User's Guide User's Guide User's Guide User's Guide User's Guide Quantum Scalar i500 Tape Library Scalar i500 6-01210-04 A
Scalar i500 User’s Guide, 6-01210-04, Ver. A, October 2008, Made in USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2008 by Quantum Corporation. All rights reserved.
Contents Preface Chapter 1 1 Description 9 Intelligent Storage............................................................................................ 13 Modules............................................................................................................. 14 Control Module......................................................................................... 14 Expansion Modules.................................................................................. 14 Stackability .....
Partitions .................................................................................................... 28 Control Path Modification....................................................................... 29 Support for WORM .................................................................................. 29 Licensable Features.......................................................................................... 29 Capacity on Demand (COD) ........................................................
Changing Partition Modes ...................................................................... 69 Disabling/Enabling Manual Cartridge Assignment ........................... 70 Configuring Cleaning Slots ............................................................................ 71 Configuring I/E Station Slots......................................................................... 73 Configuring Zero I/E Station Slots ........................................................
Viewing FC Host Information .............................................................. 107 Creating, Modifying, and Deleting an FC Host Connection ............ 108 Host Mapping - Overview..................................................................... 109 Host Mapping Vs. Channel Zoning ..................................................... 110 Configuring Host Mapping................................................................... 111 Configuring FC Host Port Failover ...........................
Shutting Down or Restarting the Library................................................... 145 Chapter 5 Getting Information 147 Viewing Information About the Scalar i500............................................... 147 Viewing System Information ....................................................................... 148 Viewing the Library Configuration............................................................. 149 Viewing Network Settings............................................................
Connecting Library FC Cables to FC I/O Blades............................... 180 Recommended Library Cabling for FC I/O Blades........................... 187 Connecting Library SAS Cables Directly to Host .............................. 189 Cable Management Guidelines.................................................................... 193 Cable Management Kit .......................................................................... 193 Managing Power Cords ...................................................
Preparing Your Library for Rack Installation..................................... 292 Installing the Bottom Module in the Rack .......................................... 293 Installing Additional Modules Into the Rack ..................................... 295 Adding, Removing, and Replacing Tape Drives....................................... 303 Adding a Tape Drive.............................................................................. 303 Permanently Removing a Tape Drive .............................
Amber LED on the LCB and FC I/O Blade ........................................ 341 Ethernet Hub Port LEDs on the LCB ................................................... 342 Servicing the LCB Based on LED Status.............................................. 342 Fibre Port Link LED on FC I/O Blades ............................................... 342 FC I/O Fan Blade LED........................................................................... 343 Tape Drive LEDs...............................................
Glossary Scalar i500 User’s Guide 382 xi
Tables Scalar i500 User’s Guide Table 1 Available Slots and COD Upgrades Per Configuration ....... 31 Table 2 Q-EKM License Configurations ............................................... 32 Table 3 Web Client Menus...................................................................... 40 Table 4 Operator Panel Menus............................................................... 42 Table 5 Number of Partitions Supported .............................................
Scalar i500 User’s Guide Table 18 Library Capacity ....................................................................... 365 Table 19 TapeAlert Flag Severity Codes............................................... 372 Table 20 TapeAlert Flag Descriptions ...................................................
Figures Scalar i500 User’s Guide Figure 1 5U Library Configuration (Standalone Control Module) .... 10 Figure 2 14U Library Configuration (5U Control Module Plus One 9U Expansion Module)11 Figure 3 23U Library Configuration (5U Control Module Plus Two 9U Expansion Modules)12 Figure 4 Base Systems Plus Expansion Modules .................................. 15 Figure 5 Front Panel Components .......................................................... 16 Figure 6 Back Panel Components................
Scalar i500 User’s Guide Figure 17 Multi-Module SCSI Cabling ................................................... 174 Figure 18 Stand-Alone Control Module Fibre Channel Cabling ........ 177 Figure 19 Multi-Module Fibre Channel Cabling................................... 178 Figure 20 FC I/O Blade ............................................................................. 182 Figure 21 FC With I/O Blade Cabling ....................................................
Preface Audience This guide is intended for anyone interested in learning about or anyone who needs to know how to install, configure, and operate the Scalar® i500 library. Be aware that administrator level privileges are required to configure many of the features described in this guide. Purpose This guide contains information and instructions necessary for the normal operation and management of the Scalar® i500 library.
Preface Warning: Scalar i500 User’s Guide Before operating this product, read all instructions and warnings in this document and in the System, Safety, and Regulatory Guide.
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Preface • Chapter 7, Installing, Removing, and Replacing, provides instructions on how to install, remove, and replace hardware components in the library, including modules, tape drives, power supplies, and cables. • Chapter 8, Troubleshooting, describes the library’s diagnostic reporting system (RAS tickets) and how to use it. Also describes a number of diagnostic tests you can run to troubleshoot problems. • Chapter 9, Working With Cartridges and Barcodes, provides cartridge handling guidelines.
Preface Related Documents Scalar i500 User’s Guide Documents related to the Scalar i500 are shown below. The documents can be found in the box, on the product CD, or at http://www.quantum.com/ServiceandSupport/SoftwareandDocument ationDownloads/Index.aspx. Document No. Document Title Document Description 6-01741-xx Scalar i500 Getting Started Guide Provides basic cabling and setup instructions.
Preface Document No. Document Title Document Description 6-01525-xx Scalar i500 Unpacking Instructions (23U) Unpacking instructions. 6-01378-xx Release Notes Describes changes to your system or firmware since the last release, provides compatibility information, and discusses any known issues and workarounds. Refer to the appropriate product manuals for information about your tape drive and cartridges.
Preface 0 Technical Publications To comment on existing documentation send e-mail to: doc-comments@quantum.com 0 Quantum Home Page Visit the Quantum home page at: http://www.quantum.com Getting More Information or Help More information about this product is available on the Service and Support website at www.quantum.com/support. The Service and Support Website contains a collection of information, including answers to frequently asked questions (FAQs).
Chapter 1 1 Description The Scalar i500 tape library automates the retrieval, storage, and management of tape cartridges. Tape cartridges are stored in the library and mounted and dismounted from tape drives using firmware running on the library or software running on the host systems. The Scalar i500 tape library is different from other tape libraries because it is an intelligent library (see Intelligent Storage on page 13).
Chapter 1 Description The 5U, 14U, and 23U libraries are the base Scalar i500 systems.
Chapter 1 Description Figure 2 14U Library Configuration (5U Control Module Plus One 9U Expansion Module) Scalar i500 User’s Guide 1 Control module 2 Expansion module 11
Chapter 1 Description Figure 3 23U Library Configuration (5U Control Module Plus Two 9U Expansion Modules) Scalar i500 User’s Guide 1 5U control module 2 9U expansion module 3 9U expansion module 12
Chapter 1 Description Intelligent Storage Warning: All libraries taller than 14U must be installed in a rack having a main protective earthing (grounding) terminal, and power must be supplied via an industrial plug and socket-outlet and/or an appliance coupler complying with IEC 60309 (or an equivalent national standard) and having a protective earth (ground) conductor with a crosssectional area of at least 1.5 mm2 (14 AWG).
Chapter 1 Description Modules Modules Scalar i500 libraries are modular, and you can increase the size at any time. The three base systems for the Scalar i500 library are as follows: • The 5U library, consisting of a control module • The 14U library, consisting of a 5U control module and a 9U expansion module • The 23U library, consisting of a 5U control module and two 9U expansion modules These configurations can be scaled up by adding 9U expansion modules to a maximum rack height of 41U.
Chapter 1 Description Modules (FC) Input/Output (I/O) blades, which provide FC connections for FC drives in the library. If an expansion module is used only for storage and does not contain tape drives or FC I/O blades, it does not need a separate power supply. All power is derived from the control module. 1 Stackability The maximum rack height of the library is 41U, which consists of a 5U control module and four 9U expansion modules.
Chapter 1 Description Front Panel Components Front Panel Components Figure 5 shows the front panel components of the library. The paragraphs following Figure 5 describe the components in detail. Figure 5 Front Panel Components Access Door Scalar i500 User’s Guide 1 1 Access door 2 Operator panel 3 I/E station 4 Front power switch The access door allows access to the internal components of the library. Each control module and expansion module has an access door.
Chapter 1 Description Front Panel Components cases, you will not need to access the library through this door except when you want to bulkload or unload cartridges from the library. The access door is locked by the I/E station door. To open the access door, you must first open the I/E station door. If you want to prohibit access to the library, which is recommended for security reasons, lock the I/E station door. This keeps unauthorized users from accessing tape cartridges.
Chapter 1 Description Back Panel Components through a remote web client. For more information on the library user interfaces, see Chapter 2, Understanding the User Interface. Front Power Switch 1 Turning off the front power switch turns off the robot and operator panel, but power still runs to the power supplies. Use the front power switch to manually shut down the library. See Shutting Down or Restarting the Library on page 145 for instructions on how to shut down or restart the library safely.
Chapter 1 Description Back Panel Components Figure 6 Back Panel Components Rear Power Switches Scalar i500 User’s Guide 1 1 Library control blade (LCB) 2 FC I/O blade (optional) 3 FC I/O fan blades (required with FC I/O blades) 4 Rear power switch 5 Power supplies 6 Upper and lower Ethernet ports on expansion module Rear power switches are located on each power supply. Turning off the rear power switch on a power supply removes all power from the library.
Chapter 1 Description Back Panel Components Power System 1 Warning: Turn off the rear power switch whenever you are servicing the library. In the event of danger to personnel or property, immediately turn off the rear power switch and remove all power cords. Caution: Except in emergencies, use the shutdown procedure before switching off the rear power switch. See Shutting Down or Restarting the Library on page 145 for instructions on how to shut down the library.
Chapter 1 Description Back Panel Components The power supply has three light-emitting diodes (LEDs) that provide status information. These LED status indicators are green and blue in color. • Green represents AC OK or DC OK. • Blue represents swap-mode power status. Figure 7 shows the power supply LEDs. For more information on the behavior of the LEDs, see Power Supply LEDs on page 346.
Chapter 1 Description Back Panel Components Library Control Blade 1 The library control blade (LCB) manages the entire library, including the operator panel and picker assembly, and is responsible for running system tests to ensure that the library is functioning properly. The LCB also provides internal communication to Fibre Channel (FC) I/O blade slots. The LCB has four Ethernet ports, supporting a total of four FC I/O blades in the library.
Chapter 1 Description Back Panel Components Figure 8 Library Control Blade Fibre-Channel Input/Output Blades Scalar i500 User’s Guide 1 1 LEDs (blue, amber, green) 2 Gigabit Ethernet (external network) port 3 Ethernet I/O blade control ports (inactive if FC I/O blades are not installed) 4 Service Ethernet port 5 Service serial port Expansion modules support optional Fibre Channel (FC) Input/Output (I/O) blades that provide connections for FC tape drives in the library.
Chapter 1 Description Back Panel Components Each FC I/O blade has six auto-negotiating, 4 Gb/s FC ports and backplane connections. The FC I/O blade provides two host communication ports and four connection ports to FC drives. Each FC I/O blade is cooled by a fan blade that is installed next to the FC I/O blade in the expansion module. FC I/O blades and fan blades are hotswappable.
Chapter 1 Description Back Panel Components Figure 9 FC I/O Blade 1 FC ports to host(s) 2 FC ports to drive(s) 3 LEDs (blue, amber, green) Each FC I/O blade is cooled by a fan blade that is installed next to the FC I/O blade in the expansion module. For information on installing the fan blade, see Adding, Removing, and Replacing the I/O Fan Blade on page 317. Figure 10 shows the I/O fan blade, including the LED. The single amber LED represents health status.
Chapter 1 Description Robotic System and Barcode Scanner Figure 10 FC I/O Fan Blade 1 LED (amber) Robotic System and Barcode Scanner The robotic system identifies and moves the cartridges between the storage slots, tape drives, and the I/E station. The robotic arm (picker) has picker fingers that enable it to grab tape cartridges and move them into positions along X, Y, and Z motion coordinates.
Chapter 1 Description Tape Drive Support barcode scanner reads the fiducial labels to identify the types of magazines and tape drives that are installed in the library. Every tape cartridge must have a unique machine-readable barcode attached to it. Tape cartridges cannot have duplicate barcode labels. This barcode identifies the cartridge. The library stores the physical location of the tape cartridge in an inventory database.
Chapter 1 Description Library Features the tape drive slots from the bottom to the top of the library, but the tape drives can be reinstalled in any available tape drive slot. Note: Tape drive filler plates must be in place for the library to operate at normal speed. For information on adding tape drives, see Adding a Tape Drive on page 303. Library Features This section describes several features of Scalar i500 libraries.
Chapter 1 Description Licensable Features Control Path Modification 1 The control path tape drive is used to connect a partition to a host application. Only one tape drive can be selected as the control path at one time. By default, the first tape drive assigned to a partition is designated the control path. In the event that the control path connection to the host application fails, you can select a new control path for the partition.
Chapter 1 Description Licensable Features Capacity on Demand (COD) 1 All Scalar i500 library configurations ship with the purchased number of slots pre-activated. The number of available pre-activated slots begins at 41 for all library configurations and increases in 46-slot increments to a maximum of 409 slots in the 41U library configuration. After the initial purchase of your library, you can activate any remaining inactive slots in your library by purchasing a COD license upgrade.
Chapter 1 Description Licensable Features Table 1 Available Slots and COD Upgrades Per Configuration 5U 14U 23U 32U 41U Minimum, Maximum Available Slots (including I/O station slots) 41, 41 41, 133 41, 225 41, 317 41, 409 Default Pre-Activated Slots 41 41 41 41 41 Available Pre-Activated Slots 41 41, 87, 133 41, 87, 133, 179, 225 41, 87, 133, 179, 225, 271, 317 41, 87, 133, 179, 225, 271, 317, 363, 409 Available COD Slot Upgrades NA 87, 133 87, 133, 179, 225 87, 133, 179, 225, 2
Chapter 1 Description Licensable Features The Q-EKM license corresponds to the size of your library. If you purchase Q-EKM for a particular size library and later expand the library, you must purchase an additional Q-EKM license at that time. Your new license key contains the entire license corresponding to your expanded library size. The new license key replaces your current license key. Table 2 describes the licenses available for the different library configurations.
Chapter 2 Understanding the User Interface 2 The user interface of Scalar i500 libraries is available in two formats: the operator panel and the web client. Operations on the library can be performed locally on the control module using the operator panel or remotely on your computer using the web client. Similar functionality with common elements is used for both formats. Both the web client and operator panel user interfaces are required to operate the library.
Chapter 2 Understanding the User Interface Common User Interface Elements Common User Interface Elements The user interface consists of the following areas: • Header — appears on every screen and contains the company logo, product name, and the three main navigation buttons. The main navigation buttons are: • Home — Home page. • Help — Context-sensitive Help for the active screen. • Logout — Ability to log out. • Title Bar/Menu Tabs (operator panel)— This area appears below the header.
Chapter 2 Understanding the User Interface Common User Interface Elements Figure 11 Operator Panel User Interface Figure 12 Web Client User Interface Scalar i500 User’s Guide 35
Chapter 2 Understanding the User Interface Common User Interface Elements System Summary and Subsystem Status 2 You can quickly gauge the health of the library by observing the color of the three subsystem status buttons located at the bottom of the home page. These buttons provide quick access to information about the “health” of the library for faster recovery if problems occur.
Chapter 2 Understanding the User Interface Common User Interface Elements You can also open the All RAS Tickets screen by selecting Tools > All RAS Tickets. See About RAS Tickets on page 323 for more information about RAS tickets. Home Page 2 The home page is common to both the operator panel and the web client. The web client home page provides two modes of navigation to access the user interface screens: tabs on the Capacity View and categorized function links on the Library View.
Chapter 2 Understanding the User Interface Operator Panel including the order in which the modules are stacked. You will find the same navigation buttons on the Library View as on the Capacity View. Operator Panel The operator panel is physically attached to the front door of the control module. The user interface appears on the touch-screen LCD display of the operator panel for executing basic library management functions.
Chapter 2 Understanding the User Interface Menu Trees Menu Trees The following menus organize operations and commands into logical groupings: • The Setup menu consists of commands that users with administrative privileges can use to set up and configure various aspects of the library, including partitions, I/E station slots, cleaning slots, control paths, network settings, drive settings, users, notifications, date and time, licenses, FC I/O blades, library registration, and e-mail.
Chapter 2 Understanding the User Interface Menu Trees Table 3 Web Client Menus Setup Menua Operations Menu Tools Menua Reports Menu Setup Wizard Media All RAS Tickets System Information Capture Snapshot Library Configuration Save/Restore Configuration Network Settings Email Configuration Record Logged in Usersa >Move >Import >Export Partitions Cleaning Media >Import >Export Cleaning Slots Partitions >Change Mode I/E Station Slots Drive >Load >Unload >Change Mode Drive Settings I/E Sta
Chapter 2 Understanding the User Interface Menu Trees Setup Menua Network Management Operations Menu Tools Menua Reports Menu IO Blade Infob >Network >SNMP >SNMP Trap Registrations User Management IO Blade Port Infob >User Accounts >Remote Authentication IO Bladesb >Port Configuration Update Library Firmware >Channel Zoning >Host Mapping >Host Management >Host Port Failover >Data Path Conditioning >Blade Control Encryption Diagnostics >System Configuration >Partition Configuration Date & Time Re
Chapter 2 Understanding the User Interface Menu Trees Table 4 Operator Panel Menus Setup Menua Operations Menu Tools Menu Partition Mgmt Move Media All RAS Ticketsa Import Media Capture Snapshota Export Media Drive Mgmta >Create Partition >Delete Partition >Configure I/E Station Slots >Configure Cleaning Slots User Mgmt >Create User >Modify User Drive Settings >Fibre >Clean drive >SCSI > Reset drives > SAS Notification Import Cleaning Media Drive Info Export Cleaning Media About Library
Chapter 2 Understanding the User Interface Menu Trees Setup Menua Operations Menu Tools Menu Network Mgmt Load Drive Internal Networka Unload Drive System Settings If IPv6 is configured: >IP version 4 >IP version 6 Control Path >User session timeout (minutes)a >Touch screen audio >Unload assista >Logical SN Addressinga >Manual Cartridge Assignmenta >Disable Remote Service Usera >Enable SSL >Enable SNMP V1/V2 >Enable IPv6 >Enable SMI-S IO Bladesb Change Drive Mode Securitya >Port Configuration
Chapter 2 Understanding the User Interface User Privileges Setup Menua Operations Menu Tools Menu Lock/Unlock I/E Stationa Display Settings >Brightness >Contrast >Defaults Shutdowna Library Testsa >Installation & Verification Tests >Library Demo >View Last Summary Log >View Last Detailed Log >E-mail Last Detailed Log Blade Infob >Port Info Command History Logab aAdministrative users only. bAvailable only when the library contains I/O blades. cVisible only when host mapping has been enabled.
Chapter 2 Understanding the User Interface User Privileges admin and the password is password. You cannot modify or delete the user name for the default administrative account, but you can modify the password. If you misplace the password for the default administrative account, contact Quantum Technical Support. For contact information, see Getting More Information or Help on page 8. • Users have access to one or more assigned partitions, as well as portions of the Operations and Reports menus.
Chapter 2 Understanding the User Interface User Access • When a service user logs in, all other active users are automatically logged out. • For security purposes, an administrative user can prevent a service user from logging on to the library remotely, from either the web client or over the Ethernet service port. The service user will still be able to log on to the library from the operator panel interface. For more information, see Configuring System Settings on page 118.
Chapter 3 3 Configuring Your Library Once you have installed the hardware as described in the Getting Started Guide, you are ready to configure your library’s settings. A Setup Wizard helps you get started configuring your library, and menu commands on both the operator panel and the web client allow you to reconfigure your library at any time. Caution: Always save the library configuration after modifying configurable items. This will allow you to restore the most current settings if necessary.
Chapter 3 Configuring Your Library About the Setup Wizard While completing the Setup Wizard at initial startup is recommended, you may need to begin using the library locally immediately. In this case, you can cancel out of the Setup Wizard and allow the library to run on the default configuration settings. See Default Configuration Settings on page 51. For additional information, see Using the Setup Wizard on page 49.
Chapter 3 Configuring Your Library Using the Setup Wizard appropriate screens on both the operator panel and the web client are given for each task. For the operator panel, the paths refer to the navigation tabs at the top of the home page. For the web client, the paths refer to the menus. For the menu trees on both the operator panel and web client, see Menu Trees on page 39. Note: Power cycling (powering the library on and off) is not necessary to configure the library.
Chapter 3 Configuring Your Library Using the Setup Wizard • If you are using IPv6: On the Setup Wizard: Enable IPv6 screen, select the Enable IPv6 checkbox and click Next. You have enabled IPv6 but you will not be prompted to configure IPv6 settings here. Continue with the Setup Wizard screens. Then, when you are finished using the Setup Wizard, configure the IPv6 network settings by going to Setup > Network Mgmt on the operator panel. 4 Log out of the operator panel.
Chapter 3 Configuring Your Library Using the Setup Wizard • You can return to the Setup Wizard from the web client. • Any administrative users you create will also be able to use the Setup Wizard from the web client as well as Setup and Operations menu commands to reconfigure the library. • If necessary, you can cancel out of the Setup Wizard on the operator panel and begin using the library locally with the default settings in place.
Chapter 3 Configuring Your Library Using the Setup Wizard • Hardware Installation (operator panel) — Reminds you to install tape drives and the Ethernet cable. • Setting the Date, Time, and Time Zone (operator panel and web client) — Allows you to set the date and time on your library. • Managing the Network (operator panel) — Allows you to configure your IPv4 network settings for remote access using the web client.
Chapter 3 Configuring Your Library Logging On to the Web Client The paths to open the appropriate screens are as follows: • From the web client, select Setup > Setup Wizard. • From the operator panel, the Setup Wizard is available only upon first power-on of library. Logging On to the Web Client Once you have configured network settings on the operator panel, you can log on to the library’s web client. The operator panel network configuration screen lists the IP address of the library.
Chapter 3 Configuring Your Library Managing the Network Caution: Modifying Network Settings 3 Security settings must be enabled to allow SNMP, SMI-S, and IP address access to the library network. After applying any of the settings on the Network Management screens, verify the settings on the Security Settings screen. See Configuring Library Security Settings on page 117.
Chapter 3 Configuring Your Library Managing the Network Details on network settings include: • Library Name is the network name you want to assign to the library. The library name is limited to 12 lowercase alphanumeric characters and dashes (-). • DHCP defaults to enabled. When DHCP is enabled, the library obtains an IP address automatically. If DHCP is not enabled, you must manually enter an IP address, default gateway, and subnet mask/net prefix.
Chapter 3 Configuring Your Library Managing the Network Caution: Modifying network settings will modify network connectivity parameters, requiring remote communication configuration changes. Your current web client browser session might become invalid, requiring you to close your current browser session. Access the web client using the new network configuration settings and log in again.
Chapter 3 Configuring Your Library Managing the Network Note: Before enabling SSL settings, make sure you enter a name for the library in the Library Name text box when configuring network settings (Setup > Network Mgmt on the operator panel). After enabling SSL settings, use that library name to access the library. If you do not use that name, you will receive a security alert.
Chapter 3 Configuring Your Library Managing the Network • Modify the default Read SNMP community string, which is used as a password to authenticate GET and GET-NEXT SNMP v1 and SNMP v2c messages exchanged between the library and a remote management application. For more information, see Modifying the Read SNMP Community String on page 60. • Enable or disable SNMP authentication traps, which are messages indicating an authentication failure.
Chapter 3 Configuring Your Library Managing the Network • Create — Adds the IP address and port number of the external application to the list of registered addresses that will be sent SNMP traps. • Delete — Allows you to delete a selected IP address and port number. • Test — Verifies only that the library has sent SNMP traps to all registered IP addresses. Check the external applications to verify that the traps were received. While the test is in progress, the Progress Window appears.
Chapter 3 Configuring Your Library Managing the Network The paths to open the appropriate screens are as follows: • From the web client select Setup > Network Management > SNMP. • From the operator panel select Tools > System Settings > Enable SNMP V1/V2. Modifying the Read SNMP Community String 3 Administrative users can modify the Read SNMP community string.
Chapter 3 Configuring Your Library Working With Partitions You cannot enable or disable SNMP authentication traps from the operator panel. The path to open the appropriate screen is as follows: • From the web client select Setup > Network Management > SNMP. 3 Downloading the SNMP MIB The library supports an SNMP MIB that can be used to integrate the library with commercial SNMP management applications. The MIB can be queried to obtain the status of the library and many of its individual components.
Chapter 3 Configuring Your Library Working With Partitions At any time after the initial configuration of the library, administrative users can create, modify, and delete partitions by selecting Setup > Partitions on the web client, or create and delete partitions by selecting Setup > Partition Mgmt on the operator panel. There are two ways to create partitions: • Automatically — Library resources are assigned proportionately among the partitions.
Chapter 3 Configuring Your Library Working With Partitions Details on partitions include: • Administrative users can create, modify, delete, and control access to all partitions. Users can be given access to only certain partitions and denied access to others. • Partition names are limited to 12 lower-case alphanumeric characters and underscores (_). • The maximum number of partitions that can be created is equal to the number of tape drives in the library.
Chapter 3 Configuring Your Library Working With Partitions The default number of partitions created is the number of distinct tape drive interface/vendor combinations of the tape drives that are not currently assigned to a partition. For example: • If your library contained two tape drives, a FC IBM LTO-3 and a FC IBM LTO-4, one partition would be created since they are the same interface type and vendor.
Chapter 3 Configuring Your Library Working With Partitions or delete an existing partition to free up resources. For more information, see Modifying Partitions on page 66 and Deleting Partitions on page 67. When you manually create partitions, the library creates control paths. See Working With Control Paths on page 78 for a description of the default control paths and how to change them.
Chapter 3 Configuring Your Library Working With Partitions • Media ID First — Five to 14 character barcode number followed by media ID, for example, “XXXXXXXXXXXXXXL4”. The media ID is reported to the host first. • Standard — (default) Five to 16 characters total, including a barcode number and optional media ID. The media ID is not reported to the host. If a media ID is included, the label must have a five to 14 character barcode followed by a media ID, for example, “XXXXXXXXXXXXXXL3”.
Chapter 3 Configuring Your Library Working With Partitions When modifying a partition, you may need to provide the following information: • Emulation Type — the type of library that the partition is emulating.See Manually Creating Partitions on page 64 for descriptions of available options. • Partition Name — limited to a maximum of 12 lower-case alphanumeric characters and underscores (_). • Media Barcode Format — defaults to Standard.
Chapter 3 Configuring Your Library Working With Partitions Details about deleting partitions include the following: • After a partition is deleted, its resources (for example, tape drives and slots) become available and can be reassigned to new or existing partitions. • Deleting a partition does not delete users assigned to that partition. However, if these users are not assigned to other partitions, they will not be able to perform library operations. See Changing Partition Access on page 69.
Chapter 3 Configuring Your Library Working With Partitions • Using your I/E station, export all the tape cartridges from your library. See Exporting Media on page 132. • Reduce the number of cleaning slots in the library to 0. You can designate new cleaning slots after the module has been removed or replaced. See Configuring Cleaning Slots on page 71. • Delete all partitions in the library. You can create new partitions after the module has been removed or replaced. See Working With Partitions on page 61.
Chapter 3 Configuring Your Library Working With Partitions There are two partition modes: online and offline. • Online — Normal operating condition for the partition. In this mode, all host application commands are processed. • Offline — Move commands are not processed. If the partition is taken offline, the physical library and other partitions are not affected.
Chapter 3 Configuring Your Library Configuring Cleaning Slots When manual cartridge assignment is disabled, the Assign IE screen does not appear on the operator panel, and the cartridges in the I/E station are visible to all partitions, as well as the system partition, and can be used by any partition. You can disable manual cartridge assignment by clearing the Manual Cartridge Assignment check box on the operator panel System Settings screen.
Chapter 3 Configuring Your Library Configuring Cleaning Slots you to enter the number of cleaning slots (if any) you want to designate for your library. You can also access the Cleaning Slot Configuration screens directly on the operator panel and web client. The Setup Wizard default configuration settings include zero dedicated cleaning slots. Configuring at least one cleaning slot enables the library’s AutoClean feature.
Chapter 3 Configuring Your Library Configuring I/E Station Slots Note: This operation should not be performed concurrently by multiple administrative users logged in from different locations. You can access the screen, but you cannot apply changes while another administrative user is performing the same operation. The paths to open the appropriate screens are as follows: • From the web client, select Setup > Cleaning Slots.
Chapter 3 Configuring Your Library Configuring I/E Station Slots maximum of 18 dedicated I/E station slots. Table 6 lists the number of I/E station slots available per library for all base library configurations.
Chapter 3 Configuring Your Library Configuring I/E Station Slots • The library configures I/E slots in the control module I/E station first and then works outward to the I/E stations in the expansion modules. I/E stations in expansion modules below the control module have precedence over I/E stations in expansion modules above the control module. • All slots in an I/E station must be configured the same way: as either storage or I/E slots.
Chapter 3 Configuring Your Library Setting Tape Drive Parameters Note: This operation cannot be performed concurrently by multiple administrative users logged in from different locations. You can access the screen, but you cannot apply changes while another administrative user is performing the same operation. The paths to open the appropriate screens are as follows: • From the web client, select Setup > I/E Station Slots.
Chapter 3 Configuring Your Library Setting Tape Drive Parameters For FC tape drives: • The loop ID can be set to a value from 0 to 125. A unique loop ID is selected by default for all FC tape drives installed in the library. For example, the tape drive installed in the top drive bay of a control module is assigned a default loop ID of 61. The tape drive installed in the control module’s bottom drive bay is assigned a default loop ID of 63.
Chapter 3 Configuring Your Library Working With Control Paths Working With Control Paths The control path tape drive is used to connect partition to a host application. The library automatically assigns control paths when you set up partitions. You can modify the control path at any time. Table 7 describes how these control paths are assigned and how to change them.
Chapter 3 Configuring Your Library Working With Control Paths Only one tape drive in a partition can be selected as the control path per partition. In the event that the control path connection to the host application fails, you can select a new control path for the partition. Control paths should not be selected for partitions that contain FC tape drives connected to a host applications through FC I/O blades, unless the control path tape drive is NOT connected to an FC I/O blade.
Chapter 3 Configuring Your Library Adding or Upgrading Licensable Features Adding or Upgrading Licensable Features Several features can be added to the standard library configuration either with your initial purchase or afterward. These are called licensable features and they include: • Capacity on Demand (COD) • Quantum Encryption Key Manager (Q-EKM) • Advanced Reporting For more information about these features, see Licensable Features on page 29.
Chapter 3 Configuring Your Library Adding or Upgrading Licensable Features To see which licensable features are enabled on your library, go to the Licenses screen: • From the web client, select Setup > License. • From the operator panel, select Setup > Licenses. About License Keys 3 Details about license keys include: • An authorization code to obtain a license key can be used one time only. • The license key may contain up to 12 alphanumeric characters.
Chapter 3 Configuring Your Library Adding or Upgrading Licensable Features Obtaining a License Key 3 To obtain your license key for a new feature or upgrade: 1 Contact your Quantum technical sales representative to submit your order for the feature or upgrade. For contact information, see Getting More Information or Help on page 8. 2 Upon receipt of your order, Quantum will ship you a license key certificate containing your authorization code.
Chapter 3 Configuring Your Library Adding or Upgrading Licensable Features 6 Click Submit. If you have entered a valid serial number, the website displays existing license keys for this feature. Exception: If the license was applied at the factory, the word “Factory” may appear instead of the actual license key. If you need to retrieve the license key in this case, contact Quantum Technical Support (see Contacts on page 7).
Chapter 3 Configuring Your Library Configuring Quantum Encryption Key Manager (Q-EKM) Configuring Quantum Encryption Key Manager (Q-EKM) Quantum Encryption Key Manager (Q-EKM) is a centralized key manager application that manages the encryption keys used as part of the LTO-4 drive-based data encryption process. Library-managed encryption is an optional, licensed feature that must be enabled from the Scalar i500 library in order to begin encrypting data using the LTO-4 tape drive encryption capabilities.
Chapter 3 Configuring Your Library Configuring Quantum Encryption Key Manager (Q-EKM) Step 4: Configure Q-EKM Server TCP/IP Addresses3 Make sure you complete Steps 1 through 3 above before proceeding. 1 From the web client, select Setup > Encryption > System Configuration. 2 If you want to enable Secure Sockets Layer (SSL) for communication between the library and the Q-EKM servers, select the SSL for Q-EKM Servers “Enable” checkbox. The default is Disabled.
Chapter 3 Configuring Your Library Configuring Quantum Encryption Key Manager (Q-EKM) 6 If you configured a secondary Q-EKM server (previous step), enter the port number for the secondary Q-EKM server into the Secondary Q-EKM port number text box. The default port number is 3801, unless SSL is enabled. If SSL is enabled, the default port number is 443. Note: If you are using a secondary Q-EKM server, then the port numbers for both the primary and secondary Q-EKM servers must be set to the same value.
Chapter 3 Configuring Your Library Configuring Quantum Encryption Key Manager (Q-EKM) 3 Select an encryption method from the drop-down menu for each partition. (For tape drives that support encryption, the default is Allow Application Managed.) The Encryption Method applies to all encryption-capable tape drives and media in that partition. Encryption Method Description Enable Library Managed For use with Q-EKM. Enables encryption Allow Application Managed Not for use with Q-EKM.
Chapter 3 Configuring Your Library Setting Customer Contact Information Setting Customer Contact Information Administrative users can use the web client to enter contact information into the library for the person who is the primary customer contact for the library. Keep this information current to expedite the Service process. When a problem occurs with the library, the contact information is mailed to techsup@quantum.
Chapter 3 Configuring Your Library Configuring the Library E-mail Account The Setup > Notification > E-mail Account screen contains the following options: • SMTP Server includes the IP address or host name of the SMTP server. IP addresses must be entered in dot notation (for example, 192.168.0.1) and cannot exceed 255. • Sender E-mail Address includes an e-mail address for the library (for example, “libraryname@mycompany.com”).
Chapter 3 Configuring Your Library Working With E-mail Notifications The paths to open the appropriate screens are as follows: • From the web client, select Setup > Notification > E-mail Account. • From the operator panel, select Setup > Notification > E-Mail Account. Working With E-mail Notifications The library can be configured to automatically send e-mail notifications to specified e-mail addresses whenever an issue of a particular severity level occurs with one of its components.
Chapter 3 Configuring Your Library Working With E-mail Notifications You can configure e-mail notifications from the web client only, but you can view them from the operator panel. The paths to open the appropriate screens are as follows: • From the web client, select Setup > Notification > Setup. • From the operator panel, select Setup > Notification > E-mail Alerts. Creating E-mail Notifications 3 Administrative users can create e-mail notifications.
Chapter 3 Configuring Your Library Working With User Accounts Note: The default techsup@quantum.com e-mail notification settings can be modified, but not deleted. The e-mail address, techsup@quantum.com, cannot be modified. The path to open the appropriate screen is as follows: • From the web client, select Setup > Notification > Setup. Deleting E-mail Notifications 3 Administrative users can delete an e-mail notification when it is no longer needed. Note: The default techsup@quantum.
Chapter 3 Configuring Your Library Working With User Accounts account information is centralized and shared by different applications, simplifying user account management tasks. To use remote authentication, you must enable LDAP on the library. Once LDAP is enabled, users can log into the library using either LDAP or local authentication. To use LDAP authentication, a user must enter a directory service user name and password and specify an LDAP domain.
Chapter 3 Configuring Your Library Working With User Accounts To create local user accounts, you need to provide information for the following fields: • User Name — the login name of the user account you are creating. User names are limited to 1–12 lower-case letters, numbers, and underscores (_). For example: john_usa. • Password — the unique password for the user account you are creating.
Chapter 3 Configuring Your Library Working With User Accounts Deleting Local User Accounts 3 Administrative users can delete other local administrative user and user accounts when they are no longer needed. Note: The default administrative user account cannot be deleted. The paths to open the appropriate screens are as follows: • From the web client, select Setup > User Management > User Accounts. • From the operator panel, select Setup > User Mgmt > Modify User.
Chapter 3 Configuring Your Library Working With User Accounts • The library supports user account information in the schema defined by RFC 2307. User password schemes must be encrypted using UNIX crypt. In addition, user names (uid) and passwords (userPassword) must be created using lowercase characters to be compatible with the library. LDAP Server Guidelines 3 For LDAP users with user privileges, access to library partitions is determined by group assignment on the LDAP server.
Chapter 3 Configuring Your Library Working With User Accounts • Library user group — the name of the group you want to associate with the library. This group is equivalent to the local user privilege level. Any member of this group can manage this library. See User Privileges on page 44 for more information on user privilege levels. • Admin group — the name of the group associated with the library administrator, equivalent to the local administrative user privilege level.
Chapter 3 Configuring Your Library Working With User Accounts Fill in the following Kerberos fields in addition to all the LDAP fields: • Realm — The Kerberos realm name, typed in all uppercase letters. Usually the realm name is the DNS domain name. • KDC (AD Server) — The server on which Kerberos is installed. • Domain Mapping — The domain portion of the library’s fully qualified domain name. • Service Keytab — Click the Browse button to select the service keytab file.
Chapter 3 Configuring Your Library Working With User Accounts 6 At the command prompt, create the keytab file for the SPN. Use one of the following formats: • For Windows 2003: ktpass -out library.keytab -princ library/@ +rndPass -ptype KRB5_NT_SRV_HST -crypto RC4-HMAC-NT mapUser /computers/ For example: ktpass -out library.keytab -princ library/delos.dvt.mycompany.com@OURREALM.LOCAL +rndPass -ptype KRB5_NT_SRV_HST -crypto RC4-HMAC-NT mapUser ourrealm.
Chapter 3 Configuring Your Library Setting the Date, Time, and Time Zone Setting the Date, Time, and Time Zone Administrative users can either set the library date, time, and time zone settings manually or configure the Network Time Protocol (NTP). Setting the Date and Time Manually 3 Note: The following operations should not be performed concurrently by multiple administrative users logged in from different locations.
Chapter 3 Configuring Your Library Setting the Date, Time, and Time Zone Setting the Date and Time Using the Network Time Protocol 3 The library supports the Network Time Protocol (NTP). NTP allows you to synchronize the library date and time with other components in your IT infrastructure. Administrative users can either modify the date and time zone settings manually or configure NTP. If NTP is enabled, the time zone and IP addresses of at least one NTP server must be configured on the library.
Chapter 3 Configuring Your Library Working With FC I/O Blades Setting Daylight Saving Time 3 If you selected your time zone from the drop-down list (see Setting the Time Zone), the library automatically adjusts for daylight saving time. There is no need to manually reset the clock for time changes. However, if you set a custom time zone, the library will not automatically adjust for daylight saving time. You must enable the Use Custom Daylight Saving Time setting.
Chapter 3 Configuring Your Library Working With FC I/O Blades The topics in this chapter cover configuring FC I/O blades.
Chapter 3 Configuring Your Library Working With FC I/O Blades • Loop ID—Loop IDs can be set to Auto or a hard value from 0 through 125. Selecting Auto automatically selects a unique loop ID. Some FC host operating systems require hard loop ID settings. The default setting is Auto. • Speed—The interface speed can be set to Auto, 1 Gb/s, 2 Gb/s, or 4 Gb/s. Selecting Auto automatically sets the interface speed. The default setting is Auto. • Frame Size—Frame size can be set to 512, 1024, or 2048.
Chapter 3 Configuring Your Library Working With FC I/O Blades Configuring FC I/O Blade Channel Zoning 3 When FC I/O blades are installed in the library, administrative users can configure channel zoning for selected I/O blades. Channel zoning, also called port zoning, configures access to an entire FC and all the LUNs on that channel for the exclusive use of a host or group of hosts on a single port.
Chapter 3 Configuring Your Library Working With FC I/O Blades • The two FC target ports (ports 1 and 2) and the four FC initiator ports (ports 3–6) are displayed in a grid, with the target ports listed in columns and the initiator ports listed in rows. Check boxes allow you to associate a target port with an initiator port. • To permit access, select the check box at the intersection of the target port and the initiator port. You can associate each initiator port with more than one target port.
Chapter 3 Configuring Your Library Working With FC I/O Blades Note: On the operator panel, the host management screens (Setup > I/O Blades > Host Management) are not available unless FC host mapping is enabled. Note: Enabling/Disabling FC Host Mapping 3 If both channel zoning and host mapping are enabled, the channel zoning settings supersede any host LUN mapping on the I/O blade. Administrative users can enable or disable the optional FC host mapping feature. This feature is disabled by default.
Chapter 3 Configuring Your Library Working With FC I/O Blades The paths to open the appropriate screens are as follows: • From the operator panel, select Setup > I/O Blades > Host Management. • From the web client, select Setup > I/O Blades > Host Management. Creating, Modifying, and Deleting an FC Host Connection 3 Administrative users can manually create a connection to an FC host if the host was not already connected to the library when it was turned on.
Chapter 3 Configuring Your Library Working With FC I/O Blades 3 Modifying an FC Host Connection For each FC host connection you want to modify, you can set the following parameters: • Host Name — the host device name. • Host Port — the host port number. • Type — the appropriate host operating system. You cannot modify the WWPN. If you want to change the WWPN, you must delete and re-create the FC host connection.
Chapter 3 Configuring Your Library Working With FC I/O Blades to which it is attached. These LUNs can be re-mapped to new LUNs for presentation via ports 1 and 2. Further, custom LUN maps can be simultaneously defined for individual hosts. For example, the I/O blade may discover tape drives attached to ports 3–6, each of which report themselves at LUN 0. The I/O blade could be configured to re-map these to LUNs 1, 2, 3, and 4 for discovery on ports 1 and 2.
Chapter 3 Configuring Your Library Working With FC I/O Blades access for all the LUNs, channel zoning might not be necessary or desired. Note: Configuring Host Mapping 3 On the operator panel, the host mapping screens (Setup > I/O Blades > Host Mapping) are not available unless FC host mapping is enabled. See Enabling/Disabling FC Host Mapping on page 107.
Chapter 3 Configuring Your Library Working With FC I/O Blades • Product — Name of the device. • LUN — Current logical unit number (LUN) assignment. Assign a new LUN number for the device. Note: The operator panel host mapping configuration screens show less information about each device; however, you still select the host and device(s) and configure the LUN number(s(.) • After configuring FC host mapping, save the library configuration.
Chapter 3 Configuring Your Library Working With FC I/O Blades Configuring FC Host Port Failover 3 When I/O blades are installed in the library, administrative users can enable and configure the optional FC host port failover feature. This feature is disabled by default. You can configure the FC host port failover feature so that a “standby” target port (1 or 2) on an I/O blade can assume the identity and LUN mapping configuration of the designated “active” target port if the active port fails.
Chapter 3 Configuring Your Library Working With FC I/O Blades Details on configuring host port failover include: • The Setup - Host Port Failover screen displays all the I/O blades found in the library. I/O blades are listed by the following: location in the library, WWNN (web client only), and status/state. You can select the I/O blade you want to configure for host port failover and proceed to the next screen.
Chapter 3 Configuring Your Library Working With FC I/O Blades • The Setup - Host Port Failover screen displays all the I/O blades found in the library. I/O blades are listed by the following: location in the library, WWNN (web client only), and status/state. You can select the I/O blade that had a failed target port and proceed to the next screen. • In the Physical Ports section of the web client screen, check the State, Failure Type, and Intervention columns for the port that failed.
Chapter 3 Configuring Your Library Working With FC I/O Blades Working With Data Path Conditioning 3 When I/O blades are installed, administrative users can configure data path conditioning, an automatic means of verifying, monitoring, and protecting data path integrity between FC I/O blades and FC tape drives. Data path conditioning allows you to proactively detect and resolve data path problems before they affect backup, restore, and other data transfer operations.
Chapter 3 Configuring Your Library Configuring Library Security Settings The paths to open the appropriate screens are as follows: • From the web client, select Setup > I/O Blades > Data Path Conditioning. • From the operator panel, select Setup > I/O Blades > Data Path Conditioning.
Chapter 3 Configuring Your Library Configuring the Internal Network Configuring the Internal Network Use the Internal Network Configuration screen to configure your library’s internal network setting. The default internal network address is 10.10.10.X. The library’s internal network enables communication among library components. While rare, it is possible that the default addressing of the internal network could conflict with your network, potentially causing the library to become confused.
Chapter 3 Configuring Your Library Configuring System Settings • Unload Assist — Allows you to specify whether the library should automatically eject cartridges from tape drives. When the setting is enabled, the library will assist with tape drive unload operations in the event that a tape drive is not unloaded by a host command. When the setting is disabled, the library will not assist with tape drive unload operations and reject a move request from a tape drive, if the cartridge is not already unloaded.
Chapter 3 Configuring Your Library Configuring Operator Panel Display Settings • Enable SSL — Allows you to enable Secure Socket Layer (SSL) for secure data transmission between the library and remote clients. This option is disabled by default. • Enable SNMP V1/V2 — Allows you to enable or disable support for Simple Network Management Protocol (SNMP) V1 and V2c. This option is disabled by default. Note: SNMP v3 is always enabled.
Chapter 3 Configuring Your Library Registering the Library by tapping the up and down arrows. The Defaults button sets the brightness and contrast to the default settings. You cannot configure the display settings from the web client. The path to open the appropriate screen is as follows: • From the operator panel, select Tools > Display Settings. Registering the Library Registering the library activates the warranty.
Chapter 4 4 Running Your Library This chapter explains how to access and operate your library. Most of the library functions described here can be found on the Operations menu. Note: The information in this chapter assumes you are using the web client. Differences in functionality between the web client and the operator panel are noted. Logging In All users, service users, and administrative users must log in to the library to perform library functions or view library operations.
Chapter 4 Running Your Library Logging Out information on changing passwords, see Modifying Local User Accounts on page 94. Note: Logging In When LDAP or Kerberos is Enabled 4 If you misplace the password for the default administrative account, contact Quantum Technical Support. For contact information, see Getting More Information or Help on page 8.
Chapter 4 Running Your Library Understanding the Location Coordinates Understanding the Location Coordinates This section describes the numbering system used to identify components of the library. The library location coordinates contain the following digits: [Module],[Column],[Slot]. Figure 13 shows how a library with a control module and an expansion modules numbered.
Chapter 4 Running Your Library Modules Modules Library modules are represented by the first digit of a library coordinate. Modules are identified relative to the control module. The control module is numbered 0 (zero). Expansion modules stacked above the control module are addressed with positive integer digits depending on their position above the control module. For example, the expansion module stacked directly above the control module is number 1.
Chapter 4 Running Your Library Performing Media Operations Fibre Channel I/O Blades 4 Power Supplies 4 Fibre Channel (FC) I/O blades are addressed first by module and then by FC I/O blade bay within the expansion module. The blade bays within a module are numbered from top to bottom. A one-based numbering system is used. The full address of a an FC I/O blade bay is in the form of [module,FC I/O blade bay]; for example: [1,1], [-1,2].
Chapter 4 Running Your Library Performing Media Operations online Help system, click the Help icon at the top right of the web client or operator panel. Note: Importing Media 4 The information and procedures in this User’s Guide apply specifically to the library web client and the operator panel user interface, not to the host application. Performing media operations through the library user interface may affect your host application. See your host application documentation for information.
Chapter 4 Running Your Library Performing Media Operations If you have AutoClean enabled, you can also import cleaning cartridges into the library. For information, see Importing Cleaning Media on page 138. In addition, you can bulkload cartridges into the library rather than use the I/E station to import media. For information, see Bulkloading on page 129. You must have access to the library’s I/E station and the operator panel to import cartridges.
Chapter 4 Running Your Library Performing Media Operations 3 Use the Import Media screens on either the operator panel or the web client to import the cartridges into the partition. Follow the on-screen prompts, or see the library’s online Help for step-by-step procedures. To access the online Help system, click the Help icon at the top right of the web client or operator panel user interface.
Chapter 4 Running Your Library Performing Media Operations as I/E station slots. For information on accessing the report, see Viewing the Library Configuration on page 149. Caution: Place cartridges in their appropriately configured slot location; for example, cleaning cartridges should not be placed in slots configured for storage. When I/E station slots have been configured as I/E slots, the I/E station door is unlocked, and you can open the main access door to the library.
Chapter 4 Running Your Library Performing Media Operations Unused Slots 4 Each library configuration contains a limited number of slots that are not accessible to the robot. The slot counts in this User’s Guide do not include these unusable slots. In any library configuration, the picker cannot access the bottom slot in each column in the lowest module in the stack due to the fact that there is not enough clearance at the bottom of the library for the robotic picker.
Chapter 4 Running Your Library Performing Media Operations You need to provide the following information in the user interface to move media: • Partition — Lists the partitions that you have permission to access. • Selected Media — The single cartridge that you want to move. • Selected Destination — The location to which you want to move the cartridge. Note: You can filter the list of media by entering all or part of a barcode in the Search text box. Use an asterisk (*) to search with wildcards.
Chapter 4 Running Your Library Performing Media Operations Caution: Some host applications may fail import/export operations when the I/E station contains cartridges that are assigned to another partition. Move cartridges from the I/E station as soon as possible to avoid possible conflicts with the other partitions.
Chapter 4 Running Your Library Performing Media Operations For step-by-step procedures, see the library’s online Help. To access the online Help system, click the Help icon at the top right of the web client or operator panel user interface. Loading Tape Drives 4 The Load Drive operation enables you to load a cartridge from a storage slot into a tape drive. The storage slot and tape drive must be assigned to the same partition.
Chapter 4 Running Your Library Performing Media Operations For step-by-step procedures, see the library’s online Help. To access the online Help system, click the Help icon at the top right of the web client or operator panel user interface. Unloading Tape Drives 4 The Unload Drive operation allows you to unload a cartridge from a tape drive to a storage slot. The storage slot and tape drive must be assigned to the same partition.
Chapter 4 Running Your Library Performing Media Operations Changing the Tape Drive Mode 4 You can take the tape drive online or offline. When the tape drive mode is online, the tape drive is available for use. When the tape drive mode is offline, the tape drive is offline to the host application and is not available for use. Some operations require that the tape drive be offline.
Chapter 4 Running Your Library About Cleaning Tape Drives About Cleaning Tape Drives Library tape drives require occasional cleaning. Cleaning cartridges are used to remove accumulated residue from each tape drive’s read/write head. The library supports two methods for cleaning tape drives with cleaning cartridges: AutoClean and Manual. AutoClean — Configuring one or more dedicated cleaning slots automatically enables AutoClean. Cleaning cartridges are stored in the designated cleaning slots.
Chapter 4 Running Your Library About Cleaning Tape Drives Note: Cleaning slots are not visible to the host application. To choose host-based cleaning, do not configure any cleaning slots, and configure your host application to manage cleaning tape drives. Configuring cleaning slots on the library may affect the host application. See your host application documentation for information. Manual Cleaning — When a tape drive needs cleaning, it notifies the library.
Chapter 4 Running Your Library About Cleaning Tape Drives Caution: Note: Some host applications may fail import/export operations when the I/E station contains cartridges that are assigned to another partition. Move cartridges from the I/E station as soon as possible to avoid possible conflicts with the other partitions. If your library has zero I/E station slots, you cannot import or export cleaning media. See Configuring I/E Station Slots on page 73.
Chapter 4 Running Your Library About Cleaning Tape Drives You need to provide the following information in the Import Cleaning Media screens to import media: • Media — the cleaning cartridges that you want to import. The screen includes information about the number of empty cleaning slots in the library. The number of cleaning cartridges you can import is limited to the number of empty cleaning slots. Note: You can filter the list of media by entering all or part of a barcode in the Search text box.
Chapter 4 Running Your Library About Cleaning Tape Drives Details on exporting cleaning cartridges include: • You must have access to the library’s I/E station and the operator panel to export cleaning cartridges. • You can only export cartridges if empty I/E station slots are available. You need to provide the following information in the Export Cleaning Media screens to export cleaning media: • Media — The tape cartridges that you want to export.
Chapter 4 Running Your Library About Tape Drive Operations topmost I/E station slot. If two or more cleaning slots are configured and have cleaning tapes in them, the library chooses which cleaning tape to use. If you have zero cleaning slots configured, or if you are using the operator panel, you must use a cleaning tape in the topmost I/E station slot. You are prompted to insert a cleaning cartridge in the appropriate slot and select the tape drive you want to clean.
Chapter 4 Running Your Library Locking and Unlocking the I/E Stations • Retrieve tape drive sled logs. Tape drive sled logs can be retrieved from any sled installed in the library. For more information, see Retrieving Tape Drive Sled Logs on page 336. • Clean tape drives. Tape drive can be cleaned manually at any time. For more information, see About Cleaning Tape Drives on page 137. • Upload/remove tape drive firmware for autoleveling. Available only for FC tape drives connected to an FC I/O blade.
Chapter 4 Running Your Library Controlling FC I/O Blade Power in the closed position. All other I/E station doors remain accessible. On a “get” from an I/E station slot, the associated I/E station door remains locked until the media has been successfully moved to its destination. This allows the media to be returned to the I/E station slot in the event of a put error. • A user has requested that the I/E station door be locked.
Chapter 4 Running Your Library Shutting Down or Restarting the Library On the operator panel, select the option you want: • Power Cycle Blade • Power On Blade • Power Off Blade Note: This operation should not be performed concurrently by multiple administrative users logged in from different locations. You can access the appropriate screens, but you cannot apply changes while another administrative user is performing the same operation.
Chapter 4 Running Your Library Shutting Down or Restarting the Library To turn the library back on, turn on the power switch on each power supply, press the front power switch again, and then follow the login procedure. Caution: If you do not perform a shutdown before you physically power off the library, loss of library configuration data could occur. Restart shuts down and restarts the library’s operating system and firmware.
Chapter 5 5 Getting Information This chapter describes how to find information about your library. From the operator panel, you can find system information in the About Scalar i500 screen (Tools > About Library). From the web client, you can find information in the Reports and Tools menus. Note: Users without administrative privileges can view only certain reports. See User Privileges on page 44 for information about user privileges.
Chapter 5 Getting Information Viewing System Information From the operator panel, the About screen provides the following information about the library: • Library name • State • Serial number • System firmware version number • Date and time of last firmware update • Current date and time From the operator panel About screen, you can also navigate to other screens for detailed information about: • the network (IP addresses) • tape drives • partitions The paths to open the appropriate screens are as follows:
Chapter 5 Getting Information Viewing the Library Configuration • Tape drives — location coordinates, vendor name, model, type, physical serial number (P-SN), logical serial number (L-SN), firmware level, sled boot version, sled application version, encryption method, and whether the tape drive is connected to an I/O blade. • I/O blades — if the library contains FC I/O blades, this table lists the location coordinates, worldwide node name (WWN), firmware level, and ready status.
Chapter 5 Getting Information Viewing Network Settings • Partitions— name, online status, emulation type, barcode policy, number of total tape drives in the partition, number of active tape drives partition, total media, mounted media, total slots, full slots, total I/E stations, full I/E stations, and encryption method of each partition. • Modules (Chassis) — manufacturer, model type, and serial number of each module. You can print the report by clicking on the printer icon in the report window.
Chapter 5 Getting Information Viewing Logged-in Users Viewing Logged-in Users The User Login report contains information about the users that are currently logged into the library. The report contains the following information: • User name — name of logged-in user. • Role name — privilege level of logged-in user (for example, Admin for administrative user, User for non-administrative, non-service user). • Login date and time — date and time the user logged into the library.
Chapter 5 Getting Information Viewing, Saving, and E-mailing Library Logs • Element Address — element address of the slot. • Encryption — the encryption state of the media in the slot. In order for the library to know the encryption state, the tape must have been placed into an encryption-capable tape drive in the library. Currently, only IBM LTO-4 Fibre Channel and SAS tape drives are encryption capable.
Chapter 5 Getting Information Viewing, Saving, and E-mailing Library Logs test again, the new information overwrites the previous information. This option presents the summary log. For more information, see Using the Installation Verification Test on page 348. • Installation Verification Test Detailed Log— This log is saved each time you run the Installation Verification Test (IVT). The log saves only the information from the most recently run test.
Chapter 5 Getting Information Using Advanced Reporting Using Advanced Reporting Advanced Reporting provides the following reports that you can configure for viewing and analysis: • Drive Resource Utilization Report—Provides tape drive usage information, showing you which tape drives are working at optimum capacity and which are under-utilized. This can help you allocate your tape drive resources properly.
Chapter 5 Getting Information Using Advanced Reporting • Information about a tape drive, cartridge, or operation is not recorded in the Drive Resource Utilization log file until after a tape cartridge has been mounted (loaded) and unmounted (unloaded) from the tape drive. Configuring the Drive Resource Utilization Report 5 This report identifies how tape drive resources are utilized in your library.
Chapter 5 Getting Information Using Advanced Reporting • Attribute — Specifies which values are included in the report. Select one of the following: • Data Written/Read (default) — the amount of data written to and read from each tape drive, shown separately in the chart. • Total Read and Write — the combined total amount of data written to and read from each tape drive. • Mount Count — the number of tape cartridge mounts.
Chapter 5 Getting Information Using Advanced Reporting • Selected Drive by Coordinate — The report chart is based on an individual tape drive location in the library. If more than one tape drive resided in that location during the selected range, then the attribute values for all the tape drives that resided in that location are combined in the chart. • Selected Drive by Physical SN — The report chart is based on an individual tape drive identified by its physical drive serial number.
Chapter 5 Getting Information Using Advanced Reporting • Attributes—Specifies which values are included in the report, and how they are combined. Select in any combination, including all (default) and none. If you select no attributes, the chart displays the TapeAlert count for the selected Grouping. • Cartridge Barcode — All relevant tape cartridges. • Drive Physical SN — All relevant tape drives. • TapeAlert — The TapeAlert flags that were issued.
Chapter 5 Getting Information Using Advanced Reporting Using Advanced Reporting Templates 5 If you want to use the same configuration repeatedly, you can save it as a template. You can save up to 20 templates for each type of advanced report. 5 Creating a Template 1 From the report configuration page, make the selections you want. 2 In the Report Templates box at the bottom of the screen, type a name for the template in the empty field next to the Save button.
Chapter 5 Getting Information Using Advanced Reporting You can see how many records were loaded from the log files for this report by looking at the Report Data section of the report configuration page. A note says “XX records read,” where XX is the number of records (see Figure 14). Deleting Advanced Reporting Data 5 In some circumstances, you may wish to delete the information contained in the log files used to build the advanced reports.
Chapter 5 Getting Information Viewing FC I/O Blade Information 4 To e-mail the report data as a .csv file, type the name of a recipient in the empty field next to the E-mail button, then click E-mail. Figure 15 Saving and Emailing the Report Data Viewing FC I/O Blade Information Administrative users can view information about all the FC I/O blades installed in the library.
Chapter 5 Getting Information Viewing FC I/O Blade Port Information Viewing FC I/O Blade Port Information Administrative users can view information about all the FC I/O blades installed in the library. The Tools - Blade Port Information screen lists the following port information for each FC I/O blade: • Port number — The port number: 1–6. • WWPN — World Wide Port Name of the port. • Status — The status of the blade: Config wait, Loop init, Login, Ready, Lost Sync, Error, Re-Init, Non part, and Failed.
Chapter 6 6 Updating Library and Tape Drive Firmware There are two types of firmware that can be upgraded on the library: library firmware (including drive sled firmware) and tape drive firmware. There may be times when you will need to upgrade your library and tape drive firmware as directed by Quantum Technical Support. You can also regularly monitor the Quantum Service & Support website at www.quantum.
Chapter 6 Updating Library and Tape Drive Firmware Upgrading Library Firmware firmware comes bundled with tape drive firmware, firmware upgrade instructions, and release notes. Verify with the release notes or Quantum Technical Support that you are updating the library with the correct version of firmware. For technical support contact information, see Getting More Information or Help on page 8. Library firmware version 200G.GSxxx and 210G.GSxxx (SP1) support library configurations of up to 14U.
Chapter 6 Updating Library and Tape Drive Firmware Upgrading Library Firmware Note: If you downgrade from one major firmware version to an earlier major version, library configuration settings will be reset to the factory defaults. You can restore the other configurable items using a configuration file that was saved when the earlier version of library firmware was installed on the library, or you can reconfigure your library’s settings.
Chapter 6 Updating Library and Tape Drive Firmware Updating Tape Drive Firmware Updating Tape Drive Firmware You can use the web client to upgrade one or more tape drives in your library with an image file downloaded from the Quantum Service & Support website. Using an Image File to Upgrade Tape Drive Firmware 6 The web client allows you to upgrade tape drive firmware using a firmware image file.
Chapter 6 Updating Library and Tape Drive Firmware Updating Tape Drive Firmware library’s online Help. To access the online Help system, click the Help icon at the top right of the web client or operator panel user interface. Caution: Before you upgrade tape drive firmware, make sure that cartridges are not loaded in any tape drives.
Chapter 6 Updating Library and Tape Drive Firmware Autoleveling Tape Drive Firmware Autoleveling Tape Drive Firmware When FC I/O blades are installed, the autoleveling feature enables you to automatically upgrade firmware on all FC tape drives that are connected to the FC I/O blades. This allows you to keep all FC tape drives of the same type (for example, LTO-3) at the same firmware level.
Chapter 6 Updating Library and Tape Drive Firmware Autoleveling Tape Drive Firmware You cannot upload tape drive firmware from the operator panel. The path to the appropriate screen is as follows: • From the web client, select Tools > Drive Operations. Deleting Tape Drive Firmware Used in Autoleveling 6 The library allows you to delete a firmware image file if you no longer want to autolevel tape drive firmware.
Chapter 7 7 Installing, Removing, and Replacing This chapter describes how to add, remove, and replace hardware within your library. Adding, removing, or replacing library components may require you to power off the entire library. There are a few components, however, that you can service without powering off the library, such as replacing tape drives. Instead, you may only need to take a specific partition offline, or you may not need to impact the status of the library at all.
Chapter 7 Installing, Removing, and Replacing Taking the Library Online/Offline Warning: Without tape drives, tape cartridges, or power supplies, a control module weighs approximately 58 lbs. An expansion module, without tape drives, tape cartridges, or power supplies, exceeds 65 lbs. To avoid serious injury, at least two people are required to safely lift the modules into position.
Chapter 7 Installing, Removing, and Replacing Cabling the Library Taking a Library Offline 7 1 Using the library’s operator panel, select Operations > Change Partition Mode; or, using the web client, select Operations > Partitions > Change Mode. 2 For each partition that you want to take offline, click Offline. 3 Click Apply. Cabling the Library Use the cabling procedure appropriate for your drive type.
Chapter 7 Installing, Removing, and Replacing Cabling the Library Figure 16 Stand-Alone 5U Control Module SCSI Cabling Scalar i500 User’s Guide 1 Ethernet cable to customer network 2 GB Ethernet port 3 SCSI terminator 4 Power supply 5 Rear power switch 6 SCSI cable to host 7 Library control blade 8 Module terminators 173
Chapter 7 Installing, Removing, and Replacing Cabling the Library Figure 17 Multi-Module SCSI Cabling 1 Module-to-module cable 2 Library control blade 3 GB Ethernet port 4 SCSI terminator 5 Power supply 6 Rear power switch 7 Power cords 8 SCSI cables to host 9 Module terminators 10 Ethernet cable to customer network Scalar i500 User’s Guide 174
Chapter 7 Installing, Removing, and Replacing Cabling the Library 1 If your library is 14U or larger, install it in a rack. See Installing the Library in a Rack on page 284 for instructions. The instructions include procedures for removing and replacing tape drives. 2 Connect the SCSI cables to the tape drives. a Terminate the SCSI tape drive with an appropriate SCSI terminator. b Connect the SCSI tape drive to the host. 3 Connect the module terminators.
Chapter 7 Installing, Removing, and Replacing Cabling the Library 7 Power on the library. a Turn on the rear power switch of each of the power supplies. b Turn on the front power switch. c Power up the host system. 8 Verify communication with all devices on the bus. 9 Configure the library using the commands on the operator panel. See configuration information in Configuring Your Library on page 47.
Chapter 7 Installing, Removing, and Replacing Cabling the Library Figure 18 Stand-Alone Control Module Fibre Channel Cabling Scalar i500 User’s Guide 1 Ethernet cable to customer network 2 GB Ethernet port 3 Power supply 4 Rear power switch 5 Power cord 6 Fibre cable to host 7 Library control blade (LCB) 8 Module terminators 177
Chapter 7 Installing, Removing, and Replacing Cabling the Library Figure 19 Multi-Module Fibre Channel Cabling Scalar i500 User’s Guide 1 Ethernet cable to network 2 GB Ethernet port 3 Power supply 4 Rear power switch 5 Power cords 6 Fibre cables to host 7 Module terminators 8 Library control blade (LCB) 9 Module-to-module cable 178
Chapter 7 Installing, Removing, and Replacing Cabling the Library Warning: All libraries taller than 14U must be installed in a rack having a main protective earthing (grounding) terminal, and power must be supplied via an industrial plug and socket-outlet and/or an appliance coupler complying with IEC 60309 (or an equivalent national standard) and having a protective earth (ground) conductor with a cross sectional area of at least 1.5 mm2 (14 AWG).
Chapter 7 Installing, Removing, and Replacing Cabling the Library If your library configuration consists of a single module, place module terminators in the module’s top and bottom module terminator connectors. b If you need to add expansion modules to the control module, remove the module terminator from the control module terminator connection that is closest to the expansion module. c Replace the module terminator in the expansion module terminator connection furthest from the control module.
Chapter 7 Installing, Removing, and Replacing Cabling the Library accessible to defined zone. For information on partitioning, configuring FC I/O blade ports, channel zoning, and host mapping, see Configuring Your Library on page 47. Details about cabling FC I/O blades include: • Each expansion module can support up to two FC I/O blades. A maximum of four FC I/O blades can be present in any library configuration. A maximum of four FC drives can be connected to one FC I/O blade.
Chapter 7 Installing, Removing, and Replacing Cabling the Library Figure 20 FC I/O Blade 1 Target ports 1 and 2 to host(s) 2 Initiator ports 3 – 6 to drives 3 LEDs (blue, amber, green) Use the following procedure, along with Figure 21, if you are installing a library that includes FC tape drives that are connected to FC I/O blades.
Chapter 7 Installing, Removing, and Replacing Cabling the Library Figure 21 FC With I/O Blade Cabling Scalar i500 User’s Guide 183
Chapter 7 Installing, Removing, and Replacing Cabling the Library 1 Library control blade (LCB) 2 GB Ethernet port 3 Power supplies 4 Power cords 5 Ethernet cables from LCB to expansion module 6 FC cable from FC I/O blade to tape drive 7 Module terminator 8 FC cable to host 9 Module-to-module cable 10 Ethernet cable to network 11 UPPER and LOWER Ethernet ports Required tools: None 1 If your library is 14U or larger, install it in a rack.
Chapter 7 Installing, Removing, and Replacing Cabling the Library 2 For each FC I/O blade installed in an expansion module, connect the expansion module containing the FC I/O blade(s) to a port in the Ethernet hub on the LCB: Note: Without these Ethernet cables connected, the FC I/O blades will not work. a If the FC I/O blade is installed in the bottom bay of the expansion module, connect one end of an Ethernet cable to the Ethernet port labeled LOWER in the lower right corner of the expansion module.
Chapter 7 Installing, Removing, and Replacing Cabling the Library 9 Install the module terminators. Caution: The module terminator is not the same as a SCSI terminator. Using a SCSI terminator instead of a module terminator will damage the library. a Using the module terminators, terminate the top and bottom modules in the library stack. Install one module terminator in the top terminator connector on the topmost module and one in the bottom terminator connector on the bottommost module.
Chapter 7 Installing, Removing, and Replacing Cabling the Library Recommended Library Cabling for FC I/O Blades7 Fibre optic cables connect Fibre Channel tape drives to FC I/O blades and FC I/O blades to a Storage Area Network (SAN) fabric or host. Correctly managing these cables on the rear of the library can prevent damage to the cables and Fibre Channel ports and ensure optimal data throughput.
Chapter 7 Installing, Removing, and Replacing Cabling the Library Recommended Cabling With I/O Blades In Maximum Capacity Library Scalar i500 User’s Guide Tape Drive I/O Blade I/O Blade Port [1,1] N/A (direct attached) [1,2] N/A (direct attached) [1,3] [1,2] Port 3 [1,4] [1,2] Port 4 [0,1] [1,2] Port 5 [0,2] [1,2] Port 6 [-1,1] [-1,2] Port 3 [-1,2] [-1,2] Port 4 [-1,3] [-1,2] Port 5 [-1,4] [-1,2] Port 6 [-2,-1] [-2,-2] Port 3 [-2,-2] [-2,-2] Port 4 [-2,-3] [-2,-2] P
Chapter 7 Installing, Removing, and Replacing Cabling the Library Connecting Library SAS Cables Directly to Host 7 Use this procedure, along with Figure 22 and Figure 23, to connect SAS cables directly to the host.
Chapter 7 Installing, Removing, and Replacing Cabling the Library Figure 22 Stand-Alone Control Module SAS Cabling Scalar i500 User’s Guide 1 Ethernet cable to network 2 GB Ethernet port 3 Power supply 4 Rear power switch 5 Power cord 6 SAS cable to host 7 Library control blade 8 Module terminators 190
Chapter 7 Installing, Removing, and Replacing Cabling the Library Figure 23 Multi-Module SAS Cabling Scalar i500 User’s Guide 1 Module-to-module cable 2 Library control blade 3 GB Ethernet port 4 Power supply 5 Rear power switch 6 Power cords 7 SAS cables to host 8 Module terminators 9 Ethernet cable to network 191
Chapter 7 Installing, Removing, and Replacing Cabling the Library 1 If your library is 14U or larger, install it in a rack. See Installing the Library in a Rack on page 284 for instructions. The instructions include procedures for removing and replacing tape drives. 2 Connect one end of the SAS cable to the tape drive. Connect the other end of the SAS cable to the host.
Chapter 7 Installing, Removing, and Replacing Cable Management Guidelines 6 Connect a power cord to the outlet on the power supply on the rear of the library. There should always be a power cord connected to the power supply on the control module. If redundant power supplies are used, connect a power cord to each of the additional power supply outlets. 7 Plug the power cord into a nearby AC power source. 8 Power on the library. a Turn on the rear power switch of each of the power supplies.
Chapter 7 Installing, Removing, and Replacing Cable Management Guidelines Component Scalar i500 User’s Guide Description Quantity Black hook-and-loop fastener — Secures power cords to expansion modules. 1 Blue hook-and-loop fastener —Secures Ethernet cables to expansion modules. 1 Push-in clip — to secure hook-and-loop fasteners to expansion modules. 2 M5 thumbscrew — For older library models without drilled holes for push-in clips.
Chapter 7 Installing, Removing, and Replacing Cable Management Guidelines Component Description Adhesive-backed wire saddle cable clamp — For older library models without drilled holes for push-in wire saddle clamps. The adhesive-backed wire saddle clamp secures Ethernet cables to the control module. Managing Power Cords 7 Quantity 2 Power cord management is important especially for the larger, expanded library configurations.
Chapter 7 Installing, Removing, and Replacing Cable Management Guidelines 4 Plug the power cord into a power supply unit closest to the hookand-loop fastener. 5 Determine how much cord length you need to reach and easily plug into the AC power source. Do not plug the cord into power source until you are ready to power on the library. 6 If there is excess power cord, loop the excess cord into a bundle in the shape of a figure-eight.
Chapter 7 Installing, Removing, and Replacing Cable Management Guidelines Figure 24 Power Cord Management Scalar i500 User’s Guide 197
Chapter 7 Installing, Removing, and Replacing Cable Management Guidelines Managing Ethernet Cables 7 A Scalar i500 library with FC I/O blades uses external Ethernet cables on the rear of the library to provide connectivity between the LCB in the control module and an expansion module. The upper and lower FC I/O blade bays within an expansion module each have a corresponding Ethernet port on the back of the module.
Chapter 7 Installing, Removing, and Replacing Cable Management Guidelines Note: If your module chassis does not have the drilled hole, use an M5 thumbscrew to attach the black hook-and-loop fastener to the nearest available M5 threaded hole on the lower right of any module chassis. 3 Insert a push rivet into the rivet hole on the blue hook-and-loop fastener. The head of the rivet should be on the same side of the fastener as the plastic loop.
Chapter 7 Installing, Removing, and Replacing Cable Management Guidelines Figure 25 Ethernet Cable Management Scalar i500 User’s Guide 200
Chapter 7 Installing, Removing, and Replacing Cable Management Guidelines Figure 26 shows how a 41U library would appear with power, Ethernet, and fibre cables installed and managed according to these guidelines.
Chapter 7 Installing, Removing, and Replacing Installing a Stand-Alone 5UControl Module Installing a Stand-Alone 5UControl Module Required tools: None Use this procedure to install a 5U library configuration: 1 Prepare the rack to hold modules, if you want to install your library in a rack. See Installing the Library in a Rack on page 284 for instructions on installing a rack-mount kit. 2 Make sure all tape drives have been removed from the control module.
Chapter 7 Installing, Removing, and Replacing Installing a New Multi-Module Library Configuration 14 Add the tape cartridges to the library using the I/E station. 15 If your host application inventories the location of each tape cartridge in the library, open the host application and re-inventory to sync the logical inventory with the physical inventory of the library. Installing a New Multi-Module Library Configuration Use this procedure for installing a new multi-module library.
Chapter 7 Installing, Removing, and Replacing Installing a New Multi-Module Library Configuration Warning: All libraries taller than 14U must be installed in a rack having a main protective earthing (grounding) terminal, and power must be supplied via an industrial plug and socket-outlet and/or an appliance coupler complying with IEC 60309 (or an equivalent national standard) and having a protective earth (ground) conductor with a cross sectional area of at least 1.5 mm2 (14 AWG).
Chapter 7 Installing, Removing, and Replacing Installing a New Multi-Module Library Configuration Caution: Support the robot assembly by holding onto the broad metal X-axis plate. Lifting the robot by the thin metal rod will bend the rod. c After raising the robot assembly to the approximate middle of the control module, hold it in place with one hand and, using your other hand, move the parking tab in a counter-clockwise direction until it stops in the “parked” position.
Chapter 7 Installing, Removing, and Replacing Installing a New Multi-Module Library Configuration 1 Parking tab in “parked” position 5 Remove and replace the cover plates, if appropriate. Caution: Scalar i500 User’s Guide Before removing the control module’s bottom cover plate, the robot assembly must be parked as described in Step 4 above.
Chapter 7 Installing, Removing, and Replacing Installing a New Multi-Module Library Configuration a If you plan to stack the control module at the top of the library, and if an expansion module will be located below it, remove the control module’s bottom cover plate and the expansion module’s top plate. b If you plan to stack the control module between expansion modules, remove both the top and bottom plates of the control module.
Chapter 7 Installing, Removing, and Replacing Installing a New Multi-Module Library Configuration Installing the Expansion Module 7 Scalar i500 User’s Guide Install the expansion module as follows: 1 Open the expansion module’s access door and raise the guide pin by pulling it up and turning it slightly as if it were a screw. Otherwise, the guide pin may scratch the front doors of the module on which you are stacking.
Chapter 7 Installing, Removing, and Replacing Installing a New Multi-Module Library Configuration 1 Guide pin 2 Thumbscrew 2 Lift the new expansion module and, from the front of the library, place it in the desired location. 3 If stacking the expansion module on top of another module, secure the two modules together by tightening the two thumbscrews at the base of the front of the module and the two thumbscrews located at the base of the back of the module.
Chapter 7 Installing, Removing, and Replacing Installing a New Multi-Module Library Configuration Scalar i500 User’s Guide 1 Front Y-rail 2 Rear Y-rail 3 Y-rail (this end up) 4 Squeeze here to release 210
Chapter 7 Installing, Removing, and Replacing Installing a New Multi-Module Library Configuration a From the front of the library, open the I/E station and access doors of the expansion module. Squeeze the handle of the Y-rail release mechanism, lift it out of its locked position, and slide it downward as far as it will go. b From the back of the library, find the rear Y-rail release mechanism, which is located in the interior of the right side of the module.
Chapter 7 Installing, Removing, and Replacing Installing a New Multi-Module Library Configuration Installing the Control Module Install the 5U control module as follows: 7 1 Open the control module’s I/E station door and access door. 2 Lift the control module and place it in the desired location.
Chapter 7 Installing, Removing, and Replacing Installing a New Multi-Module Library Configuration 1 Parking tab in “unparked” position 2 Close the library’s I/E station and access doors. 3 Add the tape drives to the modules. For details, see Adding, Removing, and Replacing Tape Drives on page 303. 4 If your library contains FC I/O blades, install both the I/O blades and the accompanying fan blades in the expansion module. For details, see and Adding, Removing, and Replacing the I/O Fan Blade on page 317.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library 5 Add the power supplies. For details, see Adding, Removing, and Replacing Power Supplies on page 281. 6 Connect all power cords, network data cables, and module-tomodule cables. Make sure the module terminators are installed at the top and bottom of the stack of modules. For cabling instructions, see Cabling the Library on page 172. 7 Power on the library.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library • Partition, I/E station slot, and cleaning slot assignments do not change; however, unassigned slots may change location. • Modifying partitions can cause the storage slots to be scattered throughout the library. • I/E station slots in the new module(s) are assigned as data storage slots. You can reconfigure these slots as I/E station slots after the expansion module has been added to the library.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library Warning: All libraries taller than 14U must be installed in a rack having a main protective earthing (grounding) terminal, and power must be supplied via an industrial plug and socket-outlet and/or an appliance coupler complying with IEC 60309 (or an equivalent national standard) and having a protective earth (ground) conductor with a cross sectional area of at least 1.5 mm2 (14 AWG).
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library 1 Upgrade the library firmware to a level that can support the number of modules you are adding. See Updating Library and Tape Drive Firmware on page 163 for information on upgrading firmware. 2 Remove all tape cartridges from the library using the import and export commands of the operator panel or web client. 3 Power off the library.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library 1 Parking tab in “parked” position 6 Remove all power supplies from each module. 7 Remove all tape drives from each module. Unstacking the Existing Modules 7 Scalar i500 User’s Guide Unstack the modules as follows: 1 Starting with the topmost module of your library, open the I/E station and access doors.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library Caution: Before unstacking the modules, the robot assembly must be parked as described in Preparing to Install an Additional Expansion Module above. 2 If your current configuration already uses an expansion module, disengage the Y-rails so the modules can be safely unstacked. a From the front of the library, find the Y-rail release mechanism, which is located on the left side of the module.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library Scalar i500 User’s Guide 1 Front Y-rail 2 Rear Y-rail 3 Y-rail (this end up) 4 Squeeze here to release 220
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library 3 Remove the rack ears that fasten the module to the rack. 4 Loosen the thumbscrews located at the base of the front and rear of the module.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library 5 Open the module’s access door and raise the guide pin by pulling it up and turning it slightly as if it were a screw. Otherwise, the guide pin may scratch the front doors of the module beneath it. 1 Guide pin 2 Thumbscrew 6 From the front of the library, slide the entire module toward you and lift it off of the module below it. 7 Repeat these steps for each module that you need to remove.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library 2 Remove and replace the cover plates, if appropriate. Caution: Before removing the control module’s bottom cover plate, the robot assembly must be parked as described in Preparing to Install an Additional Expansion Module above.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library Figure 29 Cover Plate Location After Adding an Expansion Module 5U 14U 23U 32U 41U cover plate cover plate NEW Expansion Module* cover plate Control Module Control Module cover plate Control Module Expansion Module Expansion Module cover plate Control Module Expansion Module Expansion Module Expansion Module Control Module NEW Expansion Module* NEW Expansion Module* NEW Expansion Module* Ex
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library 3 Open the expansion module’s access door and raise the guide pin by pulling it up and turning it slightly as if it were a screw. Otherwise, the guide pin may scratch the front doors of the module on which you are stacking it.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library 1 Guide pin 2 Thumbscrew 4 Lift the new expansion module and, from the front of the library, place it in the desired location. 5 If there is already a module installed, secure the two modules together by tightening the two thumbscrews at the base of the front of the module and the two thumbscrews located at the base of the back of the module.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library Scalar i500 User’s Guide 1 Front Y-rail 2 Rear Y-rail 3 Y-rail (this end up) 4 Squeeze here to release 227
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library a From the front of the library, open the I/E station and access doors of the expansion module. b Squeeze the handle of the Y-rail release mechanism, lift it out of its locked position, and slide it downward as far as it will go. c From the back of the library, find the rear Y-rail release mechanism, which is located in the interior of the right side of the module.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library 1 Y-rail in unlocked, functional position 9 Repeat these steps for each module you need to re-install in the library configuration. Preparing to Use the Library Prepare to use the library as follows: 7 1 Add the tape drives to the modules. For details, see Adding, Removing, and Replacing Tape Drives on page 303. 2 Add the power supplies.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library 4 If your library contains FC I/O blades, install both the I/O blades and the accompanying fan blades in the expansion module. For details, see Adding, Removing, and Replacing FC I/O Blades on page 306 and Adding, Removing, and Replacing the I/O Fan Blade on page 317. 5 Unpark the robot assembly. a Gently raise the robot assembly so that it no longer rests on the parking tab.
Chapter 7 Installing, Removing, and Replacing Adding Expansion Modules to an Existing Library 1 Parking tab in “unparked” position 6 Connect all power cords, network data cables, and module-tomodule cables. Make sure the module terminators are installed at the top and bottom of the stack of modules. For cabling instructions, see Cabling the Library on page 172. 7 Power on the library. 8 Reconfigure the library, including applying the new COD license key, using the operator panel or web client.
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library 9 Add the tape cartridges to the library’s modules using the I/E station commands from the operator panel or web client. 10 Open the host application and reinventory in order to synchronize its logical inventory with the physical inventory of the library.
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library Warning: All libraries taller than 14U must be installed in a rack having a main protective earthing (grounding) terminal, and power must be supplied via an industrial plug and socket-outlet and/or an appliance coupler complying with IEC 60309 (or an equivalent national standard) and having a protective earth (ground) conductor with a cross sectional area of at least 1.5 mm2 (14 AWG).
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library 5 Park the robot assembly in the control module. Before unstacking the library, the robot assembly must be placed in the control module. a Open the I/E station and access doors of each module. b Using your hands, gently lift the robot assembly into the control module. The robot assembly should glide slowly and with some resistance.
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library 1 Parking tab in “parked” position 6 Remove all power supplies from each module that you intend to remove. For details, see Adding, Removing, and Replacing Power Supplies on page 281. 7 Remove all tape drives from each module that you intend to remove. For details, see Adding, Removing, and Replacing Tape Drives on page 303.
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library Removing the Expansion Module 7 To remove the expansion module: 1 For each module that you plan to remove, open the I/E station and access doors of each module. Caution: Before unstacking the modules, the robot assembly must be parked as described in Preparing to Permanently Remove the 9U Expansion Module on page 233. 2 Disengage the Y-rails so the modules can be unstacked safely.
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library Scalar i500 User’s Guide 1 Front Y-rail 2 Rear Y-rail 3 Y-rail (this end up) 4 Squeeze here to release 237
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library a From the front of the library, find the Y-rail release mechanism, which is located on the left side of the control module. Squeeze the handle of the Y-rail release mechanism, lift it, and release it so that it locks into place. b From the rear of the library, find the rear Y-rail release mechanism located in the interior of the right side of the module.
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library 1 Thumbscrews (behind doors) 5 Loosen the two thumbscrews located at the base of the back of the module.
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library 6 Open the module’s access door and raise the guide pin by pulling it up and turning it slightly as if it were a screw. Otherwise, the guide pin may scratch the front doors of the module beneath it. 7 From the front of the library, slide the entire module toward you and lift it off of the module below it. 8 Repeat these procedures for each module that you intend to remove.
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library Figure 30 Cover Plate Location After Removing an Expansion Module 5U 14U 23U 32U cover plate cover plate Control Module cover plate Control Module Expansion Module cover plate Control Module Expansion Module Expansion Module Control Module Expansion Module Expansion Module Expansion Module cover plate cover plate cover plate cover plate Preparing to Use the New Library Configu
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library Scalar i500 User’s Guide 1 Front Y-rail 2 Rear Y-rail 3 Y-rail (this end up) 4 Squeeze here to release 242
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library a From the front of the library, open the I/E station and access doors of the expansion module. Squeeze the handle of the Y-rail release mechanism, lift it out of its locked position, and slide it downward as far as it will go. b From the back of the library, find the rear Y-rail release mechanism, which is located in the interior of the right side of the module.
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library 1 Y-rail in unlocked, functional position 2 Add the tape drives to the modules. For details, see Adding, Removing, and Replacing Tape Drives on page 303. 3 Add the power supplies. For details, see Adding, Removing, and Replacing Power Supplies on page 281. 4 Add the LCB to the control module. For details, see Removing and Replacing the Library Control Blade and LCB Compact Flash Card on page 276.
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library 6 Unpark the robot assembly. a Gently raise the robot assembly so that it no longer rests on the parking tab. Caution: Support the robot assembly by holding onto the broad metal X-axis plate. Lifting the robot by the thin metal rod will bend the rod. b With your free hand, move the parking tab in a clockwise direction until it stops in the “unparked” position.
Chapter 7 Installing, Removing, and Replacing Permanently Removing Expansion Modules From an Existing Library 1 Parking tab in “unparked” position 7 Close the library’s I/E station and access doors. 8 Connect all power cords, network data cables, and module-tomodule cables. Make sure the module terminators are installed at the top and bottom of the stack of modules. For cabling instructions, see Cabling the Library on page 172. 9 Power on the library.
Chapter 7 Installing, Removing, and Replacing Replacing the Control Module 11 Reconfigure the library settings using the operator panel or web client. 12 Open the host application and reinventory in order to synchronize its logical inventory with the physical inventory of the library. Replacing the Control Module These instructions explain how to remove a control module and replace it with a control module field replaceable unit (FRU).
Chapter 7 Installing, Removing, and Replacing Replacing the Control Module Before removing the control module, you must first remove all expansion modules (if any) positioned above the control module. Warning: Without tape drives, tape cartridges, or power supplies, a control module weighs approximately 58 lbs. An expansion module, without tape drives, tape cartridges, or power supplies, exceeds 65 lbs. To avoid serious injury, at least two people are required to safely lift the modules into position.
Chapter 7 Installing, Removing, and Replacing Replacing the Control Module 5 Remove the tape cartridges from each module that you intend to remove. Caution: Note: The library will not be able to locate tape cartridges that are removed from one partition and returned to a different partition. The tape cartridges must be returned to the same partition they were removed from.
Chapter 7 Installing, Removing, and Replacing Replacing the Control Module 1 Parking tab in “parked” position 7 If there are expansion modules stacked above the control module, remove them now. Removing the Control Module Scalar i500 User’s Guide 7 1 Starting with the topmost module of your library, open the I/E station and access doors of the module.
Chapter 7 Installing, Removing, and Replacing Replacing the Control Module Caution: Before unstacking the modules, the robot assembly must be parked as described in Preparing to Remove the Control Module above. 2 Disengage the Y-rails so the modules can be safely unstacked. a From the front of the library, find the Y-rail release mechanism, which is located on the left side of the module. Squeeze the handle of the Y-rail release mechanism, lift it, and release it so that it locks into place.
Chapter 7 Installing, Removing, and Replacing Replacing the Control Module 1 Front Y-rail 2 Rear Y-rail 3 Y-rail (this end up) 4 Squeeze here to release 3 Remove the rack ears that fasten the module to the rack. 4 Loosen the thumbscrews located at the base of the front and rear of the module.
Chapter 7 Installing, Removing, and Replacing Replacing the Control Module Scalar i500 User’s Guide 253
Chapter 7 Installing, Removing, and Replacing Replacing the Control Module 1 Control module (front) 2 Thumbscrews 3 Control module (rear) 5 Open the module’s access door and raise the guide pin by pulling it up and turning it slightly as if it were a screw. Otherwise, the guide pin may scratch the front doors of the module beneath it. 1 Guide pin 2 Thumbscrew 6 Slide the entire module toward you and lift it off of the module below it.
Chapter 7 Installing, Removing, and Replacing Replacing the Control Module Replacing the Control Module 1 Remove the tape drives from the new control module. 7 2 Remove the power supplies from the new control module. 3 Using the Phillips #2 screwdriver (for the top cover plate) and the T10 TORX screwdriver (for the bottom cover plate), remove the new control module plates from the top and bottom of the module, as necessary.
Chapter 7 Installing, Removing, and Replacing Replacing the Control Module Place the control module on top of the expansion module and slide it to the rear of the unit. A small notch on the bottom of the control module aligns it with the top of the 9U expansion module. 7 Use rack ears to fasten the control module on top of a 9U expansion module.
Chapter 7 Installing, Removing, and Replacing Replacing the Control Module 1 Y-rail in unlocked, functional position b From the back of the library, find the rear Y-rail release mechanism, which is located in the interior of the right side of the module. Squeeze the handle of the Y-rail release mechanism, lift it out of its locked position, and slide it downward as far as it will go. 11 Unpark the robot assembly. a Gently raise the robot assembly so that it no longer rests on the parking tab.
Chapter 7 Installing, Removing, and Replacing Replacing the Control Module b With your free hand, move the parking tab in a clockwise direction until it stops in the “unparked” position. When in the correct position, the parking tab is removed completely from the interior of the module and will not accidentally swing into the path of the robot. c Gently release the robot assembly. It will lower to the bottom module of the library.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module Preparing to Use the Control Module 1 Close the library’s I/E station and access doors. 7 2 Add the tape drives to the modules. For details, see Adding, Removing, and Replacing Tape Drives on page 303. 3 Add the power supplies. For details, see Adding, Removing, and Replacing Power Supplies on page 281. 4 Add the LCB to the control module.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module There are some configuration settings to take into account when removing and replacing an expansion module. • COD licenses remain the same. After the expansion module is removed, there may be more slots licensed than are available. Only the available slots appear on the License screen. • All resources in the removed module(s) are removed.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module Warning: Without tape drives, tape cartridges, or power supplies, a control module weighs approximately 58 lbs. An expansion module, without tape drives, tape cartridges, or power supplies, exceeds 65 lbs. To avoid serious injury, at least two people are required to safely lift the modules into position.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module Caution: Note: The library will not be able to locate tapes that are removed from one partition and returned to a different partition. The tapes must be returned to the same partition they were removed from. Since the library assigns slots to a partition, you must create a map to locate each tape or create a map of tape slots that belong to each partition.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module 1 Scalar i500 User’s Guide Parking tab in “parked” position 263
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module Removing the 9U Expansion Module 7 1 Starting with the topmost module of your library, open the I/E station and access doors of each module. Caution: Before unstacking the modules, the robot assembly must be parked as described in Preparing to Remove the Expansion Module above. 2 Disengage the Y-rails so the modules can be unstacked safely.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module Scalar i500 User’s Guide 1 Front Y-rail 2 Rear Y-rail 3 Y-rail (this end up) 4 Squeeze here to release 265
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module a From the front of the library, find the Y-rail release mechanism, which is located on the left side of the control module. Squeeze the handle of the Y-rail release mechanism, lift it, and release it so that it locks into place. 1 Y-rail in locked, non-functional position b From the rear of the library, find the rear Y-rail release mechanism located in the interior of the right side of the module.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module 1 Thumbscrews (behind doors) 5 Loosen the two thumbscrews located at the base of the back of the module.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module 6 Open the module’s access door and raise the guide pin by pulling it up and turning it slightly as if it were a screw. Otherwise, the guide pin may scratch the front doors of the module beneath it. 7 From the front of the library, slide the entire module toward you and lift it off of the module below it. 8 Repeat these procedures for each module that you need to remove. 9 Remove and replace the cover plates, if appropriate.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module 1 Guide pin 2 Thumbscrew 4 Lift the new expansion module and, from the front of the library, place it in the desired location.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module 5 Fasten the module to the rack with rack ears. 6 Secure the two modules together by tightening the two thumbscrews at the base of the front of the module and the two thumbscrews located at the base of the back of the module. Then lower the module’s guide pin (located at the base of the front of the module) by turning it and pushing it down. 7 Tighten all thumbscrews located at the base of the front and back of the modules.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module Scalar i500 User’s Guide 1 Front Y-rail 2 Rear Y-rail 3 Y-rail (this end up) 4 Squeeze here to release 271
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module a From the front of the library, open the I/E station and access doors of the expansion module. Squeeze the handle of the Y-rail release mechanism, lift it out of its locked position, and slide it downward as far as it will go. 1 Y-rail in unlocked, functional position b From the back of the library, find the rear Y-rail release mechanism, which is located in the interior of the right side of the module.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module Caution: Check to make sure that there is no gap between the top and bottom Y-rails on both the front and back of the library. If a gap exists, the library cannot mechanically initialize. 9 Unpark the robot assembly. a Gently raise the robot assembly so that it no longer rests on the parking tab. Caution: Support the robot assembly by holding onto the broad metal X-axis plate.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module 1 Preparing to Use the 9U Expansion Module 7 Parking tab in “unparked” position 1 Close the library’s I/E station and access doors. 2 Add the tape drives to the modules. For details, see Adding, Removing, and Replacing Tape Drives on page 303. 3 Add the power supplies. For details, see Adding, Removing, and Replacing Power Supplies on page 281.
Chapter 7 Installing, Removing, and Replacing Replacing an Expansion Module 4 If your library contains FC I/O blades, install both the I/O blades and the accompanying fan blades in the expansion module. For details, see Adding, Removing, and Replacing FC I/O Blades on page 306 and Adding, Removing, and Replacing the I/O Fan Blade on page 317. 5 Add the LCB to the control module. For details, see Removing and Replacing the Library Control Blade and LCB Compact Flash Card on page 276.
Chapter 7 Installing, Removing, and Replacing Removing and Replacing the Library Control Blade and LCB Compact Flash Card Removing and Replacing the Library Control Blade and LCB Compact Flash Card The library control blade (LCB) manages the entire library, including the operator panel and picker assembly, and is responsible for running system tests to ensure that the library is functioning properly. These instructions explain how to remove a library control blade (LCB) and replace it with a new one.
Chapter 7 Installing, Removing, and Replacing Removing and Replacing the Library Control Blade and LCB Compact Flash Card 1 LCB compact flash card 6 Insert the new LCB compact flash card into the new LCB. 7 Insert the new LCB into the vacant LCB slot on the back of the library. When inserting the new LCB into the slot, be sure that the LCB LEDs are located at the top of the blade, and that the latch hooks are on the right side of the blade.
Chapter 7 Installing, Removing, and Replacing Removing and Replacing the Library Control Blade and LCB Compact Flash Card 8 After inserting the new LCB, secure it into the control module by depressing both of the LCB latch hooks into the blade. The LCB will fit snugly into its slot. 9 Reconnect all cables to the new LCB. 10 Power on the library. The green power light on the front panel turns on. The screen may remain dark for up to 5 minutes. Then an “Initialization In Progress” screen displays.
Chapter 7 Installing, Removing, and Replacing Removing and Replacing the Library Control Blade and LCB Compact Flash Card 18 Restore the library configuration (see Saving and Restoring the Library Configuration on page 329). If you did not save a recent configuration, you may need to manually restore your settings.
Chapter 7 Installing, Removing, and Replacing Removing and Replacing the Library Control Blade and LCB Compact Flash Card 1 LCB compact flash card 6 Insert the existing LCB compact flash card into the new LCB. 7 Insert the new LCB (with existing LCB compact flash card) into the vacant LCB slot on the back of the library. When inserting the new LCB into the slot, be sure that the LCB LEDs are located at the top of the blade, and that the latch hooks are on the right side of the blade.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing Power Supplies 8 After inserting the new LCB, secure it into the control module by depressing both of the LCB latch hooks into the blade. The LCB will fit snugly into its slot. 9 Reconnect all cables to the new LCB. 10 Power on the library. 11 Check the status of the LCB LEDs. All of its LEDs (blue, amber, and green) should be solidly lit for a short period of time.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing Power Supplies 1 Save the library configuration (see Saving the Library Configuration on page 329). 2 Locate the vacant power supply slot and remove the cover plate. Save the cover plate in case the redundant power supply needs to be removed at a later date. 3 Insert the new power supply into the vacant slot.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing Power Supplies 6 Remove the power supply by gripping the power supply handle and pulling it toward you. 7 Install a cover plate over the vacant power supply slot. Removing and Replacing a Power Supply 7 These instructions explain how to remove a power supply and replace it with a new one. You may need to replace a power supply if there are problems with one that is currently in use.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack 13 Power on the library. 14 Check the status of the power supply’s LEDs. The two green LEDs should be solidly lit, and the blue LED should be off. Installing the Library in a Rack All Scalar i500 libraries taller than 14U must be installed in a rack. The rack secures the bottom module, and all other modules are then secured to the bottom module. The rackmount kit secures your library within a rack.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack Preparing for Installation 7 Required tools: None 1 Before beginning installation, verify the contents of the rackmount kit (see Table 8) and the rack ear kit (see Table 9). Table 8 Rackmount Kit Contents Scalar i500 User’s Guide • You only need one rackmount kit per library. The rackmount kit allows you to secure the bottom module in the rack. It includes rack ears for additional security.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack Component Scalar i500 User’s Guide Description Quantity Rack ear, left — Holds the modules in the rack 1 Rack ear, right — Holds the modules in the rack 1 Rack shelf, left — Secures the modules in the rack 1 286
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack Component Table 9 Rack Ear Kit Contents Scalar i500 User’s Guide Component Description Quantity Rack shelf, right— Secures the modules in the rack 1 Description Quantity Required Nut clip — Used in racks with square holes 4 Cage nut — Used in racks with round holes 4 M5 thumbscrew — Secures the rack ears 4 287
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack Component Description Quantity Required Rack ear, left — Holds the modules in the rack 1 Rack ear, right — Holds the modules in the rack 1 2 Remove all rack hardware that may interfere with the installation of the rackmount kit and the modules that you plan to add to the rack. 3 Consider removing the front and back doors of the rack to obtain full access to the mounting holes and other areas of the rack.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack 4 Determine the type of rack in which you plan to install the rackmount kit. Different racks require different rackmount parts. Although the rackmount kit contains many parts, the parts you use depend on your rack’s mounting holes. a If the rack has round mounting holes, use the small ferrules and the nut clips. b If the rack has square mounting holes, use the large ferrules and the cage nuts.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack 1 Stud 2 Ferrule 3 Install the rackmount shelves into the rack so that they are level with one another. a Install the shelf’s rear studs in the rack’s rear mounting holes. b Position the shelf to the appropriate side of the rack (right or left) and align the shelf at the desired height. c Insert the shelf’s rear studs into the rack’s rear mounting holes.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack d Fasten a thumbnut to the end of each stud. Secure the rack tightly, so that the ferrule fits snugly within the hole in the rack. e Next, install the shelf’s front studs in the rack’s front mounting holes. f If the studs do not reach the mounting holes, pull the front of the shelf toward you to extend it to the necessary length.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack 4 Visually make sure that both shelves are level, and that they are aligned properly within the rack. 5 Make sure that all thumbnuts are fastened tightly. Some thumbnuts may have loosened during installation. Preparing Your Library for Rack Installation 7 1 Power off your library and disconnect all power cords, network data cables, and module-to-module cables. 2 Remove all tape drives from the library modules.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack Installing the Bottom Module in the Rack Required parts: Rack ears, (4) M5 thumbscrews 7 Explanation of parts: Each rack ear contains two elongated holes, enabling you to fasten it to the rack (using the M5 thumbscrews) in the most accessible mounting holes. 1 Place the desired module (whichever module you want to be the bottom module of the library) onto the rack-mount shelves.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack b Using two M5 thumbscrews, fasten the rack ear to the rack. The thumbscrews should thread through the holes in the rack shelves and fasten completely and evenly. 4 Install the left rack ear. a With the I/E station door open, open the left door (the access door) of the module and locate the slot in the lower left corner of the module.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack 5 Close the module’s doors. 6 Install the remaining modules of your library (if any), following the instructions in Installing Additional Modules Into the Rack on page 295. 7 Reinstall the tape drives in the library. 8 Cable your library as necessary, following the instructions provided in Cabling the Library on page 172. 9 Power on the library.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack Explanation of parts: Each rack ear contains two elongated holes, enabling you to fasten it to the rack (using the M5 thumbscrews and either the nut clips or cage nuts) using the most accessible mounting holes. 1 If you are installing a module above a module that currently has a top cover, remove the top cover.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack Next, determine which holes you must use within the 6U and 7U markers. Notice that each rack unit, as delineated by the alignment markers in the rack, contains three mounting holes. If you are adding a module anywhere above the control module, position the nut clip (or cage nut) at the middle hole in that unit.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack 1 Guide pin 2 Thumbscrew 5 Lift the module, align it so that it is parallel with the module below it, and slide it into place. 6 Lower the module’s guide pin by turning it and pushing it down. 7 Secure the module to the module beneath it by tightening the thumbscrews located at the base of the front and back of the module. Press down the thumbscrew, and then tighten it.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack Scalar i500 User’s Guide 1 Control module (front) 2 Thumbscrews 3 Control module (rear) 299
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack 8 Install the right rack ear. At the front of the library: a Open the I/E station door. At the lower right corner of the module is a vertical slot. Insert the hinge of the right rack ear into the slot and then position the holes of the rack ear flush with the rack rail. 1 Hinge of rack ears b Using two M5 thumbscrews, fasten the rack ear to the rack.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack 9 Install the left rack ear. a With the I/E station door open, open the left door (the access door) of the module and pull the door toward you in order to access the slot located in the lower left corner of the module. (The flexible door hinge allows the door to be pulled away from the module, providing access to the slot.) Note: You may need to pull the door toward you in order to access the slot.
Chapter 7 Installing, Removing, and Replacing Installing the Library in a Rack 10 Close the module’s doors. 11 Reinstall the tape drives to the library. 12 Cable your library as necessary, following the instructions provided in Cabling the Library on page 172. 13 Power on the library.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing Tape Drives Adding, Removing, and Replacing Tape Drives The tape drive enables you to connect the library to servers within your storage area network (SAN). Note: Adding a Tape Drive 7 Newly added tape drives need to be installed and verified one at a time. Alternatively, all of the tape drives can be added to the drive bays at one time with no wait time between adding tape drives.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing Tape Drives library automatically upgrades the UDS firmware if the firmware on the newly inserted UDS is different than the library’s current UDS firmware. Firmware downloads may take about 15 minutes. 7 Check the tape drive’s LEDs to make sure that the drive functions correctly. When the UDS firmware is downloading, the green LED is solidly lit for three seconds and then blinks twice.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing Tape Drives 5 Disconnect the host interface cables from the tape drive that you want to remove. 6 From the back of the library, loosen the tape drive’s thumbscrews. 7 Remove the tape drive by gripping the tape drive handle and pulling the entire tape drive toward you. 8 Install a cover plate over the vacant drive slot. If you cannot find a cover plate, order one.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing FC I/O Blades 7 Remove the tape drive by gripping the tape drive handle and pulling the entire tape drive toward you. 8 Add the new tape drive in the vacant slot. Using the guide rails on both the tape drive and the tape drive slot, slowly slide the tape drive into the slot. The tape drive must be level to slide in smoothly. 9 Tighten the tape drive’s thumbscrews to secure the tape drive to the module.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing FC I/O Blades Caution: If you are adding a new FC I/O blade or completely removing an FC I/O blade, be sure to read Working With Control Paths on page 78. If you do not configure control paths correctly, you will experience communication problems with tape drives, partitions, and the medium changer (robot). Details about FC I/O blades include: • You must be running 400-level code or above in order to use FC I/O blades.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing FC I/O Blades Figure 31 FC I/O Blade and Fan Blade Bays in Expansion Module Scalar i500 User’s Guide 1 FC I/O blade 2 Fan blade 3 Expansion module 308
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing FC I/O Blades Read This First: Complete Installation Steps 7 When installing an FC I/O blade, you must follow the installation steps in this order or communication with the I/O blade and tape drives in the library will not work properly. Caution: If you are adding a new FC I/O blade or completely removing an FC I/O blade, be sure to read Working With Control Paths on page 78.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing FC I/O Blades control path will be filtered out by the I/O blade and will not be visible to the host. If a Fibre Channel tape drive is currently serving as the control path for a partition and you plan to connect that tape drive to an FC I/O blade, you must remove the control path from that tape drive. To remove the control path from a tape drive: a Select Setup > Control Path from the operator panel or the web client.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing FC I/O Blades mapping so that each host sees each device only once. For more information, see the Host Mapping - Overview on page 109 and Configuring Host Mapping on page 111. To configure host mapping: a From the operator panel or web client, select Setup > I/O Blades > Blade Control and enable host mapping. b From the operator panel or web client, select Setup > I/O Blades > Host Mapping.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing FC I/O Blades 1 FC I/O blade 2 LEDs 3 Latch hooks, open 4 Carefully align the FC I/O blade with the guide slots in the bay. The status LEDs must be at the bottom. Caution: Forcing the blade into the bay can cause the pins to bend. 5 Evenly apply pressure to both sides of the blade and slide it into the expansion module until the latch hooks begin to move towards the middle of the blade.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing FC I/O Blades blade and into the locked position. You will feel the blade pins connect with the expansion module’s backplane as the blade locks into place. Note: The LEDs for the FC I/O blade are on the bottom of the blade when the blade is correctly installed in the expansion module. 6 Remove the necessary number of the black rubber protective covers from the ports on the FC I/O blades when you are ready to cable the blade.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing FC I/O Blades Scalar i500 User’s Guide 1 Latch hooks, locked 2 FC I/O blade 3 Cover plate on empty bay 4 FC I/O blade LEDs 314
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing FC I/O Blades 7 Make sure cover plates are installed over any unused bays in the expansion module. Caution: Bays that are not populated with blades must contain a cover plate. If the cover plate is not installed, FC I/O blade temperature errors will occur. 8 Cable the library as described in Connecting Library FC Cables to FC I/O Blades on page 180.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing FC I/O Blades 6 Make sure cover plates are installed over any unused bays in the expansion module. 7 If you are permanently removing the FC I/O blade, you will need to configure the library to stop monitoring the FC I/O blade (see Permanently Removing FC I/O Blades on page 337). 8 Save the library configuration (see Saving the Library Configuration on page 329).
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing the I/O Fan Blade Note: The LEDs for the FC I/O blade are on the bottom of the blade when the blade is correctly installed in the expansion module. 6 Remove and discard the necessary number of the black rubber protective covers from the ports on the FC I/O blades. 7 Reconnect the FC cables to the appropriate FC ports on the FC I/O blade.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing the I/O Fan Blade Figure 31 on page 308 shows the FC I/O blade and I/O fan blade installed side-by-side in the expansion module. Adding an I/O Fan Blade 7 These instructions explain how to add an I/O fan blade to your library. You can add an I/O fan blade while the library is powered on. Required tools: None 1 Access the back of the expansion module.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing the I/O Fan Blade 1 I/O Fan blade 2 LED 3 Latch hooks, open Caution: Forcing the blade into the bay can cause the pins to bend. 4 Evenly apply pressure to both sides of the blade and slide it into the expansion module until the latch hooks begin to move towards the middle of the blade. Push the latch hooks towards the middle of the blade and into the locked position.
Chapter 7 Installing, Removing, and Replacing Adding, Removing, and Replacing the I/O Fan Blade 5 If you are permanently removing the I/O fan blade, place a cover on the empty bay. 6 Save the library configuration (see Saving the Library Configuration on page 329). Replacing an FC I/O Fan Blade 7 These instructions explain how to replace an I/O fan blade in your library. You can remove and replace an I/O fan blade while the library is powered on.
Chapter 7 Installing, Removing, and Replacing Preparing the Library for Moving or Shipping Preparing the Library for Moving or Shipping Before you move or ship your library, follow these steps: Caution: When moving the library: You must install the orange robot restraint assembly to protect the robot against damage. It is recommended that you use the original shipping carton and packaging materials to further protect your library.
Chapter 7 Installing, Removing, and Replacing Preparing the Library for Moving or Shipping 9 Remove the tape drives from the library to decrease the weight when lifting the modules. Warning: Without tape drives, tape cartridges, or power supplies, a control module weighs approximately 58 lbs. An expansion module, without tape drives, tape cartridges, or power supplies, exceeds 65 lbs. To avoid serious injury, at least two people are required to safely lift the modules into position.
Chapter 8 8 Troubleshooting The Scalar i500 library includes advanced system monitoring and alerting mechanisms that inform you of library status and issues. It provides you with status information about various library subsystems and components. It also notifies you of issues it detects and guides you through diagnosing and correcting issues before problems interfere with backups.
Chapter 8 Troubleshooting About RAS Tickets When possible, the RAS ticket provides instructions for resolving problems. You can view RAS tickets on both the operator panel and the web client. Access the library’s online Help system if you have questions about the instructions provided. To access the online Help system, click the Help icon at the top right of the web client or operator panel user interface.
Chapter 8 Troubleshooting About RAS Tickets The paths to open the appropriate screens are: • From the web client, select Tools > All RAS Tickets. • From the operator panel, select Tools > All RAS Tickets. Resolving RAS Tickets 8 Administrative users can resolve some RAS tickets. Others must be resolved by Service personnel. Only one person at a time can resolve a ticket. Multiple users can, however, view ticket details simultaneously.
Chapter 8 Troubleshooting Capturing Snapshots of Library Information Note: To display all closed tickets, select the Include Closed Tickets check box at the bottom of the screen. The Tools - All RAS Tickets screen refreshes, with the Resolve button unavailable for all closed RAS tickets. Caution: Be careful when pressing the Close All Tickets button. This closes all RAS tickets even if they are not resolved. It is recommended that each RAS ticket be viewed, analyzed, and closed individually.
Chapter 8 Troubleshooting Saving and E-mailing the Library Configuration Record On the web client, ensure that the library e-mail account is appropriately configured before you perform the Capture Snapshot operation, so that the library can send Capture Snapshot files to the recipient. If the library e-mail account address is not configured, an error appears. For information on setting up the e-mail account, see Configuring the Library E-mail Account on page 88.
Chapter 8 Troubleshooting Saving and E-mailing the Library Configuration Record Note: E-mailing the Configuration Record 8 If the FC tape drive is attached to an FC I/O blade, the WWN indicates the WWN of the I/O blade, not the tape drive.
Chapter 8 Troubleshooting Saving and Restoring the Library Configuration You cannot save the library configuration record from the operator panel. The path to open the appropriate screen is as follows: • From the web client, select Tools > Save Configuration Record. Saving and Restoring the Library Configuration The library has many configurable items, such as tape drive IDs, partitions, user accounts, Import/Export (I/E) stations, and cleaning slots.
Chapter 8 Troubleshooting Troubleshooting “Library Not Ready” Messages Restoring the Library Configuration and Library Firmware 8 You can restore the library’s configurable items to a previous state using a saved configuration file. If you updated the library firmware since last saving the configuration, the library automatically restores the library firmware to the version that was saved with the configuration.
Chapter 8 Troubleshooting Duplicate Devices Discovered “Library Not Ready” messages appear in the header in the operator panel and the web client under the following circumstances: • The robot is in the process of calibrating. When the robot has finished calibrating, the “Library Not Ready” message no longer appears. • The robot cannot calibrate. For example, a fiducial label is missing, preventing the robot from calibrating. • The robot requires manual intervention.
Chapter 8 Troubleshooting Duplicate Medium Changers Discovered • If only one host is connected to a target port, you can use channel zoning to tell the target port which devices to see (see Configuring FC I/O Blade Channel Zoning on page 105). • If more than one host is connected to a target port, you can use host mapping to tell each host which devices to see (see Configuring Host Mapping on page 111).
Chapter 8 Troubleshooting Identifying Tape Drives • Model • Type • Serial number • Tape drive firmware version • Sled boot version • Sled application version • Mode status — online/offline, ready/not ready • Loaded status — unloaded/loaded • SCSI ID for SCSI tape drives • World Wide Node Name (WWNN) for Fibre Channel (FC) tape drives • SAS address for SAS tape drives The web client Identify Drives screen lists the following information for each tape drive: • Location coordinates • Mode status — online/offl
Chapter 8 Troubleshooting Identifying Tape Drives drive for the partition by flashing the green light-emitting diodes (LEDs) on the back of the tape drives. • Use the Identify All button to flash the green LEDs on the back of the tape drives assigned to the partition. The LEDs blink 10 times per second for one minute. • Use the Identify Ctrl Path button to flash the green LED on the back of the control path tape drive for the partition.
Chapter 8 Troubleshooting Retrieving Tape Drive Logs Retrieving Tape Drive Logs Administrative users can use the web client to retrieve tape drive logs. Tape drive log information can be used to help troubleshoot library and tape drive issues. You can use the Retrieve Drive Log screen to select the appropriate tape drive. Note: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates.
Chapter 8 Troubleshooting Retrieving Tape Drive Sled Logs Retrieving Tape Drive Sled Logs Administrative users can retrieve tape drive sled logs. Tape drive sled log information can be used to help troubleshoot library, tape drive sled, and tape drive issues. You can use the Retrieve Drive Sled Log screen to select the appropriate tape drive sled. Note: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates.
Chapter 8 Troubleshooting Permanently Removing FC I/O Blades the I/O blade with the rapidly blinking LED at the bottom of the FC I/O blade. The LED will blink for one minute. The paths to open the appropriate screens are as follows: • From the web client, select Setup > I/O Blades > Blade Control. • From the operator panel, select Setup > I/O Blades > Blade Control > Identify Blade. Permanently Removing FC I/O Blades Library firmware monitors all FC I/O blades after they are installed in the library.
Chapter 8 Troubleshooting Resetting FC I/O Blade Ports Note: This operation should not be performed concurrently by multiple administrative users logged in from different locations. You can access the appropriate screens, but you cannot apply changes while another administrative user is performing the same operation. The paths to open the appropriate screens are as follows: • From the web client, select Setup > IO Blades > Blade Control.
Chapter 8 Troubleshooting Viewing and E-Mailing the Command History Logs The paths to open the appropriate screens are as follows: • From the web client, select Setup > IO Blades > Blade Control. • From the operator panel, select Setup > IO Blades > Blade Control > Reset Port.
Chapter 8 Troubleshooting Interpreting LEDs Interpreting LEDs LEDs provide a visual indication about the status of certain library components. LEDs can sometimes communicate that a problem exists when RAS tickets cannot. For example, an LED can indicate a firmware problem that prohibits the library from generating RAS tickets.
Chapter 8 Troubleshooting Interpreting LEDs Table 10 LED Color and Blade Status LED Color Represents Blade Status Green Library Application Code status • Solid on/solid off — Library application code not operating. • Solid on for 3 seconds, then blinks twice — Blade firmware is downloading. • 1 blink per second — Normal: Library application code operating. • 10 blinks per second — Identify mode (per user request, to distinguish it from other blades).
Chapter 8 Troubleshooting Interpreting LEDs Table 11 Amber LED Actions State of Amber LED Suggested Service Action Solid on for 10+ minutes Replace the LCB. 1 blink per second Check the firmware for the LCB and make sure that you have the most current firmware available. Do not replace the LCB. It is unlikely that the LCB hardware is the source of the problem. Ethernet Hub Port LEDs on the LCB 8 The LED for an Ethernet hub port is located above the port.
Chapter 8 Troubleshooting Interpreting LEDs the fibre port above. Black lines on the FC I/O blade faceplate may indicate which LED belongs to which port. Use Table 13 to interpret Fibre Channel link activity on an FC I/O blade.
Chapter 8 Troubleshooting Interpreting LEDs Tape Drive LEDs 8 RAS tickets typically report all problems related to tape drives, including error codes and TapeAlerts. By observing the blinking pattern of LEDs on tape drives, however, you can discern which operation the tape drive is currently performing. Figure 32 shows where the tape drive LEDs and the fibre port link LED are located.
Chapter 8 Troubleshooting Interpreting LEDs Table 15 Tape Drive Activity LED Color Represents Tape Drive Status Green Processor activity • Solid on/solid off— Tape drive’s main processor is not operating. • 1 blink per second — Normal operation. • 2 quick blinks within 1.25 seconds; then on solid for 1.25 seconds; repeat — Tape drive sled firmware is downloading. • 3 quick blinks within 1.25 seconds; then off for 1.25 seconds; repeat — Tape drive is activating. • 10 blinks in 1.
Chapter 8 Troubleshooting Interpreting LEDs Table 16 Fibre Port Link Status LED Color Represents Fibre Port Link Status Green LIP and activity • Solid on — Loop initialization protocol (LIP) has occurred. • Blinks at regular intervals — Host command/data activity is occurring. Amber Online and light detected • Solid on — The library has enabled the tape drive data bus, and it can detect light through a fibre optic cable.
Chapter 8 Troubleshooting Interpreting LEDs Table 17 Power Supply Status LED Color Represents Power Supply Status Green AC OK • Solid on — The power supply’s AC input is above the minimum requirements to operate. (top) • Solid off — The power supply’s AC input is below the minimum requirements to operate. Green Blue DC OK • Solid on — The power supply’s output voltage is within regulation. (middle) • Solid off — The power supply’s output voltage is not within regulation.
Chapter 8 Troubleshooting Using the Installation Verification Test Using the Installation Verification Test Administrative users may run the Installation Verification Test (IVT) following a library service action to determine if the library is ready for production use. Examples of such library service actions include installing a new library or replacing a FRU or CRU.
Chapter 8 Troubleshooting Using the Installation Verification Test • The I/E Station test assesses the configuration and functionality of each I/E station. Time required to compete the I/E Station test is three minutes per I/E station. • Drives performs functional tests on the library drives. Time required to complete the Drives test is 15 minutes per drive. • Tour moves a scratch data cartridge through all storage slots in the extreme library locations.
Chapter 8 Troubleshooting Using the Installation Verification Test • Once the selected tests are complete, select Next. You can choose to view the detailed IVT log or e-mail the detailed IVT log. Make your choice and select Next. The IVT test cannot be performed from the web client. The path to open the appropriate screen is as follows: • From the operator panel, select Tools > Library Tests > Installation & Verification Tests. Viewing the IVT Logs 8 A new IVT log is created each time you run IVT.
Chapter 8 Troubleshooting Using the Installation Verification Test Running Library Demo 8 Administrative users can run Library Demo, a simple way to test robotics functionality following a FRU or CRU replacement. It shows the library’s ability to correctly move a scratch data cartridge from an I/E station to randomly selected open storage slots until the demonstration is stopped. Details on running Library Demo include: • Media in the storage magazines are not affected by the demonstration.
Chapter 8 Troubleshooting Configuring the Internal Network Configuring the Internal Network When installing your library, you need to make sure that the external network setting is different than the internal network setting on the library. If the external and internal network settings are the same, the web client cannot connect to the library. If DHCP is enabled or you do not know what your external network setting is, check with your network administrator.
Chapter 8 Troubleshooting Q-EKM Path Diagnostics Admin level privileges and below will be unable to log in to the library and will get an error message stating that Diagnostics is in progress. • Entering Diagnostics takes all your library partitions offline. Be sure any crucial operations have stopped before you enter Diagnostics. When you exit Diagnostics, your partitions return to the online/offline status they were in previously.
Chapter 8 Troubleshooting Q-EKM Path Diagnostics • Enter library Diagnostics (select Tools > Diagnostics) and then select Q-EKM > Q-EKM Path Diagnostics. Note that entering Diagnostics will log off all other users of the same or lower privileges and take your partitions offline. See Library Diagnostics on page 352 for more information. • Select Setup > Encryption > System Configuration and click the link that says “Click here to run Q-EKM Path Diagnostics.
Chapter 8 Troubleshooting Drives Diagnostics 6 Do one of the following: • If Completed appears in the Progress Window, the diagnostics were performed (this does not mean that the diagnostics passed, just that the diagnostics were performed). Click Close to close the Progress Window. • If Failure appears in the Progress Window, the diagnostics were not able to be performed. Follow the instructions listed in the Progress Window to resolve any issues that occurred during the operation.
Chapter 8 Troubleshooting Drives Diagnostics Note: This operation should not be performed concurrently by multiple administrative users. You can access the screen, but you cannot apply changes while another administrative user is performing the same operation. The paths to open the appropriate screens are as follows: • From the web client, select Tools > Diagnostics, then select Drives > Drive Tests > Drive Reset. • From the operator panel, select Tools > Drive Mgmt > Reset drives.
Chapter 8 Troubleshooting Robotics Diagnostics writes two wraps worth of data on each of the two outside data bands on both edges of the tape for the entire length of the tape. For this test, insert the suspect cartridge in the top I/E station slot. The data will be overwritten on the suspect cartridge. Media tests cannot be performed from the operator panel. The path to open the appropriate screen is as follows: • From the web client, select Tools > Diagnostics > Drives > Media Tests.
Chapter 9 9 Working With Cartridges and Barcodes This chapter describes how to work with cartridges and barcodes. When working with tape cartridges, certain considerations should be taken into account. For example, all tape cartridges in the library must have a barcode label. In addition, when loading your library, you should be aware of whether or not your cartridges are write-protected. This section discusses these types of items in general terms.
Chapter 9 Working With Cartridges and Barcodes Handling Cartridges Properly • Do not expose cartridges to direct sunlight or sources of heat, including portable heaters and heating ducts. • Do not stack cartridges more than five high. • The operating temperature range for Linear Tape Open (LTO) cartridges is 10º to 45ºC. The storage temperature range is 16º to 32ºC in a dust-free environment with a relative humidity range between 20% and 80% (noncondensing).
Chapter 9 Working With Cartridges and Barcodes Write-Protecting Cartridges Write-Protecting Cartridges All cartridges have a write-protect (write-inhibit) switch to prevent accidental erasure or overwriting of data. Before loading a cartridge into the library, make sure that the write-protect switch is positioned correctly (either on or off). Slide the red or orange write-protect switch to the right so that the padlock shows in the closed position.
Chapter 9 Working With Cartridges and Barcodes Barcode Requirements • Media ID First — Five to 14 character barcode number followed by media ID, for example, “XXXXXXXXXXXXXXL4”. The media ID is reported to the host first. • Standard — (default) Five to 16 characters total, including a barcode number and optional media ID. The media ID is not reported to the host. If a media ID is included, the label must have a five to 14 character barcode followed by a media ID, for example, “XXXXXXXXXXXXXXL3”.
Chapter 9 Working With Cartridges and Barcodes Installing Barcode Labels Installing Barcode Labels Each cartridge in the library must have an external label that is machine and operator-readable to identify the barcode. Most manufacturers offer cartridges with the labels already applied or with the labels included that you can attach. All barcode labels must be applied to the front of a cartridge. Peel off the label and place it on the cartridge.
Appendix A Library Specifications A Scalar i500 libraries follow the specifications described in this chapter. Supported Components The Scalar i500 library supports the following components.
Appendix A Library Specifications System Requirements Library Robot Control Logical Unit Number (LUN) Connectivity Native drive interface Power 350W with optional redundant power supply and line cord Library Management • Operator panel touch screen • Web client • SNMP protocol • SMI-S protocol System Requirements The Scalar i500 web client interface supports the following browsers: • Firefox, version 1.0.6 and above • Microsoft® Internet Explorer™ version 6.
Appendix A Library Specifications Capacity Capacity Library capacity is as follows. Note: Slot counts in this User’s Guide do not include five inaccessible slots in the bottom row of any library configuration. For more information about these slots, see Unused Slots on page 131.
Appendix A Library Specifications Environmental Specifications Environmental Specifications The environmental specifications of the library are listed below. Note: Temperature ranges apply to product inlet temperatures, not necessarily to ambient room temperatures. Airflow restrictions or other heat-generating equipment within the rack enclosure may cause a rise over ambient room temperatures. Operating Non-Operating Shipping & Storage Altitude 3,048 m (10,000 ft.) 3,048 m (10,000 ft.
Appendix A Library Specifications Dimensions Dimensions The physical dimensions of the library are listed below in inches (in). Scalar i500 User’s Guide Library Configuration Rack Height Maximum Physical Height (in) 5U control module 5U 8.61 5U control module + (1) 9U expansion module 14U 24.36 5U control module + (2) 9U expansion modules 23U 40.11 5U control module + (3) 9U expansion modules 32U 55.86 5U control module + (4) 9U expansion modules 41U 71.
Appendix A Library Specifications Component Weights Component Weights The weight of the library hardware components is listed below in pounds (lbs). Component Weight (lbs) Drive Sled 9.0 Power Supply 4.0 Robot 2.5 5U Chassis (empty) 47.5 9U Chassis (empty) 65.0 5U Package Kit approx. 20 9U Package Kit approx. 24 14U Package Kit approx. 40 Library Power Consumption and Heat Output The typical library power consumption (Watts) and heat output (BTU/hr) is listed below.
Appendix A Library Specifications Library Power Consumption and Heat Output Typical Power Consumption (Watts) Typical Heat Output (BTU/Hour) Scalar I500 Library with Robot and LCB (no tape drives installed; robot moving; LCB installed) 79 269 UDS3 IBM Ultrium 2 Drive Sled Module (SCSI) 29 99 UDS3 IBM Ultrium 2 Drive Sled Module (Fibre Channel) 32 109 UDS3 IBM Ultrium 3 Drive Sled Module (SCSI) 27 92 UDS3 IBM Ultrium 3 Drive Sled Module (Fibre Channel) 29 97 UDS3 IBM Ultrium 4 Drive Sled Mo
Appendix A Library Specifications Library Power Consumption and Heat Output Figure 33 Library Power Consumption and Heat Output Heat Output (BTU/hr) Power Consumption (Watts) Typical Power Number of Drives Maximum Power Scalar i500 User’s Guide 370
Appendix A Library Specifications Library Power Consumption and Heat Output Figure 34 Library Current Draw Current @220V (Amps) Current @110V (Amps) Typical Current Number of Drives Maximum Current Scalar i500 User’s Guide 371
Appendix B B TapeAlert Flag Descriptions TapeAlert is an open industry standard that flags errors and provides possible solutions for storage devices and their media. This section provides information about TapeAlert flags, including the identifying number, severity, recommended message, and probable cause. Table 19 explains the severity codes, and Table 20 lists all the existing TapeAlert flags and their descriptions.
Appendix B TapeAlert Flag Descriptions Table 20 TapeAlert Flag Descriptions Recommended Application Client Message No. Flag Severity 1 Read warning W The tape drive is having problems reading data. No data has been lost, but there has been a reduction in the performance of the tape. The drive is having severe trouble reading. 2 Write warning W The tape drive is having problems writing data. No data has been lost, but there has been a reduction in the capacity of the tape.
Appendix B TapeAlert Flag Descriptions No. Flag Severity 7 Media life W Recommended Application Client Message The tape cartridge has reached the end of its calculated useful life: 1 Copy any data you need to another tape. Probable Cause The media has exceeded its specified life. 2 Discard the old tape. 8 Not data grade W The tape cartridge is not data-grade. Any data you write to the tape is at risk. Replace the cartridge with a data-grade tape.
Appendix B TapeAlert Flag Descriptions No. Flag Severity 14 Unrecoverable mechanical cartridge failure C Recommended Application Client Message The operation has failed because the tape in the drive has experienced a mechanical failure: 1 Do not attempt to extract the tape cartridge. 2 Call the tape drive supplier help line. Probable Cause Tape snapped/cut or other cartridge mechanical failure in the drive where medium cannot be demounted.
Appendix B TapeAlert Flag Descriptions No. Flag Severity Recommended Application Client Message 20 Cleaning required C The tape drive needs cleaning: 1 If the operation has stopped, eject the tape and clean the drive. Probable Cause The drive thinks it has a head clog or needs cleaning. 2 If the operation has not stopped, wait for it to finish and then clean the drive. Check the tape drive user’s manual for device-specific cleaning instructions.
Appendix B TapeAlert Flag Descriptions Recommended Application Client Message No. Flag Severity 24 Retension requested W The tape drive has requested a retension operation. The drive is having severe trouble reading or writing, which will be resolved by a retension cycle. 25 Multi-port interface error on a primary port W A redundant interface port on the tape drive has failed. Failure of one interface port in a dual-port configuration (for example, Fibre Channel).
Appendix B TapeAlert Flag Descriptions No. Flag Severity Recommended Application Client Message 31 Hardware B C The tape drive has a hardware fault: 1 Turn the tape drive off and then on again. 2 Restart the operation. 3 If the problem persists, call the tape drive supplier help line. 32 Primary interface W The tape drive has a problem with the host interface: 1 Check the cables and cable connections.
Appendix B TapeAlert Flag Descriptions No. Flag Severity 39 Diagnostics required W Recommended Application Client Message Probable Cause The tape drive may have a hardware fault. Run extended diagnostics to verify and diagnose the problem. Check the tape drive user’s manual for devicespecific instructions on running extended diagnostic tests. The drive may have a hardware fault that may be identified by extended diagnostics (i.e., SEND DIAGNOSTIC command).
Appendix B TapeAlert Flag Descriptions No. Flag Severity 55 Loading or threading failure C Recommended Application Client Message The operation has failed because the media cannot be loaded and threaded: 1 Remove the cartridge, inspect it as specified in the product manual, and retry the operation. Probable Cause The drive is unable to load the media and thread the tape. 2 If the problem persists, call the tape drive supplier help line.
Appendix B TapeAlert Flag Descriptions No. Flag Severity 60 WORM medium — overwrite attempted W Recommended Application Client Message An attempt had been made to overwrite user data on a WORM medium: 1 If a WORM medium was used inadvertently, replace it with a normal data medium. Probable Cause The application software does not recognize the medium as WORM. 2 If a WORM medium was used intentionally: a) Check that the software application is compatible with the WORM medium format you are using.
Glossary 1U, 2U, 3U, etc. Racks manufactured for mounting computer hardware often define vertical space as “units.” The components that are mounted in the racks are defined by how many units of rack space they require. For example, the height of a unit in a rack is 1.75". If a component is 5.25" in thickness, the component is said to be a 3U component. A Arbitrated loop A Fibre Channel configuration that attaches multiple communicating ports in a loop.
Glossary C CAN (Controller Area Network) A serial bus network of microcontrollers that connects devices, sensors and actuators in a system or subsystem for real-time control applications. There is no addressing scheme used in controller area networks, as in the sense of conventional addressing in networks (such as Ethernet). Rather, messages are broadcast to all the nodes in the network using an identifier unique to the network.
Glossary CRU (Customer Replaceable Unit) The smallest hardware component that can be replaced at a customer installation by a customer. D Default A value or setting that is selected by the hardware or software unless specified otherwise by the user. DHCP (Dynamic Host Configuration Protocol) A protocol for assigning dynamic IP addresses to devices on a network. DHCP supports a mix of static and dynamic IP addresses. Directory A file that contains a list of other files.
Glossary F F_Port Fabric Port. A port on a fabric switch to which N_Ports may be directly connected. The F_Port is not capable of communicating with FC-AL protocol. FC (Fibre Channel) A high speed data transfer architecture. Using optical fibre to connect devices, Fibre Channel communications are serial communications that occur at full duplex and achieve data transfer rates of 200 MBps.
Glossary FRU (Field Replaceable Unit) The smallest hardware component that can be replaced at a customer installation by a certified field service representative. G Gb E or GigE (Gigabit Ethernet) A transport protocol used for transmitting data across traditional LANs. GigE is an enhanced version of the Ethernet protocol that has been used for many years as the underlying transport technology in IP networks.
Glossary IP (Internet Protocol) A protocol that specifies the formats of packets and addresses. Addresses are formulated as four groups of 2 or 3 digit numbers separated by periods, such as 255.255.255.255. K Kernel The heart of the UNIX operating system. The kernel is the part of the operating system that allocates resources and controls processes.
Glossary or applications. When the storage space is divided into smaller parts, each part is configured with its own SCSI unique identifier, or LUN. M Magazine A container for removable media storage used in tape libraries. Media A material that stores data, such as tapes in cartridges or optical disks. Media ID A barcode number attached to a specific piece of media. Media type A format/size of media, for example, LTO. Medium See Media.
Glossary Pathname A list of directories separated by slashes (/) and ending with the name of a directory or nondirectory file. A pathname is used to trace a path through the file structure to locate or identify a file. Picker The robotic hand that handles cartridges. A Fibre Channel topology that consists of a dedicated connection between two devices: a sending device and a receiving device. Point to Point R Rackmount An industry standard communication and computer equipment rack cabinet.
Glossary peripheral devices, such as storage subsystems. The acronym is pronounced “scuzzy.” SCSI ID (Small Computer Systems Interface Address) An address on a SCSI BUS. Typically there are 16 addresses on a single channel SCSI BUS. Server A powerful, centralized computer (or program) designed to provide information to clients (smaller computers or programs) upon request.
Glossary include tapes and optical disks. A storage device can be a single disk drive, or constitute thousands of tapes in a large tape library. Storage slot The physical home where a data cartridge resides. Subsystem status A feature that provides predictive alerts, warning of any loss of connectivity or device failure using local or remote alerts. Subsystem status allows administrators to correct faults before they affect backup or other data transfer operations.
Glossary WWNN (World Wide Node Name) A unique number assigned by a recognized naming authority. The world wide name is integral to Fibre Channel operations. WWPN (World Wide Port Name) The WWPN is a 64-bit, hard-coded address for each port on an FC-connected device. It is used to identify available SAN devices at end points. X X-axis, X-position The horizontal position of the library’s robotic arm. Y Y-axis, Y-position The vertical position of the library’s robotic arm.