header is present on all pages and contains the library type (Scalar i40 or Scalar i80) and three buttons: Home — Brings you to the home page. Help — Displays the online help. Logout — Logs out of the current session. A message in the header alerts you when the robot is not ready to perform library functions.
Chapter 3: Understanding the User Interface Web Client It provides tabular data on the capacity of the library’s partitions, slots, and tape drives. It also displays whether partitions are online or offline (in the Storage Slots section). The current user’s login privileges determine which partitions are displayed (see Privilege Levels on page 81).
Chapter 3: Understanding the User Interface Menu Trees Menu Trees The following menus organize operations and commands into logical groupings: • The Setup menu consists of commands that users with administrator privileges can use to set up and configure various aspects of the library, including partitions, I/E station slots, cleaning slots, control paths, network settings, drive settings, users, notifications, date and time, licenses, library registration, and email.
Chapter 3: Understanding the User Interface Menu Trees Figure 12 Operator Panel Menus Operator Panel Main Menu Bar Setup Network Configuration Actions I/E Tools IVT Date & Time Unlock I/E Station Diagnostics License Installation Import Tape Robotics Test Dedicated Slots Reports Diagnostic Tickets Library Tape Drives Import Cleaning Tape Tape Drive Test Media Cleaning Export Tape Magazine Test Close ALL I/E Export Cleaning Tape Tape Drives (FC) Configure Partitions View Current Partitio
Chapter 3: Understanding the User Interface Menu Trees Figure 13 Web Client Menus Web Client Main Menu Bar Setup Setup Wizard Operations Media Tools Reports All Diagnostic Tickets System Information Partitions Move Capture Snapshot Library Configuration Cleaning Slots Import Save/Restore Configuration Network Settings I/E Station Slots Export E-mail Configuration Record Logged In Users Save Configuration Record All Slots Drive Settings Cleaning Media Control Path Import Drive Opera
Chapter 3: Understanding the User Interface Menu Trees 36 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 4 Configuring the Library A Setup Wizard is available to assist you with the initial configuration of the library. The Setup Wizard, however, contains only a subset of configuration tasks. The operator panel and Web client menus provide access to all configuration options that are included in the Setup Wizard and many that are not. This chapter covers the Setup Wizard and all of the other configuration options.
Chapter 4: Configuring the Library This chapter covers: • Using the Setup Wizard • Configuring Network Settings • Configuring SNMP Settings • Setting the Date, Time, and Time Zone • Working With Partitions • Configuring Cleaning Slots • Configuring I/E Station Slots • Configuring Tape Drive Parameters • Configuring Control Paths • Adding or Upgrading Licensable Features • Working With E-mail Notifications • Configuring the Library E-Mail Account • Setting Customer Contact Information • Configuring the Serv
Chapter 4: Configuring the Library Using the Setup Wizard Using the Setup Wizard When you first power on the library, the operator panel displays the Setup Wizard, which walks you through the initial configuration of the library’s basic operational settings. The Setup Wizard on the operator panel displays when you first install your library. It displays only once, with the following exceptions: it will also display after SCB replacement, resetting factory defaults, or downgrading library firmware.
Chapter 4: Configuring the Library Default Configuration Default Configuration The library comes with a default configuration, which you can modify at any time. The default configuration is as follows: Feature Default Configuration Library host name library Network settings IPv4, DHCP enabled IPv6 disabled Number of partitions Equal to the number of unique tape drives — based on interface type (Fibre Channel or SAS) and drive generation (LTO-4, LTO-5) — not currently assigned to a partition.
Chapter 4: Configuring the Library Configuring Network Settings Note: Changing the network settings may interrupt the library connection and library communication. Your current browser session may become invalid. If this happens, you must close your browser and then restart it to reconnect to the library with your new configuration settings. Note: Make sure that the library is connected to the network before modifying network settings.
Chapter 4: Configuring the Library Configuring Network Settings DHCP DHCP is enabled by default. When DHCP is enabled, the library obtains an IP address automatically. If DHCP is disabled, you must manually enter an IP address, default gateway, and subnet mask/net prefix. You can enable/disable DHCP from the operator panel or Web client. Operator Panel Select Setup > Network Configuration. Web Client Select Setup > Network Management > Network.
Chapter 4: Configuring the Library Configuring Network Settings IPv6 addresses must be entered in the proper notation. IPv6 address can be entered in the most common notation, as eight groups of four hexadecimal digits. 2001:0ff8:55cc:033b:1319:8a2e:01de:1374 is an example of a valid IPv6 address. Also, if one or more of the four-digit groups contains 0000, you can omit the zeros and replace them with two colons (::), as long as there is only one double colon used in an address.
Chapter 4: Configuring the Library Configuring SNMP Settings Operator Panel 1 Select Setup > Network Configuration. 2 Modify the fields using the method described in Navigating and Editing on the Operator Panel on page 27. Web Client Select Setup > Network Management > Network. Configuring SNMP Settings Simple Network Management Protocol (SNMP) is a light-weight protocol designed for remote management and monitoring of infrastructure devices.
Chapter 4: Configuring the Library Configuring SNMP Settings When registering external management applications to receive SNMP traps, you can set the following parameters: • Transport — The transport protocol. This should be the same as the transport protocol configured on the SNMP trap receiver. Select one of the following: • UDP — User Datagram Protocol for IPv4. • UDP6 — User Datagram Protocol for IPv6. • TCP — Transmission Control Protocol for IPv4. • TCP6 — Transmission Control Protocol for IPv6.
Chapter 4: Configuring the Library Configuring SNMP Settings Enabling SNMP Versions The library supports SNMP v1, v2c, and v3. You can enable or disable support for SNMP v1 and v2c. They are enabled by default. The recommended practice is to disable SNMP v1 and SNMP v2c in highly secure environments. SNMP v3 is always enabled and cannot be disabled. The authentication algorithm is set to MD5, and the encryption is disabled system-wide.
Chapter 4: Configuring the Library Configuring SNMP Settings Web Client 1 Select Setup > Network Management > SNMP. 2 Select the SNMP Authentication Traps check box (under New Settings) to enable SNMP authentication traps. Clear the SNMP Authentication Traps check box to disable SNMP authentication traps. Modifying the SNMP Community String Administrators can modify the SNMP community string.
Chapter 4: Configuring the Library Setting the Date, Time, and Time Zone For more information about the library MIB, see the Scalar i40 and Scalar i80 Basic SNMP Reference Guide (6-66773-xx) or contact Quantum Support. For information on integrating MIBs with an SNMP management application, contact your network management application vendor. Web Client 1 Select Tools > Download SNMP MIB. 2 Save the file to a known location.
Chapter 4: Configuring the Library Setting the Date, Time, and Time Zone Setting the Date and Time Manually Date and time settings are used to log the date and time events take place and to set the time for automatic backup and restore functions. At a minimum, you should set the library’s date and time as part of the initial library configuration. The time is set to a 24 hour clock. For example, four o’clock in the afternoon is entered as 16:00. Operator Panel 1 Select Setup > Date & Time.
Chapter 4: Configuring the Library Setting the Date, Time, and Time Zone Details on NTP settings include: • At least one NTP server must be configured and available. • NTP is enabled on the Date & Time screen. When NTP is enabled, you cannot manually configure date and time. For more information on setting date and time manually, see Setting the Date and Time Manually on page 49. • You can enter an IP address (or host name, if DNS is configured) for the NTP servers.
Chapter 4: Configuring the Library Working With Partitions Web Client 1 Select Setup > Date & Time. 2 Refer to the library Web client online help for detailed instructions. To view the help, click the Help icon in the upper right corner of the screen. Setting Daylight Saving Time If you selected your time zone from the drop-down list (see Setting the Time Zone on page 50), the library automatically adjusts for daylight saving time. There is no need to manually reset the clock for time changes.
Chapter 4: Configuring the Library Working With Partitions There are two ways to create partitions: • Automatically — Library resources are assigned proportionately among the partitions. Tape drives are grouped according to their interface type (Fibre Channel or SAS) and media generation (LTO-4, LTO-5). When you automatically create partitions, you add to the number of existing partitions. You can create partitions automatically on either the operator panel or the Web client.
Chapter 4: Configuring the Library Working With Partitions • Import/export (I/E) station slots are shared between all partitions. Partitions take temporary ownership of I/E station slots performing certain operations, such as importing and exporting cartridges. Automatically Creating Partitions Automatic partitioning assigns available library resources proportionately among the partitions, grouping tape drives according to their interface type (Fibre Channel or SAS) and media generation (LTO-4, LTO-5).
Chapter 4: Configuring the Library Working With Partitions Operator Panel 1 Select Setup > Configure Partitions > Auto-Create Partitions. 2 Use the Up and Down buttons to select the number of partitions you want to create. (If the Up and Down buttons are not available, you do not have available resources. Modify or delete partitions to create resources.) 3 Press Apply. 4 Save the library configuration (see Saving the Library Configuration on page 107). Web Client 1 Select Setup > Partitions.
Chapter 4: Configuring the Library Working With Partitions When the library creates partitions, it assigns the first tape drive in the partition as the control path. You can change the control paths at any time. See Configuring Control Paths on page 67 more information. Before creating partitions, verify that all tape drives are unloaded and that all cartridges are in their appropriate storage slots. For information on unloading tape drives, see Unloading Tape Drives on page 161.
Chapter 4: Configuring the Library Working With Partitions • Extended — Five to 15 characters total, including a barcode number and optional media ID. All characters are reported to the host, regardless of having a media ID or not. If a media ID is included, the label must have a five to 13 character barcode followed by a media ID; for example, “XXXXXL2” or “XXXXXXXXXXXXXL2”. If a media ID is not included, the label must have a five to 15 character barcode; for example, “XXXXX” or “XXXXXXXXXXXXXXX”.
Chapter 4: Configuring the Library Working With Partitions The tape drive set as the control path for a particular partition cannot be deleted from that partition. The check box associated with the control path is grayed out. For more information on setting the control path, see Configuring Control Paths on page 67. Before modifying partitions, verify that all tape drives are unloaded and that all cartridges are in their appropriate storage slot location.
Chapter 4: Configuring the Library Working With Partitions Deleting a partition does not delete users assigned to that partition. However, if these users are not assigned to other partitions, they will not be able to perform any library operations. For information on how to assign a user to another partition, see Changing Access to Partitions on page 59. Note: You may need to modify settings in your host application as a result of deleting a partition. See your host application documentation.
Chapter 4: Configuring the Library Working With Partitions Operator Panel 1 Select Reports > Partitions (alternatively, select Setup > Configure Partitions > View Current Partitions). 2 If more than one partition is configured on the library, select a partition and press Select. Web Client You can view partition information in several places: • Library home page (see Web Client Home Page on page 31) • Library configuration report (see Viewing the Library Configuration Report on page 210).
Chapter 4: Configuring the Library Working With Partitions Changing the partition mode changes whether or not the specified partition is online or offline to the host application. Changing a partition mode using the library interface may affect your host application. See your host application documentation for more information. Note: The library automatically turns partitions offline when performing certain operations, and turns them back online again when the operation successfully completes.
Chapter 4: Configuring the Library Configuring Cleaning Slots Web Client 1 Select Operations > Partitions > Change Mode. In the partition table under Mode, the Current column indicates the current mode of the partition. The New column contains an Online/Offline button. The button toggles between modes. Note: If a partition is in use, the Online/Offline button is grayed out. 2 In the partition table, identify the partition that requires a mode change.
Chapter 4: Configuring the Library Configuring Cleaning Slots Cleaning slots do not need to be configured if you clean tape drives manually. For more information about manual tape drive cleaning, see Manually Cleaning Tape Drives on page 169. In addition, you do not need to configure cleaning slots if you use host-based cleaning. Cleaning slots are not visible to the host application.
Chapter 4: Configuring the Library Configuring I/E Station Slots Web Client 1 Select Setup > Cleaning Slots. 2 Under the New Settings column, select the number of cleaning slots to configure. 3 Click Apply. 4 Save the library configuration (see Saving the Library Configuration on page 107). Configuring I/E Station Slots I/E station slots are used to import and export tape cartridges into and out of the library without disrupting normal library operations.
Chapter 4: Configuring the Library Configuring I/E Station Slots On the Scalar i40, you can configure 0, 5, or 20 I/E station slots. Configured I/E station slots are located in the right magazine—for 5, the right front 5 are configured. On the Scalar i80, you can configure 0, 5, 10, 20, 25, or 40 I/E station slots. The table below lists slots that will be configured based on setting selected.
Chapter 4: Configuring the Library Configuring Tape Drive Parameters Operator Panel 1 Select Setup > Dedicated Slots > I/E. 2 Press Modify. 3 Use the Up and Down buttons to select a value. 4 Press Apply. 5 Press Exit. 6 Save the library configuration (see Saving the Library Configuration on page 107). Web Client 1 Select Setup > I/E Station Slots. The I/E Station Configuration screen displays. The Current Settings column lists the number of I/E station slots that are currently configured.
Chapter 4: Configuring the Library Configuring Tape Drive Parameters Note: If the affected partition is online, it will be taken offline before the parameters are set, and brought back online after they are set. Table 5 Fibre Channel Tape Drive Configurable Settings Setting Description Loop ID A unique loop ID is selected by default for all FC tape drives installed in the library. For example, the tape drive installed in the top drive bay is assigned a default loop ID of 61.
Chapter 4: Configuring the Library Configuring Control Paths Operator Panel 1 Select Setup > Tape Drives (FC). 2 If more than one Fibre Channel tape drive is installed, use the Up and Down buttons to select a tape drive and press Select. 3 Use the Up and Down buttons to select the item to configure (Speed, Topology, or Loop ID) and press Modify. 4 Use the Up and Down buttons to scroll through the list of options until you reach the one you want, then press Apply. 5 Continue to modify as above.
Chapter 4: Configuring the Library Configuring Control Paths Only one tape drive can be selected as the control path per partition. In the event that the tape drive control path connection to the host application fails, you can manually select a different control path tape drive for the partition. Note: You might need to modify settings in your host application as a result of modifying the control path. See your host application documentation for more information.
Chapter 4: Configuring the Library Adding or Upgrading Licensable Features Adding or Upgrading Licensable Features You can increase the functionality of your library by purchasing licenses for the following upgrades: • Capacity on Demand (COD) • Advanced Reporting - includes custom reports and logs and Control Path Failover (CPF) functionality. • Encryption Key Management (EKM) For more information about these features, see Licensable Features on page 13.
Chapter 4: Configuring the Library Adding or Upgrading Licensable Features If you replace the SCB: The SCB contains information about your library configuration. If you replace your SCB, you must reinstall your license key(s) onto the library. You may be able to reinstall them yourself if you have saved the license keys or can retrieve them from the Web sites listed above.
Chapter 4: Configuring the Library Adding or Upgrading Licensable Features 3 On your library, locate the serial number. You will need the serial number to retrieve your license key from the Web site. To locate the serial number: • On the operator panel, select Reports > About Library. • On the Web client, select Reports > About > Scalar i40/i80. 4 Access the License Key Management Web site: http:// www.quantum.com/licensekeys. 5 Enter the information requested on the screen to obtain your license key.
Chapter 4: Configuring the Library Working With E-mail Notifications 6 Save the library configuration (see Saving the Library Configuration on page 107). Web Client 1 From the Web client, select Setup > License. 2 Type the new license key in the Enter New License Key text box. 3 Click Apply. 4 Refresh your Internet browser. Adding a license can sometimes affect menu display. Refreshing the browser updates all the menus. 5 Save the library configuration (see Saving the Library Configuration on page 107).
Chapter 4: Configuring the Library Working With E-mail Notifications There are three e-mail notification filter levels: • All Tickets — Notifies e-mail recipients of all tickets. • High and Urgent tickets only — Notifies e-mail recipients of highseverity and urgent tickets. • Urgent tickets only — Notifies e-mail recipients of urgent tickets only. The library comes with one default e-mail notification recipient, for Quantum Support.
Chapter 4: Configuring the Library Working With E-mail Notifications Web Client 1 Select Setup > Notification > Setup. The Setup - System E-mail Notifications screen displays. The screen lists all e-mail notifications that have been created. 2 Click Create. The Create System E-mail Notification screen displays. 3 In the Select Filter Level drop-down list, select the filter level to assign to the e-mail notification. For more information on filter levels, see Working With E-mail Notifications on page 72.
Chapter 4: Configuring the Library Working With E-mail Notifications Web Client 1 Select Setup > Notification > Setup. The Setup - System E-mail Notifications screen displays. The screen lists all the e-mail notifications that have been created. 2 Select an address to modify, and click Modify. The Modify System E-mail Notification screen displays. 3 Modify any of the following settings: • Under the New Settings column, select the Enabled check box to enable e-mail notification.
Chapter 4: Configuring the Library Configuring the Library E-Mail Account Web Client 1 Select Setup > Notification > Setup. 2 Select an e-mail notification and click Delete. A confirmation dialog box displays. 3 Click OK. 4 Save the library configuration (see Saving the Library Configuration on page 107).
Chapter 4: Configuring the Library Configuring the Library E-Mail Account 2 In the SMTP server text box, type the IP address or host name of the SMTP server. Note: IP addresses may be entered using the IPv4 dot notation or using the IPv6 format. IPv4 addresses must be entered in dot notation (for example, 192.168.0.1). IPv4 address text boxes do not allow values exceeding 255 for dot-separated values.
Chapter 4: Configuring the Library Setting Customer Contact Information b In the Password text box, type the password for the account that you specified in the Login Account text box. c In the Confirm Password text box, retype the password to confirm it. 6 Click Apply. 7 To test the e-mail account, type an e-mail address into the Send a test e-mail to text box and click Send e-mail. Check the e-mail account to verify that an e-mail message was sent from the library.
Chapter 4: Configuring the Library Configuring the Service Port 3 Click Apply. 4 Save the library configuration (see Saving the Library Configuration on page 107). Configuring the Service Port There are two Ethernet ports on the SCB. The left port is for customer use for remote access via the Web client, and the right port is for service use only. The default service port IP address is 192.168.177.1.
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords 4 Save the library configuration (see Saving the Library Configuration on page 107). Working With Local User Accounts and Passwords Administrators can create and modify two types of local user accounts: user and administrator. These users have different library privilege levels and can access different things. The Web client requires user accounts and user logins; the operator panel does not.
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords The first time you access the library via the Web client, when you see the Login screen, type admin in the User name text box and type password in the Password text box. As soon as you complete the initial library setup, you should change the password on the default administrator account. For information on changing passwords, see Modifying Local User Accounts on the Web Client on page 83.
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords • Users have access to portions of the Actions, Operations, and Reports menus. Users cannot access the Setup and Tools menus. Users can perform functions within a partition (such as performing cartridge and tape drive operations), but cannot perform operations that affect the physical library (such as creating or deleting partitions).
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords 6 Select Privilege - Select a local user account privilege level by selecting either Admin or User. For more information on users and administrators, see Privilege Levels on page 81. 7 If the new local user account was given user privileges, click Next. The Create User Account - User Name screen displays, where User Name is the name of the user account. This screen lists all library partitions.
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords 7 If the user account has user privileges and you want to modify partition access, click Next. The Modify User Account - User Name screen displays, where User Name is the name of the user account. This screen lists all library partitions, with the user’s assigned partitions checked. 8 Modify any of the partition selections. 9 Click Apply. 10 Save the library configuration (see Saving the Library Configuration on page 107).
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords Passwords on the operator panel are disabled by default. Once you enable and configure passwords on the operator panel, all users must enter a password on the operator panel to log in. In addition, the service login is automatically enabled and users with user or admin privileges cannot access service functions. The service password is only available to Quantum Support personnel.
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords 2 Press Modify. Disabled is now highlighted. 3 Press the Up button to change the setting to Enabled. 4 Press Apply. 5 You are prompted to create the password. The password is a 4-digit code (no letters or other characters). The first digit of the code is highlighted. Use the Up and Down buttons to select a number for the first digit, then press Right to go to the second digit.
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords Disabling Passwords on the Operator Panel If you no longer want to use passwords on the operator panel, you can disable them. Once you disable the admin password, the user password is also automatically disabled. You can only do this on the operator panel. Operator Panel 1 Select Setup > Account Settings > Password Settings. Admin Password is highlighted. 2 Press Modify to modify the Admin password.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) Resetting Passwords on the Operator Panel If you forget your operator panel passwords and cannot log in, you must reset the passwords. Resetting the passwords disables them and deletes both the admin and user passwords. This means that no login is required to access the operator panel. You can re-create the passwords again as needed. You can only reset operator panel passwords via the Web client.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) LDAP Server Guidelines The following groups must be created on the LDAP server to enable remote login on the library: • Library User Group — Assign users to this group who need userprivilege access to the library. Enter the name of this group in the Library User Group field on the Setup - Remote Authentication screen on the library Web client (see Configuring LDAP on the Library on page 90).
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) Configuring Secure LDAP on the Library You can configure Secure LDAP using one of two methods (do not use both). • LDAPS —Uses Secure Sockets Layer (SSL) over a specific port for LDAP (636). You may enable LDAP over SSL (LDAPS) by entering a URI in the form of “ldaps://hostname” in the Server URI field. This will use SSL to send secure communication via port 636.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) The library supports all LDAP servers. You can also use Kerberos for added security. For specific instructions on configuring Kerberos, see Configuring Kerberos on page 94. Web Client 1 Select Setup > User Management > Remote Authentication. The Setup - Remote Authentication screen displays. 2 Under Authentication Type, do one of the following: • To enable LDAP, select LDAP and continue with Step 3.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) • User DN — The Fully Qualified Distinguished Name that contains the users. For an example, see Figure 14 on page 93 • Group DN — The Fully Qualified Distinguished Name that contains the groups.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) Figure 14 LDAP Setup Example 4 Click Apply to apply any changes. If you enabled LDAP or modified LDAP settings, the Test Settings button is activated. 5 Click the Test Settings button to test all the new or changed LDAP settings. See Testing LDAP Settings on page 94 for more information. 6 Save the library configuration (see Saving the Library Configuration on page 107).
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) Testing LDAP Settings The Test Settings button tests communication between the library and the LDAP server, and tests the currently applied LDAP settings. If there are any problems, an error message identifies the problem area. If you change the LDAP settings, click Apply before using this button. Otherwise, any changes you made will be lost and will not be tested.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) 3 Under Authentication Type, do one of the following: • To enable Kerberos, select LDAP with Kerberos and continue with Step 4. • To disable Kerberos, select LDAP or Local Only and continue with Step 6. • To modify Kerberos configuration settings, continue with Step 4. 4 Fill the following Kerberos fields: • Realm — The Kerberos realm name, typed in all uppercase letters.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) Generating the Kerberos Service Keytab File These instructions are for generating the service keytab file for use with Microsoft® Active Directory®. If you not using Active Directory, refer to your Kerberos vendor for instructions on generating this file. 1 Set up an Active Directory domain on the Windows 2003 server. 2 If Active Directory is not already configured, run dcpromo.
Chapter 4: Configuring the Library Setting the Session Timeout For example: ktpass ‐out library.keytab ‐princ library/ delos.dvt.mycompany.com@OURREALM.LOCAL +rndPass ‐ptype KRB5_NT_SRV_HST ‐crypto RC4‐ HMAC‐NT ‐mapUser ourrealm.local/computers/ kerbtest • For Windows 2008: ktpass ‐out library.keytab ‐princ library/ @ +rndPass ‐ptype KRB5_NT_SRV_HST ‐crypto AES256‐ SHA1 ‐mapUser /computers/ For example: ktpass ‐out library.keytab ‐princ library/ delos.
Chapter 4: Configuring the Library Configuring System Settings Operator Panel 1 Select Setup > Account Settings > Session Timeout. The current timeout setting is highlighted. 2 Use the Up and Down buttons to select the desired timeout. 3 Press Apply. 4 Save the library configuration (see Saving the Library Configuration on page 107).
Chapter 4: Configuring the Library Configuring System Settings 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 107). Logical Serial Number Addressing The library uses the actual tape drive serial numbers by default (logical SN addressing is disabled). Enabling logical SN addressing enables the library to assign logical serial numbers to all tape drives in the library.
Chapter 4: Configuring the Library Configuring System Settings Manual Cartridge Assignment Administrators can disable or enable (default setting) manual cartridge assignment. When manual cartridge assignment is enabled, the I/E Assign screen automatically displays on the operator panel once cartridges are placed into the I/E station. The I/E Assign screen prompts you to assign the cartridges to a specific partition. The cartridges can then be used only by the assigned partition.
Chapter 4: Configuring the Library Configuring System Settings 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 107). SNMP Enables or disables SNMP traffic to the library. This setting is enabled by default. Operator Panel 1 Select Setup > System Settings >SNMP. 2 Select the setting you want to modify and press Modify. 3 Use the Up and Down buttons to select Enabled or Disabled and press Apply.
Chapter 4: Configuring the Library Configuring System Settings Power Save To help save power, the operator panel goes dark after a period of inactivity on the operator panel (meaning, no buttons have been pressed). The default period is 30 minutes. You can set this period to 15 minutes, 30 minutes, 45 minutes, 60 minutes, or never. To immediately restore the operator panel screen once it has gone dark, press any of the four navigation buttons on the library.
Chapter 4: Configuring the Library Configuring Security Settings Configuring Security Settings You can enable/disable the following security settings on the operator panel: • Network Interface • SSH Services • Internet Control Message Protocol (ICMP) • Remote Access Via Web Client • Remote Service Login • SNMP V1/V2 • SSL Network Interface Enables or disables all external access to the library. This setting is enabled by default to allow external access.
Chapter 4: Configuring the Library Configuring Security Settings SSH Services Enables or disables Secure Shell (SSH) services, such as SSH, from accessing the library. This setting is enabled by default. Operator Panel 1 Select Setup > Security Services > SSH Services. 2 Press Modify. 3 Use the Up and Down buttons to select Enabled or Disabled and press Apply. 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 107).
Chapter 4: Configuring the Library Configuring Security Settings Remote Access Via Web Client Enables or disables remote access to the library via the Web client. This setting is enabled by default (meaning remote access is allowed). Operator Panel 1 Select Setup > Security Services > Web client. 2 Press Modify. 3 Use the Up and Down buttons to select Enabled or Disabled and press Apply. 4 Make another selection or press Exit.
Chapter 4: Configuring the Library Configuring Security Settings SSL Allows you to enable Secure Socket Layer (SSL) for secure data transmission between the library and remote clients. This setting is disabled by default. Enabling SSL encrypts all Web browser connections to the Web client, and it enables SSL-based authentication for SMI-S. SMI-S is the newest standard of SNMP, which makes sets of data continuously available. For more information about SMI-S on the library, see SMI-S on page 101.
Chapter 4: Configuring the Library Saving and Restoring the Library Configuration Saving and Restoring the Library Configuration The library has many configurable items, such as tape drive IDs, partitions, user accounts, import/export (I/E) stations, and cleaning slots. In the event of a hardware failure or firmware upgrade, the save and restore operations can be used to restore the library’s configurable items to a previous state.
Chapter 4: Configuring the Library Saving and Restoring the Library Configuration 3 Click Apply. 4 When the operation completes successfully, complete the next screens to save the file to a known location. Restoring the Library Configuration You can restore the library’s configurable items to a previous state using a saved configuration file.
Chapter 4: Configuring the Library Registering the Library Registering the Library Registering the library activates the warranty. After completing the initial setup of the library, choose Setup > Register Library on the Web client to access the online product registration form. You cannot register the library from the operator panel. Web Client Select Setup > Register Library.
Chapter 4: Configuring the Library Changing Operator Panel Home Screen View Unlocking the I/E is described in Unlocking and Opening the I/E Station on page 145. Returning to Default Home Screen 1 From the alternate home screen, select Menu to return to the default home screen. The default home screen is displayed temporarily, however upon power cycle will display the alternate home screen until reset permanently.
Chapter 5 Advanced Reporting Advanced Reporting is a licensable feature. You must have an Advanced Reporting license installed on your library in order to use the features described in this chapter. For more information on licensing, see Adding or Upgrading Licensable Features on page 69. The Advanced Reporting license applies to your entire library, regardless of library size. This means you only need to purchase the license once.
Chapter 5: Advanced Reporting Advanced Reporting Features • Saving and E-mailing Advanced Reporting Data Filess • Working with the Media Security Log • Viewing the Media Usage Log • Automatically E-mailing Advanced Reporting Reports and Logs Advanced Reporting Features The Advanced Reporting license provides the following library features: Control Path Failover (CPF) - Provides support for configuring the HP LTO-5 Fibre Channel (FC) drive for control path failover.
Chapter 5: Advanced Reporting Working with Control Path Failover (CPF) Required Firmware To use all the features of Advanced Reporting, you should install the latest released version of library firmware on your library. For information on installing library firmware, see Updating Library Firmware on page 299. Working with Control Path Failover (CPF) If an HP LTO-5 FC tape drive is the control path for a partition, you can select another HP LTO-5 FC tape drive in that partition for control path failover.
Chapter 5: Advanced Reporting Working with Control Path Failover (CPF) When control path failover is configured for a partition, the partition uses a virtual port as the control path communication port. The World Wide Port Name (WWPN) for this virtual port is listed in the library’s System Information Report in the Library Partitions section under Control Path (see Viewing System Information on page 206). Configuring CPF You can configure control path failover from the Web client only.
Chapter 5: Advanced Reporting Working with Control Path Failover (CPF) 2 Select Setup > Control Path. The Control Path screen displays for that partition. Figure 16 Setup - Control Path Screen 3 Select the Failover drive by clicking the Failover option. 4 Click Apply. You can also manually force a failover (see Forcing CPF on page 116).
Chapter 5: Advanced Reporting Working with Control Path Failover (CPF) Forcing CPF Web Client You can manually force a control path failover. You might want to force a failover to check that the control path on the non-active tape drive is operational, or to switch back to the original control path tape drive once the issue that originally caused the failover has been fixed. 1 Click Tools > Drive Operations. The Tools - Drive Operations screen displays.
Chapter 5: Advanced Reporting Working with Control Path Failover (CPF) Column Indicates Active Connected Whether the current control path tape drive is connected and has a working link. Standby Drive Location of the standby tape drive. Standby Status Ready status of the standby tape drive. Standby Connected Whether the standby tape drive is connected and has a working link. Figure 18 Force CPF Screen 3 Select the partition on which you want to force the failover, and click Apply.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports Using Advanced Reporting Reports The following notes will help you interpret the data listed on the reports. • The data for the reports is collected in log files. When the log files reach their maximum size, the oldest information is deleted as new information is added. This may affect how much historical data you can access. • The on-screen reports contain a chart and a data table.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports Configuring the Drive Resource Utilization Report This report identifies how tape drive resources are utilized in your library. You can use this report to help you determine the proper work load distribution between the tape drives in your library.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports • Media Mount Count — The number of tape cartridge mounts. • Media Mount Time — The total amount of time media spent in the selected drive(s). • Media Motion Time — The total amount of time media spent in motion while in the tape drive (writing, reading, rewinding, etc.). • Chart — How the data is displayed in the chart. Choose Area, Bar (default), Line, or Pie. • Type — The chart type.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports Note: See Installed Tape Drive Location Coordinates on page 9 for an explanation of the location coordinates. 3 Click Next. The report is generated and displays on the screen. Configuring the Media Integrity Analysis Report This report provides TapeAlert counts for various combinations of tape drives, tape cartridges, and TapeAlert flags. You can use this report to help determine if a problem is due to a specific tape drive or tape cartridge.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports • Cartridge Barcode — All relevant tape cartridges. • Drive Physical SN — All relevant tape drives. • TapeAlert — The TapeAlert flags that were issued. For a description of all TapeAlert flags, see Appendix B, Tape Alert Flag Descriptions. • Chart — How the data is displayed in the chart. Choose Area, Bar (default), Line, or Pie. • Type — The chart type.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports Using Advanced Reporting Templates If you want to use the same configuration repeatedly, you can save it as a template. You can save up to 20 templates for each type of advanced report. You can only work with templates from the Web client. Web Client Creating or Accessing a Template 1 From the menu bar, select Reports > Advanced Reporting, and then select the desired report. The configuration screen for that report appears.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports 7 Lists the number of records currently loaded in the Internet browser for this report. 8 Deletes all the Advanced Reporting data. 4 Click Save. The report appears in the drop-down list next to the Load button. Using a Saved Template To use a saved template, select the template from the drop-down list and click Load. Deleting a Template To delete a template, select the template from the drop-down list and click Delete.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports Deleting Advanced Reporting Data In some circumstances, you may wish to delete the information contained in the log files used to build the advanced reports. To do this, click the Delete button in the Report Data section of either report configuration page—see Figure 20 on page 125. This action deletes the data for both the Drive Resource Utilization report and the Media Integrity Analysis report.
Chapter 5: Advanced Reporting Working with the Media Security Log 4 To e-mail the report data as a .csv file, type the name of a recipient in the empty field next to the E-mail button, then click E-mail. Figure 21 Saving and Emailing the Report Data Working with the Media Security Log Note: You must have an Advanced Reporting license to use this feature. Media removal is detected by the library when it performs an inventory (at boot up, for example).
Chapter 5: Advanced Reporting Working with the Media Security Log The log file contains the following information: • Date and time of media removal • Tape cartridge barcode • Type of removal (expected or unexpected) • Slot location coordinates (of the slot the cartridge is missing from) • Slot type (I/E, storage, or cleaning) When the log file reaches its maximum size, the oldest information is replaced as new information is added. You can access and configure this log from only the Web client.
Chapter 5: Advanced Reporting Working with the Media Security Log 3 Click Apply. The Progress Window displays. The Progress Window contains information on the action, elapsed time, and status of the requested operation. • If Success appears in the Progress Window, the operation completed successfully. Click Close to close the Progress Window. • If Failure appears in the Progress Window, the operation did not successfully complete.
Chapter 5: Advanced Reporting Viewing the Media Usage Log Viewing the Media Usage Log The Media Usage Log lists information regarding data written and read on the media and lists statistics pertaining to soft and hard read and write errors. The media usage log collects information on all media that have ever been in the library, including media that are no longer in the library. Lifetime media usage metrics are associated with the cartridge and are kept on the embedded cartridge memory.
Chapter 5: Advanced Reporting Automatically E-mailing Advanced Reporting Reports and Logs Web Client 1 To view, save, or e-mail the report, select Reports > Log Viewer. 2 Select Media Usage Log from the list of logs and click Next. Automatically E-mailing Advanced Reporting Reports and Logs You can configure the library to automatically e-mail Advanced Reporting logs and reports to specified recipients on a daily or weekly basis.
Chapter 5: Advanced Reporting Automatically E-mailing Advanced Reporting Reports and Logs Note: Duplicate entries are not allowed. A duplicate entry means the same recipient is set to receive the exact same reports in two different entries, regardless of the day or time. If you have duplicate recipients, make sure that the reports selected in each entry are not an exact match.
Chapter 5: Advanced Reporting Automatically E-mailing Advanced Reporting Reports and Logs 2 Click Create. The Setup - Advanced Reporting Receiver Address Configuration screen displays. The screen lists all Advanced Reporting e-mail notifications that have been created, along with the day/time the email is scheduled to be sent, and which reports and logs will be sent.
Chapter 5: Advanced Reporting Automatically E-mailing Advanced Reporting Reports and Logs 3 Under Select Reports, select the check box of the report(s) and log(s) you want to send. 4 Under Notification Day & Time, there are two drop-down lists. From the first drop-down list, select the day of the week you want to send the e-mail, or select Daily to send every day. From the second drop-down list, select the time of day to send the e-mail (hourly, using a 24-hour clock).
Chapter 5: Advanced Reporting Automatically E-mailing Advanced Reporting Reports and Logs 9 Save the library configuration. For instructions on how to save the library configuration, see Saving the Library Configuration on page 107. Modifying a Recipient Web Client 1 Select Setup > Notifications > Advanced Reporting > Receiver Addresses. The Setup - Advanced Reporting Receiver Addresses screen displays. 2 Click Modify. 3 Change any of the settings and click Apply. 4 On the Success window, click Close.
Chapter 6 Performing Library Operations This chapter explains how to access and operate your library. Most of the library functions described here can be found on the Operations menu of the Web client, or the Actions menu of the operator panel.
Chapter 6: Performing Library Operations Logging In Logging In All users, service users, and administrators must log in to the library to perform library functions or view library operations. (Exception: If passwords are not configured on the operator panel, login to the operator panel is not required.) Simultaneous Logins Multiple users can be logged in to the library at the same time. The same user can be logged from multiple locations.
Chapter 6: Performing Library Operations Logging In Note: If you misplace the password for the default admin account, contact Quantum Support. For contact information, see Getting More Information or Help on page xxvii. Logging in Using the Operator Panel If passwords have not been set on the operator panel, you do not need to log in, and all operations are allowed to all users.
Chapter 6: Performing Library Operations Logging Out Logging in When LDAP or Kerberos is Enabled When LDAP or Kerberos is enabled, the Web client Login screen displays a Remote Authentication check box. Log in as follows: • Select the Remote Authentication check box to log in using a directory service user name and password. • Clear the Remote Authentication check box to log in using a local user name and password. For more information on LDAP, see Configuring LDAP on the Library on page 90.
Chapter 6: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power Web Client 1 Click the Logout button in the upper right corner of the screen, or select Operations > Log Out. 2 Click OK to confirm. Shutting Down, Restarting, Turning Off, and Removing Power It is important to shut down the library properly before turning off the library or completely removing library power.
Chapter 6: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power 4 Remove library power by disconnecting the power supply cord from the power supply on the back of the library. If there are two power supplies, remove the cords to both. See Completely Removing Library Power on page 144.
Chapter 6: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power 4 Wait until the “ready to power down” message displays (see Figure 23). Figure 23 Ready to Power Down Message 5 Turn OFF the library by pressing the power button on the front panel. Web Client 1 Press Operations > System Shutdown. 2 Select Shutdown and click Apply. 3 Click OK to confirm. 4 Wait until the “ready to power down” message displays on the operator panel (see Figure 24).
Chapter 6: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power Restarting the Library Restart shuts down and then reboots the library's operating system and firmware. During the reboot, the library performs an inventory of the tape drives and magazine slots. If any tape drives or partitions were previously taken offline, restarting the library brings them back online. The reboot takes approximately 5 minutes.
Chapter 6: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power Web Client 1 Make sure the connected host applications are not sending commands to the library and that all library operations have stopped. 2 Press Operations > System Shutdown. 3 Select Restart and click Apply. 4 Press OK to confirm. 5 Several messages appear on the operator, in the order shown in Figure 25 on page 142. Do not do anything in response to these messages.
Chapter 6: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power Note: Turning off the library does not completely remove library power (see Completely Removing Library Power on page 144). Completely Removing Library Power Completely removing library power means disconnecting the power cord from each power supply on the library. Caution: You should always perform a shutdown and then turn off library power before completely removing power.
Chapter 6: Performing Library Operations Unlocking and Opening the I/E Station Note that this does not completely remove library power (you need to disconnect the power cords to do that). • Disconnect the power cord from each power supply on the back of the library. It may take 1 to 2 seconds for motion to completely stop. Caution: These methods are not recommended except in case of emergency where it is vital that library operations be stopped immediately.
Chapter 6: Performing Library Operations Unlocking and Opening the I/E Station Opening the I/E station consists of pulling outward on the magazine bezel handle until the magazine stops moving. The magazine will automatically stop when the entire I/E station is exposed. Note: Because the I/E station is part of the magazine, all storage slots contained in that magazine are unavailable to applications during the time that the I/E station is open.
Chapter 6: Performing Library Operations Unlocking and Opening the I/E Station 4 Within 30 seconds, open the I/E station by pulling outward on the magazine bezel handle until the magazine stops moving. If you do not open the magazine within 30 seconds, it locks and you receive the following failure message. Figure 27 I/E Station Locked Message 5 When finished, push the magazine in completely. The I/E station is now locked. Web Client 1 Select Operations > I/E Station Unlock.
Chapter 6: Performing Library Operations Releasing Magazines 5 When finished, push the magazine in completely. The I/E station is now locked. Releasing Magazines Magazines are locked during normal operation.
Chapter 6: Performing Library Operations Releasing Magazines Releasing Magazines via the User Interface Use this method when the library is turned ON. Operator Panel 1 Select Actions > Magazine. 2 Select a magazine and press Release. Note: Only closed magazines are listed. 3 Wait until the robot unlocks the magazine and the screen displays the Magazine is now unlocked message (see Figure 28).
Chapter 6: Performing Library Operations Releasing Magazines Web Client 1 Select Operations > Release Magazine. 2 Select a magazine and press Apply. Note: Only closed magazines are listed. 3 Click OK to confirm. The Progress Window displays. The Progress Window contains information on the action, elapsed time, and status of the requested operation. Do one of the following: • If Success appears in the Progress Window, the magazine was unlocked. Click Close to close the Progress Window.
Chapter 6: Performing Library Operations Performing Media Operations • On the Scalar i40 and the bottom right magazine of the Scalar i80, reach under the open magazine and insert the tool directly into the access hole in the library chassis to depress the release latch, while pulling outward on the magazine bezel handle. • On the top right magazine of the Scalar i80, reach under the open magazine and press the release latch directly with your finger, while pulling outward on the magazine bezel handle.
Chapter 6: Performing Library Operations Performing Media Operations Importing Tape Cartridges You can use the I/E station to import data cartridges into the library. The library’s scanner automatically reads the barcode on new cartridges imported into the library. Tape cartridges must be present in the I/E station and assigned to a partition before you can import them. You will select a partition into which to import the cartridges.
Chapter 6: Performing Library Operations Performing Media Operations Note: Note on importing unassigned tape cartridges: When the manual cartridge assignment setting is enabled (the default setting), the I/E Assign screen automatically displays on the operator panel after you have loaded the cartridges into the I/E station and closed the I/E station. The screen prompts you to assign the cartridges to a specific partition or to the System partition.
Chapter 6: Performing Library Operations Performing Media Operations 3 Close the I/E station. The I/E Assign screen displays on the operator panel if Manual Cartridge Assignment is enabled on the operator panel (Setup > System Settings). 4 If the I/E Assign screen displays, do the following: a Using the operator panel, select the partition to which you want to assign the cartridges. All unassigned cartridges in the I/E station will be assigned to the same partition. b Press Apply.
Chapter 6: Performing Library Operations Performing Media Operations Importing Cartridges via Web Client 1 Select Operations > Media > Import. 2 If more than one partition exists, select the partition into which you want to import cartridges and click Next. 3 The Import Media - Partition (Mode) screen displays, where Partition is the name of the partition and Mode is the current mode of the partition. This screen contains a list of cartridges in the I/E station that are ready for import.
Chapter 6: Performing Library Operations Performing Media Operations Before bulk loading, print out the Library Configuration report from the Web client to see how the physical slots of the library are configured. The report shows what slots are unavailable or configured as cleaning slots or as I/E station slots. For information on accessing the report, see Viewing the Library Configuration Report on page 210.
Chapter 6: Performing Library Operations Performing Media Operations • Moving cartridges using the library Web client may necessitate performing an inventory on your host system. You can also move cartridges using your host application. See your host application documentation for more information. • If the partition is online, it will be taken offline before the move is performed and brought back online after the move is complete. You will be asked to confirm that you want to take the partition offline.
Chapter 6: Performing Library Operations Performing Media Operations 6 Click OK to confirm it is OK to take the partition offline. The robot moves the cartridge to the destination. A “success” message displays when the move completes. Exporting Tape Cartridges The Export Media operation enables you to export data cartridges from storage slots to empty I/E station slots for removal from the library.
Chapter 6: Performing Library Operations Performing Media Operations You can export cartridges using either the operator panel or the Web client. Operator Panel 1 Select Actions > I/E > Export Tape. 2 If more than one partition exists, use the Up and Down buttons select the partition that contains the source cartridge you want to export, then press Select. 3 A list of all the tape cartridges in storage slots in the selected partition displays.
Chapter 6: Performing Library Operations Performing Media Operations 5 Select one or more cartridges for export. Note: You can use the Filter by Barcode text box to filter the available cartridge barcodes. Click the Help button next to the Find button for more information about filtering barcodes. In addition, if not all cartridges appear on the screen, use the Page 1 of x arrows to view the additional cartridges. Note: Bold column headings in the table can be sorted.
Chapter 6: Performing Library Operations Performing Media Operations • You can select only partitions to which you have been given access. • Default tape drive locations are highlighted if the barcode field is empty or the field is cleared. You can only load tape drives from the Web client. Web Client 1 Select Operations > Drive > Load. 2 If more than one partition exists, select the partition that contains the tape drive you want to unload, and click Next.
Chapter 6: Performing Library Operations Performing Media Operations This topic focuses on using the library user interface, not the host application, to unload tape drives. Using the library to unload tape drives may necessitate performing an inventory with the host application. See your host application documentation for more information. Details about unloading tape drives include: • The tape drive and storage slot must be assigned to the same partition.
Chapter 6: Performing Library Operations Cleaning Tape Drives Note: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates. 5 Click Apply. 6 Click OK to confirm it is OK to take the partition offline. The library attempts to unload the tape cartridge and move it into the storage slot it was in when it was originally loaded into the tape drive.
Chapter 6: Performing Library Operations Cleaning Tape Drives If no licensed slots are available, you must purchase additional slots or modify or delete a partition to free existing slots. For information on how to modify partitions, see Modifying Partitions on page 56. For information on how to delete partitions, see Deleting Partitions on page 57. Cleaning slots are not assigned to specific partitions. They are shared by all partitions within a library.
Chapter 6: Performing Library Operations Cleaning Tape Drives When a cleaning cartridge has expired, the library issues a diagnostic ticket that tells you to export the expired tape from the library. If more cleaning cartridges are present, the next cleaning cartridge will be used for the next cleaning request.
Chapter 6: Performing Library Operations Cleaning Tape Drives Note: Cleaning cartridges, like all other cartridges used in the library, must have a valid, readable barcode label properly installed (see Supported Barcode Formats on page 338 and Installing Barcode Labels on page 339). The process for importing cleaning cartridges includes the following steps: Inserting and Assigning Cartridges 1 Verify that there is an available, empty slot that is not assigned to a partition.
Chapter 6: Performing Library Operations Cleaning Tape Drives 3 Press Import. The library moves the cleaning cartridge to a previously configured cleaning slot. Importing Cleaning Cartridges via the Web Client 1 Select Operations > Cleaning Media > Import. The Operations - Import Cleaning Media screen displays. This screen contains a list of the cleaning cartridges in the I/E station. If no cleaning slots are configured, a message displays stating that the library cannot import cleaning cartridges.
Chapter 6: Performing Library Operations Cleaning Tape Drives Note: If your library has zero I/E station slots, you cannot import or export cleaning media. See Configuring I/E Station Slots on page 63. Caution: Some host applications may fail import/export operations when the I/E station contains cartridges that are assigned to another partition. Move cartridges from the I/E station as soon as possible to avoid possible conflicts with the other partitions.
Chapter 6: Performing Library Operations Cleaning Tape Drives 3 Select one or more cleaning cartridges to export. An error displays if the number of selected cleaning cartridges is more than the number of empty cleaning slots. Note: If not all cartridges appear on the screen, use the Page 1 of x arrows to view the additional cartridges. Note: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates. 4 Click Apply.
Chapter 6: Performing Library Operations Cleaning Tape Drives • On the operator panel, the library chooses which cleaning cartridge to use, in this order: 1) topmost I/E station slot, and 2) one of the configured cleaning slots. • If you have zero cleaning slots configured, you must use a cleaning cartridge in the topmost I/E station slot. If manual cartridge assignment is enabled, assign the cleaning cartridge to the System partition.
Chapter 6: Performing Library Operations Cleaning Tape Drives 4 If you have no cleaning slots configured, skip this step (you will use the top I/E station slot as the source for your cleaning cartridge). If you have at least one cleaning slot configured, you are asked to Select Cleaning Source. Select which location to take the cleaning cartridge from: • Use the top I/E slot — Allows you to use a cleaning cartridge from the topmost I/E station slot.
Chapter 6: Performing Library Operations Taking a Tape Drive Online or Offline Taking a Tape Drive Online or Offline There are two tape drive modes: online and offline. • Online — Tape drive is available for use. This is the normal operating mode for the tape drive. • Offline — Tape drive is offline to the host application and is not available for cartridge load and unload (move) operations initiated by the host application, but it remains available for Web client or operator panel initiated move commands.
Chapter 6: Performing Library Operations Taking a Tape Drive Online or Offline Operator Panel 1 Select Actions > Tape Drive > Change Mode. 2 If more than one tape drive is in the library, use the Up and Down buttons to select a tape drive. 3 Press Modify. 4 Use the Up and Down buttons to select Online or Offline. 5 Press Apply. The new mode is displayed. 6 Press Exit. Web Client 1 Select Operations > Drive > Change Mode. The Change Drive Mode screen displays.
Chapter 6: Performing Library Operations Taking a Tape Drive Online or Offline 174 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 7 Encryption Key Management Encryption Key Management (EKM) is a licensable feature. You must have an EKM license installed on your library in order to use the encryption key management features described in this chapter. For more information on licensing, see Adding or Upgrading Licensable Features on page 69.
Chapter 7: Encryption Key Management About the EKM License This chapter covers: • About the EKM License • Configuring Scalar Key Manager (SKM) on the Library • EKM Path Diagnostics • Viewing Tape Drive Encryption Settings • Scalar Key Manager Functions Available on the Library About the EKM License If you purchase an EKM license after you purchased your library, you must install the license key on your library to enable the EKM functionality.
Chapter 7: Encryption Key Management Configuring Scalar Key Manager (SKM) on the Library Step 3: Install SKM on a Server or Servers You must use two key servers with SKM. You can purchase the two servers from Quantum or provide your own. Follow the instructions that came with your SKM system for installing SKM software on the servers. Note: Make sure ports 80, 6000, and 6001 on the SKM servers are opened up in a bi-directional mode.
Chapter 7: Encryption Key Management Configuring Scalar Key Manager (SKM) on the Library Figure 31 Configuring Encryption Settings and Key Server Addresses 3 Automatic EKM Path Diagnostics: Enable or disable this feature and set the test interval as desired. For more information, see Enabling Automatic EKM Path Diagnostics on page 184). 4 Secure Sockets Layer (SSL): SSL is always enabled. The SSL port number is always 6000.
Chapter 7: Encryption Key Management Configuring Scalar Key Manager (SKM) on the Library Step 5: Install TLS Communication Certificates on the Library Depending on when your library was manufactured, TLS certificates may already be installed. If they are not installed, you must install them. See Installing TLS Certificates on the Library on page 186 for instructions on how to verify whether they are installed, and how to install them.
Chapter 7: Encryption Key Management Configuring Scalar Key Manager (SKM) on the Library Figure 32 Configuring Partition Encryption 2 If you want to change the encryption method for a partition, make sure that no tape drives in that partition have cartridges loaded in them. If tape drives have cartridges loaded, you cannot change the encryption method. 3 Select an encryption method from the drop-down list for each partition. See Table 6 on page 181 for a description of the encryption methods.
Chapter 7: Encryption Key Management Configuring Scalar Key Manager (SKM) on the Library Table 6 Encryption Methods Encryption Method Description Enable Library Managed For use with EKM. Enables encryption support via a connected EKM key server for all encryption-capable tape drives and media assigned to the partition. Allow Application Managed Not for use with EKM.
Chapter 7: Encryption Key Management EKM Path Diagnostics 6 Back up both SKM servers following the instructions in the Scalar Key Manager User’s Guide. Caution: You must back up both SKM servers every time you generate new data encryption keys to protect against catastrophic server failure. Step 8: Save the Library Configuration See Saving the Library Configuration on page 107 for instructions.
Chapter 7: Encryption Key Management EKM Path Diagnostics Failure Scenarios If any of the tests fail, try the following resolutions and run the test again to make sure it passes: • Ping Test Failure — Verify that the key server host is running and accessible from the network to which the library is connected. • Path Test Failure — Verify that the key server is actually running and that the IP address configured on the library is correct.
Chapter 7: Encryption Key Management EKM Path Diagnostics Enabling Automatic EKM Path Diagnostics You can enable the library to automatically perform EKM Path Diagnostics at selected intervals. During each interval, the library tests every configured key server. The default test interval is 10 minutes. The library generates a diagnostic ticket if there are problems. Automatic EKM Path Diagnostics is enabled by default and should always be left enabled.
Chapter 7: Encryption Key Management Viewing Tape Drive Encryption Settings Viewing Tape Drive Encryption Settings You can view the encryption settings in the following ways: • System Information Report — To view encryption information on all key servers, partitions, and tape drives, select Reports > System Information from the Web client. For more information, see Viewing System Information on page 206.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library • Importing Encryption Certificates • Exporting Data Encryption Keys • Importing Data Encryption Keys • Accessing the SKM Server Logs • Using the SKM Encryption Key Import Warning Log Installing TLS Certificates on the Library Transport Layer Security (TLS) certificates are unique certificates that must be installed on the library in order for the library to communicate with Scalar Key Manager (SKM) servers.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library Figure 34 Checking and Installing TLS Certificates Fill out this section if installing user-supplied TLS certificates Fill out this section if installing Quantumsupplied TLS certificates Tells you whether TLS certificates are currently installed on the library Quantum Scalar i40 and Scalar i80 User’s Guide 187
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library Installing Quantum-Supplied TLS Certificates The Quantum-supplied certificates come on a CD which you received. The TLS certificates are bundled in a single file. 1 Ensure that the date on both SKM servers and the library are set to the current date. Incorrect date settings may interfere with the TLS certificates and cause the library to stop communicating with the SKM servers.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library Installing Your Own TLS Certificates When providing your own certificates, it is assumed you understand the concepts of PKI (Public Key Infrastructure) and can access the tools or third-party resources needed to generate or obtain certificates. Note: You must be running SKM 1.1 or higher on your SKM servers in order to install your own TLS certificates.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library • The same Root certificate must be installed on the SKM servers and the library. • All the certificates have a valid validity period, according to the library’s date and time settings. To install your own certificates: 1 Ensure that the date on both SKM servers and the library are set to the current date.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library 9 Enter a Client Certificate Password. This is the password you created when you created the Client Certificate file. The password allows the library to read the file. If you want to use the same password as the Admin Certificate password, then just select the Use Admin's Password checkbox. 10 Click Apply to import the files onto the library. 11 Verify that the TLS certificates are now installed in the library.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library Generating Data Encryption Keys at Initial Setup At initial setup, the library triggers each SKM server to generate a set of data encryption keys. The process is described in Step 7: Configure SKM Partitions and Generate Data Encryption Keys on page 179.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library Note: The key generation process takes 15 minutes to an hour, depending on network performance and quantity of keys already used. The library notifies you when the process completes. During key generation and backup, the SKM server will not be able to process any library requests for data encryption keys. You should not run any library or host-initiated operations on SKM partitions during key generation and backup.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library 3 Select an SKM partition configured for library managed encryption, and temporarily disable library managed encryption by changing the Encryption Method from Enable Library Managed to Allow Application Managed (see Figure 36 on page 194). Remember which partition it is, because you will be changing it back in a few minutes. 4 Click Apply.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library Data encryption keys are generated. The library triggers the SKM server to generate a set of unique data encryption keys. This takes 15 minutes to an hour or longer, depending on network performance. The library notifies you when the process is complete. Figure 37 Changing Encryption Method Back to Enable Library Managed 8 Wait for the process to complete before resuming library operations.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library Each SKM server provides a unique encryption key for each tape cartridge that is encrypted. To read an encrypted tape in a library that is attached to an SKM server that is different than the server that originally provided the encryption key, the encryption key from the originating (i.e., source) SKM server needs to be shared with the receiving (i.e., destination) SKM server.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library For more information about the key servers and library managed encryption best practices, please refer to the Scalar Key Manager User’s Guide. Exporting Encryption Certificates To receive encryption keys from another SKM server, you must first send your native encryption certificate to that server.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library Importing Encryption Certificates The encryption certificate contains a public key that is used to wrap (encrypt) encryption keys prior to transporting them to another SKM server. When sharing tape cartridges, you need to import the encryption certificate of the destination SKM server. Note: This function is available to administrators and only applies to SKM servers.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library Exporting Data Encryption Keys SKM servers provide a unique encryption key for each tape cartridge that is encrypted. For another (i.e., destination) SKM server to read tapes encrypted by your SKM server (i.e., source), you need to export the encryption keys used to encrypt those tapes and send them to the destination server. Note: This function is available to administrators and only applies to SKM servers.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library Note: The owner of that server should have sent you the certificate and you should have imported it (see Sharing Encrypted Tape Cartridges on page 195 and Importing Encryption Certificates on page 198).
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library Importing Data Encryption Keys SKM servers provide a unique encryption key for each tape cartridge that is encrypted. In order to read tapes encrypted by a different (i.e., source) SKM server, you need to import the encryption keys used to encrypt those tapes onto your SKM server (i.e., destination). Note: This function is available to administrators and only applies to SKM servers.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library Caution: You must back up both SKM servers every time you import data encryption keys to protect against catastrophic server failure. In case of an incomplete import, the library displays a message and generates a diagnostic ticket. For instructions on what to do if this happens, see Using the SKM Encryption Key Import Warning Log on page 202.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library • CRC Check Failed — Error. The CRC data does not match the key or key metadata. The export file is corrupt. Suggested solution: Try to import the same file again. If this fails, export the key(s) for the listed tape cartridge(s) again, and then perform the import operation again. • Import To Primary/Secondary Server Failed — Error.
Chapter 7: Encryption Key Management Scalar Key Manager Functions Available on the Library 204 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 8 Getting Information About the Library There are a number of informational screens and reports you can use to get information about the library.
Chapter 8: Getting Information About the Library Viewing Library Information Viewing Library Information The About screen gives you a quick glance at the following library settings: • Library type (Scalar i40 or Scalar i80) • Library serial number • Copyright date • Library firmware version Web Client Select Reports > About > Scalar i40/i80. Viewing System Information The System Information report contains information about the library.
Chapter 8: Getting Information About the Library Viewing the Location of the Robot • Encryption (this section displays only if encryption key management is licensed and configured on the library) — Key server type; encryption software version; SSL connection (enabled/disabled); primary host (primary key server IP address or host name), primary key server port number; primary key server serial number; secondary host (secondary key server IP address or host name); secondary key server port number; secondary
Chapter 8: Getting Information About the Library Viewing the Location of the Robot Note: The operator panel does not update the left side graphical display until the motion is complete (success or failed) On the operator panel, do the following: Note: If you are viewing the alternate home screen, select Menu to return to default home screen. 1 Select Tools > Robotic View. The left graphical section depicts the top-down current location of the robot on the X axis. • The numbers indicate the storage column.
Chapter 8: Getting Information About the Library Viewing the Location of the Robot • The triangle represents the robot. If it is filled in, then the robot contains the media, otherwise the robot is empty. The direction the triangle points to indicates its location. The right information section provides the following: • Describes the current or last operation performed. If the operation performed affects a device location, the description will be numeric—for example Move Media: [1,2,5] to [1,5,1].
Chapter 8: Getting Information About the Library Viewing the Library Configuration Report • Picker Fingers - Engaged or Released. 3 Select Exit to return to the View. Viewing the Library Configuration Report The Library Configuration Report is a dynamic representation of the various library resources, including tape drives, slots, partitions, and library chassis.
Chapter 8: Getting Information About the Library Viewing the Library Configuration Report • Click Show Barcodes to display the barcodes for all imported cartridges. • By default, the Library Configuration Report displays the coordinates for all licensed slots that are assigned to a partition. To view all library slot coordinates, click Show ALL coordinates. • To print the report, click the Print icon in the upper right of the screen.
Chapter 8: Getting Information About the Library Saving and E-mailing the Library Configuration Record • Partitions — The following information is provided for each partition: name, status (online/offline), emulation type, barcode policy, total number of tape drives, number of active tape drives, total media, mounted media, total slots, full slots, total I/E station slots, full (occupied) I/E station slots, and encryption method.
Chapter 8: Getting Information About the Library Saving and E-mailing the Library Configuration Record • Serial Attached SCSI (SAS) tape drives — partition name, number of tape drives in partition, drive location, SCSI element address, interface type, drive type, ready state, online status, barcode, media type, element address, vendor, model, physical serial number, logical serial number, SAS Address, firmware level, control path status Note: The library configuration report lists the native device identif
Chapter 8: Getting Information About the Library Viewing the Network Settings Report Note: Do not enter more than one e-mail address in the E-mail Address text box on the Tools - E-mail Configuration Record screen. If you need to send the configuration record to multiple e-mail addresses, repeat the procedure for each e-mail address. Before you can e-mail the configuration record, the library e-mail account must be configured.
Chapter 8: Getting Information About the Library Viewing the Logged in Users Report Web Client Select Reports > Network Settings. Viewing the Logged in Users Report The Logged In Users report contains information about the users that are currently logged in to the library.
Chapter 8: Getting Information About the Library Viewing the All Slots Report The report contains the following information about each slot: • Slot Type — I/E station, storage, cleaning, or tape drive slot. • Barcode — Barcode number of the cartridge installed in the slot. No barcode number means the slot is empty. “No_Label” means the barcode is unreadable. • Partition — Partition that owns the slot (I/E station slots are shared by all partitions). • Location — Location coordinates of the slot.
Chapter 8: Getting Information About the Library Viewing, Saving, and E-mailing Library Logs Viewing, Saving, and E-mailing Library Logs You can view, save, and e-mail several logs containing information about the library: • Cleaning Log • Diagnostic Tickets Log • Media Security Log (available only with Advanced Reporting license) • Media Usage Log (available only with Advanced Reporting license) • SKM Encryption Key Import Warning Log (with EKM License) • Tape Drive Log Cleaning Log The Cleaning Log sho
Chapter 8: Getting Information About the Library Viewing, Saving, and E-mailing Library Logs Note: If you want to e-mail the log file to a recipient, type the recipient’s name in the text box next to the E-mail button, and then click the E-mail button. You must have your email notification configured in order to e-mail a log file. See Configuring the Library E-Mail Account on page 76 for more information.
Chapter 8: Getting Information About the Library Viewing, Saving, and E-mailing Library Logs Media Security Log (with Advanced Reporting License) Note: To access the Media Security log, your library must have an Advanced Reporting license. To learn more about the Advanced Reporting license, refer to Advanced Reporting on page 14. Media removal is detected by the library when it performs an inventory (at boot up; after an open door is closed, etc.).
Chapter 8: Getting Information About the Library Viewing, Saving, and E-mailing Library Logs 4 You can save or e-mail the report following the on-screen instructions. Note: If you want to e-mail the log file to a recipient, type the recipient’s name in the text box next to the E-mail button, and then click the E-mail button. You must have your e-mail account configured in order to e-mail a log file. See Configuring the Library E-Mail Account on page 76 for more information.
Chapter 8: Getting Information About the Library Viewing Library Information on the Operator Panel Note: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates. 6 Click Apply. A dialog displays asking you to confirm you want to take the partition offline. 7 Click OK. The Progress Window displays, displaying information on the action, elapsed time, and status of the operation.
Chapter 8: Getting Information About the Library Viewing Library Information on the Operator Panel • Number of I/E station slots containing a tape cartridge assigned to the partition Operator Panel 1 Select Reports > Partitions. 2 If the library contains more than one partition, use the Up and Down buttons to select a partition and press Select. Viewing Tape Drive Information The operator panel provides an overview of tape drive information.
Chapter 8: Getting Information About the Library Using Advanced Reporting Features Viewing the Date, Time, and Time Zone The operator panel displays the current date, time and time zone configured on the library. Operator Panel Select Reports > Date/Time. Viewing Licenses The operator panel displays a list of all the licenses currently installed on the library: number of COD slots licensed, number of unlicensed slots, and whether Advanced Reporting is licensed.
Chapter 8: Getting Information About the Library Viewing the Copyright Statement Viewing the Copyright Statement Operator Panel Select Reports > Copyright Statement. Web Client Available in the Web client online help. To view the help, click the Help icon in the upper right corner of the screen.
Chapter 9 Installing, Removing, and Replacing Components This chapter describes how to add, remove, and replace hardware components within your library. WARNING: Two people are required to lift and install the library. WARNING: Under no circumstances should a rack be moved while a library is installed.
Chapter 9: Installing, Removing, and Replacing Components Taking ESD Precautions • Removing and Replacing a Magazine • Removing and Installing a Power Supply • Removing and Replacing the System Control Board • Removing and Replacing a Tape Drive • Packaging the Library for Moving or Shipping • Replacing the Y-tray with Robot Taking ESD Precautions Some components within the Scalar i40 and Scalar i80 libraries contain static-sensitive parts.
Chapter 9: Installing, Removing, and Replacing Components Connecting Library Cables Connecting Library Cables Connect the cords and cables as follows (see Figure 42 on page 228). It is recommended that you leave some slack in the cables to allow you to perform certain replacement procedures in the future. 1 Connect the tape drive cables from the tape drives to the host. Caution: Use care when handling the fibre optic cables. Do not crimp or bend the cables.
Chapter 9: Installing, Removing, and Replacing Components Connecting Library Cables Figure 42 Connection Locations Full-height tape drives Power supply cord Filler plate Filler plate Tape drive cables Ethernet cable in LEFT SCB port Half-height tape drives Service port – do not use Power supply cord Filler plate Tape drive cables 228 Ethernet cable in LEFT SCB port Service port – do not use Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 9: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Installing the Rack Mount Kit (Rail Kit) The instructions for installing the rails are the same for both the Scalar® i40 and the Scalar i80. WARNING: If the rack is empty at the time of installation, do NOT install the library too high in the rack. The weight of the library may cause the rack to become “top heavy” and unstable if installed in the top of an empty rack.
Chapter 9: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Space Requirements See the following: • Physical Specifications on page 341 and • Air Clearance Requirements on page 343 Tools Required • Phillips screwdriver • Magazine lock override tool — an opened paperclip, small screwdriver, or other object (3.
Chapter 9: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Qty Figure Description 8 T- nut (M5) – for shelf assembly 8 total Rail adapter – 4 each of two types are included. You need 4 for installation; choose the type appropriate for your rack (for more information, see Figure 45 on page 235) 8 Phillips head screw, countersunk (M4 x 12) – for mounting shelves to rack 8 Washer, countersunk – for mounting shelves to rack 4 Clip nut (M5 x 0.
Chapter 9: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Installing the Rack Mount Shelves Before installing the rack mount shelves, you must collect the following information: • Type of rack mount rails (square hole, through hole, or threaded hole) • Depth of rack 1 Assemble the rack mount shelves included in the accessory kit (left and right): a The holes used to attach the two halves of the rack mount shelves differ depending on the depth of the rack (see Figur
Chapter 9: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Figure 43 Rack Mount Shelf Depth Requirements Rear of rack Use these holes for rack depths of 24 in (60.9 cm) to 28 in (71.1 cm) Front of rack Use these holes for rack depths of 27 in (68.5 cm) to 36 in (91.4 cm) Rear of rack Use these holes for rack depths of 24 in (60.9 cm) to 28 in (71.1 cm) Use these holes for rack depths of 27 in (68.5 cm) to 36 in (91.
Chapter 9: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Figure 44 Assembling the Left and Right Rack Mount Shelves The metal fold must be toward the outside of the shelf as shown T-nuts must be oriented as shown to properly fit in the shelf adjustment slot Back of rack Front of rack T-nuts f Le rac k sh elf M5 x 10 screws T-nuts must be oriented as shown to properly fit in the shelf adjustment slot Ex te n de r M5 x 10 screws 234 ide t -s t un mo
Chapter 9: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) c Determine the type of rail adapter required for your rack. Each rail adapter is marked with the specific hole type supported (see Figure 45).
Chapter 9: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) d Attach the appropriate rail adapter to the front and back of the rack mount shelves (right and left) with 2 M5 x 10 screws per adapter (see Figure 46).
Chapter 9: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) 2 Install the left and right rack mount shelves into the rack (the rack mount shelves adjust 24 to 36 in.) and secure with the following parts in four locations (see Figure 47 on page 238): • 2 washers • 2 M4 x 12 screws Note: The rack mount shelves must be installed on the inside rack rails.
Chapter 9: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Figure 47 Installing the Rack Mount Shelves Washers M4 x 12 screws Left shelf Right shelf 238 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 9: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) 3 Once the rack mount shelves are secured to the rack, tighten the screws securing the adjustable shelves (right and left) together (see Figure 48).
Chapter 9: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) 4 If the rack does not have threaded holes, install a clip nut or a cage nut in the back side of the rail, in the first empty hole below the rail adapter. This is what you will screw the library thumbscrews into to secure the library in the rack. See table below for type of nut, and Figure 49 on page 241 for installation location.
Chapter 9: Installing, Removing, and Replacing Components Installing the Library In a Rack Figure 49 Location for Installing the Clip Nut or Cage Nut Rail adapter Clip nut or cage nut installed in the first empty hole below rail adapter Installing the Library In a Rack Caution: Make sure the rack mounting rails are level, both left to right and front to back. If the library is not level in the rack, it will not work properly. WARNING: At least two people are required to lift and install the library.
Chapter 9: Installing, Removing, and Replacing Components Installing the Library In a Rack 2 Lift the library, place it on the rack shelves, and slide it into the rack as far as it will go. 3 Open one of the magazines slightly to access the captive thumbscrew that is attached to the library chassis. You will use this thumbscrew to secure the library to the rack. To open the magazine, insert the magazine lock override tool into the access hole in the bottom of the magazine bezel (see Figure 50 on page 242).
Chapter 9: Installing, Removing, and Replacing Components Removing the Library From a Rack Figure 51 Securing the Scalar i40 and Scalar i80 in the Rack Removing the Library From a Rack WARNING: At least two people are required to lift the library and remove it from a rack. 1 Shut down the library by selecting Actions > Shutdown from the operator panel. 2 Turn OFF the library by pressing the power button on the front panel.
Chapter 9: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit 4 Remove all the tape drives from the library (for details, see Removing and Replacing a Tape Drive on page 286). 5 Remove all the magazines from the library (for details, see Removing and Replacing a Magazine on page 271). 6 Unscrew the captive thumbscrews in the “rack ears” that secure the library to the rack (see Figure 51 on page 243). 7 Slide the library out of the rack.
Chapter 9: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit Figure 52 Desktop Kit, Scalar i40 and Scalar i80 Scalar i40 Scalar i80 Quantum Scalar i40 and Scalar i80 User’s Guide 245
Chapter 9: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit Kit Contents Tools Required Item Quantity Top cover 1 Side panel 2 for the Scalar i40; 4 for the Scalar i80 Top cover screws 2 Rubber feet 8 • Phillips screwdriver • Magazine lock override tool — an opened paperclip, small screwdriver, or other object (3.
Chapter 9: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit Space Requirements See the following: • Physical Specifications on page 341 and • Air Clearance Requirements on page 343 Procedure WARNING: Two people are required to safely lift the library. 1 If your library is currently installed in a rack, remove the magazines and tape drives, and then remove the library from the rack. See Removing the Library From a Rack on page 243.
Chapter 9: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit Figure 53 Magazine Release Latch Access Holes Magazine release latch access holes 4 Look through the magazine slot openings to be sure the Y-tray is resting on the floor of the library. If not, reach inside and gently press down on one of the Y-tray’s side metal rods until the Y-tray starts moving. It should drift down to rest on the floor of the library.
Chapter 9: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit Figure 54 Location of Rubber Feet on Bottom of Library 7 Install the side panels one at a time (in any order) as follows (see Figure 55 on page 251): a Orient the side panel correctly. They are all the same but can only be installed one way. Line up the eight posts on the inside of the side panel with the holes in the side wall of the library.
Chapter 9: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit c Slide the side panel toward the front of the library about half an inch until it stops and the posts are engaged in the holes. The side panel should be flush with the side of the library chassis. d Tighten the thumbscrew at the front of the library to secure the side panel to the library.
Chapter 9: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit Figure 55 Installing side panels Holes for side panel posts Magazine release access holes Captive thumbscrew Hole for captive thumbscrew Inset showing captive thumbscrew behind open magazine Quantum Scalar i40 and Scalar i80 User’s Guide 251
Chapter 9: Installing, Removing, and Replacing Components Removing the Library from a Desktop Kit 8 Install the top cover as follows (see Figure 56): a Slide the top cover onto the library, from back to front. The back of the top cover has two screw holes and overhangs the back of the library. b Install the two top cover screws through the top cover and into the screw holes in the top of the side panels. Figure 56 Installing Top Cover 9 Re-install the magazines and push them in until they close.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing the Front Bezel Removing and Replacing the Front Bezel The procedure is similar for the Scalar® i40 and the Scalar i80. Pictures of the Scalar i40 also apply to the Scalar i80. You may perform this procedure with library power ON. If you do, be careful not to accidentally press the power button and turn the library off when installing the bezel. Read these instructions completely before beginning.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing the Front Bezel d Repeat for all magazines in the library. 3 Prepare to gain access to the bezel screws (see Figure 57 on page 255 and Figure 58 on page 256 for locations). The method depends upon how your library is installed. Follow the instructions in the table below that correspond to your library installation. If your library is... Follow these steps...
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing the Front Bezel 5 Make sure all the magazines are pulled out a few inches (or removed) to allow you to remove and install the bezel without damaging it. 6 Remove and set aside the two screws securing the bezel to the bottom of the chassis (see Figure 57 on page 255). 7 Remove and set aside the two screws securing the bezel to the top of the chassis (see Figure 58 on page 256).
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing the Front Bezel Figure 58 Bezel Screws Thumbscrew securing library to rack 8 Remove the bezel as follows: • Scalar i40: Grasp the bezel gently at the top and bottom and pull the bezel straight out and off of the library. Do not tip or twist the bezel as you pull it off. • Scalar i80: Use your fingers to grasp the bezel near the center on both sides and pull outward to disengage the bezel (see Figure 59 for location).
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing the Front Bezel Figure 59 Scalar i80 Pull/Push Locations Pull in this area when removing bezel. Push in this area when installing bezel. Pull in this area when removing bezel. Push in this area when installing bezel. 9 Install the new bezel straight onto the library. Do not tip or twist the bezel. If magazines are still in the library, be careful not to scratch or damage the bezel as you install it.
Chapter 9: Installing, Removing, and Replacing Components Replacing the Chassis 14 If you removed the library from the rack to perform this procedure, run the Installation and Verification Test (IVT) to ensure the Y-tray, tape drives, and magazines are all functioning properly. From the operator panel, select Tools > IVT and follow the instructions on the screen. The IVT takes about 30 minutes. See Running the Installation and Verification Test (IVT) on page 325 for more information about the IVT.
Chapter 9: Installing, Removing, and Replacing Components Replacing the Chassis Procedure When you replace a library chassis, you will remove all the components from your existing library and install them in the new library. 1 Unpack the new library chassis and place it on a flat, level surface. See the instructions in Chapter 2, Unpacking the Library for specific unpacking instructions, particularly about removing the Y-tray restraints.
Chapter 9: Installing, Removing, and Replacing Components Replacing the Chassis Component to Remove Tape Drives Instructions 1 Label each tape drive with its location in the library slots. It is recommended that you reinstall the tape drives in the same location in the new chassis. 2 Unscrew the captive thumbscrews securing the tape drive sled to the back of the library. Half-height tape drives have two thumbscrews. Full-height tape drives have four thumbscrews.
Chapter 9: Installing, Removing, and Replacing Components Replacing the Chassis Figure 60 Components to Remove Remove Magazine release access holes Remove 8 If the library is in a desktop kit or rack, remove it. • To remove the library from a rack, unscrew the captive thumbscrews on the front of the library that secure the library to the rack, then slide the library out of the rack. Place the library on a flat, stable surface. WARNING: Two people are required to safely lift the library out of a rack.
Chapter 9: Installing, Removing, and Replacing Components Replacing the Chassis Do NOT remove the eight rubber “feet” installed on the bottom of the library (you will remove them later, in Step c, Sub-Step c on page 263, once the library is set on its side). 9 Remove the Y-tray restraint from the replacement chassis.
Chapter 9: Installing, Removing, and Replacing Components Replacing the Chassis Note: The robot may stay at the top of the library, or it may move downward toward the floor of the library. If it moves downward, you will hear the gears turning as it moves. This is normal. 10 Restrain the Y-tray in the chassis being returned as follows (see Figure 62 on page 264): a Look through the magazine slot openings to be sure the Y-tray is resting on the floor of the library.
Chapter 9: Installing, Removing, and Replacing Components Replacing the Chassis Figure 62 Restraining the Ytray Rack “ear” overhangs edge of desk or table Four Y-tray restraint thumbscrews 11 If desired, you may cover the holes in the replacement library top cover with stickers, which are provided in the accessory kit for this purpose. This step is optional and is intended to prevent small objects from accidentally falling into the library through the holes.
Chapter 9: Installing, Removing, and Replacing Components Replacing the Chassis 13 Install the components you removed from the old chassis into the new chassis. Component to Install System Control Board (SCB) Instructions Install the SCB before you install the power supply. 1 Position the SCB for installation: The board components face up. The flat part of the board faces down. The thumbscrews are on the upper side of the SCB back plate.
Chapter 9: Installing, Removing, and Replacing Components Replacing the Chassis Component to Install Tape Drives Instructions 1 Insert the tape drives into the same drive slots they were in the old chassis. The “shelf” on the bottom of the drive sled fits into the notch in the library chassis and slides on the plastic guide rails. The tape drive must be level to slide in smoothly.
Chapter 9: Installing, Removing, and Replacing Components Replacing the Chassis Figure 63 Reinstalled Components Half-height tape drives Power supply cord Tape drive cables Ethernet cable in LEFT SCB port Full-height tape drives Power supply cord Fibre Channel cables in LEFT port of full-height tape drives Quantum Scalar i40 and Scalar i80 User’s Guide Ethernet cable in LEFT SCB port 267
Chapter 9: Installing, Removing, and Replacing Components Replacing the Chassis 14 Turn ON the library by pressing the power button on the front panel. 15 Wait for the library to initialize. This can take up to 5 to 17 minutes, depending on library size. 16 You will notice the library has a new diagnostic ticket (DT042) stating the library’s vital product data (VPD) has changed.
Chapter 9: Installing, Removing, and Replacing Components Removing and Installing a Filler Plate Removing and Installing a Filler Plate A filler plate is required to cover every empty tape drive and power supply slot on the rear of the library, in order to maintain proper library cooling. If you remove a tape drive or power supply from the library, you must cover the opening with a filler plate.
Chapter 9: Installing, Removing, and Replacing Components Removing and Installing a Filler Plate 3 Lift the filler plate up to disengage the catch at the bottom and pull the filler plate out of the slot. Installing a power supply filler plate: • On the Scalar i80, if you are using only one power supply, you should install the power supply in the upper slot, and cover the lower slot with a filler plate (see Figure 64 on page 270). 1 Hold the filler plate with the thumbscrews at the top.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing a Magazine Removing and Replacing a Magazine The procedure for replacing magazines is the same on the Scalar® i40 and the Scalar i80. Note: The library can operate with one or more magazines uninstalled. However, it will operate at reduced speed.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing a Magazine 3 Click the “print” icon in the upper right corner to print the report. Alternatively, take a screen capture of the report and save or print it, or copy the map by hand. Removing the Magazine from the Library You can perform this procedure with library power on. 1 From the operator panel, select Actions > Magazine. 2 Use the Up and Down buttons to select the magazine you want to remove and press Release.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing a Magazine Figure 65 Magazine Release Latch Access Holes Magazine release latch access holes Installing the Magazine The replacement magazine can be used on either the left or right side of the library, depending on how it is oriented. Once it is oriented correctly, the left or right bezel can be attached. You can perform this procedure with the library powered on.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing a Magazine Figure 66 Proper Orientation (Right-Side Magazine) Springs Silver rollers 3 Choose the correct bezel (left or right) from the magazine replacement kit. Note: If you try to install the wrong bezel, it will not fit and you will not be able to install it. 4 Push up on the top bezel tabs and fit them over the posts on the top of the magazine.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing a Magazine Figure 67 Removing/Installing the Magazine Bezel Bezel Tab 7 Remove the tape cartridges from the removed magazine and carefully install them in the exact same slots in the replacement magazine. Use the map you created if necessary. 8 Slide the magazine into the magazine slot all the way until it stops. The library performs an inventory on the replaced magazine. 9 Wait for the library to finish its inventory.
Chapter 9: Installing, Removing, and Replacing Components Removing and Installing a Power Supply c From the operator panel, select Tools > Diagnostics. d Continue through the next few screens to run the magazine test on the replaced magazine. If a problem is found during testing, you receive a diagnostic ticket. See Running the IVT Diagnostic Subtests Individually – Robotics, Tape Drive, and Magazine Tests on page 327 more information.
Chapter 9: Installing, Removing, and Replacing Components Removing and Installing a Power Supply Figure 69 Redundant Power Supply System Scalar i80, dual power supplies for redundancy Replacing a Power Supply in a SinglePower-Supply System (Scalar i40 and Scalar i80) Note: If you have a single power supply in a Scalar i80, it is recommended that you install it in the upper slot, to provide better temperature control (see Figure 68).
Chapter 9: Installing, Removing, and Replacing Components Removing and Installing a Power Supply 8 Connect the power cord to the power supply. 9 Make sure the power cord is plugged in to a grounded, AC outlet. 10 The power supply LED should turn amber to indicate it is plugged in but the library is not turned on. 11 Turn ON library power by pressing the power button on the front panel. The power supply LED should turn green immediately to indicate the library is turned on.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board The power supply only goes in one way, and should slide in easily. If you cannot slide it in, you may be trying to install it upside down. 7 Tighten the two thumbscrews finger tight. 8 Connect the power cord to the power supply. 9 Make sure the power cord is plugged in to a grounded, AC outlet. The power supply LED should turn green immediately to indicate the library is turned on.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board 1 If the library is still operational, save the library configuration. From the Web client, select Tools > Save/Restore Configuration. Select Save Configuration and click Apply. Save the configuration to a known location.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board Figure 70 Ethernet Port Locations on the SCB Thumbscrews Scalar i40 Ethernet port Thumbscrews Ethernet port Scalar i80 15 Continue to Installing Library Firmware on page 281. Installing Library Firmware 1 Connect the power cords to the power supplies on the back of the library. Make sure that each power supply is plugged in to a grounded, AC outlet.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board 3 When initialization is complete, the Library Installation screen displays on the operator panel, displaying the text, “The library needs to have its IP Address configured.” The purpose of this screen is to set the IP address so you can access the library via the Web client and download firmware. (After you have loaded firmware, you can change or reconfigure IP addresses if needed.) 4 Press Next.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board 10 Click OK, then click OK again to agree to restart the library. The Web client displays the following message: Decoding installation bundle...done. Validating bundle...good. Installing firmware...library will reboot when complete. 11 Go to the operator panel and wait until the Setup Wizard displays on the screen. The Setup Wizard screen may take up to 20 minutes to appear.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board d Click Apply e Click OK. Note: Restoring the configuration does NOT restore your network settings. 5 Check the library’s date, time, and time zone settings and reconfigure if necessary. From the Web client, select Setup > Date & Time. 6 If you changed the IP address from what it was originally, update host and other applications that access the library. 7 Save the library configuration.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board 3 Complete the Setup Wizard on the operator panel. If you make a mistake or do not complete all the screens, you can change the configuration later using the operator panel or Web client Setup menus. Note: You cannot update the host name or time zone on the operator panel. If the displayed host name or time zone is incorrect, change it later using the Web client (see Step 8 on page 285).
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing a Tape Drive 9 If you are connecting to a Scalar Key Manager (SKM), take note that TLS certificates will need to be loaded onto the library. See Installing TLS Certificates on the Library on page 186 for instructions. 10 Save the library configuration. From the Web client, select Tools > Save/Restore Configuration. Select Save Configuration and click Apply. Save the configuration to a known location.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing a Tape Drive Preparing Partitions and Control Paths Depending on the types of tape drives you are removing and installing, you may need to reconfigure library partitions or change the control path before you remove and replace the tape drive. There are four different types of installation, described in the table below. Follow the instructions in the table before proceeding to the remove/install procedures.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing a Tape Drive Removing a Tape Drive from the Library Caution: Do not remove a tape drive that is currently performing an operation. 1 Make sure the tape drive you want to remove is empty of media. From the operator panel, select Actions > Tape Drive > Unload. 2 Take the tape drive you want to remove offline. From the operator panel, select Actions > Tape Drive > Change Mode. Select the tape drive and press Modify.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing a Tape Drive • Scalar i80: Half-height tape drives can be installed in slots 1, 2, 3, 4, and 5. Full-height tape drives can be installed in slots 1, 3, and 5. The extra space where slot 6 would be cannot hold a half-height tape drive, but will accommodate a full-height tape drive installed in slot 5.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing a Tape Drive Figure 72 Installing a Tape Drive Notch in library chassis Drive sled “shelf” slides in notch 3 Tighten the tape drive’s captive thumbscrews finger tight to secure the tape drive to the library chassis. The tape drive LED illuminates red for up to 30 seconds. Then the tape drive fan starts and the LED turns amber, indicating the tape drive is offline.
Chapter 9: Installing, Removing, and Replacing Components Removing and Replacing a Tape Drive 6 If needed, add the new tape drive to an existing partition or create a new partition for it. From the Web client, select Setup > Partitions and complete the necessary screens. 7 Bring the tape drive online, if it is not online already. From the operator panel, select Actions > Tape Drive > Change Mode. Select the tape drive you want to bring online and press Modify.
Chapter 9: Installing, Removing, and Replacing Components Packaging the Library for Moving or Shipping Packaging the Library for Moving or Shipping Packaging Kit Contents • Shipping carton • Top foam • Bottom foam • Anti-static wrapping • (4) M5 Thumbscrews to restrain Y-tray • Bottom tray (Scalar i80 only) • Pallet (Scalar i80 only) • (2) Cardboard “corner boards” (Scalar i80 only) • (2) Straps and buckles for securing packaging to pallet (Scalar i80 only) Creating a Backup Map of Cartridge Locations Y
Chapter 9: Installing, Removing, and Replacing Components Packaging the Library for Moving or Shipping Procedure 1 As a precautionary measure, save the library configuration: From the Web client, select Tools > Save/Restore Configuration. Select Save System Configuration and click Apply. When prompted, save the file to a known location on your computer. 2 Stop all library and host operations. 3 Remove the magazines from the library: a From the operator panel, select Actions > Magazine.
Chapter 9: Installing, Removing, and Replacing Components Packaging the Library for Moving or Shipping 8 If the library is in a rack or desktop kit, remove it. • To remove the library from a rack: a Remove all the tape drives from the library. Label tape drives so you know what order to reinstall them later. They must be reinstalled in the same slots as they were previously. Unscrew the thumbscrews and pull the tape drive handle to remove the drive from the library.
Chapter 9: Installing, Removing, and Replacing Components Packaging the Library for Moving or Shipping b Install four thumbscrews into the floor of the library in the locations shown in Figure 73 on page 295. They will screw through the Y-tray and hold it in place on the floor of the library. Figure 73 Restraining the Ytray Rack “ear” overhangs edge of desk or table Four Y-tray restraint thumbscrews c Do NOT turn the library back to an upright position at this point.
Chapter 9: Installing, Removing, and Replacing Components Packaging the Library for Moving or Shipping 13 Wrap the library in the anti-static wrapping provided in the packaging kit. WARNING: Two people are required to safely lift the library. 14 Place the library in the packaging as shown in Figure 74 and Figure 75.
Chapter 9: Installing, Removing, and Replacing Components Packaging the Library for Moving or Shipping Figure 75 Scalar i80 Packaging Top foam Library (anti-static wrap not shown for clarity) Bottom foam Shipping carton Bottom tray Pallet Scalar i80 only: Place two corner boards on the long edges on top of the shipping carton. Strap the box to the pallet, then wrap the entire assembly in stretch-film prior to shipping.
Chapter 9: Installing, Removing, and Replacing Components Replacing the Y-tray with Robot Replacing the Y-tray with Robot Y-tray with Robot replacement is a service-only procedure. If the Y-tray fails, you will need to call Quantum Support for a replacement.
Chapter 10 Updating Firmware This chapter covers updating library and tape drive firmware, including: • Updating Library Firmware • Updating and Autoleveling Tape Drive Firmware • About Tape Drive Firmware Autoleveling • Uploading Tape Drive Firmware Used in Autoleveling • Deleting Tape Drive Firmware Used in Autoleveling • Initiating Tape Drive Firmware Autoleveling Updating Library Firmware The library firmware update operation allows you to update library firmware using the Web client.
Chapter 10: Updating Firmware Updating Library Firmware Before updating library firmware, it is recommended that you capture the library snapshot. The library snapshot file saves status information and trace logs for library components. This information helps technical support troubleshoot issues that might occur with the firmware upgrade. For more information, see Capturing Snapshots of Library Information on page 317.
Chapter 10: Updating Firmware Updating Library Firmware Web Client 1 Log into your library to view the latest firmware version available. Click Tools > Update Library Firmware. If you are connected to the Internet, the screen displays the firmware currently loaded on your library and the latest available firmware. Figure 76 Tools - Update Library Firmware Screen Note: You can also view a listing of the latest version of library firmware on the following Web site: http://www.quantum.
Chapter 10: Updating Firmware Updating Library Firmware 3 Capture a library snapshot (see Capturing Snapshots of Library Information on page 317). 4 Save the library configuration (see Saving the Library Configuration on page 107). 5 If the library has an internet connection, use the Web client to update the library to the latest firmware. If the library does not have an internet connection, use a Web browser to browse for a specific file.
Chapter 10: Updating Firmware Updating Library Firmware f Go to Step 6. 6 Click Apply. A confirmation dialog box displays asking you to confirm that you want to update the library firmware and reboot the library. 7 Click OK to continue with the library firmware update operation. The Progress Window displays. The Progress Window contains information on the action, elapsed time, and status of the requested operation. The Progress Window closes automatically and the library shuts down and then reboots.
Chapter 10: Updating Firmware Updating and Autoleveling Tape Drive Firmware Updating and Autoleveling Tape Drive Firmware The library firmware bundle file contains baseline tape drive firmware image that Quantum has validated. Tape drive firmware is installed at the same time as library firmware. (You can also install upgrades or patches separately, which is described in the sections below.
Chapter 10: Updating Firmware Updating and Autoleveling Tape Drive Firmware • If you upgrade library firmware, the baseline tape drive firmware for that version of library firmware will overwrite the existing baseline tape drive firmware images. If you did not previously upload a patch, all the tape drives will be autoleveled to the new baseline. If you previously uploaded a patch, the patch remains and tape drive firmware will remain autoleveled to the patch.
Chapter 10: Updating Firmware Updating and Autoleveling Tape Drive Firmware Uploading Tape Drive Firmware Used in Autoleveling Tape drive firmware is bundled with the library firmware and is automatically installed and autoleveled on your tape drives when you install library firmware. In some cases, a tape drive firmware upgrade or patch may be available from Quantum Support outside of the normal library firmware release cycle.
Chapter 10: Updating Firmware Updating and Autoleveling Tape Drive Firmware 4 Select Tools > Drive Operations. The Tools - Drive Operations screen displays. 5 Select Upload/remove tape drive firmware for autoleveling and click Next. The Tape Drive Firmware Autolevel screen displays. The screen lists the vendor, type, interface type, form factor, and firmware revision number for all tape drives that the library supports, whether or not they are installed in the library. 6 Click Upload.
Chapter 10: Updating Firmware Updating and Autoleveling Tape Drive Firmware Note: Deleting tape drive firmware for autoleveling only deletes the firmware and makes the library's baseline tape drive firmware available for autoleveling. It does not initiate autoleveling or install firmware on the tape drives. To initiate autoleveling, see Initiating Tape Drive Firmware Autoleveling on page 310. You can only delete tape drive firmware on the Web client. Web Client 1 Select Tools > Drive Operations.
Chapter 10: Updating Firmware Updating and Autoleveling Tape Drive Firmware Initiating Tape Drive Firmware Autoleveling Autoleveling occurs automatically at specific times (whenever a tape drive is added, replaced, or power cycled; when the library is rebooted; or when you update library firmware).
Chapter 10: Updating Firmware Updating and Autoleveling Tape Drive Firmware 310 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 11 Troubleshooting The Scalar i40 and Scalar i80 libraries include advanced system monitoring and alerting mechanisms that inform you of library status and issues. The library provides you with status information about various library subsystems and components. It also notifies you of issues it detects and guides you through diagnosing and correcting issues before problems interfere with backups.
Chapter 11: Troubleshooting About Diagnostic Tickets About Diagnostic Tickets The library uses advanced problem detection, reporting, and notification technology to alert you of problems as soon as they occur. The library performs numerous self-tests to monitor the library’s temperature, voltage and currents, and standard library operations. It performs these self-tests each time the library is powered on and during normal operation when the library is idle.
Chapter 11: Troubleshooting About Diagnostic Tickets The library has a number of visual cues to alert you that one or more diagnostic tickets exist: • The library’s ticket indicator LED turns on to indicate that at least one ticket exists (see Front Panel LEDs on page 321). • The operator panel displays a health status icon (see Health status on page 26 for description). • The Web client displays a subsystem status icon (see Subsystem Status on page 32).
Chapter 11: Troubleshooting About Diagnostic Tickets If you do not close a diagnostic ticket and the issue recurs, the only thing that gets updated in the ticket is the date and time the issue recurred (listed under Last Occurrence on the Web client and Updated on the operator panel). Ticket details are not updated because the original issue is often the root cause.
Chapter 11: Troubleshooting About Diagnostic Tickets Web Client 1 You can view all diagnostic tickets by selecting Tools > All Diagnostic Tickets. Alternatively, you can view library, tape drive, and media tickets separately via the Home Page Subsystem Status buttons (see Subsystem Status on page 32). Whichever method you choose, the tickets are displayed in order of last occurrence of each event, beginning with the most recent. Note: Last Occurrence indicates the last time a ticket event occurred.
Chapter 11: Troubleshooting About Diagnostic Tickets 5 You can also close all tickets at once by clicking the Close All Tickets button. Caution: Be careful when pressing the Close All Tickets button. This closes all diagnostic tickets even if they are not resolved. It is recommended that each diagnostic ticket be viewed, analyzed, and closed individually. Note: To display all closed tickets, select the Include Closed Tickets check box at the bottom of the screen.
Chapter 11: Troubleshooting Capturing Snapshots of Library Information Note: Tickets that were auto-closed are designated as “Canceled.” Capturing Snapshots of Library Information Technical support personnel may ask you to capture a snapshot of the library so they can better diagnose issues. The Capture Snapshot operation captures detailed information about the entire library in a single ASCII file that can be e-mailed to technical support personnel.
Chapter 11: Troubleshooting Troubleshooting Library “Not Ready” Messages Web Client 1 Select Tools > Capture Snapshot. 2 Select whether to download the file or e-mail it to a recipient, and click Apply. Troubleshooting Library “Not Ready” Messages “Not Ready” Messages on the Operator Panel If a “not ready” message displays on the operator panel at startup, it means the robot cannot move. The library may display a message stating that it did not initialize.
Chapter 11: Troubleshooting Troubleshooting Library “Not Ready” Messages If the library displays a “not ready” message, you may be able to tell from the message how to remedy the situation. If not, the library generates a diagnostic ticket whenever the library encounters a problem. The diagnostic ticket may provide information that can help you troubleshoot the problem. For more information, see About Diagnostic Tickets on page 312.
Chapter 11: Troubleshooting Retrieving Tape Drive Logs Retrieving Tape Drive Logs The library allows you to retrieve tape drive logs using the Web client. Tape drive log information can be used to help troubleshoot the library, the tape drive sled, and tape drive issues. Since the log retrieval process can take up to 30 minutes, the tape drive and associated partition are automatically taken offline during the operation and brought back online when the operation completes.
Chapter 11: Troubleshooting Interpreting LEDs • Tape drives • Power supplies Front Panel LEDs There are two LEDs on the front panel, above the power button. They function as follows: LED Location Color Indicates Power-on LED (closest to power button) Green Library power is ON. Ticket indicator LED. (farthest from power button) Amber The LED is illuminated when at least one open or unopened diagnostic ticket exists.
Chapter 11: Troubleshooting Interpreting LEDs System Control Board LEDs The SCB has one health status LED. In addition, each Ethernet port contains two LEDs, a green “activity indicator” and an amber “link indicator.” The Ethernet port closest to the center of the library is for customer use. The Ethernet port farthest from the center of the library is for service use only. LED Color Indicates SCB Health Status LED Green Healthy and operational. Red Failure. Replacement required.
Chapter 11: Troubleshooting Interpreting LEDs Tape Drive/Sled LEDs The library supports SAS and Fibre Channel tape drives. The drive sled LEDs for each are described below. SAS SAS Tape Drive Sleds have one LED that indicates the following: Color Indicates Green Healthy and operational. Amber Tape drive is offline. Red Failure. Replacement required. Fibre Channel Fibre Channel tape drive sleds have two LEDs on their rear panel, indicated on the drive sled as STATUS and LINK (see Figure 79).
Chapter 11: Troubleshooting Interpreting LEDs Figure 79 Fibre Channel Tape Drive LEDs Link LED Status LED Half-height FC tape drive Full-height FC tape drive Link LED Power Supply LED 324 Status LED Diagnostic tickets typically report all problems related to power supplies. You can also observe the power supply LED to see if the power supply is functioning appropriately (see Figure 80).
Chapter 11: Troubleshooting Running the Installation and Verification Test (IVT) Figure 80 Power Supply LED Power supply LED Running the Installation and Verification Test (IVT) The Installation and Verification Test (IVT) is used to evaluate a newly installed library or one that has been moved. The test calibrates the robot to the library, verifies that the robot is functioning properly, and verifies that the magazines and tape drives are installed correctly and reachable by the robot.
Chapter 11: Troubleshooting Running the Installation and Verification Test (IVT) • Tape Drive Test — For each installed tape drive, the robot moves a scratch tape into the tape drive, inventories the scratch tape, and moves the scratch tape out of the tape drive. The test takes 1–2 minutes per tape drive. • Magazine Test — Moves a scratch tape through all storage slots in the library. These tests verify the robotics can reach all the slots in the magazine for both get and put operations.
Chapter 11: Troubleshooting Running the IVT Diagnostic Subtests Individually – Robotics, Tape Drive, and Magazine Tests • A scratch tape must be in the top I/E station slot. The scratch tape must be assigned to the System partition. The scratch tape must be compatible with all unloaded tape drives installed in the library. For a list of supported media, see Supported Media on page 347. Operator Panel 1 Make sure the prerequisites listed in Prerequisites for Running IVT on page 326 are met.
Chapter 11: Troubleshooting Running the IVT Diagnostic Subtests Individually – Robotics, Tape Drive, and Magazine Tests Details about running the diagnostic subtests include: • Running a diagnostic takes partitions offline and logs all users off of the Web client. • The operator panel displays progress of the diagnostic. When a test begins, its progress displays as “Running.” Once a test completes, its progress changes to either “Passed” or “Failed.” • Once a diagnostic test starts, you cannot stop it.
Chapter 11: Troubleshooting Running the Random Move Test Operator Panel 1 Make sure the prerequisites listed in Prerequisites for Running Diagnostic Subtests on page 328 are met. 2 Select Tools > Diagnostics. 3 Select Robotics Test, Tape Drive Test, or Magazine Test and press Select. 4 For the tape drive or magazine test, select which tape drive or magazine you want to test, or select ALL, then press Select. 5 Press Yes to set partitions offline, log users off the Web client, and continue with the test.
Chapter 11: Troubleshooting Performing Library Diagnostics 6 When you are ready to stop the test, press Stop. 7 When the operator panel displays the message that the test has stopped, press OK. Performing Library Diagnostics The Diagnostics menu on the Web client contains tests you can run to determine if tape drives and robotics, are working as they should. Notes about Diagnostics include: • Entering Diagnostics takes all your library partitions offline.
Chapter 11: Troubleshooting Performing Library Diagnostics 3 Select the test you want to run from the menus. Your choices include: • Tape Drive Reset (see Resetting a Tape Drive on page 331 for more information) • Robotics Get/Put Test (see Robotics Get/Put Test on page 332 for more information) 4 To exit Diagnostics, select Exit. Resetting a Tape Drive The Drive Reset operation power cycles the tape drive while the tape drive remains in the drive sled in the library.
Chapter 11: Troubleshooting Performing Library Diagnostics Web Client 1 Enter Diagnostics (Tools > Diagnostics, then click OK to take partitions offline and log out all other users of the same or lower privileges). 2 Select Drives > Drive Tests > Drive Reset. 3 If the tape drives are assigned to more than one partition, select the partition in which the tape drive(s) you want to reset are located. Select Unassigned if the tape drive(s) you want to reset are not assigned to a partition. Click Next.
Chapter 11: Troubleshooting Resetting Factory Defaults Resetting Factory Defaults Resetting factory defaults restores the library’s default configuration (see Default Configuration on page 40). Resetting factory defaults clears: • Most of the library’s configurable items, such as partitions, user accounts, import/export (I/E) station slots, cleaning slots. • All diagnostic tickets and log information. • Any tape drive firmware images uploaded manually.
Chapter 11: Troubleshooting Resetting Factory Defaults 334 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 12 Working With Cartridges and Barcodes This chapter describes how to work with cartridges and barcodes. When working with tape cartridges, certain considerations should be taken into account. For example, all tape cartridges in the library must have a barcode label. In addition, when loading your library, you should be aware of whether or not your cartridges are write-protected. This section discusses these types of items in general terms.
Chapter 12: Working With Cartridges and Barcodes Handling Tape Cartridges Properly Handling Tape Cartridges Properly To ensure the longest possible life for your cartridges, follow these guidelines: • Select a visible location to post procedures that describe proper media handling. • Ensure that anyone who handles cartridges has been properly trained on all procedures. • Do not drop or strike cartridges.
Chapter 12: Working With Cartridges and Barcodes Write-Protecting Tape Cartridges • If you ship cartridges, ship them in their original packaging or something stronger. • Do not insert damaged cartridges into tape drives. • Do not touch the tape or tape leader. Caution: Do not degauss cartridges that you intend to reuse. Write-Protecting Tape Cartridges All tape cartridges have a write-protect (write-inhibit) switch to prevent accidental erasure or overwriting of data.
Chapter 12: Working With Cartridges and Barcodes Supported Barcode Formats • Number of digits: 5 to 15 (default for LTO is 6 + 2). Note: A maximum of 12 characters is recommended. A barcode label with more than 12 characters may not be printable according to the Code 39 label specifications for the tape cartridge area to which the label is attached. The effective tape cartridge barcode label length, including any media ID, may be limited to a maximum of 12 characters.
Chapter 12: Working With Cartridges and Barcodes Installing Barcode Labels • Extended — Five to 15 characters total, including a barcode number and optional media ID. All characters are reported to the host, regardless of having a media ID or not. If a media ID is included, the label must have a five to 13 character barcode followed by a media ID; for example, “XXXXXL2” or “XXXXXXXXXXXXXL2”.
Chapter 12: Working With Cartridges and Barcodes Installing Barcode Labels The cartridge cannot have any stickers or labels attached to the top or bottom because if the labels come loose, they can get caught in the tape drives or become unreadable by the scanner. Caution: Do not place a barcode label or any labels on the top or bottom of a cartridge. Doing so can cause the tape cartridge and tape drive operations to fail.
Appendix A Specifications Physical Specifications Table 7 Base Library Scalar i40 Scalar i80 Height 5.2 in. (132 mm) 10.4 in. (264 mm) Width (excluding “rack ears”) 17.5 in. (445 mm) 17.5 (445 mm) Depth (from library front bezel to back of library; excluding drive sleds)* 31.2 in. (793 mm) 31.2 in. (793 mm) Weight (one power supply, no tape drives, and no tape cartridges installed) 34.9 lbs. (15.8kg) 52.4 lbs. (23.
Appendix A: Specifications Capacity Table 8 Library Installed in a Desktop Kit Scalar i40 Scalar i80 Height (with desktop “feet” installed) 5.3 in. (135.6 mm) 10.6 in. (268.8 mm) Width 18.9 in. (480 mm) 18.9 in. (480 mm) Depth (from library front bezel to back of library; excludes drive sleds)* 31.2 in. (793 mm) 31.2 in. (793 mm) * Depths listed above exclude drive sleds.
Appendix A: Specifications Environmental Specifications Environmental Specifications The environmental specifications of the library are listed below. Note: Temperature ranges apply to product inlet temperatures, not necessarily to ambient room temperatures. Airflow restrictions or other heat-generating equipment within the rack enclosure may cause a rise over ambient room temperatures.
Appendix A: Specifications Library Power Specifications Library Power Specifications Scalar i40 Scalar i80 Line voltage 100 – 240 VAC 100 – 240 VAC* Line frequency 50 – 60 Hz 50 – 60 Hz* Rated AC Input Current 100 Volt – 2.8 Amps 100 Volt – 5.0 Amps 240 Volt – 1.4 Amps 240 Volt – 2.
Appendix A: Specifications Power Consumption and Heat Output Power Consumption and Heat Output Typical library power consumption (watts/hour) and heat output (BTU/ hour) are listed below. The values listed below are average (not peak or maximum) values.
Appendix A: Specifications Communication Interfaces Communication Interfaces Library Control Logical Unit Number (LUN) Connectivity Native drive interface (FC, SAS Library Management Operator panel Web client SNMP protocol SMI-S protocol Supported Tape Drives Vendor Media Generation Interface Type Speed Connector HP LTO-4 Fibre Channel 4 Gb/s LC SAS 3 Gb/s SFF-8088 Fibre Channel 8 Gb/s LC SAS 6 Gb/s SFF-8088 HP 346 LTO-5 Quantum Scalar i40 and Scalar i80 User’s Guide
Appendix A: Specifications Supported Media Supported Media Cartridge Type Access LTO-5 Read/write in LTO-5 tape drives; supports WORM functionality LTO-4 Read/write in LTO-4 and LTO-5 tape drives; supports WORM functionality LTO-3 Read/write in LTO-4 tape drives; read-only in LTO-5 tape drives; supports WORM functionality LTO-2 Read-only in LTO-4 tape drives Supported Internet Browsers The Internet browser software is not supplied with the Scalar i40 and Scalar i80 systems; you must obtain and in
Appendix A: Specifications Supported Operating Systems Solaris™ • Firefox 1.0.
Appendix B Tape Alert Flag Descriptions Tape Alert is an open industry standard that flags errors and provides possible solutions for storage devices and their media. This section provides information about Tape Alert flags issued by tape drives, including the identifying number, severity, recommended message, and probable cause. Table 9 explains the severity codes, and Table 10 lists all the existing Tape Alert flags and their descriptions.
Appendix B: Tape Alert Flag Descriptions Table 10 Tape Drive Tape Alert Flag Descriptions Recommended Application Client Message No. Flag Severity 1 Read warning W The tape drive is having problems reading data. No data has been lost, but there has been a reduction in the performance of the tape. The drive is having severe trouble reading. 2 Write warning W The tape drive is having problems writing data. No data has been lost, but there has been a reduction in the capacity of the tape.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity 7 Media life W Recommended Application Client Message The tape cartridge has reached the end of its calculated useful life: 1 Copy any data you need to another tape. Probable Cause The media has exceeded its specified life. 2 Discard the old tape. 8 Not data grade W The tape cartridge is not data-grade. Any data you write to the tape is at risk. Replace the cartridge with a data-grade tape.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity 14 Unrecoverable mechanical cartridge failure C Recommended Application Client Message The operation has failed because the tape in the drive has experienced a mechanical failure: 1 Do not attempt to extract the tape cartridge. 2 Call the tape drive supplier help line. Probable Cause Tape snapped/cut or other cartridge mechanical failure in the drive where medium cannot be demounted.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity Recommended Application Client Message 20 Cleaning required C The tape drive needs cleaning: 1 If the operation has stopped, eject the tape and clean the drive. Probable Cause The drive thinks it has a head clog or needs cleaning. 2 If the operation has not stopped, wait for it to finish and then clean the drive. Check the tape drive user’s manual for device-specific cleaning instructions.
Appendix B: Tape Alert Flag Descriptions Recommended Application Client Message No. Flag Severity 24 Retension requested W The tape drive has requested a retension operation. The drive is having severe trouble reading or writing, which will be resolved by a retension cycle. 25 Multi-port interface error on a primary port W A redundant interface port on the tape drive has failed. Failure of one interface port in a dual-port configuration (for example, Fibre Channel).
Appendix B: Tape Alert Flag Descriptions No. Flag Severity Recommended Application Client Message 31 Hardware B C The tape drive has a hardware fault: 1 Turn the tape drive off and then on again. 2 Restart the operation. 3 If the problem persists, call the tape drive supplier help line. 32 Primary interface W The tape drive has a problem with the host interface: 1 Check the cables and cable connections.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity 39 Diagnostics required W Recommended Application Client Message The tape drive may have a hardware fault. Run extended diagnostics to verify and diagnose the problem. Check the tape drive user’s manual for devicespecific instructions on running extended diagnostic tests. Probable Cause The drive may have a hardware fault that may be identified by extended diagnostics (i.e., SEND DIAGNOSTIC command).
Appendix B: Tape Alert Flag Descriptions No. Flag Severity 54 No start of data C Recommended Application Client Message The start of data could not be found on the tape: 1 Check that you are using the correct format tape. Probable Cause Tape damaged, bulk erased, or incorrect format. 2 Discard the tape or return the tape to your supplier.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity 60 WORM medium — overwrite attempted W Recommended Application Client Message An attempt had been made to overwrite user data on a WORM medium: 1 If a WORM medium was used inadvertently, replace it with a normal data medium. Probable Cause The application software does not recognize the medium as WORM. 2 If a WORM medium was used intentionally: a) Check that the software application is compatible with the WORM medium format you are using.
Appendix C Disposal of Electrical and Electronic Equipment This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste. Instead, it should be handed over to a designated collection point for the recycling of electrical and electronic equipment.
Appendix C: Disposal of Electrical and Electronic Equipment 360 Quantum Scalar i40 and Scalar i80 User’s Guide
Glossary Numerals 1U, 2U, 3U, etc. Racks manufactured for mounting computer hardware often define vertical space as “units.” The components that are mounted in the racks are defined by how many units of rack space they require. For example, the height of a unit in a rack is 1.75 inches. If a component is 5.25 inches in thickness, the component is said to be a 3U component. A Arbitrated loop A Fibre Channel configuration that attaches multiple communicating ports in a loop.
Glossary C Cartridge A container that is a protective housing for storage media, such as cartridges for tapes or optical disks. Cleaning tape / cleaning cartridge A tape used to clean recording heads and reading heads on a tape drive. Cleaning slot The physical home where a cleaning tape or cartridge resides. COD (Capacity on Demand) A library feature that allows users to have a large physical library, but only be licensed to use a subset of its total capacity.
Glossary Drivers Software programs that enable a computer to communicate with hard drives, CD ROM drives, printers, and other peripherals. Drivers are stored on a hard disk and loaded into memory at boot up. E Element ID - Logical An address used by a library to locate and track library component. The address is specified in programming logic rather than on the physical location of a component within a library. When a logical library is used, the logical element ID masks the physical element ID.
Glossary physical media types supported by Fibre Channel, such as optical fiber, twisted pair, and coaxial cable. Firewall A set of security tools designed to separate an internal network from the public Internet in order to keep unauthorized users out of a restricted network. Firewalls are the primary line of security defense for businesses. FL_Port Fabric Loop Port. An F_Port that is capable of supporting an attached Fibre Channel Arbitrated Loop.
Glossary I I/E Import/Export. The movement of data or hardware in and out of processing and storage systems. I/E slot A bin that contains a single piece of media in the station. I/E station A door on the front of the library that contains tape magazines, into which cartridges to be imported are placed manually or cartridges to be exported are placed by the picker. Interoperability The capability of two or more hardware devices or two or more software routines to work together.
Glossary Loop ID A unique 7-bit value from 0 to 126 that represents the 127 valid AL_PAs (physical addresses) on a loop. LTO (Linear Tape Open) A family of magnetic tape media that are “open” in the sense of not being owned by a single proprietor. LTO comes in two formats, Accelis and Ultrium. Accelis is the fast access implementation, while Ultrium is the high capacity implementation. LUN (Logical Unit Number) A unique identifier used on a SCSI bus to distinguish between devices that share the same bus.
Glossary O Online A status for a component that indicates it is active and available for use. OS (Operating System) A control program for a computer that allocates computer resources, schedules tasks, and provides the user with a way to access the resources. P Partition An abstraction of an underlying physical library that may present a different personality, capacity, or both to a host.
Glossary to peripheral devices, such as storage subsystems. The acronym is pronounced “scuzzy.” Server A powerful, centralized computer (or program) designed to provide information to clients (smaller computers or programs) upon request. Setup wizard A tool for initially configuring the library. It appears the first time the user starts the library. However, it can be used to modify configurable items anytime after the initial configuration. Sled The hardware that houses tape drives in the library.
Glossary Subsystem status A feature that provides predictive alerts, warning of any loss of connectivity or device failure using local or remote alerts. Subsystem status allows administrators to correct faults before they affect backup or other data transfer operations. T Tape drive A device that spins disks and tapes while it reads and writes data in storage. TCP/IP (Transmission Control Protocol/Internet Protocol) The communications protocol used by the Internet.
Glossary WWPN (World Wide Port Name) The WWPN is a 64-bit, hard-coded address for each port on an FC-connected device. It is used to identify available SAN devices at end points. X X-axis, X-position The horizontal position of the library’s robotic arm. Y Y-axis, Y-position The vertical position of the library’s robotic arm.
Index A aborting an operation 27 About Library 206 administrator privileges 81 advanced reporting 14, 223 all slots report 215 browsers, supported 347 bulk loading cartridges 155 buttons back, browser 28 navigation 3 navigation/selection 26 operator panel 27 power 3 authentication traps 46 authorization code 69 AutoClean 164 autoleveling 304 automatic EKM path diagnostics 184 C cabling the library 227 canceling an operation 27 Capacity on Demand 13 cartridges, see tape cartridges 336 B back button, bro
Index when 100% depleted 192 when 80% depleted 192 importing 196, 201 date, setting 49 daylight saving time, setting 51 default administrator account 80 default configuration 40 default gateway 43 default password 81, 136 default user name 81, 136 defaults, resetting factory 333 desktop kit installing library in 244 removing library from 252 DHCP 42 diagnostic tickets about 312 log 218 viewing, closing, and resolving 312, 313 diagnostics 330 EKM path 179, 182 resetting a tape drive 331 robotics get/put 332
Index K Kerberos 94 Kerberos service keytab file 96 key, public 196 keys, see data encryption keys L LDAP accounts 88 configuring 90 server guidelines 89 LEDs 320 front panel 321 power supply 324 power-on 3 system control board 322 tape drive/sled 323 ticket indicator 3 loading tape drives 160 moving tape cartridges 156 local user accounts about 79 creating 82 deleting 84 modifying 83 moving the library 292 location coordinates slot 5 tape drive 9 logged in user’s report 215 logging off 138 automatic
Index deleting 57 description 12 manual creation 54 modifying 56 reports 221 taking online/offline 59 viewing 58 passwords, operator panel creating 84 disabling 87 misplaced 88 modifying 87 resetting 88 passwords, Web client creating 82 default 81, 136 misplaced 137 modifying 83 path diagnostics, EKM 179, 182 automatic 184 manual 183 releasing magazines 148 security settings 103 remote access, enabling/disabling 105 service port 78 remote authentication 88 setup wizard 39 remote service login 105 s
Index installing 179 Quantum-supplied 188 user-supplied 189 T Tape Alerts 349 tape cartridges bulk loading 155 exporting 158 importing 152 map, creating 271 moving 156 proper handling 336 storing 336 unassigned 153 write protecting 337 tape drives autoleveling 304 cleaning, about 163 cleaning, automatically 164 cleaning, manual 169 description 9 loading 160 location coordinates 9 log 220 online/offline 172 paramaters, configuring 65 removing and replacing 286 reports 222 resetting 331 test 327 unloading 1
Index 376 Quantum Scalar i40 and Scalar i80 User’s Guide
