User ’s Guide User ’s Guide User ’s Guide User ’s Guide Quantum Scalar i40 and Scalar i80 Scalar Libraries 6-66545-001 Rev B
Scalar i40 and Scalar i80 User’s Guide, 6-66545-001 Rev B, November 2009, Product of USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2009 by Quantum Corporation. All rights reserved.
Contents Preface Chapter 1 xix Description 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Library Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Robotic System and Barcode Scanner . . . . . . . . . . . . . . . . . . . . 3 Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Chapter 2 Initial Installation and Setup 13 Required Tools and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Unpacking the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Accessory Kit Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Installing the Library in a Rack or Desktop Kit . . . . . . .
Contents Chapter 4 Configuring the Library 39 Using the Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Library Host Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Obtaining a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Applying a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Working With E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Creating E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 72 Modifying E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . 73 Deleting E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . .
Contents Remote Service Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Saving and Restoring the Library Configuration . . . . . . . . . . . . . . . . 100 Saving the Library Configuration . . . . . . . . . . . . . . . . . . . . . 101 Restoring the Library Configuration . . . . . . . . . . . . . . . . . . . 101 Registering the Library. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Importing Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . 131 Exporting Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . 133 Manually Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . 134 Taking a Tape Drive Online or Offline . . . . . . . . . . . . . . . . . . . . . . . . 137 Chapter 6 Getting Information About the Library 139 Viewing Library Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Chapter 7 Updating Firmware 161 Upgrading Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Updating and Autoleveling Tape Drive Firmware . . . . . . . . . . . . . . . 164 About Tape Drive Firmware Autoleveling . . . . . . . . . . . . . . . 164 Uploading Tape Drive Firmware Used in Autoleveling. . . . . . 166 Deleting Tape Drive Firmware Used in Autoleveling . . . . . . . 168 Initiating Tape Drive Firmware Autoleveling . . . . . . . . . . . . .
Contents Removing and Replacing a Magazine . . . . . . . . . . . . . . . . . . . . . . . . 215 Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Magazine Replacement Kit Contents . . . . . . . . . . . . . . . . . . 215 Creating a Backup Map of Cartridge Locations . . . . . . . . . . . 216 Removing the Magazine from the Library . . . . . . . . . . . . . . . 216 Installing the Magazine. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Tape Drive/Sled LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Power Supply LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Running the Installation and Verification Test (IVT). . . . . . . . . . . . . . 255 Running the IVT Diagnostic Subtests Individually – Robotics, Tape Drive, and Magazine Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Running the Random Move Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Appendix C Disposal of Electrical and Electronic Equipment 285 Glossary 287 Index 297 xii Quantum Scalar i40 and Scalar i80 User’s Guide
Figures Figure 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Figure 2 Scalar i40 Internal Layout and Magazine Slot Location Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Figure 3 Scalar i80 Internal Layout and Magazine Slot Location Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Figure 4 Scalar i80 Back Panel Components . . . . . . . . . . . . . . . . . . . 9 Figure 5 Scalar i80 Back Panel Components . .
Figures xiv Figure 18 Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . 31 Figure 19 Web Client User Interface - Home Page . . . . . . . . . . . . . . 33 Figure 20 Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Figure 21 Web Client Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Figure 22 Shutdown in Progress Message . . . . . . . . . . . . . . . . . . . 108 Figure 23 Ready to Power Down Message . . . . . . . . . . . . . .
Figures Figure 47 Bezel Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Figure 48 Components to Remove . . . . . . . . . . . . . . . . . . . . . . . . . 206 Figure 49 Removing the Robot Restraint . . . . . . . . . . . . . . . . . . . . 207 Figure 50 Restraining the Robot . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Figure 51 Reinstalled Components . . . . . . . . . . . . . . . . . . . . . . . . . 212 Figure 52 Filler Plates Installed . . . . . . . . .
Figures xvi Quantum Scalar i40 and Scalar i80 User’s Guide
Tables Table 1 Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Table 2 Operator Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . 28 Table 3 Web Client Screen Elements . . . . . . . . . . . . . . . . . . . . . . . 34 Table 4 Fibre Channel Tape Drive Configurable Settings . . . . . . . . 65 Table 5 Base Library Table 6 Library Installed in a Desktop Kit . . . . . . . . . . . . . . . . . . 270 Table 7 Tape Alert Flag Severity Codes . . . . . . .
Tables xviii Quantum Scalar i40 and Scalar i80 User’s Guide
Preface This manual introduces the Quantum Scalar® i40 and Scalar i80 and discusses: • System operations • Configuration • Web and operator panel interface • Installation and replacement • Basic troubleshooting Audience This manual is written for Scalar i40 and Scalar i80 operators, system administrators, and field service engineers. Document Organization Following is a brief description of chapter contents.
Preface • Chapter 4, Configuring the Library provides instruction and description for all the configurable features of the library. • Chapter 5, Performing Library Operations explains how to run the library from the operator panel and Web client. • Chapter 6, Getting Information About the Library describes all of the reporting features on the library. • Chapter 7, Updating Firmware describes how to upgrade library firmware and install and autolevel tape drive firmware.
Preface The following formats indicate important information: Note: Note emphasizes important information related to the main topic. Caution: Caution indicates potential hazards to equipment or data. WARNING: Warning indicates potential hazards to personal safety. • Right side of the system — Refers to the right side as you face the component being described. • Left side of the system — Refers to the left side as you face the component being described.
Preface xxii Quantum Scalar i40 and Scalar i80 User’s Guide
Preface Related Documents The following Quantum documents are also available for Scalar i40 and Scalar i80 systems: Document No.
Preface Contacts Quantum company contacts are listed below. Quantum Corporate Headquarters To order documentation on the Scalar i40 or Scalar i80 or other products, contact: Quantum Corporation (Corporate Headquarters) 1650 Technology Drive, Suite 700 San Jose, CA 95110-1382 Technical Publications To comment on existing documentation send e-mail to: doc-comments@quantum.com Quantum Home Page Visit the Quantum home page at: http://www.quantum.
Preface comprehensive repository of product support information. Sign up today at: http://www.quantum.com/osr • StorageCare Guardian - Securely links Quantum hardware and the diagnostic data from the surrounding storage ecosystem to Quantum's Global Services Team for faster, more precise root cause diagnosis. StorageCare Guardian is simple to set up through the internet and provides secure, two-way communications with Quantum’s Secure Service Center.
Preface xxvi Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 1 Description This chapter covers the layout and basic functionality of the library, including: • Overview • Library Components • Standard Features • Licensable Features Overview The Scalar i40 and i80 tape libraries automate the retrieval, storage, and management of tape cartridges. Tape cartridges are stored in the library and mounted and dismounted from tape drives using firmware running on the library or software running on the host systems.
Chapter 1: Description Library Components Library Components Front Panel Figure 1 illustrates the features of the operator panel. The picture shows the Scalar i40, but the features are the same on the Scalar i80. These features are described in Table 1.
Chapter 1: Description Library Components Feature Description Four navigation/selection buttons These buttons, in combination with the operator panel display, are used to scroll through screens and select options or commands. The functionality of these buttons changes depending on the currently displayed operator panel screen. Ticket indicator LED Indicates whether a diagnostic ticket exists on the library. See Front Panel LEDs on page 251 and About Diagnostic Tickets on page 244 for more information.
Chapter 1: Description Library Components barcode number. Barcode labels are mandatory and must adhere to specific standards. For more information on barcodes, see Chapter 10, Working With Cartridges and Barcodes. Robots can only be replaced by a Quantum Support technician. Magazines Magazines are removable and contain storage and import/export station slots for cartridges. Each magazine has 20 slots, arranged in four columns of five slots each.
Chapter 1: Description Library Components • Slot — Slots (both storage and I/E station) are represented by the third digit of the library location coordinate. Within each magazine column, slots are numbered from 1 to 5, starting at the top of the magazine.
Chapter 1: Description Library Components Figure 3 Scalar i80 Internal Layout and Magazine Slot Location Coordinates Robot Top right magazine Bottom right magazine Top left magazine Bottom left magazine Top Left Magazine Top Right Magazine 1,1,1 1,2,1 1,3,1 1,4,1 1,5,1 1,6,1 1,7,1 1,8,1 1,1,2 1,2,2 1,3,2 1,4,2 1,5,2 1,6,2 1,7,2 1,8,2 1,1,3 1,2,3 1,3,3 1,4,3 1,5,3 1,6,3 1,7,3 1,8,3 1,1,4 1,2,4 1,3,4 1,4,4 1,5,4 1,6,4 1,7,4 1,8,4 1,1,5 1,2,5 1,3,5 1,4,5 1,5,5 1,6,5
Chapter 1: Description Library Components Power Supply The Scalar i40 and Scalar i80 libraries support single power configurations consisting of a single AC line input and single DC power supply. The Scalar i80 library supports a redundant power configuration consisting of a dual AC line input and dual DC power supplies.
Chapter 1: Description Library Components The SCB contains one LED, in addition to two LEDs on each Ethernet port (for a total of 5 LEDs). For more information, see System Control Board LEDs on page 252. For information on removing and replacing the SCB, see Removing and Replacing the System Control Board on page 223. Tape Drives Every library configuration must contain at least one tape drive.
Chapter 1: Description Library Components Figure 4 Scalar i80 Back Panel Components Power supply cord Ethernet cable in LEFT SCB port Tape drive cable Figure 5 Scalar i80 Back Panel Components Tape drive filler plate Service port – do not use Power supply cord Power supply filler plate Tape drive cables Quantum Scalar i40 and Scalar i80 User’s Guide Ethernet cable in LEFT SCB port Service port – do not use 9
Chapter 1: Description Standard Features Standard Features This section describes several features of Scalar i40 and Scalar i80 libraries. User Interface The operator panel is located on the front of the library and allows you to work locally on the library via the user interface. The Web client allows you to view and perform library functions from remote sites and is accessible through a browser. The operator panel and Web client contain a different user interface and functionality.
Chapter 1: Description Licensable Features Support for WORM Scalar i40 and Scalar i80 tape libraries support WORM (write once, read many) technology. WORM allows non-rewriteable and non-erasable data to be written and provides extra data security by prohibiting accidental data erasure. The WORM feature is supported whenever you use WORM cartridges.
Chapter 1: Description Licensable Features optimum capacity and which are under-utilized. This can help you allocate your tape drive resources properly. • Media Integrity Analysis Report—Provides Tape Alert count for various combinations of tape drives, tape cartridges, and Tape Alert flags. This can help you determine if a problem is due to a specific tape drive or tape cartridge. For information on how to use the advanced reporting capabilities, see Using Advanced Reporting on page 152.
Chapter 2 Initial Installation and Setup This chapter covers how to set up your library for the first time and get it ready for use, including: • Unpacking the Library • Accessory Kit Items • Turning the Library ON and Configuring Network Settings • Accessing the Library Via the Web Client Required Tools and Equipment • Ethernet cable Quantum Scalar i40 and Scalar i80 User’s Guide 13
Chapter 2: Initial Installation and Setup Before You Begin Before You Begin Refer to the following sections of this manual for important information that you need when installing and setting up your library: • Environmental Specifications on page 271 • Taking ESD Precautions on page 172 Unpacking the Library Note: Unpack the library as close to the installation location as possible. 1 Inspect the outer library packaging for damage.
Chapter 2: Initial Installation and Setup Unpacking the Library Figure 6 Packaging Accessory kit Rail kit Kit tray Top foam Library front bezel Bottom foam Packing box 3 With the help of a second person, lift the library chassis out of the shipping carton and place it on a table approximately waist high. WARNING: Two people are required to safely lift the library out of its packaging or into a rack.
Chapter 2: Initial Installation and Setup Unpacking the Library Caution: Lift the library chassis at the sides. Avoid putting the weight of the library chassis on the front bezel. 4 Remove the anti-static wrapping from the library. Keep the antistatic wrapping intact so that you can use it later if needed. 5 Save the packing box, packaging material, and anti-static wrapping in case you need to move or ship the library in the future. 6 Remove the robot restraint.
Chapter 2: Initial Installation and Setup Unpacking the Library Note: The robot may stay at the top of the library, or it may move downward toward the floor of the library. If it moves downward, you will hear the gears turning as it moves. This is normal. d Remove the mylar sheet and metal clip and discard. You will not need to use them again. Figure 8 Removing the Robot Restraint Mylar sheet 7 Metal clip Remove the protective plastic sheet covering the front panel display.
Chapter 2: Initial Installation and Setup Accessory Kit Items Accessory Kit Items Open the accessory kit and make sure all of the following items are present: • Power cord(s) – one for each power supply • Scalar i40 and Scalar i80 Documentation and Training CD • Scalar i40 and Scalar i80 Quick Start Guide • China RoHS statement • System, Safety, and Regulatory Information Guide • 2.
Chapter 2: Initial Installation and Setup Connecting the Cables Connecting the Cables Follow the instructions for connecting the cables in Connecting Library Cables on page 173. Turning the Library ON and Configuring Network Settings Caution: Before turning the library on, make sure you removed the shipping restraint (4 thumbscrews, mylar sheet, metal clip) from the top of the library! Otherwise, the library will not initialize. See Figure 8 on page 17.
Chapter 2: Initial Installation and Setup Turning the Library ON and Configuring Network Settings Figure 9 Turning on the Library Power LED Power button 2 When initialization completes, the Setup Wizard screen appears on the operator panel (see Figure 10). The operator panel screen contains a menu bar with operations that correspond to the four physical buttons below it. The menu operations and button functions change with each screen.
Chapter 2: Initial Installation and Setup Turning the Library ON and Configuring Network Settings Remember that you can always change the configuration later if needed. • To cancel out of the Setup Wizard and begin using the library immediately, press the button below Cancel on the menu bar. This accepts the library’s default configuration, including an IPv4 address assigned by DHCP (see Default Configuration on page 42).
Chapter 2: Initial Installation and Setup Turning the Library ON and Configuring Network Settings Figure 12 Changing the Date and Time Note: You cannot change the time zone on the operator panel. You can change it later using the Web client. 6 The Setup Network screen appears, listing a default host name (which you cannot change here but you can change later on the Web client) and an IPv4 address assigned by DHCP (see Figure 13).
Chapter 2: Initial Installation and Setup Turning the Library ON and Configuring Network Settings • If you choose IPv6 as the protocol, the library supplies a stateless IPv6 address and displays it, along with other network settings, on two screens. Use the Next and Back buttons to view the screens. You can only change these settings via the Web client.
Chapter 2: Initial Installation and Setup Turning the Library ON and Configuring Network Settings Figure 15 Setup Wizard – Current Configuration Screen Do one of the following: • To accept the current settings, press Accept. • To change any of the settings, press Change. This will delete the current partitions, and you are asked to confirm you want to do this. If you agree, the library deletes the partitions, which take about 30 seconds.
Chapter 2: Initial Installation and Setup Accessing the Library Via the Web Client 9 The Setup Wizard is complete (see Figure 16). Press the Exit button. Figure 16 Setup Wizard Complete Accessing the Library Via the Web Client It is recommended that you use the Web client to perform most library functions. The Web client is easier to use than the operator panel, and it presents more information and options than the operator panel does.
Chapter 2: Initial Installation and Setup Configuring Partitions Configuring Partitions You may wish to configure partitions via the Web client if the Setup Wizard could not set them up exactly as you want them. To configure partitions, see Working With Partitions on page 52. Importing Tape Cartridges See Importing Tape Cartridges on page 117 and Bulk Loading Tape Cartridges on page 121 for instructions on how to import cartridges into the library.
Chapter 3 Understanding the User Interface The user interface for the Scalar i40 and Scalar i80 libraries is available in two formats: the operator panel and the Web client. Operations on the library can be performed locally on the operator panel or remotely on your computer using the Web client. Both the operator panel and Web client user interfaces are required to operate the library.
Chapter 3: Understanding the User Interface Operator Panel Operator Panel Layout and Functions Figure 17 shows the operator panel user interface. Table 2 describes the operator panel functions.
Chapter 3: Understanding the User Interface Operator Panel Operator Panel Element Description Name The name field changes depending on the menu selection. On the home page, this field displays the library type (Scalar i40 or Scalar i80). On active menu pages, the field displays the name of the menu or function of the screen. On diagnostic ticket pages, it displays the subsystem that the diagnostic ticket refers to (library, tape drives, or media). Library status The library’s current status.
Chapter 3: Understanding the User Interface Operator Panel Operator Panel Element Navigation/ Selection Buttons Navigating and Editing on the Operator Panel Description The physical buttons enable you navigate menus and start and stop library operations according to the functions listed in the button bar. Not all buttons are functional for every operation. See Navigating and Editing on the Operator Panel on page 30 for more information.
Chapter 3: Understanding the User Interface Web Client Figure 18 Changing the Date and Time Web Client The Web client interface is accessible from supported Web browsers (see Supported Internet Browsers on page 274). To access the library from a remote location, the library must be connected to your network via an Ethernet connection. Simply enter the library’s IP address in your Internet browser bar to access the Web client.
Chapter 3: Understanding the User Interface Web Client • Log out of the library before closing the Internet browser window when you are using the Web client. If you do not log out, the session will remain open. Clicking the close button (X) in the upperright corner of the Web client closes the browser window but does not log you out. Sorting Information In Tables You can sort information displayed in tables if the table column heading is bold. Click the column heading and the information will sort.
Chapter 3: Understanding the User Interface Web Client Figure 19 Web Client User Interface - Home Page “Library is not ready” message area Home Online Logout help Header Menu bar Active display View diagnostic tickets Quantum Scalar i40 and Scalar i80 User’s Guide 33
Chapter 3: Understanding the User Interface Web Client Table 3 Web Client Screen Elements Web Client Element Header Description The header is present on all pages and contains the library type (Scalar i40 or Scalar i80) and three buttons: Home — Brings you to the home page. Help — Displays the online help. Logout — Logs out of the current session. A message in the header alerts you when the robot is not ready to perform library functions.
Chapter 3: Understanding the User Interface Web Client (in the Storage Slots section). The current user’s login privileges determine which partitions are displayed (see Privilege Levels on page 80). Subsystem Status You can quickly gauge the health of the library by observing the color of the three subsystem status buttons located at the bottom of the home page. These buttons provide quick access to information about the “health” of the library for faster recovery if problems occur.
Chapter 3: Understanding the User Interface Menu Trees Menu Trees The following menus organize operations and commands into logical groupings: • The Setup menu consists of commands that users with administrative privileges can use to set up and configure various aspects of the library, including partitions, I/E station slots, cleaning slots, control paths, network settings, drive settings, users, notifications, date and time, licenses, library registration, and email.
Chapter 3: Understanding the User Interface Menu Trees Figure 20 Operator Panel Menus Operator Panel Main Menu Bar Setup Network Configuration Date & Time License Installation Dedicated Slots Actions Tools Change Partition Mode IVT I/E Diagnostics Unlock I/E Station Robotics Test Import Tape Tape Drive Test Cleaning Import Cleaning Tape Magazine Test I/E Export Tape Tape Drives (FC) Configure Partitions View Current Partitions Auto-Create Partitions Delete Partitions Account Settings Expo
Chapter 3: Understanding the User Interface Menu Trees Figure 21 Web Client Menus Web Client Main Menu Bar Setup Setup Wizard Operations Media Tools Reports All Diagnostic Tickets System Information Partitions Move Capture Snapshot Library Configuration Cleaning Slots Import Save/Restore Configuration Network Settings Export E-mail Configuration Record Logged In Users Save Configuration Record All Slots I/E Station Slots Drive Settings Cleaning Media Control Path Import Drive Operat
Chapter 4 Configuring the Library A Setup Wizard is available to assist you with the initial configuration of the library. The Setup Wizard, however, contains only a subset of configuration tasks. The operator panel and Web client menus provide access to all configuration options that are included in the Setup Wizard and many that are not. This chapter covers the Setup Wizard and all of the other configuration options.
Chapter 4: Configuring the Library This chapter covers: • Using the Setup Wizard • Configuring Network Settings • Configuring SNMP Settings • Setting the Date, Time, and Time Zone • Working With Partitions • Configuring Cleaning Slots • Configuring I/E Station Slots • Configuring Tape Drive Parameters • Configuring Control Paths • Adding or Upgrading Licensable Features • Working With E-mail Notifications • Configuring the Library E-Mail Account • Setting Customer Contact Information • Configuring the Serv
Chapter 4: Configuring the Library Using the Setup Wizard Using the Setup Wizard When you first power on the library, the operator panel displays the Setup Wizard, which walks you through the initial configuration of the library’s basic operational settings. The Setup Wizard on the operator panel appears when you first install your library. It appears once only. It will also appear after SCB replacement, resetting factory defaults, or downgrading library firmware.
Chapter 4: Configuring the Library Default Configuration Default Configuration The library comes with a default configuration, which you can modify at any time. The default configuration is as follows: Feature Default Configuration Library host name library Network settings IPv4, DHCP enabled IPv6 disabled Number of partitions Equal to the number of installed tape drive types (Fibre Channel or SAS). Storage slots are divided equally among the partitions.
Chapter 4: Configuring the Library Configuring Network Settings Note: Make sure that the library is connected to the network before modifying network settings. If the Ethernet cable is not installed properly, you cannot configure the network settings. Install one end of the Ethernet cable in the left-most Ethernet port of the system control board (SCB) located on the back of the library. Make sure the other end of the Ethernet cable is installed in the appropriate LAN port on your LAN.
Chapter 4: Configuring the Library Configuring Network Settings IP Addresses The library can support both IPv4 and IPv6 network settings at the same time. For more details see the bullets below. Caution: If you change the IP address on your library, make sure to change it on any host applications that access the library. Note: Be sure to add your library’s IP address to the list of trusted/ allowed sites on your library-supported browser, so the Web client pages automatically refresh.
Chapter 4: Configuring the Library Configuring SNMP Settings Web Client Select Setup > Network Management > Network. Default Gateway, Subnet Mask, Network Prefix, and DNS Addresses • Default Gateway — The IP address of the default gateway for your portion of the Ethernet network. For IPv4, this setting can only be changed if DHCP is disabled. • Subnet Mask (IPv4 only) — Available only if DHCP is disabled. • Network Prefix (IPv6 only). Can be entered only on the Web client.
Chapter 4: Configuring the Library Configuring SNMP Settings For more information about SNMP, see the Scalar i40 and Scalar i80 Basic SNMP Reference Guide (6-66773-xx). For information on integrating MIBs with an SNMP management application, contact your network management application vendor.
Chapter 4: Configuring the Library Configuring SNMP Settings 2 Click one of the following buttons to perform these actions: • Create — Adds the IP address and port number of the external application to the list of registered addresses that will be sent SNMP traps. • Delete — Deletes a selected IP address and port number. • Test — This test simply sends the traps; it does not check to see if they were received. You must check the external management applications to verify that the traps were received.
Chapter 4: Configuring the Library Configuring SNMP Settings library sends an SNMP authentication trap message to the external management application, indicating the authentication failure. SNMP authentication traps are disabled by default. Web Client 1 Select Setup > Network Management > SNMP. 2 Select the SNMP Authentication Traps check box to enable SNMP authentication traps. Clear the SNMP Authentication Traps check box to disable SNMP authentication traps.
Chapter 4: Configuring the Library Setting the Date, Time, and Time Zone libraries support SNMP by publishing a MIB that can be queried to obtain the status of the library and many of its individual components. Administrative users can download the SNMP MIB from the library. The MIB can then be installed on an SNMP external management application. For more information about the library MIB, see the Scalar i40 and Scalar i80 Basic SNMP Reference Guide (6-66773-xx) or contact Quantum Support.
Chapter 4: Configuring the Library Setting the Date, Time, and Time Zone Setting the Date and Time Manually Date and time settings are used to log the date and time events take place and to set the time for automatic backup and restore functions. At a minimum, you should set the library’s date and time as part of the initial library configuration. The time is set to a 24 hour clock. For example, four o’clock in the afternoon is entered as 16:00. Operator Panel 1 Select Setup > Date & Time.
Chapter 4: Configuring the Library Setting the Date, Time, and Time Zone • NTP server IP addresses must be entered in the proper format. See Configuring Network Settings on page 42 for the proper format of IPv4 and IPv6 addresses. • After you apply NTP settings, system clock synchronization may take several minutes. You can only enable and configure NTP on the Web client. Web Client 1 Select Setup > Date & Time. 2 Refer to the library Web client online help for detailed instructions.
Chapter 4: Configuring the Library Working With Partitions However, if you set a custom time zone, the library will not automatically adjust for daylight saving time. You must enable the Use Custom Daylight Saving Time setting. Once enabled, you can set start and stop times to an accuracy of one minute. You can only set daylight saving time on the Web client. Web Client 1 Select Setup > Date & Time. 2 Refer to the library Web client online help for detailed instructions.
Chapter 4: Configuring the Library Working With Partitions You can modify a partition if you need to change its settings. For example, the partition name, emulation type, media barcode format (to report to host), and number of assigned tape drives and slots can be modified. For information on modifying partitions, see Modifying Partitions on page 57. When a partition is no longer needed, it can be deleted. For information on deleting partitions, see Deleting Partitions on page 57.
Chapter 4: Configuring the Library Working With Partitions If you choose to create fewer partitions than the default, but more than one partition, some resources will not be assigned to a partition. However, if you choose to create one single partition, all available resources will be assigned to the one partition. When the library automatically creates partitions, it assigns the first tape drive in the partition as the control path. You can change the control paths at any time.
Chapter 4: Configuring the Library Working With Partitions 5 Save the library configuration (see Saving the Library Configuration on page 101). Manually Creating Partitions You can manually create partitions any time after the initial configuration of the library. The maximum number of partitions that can be created is equal to the number of tape drives in the library. The library must contain at least one unallocated tape drive and one unallocated slot to manually create a partition.
Chapter 4: Configuring the Library Working With Partitions 5 Select one of the following media barcode formats (for reporting to host) from the Set Media Barcode Format drop-down list: • Standard Six — Six character barcode number with or without a one or two-character media ID, for example, “XXXXXXL4” or “XXXXXX”. Only the six character barcode is reported to the host. • Plus Six — Six character barcode number followed by a media ID, for example, “XXXXXXL3”.
Chapter 4: Configuring the Library Working With Partitions Modifying Partitions You can modify partition settings any time after a partition is created. For example, you can modify the name, emulation type, media barcode format, and number of assigned tape drives and slots. The library automatically takes the partition offline before modifying it and places it back online after it has been modified. The tape drive set as the control path for a particular partition cannot be deleted from that partition.
Chapter 4: Configuring the Library Working With Partitions that partition (see Viewing the Library Configuration Report on page 141). After a partition is deleted, its resources (for example, tape drives and slots) become available and can be reassigned to new or existing partitions. Deleting a partition does not delete users assigned to that partition. However, if these users are not assigned to other partitions, they will not be able to perform any library operations.
Chapter 4: Configuring the Library Working With Partitions Operator Panel 1 Select Reports > Partitions. 2 Select a partition and press Select. Web Client You can view partition information in several places: • Library home page (see Web Client Home Page on page 34) • Library configuration report (see Viewing the Library Configuration Report on page 141). • Partition modification screen (select Setup > Configure Partitions, select a partition, and click Modify).
Chapter 4: Configuring the Library Working With Partitions Note: Some maintenance activities require that the entire library be taken offline. To take the library offline, change the mode of all partitions from online to offline. When you are changing the partition mode, be aware of the following: • When you access the Change Partition Mode screen, you will see only partitions to which you have been given access.
Chapter 4: Configuring the Library Configuring Cleaning Slots 5 Save the library configuration (see Saving the Library Configuration on page 101). Configuring Cleaning Slots Cleaning slots are used exclusively to store cleaning cartridges. Configuring one or more cleaning slots enables the library's AutoClean feature for all partitions in the library.
Chapter 4: Configuring the Library Configuring Cleaning Slots Note: If the library contains zero import/export (I/E) station slots, you will not be able to import or export cleaning cartridges. See Configuring I/E Station Slots on page 63 for more information. Note: This operation should not be performed concurrently by multiple administrative users logged in from different locations. You can access the screen, but you cannot apply changes while another administrative user is performing the same operation.
Chapter 4: Configuring the Library Configuring I/E Station Slots Configuring I/E Station Slots I/E station slots are used to import and export tape cartridges into and out of the library without disrupting normal library operations. I/E station slots can be configured as either I/E station slots or storage slots. I/E station slots are used to import and export cartridges and are shared by all partitions. Storage slots are used to store data cartridges and cleaning cartridges.
Chapter 4: Configuring the Library Configuring I/E Station Slots • You will need to bulk load and unload cartridges, disrupting library operations (see Bulk Loading Tape Cartridges on page 121). Note: Before using the I/E station to load and unload cartridges, you need to unlock the I/E station, which allows you to slide the magazine out just far enough to access the I/E station slots (see Unlocking the I/E Station on page 113). Operator Panel 1 Select Setup > Dedicated Slots > I/E. 2 Press Modify.
Chapter 4: Configuring the Library Configuring Tape Drive Parameters Configuring Tape Drive Parameters You can configure Fibre Channel tape drive loop ID, topology, and speed using the operator panel or the Web client. On the Web client, you can also view the actual topology and speed, plus the tape drive’s worldwide node name (WWNN) and other information about the tape drives. You cannot configure SAS tape drive settings.
Chapter 4: Configuring the Library Configuring Tape Drive Parameters Setting Description Requested Speed* The requested interface speed can be set to Auto (default), 1 Gb/s, 2 Gb/s, and 4 Gb/s. When you set the speed to 4 Gb/s on the Web client, a caution message appears informing you that the 4 Gb/s speed selection may not be applicable to all FC tape drives installed in the library. Acknowledge the message by clicking OK.
Chapter 4: Configuring the Library Configuring Control Paths Configuring Control Paths A control path is the connection between a partition and host application. The control path connection is made through a designated tape drive. When you create a partition, the library automatically assigns the first tape drive in the partition as the control path. You can modify the control path at any time. Only one tape drive can be selected as the control path per partition.
Chapter 4: Configuring the Library Adding or Upgrading Licensable Features Adding or Upgrading Licensable Features You can increase the functionality of your library by purchasing licenses for the following upgrades: • Capacity on Demand (COD) • Advanced Reporting For more information about these features, see Licensable Features on page 11. A license key can be applied to only one library and is tied to the library's serial number.
Chapter 4: Configuring the Library Adding or Upgrading Licensable Features About License Keys Details about license keys include: • An authorization code to obtain a license key can be used one time only. • A license key consists of 5 characters randomly selected from the following allowable characters: a-h, j-n, p-t, v-z, 2-9, and the ampersand character (@). Alpha characters are always lower case.
Chapter 4: Configuring the Library Adding or Upgrading Licensable Features 3 On your library, locate the serial number. You will need the serial number to retrieve your license key from the Web site. To locate the serial number: • On the operator panel, select Reports > About Library. • On the Web client, select Reports > About > Scalar i40/i80. 4 Access the license key Web site: http://www.quantum.com/ licensekeys. 5 Enter the information requested on the screen to obtain your license key.
Chapter 4: Configuring the Library Working With E-mail Notifications Web Client 1 From the Web client, select Setup > License. 2 Type the new license key in the Enter new license key text box. 3 Click Apply. 4 Refresh your Internet browser. Adding a license can sometimes affect menu display. Refreshing the browser updates all the menus. 5 Save the library configuration (see Saving the Library Configuration on page 101).
Chapter 4: Configuring the Library Working With E-mail Notifications The library comes with one default e-mail notification recipient, for Quantum Technical Support. The filter level is set at high. The e-mail address of the default technical support notification (techsup@quantum.com) cannot be modified, but the notification can be enabled or disabled. It is disabled by default. Users with administrative privileges can configure the library e-mail account and e-mail notifications.
Chapter 4: Configuring the Library Working With E-mail Notifications 4 In the Enter E-mail Address text box, type the e-mail address that you want to receive e-mail notifications. Note: Do not enter more than one e-mail address in the Enter E-mail Address text box. If you need to send e-mail notifications to multiple e-mail addresses, create an e-mail notification for each e-mail address. 5 In the Enter E-mail Comment text box, type a comment (optional). 6 Click Apply.
Chapter 4: Configuring the Library Configuring the Library E-Mail Account • In the E-mail Address text box, type a new e-mail address. • In the E-mail Comment text box, type a new comment. 4 Click Apply. 5 Save the library configuration (see Saving the Library Configuration on page 101). Deleting E-mail Notifications Administrative users can delete an e-mail notification when it is no longer needed. Note: The default techsup@quantum.
Chapter 4: Configuring the Library Configuring the Library E-Mail Account (optional) for your SMTP server. E-mail account settings are not casesensitive. Note: You may use a host name for the SMTP server instead of an IP address only if the library is set up to use Domain Name System (DNS) servers. See Default Gateway, Subnet Mask, Network Prefix, and DNS Addresses on page 45 for more information.
Chapter 4: Configuring the Library Configuring the Library E-Mail Account Note: Send snapshot with e-mail notifications instructs the library to automatically attach a library snapshot file (ASCII format) to most e-mail notifications. This feature is turned off by default. Library snapshot files can also be sent to specified e-mail addresses using the capture snapshot operation. The capture snapshot operation allows you to create the snapshot in ASCII format. See Capturing the Library Snapshot on page 247.
Chapter 4: Configuring the Library Setting Customer Contact Information Setting Customer Contact Information Administrative users can enter contact information into the library for the person who is the primary customer contact for the library. Keep this information current to expedite the service process. When a problem occurs with the library, the contact information is mailed to techsup@quantum.
Chapter 4: Configuring the Library Working With Local User Accounts You should not need to change the service port subnet unless it happens to conflict with the subnet configured for the customer port. If there is a conflict you must change it to avoid ambiguity between the two interfaces. The instructions below explain how to change the IP address on the service port. You can only change the subnet (third octet) of the IP address: 192.168.xxx.1. The other sections must remain as they are.
Chapter 4: Configuring the Library Working With Local User Accounts This section covers: • Using the Web Client Default Administrative User Account on page 79 • Privilege Levels on page 80 • Creating Local User Accounts on the Web Client on page 81 • Modifying Local User Accounts on the Web Client on page 82 • Deleting Local User Accounts on the Web Client on page 82 • Enabling and Creating Passwords on the Operator Panel on page 83 • Disabling Passwords on the Operator Panel on page 85 • Resetting Passwor
Chapter 4: Configuring the Library Working With Local User Accounts Privilege Levels User privilege levels are manually assigned to user accounts created within the library. Controlling access to screens and operations within the library preserves the integrity of the library and the data that is stored in it. Three types of users are defined in Scalar i40 and Scalar i80 libraries: • Administrative users have access to the entire physical library and all of its partitions.
Chapter 4: Configuring the Library Working With Local User Accounts Creating Local User Accounts on the Web Client During or after the initial configuration, you can use the default administrative user account to create additional local user accounts, including other accounts with administrative privileges. These administrative users can themselves create other local administrative user and user accounts. Users without administrative privileges cannot create user accounts.
Chapter 4: Configuring the Library Working With Local User Accounts Modifying Local User Accounts on the Web Client After a local user account has been created, administrative users can modify the account settings, such as the password, privilege level, and partition access. You cannot modify the user name. Instead, you will need to delete the user account and create a new one (see Deleting Local User Accounts on the Web Client on page 82). Web Client 1 Select Setup > User Management > User Accounts.
Chapter 4: Configuring the Library Working With Local User Accounts 2 Select a user account and click Delete. A confirmation dialog box appears. 3 Click OK. 4 Save the library configuration (see Saving the Library Configuration on page 101). Enabling and Creating Passwords on the Operator Panel If you do not set passwords on the operator panel, all users will have access to all functions, including administrative and service functions.
Chapter 4: Configuring the Library Working With Local User Accounts You can enable just the admin password (and NOT the user password). However, you can not enable just the user password. Operator Panel You start out by creating the admin account password. Once created, you are logged out and need to log back in using the admin password. Then you can create the User account password. 1 Select Setup > Account Settings > Password Settings. Admin Password is highlighted. 2 Press Modify.
Chapter 4: Configuring the Library Working With Local User Accounts 12 Press the Up button to change the setting to Enabled. 13 Press Apply. 14 Create and validate the user password the same way you created the admin password above. 15 Save the library configuration (see Saving the Library Configuration on page 101). Disabling Passwords on the Operator Panel If you no longer want to use passwords on the operator panel, you can disable them.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) 6 Re-enter the new password to validate it and press Apply. 7 Save the library configuration (see Saving the Library Configuration on page 101). Resetting Passwords on the Operator Panel If you forget your operator panel passwords and cannot log in, you must reset the passwords. Resetting the passwords disables them and deletes both the admin and user passwords.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) directory service user name and password and specify an LDAP domain. See Logging In When LDAP or Kerberos is Enabled on page 105. LDAP logins are only available on the library Web client. Using Microsoft Active Directory The library supports the Microsoft® Active Directory® LDAP server. If you use Microsoft Active Directory, you must use either: • Windows® Services for Unix® 2.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) Enabling and Configuring LDAP on the Library Administrative users can enable and configure Lightweight Directory Access Protocol (LDAP). LDAP is the industry standard Internet protocol that provides centralized user account management. Administrative users can add, delete, and modify only local user account information.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) level. Any member of this group has administrative privileges (see Privilege Levels on page 80). You can view, enable, and configure LDAP settings from the Web client only. Web Client 1 Select Setup > User Management > Remote Authentication. The Setup - Remote Authentication screen appears. 2 Under Authentication Type, do one of the following: • To enable LDAP, select LDAP and continue with Step 3.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) Configuring Kerberos Use Kerberos if you want to use Microsoft Active Directory without Windows Services for Unix 2.5. Make sure that both the library and the Kerberos server are set to the same time (within 5 minutes). Otherwise, the authentication will fail. It is recommended that you use Network Time Protocol (NTP) to synchronize the time between the library and the Kerberos server.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) so now. For instructions, see Generating the Kerberos Service Keytab File on page 91. Then click the Browse button to upload the file. 5 Configure the LDAP settings as described in Enabling and Configuring LDAP on the Library on page 88. 6 Click Apply to apply any changes. 7 If you enabled LDAP or Kerberos, or modified LDAP or Kerberos settings, click the Test LDAP button to test all the new or changed LDAP settings.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) 5 At the command prompt, map SPN to the computer account. Use the following format: setspn -A library/ For example: setspn -A library/delos.dvt.mycompany.com kerbtest 6 At the command prompt, create the keytab file for the SPN. Use one of the following formats: • For Windows 2003: ktpass -out library.
Chapter 4: Configuring the Library Setting the Session Timeout Setting the Session Timeout The library automatically logs out a user or administrative user when the library has detected no activity for a specified length of time. This always occurs on the Web client, and will occur on the operator panel if passwords are enabled (see Enabling and Creating Passwords on the Operator Panel on page 83). The default session timeout is 15 minutes. You can change that to 30, 45, or 60 minutes.
Chapter 4: Configuring the Library Configuring System Settings Unload Assist When Unload Assist is enabled, the library will unload tape drives when a move command from the tape drive is received. When Unload Assist is disabled, the tape drive must be unloaded prior to a move command, or the move command will fail. This setting is enabled by default. Operator Panel 1 Select Setup > System Settings > Unload Assist. 2 Press Modify. 3 Scroll to select Enabled or Disabled and press Apply.
Chapter 4: Configuring the Library Configuring System Settings 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 101). Manual Cartridge Assignment When manual cartridge assignment is enabled (the default setting), the I/E Assign screen automatically appears on the operator panel once cartridges are placed into the I/E station. The I/E Assign screen prompts you to assign the cartridges to a specific partition or to the system partition.
Chapter 4: Configuring the Library Configuring System Settings Operator Panel 1 Select Setup > System Settings > Man Cart Assign. 2 Press Modify. 3 Scroll to select Enabled or Disabled and press Apply. 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 101). SNMP Enables or disables SNMP traffic to the library. This setting is enabled by default. Operator Panel 1 Select Setup > System Settings >SNMP.
Chapter 4: Configuring the Library Configuring Security Settings Configuring Security Settings You can enable/disable the following security settings on the operator panel: • Network Interface • SSH Services • Internet Control Message Protocol (ICMP) • Remote Access Via Web Client • Remote Service Login • SSL Network Interface Enables or disables all external access to the library. This setting is enabled by default to allow external access.
Chapter 4: Configuring the Library Configuring Security Settings 3 Scroll to select Enabled or Disabled and press Apply. 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 101). Internet Control Message Protocol (ICMP) Enables or disables external attempts to discover the library by pinging it (by means of the ICMP Echo packets. This setting is enabled by default.
Chapter 4: Configuring the Library Configuring Security Settings 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 101). Remote Service Login Enables or disables remote service user login (from the Web client or over the Ethernet service port). The service user will still be able to log in to the library from the operator panel. This setting is enabled by default (meaning remote service login is allowed).
Chapter 4: Configuring the Library Saving and Restoring the Library Configuration Note: Before enabling SSL settings, make sure you enter a name for the library in the Library Name text box when configuring network settings (Setup > Network Management > Network on the Web client; see Library Host Name on page 43). After enabling SSL settings, use that library name to access the library. If you do not use that name, you will receive a security alert.
Chapter 4: Configuring the Library Saving and Restoring the Library Configuration Saving the Library Configuration It is recommended that you save the library configuration after modifying a configurable item and before upgrading firmware. This allows you to restore the most current settings if necessary. This operation saves your current library configuration and library firmware. Save your library configuration when it is in a known working state.
Chapter 4: Configuring the Library Registering the Library Web Client 1 Select Tools > Save/Restore Configuration. 2 Select Restore System Configuration. 3 Click Apply. 4 Use the next screens to browse to the saved configuration file and upload it to the library. This operation saves your current library configuration and library firmware. Registering the Library Registering the library activates the warranty.
Chapter 5 Performing Library Operations This chapter explains how to access and operate your library. Most of the library functions described here can be found on the Operations menu of the Web client, or the Actions menu of the operator panel.
Chapter 5: Performing Library Operations Logging In Logging In All users, service users, and administrative users must log in to the library to perform library functions or view library operations. (Exception: If passwords are not configured on the operator panel, login to the operator panel is not needed.) Simultaneous Logins Multiple users can be logged in to the library at the same time. The same user can be logged from multiple locations.
Chapter 5: Performing Library Operations Logging In that you set passwords on the operator panel (see Enabling and Creating Passwords on the Operator Panel on page 83). If passwords have been set on the operator panel, there are three possible user IDs, admin, user, and service. Login as follows: 1 At the login screen, use the Up and Down buttons to select admin, user, or service. 2 Press Apply.
Chapter 5: Performing Library Operations Logging Out For more information on LDAP, see Enabling and Configuring LDAP on the Library on page 88. For more information on Kerberos, see Configuring Kerberos on page 90. Logging Out Logging out secures the library from being accessed by unauthorized users. Log out whenever you have finished accessing the library.
Chapter 5: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power Shutting Down, Restarting, Turning Off, and Removing Power It is important to shut down the library properly before turning off the library or completely removing library power. Caution: You should always perform a shutdown before turning off the library or completely removing power. Otherwise, the following could occur: – The library may not complete closing all data and log files.
Chapter 5: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power magazine slot. If the robot was in the middle of a get or put operation, it will attempt to complete the operation before shutting down, by either pushing the cartridge into the destination slot, or removing it completely from the slot and stopping in a safe location from which it can move again once power is restored.
Chapter 5: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power 5 Turn OFF the library by pressing the power button on the front panel. Web Client 1 Press Operations > System Shutdown. 2 Select Shutdown and click Apply. 3 Click OK to confirm. 4 Wait until the “ready to power down” message appears on the operator panel (see Figure 24). Figure 24 Ready to Power Down Message 5 Turn OFF the library by pressing the power button on the front panel.
Chapter 5: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power 4 Several messages appear on the screen, in the order shown in Figure 25. Do not do anything in response to these messages. The library will restart and initialize on its own. Figure 25 Series of Restart Messages Web Client 1 Make sure the connected host applications are not sending commands to the library and that all library operations have stopped. 2 Press Operations > System Shutdown.
Chapter 5: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power Turning Off the Library Turning OFF the library means pressing the power button on the front panel. It is recommended that you perform a shutdown via the Web client or operator panel before turning off the library. If you do not perform a shutdown, the library attempts to complete all shutdown operations before turning off the library.
Chapter 5: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power Caution: You should always perform a shutdown and then turn off library power before completely removing power. Otherwise, the following could occur: – The library may not complete closing all data and log files. – If you turn off power or unplug the power cord while writing to tape, the data on the tape could become corrupted.
Chapter 5: Performing Library Operations Unlocking the I/E Station Caution: These methods are not recommended except in case of emergency where it is vital that library operations be stopped immediately. If you do not first perform a shutdown as described in the sections above, the following could occur: – The library may not complete closing all data and log files. – If you turn off power or unplug the power cord while writing to tape, the data on the tape could become corrupted.
Chapter 5: Performing Library Operations Releasing Magazines Operator Panel 1 Select Actions > I/E > Unlock I/E Station. 2 Select which I/E station to unlock, and press Unlock. 3 Wait until the screen displays the “magazine is now unlocked” message (see Figure 26 on page 114), then pull outward on the magazine bezel handle to open the I/E station. If you do not open the magazine within 30 seconds, it locks and you receive a diagnostic ticket.
Chapter 5: Performing Library Operations Releasing Magazines Note: If you want to remove more than one magazine, such as when bulk loading tape cartridges, release and remove all the magazines you want to remove before you close any of them. Otherwise, if you remove and replace them one at a time, you must wait for the robot to complete inventory on the one being replaced before it can release another one. Caution: If the library is turned ON, always release the magazines via the user interface.
Chapter 5: Performing Library Operations Releasing Magazines Web Client 1 Select Operations > Release Magazine. 2 Select a magazine and press Release. 3 Click OK to confirm. 4 Wait until the Web client displays the Success message, then pull outward on the magazine bezel handle to slide the magazine out as far as you wish, or remove it completely. Once you slide the magazine back into the slot all the way, it locks again automatically.
Chapter 5: Performing Library Operations Performing Media Operations Figure 28 Magazine Release Latch Access Magazine release latch access holes Performing Media Operations This section describes how to import, export, load, unload, and move data cartridges in the library. The following section, Cleaning Tape Drives on page 128, describes how to perform similar operations with cleaning cartridges.
Chapter 5: Performing Library Operations Performing Media Operations multiple partitions, the import operation will not affect operations in other partitions. You must have access to the library’s I/E station and the operator panel to import cartridges. Note: If your library has zero I/E station slots, you cannot import or export media using the I/E station. See Configuring I/E Station Slots on page 63.
Chapter 5: Performing Library Operations Performing Media Operations Caution: Some host applications may fail import/export operations when the I/E station contains cartridges that are assigned to another partition. Move cartridges from the I/E station as soon as possible to avoid possible conflicts with the other partitions.
Chapter 5: Performing Library Operations Performing Media Operations 2 If the cartridges in the I/E station are assigned to multiple partitions, select the partition into which you want to import. 3 Use the Up and Down buttons to select a cartridge to import. 4 Press Import. The library imports the tape cartridge into the first empty slot in the partition. Importing Cartridges via Web Client 1 Select Operations > Media > Import.
Chapter 5: Performing Library Operations Performing Media Operations The library imports the tape cartridge(s) into the first empty slot(s) in the partition. Bulk Loading Tape Cartridges Bulk loading is another way to load media into the library. If zero I/E station slots are configured, you will always need to bulk load cartridges into the library. If I/E station slots have been configured, you may want to perform an initial bulk load when you first start using your library.
Chapter 5: Performing Library Operations Performing Media Operations unassigned tape cartridge into a slot in a partition, it will become assigned to that partition and will only be available for use by that partition. Note: If you move an unassigned tape cartridge directly from the I/E station to a tape drive, you will not be able to “unload” the tape drive later. The tape drive can only unload a cartridge if that cartridge came from a storage slot in the partition.
Chapter 5: Performing Library Operations Performing Media Operations Note: You can use the Filter by Barcode text box to filter the available cartridge barcodes. Click the Help button next to the Find button for more information about filtering barcodes. In addition, if not all cartridges appear on the screen, use the Page 1 of x arrows to view the additional cartridges. Note: Bold column headings in the table can be sorted.
Chapter 5: Performing Library Operations Performing Media Operations • You can select only the partitions to which you have been given access. • You can only export cartridges if empty I/E station slots are available. • You must have access to the library’s I/E station and the operator panel to export cleaning cartridges. Caution: Some host applications may fail import/export operations when the I/E station contains cartridges that are assigned to another partition.
Chapter 5: Performing Library Operations Performing Media Operations The Export Media - Partition (Mode) screen appears, where Partition is the name of the partition and Mode is the current mode (online or offline) of the partition. 4 Note the number of empty I/E station slots that appear in the Empty I/E Station Slots field. The number of cartridges you can export is limited to the number of empty I/E station slots. You cannot export cartridges if all I/E station slots are full.
Chapter 5: Performing Library Operations Performing Media Operations • If the partition is online, it will be taken offline before the load operation is performed and brought back online after the operation is complete. You will be asked to confirm that you want to take the partition offline. • You can select only partitions to which you have been given access. • Default tape drive locations are highlighted if the barcode field is empty or the field is cleared.
Chapter 5: Performing Library Operations Performing Media Operations Unloading Tape Drives The Unload Drive operation allows you to unload a cartridge from a tape drive to a storage slot. The storage slot and tape drive must be assigned to the same partition. This topic focuses on using the library user interface, not the host application, to unload tape drives. Using the library to unload tape drives may necessitate performing an inventory with the host application.
Chapter 5: Performing Library Operations Cleaning Tape Drives Note: If not all drives appear on the screen, use the Page 1 of x arrows to view the additional cartridges. Note: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates. 5 Click Apply. 6 Click OK to confirm it is OK to take the partition offline.
Chapter 5: Performing Library Operations Cleaning Tape Drives A maximum of four cleaning slots can be configured. Zero cleaning slots are configured by default. If no licensed slots are available, you must purchase additional slots or modify or delete a partition to free existing slots. For information on how to modify partitions, see Modifying Partitions on page 57. For information on how to delete partitions, see Deleting Partitions on page 57. Cleaning slots are not assigned to specific partitions.
Chapter 5: Performing Library Operations Cleaning Tape Drives Valid Cleaning Cartridges Use universal cleaning cartridges to clean tape drives. If you attempt to clean a tape drive using a non-cleaning cartridge, the library may show that the operation completed, but the tape drive will not be cleaned, and the library will issue a diagnostic ticket. Universal cleaning cartridges are designated by labels that begin with CLN or CLNU or end with C1, C2, C3, C4, or CU.
Chapter 5: Performing Library Operations Cleaning Tape Drives Importing Cleaning Cartridges When AutoClean is enabled (at least one cleaning slot has been configured), you can import cleaning cartridges from the I/E station to designated cleaning slots. For information on configuring cleaning slots, see Configuring Cleaning Slots on page 61.
Chapter 5: Performing Library Operations Cleaning Tape Drives 5 Press Apply. 6 Continue using one of these options: • Importing Cleaning Cartridges via the Operator Panel on page 132 • Importing Cleaning Cartridges via the Web Client on page 132 Importing Cleaning Cartridges via the Operator Panel 1 Select Actions > I/E > Import Cleaning Tape. A list of all the cleaning cartridges present in the I/E station displays. 2 Use the Up and Down buttons to select a cleaning cartridge to import. 3 Press Import.
Chapter 5: Performing Library Operations Cleaning Tape Drives Exporting Cleaning Cartridges When AutoClean is enabled (at least one cleaning slot has been configured), you can export one or more cleaning cartridges from dedicated cleaning slots to the I/E station for removal from the library. You may need to export expired cleaning cartridges or free up cleaning slots for data storage. After exporting cleaning cartridges, you can reduce the number of configured cleaning slots.
Chapter 5: Performing Library Operations Cleaning Tape Drives Web Client 1 Select Operations > Cleaning Media > Export. The Operations - Export Cleaning Media screen appears. This screen contains a list of the cleaning cartridges in the library. The media barcode, location coordinates, media type, and cleaning status (usable/expired) are displayed for each cartridge. 2 Note the number of empty I/E station slots that appear in the Empty I/E Station Slots field on the right side of the screen.
Chapter 5: Performing Library Operations Cleaning Tape Drives have been cleaned, and the library will issue a diagnostic ticket. See Valid Cleaning Cartridges on page 130. • If you have at least one cleaning slot configured (see Configuring Cleaning Slots on page 61), you use a cleaning tape from either a configured cleaning slot or the topmost I/E station slot. If manual cartridge assignment is enabled, assign the cleaning cartridge to the System partition.
Chapter 5: Performing Library Operations Cleaning Tape Drives 3 If more than one partition exists, select the partition that contains the tape drive you want to clean, and click Next. The Clean Drive - Partition (Mode) screen appears, where Partition is the name of the partition and Mode is the current mode (online/ offline) of the partition. This screen contains a list of tape drives assigned to the partition.
Chapter 5: Performing Library Operations Taking a Tape Drive Online or Offline Taking a Tape Drive Online or Offline There are two tape drive modes: online and offline. • Online — Tape drive is available for use. This is the normal operating mode for the tape drive. • Offline — Tape drive is offline to the host application and is not available for cartridge load and unload (move) operations initiated by the host application, but it remains available for Web client or operator panel initiated move commands.
Chapter 5: Performing Library Operations Taking a Tape Drive Online or Offline Operator Panel 1 Select Actions > Tape Drive > Change Mode. 2 Use the Up and Down buttons to select a tape drive. 3 Press Modify. 4 Use the Up and Down buttons to select Online or Offline. 5 Press Apply. The new mode is displayed. 6 Press Exit. Web Client 1 Select Operations > Drive > Change Mode. The Change Drive Mode screen appears.
Chapter 6 Getting Information About the Library There are a number of informational screens and reports you can use to get information about the library.
Chapter 6: Getting Information About the Library Viewing Library Information Viewing Library Information The About screen gives you a quick glance at the following library settings: • Library type (Scalar i40 or Scalar i80) • Library serial number • Copyright date • Library firmware version Web Client Select Reports > About > Scalar i40/i80. Viewing System Information The System Information report contains information about the library.
Chapter 6: Getting Information About the Library Viewing the Library Configuration Report • Library Partitions — Name, serial number, control path, status, and number of slots, media, and tape drives configured for each partition. • Drives — Location coordinates, vendor, model, type, serial number, both physical (P-SN) and logical (L-SN), and firmware version. Operator Panel 1 Select Reports > About Library. 2 Press Next to scroll through all the screens. Press Exit to exit at any time.
Chapter 6: Getting Information About the Library Viewing the Library Configuration Report Note: Each partition is assigned a number and color. All slots and tape drives that are assigned to a partition are represented in the library map by the partition number and color. • In the library map, click a specific slot to view information about the slot. • In the library map, click a specific tape drive to view information about the tape drive.
Chapter 6: Getting Information About the Library Saving and E-mailing the Library Configuration Record media type (if media is in slot), element address, vendor, model, form factor (half height or full height), physical SN, logical SN, SAS Address, tape drive firmware level, and whether the tape drive is the control path for its partition.
Chapter 6: Getting Information About the Library Saving and E-mailing the Library Configuration Record • Tape drive information: • Fibre Channel (FC) tape drives — Partition name, number of tape drives in partition, drive location, SCSI element address, online status, active status, ready state, vendor, model, form factor, serial number, firmware version, drive type, logical serial number, interface type, World Wide (WWN), loop ID, topology, actual topology, speed, and actual speed • Serial Attached SCSI (
Chapter 6: Getting Information About the Library Viewing the Network Settings Report E-mailing the Configuration Record Administrative users can use the Tools - E-mail Configuration Record screen on the Web client to e-mail the library configuration record. Note: Do not enter more than one e-mail address in the E-mail Address text box on the Tools - E-mail Configuration Record screen. If you need to send the configuration record to multiple e-mail addresses, repeat the procedure for each e-mail address.
Chapter 6: Getting Information About the Library Viewing the Logged in Users Report • SNMP — Enabled/disabled status for Access, V1, V2, V3, and encryption; algorithm; and port • SNMP-Traps — IP addresses and ports Web Client Select Reports > Network Settings. Viewing the Logged in Users Report The Logged In Users report contains information about the users that are currently logged in to the library.
Chapter 6: Getting Information About the Library Viewing the All Slots Report Viewing the All Slots Report The All Slots report contains information on all storage, import/export (I/ E) station, and tape drive slots that are currently assigned to one or more partitions. The report contains the following information about each slot: • Slot Type — I/E station, storage, cleaning, or tape drive slot. • Barcode — Barcode number of the cartridge installed in the slot. No barcode number means the slot is empty.
Chapter 6: Getting Information About the Library Viewing, Saving, and E-mailing Logs Viewing, Saving, and E-mailing Logs You can view, save, and e-mail several logs containing information about the library: • Cleaning Log • Diagnostic Tickets Log • Tape Drive Log Cleaning Log The Cleaning Log shows all cleanings that have been performed in the library. When the log reaches its maximum size, the oldest information is replaced as new information is added.
Chapter 6: Getting Information About the Library Viewing, Saving, and E-mailing Logs Diagnostic Tickets Log The Diagnostic Tickets Log records all diagnostic tickets issued by the library.
Chapter 6: Getting Information About the Library Viewing, Saving, and E-mailing Logs Web Client 1 Select Tools > Drive Operations. 2 Select Retrieve tape drive log and click Next. 3 If your library contains multiple tape drive interface types, select the interface type of the tape drive from which you want to retrieve logs and click Next. 4 The Retrieve Drive Log screen appears. This screen lists the available tape drives. 5 Select a tape drive from which you want to retrieve logs and click Next.
Chapter 6: Getting Information About the Library Viewing Library Information on the Operator Panel Viewing Library Information on the Operator Panel The operator panel provides several brief reports about the library. Viewing Partition Information The operator panel provides an overview of partition information.
Chapter 6: Getting Information About the Library Using Advanced Reporting Viewing the Date, Time, and Time Zone The operator panel displays the current date, time and time zone configured on the library. Operator Panel Select Reports > Date/Time. Viewing Licenses The operator panel displays a list of all the licenses currently installed on the library: number of COD slots licensed, number of unlicensed slots, and whether Advanced Reporting is licensed. Operator Panel Select Reports > Licenses.
Chapter 6: Getting Information About the Library Using Advanced Reporting In addition to configuring and viewing the reports, you can also: • Save and reuse report configurations as templates. • Save or e-mail the report data. • Delete the data in the Advanced Reporting log files. Required Firmware To use all the features of Advanced Reporting, you should install the latest released version of library firmware on your library.
Chapter 6: Getting Information About the Library Using Advanced Reporting on a bar, point, or slice, the information bubble locks in place and the hovering feature turns off until you reload the chart. The hovering feature does not work when the value equals zero. • Values of zero do not appear in pie charts.
Chapter 6: Getting Information About the Library Using Advanced Reporting • Total Read and Write — The combined total amount of data written to and read from each tape drive. • Media Mount Count — The number of tape cartridge mounts. • Media Mount Time — The total amount of time media spent in the selected drive(s). • Media Motion Time — The total amount of time media spent in motion while in the tape drive (writing, reading, rewinding, etc.). • Chart — How the data is displayed in the chart.
Chapter 6: Getting Information About the Library Using Advanced Reporting • Selected Partition — The report chart is based on an individual partition in the physical library. Note: See Installed Tape Drive Location Coordinates on page 8 for an explanation of the location coordinates. 3 Click Next. The report is generated and appears on the screen. Configuring the Media Integrity Analysis Report 1 From the library menu bar, select Reports > Advanced Reporting > Media Integrity Analysis.
Chapter 6: Getting Information About the Library Using Advanced Reporting • All (default) — All tape drives and tape cartridges for which a Tape Alert was issued during the specified range. • Selected Drive by Physical SN — An individual tape drive. Only tape drives which issued a Tape Alert during the specified range appear in the report. • Selected Cartridge by Barcode — An individual tape cartridge.
Chapter 6: Getting Information About the Library Using Advanced Reporting Creating and Using a Template If you want to use the same configuration repeatedly, you can save it as a template. You can save up to 20 templates for each type of advanced report. See Figure 30 on page 159. 1 From the report configuration page, make the selections you want. 2 In the Report Templates box at the bottom of the screen, type a name for the template in the empty field next to the Save button.
Chapter 6: Getting Information About the Library Viewing the Open Source License Agreement Figure 30 Template and Report Data Functions 1 Loads the selected template. 2 Template drop-down list. 3 Deletes the selected template. 4 Saves a report configuration as a template. 5 Type name of new report here. 6 Reloads the data from the library log file to the Internet browser. 7 Lists the number of records currently loaded in the Internet browser for this report.
Chapter 6: Getting Information About the Library Viewing the Copyright Statement Viewing the Copyright Statement Operator Panel Select Reports > Copyright Statement. Web Client Available in the Web client online help. To view the help, click the Help icon in the upper right corner of the screen.
Chapter 7 Updating Firmware This chapter covers updating library and tape drive firmware, including: • Upgrading Library Firmware • Updating and Autoleveling Tape Drive Firmware • About Tape Drive Firmware Autoleveling • Uploading Tape Drive Firmware Used in Autoleveling • Deleting Tape Drive Firmware Used in Autoleveling • Initiating Tape Drive Firmware Autoleveling Upgrading Library Firmware The library firmware update operation allows you to update library firmware using the Web client.
Chapter 7: Updating Firmware Upgrading Library Firmware Navigate to the appropriate firmware version and download the file to your computer hard drive. Library firmware comes bundled with tape drive firmware, firmware update instructions, and release notes. Verify with the release notes or technical support that you are updating the library with the correct version of firmware. For technical support contact information, see Getting More Information or Help on page xxiv.
Chapter 7: Updating Firmware Upgrading Library Firmware Web Client 1 Unload tape cartridges from all tape drives installed in the library. 2 Capture a library snapshot (see Capturing the Library Snapshot on page 247). 3 Save the library configuration (see Saving the Library Configuration on page 101). 4 Library firmware is available at: http://www.quantum.com/ ServiceandSupport/SoftwareandDocumentationDownloads/SI40/ Index.aspx.
Chapter 7: Updating Firmware Updating and Autoleveling Tape Drive Firmware Note: If the library is still in the process of restarting, the Web browser may display an error page or message when you try to access or log in to the Web client. 13 Verify the library firmware installed successfully by viewing the About Scalar i40/i80 report (on the Web client, select Reports > About > Scalar i40/i80). 14 Save the library configuration again (see Saving the Library Configuration on page 101).
Chapter 7: Updating Firmware Updating and Autoleveling Tape Drive Firmware tape drive firmware images to use instead (such as a patch or upgrade provided by Quantum; see Uploading Tape Drive Firmware Used in Autoleveling on page 166). If you upload a patch, the patch will display instead of the baseline image, although the baseline image will remain, hidden. Tape drives will be autoleveled to the patch.
Chapter 7: Updating Firmware Updating and Autoleveling Tape Drive Firmware Uploading Tape Drive Firmware Used in Autoleveling Tape drive firmware is included with the library firmware bundle and is automatically autoleveled on your tape drives when you install library firmware (see About Tape Drive Firmware Autoleveling on page 164). In some cases, a tape drive firmware upgrade or patch may be available outside of the normal library firmware release cycle.
Chapter 7: Updating Firmware Updating and Autoleveling Tape Drive Firmware 4 Select Upload/remove tape drive firmware for autoleveling and click Next. The Tape Drive Firmware Autolevel screen appears. The screen lists the vendor, type, interface type, form factor, and firmware revision number for all tape drives that the library supports, whether or not they are installed in the library. 5 Click Upload. The Upload Tape Drive Images screen appears.
Chapter 7: Updating Firmware Updating and Autoleveling Tape Drive Firmware Deleting Tape Drive Firmware Used in Autoleveling If you installed a tape drive firmware image to override the library's baseline image used for autoleveling, you can delete it. You cannot delete the library's baseline tape drive firmware images. For more information, see About Tape Drive Firmware Autoleveling on page 164.
Chapter 7: Updating Firmware Updating and Autoleveling Tape Drive Firmware Initiating Tape Drive Firmware Autoleveling Autoleveling occurs automatically at specific times (whenever a tape drive is added, replaced, or power cycled; or when the library is rebooted).
Chapter 7: Updating Firmware Updating and Autoleveling Tape Drive Firmware 170 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 8 Installing, Removing, and Replacing Components This chapter describes how to add, remove, and replace hardware components within your library. WARNING: Two people are required to lift and install the library. WARNING: Under no circumstances should a rack be moved while a library is installed.
Chapter 8: Installing, Removing, and Replacing Components Taking ESD Precautions • Removing and Replacing a Magazine • Removing and Installing a Power Supply • Removing and Replacing the System Control Board • Removing and Replacing a Tape Drive • Packaging the Library for Moving or Shipping • Replacing the Robot Taking ESD Precautions Some components within the Scalar i40 and Scalar i80 libraries contain static-sensitive parts.
Chapter 8: Installing, Removing, and Replacing Components Connecting Library Cables Connecting Library Cables Connect the cords and cables as follows (see Figure 31 on page 174). It is recommended that you leave some slack in the cables to allow you to perform certain replacement procedures in the future. 1 Connect the tape drive cables from the tape drives to the host. Caution: Use care when handling the fibre optic cables. Do not crimp or bend the cables.
Chapter 8: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Figure 31 Reinstalled Components Filler plate Power supply cord Filler plate Tape drive cables Ethernet cable in LEFT SCB port Service port – do not use Installing the Rack Mount Kit (Rail Kit) The instructions for installing the rails are the same for both the Scalar® i40 and the Scalar i80. WARNING: If the rack is empty at the time of installation, do NOT install the library too high in the rack.
Chapter 8: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) WARNING: Do not stack objects on top of the library such as cables or other computer equipment. The additional weight could exceed the amount supported by the rack shelves. Caution: Make sure the rack mounting rails are level, both left to right and front to back. If the library is not level in the rack, it will not work properly.
Chapter 8: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Tools Required • Allen wrench (2.5 mm) — provided in the library accessory kit • Allen wrench (3 mm) — provided in the library accessory kit • Magazine lock override tool — an opened paperclip, small screwdriver, or other object (3.
Chapter 8: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Qty Figure Description 8 total Rail adapter – 4 each of two types are included. You need 4 for installation; choose the type appropriate for your rack (for more information, see Figure 34 on page 180) 8 Allen head screw, countersunk (M4 x 12) – for mounting shelves to rack 8 Washer, countersunk – for mounting shelves to rack 4 Clip nut (M5 x 0.
Chapter 8: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Figure 32 Rack Mount Shelf Depth Requirements Rear of rack Use these holes for rack depths of 24 in (60.9 cm) to 28 in (71.1 cm) Front of rack Use these holes for rack depths of 27 in (68.5 cm) to 36 in (91.4 cm) Rear of rack Use these holes for rack depths of 24 in (60.9 cm) to 28 in (71.1 cm) Front of rack Use these holes for rack depths of 27 in (68.5 cm) to 36 in (91.
Chapter 8: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Figure 33 Assembling the Left and Right Rack Mount Shelves The metal fold must be toward the outside of the shelf as shown T-nuts must be oriented as shown to properly fit in the shelf adjustment slot Front of rack T-nuts f Le ide t -s rac k t un mo sh Back of rack r de ten Ex elf M5 x 10 Allen screws T-nuts must be oriented as shown to properly fit in the shelf adjustment slot Ex te n de r Ba
Chapter 8: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) c Determine the type of rail adapter required for your rack. Each rail adapter is marked with the specific hole type supported (see Figure 34).
Chapter 8: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) d Attach the appropriate rail adapter to the front and back of the rack mount shelves (right and left) with 2 M5 x 10 Allen screws per adapter (see Figure 35).
Chapter 8: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) 2 Install the left and right rack mount shelves into the rack (the rack mount shelves adjust 24 to 36 in.) and secure with the following parts in four locations (see Figure 36 on page 183): • 2 washers • 2 M4 x 12 Allen screws Note: The rack mount shelves must be installed on the inside rack rails.
Chapter 8: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) Figure 36 Installing the Rack Mount Shelves Washers M4 x 12 Allen screws Left shelf Right shelf Quantum Scalar i40 and Scalar i80 User’s Guide 183
Chapter 8: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) 3 Once the rack mount shelves are secured to the rack, tighten the Allen screws securing the adjustable shelves (right and left) together (see Figure 37).
Chapter 8: Installing, Removing, and Replacing Components Installing the Rack Mount Kit (Rail Kit) 4 If the rack does not have threaded holes, install a clip nut or a cage nut in the back side of the rail, in the first empty hole below the rail adapter. This is what you will screw the library thumbscrews into to secure the library in the rack. See table below for type of nut, and Figure 38 on page 186 for installation location.
Chapter 8: Installing, Removing, and Replacing Components Installing the Library In a Rack Figure 38 Location for Installing the Clip Nut or Cage Nut Rail adapter Clip nut or cage nut installed in the first empty hole below rail adapter Installing the Library In a Rack Caution: Make sure the rack mounting rails are level, both left to right and front to back. If the library is not level in the rack, it will not work properly. WARNING: At least two people are required to lift and install the library.
Chapter 8: Installing, Removing, and Replacing Components Installing the Library In a Rack 2 Lift the library, place it on the rack shelves, and slide it into the rack as far as it will go. 3 Open one of the magazines slightly to access the captive thumbscrew that is attached to the library chassis. You will use this thumbscrew to secure the library to the rack. To open the magazine, insert the magazine lock override tool into the access hole in the bottom of the magazine bezel (see Figure 39 on page 187).
Chapter 8: Installing, Removing, and Replacing Components Removing the Library From a Rack Figure 40 Securing the Scalar i40 and Scalar i80 in the Rack Removing the Library From a Rack WARNING: At least two people are required to lift the library and remove it from a rack. 1 Shut down the library by selecting Actions > Shutdown from the operator panel. 2 Turn OFF the library by pressing the power button on the front panel.
Chapter 8: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit 4 Remove all the tape drives from the library (for details, see Removing and Replacing a Tape Drive on page 231). 5 Remove all the magazines from the library (for details, see Removing and Replacing a Magazine on page 215). 6 Unscrew the captive thumbscrews in the “rack ears” that secure the library to the rack (see Figure 40 on page 188). 7 Slide the library out of the rack.
Chapter 8: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit Figure 41 Desktop Kit, Scalar i40 and Scalar i80 Scalar i40 Scalar i80 190 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 8: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit Kit Contents Tools Required Item Quantity Top cover 1 Side panel 2 for the Scalar i40; 4 for the Scalar i80 Top cover screws 2 Rubber feet 8 • Phillips screwdriver • Magazine lock override tool — an opened paperclip, small screwdriver, or other object (3.
Chapter 8: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit Space Requirements See the following: • Physical Specifications on page 269 and • Air Clearance Requirements on page 271 Procedure WARNING: Two people are required to safely lift the library. 1 If your library is currently installed in a rack, remove the magazines and tape drives, and then remove the library from the rack. See Removing the Library From a Rack on page 188.
Chapter 8: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit Figure 42 Magazine Release Latch Access Holes Magazine release latch access holes 4 Look through the magazine slot openings to be sure the robot is resting on the floor of the library. If not, reach inside and gently press down on one of the robot’s side metal rods until the robot starts moving. It should drift down to rest on the floor of the library.
Chapter 8: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit Figure 43 Location of Rubber Feet on Bottom of Library 7 Install the side panels one at a time (in any order) as follows (see Figure 44 on page 196): a Orient the side panel correctly. They are all the same but can only be installed one way. Line up the eight posts on the inside of the side panel with the holes in the side wall of the library.
Chapter 8: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit c Slide the side panel toward the front of the library about half an inch until it stops and the posts are engaged in the holes. The side panel should be flush with the side of the library chassis. d Tighten the thumbscrew at the front of the library to secure the side panel to the library.
Chapter 8: Installing, Removing, and Replacing Components Installing the Library in a Desktop Kit Figure 44 Installing the side panels Holes for side panel posts Magazine release access holes Captive thumbscrew Hole for captive thumbscrew Inset showing captive thumbscrew behind open magazine 196 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 8: Installing, Removing, and Replacing Components Removing the Library from a Desktop Kit 8 Install the top cover as follows (see Figure 45): a Slide the top cover onto the library, from back to front. The back of the top cover has two screw holes and overhangs the back of the library. b Install the two top cover screws through the top cover and into the screw holes in the top of the side panels. Figure 45 Installing the Top Cover 9 Re-install the magazines and push them in until they close.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Front Bezel Removing and Replacing the Front Bezel The procedure is the same for the Scalar® i40 and the Scalar i80. The pictures show the Scalar i40. You may perform this procedure with library power ON. If you do, be careful not to accidentally press the power button and turn the library off when installing the bezel.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Front Bezel If your library is... Follow these steps... Installed in a desktop kit Release the desktop cover by removing two screws at rear of the desktop cover, then slide the desktop cover toward the back of the library two or three inches.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Front Bezel Figure 46 Bezel Screw Locations on Bottom of Library Bottom bezel screws 200 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Front Bezel Figure 47 Bezel Screws Thumbscrew securing library to rack 8 Pull the bezel straight out and off of the library. Do not tip or twist the bezel as you pull it off. 9 Install the new bezel straight onto the library. Do not tip or twist the bezel. Slide the top and bottom edges of the bezel to the inside of the top and bottom layers of the chassis sheet metal. On the Scalar i80, the bezel will “snap” into place.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Chassis Caution: Be careful not to accidentally hit the power button and turn the library off while you are installing the bezel. 10 Reinstall the library in the rack or desktop kit. 11 Close all the magazines. 12 If you turned the library off to perform this procedure, turn it ON now by pressing the power button on the front panel. Wait until the library initializes before resuming library operations.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Chassis When you replace a library chassis, you will remove all the components from your existing library and install them in the new library. Required Tools • Phillips #1 screwdriver • Magazine lock override tool — an opened paperclip, small screwdriver, or other object (3.5 mm or less in diameter that will not break off) Procedure 1 Unpack the new library chassis and place it on a flat, level surface.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Chassis 7 Remove all of the following components from the library (see Figure 48 on page 206). Component to Remove Power Supplies Instructions Caution: Make sure the power supply is unplugged and disconnected from live power before you remove it. 1 Disconnect the power cord from the back of the power supply. 2 Unscrew the captive thumbscrews. 3 Pull outward on the power supply handle to remove it from the library.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Chassis Component to Remove Magazines Instructions 1 If your library is a Scalar i80, label the magazines so you can reinstall them in the same slots. 2 Insert the magazine lock override tool into the access hole in the bottom of the magazine bezel. 3 Use the tool to depress the release latch while gently pulling outward on the magazine bezel handle.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Chassis Figure 48 Components to Remove Remove Magazine release access holes Remove 8 If the library is in a desktop kit or rack, remove it. • To remove the library from a rack, unscrew the captive thumbscrews on the front of the library that secure the library to the rack, then slide the library out of the rack. Place the library on a flat, stable surface.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Chassis Do NOT remove the eight rubber “feet” installed on the bottom of the library (you will remove them later, in Step 10, Sub-Step c on page 208, once the library is set on its side). 9 Remove the robot restraint from the replacement chassis following the instructions printed on the restraint (see Figure 49). • Remove and save the four thumbscrews for use in restraining the robot in the chassis you are returning.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Chassis b Turn the library carefully on its side (either the left or right side). Make sure the front end of the library (the “rack ear”) overhangs the edge of the table so that the library lies flat. Caution: Do not turn the library upside down. Do not turn the library more than 90 degrees from upright. c If your library was installed in a desktop kit, remove the eight rubber “feet” installed on the bottom of the library.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Chassis Figure 50 Restraining the Robot Rack “ear” overhangs edge of desk or table Four robot restraint thumbscrews 11 Install the new chassis in a rack or desktop kit. For instructions, see Installing the Rack Mount Kit (Rail Kit) on page 174 or Installing the Library in a Desktop Kit on page 189. WARNING: Two people are required to safely lift the library.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Chassis 12 Install the components you removed from the old chassis into the new chassis. Component to Install System Control Board (SCB) Instructions Install the SCB before you install the power supply. 1 Position the SCB for installation: The board components face up. The flat part of the board faces down. The thumbscrews are on the upper side of the SCB back plate.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Chassis Component to Install Tape Drives Instructions 1 Insert the tape drives into the same drive slots they were in the old chassis. The “shelf” on the bottom of the drive sled fits into the notch in the library chassis and slides on the plastic guide rails. The tape drive must be level to slide in smoothly.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the Chassis Figure 51 Reinstalled Components Power supply cord Tape drive cables Ethernet cable in LEFT SCB port 13 Turn ON the library by pressing the power button on the front panel. 14 Wait for the library to initialize. This can take up to 5 to 17 minutes, depending on library size. 15 You will notice the library has a new diagnostic ticket (DT042) stating the library’s vital product data (VPD) has changed.
Chapter 8: Installing, Removing, and Replacing Components Removing and Installing a Filler Plate operator panel, select Tools > IVT and follow the instructions on the screen. The IVT takes about 30 minutes. 19 Save the library configuration (from the Web client, select Tools > Save/Restore Configuration and save the configuration to a known location). 20 Wrap the removed chassis in the antistatic wrapping that contained the replacement chassis.
Chapter 8: Installing, Removing, and Replacing Components Removing and Installing a Filler Plate Removing and Installing a Power Supply Filler Plate The power supply filler plate is used only on the Scalar® i80 when only one power supply is present. Removing a power supply filler plate 1 Unscrew the two captive thumbscrews. 2 Pull out on the thumbscrews so the filler plate is at a slight angle and the bottom of the filler plate is still attached in the slot.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing a Magazine Figure 52 Filler Plates Installed Tape drive filler plate Single power supply installed in top slot Power supply filler plate Removing and Replacing a Magazine The procedure for replacing magazines is the same on the Scalar® i40 and the Scalar i80. Note: The library can operate with one or more magazines uninstalled. However, it will operate at reduced speed.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing a Magazine • (4) M3 x 6 Phillips head screws • (4) washers Creating a Backup Map of Cartridge Locations When you transfer tape cartridges from the removed magazine into the replacement magazine, each cartridge needs to go in the same slot position it was in previously. One way to do this is to transfer the cartridges one by one from one magazine to the other.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing a Magazine Note: If the library is turned off, you can release the magazine manually by inserting an opened paperclip, small screwdriver, or other object (3.5 mm or less in diameter that will not break off) into the access hole in the bottom of the magazine bezel (see Figure 53). Use the tool to depress the release latch while gently pulling outward on the magazine bezel handle.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing a Magazine 2 Place the replacement magazine next to the removed magazine in the same orientation. Make sure they look the same from all angles. • The storage slots face inward. • On the outer wall of the magazine, the silver rollers sit below the springs (see Figure 54). Figure 54 Proper Orientation (Right-Side Magazine) Springs Silver rollers 3 Choose the correct bezel (left or right) from the magazine replacement kit.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing a Magazine 6 Turn the magazine over and install the two washers and two M3 screws securing the bottom of the bezel to the magazine. Install them in the outer hole in each tab (see Figure 55). Figure 55 Removing/Installing the Magazine Bezel Bezel Tab 7 Remove the tape cartridges from the removed magazine and carefully install them in the exact same slots in the replacement magazine. Use the map you created if necessary.
Chapter 8: Installing, Removing, and Replacing Components Removing and Installing a Power Supply 10 Run the magazine diagnostics test on the replaced magazine to be sure it is functioning correctly. a Place a scratch tape in the top I/E station slot. b If manual cartridge assignment is enabled, assign the scratch tape to the System partition. c From the operator panel, select Tools > Diagnostics. d Continue through the next few screens to run the magazine test on the replaced magazine.
Chapter 8: Installing, Removing, and Replacing Components Removing and Installing a Power Supply Figure 56 Single Power Supply System Scalar i40, single power supply Scalar i80, single power supply installed in top slot Filler plate covers empty power supply slot Figure 57 Redundant Power Supply System Scalar i80, dual power supplies for redundancy Replacing a Power Supply in a SinglePower-Supply System (Scalar i40 and Scalar i80) Note: If you have a single power supply in a Scalar i80, it is recomme
Chapter 8: Installing, Removing, and Replacing Components Removing and Installing a Power Supply Caution: Make sure you disconnect live power from the power supply before you remove or install it. Otherwise, damage to the power supply could occur. 4 Unscrew the two captive thumbscrews on the power supply. 5 Using the handle, slowly pull the power supply straight out of the library. 6 Install the new power supply by pushing it straight in to the slot.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board 3 Disconnect the power cord from the power supply you want to remove. Caution: Make sure you disconnect live power from the power supply before you remove or install it. Otherwise, damage to the power supply could occur. 4 Unscrew the two captive thumbscrews on the power supply. 5 Using the handle, slowly pull the power supply straight out of the library.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board Note: When you replace the SCB you will permanently lose all data previously collected for logs and reports.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board 9 Grip the thumbscrews and pull outward to slide the SCB out of the library. 10 Remove the new SCB from its packaging. Wrap the old SCB in the antistatic bag that the replacement SCB was wrapped in. 11 Position the new SCB for installation as follows: The board components face up. The flat part of the board faces down.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board Figure 58 Ethernet Port Locations on the SCB Thumbscrews Ethernet port Scalar i40 Thumbscrews Ethernet port Scalar i80 15 Continue to Installing Library Firmware on page 226. Installing Library Firmware 1 Connect the power cords to the power supplies on the back of the library. Make sure that each power supply is plugged in to a grounded, AC outlet.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board 3 When initialization is complete, the Library Installation screen appears on the operator panel, displaying the text, “The library needs to have its IP Address configured.” The purpose of this screen is to set the IP address so you can access the library via the Web client and download firmware. (After you have loaded firmware, you can change or reconfigure IP addresses if needed.) 4 Press Next.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board 12 Go to the operator panel and wait until the Setup Wizard appears on the screen. The Setup Wizard screen may take up to 20 minutes to appear. 13 Continue as follows: • If you have saved a library configuration that you want to restore on the library, go to: Restoring the Library Configuration on page 228.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board 5 Check the library’s date, time, and time zone settings and reconfigure if necessary. From the Web client, select Setup > Date & Time. 6 If you changed the IP address from what it was originally, update host and other applications that access the library. 7 Save the library configuration. From the Web client, select Tools > Save/Restore Configuration. Select Save Configuration and click Apply.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing the System Control Board 5 Access the Web client using the IP address and log in using the default user name and password: • User name: admin • Password: password 6 Optionally, install tape drive firmware for autoleveling. The library firmware contains baseline tape drive firmware for autoleveling. Verify your tape drive firmware is at the level you expect. If not: a Upload the tape drive firmware you want to use.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing a Tape Drive Removing and Replacing a Tape Drive It is recommended that you remove and install tape drives with library power ON — it is faster and keeps non-affected tape drives and partitions active. The tape drive always resides in a drive sled, and together they are effectively one unit. If you order a new or replacement tape drive, it will already be installed in a sled.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing a Tape Drive Type of Installation Instructions Replacing tape drive that is assigned to a partition with a tape drive that has the same: Install the replacement tape drive in the same slot as the removed tape drive.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing a Tape Drive 4 Unscrew the captive thumbscrews securing the drive sled to the back of the library. Half-height tape drives have two thumbscrews. Full-height tape drives have four thumbscrews. 5 Using the handle, pull the drive sled out of the library. It should slide out smoothly and easily.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing a Tape Drive Figure 59 Acceptable Installation Locations for FullHeight Tape Drives Scalar i40 Scalar i80 Installation Procedure 1 If you need to remove one or more filler plates, unscrew the two thumbscrews securing the filler plate to the back of the library. Holding the thumbscrews, pull the filler plate gently out of the library. Save the filler plate in case you need to use it in the future.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing a Tape Drive Figure 60 Installing a Tape Drive Notch in library chassis Drive sled “shelf” slides in notch 3 Tighten the tape drive’s captive thumbscrews finger tight to secure the tape drive to the library chassis. The tape drive LED illuminates red for up to 30 seconds. Then the tape drive fan starts and the LED turns amber, indicating the tape drive is offline.
Chapter 8: Installing, Removing, and Replacing Components Removing and Replacing a Tape Drive 6 If needed, add the new tape drive to an existing partition or create a new partition for it. From the Web client, select Setup > Partitions and complete the necessary screens. 7 Bring the tape drive online, if it is not online already. From the operator panel, select Actions > Tape Drive > Change Mode. Select the tape drive you want to bring online and press Modify.
Chapter 8: Installing, Removing, and Replacing Components Packaging the Library for Moving or Shipping Packaging the Library for Moving or Shipping Packaging Kit Contents • Shipping box • Top foam • Bottom foam • Anti-static wrapping • (4) M5 Thumbscrews to restrain robot Creating a Backup Map of Cartridge Locations You must remove all the tape cartridges before shipping the library.
Chapter 8: Installing, Removing, and Replacing Components Packaging the Library for Moving or Shipping 3 Remove the magazines from the library: a From the operator panel, select Actions > Magazine. b Use the Up and Down buttons to select the magazine you want to remove and press Release. c Wait for the operator panel to display the message: “Magazine is now unlocked. Waiting for the magazine to be moved to the expected position.” d Pull the magazine bezel out and remove the magazine from the library.
Chapter 8: Installing, Removing, and Replacing Components Packaging the Library for Moving or Shipping WARNING: Two people are required to safely remove the library from the rack. • To remove the library from a desktop kit, remove the two top cover screws. Loosen the captive thumbscrews on the library chassis that are attached to the side panels of the desktop kit. Slide the side panels one inch toward the rear of the library, then pull the side panels off.
Chapter 8: Installing, Removing, and Replacing Components Packaging the Library for Moving or Shipping Figure 61 Restraining the Robot Rack “ear” overhangs edge of desk or table Four robot restraint thumbscrews c Do NOT turn the library back to an upright position at this point. Leave it on its side until you place it in the box. Caution: If you place the library upright with the robot restraint thumbscrews installed, you could damage the chassis or the robot.
Chapter 8: Installing, Removing, and Replacing Components Packaging the Library for Moving or Shipping 14 Place the library in the packaging as shown in Figure 62.
Chapter 8: Installing, Removing, and Replacing Components Replacing the Robot Caution: When unpacking the library in its new location, lift it out of the packaging and immediately place it on its side to remove the four thumbscrews securing the robot to the floor of the library. Do not place it upright until you have removed the four thumbscrews, or you could damage the chassis or the robot.
Chapter 9 Troubleshooting The Scalar i40 and Scalar i80 libraries include advanced system monitoring and alerting mechanisms that inform you of library status and issues. The library provides you with status information about various library subsystems and components. It also notifies you of issues it detects and guides you through diagnosing and correcting issues before problems interfere with backups.
Chapter 9: Troubleshooting About Diagnostic Tickets About Diagnostic Tickets The library uses advanced problem detection, reporting, and notification technology to alert you of problems as soon as they occur. The library performs numerous self-tests to monitor the library’s temperature, voltage and currents, and standard library operations. It performs these self-tests each time the library is powered on and during normal operation when the library is idle.
Chapter 9: Troubleshooting About Diagnostic Tickets You can frequently resolve a simple problem yourself, but if the problem is complex or involves a field replaceable unit (FRU), you will be directed to contact service. Only qualified service technicians can service FRUs. Viewing, Closing, and Resolving Diagnostic Tickets The initial status of all diagnostic tickets is Unopened. Once you select the Resolve button, the ticket status changes to Opened.
Chapter 9: Troubleshooting About Diagnostic Tickets and media tickets separately via the Home Page Subsystem Status buttons (see Subsystem Status on page 35). Whichever method you choose, the tickets are displayed in order of last occurrence of each event, beginning with the most recent. Note: Last Occurrence indicates the last time a ticket event occurred. This information updates any time the event recurs. Last Occurrence does NOT update if you open, close, or resolve the diagnostic ticket.
Chapter 9: Troubleshooting Capturing the Library Snapshot Note: To display all closed tickets, select the Include Closed Tickets check box at the bottom of the screen. The Tools - All Diagnostic Tickets screen refreshes, with the Resolve button unavailable for all closed diagnostic tickets. Capturing the Library Snapshot Technical support personnel may ask you to capture a snapshot of the library so they can better diagnose issues.
Chapter 9: Troubleshooting Troubleshooting Library “Not Ready” Messages Troubleshooting Library “Not Ready” Messages “Not Ready” Messages on the Operator Panel If a “not ready” message appears on the operator panel at startup, it means the robot cannot move. If the “not ready” message occurs upon initial installation (first time out of the box or after a chassis replacement), make sure you removed the robot restraint as described in Unpacking the Library on page 14.
Chapter 9: Troubleshooting Troubleshooting Library “Not Ready” Messages The library “not ready” messages include the following, with possible solutions listed: Message Resolution Library is not ready The library is initializing and becoming ready. Wait for the library to finish initialization. Library is becoming ready Wait for the library to finish initialization. Library is not initialized Most likely a problem with the robot.
Chapter 9: Troubleshooting Retrieving Tape Drive Logs Retrieving Tape Drive Logs The library allows you to retrieve tape drive logs using the Web client. Tape drive log information can be used to help troubleshoot the library, the tape drive sled, and tape drive issues. Since the log retrieval process can take up to 30 minutes, the tape drive and associated partition are automatically taken offline during the operation and brought back online when the operation completes.
Chapter 9: Troubleshooting Interpreting LEDs • Tape drives • Power supplies Front Panel LEDs There are two LEDs on the front panel, above the power button. They function as follows: LED Location Color Indicates Power-on LED (closest to power button) Green Library power is ON. Ticket indicator LED. (farthest from power button) Amber The LED is illuminated when at least one open or unopened diagnostic ticket exists.
Chapter 9: Troubleshooting Interpreting LEDs System Control Board LEDs The SCB has one health status LED. In addition, each Ethernet port contains two LEDs, a green “activity indicator” and an amber “link indicator.” The Ethernet port closest to the center of the library is for customer use. The Ethernet port farthest from the center of the library is for service use only. LED Color Indicates SCB Health Status LED Green Healthy and operational. Red Failure. Replacement required.
Chapter 9: Troubleshooting Interpreting LEDs Tape Drive/Sled LEDs The library supports SAS and Fibre Channel tape drives. The drive sled LEDs for each are described below. SAS SAS Tape Drive Sleds have one LED that indicates the following: Color Indicates Green Healthy and operational. Amber Tape drive is offline. Red Failure. Replacement required. Fibre Channel Fibre Channel tape drive sleds have two LEDs on their rear panel, indicated on the drive sled as STATUS and LINK (see Figure 65).
Chapter 9: Troubleshooting Interpreting LEDs Figure 65 Fibre Channel Tape Drive LEDs Link LED Status LED Half-height FC tape drive Full-height FC tape drive Link LED 254 Status LED Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 9: Troubleshooting Running the Installation and Verification Test (IVT) Power Supply LED Diagnostic tickets typically report all problems related to power supplies. You can also observe the power supply LED to see if the power supply is functioning appropriately (see Figure 66). The power supply LED indicates the following: LED Color Indicates Green AC power is present and the library front panel power switch is turned ON.
Chapter 9: Troubleshooting Running the Installation and Verification Test (IVT) and reachable by the robot. It also verifies that barcode labels can be read by the robot scanning operation. You should run the full IVT upon installation of a new library, and at any other time you remove, replace, or service components that require you to move the library into or out of a rack or desktop kit. You must run the robotics test after a robot replacement. The full IVT is consists of three subtests.
Chapter 9: Troubleshooting Running the IVT Diagnostic Subtests Individually – Robotics, Tape Drive, and Magazine Tests changes to “Running.” Once a test completes, its progress changes to either “Passed” or “Failed.” • You can stop the IVT by pressing the Stop button. The progress of the currently running test changes to “Stopping.” Once stopped, the current test and all other scheduled tests display “Stopped.” • Running IVT logs all users off of the Web client.
Chapter 9: Troubleshooting Running the Random Move Test • Once a diagnostic test starts, you cannot stop it. You must let it run to completion. When complete, the operator panel displays “passed” or “failed.” You can only perform the subtests on the operator panel. Operator Panel 1 Install a scratch tape in the top I/E station slot. 2 Assign the scratch tape to the System partition. 3 Select Tools > Diagnostics. 4 Select Robotics Test, Tape Drive Test, or Magazine Test and press Select.
Chapter 9: Troubleshooting Performing Library Diagnostics Performing Library Diagnostics The Diagnostics menu on the Web client contains tests you can run to determine if tape drives and robotics, are working as they should. Notes about Diagnostics include: • Entering Diagnostics takes all your library partitions offline. Be sure any crucial operations have stopped before you enter Diagnostics. When you exit Diagnostics, your partitions return to the online/ offline status they were in previously.
Chapter 9: Troubleshooting Performing Library Diagnostics Resetting a Tape Drive The Drive Reset operation power cycles the tape drive while the tape drive remains in the drive sled in the library. You may want to perform a reset if a tape drive does not come ready or it is not behaving properly (for example, if a tape is stuck in the drive and will not unload). The reset may take several minutes. After the reset operation completes, the tape drive is rebooted and reconfigured.
Chapter 9: Troubleshooting Resetting Factory Defaults Robotics Get/Put Test The Get/Put Test requires the robot to remove one tape cartridge from the top I/E station slot, and then put the tape cartridge back into the same slot. To run this test, you must insert a tape into the library’s top (uppermost) I/E station slot. You can only perform this test from the Web client, by entering Diagnostics (see Performing Library Diagnostics on page 259).
Chapter 9: Troubleshooting Resetting Factory Defaults You may want to reset factory defaults if you are completely reinstalling or reconfiguring the library. If you downgrade from one firmware version to an earlier version, library configuration settings will be reset to the factory defaults for the newly installed firmware. If you upgrade firmware, your library configuration settings remain as you have set them.
Chapter 10 Working With Cartridges and Barcodes This chapter describes how to work with cartridges and barcodes. When working with tape cartridges, certain considerations should be taken into account. For example, all tape cartridges in the library must have a barcode label. In addition, when loading your library, you should be aware of whether or not your cartridges are write-protected. This section discusses these types of items in general terms.
Chapter 10: Working With Cartridges and Barcodes Handling Cartridges Properly Handling Cartridges Properly To ensure the longest possible life for your cartridges, follow these guidelines: • Select a visible location to post procedures that describe proper media handling. • Ensure that anyone who handles cartridges has been properly trained on all procedures. • Do not drop or strike cartridges.
Chapter 10: Working With Cartridges and Barcodes Write-Protecting Tape Cartridges • Do not insert damaged cartridges into tape drives. • Do not touch the tape or tape leader. Caution: Do not degauss cartridges that you intend to reuse. Write-Protecting Tape Cartridges All tape cartridges have a write-protect (write-inhibit) switch to prevent accidental erasure or overwriting of data.
Chapter 10: Working With Cartridges and Barcodes Barcode Requirements included, the label must have a five to 13 character barcode followed by a media ID, for example, “XXXXXXXXXXXXXL2”. If a media ID is not included, the label must have a five to 15 character barcode, for example, “XXXXXXXXXXXXXXX”. • Media ID Last — Five to 13 character barcode number followed by media ID, for example, “XXXXXXXXXXXXXLT”. The media ID is reported to the host last.
Chapter 10: Working With Cartridges and Barcodes Installing Barcode Labels Installing Barcode Labels Each cartridge in the library must have an external label that is machine readable to identify the barcode. Most manufacturers offer cartridges with the labels already applied or with the labels included that you can attach. All barcode labels must be applied to the front of a cartridge. Peel off the label and place it on the cartridge.
Chapter 10: Working With Cartridges and Barcodes Installing Barcode Labels 268 Quantum Scalar i40 and Scalar i80 User’s Guide
Appendix A Specifications Physical Specifications Table 5 Base Library Scalar i40 Scalar i80 Height 5.2 in. (132 mm) 10.4 in. (264 mm) Width (excluding “rack ears” 17.5 in. (445 mm) 17.5 (445 mm) Depth (from library front bezel to back of library; excluding drive sleds)* 31.2 in. (793 mm) 31.2 in. (793 mm) Weight (one power supply, no tape drives, and no tape cartridges installed) 34.9 lbs. (15.8kg) 52.4 lbs. (23.
Appendix A: Specifications Capacity Table 6 Library Installed in a Desktop Kit Scalar i40 Scalar i80 Height (with desktop “feet” installed) 5.3 in. (135.6 mm) 10.6 in. (268.8 mm) Width 18.9 in. (480 mm) 18.9 in. (480 mm) Depth (from library front bezel to back of library; excludes drive sleds)* 31.2 in. (793 mm) 31.2 in. (793 mm) * Depths listed above exclude drive sleds.
Appendix A: Specifications Environmental Specifications Environmental Specifications The environmental specifications of the library are listed below. Note: Temperature ranges apply to product inlet temperatures, not necessarily to ambient room temperatures. Airflow restrictions or other heat-generating equipment within the rack enclosure may cause a rise over ambient room temperatures.
Appendix A: Specifications Power Specifications Power Specifications Scalar i40 Scalar i80 Line voltage 100 – 240 VAC 100 – 240 VAC* Line frequency 50 – 60 Hz 50 – 60 Hz* Rated AC Input Current 100 Volt – 2.8 Amps 100 Volt – 5.0 Amps 240 Volt – 1.4 Amps 240 Volt – 2.
Appendix A: Specifications Supported Tape Drives Supported Tape Drives Vendor Type Interface HP LTO-4 Fibre Channel (4 Gb, LC connector) SAS (3 Gb, SFF-8088 connector) Supported Media Cartridge Type Access LTO-4 Read/write in LTO-4 tape drives; supports WORM functionality LTO-3 Read/write in LTO-4 tape drives; supports WORM functionality LTO-2 Read-only in LTO-4 tape drives Quantum Scalar i40 and Scalar i80 User’s Guide 273
Appendix A: Specifications Supported Internet Browsers Supported Internet Browsers The Internet browser software is not supplied with the Scalar i40 and Scalar i80 systems; you must obtain and install it independently. The Scalar i40 and Scalar i80 systems support the following Internet browsers: Note: For correct operation of the software, disable any pop-up blockers. Microsoft® Windows® • Internet Explorer® (IE) 6.0 or later • Mozilla® Firefox® 1.0.6 or later Linux® • Firefox 1.0.
Appendix B Tape Alert Flag Descriptions Tape Alert is an open industry standard that flags errors and provides possible solutions for storage devices and their media. This section provides information about Tape Alert flags, including the identifying number, severity, recommended message, and probable cause. Table 7 explains the severity codes, and Table 8 lists all the existing Tape Alert flags and their descriptions.
Appendix B: Tape Alert Flag Descriptions Table 8 Tape Alert Flag Descriptions Recommended Application Client Message No. Flag Severity 1 Read warning W The tape drive is having problems reading data. No data has been lost, but there has been a reduction in the performance of the tape. The drive is having severe trouble reading. 2 Write warning W The tape drive is having problems writing data. No data has been lost, but there has been a reduction in the capacity of the tape.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity 7 Media life W Recommended Application Client Message The tape cartridge has reached the end of its calculated useful life: 1 Copy any data you need to another tape. Probable Cause The media has exceeded its specified life. 2 Discard the old tape. 8 Not data grade W The tape cartridge is not data-grade. Any data you write to the tape is at risk. Replace the cartridge with a data-grade tape.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity 14 Unrecoverable mechanical cartridge failure C Recommended Application Client Message The operation has failed because the tape in the drive has experienced a mechanical failure: 1 Do not attempt to extract the tape cartridge. 2 Call the tape drive supplier help line. Probable Cause Tape snapped/cut or other cartridge mechanical failure in the drive where medium cannot be demounted.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity Recommended Application Client Message 20 Cleaning required C The tape drive needs cleaning: 1 If the operation has stopped, eject the tape and clean the drive. Probable Cause The drive thinks it has a head clog or needs cleaning. 2 If the operation has not stopped, wait for it to finish and then clean the drive. Check the tape drive user’s manual for device-specific cleaning instructions.
Appendix B: Tape Alert Flag Descriptions Recommended Application Client Message No. Flag Severity 24 Retension requested W The tape drive has requested a retension operation. The drive is having severe trouble reading or writing, which will be resolved by a retension cycle. 25 Multi-port interface error on a primary port W A redundant interface port on the tape drive has failed. Failure of one interface port in a dual-port configuration (for example, Fibre Channel).
Appendix B: Tape Alert Flag Descriptions No. Flag Severity Recommended Application Client Message 31 Hardware B C The tape drive has a hardware fault: 1 Turn the tape drive off and then on again. 2 Restart the operation. 3 If the problem persists, call the tape drive supplier help line. 32 Primary interface W The tape drive has a problem with the host interface: 1 Check the cables and cable connections.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity 39 Diagnostics required W Recommended Application Client Message The tape drive may have a hardware fault. Run extended diagnostics to verify and diagnose the problem. Check the tape drive user’s manual for devicespecific instructions on running extended diagnostic tests. Probable Cause The drive may have a hardware fault that may be identified by extended diagnostics (i.e., SEND DIAGNOSTIC command).
Appendix B: Tape Alert Flag Descriptions No. Flag Severity 54 No start of data C Recommended Application Client Message The start of data could not be found on the tape: 1 Check that you are using the correct format tape. Probable Cause Tape damaged, bulk erased, or incorrect format. 2 Discard the tape or return the tape to your supplier.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity 60 WORM medium — overwrite attempted W Recommended Application Client Message An attempt had been made to overwrite user data on a WORM medium: 1 If a WORM medium was used inadvertently, replace it with a normal data medium. Probable Cause The application software does not recognize the medium as WORM. 2 If a WORM medium was used intentionally: a) Check that the software application is compatible with the WORM medium format you are using.
Appendix C Disposal of Electrical and Electronic Equipment This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste. Instead, it should be handed over to a designated collection point for the recycling of electrical and electronic equipment.
Appendix C: Disposal of Electrical and Electronic Equipment 286 Quantum Scalar i40 and Scalar i80 User’s Guide
Glossary Numerals 1U, 2U, 3U, etc. Racks manufactured for mounting computer hardware often define vertical space as “units.” The components that are mounted in the racks are defined by how many units of rack space they require. For example, the height of a unit in a rack is 1.75 inches. If a component is 5.25 inches in thickness, the component is said to be a 3U component. A Arbitrated loop A Fibre Channel configuration that attaches multiple communicating ports in a loop.
Glossary C Cartridge A container that is a protective housing for storage media, such as cartridges for tapes or optical disks. Cleaning tape / cleaning cartridge A tape used to clean recording heads and reading heads on a tape drive. Cleaning slot The physical home where a cleaning tape or cartridge resides. COD (Capacity on Demand) A library feature that allows users to have a large physical library, but only be licensed to use a subset of its total capacity.
Glossary Drivers Software programs that enable a computer to communicate with hard drives, CD ROM drives, printers, and other peripherals. Drivers are stored on a hard disk and loaded into memory at boot up. E Element ID - Logical An address used by a library to locate and track library component. The address is specified in programming logic rather than on the physical location of a component within a library. When a logical library is used, the logical element ID masks the physical element ID.
Glossary physical media types supported by Fibre Channel, such as optical fiber, twisted pair, and coaxial cable. Firewall A set of security tools designed to separate an internal network from the public Internet in order to keep unauthorized users out of a restricted network. Firewalls are the primary line of security defense for businesses. FL_Port Fabric Loop Port. An F_Port that is capable of supporting an attached Fibre Channel Arbitrated Loop.
Glossary I I/E Import/Export. The movement of data or hardware in and out of processing and storage systems. I/E slot A bin that contains a single piece of media in the station. I/E station A door on the front of the library that contains tape magazines, into which cartridges to be imported are placed manually or cartridges to be exported are placed by the picker. Interoperability The capability of two or more hardware devices or two or more software routines to work together.
Glossary Loop ID A unique 7-bit value from 0 to 126 that represents the 127 valid AL_PAs (physical addresses) on a loop. LTO (Linear Tape Open) A family of magnetic tape media that are “open” in the sense of not being owned by a single proprietor. LTO comes in two formats, Accelis and Ultrium. Accelis is the fast access implementation, while Ultrium is the high capacity implementation. LUN (Logical Unit Number) A unique identifier used on a SCSI bus to distinguish between devices that share the same bus.
Glossary O Online A status for a component that indicates it is active and available for use. OS (Operating System) A control program for a computer that allocates computer resources, schedules tasks, and provides the user with a way to access the resources. P Partition An abstraction of an underlying physical library that may present a different personality, capacity, or both to a host.
Glossary to peripheral devices, such as storage subsystems. The acronym is pronounced “scuzzy.” Server A powerful, centralized computer (or program) designed to provide information to clients (smaller computers or programs) upon request. Setup wizard A tool for initially configuring the library. It appears the first time the user starts the library. However, it can be used to modify configurable items anytime after the initial configuration. Sled The hardware that houses tape drives in the library.
Glossary Subsystem status A feature that provides predictive alerts, warning of any loss of connectivity or device failure using local or remote alerts. Subsystem status allows administrators to correct faults before they affect backup or other data transfer operations. T Tape drive A device that spins disks and tapes while it reads and writes data in storage. TCP/IP (Transmission Control Protocol/Internet Protocol) The communications protocol used by the Internet.
Glossary WWPN (World Wide Port Name) The WWPN is a 64-bit, hard-coded address for each port on an FC-connected device. It is used to identify available SAN devices at end points. X X-axis, X-position The horizontal position of the library’s robotic arm. Y Y-axis, Y-position The vertical position of the library’s robotic arm.
Index A About Library 140 advanced reporting 11, 152 all slots report 147 buttons back, browser 31 navigation 3 navigation/selection 30 operator panel 30 power 3 authentication traps 47 C contact information customer 77 Quantum xxiv cabling the library 173 control path 67 authorization code 68 AutoClean 130 autoleveling 164 configuration default 42 host software 26 initial 19 library 39 restoring 101 saving 101 Capacity on Demand 11 copyright 160 capturing the library snapshot 247 customer cont
Index desktop kit installing library in 189 removing library from 197 DHCP 43 diagnostic tickets about 244 log 149 viewing, closing, and resolving 244, 245 filler plate power supply, removing and installing 214 tape drive, removing and installing 213 firmware 164 library, downgrading 101 library, upgrading 161 tape drive, upgrading 164 diagnostics 259 resetting a tape drive 260 robotics get/put 261 front panel 2 disposal information 285 G DNS addresses 45 downgrading library firmware 101 drive resour
Index viewing 68 licenses report 152 viewing 68 loading tape drives 125 local user accounts about 78 creating 81 deleting 82 modifying 82 location coordinates slot 4 tape drive 8 logged in user’s report 146 logging in first time 25, 104 Kerberos enabled 105 LDAP enabled 105 operator panel 104 simultaneous 104 Web client 105 logging out 32, 106 automatically 106 logical serial number addressing 94 logs cleaning 148 diagnostic tickets 149 tape drive 149, 250 M magazines description 4 releasing 114 removing
Index removing power 107, 111 snapshot, capturing 247 reports about 140 advanced reporting 152 all slots 147 date/time 152 drive resource utilization 154 library configuration 141 licenses 152 logged in users 146 media integrity analysis 156 network settings 145, 151 operator panel 151 partition 151 system information 140 SNMP authentication traps 47 community string 48 configuring 45 enabling/disabling 96 MIB, downloading 48 versions 47 specifications 269 SSH services, enabling/disabling 97 SSL, enabli
Index WORM 11 write protecting cartridges 265 Quantum Scalar i40 and Scalar i80 User’s Guide 301
Index 302 Quantum Scalar i40 and Scalar i80 User’s Guide
