User’s Guide Quantum Scalar i40 and Scalar i80 6-66545-10 Rev A
Scalar i40 and Scalar i80 User’s Guide, 6-66545-10 Rev A, August 2014, Product of U.S.A. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. Printed in USA. COPYRIGHT STATEMENT Copyright 2014 by Quantum Corporation. All rights reserved.
Contents Preface xix Taking ESD Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii Worldwide End-User Product Warranty . . . . . . . . . . . . . . . . xxvi Scalar i40 and i80 Supported Versions . . . . . . . . . . . . . . . . .xxvii Chapter 1 Description 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Library Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel . . . .
Contents Advanced Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Encryption Key Management . . . . . . . . . . . . . . . . . . . . . . . . . 14 Chapter 2 Unpacking the Library 15 Chapter 3 Understanding the User Interface 19 Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Operator Panel Layout and Functions . . . . . . . . . . . . . . . . . . . 20 Navigating and Editing on the Operator Panel . . . . . . . . . . . .
Contents Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . . 46 Setting the Date and Time Manually. . . . . . . . . . . . . . . . . . . . 47 Setting the Date and Time Using the Network Time Protocol . 47 Setting the Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Setting Daylight Saving Time . . . . . . . . . . . . . . . . . . . . . . . . . 49 Working With Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Modifying Passwords on the Operator Panel . . . . . . . . . . . . . 86 Resetting Passwords on the Operator Panel . . . . . . . . . . . . . . 87 Working With LDAP User Accounts (Remote Authentication) . . . . . . . 87 Local Authentication vs. Remote Authentication . . . . . . . . . . 87 LDAP Server Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Configuring Secure LDAP on the Library . . . . . . . . . . . . . . . . . 89 Configuring LDAP on the Library . . . . . . . . . . .
Contents Working with Control Path Failover (CPF) . . . . . . . . . . . . . . . . . . . . . 113 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Configuring CPF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Forcing CPF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Using Advanced Reporting Reports . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Configuring the Drive Resource Utilization Report . .
Contents Releasing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Releasing Magazines via the User Interface. . . . . . . . . . . . . . 149 Releasing Magazines Manually . . . . . . . . . . . . . . . . . . . . . . . 150 Performing Media Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Importing Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Bulk Loading Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . .
Contents EKM Path Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Failure Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Running Manual EKM Path Diagnostics . . . . . . . . . . . . . . . . 187 Enabling Automatic EKM Path Diagnostics . . . . . . . . . . . . . . 188 Viewing Tape Drive Encryption Settings . . . . . . . . . . . . . . . . . . . .
Contents Viewing, Saving, and E-mailing Library Logs . . . . . . . . . . . . . . . . . . . 226 Cleaning Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Diagnostic Tickets Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Media Security Log (with Advanced Reporting License) . . . . 228 Media Usage Log (with Advanced Reporting License) . . . . . . 228 SKM Encryption Key Import Warning Log (with EKM License) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Interpreting LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 System Control Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Tape Drive/Sled LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Power Supply LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Running the Installation and Verification Test (IVT). .
Contents Supported Internet Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Figure 2 Scalar i40 Internal Layout and Magazine Slot Location Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Figure 3 Scalar i80 Internal Layout and Magazine Slot Location Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Figure 4 Scalar i40 Back Panel Components . . . . . . . . . . . . . . . . . .
Tables xiv Figure 17 Tools - Drive Operations Screen for CPF . . . . . . . . . . . . . 116 Figure 18 Force CPF Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Figure 19 Template and Report Data Functions . . . . . . . . . . . . . . . 123 Figure 20 Report Data Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Figure 21 Saving and E-mailing the Report Data . . . . . . . . . . . . . . 126 Figure 22 Shutdown in Progress Message . . . . . . . . . . . . . . .
Tables Figure 44 Audit Log Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Figure 45 Key Manager Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Figure 46 Tools - Update Library Firmware Screen . . . . . . . . . . . . . 237 Figure 47 Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Figure 48 System Control Board LEDs. . . . . . . . . . . . . . . . . . . . . . . 259 Figure 49 Fibre Channel Tape Drive LEDs . . . . . . . .
Tables xvi Quantum Scalar i40 and Scalar i80 User’s Guide
Tables Table 1 Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Table 2 Operator Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . 22 Table 3 Web Client Screen Elements . . . . . . . . . . . . . . . . . . . . . . . 29 Table 4 Scalar i80 I/E Slot Configuration . . . . . . . . . . . . . . . . . . . . 63 Table 5 Fibre Channel Tape Drive Configurable Settings . . . . . . . . 65 Table 6 Encryption Key Management Systems . . . . . . . . . . . . . .
Tables xviii Quantum Scalar i40 and Scalar i80 User’s Guide
Preface This manual introduces the Quantum Scalar® i40 and Scalar i80 and discusses: • System operations • Configuration • Web and operator panel interface • Installation and replacement • Basic troubleshooting Audience This manual is written for Scalar i40 and Scalar i80 operators, system administrators, and field service engineers. Document Organization Following is a brief description of chapter contents.
Preface • Chapter 4, Configuring the Library provides instruction and description for all the configurable features of the library. • Chapter 5, Advanced Reporting describes the features available with the Advanced Reporting license. • Chapter 6, Performing Library Operations explains how to run the library from the operator panel and Web client. • Chapter 7, Encryption Key Management describes the features available with the Encryption Key Management (EKM) license.
Preface Notational Conventions This manual uses the following conventions: Convention Example File and directory names, menu commands, button names, and window names are shown in bold font. /data/upload Menu names separated by arrows indicate a sequence of menus to be navigated. Utilities > Firmware The following formats indicate important information: Note: Note emphasizes important information related to the main topic. Caution: Caution indicates potential hazards to equipment or data.
Preface WARNING: Before operating this product, read all instructions and warnings in this document and in the System, Safety, and Regulatory Information Guide.
Preface Taking ESD Precautions Some components within the Scalar i40 and Scalar i80 libraries contain static-sensitive parts. To avoid damaging these parts while performing installation procedures, always observe the following precautions: • Use an antistatic wrist strap. If you do not have one, touch the outside of the library on the sheet metal before touching any components to discharge static from your body.
Preface Related Documents The following Quantum documents are also available for Scalar i40 and Scalar i80 systems: Document No.
Preface Contacts For information about contacting Quantum, including Quantum office locations, go to: http://www.quantum.com/aboutus/contactus/index.aspx Comments To provide comments or feedback about this document, or about other Quantum technical publications, send e-mail to: doc-comments@quantum.
Preface Internet and provides secure, two-way communications with Quantum’s Secure Service Center. More StorageCare Guardian information can be found at: http://www.quantum.com/ServiceandSupport/Services/ GuardianInformation/Index.aspx • Quantum Vision – Quantum Vision software enables simplified monitoring and reporting of Quantum DXi disk-based systems and Scalar tape libraries.
Preface Scalar i40 and i80 Supported Versions Quantum provides support for the current release and the two previous major releases. For example, since i4 is the latest release, Quantum supports releases i4, i3 and i2. Releases earlier than i2 are not supported.
Preface xxviii Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 1 Description This chapter covers the layout and basic functionality of the library, including: • Overview • Library Components • Standard Features • Licensable Features Overview The Scalar i40 and i80 tape libraries automate the retrieval, storage, and management of tape cartridges. Tape cartridges are stored in the library and mounted and dismounted from tape drives using firmware running on the library or software running on the host systems.
Chapter 1: Description Library Components Library Components Front Panel Figure 1 illustrates the features of the operator panel. The picture shows the Scalar i40, but the features are the same on the Scalar i80. These features are described in Table 1.
Chapter 1: Description Library Components Feature Description Four navigation/selection buttons These buttons, in combination with the operator panel display, are used to scroll through screens and select options or commands. The functionality of these buttons changes depending on the currently displayed operator panel screen. Ticket indicator LED Indicates whether a diagnostic ticket exists on the library. See Front Panel LEDs on page 257 and About Diagnostic Tickets on page 248 for more information.
Chapter 1: Description Library Components Tape cartridges cannot have duplicate barcode labels. This barcode identifies the cartridge. The library stores the physical location of the tape cartridge in an inventory database. All library or host requests typically reference the location of the tape cartridges based on this barcode number. Barcode labels are mandatory and must adhere to specific standards. For more information on barcodes, see Chapter 11, Working With Cartridges and Barcodes.
Chapter 1: Description Library Components Magazine Slot Location Coordinates Each slot in the installed magazine is numbered with location coordinates. The library location coordinate contains three digits as follows: [Magazine],[Column],[Slot]. Figure 2 and Figure 3 show the magazines and list all of the location coordinates. • Magazine — Library magazine level is represented by the first digit of a library coordinate. In a Scalar i40, there is only one level of magazine. The coordinate is always zero.
Chapter 1: Description Library Components Figure 2 Scalar i40 Internal Layout and Magazine Slot Location Coordinates Tape Drives Robot on Y-tray Right magazine Left magazine Left Magazine 0,1,1 0,2,1 0,3,1 0,4,1 0,5,1 0,6,1 0,7,1 0,8,1 0,1,2 0,2,2 0,3,2 0,4,2 0,5,2 0,6,2 0,7,2 0,8,2 0,1,3 0,2,3 0,3,3 0,4,3 0,5,3 0,6,3 0,7,3 0,8,3 0,1,4 0,2,4 0,3,4 0,4,4 0,5,4 0,6,4 0,7,4 0,8,4 0,1,5 0,2,5 0,3,5 0,4,5 0,5,5 0,6,5 0,7,5 0,8,5 Front 6 Right Magazine Back Front
Chapter 1: Description Library Components Figure 3 Scalar i80 Internal Layout and Magazine Slot Location Coordinates Robot on Y-tray Top right magazine Bottom right magazine Top left magazine Bottom left magazine Top Left Magazine Top Right Magazine 1,1,1 1,2,1 1,3,1 1,4,1 1,5,1 1,6,1 1,7,1 1,8,1 1,1,2 1,2,2 1,3,2 1,4,2 1,5,2 1,6,2 1,7,2 1,8,2 1,1,3 1,2,3 1,3,3 1,4,3 1,5,3 1,6,3 1,7,3 1,8,3 1,1,4 1,2,4 1,3,4 1,4,4 1,5,4 1,6,4 1,7,4 1,8,4 1,1,5 1,2,5 1,3,5 1,4,5 1,
Chapter 1: Description Library Components Power Supply The Scalar i40 and Scalar i80 libraries support single power configurations consisting of a single AC line input and single DC power supply. The Scalar i80 library supports a redundant power configuration consisting of a dual AC line input and dual DC power supplies.
Chapter 1: Description Library Components The SCB contains one LED, in addition to two LEDs on each Ethernet port (for a total of 5 LEDs). For more information, see System Control Board LEDs on page 259. For information on removing and replacing the SCB, see 6-66556-XX Scalar i40 and Scalar i80: System Control Board Replacement. Tape Drives Every library configuration must contain at least one tape drive.
Chapter 1: Description Library Components Figure 4 Scalar i40 Back Panel Components Half-height tape drives Power supply cord Tape drive cables Figure 5 Scalar i80 Back Panel Components Ethernet cable in LEFT SCB port Service port – do not use Half-height tape drives Power supply cord Power supply filler plate Tape drive cables 10 Ethernet cable in Service port – LEFT SCB port do not use Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 1: Description Standard Features Standard Features This section describes several features of Scalar i40 and Scalar i80 libraries. User Interface The operator panel is located on the front of the library and allows you to work locally on the library via the user interface. The Web client allows you to view and perform library functions from remote sites and is accessible through a browser. The operator panel and Web client each contain a different user interface and functionality.
Chapter 1: Description Licensable Features Support for WORM Scalar i40 and Scalar i80 tape libraries support WORM (write once, read many) technology. WORM allows non-rewriteable and non-erasable data to be written and provides extra data security by prohibiting accidental data erasure. The WORM feature is supported whenever you use WORM cartridges.
Chapter 1: Description Licensable Features Advanced Reporting The Advanced Reporting license applies to your entire library, regardless of library size. This means you only need to purchase the license once. If you increase the size of your library, your existing license applies to your new library configuration.
Chapter 1: Description Licensable Features Encryption Key Management 14 The Encryption Key Management (EKM) license enables tape drive transparent encryption using library-managed encryption. The EKM license applies to the entire library, regardless of how many slots are licensed. If you increase the number of slots in your library, your existing license applies to your new library configuration. For more information about EKM, see Chapter 7, Encryption Key Management.
Chapter 2 Unpacking the Library Choose a location in which to install the library that is as free from dust as possible. Dust can damage or degrade performance of library components and media. Refer to the following sections of this manual for important information that you need when installing and setting up your library: • Environmental Specifications on page 279 • Taking ESD Precautions on page xxiii Note: Unpack the library as close to the installation location as possible.
Chapter 2: Unpacking the Library Figure 6 Packaging Accessory kit Rail kit Kit tray Media labels Top foam Bottom foam Shipping carton Bottom tray (Scalar i80 only) Scalar i40 Pallet (Scalar i80 only) Scalar i80 3 Remove the top foam. 4 Scalar i80 only: Remove the shipping carton by lifting it straight up out of the bottom tray. 5 With the help of a second person, lift the library chassis out of the shipping carton and place it on a table approximately waist high.
Chapter 2: Unpacking the Library WARNING: Two people are required to safely lift the library out of its packaging or into a rack. Caution: Lift the library chassis at the sides. Avoid putting the weight of the library chassis on the front bezel. 6 Remove the anti-static wrapping from the library. Keep the antistatic wrapping intact so that you can use it later if needed. 7 Save the packing box, packaging material, and anti-static wrapping in case you need to move or ship the library in the future.
Chapter 2: Unpacking the Library Figure 7 Removing the Robot Restraint Note: The Y-tray may stay at the top of the library, or it may move downward toward the floor of the library. If it moves downward, you will hear the gears turning as it moves. This is normal. 9 Once you remove the Y-tray restraint, you may cover the holes in the library top cover with stickers, which are provided in the accessory kit for this purpose.
Chapter 3 Understanding the User Interface The user interface for the Scalar i40 and Scalar i80 libraries is available in two formats: the operator panel and the Web client. Operations on the library can be performed locally on the operator panel or remotely on your computer using the Web client. Both the operator panel and the Web client are required to operate the library. Some functionality is only available through the Web client, and some functionality is only available through the operator panel.
Chapter 3: Understanding the User Interface Operator Panel The operator panel home screen refreshes every 5 seconds to provide up-to-date information about library performance. Operator Panel Layout and Functions You can choose your desired operator panel home screen that displays on the local user interface—the default home screen or the alternate home screen that allows easy I/E unlock access. Figure 8 and Figure 9 depict these screen options; Table 2 describes the operator panel functions.
Chapter 3: Understanding the User Interface Operator Panel Figure 9 Operator Panel User Interface - Alternate Home Screen Scalar i40 Number of occupied I /E slots Number of configured I /E slots Unlock I/E Station Scalar i80 Number of occupied I /E slots Number of configured I/E slots Unlock bottom I/E Station Quantum Scalar i40 and Scalar i80 User’s Guide Unlock top I/E Station 21
Chapter 3: Understanding the User Interface Operator Panel Table 2 Operator Panel Functions Operator Panel Element Description Title bar The title bar is present on every screen, and contains three fields: name, status, and health status. Name The name field displays a description of the current view. It changes depending on the menu selection. • On the home screen, the field displays the library type (Scalar i40 or Scalar i80).
Chapter 3: Understanding the User Interface Operator Panel Operator Panel Element Status Description The status field displays the current state or operation being performed by the robot. If the robot is not idle, the status will blink. Status can be any of the following: • Initializing — The library is currently in the process of initializing. • Autoleveling — The robotics hardware is being autoleveled. • Homing — The robot is performing a home operation.
Chapter 3: Understanding the User Interface Operator Panel Operator Panel Element Health status Description The health status field displays an icon representing the health of the library. Heart — Library is in good health (no open or unopened diagnostic tickets are present). Triangle — Library health is degraded (library contains open or unopened low- or high-priority diagnostic tickets). Exclamation point — Immediate attention is required (library contains open or unopened urgent diagnostic tickets).
Chapter 3: Understanding the User Interface Operator Panel Navigating and Editing on the Operator Panel You use the four navigation/selection buttons exclusively to move through the menus and commands on the operator panel. From the default home screen, the menu bar lists the four main menu headings. From the alternate home screen, you can select Menu to return to the default home screen to access the four main menu headings.
Chapter 3: Understanding the User Interface Web Client Figure 10 Using the Buttons to Set the Date and Time Web Client The Web client interface is accessible from supported Web browsers (see Supported Internet Browsers on page 283). To access the library from a remote location, the library must be connected to your network via an Ethernet connection. Simply enter the library’s IP address in your Internet browser bar to access the Web client.
Chapter 3: Understanding the User Interface Web Client • Optimum screen resolution for viewing using a Windows operating system is 96 DPI. If your resolution is set higher, certain screen messages may not display as intended. To change screen resolution, show the desktop, right click to display the Properties window, and click Settings > Advanced. • Log out of the library before closing the Internet browser window when you are using the Web client. If you do not log out, the session will remain open.
Chapter 3: Understanding the User Interface Web Client Figure 11 Web Client User Interface - Home Page “Library is not ready” message area Home Online Logout help Header Menu bar Active display View diagnostic tickets 28 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 3: Understanding the User Interface Web Client Table 3 Web Client Screen Elements Web Client Element Header Description The header is present on all pages and contains the library type (Scalar i40 or Scalar i80) and three buttons: Home — Brings you to the home page. Help — Displays the online help. Logout — Logs out of the current session. A message in the header alerts you when the robot is not ready to perform library functions.
Chapter 3: Understanding the User Interface Web Client System Summary The system summary is available on the home page of the Web client. It provides tabular data on the capacity of the library’s partitions, slots, and tape drives. It also displays whether partitions are online or offline (in the Storage Slots section). The current user’s login privileges determine which partitions are displayed (see Privilege Levels on page 80).
Chapter 3: Understanding the User Interface Menu Trees Menu Trees The following menus organize operations and commands into logical groupings: • The Setup menu consists of commands that users with administrator privileges can use to set up and configure various aspects of the library, including partitions, I/E station slots, cleaning slots, control paths, network settings, drive settings, users, notifications, date and time, licenses, library registration, and email.
Chapter 3: Understanding the User Interface Menu Trees Figure 12 Operator Panel Menus Operator Panel Main Menu Bar Setup Network Configuration Actions I/E Tools IVT Date & Time Unlock I/E Station Diagnostics License Installation Import Tape Robotics Test Dedicated Slots Reports Diagnostic Tickets Library Tape Drives Import Cleaning Tape Tape Drive Test Media Cleaning Export Tape Magazine Test Close ALL I/E Export Cleaning Tape Tape Drives (FC) Configure Partitions View Current Partitio
Chapter 3: Understanding the User Interface Menu Trees Figure 13 Web Client Menus Web Client Main Menu Bar Setup Setup Wizard Operations Media Tools Reports All Diagnostic Tickets System Information Partitions Move Capture Snapshot Library Configuration Cleaning Slots Import Save/Restore Configuration Network Settings I/E Station Slots Export E-mail Configuration Record Logged In Users Save Configuration Record All Slots Drive Settings Cleaning Media Control Path Import Drive Opera
Chapter 3: Understanding the User Interface Menu Trees 34 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 4 Configuring the Library A Setup Wizard is available to assist you with the initial configuration of the library. The Setup Wizard, however, contains only a subset of configuration tasks. The operator panel and Web client menus provide access to all configuration options that are included in the Setup Wizard and many that are not. This chapter covers the Setup Wizard and all of the other configuration options.
Chapter 4: Configuring the Library This chapter covers: • Using the Setup Wizard • Configuring Network Settings • Configuring SNMP Settings • Setting the Date, Time, and Time Zone • Working With Partitions • Configuring Cleaning Slots • Configuring I/E Station Slots • Configuring Tape Drive Parameters • Configuring Control Paths • Adding or Upgrading Licensable Features • Working With E-mail Notifications • Configuring the Library E-Mail Account • Setting Customer Contact Information • Configuring the Serv
Chapter 4: Configuring the Library Using the Setup Wizard Using the Setup Wizard WARNING: Follow all setup and cabling instructions in the Scalar i40 and Scalar i80 Quick Start Guide before using the Setup Wizard. When you first power on the library, the operator panel displays the Setup Wizard, which walks you through the initial configuration of the library’s basic operational settings. Note: Library initialization can take approximately 9 to 23 minutes for an i40, or 14 to 40 minutes for an i80.
Chapter 4: Configuring the Library Default Configuration Default Configuration The library comes with a default configuration, which you can modify at any time. The default configuration is as follows: Feature Default Configuration Library host name library Network settings IPv4, DHCP enabled IPv6 disabled Number of partitions Equal to the number of unique tape drives — based on interface type (Fibre Channel or SAS) and drive generation (LTO-4, LTO-5, LTO-6) — not currently assigned to a partition.
Chapter 4: Configuring the Library Configuring Network Settings Note: Changing the network settings may interrupt the library connection and library communication. Your current browser session may become invalid. If this happens, you must close your browser and then restart it to reconnect to the library with your new configuration settings. Note: Make sure that the library is connected to the network before modifying network settings.
Chapter 4: Configuring the Library Configuring Network Settings DHCP DHCP is enabled by default. When DHCP is enabled, the library obtains an IP address automatically. If DHCP is disabled, you must manually enter an IP address, default gateway, and subnet mask/net prefix. You can enable/disable DHCP from the operator panel or Web client. Operator Panel Select Setup > Network Configuration. Web Client Select Setup > Network Management > Network.
Chapter 4: Configuring the Library Configuring Network Settings IPv6 addresses must be entered in the proper notation. IPv6 address can be entered in the most common notation, as eight groups of four hexadecimal digits. 2001:0ff8:55cc:033b:1319:8a2e:01de:1374 is an example of a valid IPv6 address. Also, if one or more of the four-digit groups contains 0000, you can omit the zeros and replace them with two colons (::), as long as there is only one double colon used in an address.
Chapter 4: Configuring the Library Configuring SNMP Settings Operator Panel 1 Select Setup > Network Configuration. 2 Modify the fields using the method described in Navigating and Editing on the Operator Panel on page 25. Web Client Select Setup > Network Management > Network. Configuring SNMP Settings Simple Network Management Protocol (SNMP) is a light-weight protocol designed for remote management and monitoring of infrastructure devices.
Chapter 4: Configuring the Library Configuring SNMP Settings When registering external management applications to receive SNMP traps, you can set the following parameters: • Transport — The transport protocol. This should be the same as the transport protocol configured on the SNMP trap receiver. Select one of the following: • UDP — User Datagram Protocol for IPv4. • UDP6 — User Datagram Protocol for IPv6. • TCP — Transmission Control Protocol for IPv4. • TCP6 — Transmission Control Protocol for IPv6.
Chapter 4: Configuring the Library Configuring SNMP Settings Enabling SNMP Versions The library supports SNMP v1, v2c, and v3. You can enable or disable support for SNMP v1 and v2c. They are enabled by default. The recommended practice is to disable SNMP v1 and SNMP v2c in highly secure environments. SNMP v3 is always enabled and cannot be disabled. The authentication algorithm is set to MD5, and the encryption is disabled system-wide.
Chapter 4: Configuring the Library Configuring SNMP Settings Web Client 1 Select Setup > Network Management > SNMP. 2 Select the SNMP Authentication Traps check box (under New Settings) to enable SNMP authentication traps. Clear the SNMP Authentication Traps check box to disable SNMP authentication traps. Modifying the SNMP Community String Administrators can modify the SNMP community string.
Chapter 4: Configuring the Library Setting the Date, Time, and Time Zone For more information about the library MIB, see the Scalar i40 and Scalar i80 Basic SNMP Reference Guide (6-66773-xx) or contact Quantum Support. For information on integrating MIBs with an SNMP management application, contact your network management application vendor. Web Client 1 Select Tools > Download SNMP MIB. 2 Save the file to a known location.
Chapter 4: Configuring the Library Setting the Date, Time, and Time Zone Setting the Date and Time Manually Date and time settings are used to log the date and time events take place and to set the time for automatic backup and restore functions. At a minimum, you should set the library’s date and time as part of the initial library configuration. The time is set to a 24 hour clock. For example, four o’clock in the afternoon is entered as 16:00. Operator Panel 1 Select Setup > Date & Time.
Chapter 4: Configuring the Library Setting the Date, Time, and Time Zone Details on NTP settings include: • At least one NTP server must be configured and available. • NTP is enabled on the Date & Time screen. When NTP is enabled, you cannot manually configure date and time. For more information on setting date and time manually, see Setting the Date and Time Manually on page 47. • You can enter an IP address (or host name, if DNS is configured) for the NTP servers.
Chapter 4: Configuring the Library Working With Partitions Web Client 1 Select Setup > Date & Time. 2 Refer to the library Web client online help for detailed instructions. To view the help, click the Help icon in the upper right corner of the screen. Setting Daylight Saving Time If you selected your time zone from the drop-down list (see Setting the Time Zone on page 48), the library automatically adjusts for daylight saving time. There is no need to manually reset the clock for time changes.
Chapter 4: Configuring the Library Working With Partitions There are two ways to create partitions: • Automatically — Library resources are assigned proportionately among the partitions. Tape drives are grouped according to their interface type (Fibre Channel or SAS) and media generation (LTO-4, LTO-5, LTO-6). When you automatically create partitions, you add to the number of existing partitions. You can create partitions automatically on either the operator panel or the Web client.
Chapter 4: Configuring the Library Working With Partitions • The minimum number of partitions is one (the minimum may be higher when automatically creating partitions; see Automatically Creating Partitions on page 51 for details). • Import/export (I/E) station slots are shared between all partitions. Partitions take temporary ownership of I/E station slots performing certain operations, such as importing and exporting cartridges.
Chapter 4: Configuring the Library Working With Partitions Operator Panel 1 Select Setup > Configure Partitions > Auto-Create Partitions. 2 Use the Up and Down buttons to select the number of partitions you want to create. (If the Up and Down buttons are not available, you do not have available resources. Modify or delete partitions to create resources.) 3 Press Apply. 4 Save the library configuration (see Saving the Library Configuration on page 106). Web Client 1 Select Setup > Partitions.
Chapter 4: Configuring the Library Working With Partitions When the library creates partitions, it assigns the first tape drive in the partition as the control path. You can change the control paths at any time. See Configuring Control Paths on page 66 more information. Before creating partitions, verify that all tape drives are unloaded and that all cartridges are in their appropriate storage slots. For information on unloading tape drives, see Unloading Tape Drives on page 161.
Chapter 4: Configuring the Library Working With Partitions • Extended — Five to 15 characters total, including a barcode number and optional media ID. All characters are reported to the host, regardless of having a media ID or not. If a media ID is included, the label must have a five to 13 character barcode followed by a media ID; for example, “XXXXXL2” or “XXXXXXXXXXXXXL2”. If a media ID is not included, the label must have a five to 15 character barcode; for example, “XXXXX” or “XXXXXXXXXXXXXXX”.
Chapter 4: Configuring the Library Working With Partitions Modifying Partitions You can modify partition settings any time after a partition is created. For example, you can modify the name, emulation type, media barcode format, and number of assigned tape drives and slots. The library automatically takes the partition offline before modifying it and places it back online after it has been modified. The tape drive set as the control path for a particular partition cannot be deleted from that partition.
Chapter 4: Configuring the Library Working With Partitions page 148). If you do this, be sure to only remove cartridges assigned to that partition (see Viewing the Library Configuration Report on page 220). After a partition is deleted, its resources (for example, tape drives and slots) become available and can be reassigned to new or existing partitions. Deleting a partition does not delete users assigned to that partition.
Chapter 4: Configuring the Library Working With Partitions Viewing the Current Partitions You can view basic details about all of your partitions, including online/ offline status, control path tape drive, number of tape drives in the partition, number of storage slots, and number of I/E station slots available to the partition. Operator Panel 1 Select Reports > Partitions (alternatively, select Setup > Configure Partitions > View Current Partitions).
Chapter 4: Configuring the Library Working With Partitions • Offline — SCSI hosts cannot control the partition. In this mode, library operations can be performed via the local or remote user interface. Changing the partition mode changes whether or not the specified partition is online or offline to the host application. Changing a partition mode using the library interface may affect your host application. See your host application documentation for more information.
Chapter 4: Configuring the Library Configuring Cleaning Slots 3 Press Modify. 4 Uses the Up and Down buttons to change the mode. 5 Press Apply. Web Client 1 Select Operations > Partitions > Change Mode. In the partition table under Mode, the Current column indicates the current mode of the partition. The New column contains an Online/Offline button. The button toggles between modes. Note: If a partition is in use, the Online/Offline button is grayed out.
Chapter 4: Configuring the Library Configuring Cleaning Slots Partitions on page 49). Cleaning slots are not assigned to specific partitions. They are shared by all partitions within a library. A maximum of four cleaning slots can be configured. Zero cleaning slots are configured by default. The drive cleaning interval, or number of motion hours between drive cleanings, can also be configured. If no interval is set: • The drive will not be cleaned in regular intervals.
Chapter 4: Configuring the Library Configuring Cleaning Slots Note: If the library contains zero import/export (I/E) station slots, you will not be able to import or export cleaning cartridges. See Configuring I/E Station Slots on page 62 for more information. Note: The AutoClean or manual cleaning feature on the library assumes that any tape cartridge imported into a cleaning slot is a cleaning tape cartridge, regardless of the label on the cartridge or type of cartridge.
Chapter 4: Configuring the Library Configuring I/E Station Slots the library. Under the New Settings column, select the time interval at which drives are cleaned. 4 Click Apply. 5 Save the library configuration (see Saving the Library Configuration on page 106). Configuring I/E Station Slots I/E station slots are used to import and export tape cartridges into and out of the library without disrupting normal library operations.
Chapter 4: Configuring the Library Configuring I/E Station Slots Table 4 Scalar i80 I/E Slot Configuration Setting Selected Slots Configured 5 Right top front 5 10 Right top front 5 Right bottom front 5 20 Right top 20 25 Right top 20 Right bottom front 5 40 Right top 20 Right bottom 20 You can configure zero I/E station slots. However, configuring zero I/E station slots has the following consequences: • You cannot import and export data or cleaning cartridges using I/E stations.
Chapter 4: Configuring the Library Configuring Tape Drive Parameters Operator Panel 1 Select Setup > Dedicated Slots > I/E. 2 Press Modify. 3 Use the Up and Down buttons to select a value. 4 Press Apply. 5 Press Exit. 6 Save the library configuration (see Saving the Library Configuration on page 106). Web Client 1 Select Setup > I/E Station Slots. The I/E Station Configuration screen displays. The Current Settings column lists the number of I/E station slots that are currently configured.
Chapter 4: Configuring the Library Configuring Tape Drive Parameters Note: If the affected partition is online, it will be taken offline before the parameters are set, and brought back online after they are set. Table 5 Fibre Channel Tape Drive Configurable Settings Setting Description Loop ID A unique loop ID is selected by default for all FC tape drives installed in the library. For example, the tape drive installed in the top drive bay is assigned a default loop ID of 61.
Chapter 4: Configuring the Library Configuring Control Paths Operator Panel 1 Select Setup > Tape Drives (FC). 2 If more than one Fibre Channel tape drive is installed, use the Up and Down buttons to select a tape drive and press Select. 3 Use the Up and Down buttons to select the item to configure (Speed, Topology, or Loop ID) and press Modify. 4 Use the Up and Down buttons to scroll through the list of options until you reach the one you want, then press Apply. 5 Continue to modify as above.
Chapter 4: Configuring the Library Configuring Control Paths application fails, you can manually select a different control path tape drive for the partition. Note: You might need to modify settings in your host application as a result of modifying the control path. See your host application documentation for more information. You can only configure control paths via the Web client. Web Client 1 Select Setup > Control Path. 2 If more than one partition exists, select a partition and click Next.
Chapter 4: Configuring the Library Adding or Upgrading Licensable Features Adding or Upgrading Licensable Features You can increase the functionality of your library by purchasing licenses for the following upgrades: • Capacity on Demand (COD) • Advanced Reporting - includes custom reports and logs and Control Path Failover (CPF) functionality. • Encryption Key Management (EKM) For more information about these features, see Licensable Features on page 12.
Chapter 4: Configuring the Library Adding or Upgrading Licensable Features If you replace the SCB: The SCB contains information about your library configuration. If you replace your SCB, you must reinstall your license key(s) onto the library. You may be able to reinstall them yourself if you have saved the license keys or can retrieve them from the Web sites listed above.
Chapter 4: Configuring the Library Adding or Upgrading Licensable Features 3 On your library, locate the serial number. You will need the serial number to retrieve your license key from the Web site. To locate the serial number: • On the operator panel, select Reports > About Library. • On the Web client, select Reports > About > Scalar i40/i80. 4 Access the License Key Management Web site: http:// www.quantum.com/licensekeys. 5 Enter the information requested on the screen to obtain your license key.
Chapter 4: Configuring the Library Working With E-mail Notifications 5 Press OK. 6 Save the library configuration (see Saving the Library Configuration on page 106). Web Client 1 From the Web client, select Setup > License. 2 Type the new license key in the Enter New License Key text box. 3 Click Apply. 4 Refresh your Internet browser. Adding a license can sometimes affect menu display. Refreshing the browser updates all the menus.
Chapter 4: Configuring the Library Working With E-mail Notifications There are three e-mail notification filter levels: • All Tickets — Notifies e-mail recipients of all tickets. • High and Urgent tickets only — Notifies e-mail recipients of highseverity and urgent tickets. • Urgent tickets only — Notifies e-mail recipients of urgent tickets only. The library comes with one default e-mail notification recipient, for Quantum Support.
Chapter 4: Configuring the Library Working With E-mail Notifications Web Client 1 Select Setup > Notification > Setup. The Setup - System E-mail Notifications screen displays. The screen lists all e-mail notifications that have been created. 2 Click Create. The Create System E-mail Notification screen displays. 3 In the Select Filter Level drop-down list, select the filter level to assign to the e-mail notification. For more information on filter levels, see Working With E-mail Notifications on page 71.
Chapter 4: Configuring the Library Working With E-mail Notifications Web Client 1 Select Setup > Notification > Setup. The Setup - System E-mail Notifications screen displays. The screen lists all the e-mail notifications that have been created. 2 Select an address to modify, and click Modify. The Modify System E-mail Notification screen displays. 3 Modify any of the following settings: • Under the New Settings column, select the Enabled check box to enable e-mail notification.
Chapter 4: Configuring the Library Configuring the Library E-Mail Account Web Client 1 Select Setup > Notification > Setup. 2 Select an e-mail notification and click Delete. A confirmation dialog box displays. 3 Click OK. 4 Save the library configuration (see Saving the Library Configuration on page 106).
Chapter 4: Configuring the Library Configuring the Library E-Mail Account 2 In the SMTP server text box, type the IP address or host name of the SMTP server. Note: IP addresses may be entered using the IPv4 dot notation or using the IPv6 format. IPv4 addresses must be entered in dot notation (for example, 192.168.0.1). IPv4 address text boxes do not allow values exceeding 255 for dot-separated values.
Chapter 4: Configuring the Library Setting Customer Contact Information a In the Login Account text box, type the name of a valid account on the SMTP server (for example, john.user). b In the Password text box, type the password for the account that you specified in the Login Account text box. c In the Confirm Password text box, retype the password to confirm it. 6 Click Apply. 7 To test the e-mail account, type an e-mail address into the Send a test e-mail to text box and click Send e-mail.
Chapter 4: Configuring the Library Configuring the Service Port • E-mail Address • System Description 3 Click Apply. 4 Save the library configuration (see Saving the Library Configuration on page 106). Configuring the Service Port There are two Ethernet ports on the SCB. The left port is for customer use for remote access via the Web client, and the right port is for service use only. The default service port IP address is 192.168.177.1.
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords 3 Press OK. 4 Save the library configuration (see Saving the Library Configuration on page 106). Working With Local User Accounts and Passwords Administrators can create and modify two types of local user accounts: user and administrator. These users have different library privilege levels and can access different things. The Web client requires user accounts and user logins; the operator panel does not.
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords The first time you access the library via the Web client, when you see the Login screen, type admin in the User name text box and type password in the Password text box. As soon as you complete the initial library setup, you should change the password on the default administrator account. For information on changing passwords, see Modifying Local User Accounts on the Web Client on page 82.
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords • Users have access to portions of the Actions, Operations, and Reports menus. Users cannot access the Setup and Tools menus. Users can perform functions within a partition (such as performing cartridge and tape drive operations), but cannot perform operations that affect the physical library (such as creating or deleting partitions).
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords 6 Select Privilege - Select a local user account privilege level by selecting either Admin or User. For more information on users and administrators, see Privilege Levels on page 80. 7 If the new local user account was given user privileges, click Next. The Create User Account - User Name screen displays, where User Name is the name of the user account. This screen lists all library partitions.
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords 7 If the user account has user privileges and you want to modify partition access, click Next. The Modify User Account - User Name screen displays, where User Name is the name of the user account. This screen lists all library partitions, with the user’s assigned partitions checked. 8 Modify any of the partition selections. 9 Click Apply. 10 Save the library configuration (see Saving the Library Configuration on page 106).
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords Passwords on the operator panel are disabled by default. Once you enable and configure passwords on the operator panel, all users must enter a password on the operator panel to log in. In addition, the service login is automatically enabled and users with user or admin privileges cannot access service functions. The service password is only available to Quantum Support personnel.
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords 1 Select Setup > Account Settings > Password Settings. Admin Password is highlighted. 2 Press Modify. Disabled is now highlighted. 3 Press the Up button to change the setting to Enabled. 4 Press Apply. 5 You are prompted to create the password. The password is a 4-digit code (no letters or other characters). The first digit of the code is highlighted.
Chapter 4: Configuring the Library Working With Local User Accounts and Passwords Disabling Passwords on the Operator Panel If you no longer want to use passwords on the operator panel, you can disable them. Once you disable the admin password, the user password is also automatically disabled. You can only do this on the operator panel. Operator Panel 1 Select Setup > Account Settings > Password Settings. Admin Password is highlighted. 2 Press Modify to modify the Admin password.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) Resetting Passwords on the Operator Panel If you forget your operator panel passwords and cannot log in, you must reset the passwords. Resetting the passwords disables them and deletes both the admin and user passwords. This means that no login is required to access the operator panel. You can re-create the passwords again as needed. You can only reset operator panel passwords via the Web client.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) LDAP Server Guidelines The following groups must be created on the LDAP server to enable remote login on the library: • Library User Group — Assign users to this group who need userprivilege access to the library. Enter the name of this group in the Library User Group field on the Setup - Remote Authentication screen on the library Web client (see Configuring LDAP on the Library on page 89).
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) Configuring Secure LDAP on the Library You can configure Secure LDAP using one of two methods (do not use both). • LDAPS —Uses Secure Sockets Layer (SSL) over a specific port for LDAP (636). You may enable LDAP over SSL (LDAPS) by entering a URI in the form of “ldaps://hostname” in the Server URI field. This will use SSL to send secure communication via port 636.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) The library supports all LDAP servers. You can also use Kerberos for added security. For specific instructions on configuring Kerberos, see Configuring Kerberos on page 93. Web Client 1 Select Setup > User Management > Remote Authentication. The Setup - Remote Authentication screen displays. 2 Under Authentication Type, do one of the following: • To enable LDAP, select LDAP and continue with Step 3.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) • User DN — The Fully Qualified Distinguished Name that contains the users. For an example, see Figure 14 on page 92 • Group DN — The Fully Qualified Distinguished Name that contains the groups.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) Figure 14 LDAP Setup Example 4 Click Apply to apply any changes. If you enabled LDAP or modified LDAP settings, the Test Settings button is activated. 5 Click the Test Settings button to test all the new or changed LDAP settings. See Testing LDAP Settings on page 93 for more information. 6 Save the library configuration (see Saving the Library Configuration on page 106).
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) Testing LDAP Settings The Test Settings button tests communication between the library and the LDAP server, and tests the currently applied LDAP settings. If there are any problems, an error message identifies the problem area. If you change the LDAP settings, click Apply before using this button. Otherwise, any changes you made will be lost and will not be tested.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) 3 Under Authentication Type, do one of the following: • To enable Kerberos, select LDAP with Kerberos and continue with Step 4. • To disable Kerberos, select LDAP or Local Only and continue with Step 6. • To modify Kerberos configuration settings, continue with Step 4. 4 Fill the following Kerberos fields: • Realm — The Kerberos realm name, typed in all uppercase letters.
Chapter 4: Configuring the Library Working With LDAP User Accounts (Remote Authentication) Generating the Kerberos Service Keytab File These instructions are for generating the service keytab file for use with Microsoft® Active Directory®. If you not using Active Directory, refer to your Kerberos vendor for instructions on generating this file. 1 Set up an Active Directory domain on the Windows 2003 server. 2 If Active Directory is not already configured, run dcpromo.
Chapter 4: Configuring the Library Setting the Session Timeout For example: ktpass -out library.keytab -princ library/ delos.dvt.mycompany.com@OURREALM.LOCAL +rndPass -ptype KRB5_NT_SRV_HST -crypto RC4HMAC-NT -mapUser ourrealm.local/computers/ kerbtest • For Windows 2008: ktpass -out library.keytab -princ library/ @ +rndPass -ptype KRB5_NT_SRV_HST -crypto AES256SHA1 -mapUser /computers/ For example: ktpass -out library.keytab -princ library/ delos.dvt.
Chapter 4: Configuring the Library Configuring System Settings Operator Panel 1 Select Setup > Account Settings > Session Timeout. The current timeout setting is highlighted. 2 Use the Up and Down buttons to select the desired timeout. 3 Press Apply. 4 Save the library configuration (see Saving the Library Configuration on page 106).
Chapter 4: Configuring the Library Configuring System Settings 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 106). Logical Serial Number Addressing The library uses the actual tape drive serial numbers by default (logical SN addressing is disabled). Enabling logical SN addressing enables the library to assign logical serial numbers to all tape drives in the library.
Chapter 4: Configuring the Library Configuring System Settings Manual Cartridge Assignment Administrators can disable or enable (default setting) manual cartridge assignment. When manual cartridge assignment is enabled, the I/E Assign screen automatically displays on the operator panel once cartridges are placed into the I/E station. The I/E Assign screen prompts you to assign the cartridges to a specific partition. The cartridges can then be used only by the assigned partition.
Chapter 4: Configuring the Library Configuring System Settings 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 106). SNMP Enables or disables SNMP traffic to the library. This setting is enabled by default. Operator Panel 1 Select Setup > System Settings >SNMP. 2 Select the setting you want to modify and press Modify. 3 Use the Up and Down buttons to select Enabled or Disabled and press Apply.
Chapter 4: Configuring the Library Configuring System Settings Power Save To help save power, the operator panel goes dark after a period of inactivity on the operator panel (meaning, no buttons have been pressed). The default period is 30 minutes. You can set this period to 15 minutes, 30 minutes, 45 minutes, 60 minutes, or never. To immediately restore the operator panel screen once it has gone dark, press any of the four navigation buttons on the library.
Chapter 4: Configuring the Library Configuring Security Settings Configuring Security Settings You can enable/disable the following security settings on the operator panel: • Network Interface • SSH Services • Internet Control Message Protocol (ICMP) • Remote Access Via Web Client • Remote Service Login • SNMP V1/V2 • SSL Network Interface Enables or disables all external access to the library. This setting is enabled by default to allow external access.
Chapter 4: Configuring the Library Configuring Security Settings SSH Services Enables or disables Secure Shell (SSH) services, such as SSH, from accessing the library. This setting is enabled by default. Operator Panel 1 Select Setup > Security Services > SSH Services. 2 Press Modify. 3 Use the Up and Down buttons to select Enabled or Disabled and press Apply. 4 Make another selection or press Exit. 5 Save the library configuration (see Saving the Library Configuration on page 106).
Chapter 4: Configuring the Library Configuring Security Settings Remote Access Via Web Client Enables or disables remote access to the library via the Web client. This setting is enabled by default (meaning remote access is allowed). Operator Panel 1 Select Setup > Security Services > Web client. 2 Press Modify. 3 Use the Up and Down buttons to select Enabled or Disabled and press Apply. 4 Make another selection or press Exit.
Chapter 4: Configuring the Library Configuring Security Settings SSL Allows you to enable Secure Socket Layer (SSL) for secure data transmission between the library and remote clients. This setting is disabled by default. Enabling SSL encrypts all Web browser connections to the Web client, and it enables SSL-based authentication for SMI-S. SMI-S is the newest standard of SNMP, which makes sets of data continuously available. For more information about SMI-S on the library, see SMI-S on page 100.
Chapter 4: Configuring the Library Saving and Restoring the Library Configuration Saving and Restoring the Library Configuration The library has many configurable items, such as tape drive IDs, partitions, user accounts, import/export (I/E) stations, and cleaning slots. In the event of a hardware failure or firmware upgrade, the save and restore operations can be used to restore the library’s configurable items to a previous state.
Chapter 4: Configuring the Library Saving and Restoring the Library Configuration 3 Click Apply. 4 When the operation completes successfully, complete the next screens to save the file to a known location. Restoring the Library Configuration You can restore the library’s configurable items to a previous state using a saved configuration file.
Chapter 4: Configuring the Library Registering the Library Registering the Library Registering the library activates the warranty. After completing the initial setup of the library, choose Setup > Register Library on the Web client to access the online product registration form. You cannot register the library from the operator panel. Web Client Select Setup > Register Library.
Chapter 4: Configuring the Library Changing Operator Panel Home Screen View Unlocking the I/E is described in Unlocking and Opening the I/E Station on page 145. Returning to Default Home Screen 1 From the alternate home screen, select Menu to return to the default home screen. The default home screen is displayed temporarily, however upon power cycle will display the alternate home screen until reset permanently.
Chapter 4: Configuring the Library Changing Operator Panel Home Screen View 110 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 5 Advanced Reporting Advanced Reporting is a licensable feature. You must have an Advanced Reporting license installed on your library in order to use the features described in this chapter. For more information on licensing, see Adding or Upgrading Licensable Features on page 68. The Advanced Reporting license applies to your entire library, regardless of library size. This means you only need to purchase the license once.
Chapter 5: Advanced Reporting Advanced Reporting Features • Deleting Advanced Reporting Data • Saving and E-mailing Advanced Reporting Data Filess • Working with the Media Security Log • Viewing the Media Usage Log • Automatically E-mailing Advanced Reporting Reports and Logs Advanced Reporting Features The Advanced Reporting license provides the following library features: Control Path Failover (CPF) - Provides support for configuring the LTO5 or LTO-6 Fibre Channel (FC) drive for control path failover.
Chapter 5: Advanced Reporting Working with Control Path Failover (CPF) Required Firmware To use all the features of Advanced Reporting, you should install the latest released version of library firmware on your library. For information on installing library firmware, see Updating Library Firmware on page 235.
Chapter 5: Advanced Reporting Working with Control Path Failover (CPF) When control path failover is configured for a partition, the partition uses a virtual port as the control path communication port. The World Wide Port Name (WWPN) for this virtual port is listed in the library’s System Information Report in the Library Partitions section under Control Path (see Viewing System Information on page 216). Configuring CPF You can configure control path failover from the Web client only.
Chapter 5: Advanced Reporting Working with Control Path Failover (CPF) 2 Select Setup > Control Path. The Control Path screen displays for that partition. Figure 16 Setup - Control Path Screen 3 Select the Failover drive by clicking the Failover option. 4 Click Apply. You can also manually force a failover (see Forcing CPF on page 115). Forcing CPF Web Client You can manually force a control path failover.
Chapter 5: Advanced Reporting Working with Control Path Failover (CPF) Figure 17 Tools - Drive Operations Screen for CPF 2 Select Force Control Path Failover and click Next. The Force Control Path Failover screen displays (see Figure 18 below). All of the partitions that have control path failover enabled are listed. The location and status of the tape drive that is currently serving as the control path are listed in the Active columns.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports Figure 18 Force CPF Screen 3 Select the partition on which you want to force the failover, and click Apply. Note: The standby tape drive must be “ready” and “connected” in order to force a failover. 4 Click Apply. The new active tape drive location displays in the Active Drive column. The new standby tape drive location displays in the Standby Drive column. Note: If the new tape drive locations do not display, refresh the browser.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports the historical data into the data table. For this reason, the table displays a maximum of 1000 rows of data, beginning with the most recent, even if more data is available. (The chart displays information for the entire range.) To view all of the data, you need to save or e-mail the data file. See Saving and E-mailing Advanced Reporting Data Files on page 125.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports • Media motion time (in seconds) • Tape cartridge barcode You can only access this report from the Web client. Web Client 1 From the library menu bar, select Reports > Advanced Reporting > Drive Resource Utilization. The Drive Resource Utilization Report configuration page opens. This may take several minutes. 2 Configure the report by specifying the following: • Date Range — Specifies the range of time covered by the report.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports • Grouping — Specifies which tape drive(s) or partition(s) to include in the report. Select one of the following: • All Drives by Coordinate (default) — Presents the sum total of the selected attribute for all tape drives according to their location in the library.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports The Media Integrity Analysis report collects the following information for each TapeAlert: • Date/Time • Tape drive physical serial number • Cartridge barcode • TapeAlert value • TapeAlert Description You can only access this report from the Web client. Web Client 1 From the library menu bar, select Reports > Advanced Reporting > Media Integrity Analysis. The Media Integrity Analysis Report configuration page opens.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports • Type — The chart type. Select one of the following: • Rollup (default) — Displays the number of TapeAlerts for the combination of Grouping and Attributes you selected (default). • Trend — Shows the occurrence of TapeAlerts over time. • Grouping—Specifies which drive(s) or tape cartridge(s) on which to base the report.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports Using Advanced Reporting Templates If you want to use the same configuration repeatedly, you can save it as a template. You can save up to 20 templates for each type of advanced report. You can only work with templates from the Web client. Web Client Creating or Accessing a Template 1 From the menu bar, select Reports > Advanced Reporting, and then select the desired report. The configuration screen for that report appears.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports 7 Lists the number of records currently loaded in the Internet browser for this report. 8 Deletes all the Advanced Reporting data. 4 Click Save. The report appears in the drop-down list next to the Load button. Using a Saved Template To use a saved template, select the template from the drop-down list and click Load. Deleting a Template To delete a template, select the template from the drop-down list and click Delete.
Chapter 5: Advanced Reporting Using Advanced Reporting Reports Deleting Advanced Reporting Data In some circumstances, you may wish to delete the information contained in the log files used to build the advanced reports. To do this, click the Delete button in the Report Data section of either report configuration page—see Figure 20 on page 125. This action deletes the data for both the Drive Resource Utilization report and the Media Integrity Analysis report.
Chapter 5: Advanced Reporting Working with the Media Security Log 4 To e-mail the report data as a .csv file, type the name of a recipient in the empty field next to the E-mail button, then click E-mail. Figure 21 Saving and Emailing the Report Data Working with the Media Security Log Note: You must have an Advanced Reporting license to use this feature. Media removal is detected by the library when it performs an inventory (at boot up, for example).
Chapter 5: Advanced Reporting Working with the Media Security Log The log file contains the following information: • Date and time of media removal • Tape cartridge barcode • Type of removal (expected or unexpected) • Slot location coordinates (of the slot the cartridge is missing from) • Slot type (I/E, storage, or cleaning) When the log file reaches its maximum size, the oldest information is replaced as new information is added. You can access and configure this log from only the Web client.
Chapter 5: Advanced Reporting Working with the Media Security Log 3 Click Apply. The Progress Window displays. The Progress Window contains information on the action, elapsed time, and status of the requested operation. • If Success appears in the Progress Window, the operation completed successfully. Click Close to close the Progress Window. • If Failure appears in the Progress Window, the operation did not successfully complete.
Chapter 5: Advanced Reporting Viewing the Media Usage Log Viewing the Media Usage Log The Media Usage Log lists information regarding data written and read on the media and lists statistics pertaining to soft and hard read and write errors. The media usage log collects information on all media that have ever been in the library, including media that are no longer in the library. Lifetime media usage metrics are associated with the cartridge and are kept on the embedded cartridge memory.
Chapter 5: Advanced Reporting Automatically E-mailing Advanced Reporting Reports and Logs Web Client 1 To view, save, or e-mail the report, select Reports > Log Viewer. 2 Select Media Usage Log from the list of logs and click Next. Automatically E-mailing Advanced Reporting Reports and Logs You can configure the library to automatically e-mail Advanced Reporting logs and reports to specified recipients on a daily or weekly basis.
Chapter 5: Advanced Reporting Automatically E-mailing Advanced Reporting Reports and Logs Note: Duplicate entries are not allowed. A duplicate entry means the same recipient is set to receive the exact same reports in two different entries, regardless of the day or time. If you have duplicate recipients, make sure that the reports selected in each entry are not an exact match.
Chapter 5: Advanced Reporting Automatically E-mailing Advanced Reporting Reports and Logs 2 Click Create. The Setup - Advanced Reporting Receiver Address Configuration screen displays. The screen lists all Advanced Reporting e-mail notifications that have been created, along with the day/time the email is scheduled to be sent, and which reports and logs will be sent.
Chapter 5: Advanced Reporting Automatically E-mailing Advanced Reporting Reports and Logs 3 Under Select Reports, select the check box of the report(s) and log(s) you want to send. 4 Under Notification Day & Time, there are two drop-down lists. From the first drop-down list, select the day of the week you want to send the e-mail, or select Daily to send every day. From the second drop-down list, select the time of day to send the e-mail (hourly, using a 24-hour clock).
Chapter 5: Advanced Reporting Automatically E-mailing Advanced Reporting Reports and Logs 8 On the Success window, click Close. 9 Save the library configuration. For instructions on how to save the library configuration, see Saving the Library Configuration on page 106. Modifying a Recipient Web Client 1 Select Setup > Notifications > Advanced Reporting > Receiver Addresses. The Setup - Advanced Reporting Receiver Addresses screen displays. 2 Click Modify. 3 Change any of the settings and click Apply.
Chapter 6 Performing Library Operations This chapter explains how to access and operate your library. Most of the library functions described here can be found on the Operations menu of the Web client, or the Actions menu of the operator panel.
Chapter 6: Performing Library Operations Logging In Logging In All users, service users, and administrators must log in to the library to perform library functions or view library operations. (Exception: If passwords are not configured on the operator panel, login to the operator panel is not required.) Simultaneous Logins Multiple users can be logged in to the library at the same time. The same user can be logged from multiple locations.
Chapter 6: Performing Library Operations Logging In Note: If you misplace the password for the default admin account, contact Quantum Support. For contact information, see Getting More Information or Help on page xxv. Logging in Using the Operator Panel If passwords have not been set on the operator panel, you do not need to log in, and all operations are allowed to all users.
Chapter 6: Performing Library Operations Logging Out Logging in When LDAP or Kerberos is Enabled When LDAP or Kerberos is enabled, the Web client Login screen displays a Remote Authentication check box. Log in as follows: • Select the Remote Authentication check box to log in using a directory service user name and password. • Clear the Remote Authentication check box to log in using a local user name and password. For more information on LDAP, see Configuring LDAP on the Library on page 89.
Chapter 6: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power Web Client 1 Click the Logout button in the upper right corner of the screen, or select Operations > Log Out. 2 Click OK to confirm. Shutting Down, Restarting, Turning Off, and Removing Power It is important to shut down the library properly before turning off the library or completely removing library power.
Chapter 6: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power 3 Turn OFF the library by pressing the power button on the front panel (see Turning Off the Library on page 143). 4 Remove library power by disconnecting the power supply cord from the power supply on the back of the library. If there are two power supplies, remove the cords to both. See Completely Removing Library Power on page 144.
Chapter 6: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power 4 Wait until the “ready to power down” message displays (see Figure 23). Figure 23 Ready to Power Down Message 5 Turn OFF the library by pressing the power button on the front panel. Web Client 1 Press Operations > System Shutdown. 2 Select Shutdown and click Apply. 3 Click OK to confirm. 4 Wait until the “ready to power down” message displays on the operator panel (see Figure 24).
Chapter 6: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power Restarting the Library Restart shuts down and then reboots the library's operating system and firmware. During the reboot, the library performs an inventory of the tape drives and magazine slots. If any tape drives or partitions were previously taken offline, restarting the library brings them back online. The reboot takes approximately 5 minutes.
Chapter 6: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power Web Client 1 Make sure the connected host applications are not sending commands to the library and that all library operations have stopped. 2 Press Operations > System Shutdown. 3 Select Restart and click Apply. 4 Press OK to confirm. 5 Several messages appear on the operator, in the order shown in Figure 25 on page 142. Do not do anything in response to these messages.
Chapter 6: Performing Library Operations Shutting Down, Restarting, Turning Off, and Removing Power Note: Turning off the library does not completely remove library power (see Completely Removing Library Power on page 144). Completely Removing Library Power Completely removing library power means disconnecting the power cord from each power supply on the library. Caution: You should always perform a shutdown and then turn off library power before completely removing power.
Chapter 6: Performing Library Operations Unlocking and Opening the I/E Station Note that this does not completely remove library power (you need to disconnect the power cords to do that). • Disconnect the power cord from each power supply on the back of the library. It may take 1 to 2 seconds for motion to completely stop. Caution: These methods are not recommended except in case of emergency where it is vital that library operations be stopped immediately.
Chapter 6: Performing Library Operations Unlocking and Opening the I/E Station Opening the I/E station consists of pulling outward on the magazine bezel handle until the magazine stops moving. The magazine will automatically stop when the entire I/E station is exposed. Note: Because the I/E station is part of the magazine, all storage slots contained in that magazine are unavailable to applications during the time that the I/E station is open.
Chapter 6: Performing Library Operations Unlocking and Opening the I/E Station 4 Within 30 seconds, open the I/E station by pulling outward on the magazine bezel handle until the magazine stops moving. If you do not open the magazine within 30 seconds, it locks and you receive the following failure message. Figure 27 I/E Station Locked Message 5 When finished, push the magazine in completely. The I/E station is now locked. Web Client 1 Select Operations > I/E Station Unlock.
Chapter 6: Performing Library Operations Releasing Magazines 5 When finished, push the magazine in completely. The I/E station is now locked. Releasing Magazines Magazines are locked during normal operation.
Chapter 6: Performing Library Operations Releasing Magazines Releasing Magazines via the User Interface Use this method when the library is turned ON. Operator Panel 1 Select Actions > Magazine. 2 Select a magazine and press Release. Note: Only closed magazines are listed. 3 Wait until the robot unlocks the magazine and the screen displays the Magazine is now unlocked message (see Figure 28).
Chapter 6: Performing Library Operations Releasing Magazines Web Client 1 Select Operations > Release Magazine. 2 Select a magazine and press Apply. Note: Only closed magazines are listed. 3 Click OK to confirm. The Progress Window displays. The Progress Window contains information on the action, elapsed time, and status of the requested operation. Do one of the following: • If Success appears in the Progress Window, the magazine was unlocked. Click Close to close the Progress Window.
Chapter 6: Performing Library Operations Performing Media Operations • On the Scalar i40 and the bottom right magazine of the Scalar i80, reach under the open magazine and insert the tool directly into the access hole in the library chassis to depress the release latch, while pulling outward on the magazine bezel handle. • On the top right magazine of the Scalar i80, reach under the open magazine and press the release latch directly with your finger, while pulling outward on the magazine bezel handle.
Chapter 6: Performing Library Operations Performing Media Operations Importing Tape Cartridges You can use the I/E station to import data cartridges into the library. The library’s scanner automatically reads the barcode on new cartridges imported into the library. Tape cartridges must be present in the I/E station and assigned to a partition before you can import them. You will select a partition into which to import the cartridges.
Chapter 6: Performing Library Operations Performing Media Operations Note: Note on importing unassigned tape cartridges: When the manual cartridge assignment setting is enabled (the default setting), the I/E Assign screen automatically displays on the operator panel after you have loaded the cartridges into the I/E station and closed the I/E station. The screen prompts you to assign the cartridges to a specific partition or to the System partition.
Chapter 6: Performing Library Operations Performing Media Operations 3 Close the I/E station. The I/E Assign screen displays on the operator panel if Manual Cartridge Assignment is enabled on the operator panel (Setup > System Settings). 4 If the I/E Assign screen displays, do the following: a Using the operator panel, select the partition to which you want to assign the cartridges. All unassigned cartridges in the I/E station will be assigned to the same partition. b Press Apply.
Chapter 6: Performing Library Operations Performing Media Operations Importing Cartridges via Web Client 1 Select Operations > Media > Import. 2 If more than one partition exists, select the partition into which you want to import cartridges and click Next. 3 The Import Media - Partition (Mode) screen displays, where Partition is the name of the partition and Mode is the current mode of the partition. This screen contains a list of cartridges in the I/E station that are ready for import.
Chapter 6: Performing Library Operations Performing Media Operations Before bulk loading, print out the Library Configuration report from the Web client to see how the physical slots of the library are configured. The report shows what slots are unavailable or configured as cleaning slots or as I/E station slots. For information on accessing the report, see Viewing the Library Configuration Report on page 220.
Chapter 6: Performing Library Operations Performing Media Operations • Moving cartridges using the library Web client may necessitate performing an inventory on your host system. You can also move cartridges using your host application. See your host application documentation for more information. • If the partition is online, it will be taken offline before the move is performed and brought back online after the move is complete. You will be asked to confirm that you want to take the partition offline.
Chapter 6: Performing Library Operations Performing Media Operations 5 Click Apply. 6 Click OK to confirm it is OK to take the partition offline. The robot moves the cartridge to the destination. A “success” message displays when the move completes. Exporting Tape Cartridges The Export Media operation enables you to export data cartridges from storage slots to empty I/E station slots for removal from the library.
Chapter 6: Performing Library Operations Performing Media Operations You can export cartridges using either the operator panel or the Web client. Operator Panel 1 Select Actions > I/E > Export Tape. 2 If more than one partition exists, use the Up and Down buttons select the partition that contains the source cartridge you want to export, then press Select. 3 A list of all the tape cartridges in storage slots in the selected partition displays.
Chapter 6: Performing Library Operations Performing Media Operations 5 Select one or more cartridges for export. Note: You can use the Filter by Barcode text box to filter the available cartridge barcodes. Click the Help button next to the Find button for more information about filtering barcodes. In addition, if not all cartridges appear on the screen, use the Page 1 of x arrows to view the additional cartridges. Note: Bold column headings in the table can be sorted.
Chapter 6: Performing Library Operations Performing Media Operations • You can select only partitions to which you have been given access. • Default tape drive locations are highlighted if the barcode field is empty or the field is cleared. You can only load tape drives from the Web client. Web Client 1 Select Operations > Drive > Load. 2 If more than one partition exists, select the partition that contains the tape drive you want to unload, and click Next.
Chapter 6: Performing Library Operations Performing Media Operations This topic focuses on using the library user interface, not the host application, to unload tape drives. Using the library to unload tape drives may necessitate performing an inventory with the host application. See your host application documentation for more information. Details about unloading tape drives include: • The tape drive and storage slot must be assigned to the same partition.
Chapter 6: Performing Library Operations Cleaning Tape Drives Note: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates. 5 Click Apply. 6 Click OK to confirm it is OK to take the partition offline. The library attempts to unload the tape cartridge and move it into the storage slot it was in when it was originally loaded into the tape drive.
Chapter 6: Performing Library Operations Cleaning Tape Drives If no licensed slots are available, you must purchase additional slots or modify or delete a partition to free existing slots. For information on how to modify partitions, see Modifying Partitions on page 55. For information on how to delete partitions, see Deleting Partitions on page 55. Cleaning slots are not assigned to specific partitions. They are shared by all partitions within a library.
Chapter 6: Performing Library Operations Cleaning Tape Drives About AutoClean Configuring one or more dedicated cleaning slots automatically enables AutoClean see Configuring Cleaning Slots on page 59). Cleaning cartridges are stored in designated cleaning slots. When a tape drive needs cleaning, it notifies the library, and the library automatically cleans the tape drive using a cartridge loaded in a cleaning slot. Automatic cleaning is integrated into routine library operations.
Chapter 6: Performing Library Operations Cleaning Tape Drives Importing Cleaning Cartridges When AutoClean is enabled (at least one cleaning slot has been configured), you can import cleaning cartridges from the I/E station to designated cleaning slots. For information on configuring cleaning slots, see Configuring Cleaning Slots on page 59.
Chapter 6: Performing Library Operations Cleaning Tape Drives 3 Close the I/E station. 4 If manual cartridge assignment is enabled, the I/E Assign screen displays on the operator panel. If manual cartridge assignment is enabled, select the System partition. 5 Press Apply.
Chapter 6: Performing Library Operations Cleaning Tape Drives 3 Select one or more cleaning cartridges to import. An error displays if the number of selected cleaning cartridges is more than the number of empty cleaning slots. Note: If not all cartridges appear on the screen, use the Page 1 of x arrows to view the additional cartridges. Note: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates.
Chapter 6: Performing Library Operations Cleaning Tape Drives Operator Panel 1 Select Actions > I/E > Export Cleaning Tape. 2 Use the Up and Down buttons to select a cleaning cartridge to export. You may also select ALL to export all cleaning cartridges; however, the ALL option is only available if there are enough empty slots in the I/E station to accommodate all the cleaning cartridges. 3 Press Export. The library moves the selected cleaning cartridge to an I/E station slot.
Chapter 6: Performing Library Operations Cleaning Tape Drives Manually Cleaning Tape Drives When a tape drive needs cleaning, it notifies the library. If the library’s AutoClean feature is not enabled (meaning, no cleaning slots have been configured), the library generates a diagnostic ticket informing you that the tape drive needs cleaning. Details about manually cleaning tape drives include: • Be sure to unload the tape drive before attempting to clean it.
Chapter 6: Performing Library Operations Cleaning Tape Drives Operator Panel 1 Select Actions > Tape Drive > Manual Cleaning. 2 If more than one tape drive is in the library, use the Up and Down buttons to select a tape drive to clean, then press Clean. 3 When the operation completes, press OK. Web Client 1 Select Tools > Drive Operations. 2 Select Clean a tape drive and click Next. 3 If more than one partition exists, select the partition that contains the tape drive you want to clean, and click Next.
Chapter 6: Performing Library Operations Taking a Tape Drive Online or Offline Note: Bold column headings in the table can be sorted. For example, selecting the Location column heading will sort by location coordinates. 6 Click Apply. 7 Click OK to confirm it is OK to take the partition offline. The library moves the cleaning cartridge to the tape drive and cleans it. When finished, it moves the cartridge back to the cleaning slot or I/E station.
Chapter 6: Performing Library Operations Taking a Tape Drive Online or Offline Details on changing the tape drive mode include: • The online/offline state follows the tape drive slot, not the particular tape drive (if the tape drive were to be moved to a different slot in the library). • You can select only tape drives in partitions to which you have been given access. • If you change the mode of a control path tape drive to offline, a caution dialog displays asking you to confirm the mode change.
Chapter 6: Performing Library Operations Taking a Tape Drive Online or Offline 3 Toggle the Online/Offline button to the desired mode. Note: If you change the mode of a control path tape drive to offline, a caution dialog displays asking you to confirm the mode change. For information on control path tape drives, see Configuring Control Paths on page 66. 4 Click Apply.
Chapter 7 Encryption Key Management Encryption Key Management (EKM) is a licensable feature. You must have an EKM license installed on your library in order to use the encryption key management features described in this chapter. For more information on licensing, see Adding or Upgrading Licensable Features on page 68. The Scalar i40 and Scalar i80 support two encryption key management systems, which are described in Table 6.
Chapter 7: Encryption Key Management General Notes About Encryption on the Library read from, tape media. The library communicates with the encryption key management server(s). The encryption keys pass through the library, so that encryption is “transparent” to the applications. Using the library in this way is known as “Library Managed Encryption” or LME. If you purchase SKM, you will receive the software application, two servers (optional beginning with SKM 1.
Chapter 7: Encryption Key Management About the EKM License been written to using Library Managed Encryption at the first write operation at the beginning of tape (BOT). • You cannot append encrypted data to a non-encrypted tape. • You cannot append non-encrypted data to an encrypted tape. • Only one data encryption key can be used per tape cartridge. • Encryption is configured by partition. Partitions must be configured for “Library Managed Encryption” or LME.
Chapter 7: Encryption Key Management About Key Reuse Details about the Scalar i40 and Scalar i80 KMIP-compliant implementation include: • As with other encryption systems supported by the library, in order to use KMIP-compliant encryption systems with the Scalar i40 or Scalar i80, you must have an Encryption Key Management license installed on the library. • A minimum of two KMIP-compliant encryption servers are required for failover purposes.
Chapter 7: Encryption Key Management Configuring Scalar Key Manager (SKM) on the Library regardless of whether a new key or previously used key is applied, a single key is still associated with each tape cartridge and quarantine procedures can be applied to just that single key. In the example above, the same 10 encryption keys can be used to encrypt the same 10 tapes for the lifetime of each tape.
Chapter 7: Encryption Key Management Configuring Scalar Key Manager (SKM) on the Library Step 2: Install the EKM License Key on the Library If your EKM license key is not already installed on the library, install it now (see Adding or Upgrading Licensable Features on page 68).
Chapter 7: Encryption Key Management Configuring Scalar Key Manager (SKM) on the Library Figure 31 Configuring Encryption Settings and Key Server Addresses 2 Key Server Type: Select which encryption solution you plan to use: SKM or KMIP Key Manager. 3 Automatic EKM Path Diagnostics: Enable or disable this feature and set the test interval as desired. Quantum recommends accepting the default value. For more information, see Enabling Automatic EKM Path Diagnostics on page 188).
Chapter 7: Encryption Key Management Configuring Scalar Key Manager (SKM) on the Library Note: For SKM and KMIP Key Manager, the library actually uses Transport Layer Security (TLS), a more secure successor to SSL, to communicate with the encryption servers. 6 Key Server IP Address or Host Name: In the text boxes, assign your key servers in the order in which you want failover to occur. The # column denotes the server failover order.
Chapter 7: Encryption Key Management Configuring Scalar Key Manager (SKM) on the Library 8 Click Apply. 9 Ensure all ports corresponding to the EKM servers are open on your firewall to allow the library to connect to the servers. For SKM, ports 80, 6000, and 6001 must be open. Step 5: Install TLS Communication Certificates on the Library Depending on when your library was manufactured, TLS certificates may already be installed. If they are not installed, you must install them.
Chapter 7: Encryption Key Management Configuring Scalar Key Manager (SKM) on the Library Note: The default Encryption Method for a partition containing encryption-capable tape drives is Application Managed Encryption (LME disabled). To enable encryption on a partition, you must select the LME check box to enable Library Managed Encryption. This is explained in the following steps.
Chapter 7: Encryption Key Management Configuring Scalar Key Manager (SKM) on the Library Table 7 Encryption Methods Encryption Method Description Library Managed Encryption (LME) - enabled For use with EKM. Enables encryption support via a connected EKM key server for all encryptioncapable tape drives and media assigned to the partition. Library Managed Encryption disabled Not for use with EKM.
Chapter 7: Encryption Key Management EKM Path Diagnostics 6 SKM Only: Back up both SKM servers following the instructions in the Scalar Key Manager User’s Guide. Caution: You must back up both SKM servers every time you generate new data encryption keys to protect against catastrophic server failure. Step 8: Save the Library Configuration See Saving the Library Configuration on page 106 for instructions.
Chapter 7: Encryption Key Management EKM Path Diagnostics Failure Scenarios If any of the tests fail, try the following resolutions and run the test again to make sure it passes: • Ping Test Failure — Verify that the key server host is running and accessible from the network to which the library is connected. • Path Test Failure — Verify that the key server is actually running and that the IP address configured on the library is correct.
Chapter 7: Encryption Key Management EKM Path Diagnostics Enabling Automatic EKM Path Diagnostics You can enable the library to automatically perform EKM Path Diagnostics at selected intervals. During each interval, the library tests every configured key server. The default test interval is 10 minutes. The library generates a diagnostic ticket if there are problems. Automatic EKM Path Diagnostics is enabled by default and should always be left enabled.
Chapter 7: Encryption Key Management Viewing Tape Drive Encryption Settings Viewing Tape Drive Encryption Settings You can view the encryption settings in the following ways: • System Information Report — To view encryption information on all key servers, partitions, and tape drives, select Reports > System Information from the Web client. For more information, see Viewing System Information on page 216.
Chapter 7: Encryption Key Management Installing TLS Certificates on the Library Encryption System Action Scalar Key Manager (SKM) If you purchased your library with firmware version i2 or higher, the library came with TLS certificates pre-installed. You can check the Web client to see whether TLS certificates are installed (see Checking for Current Certificates on page 34). If valid TLS certificates are currently installed, you do not need to do anything.
Chapter 7: Encryption Key Management Installing TLS Certificates on the Library Figure 34 Tools - TLS Communication Certificate Import (SKM) If TLS certificates are currently installed, they will be listed in a table at the bottom of the screen. If they are not installed, a message appears at the bottom of the screen stating that certificates are not installed. Installing QuantumSupplied TLS Certificates on the Library Quantum-supplied TLS certificates are only available for use with SKM.
Chapter 7: Encryption Key Management Installing TLS Certificates on the Library Figure 35 Tools - EKM Communication Certificate Fill out this section if installing user-supplied TLS certificates Fill out this section if installing Quantumsupplied TLS certificates Tells you whether TLS certificates are currently installed on the library At the top of the page, the primary and secondary key server status is displayed. If the status is “Not Available,” it means there is no communication with the server.
Chapter 7: Encryption Key Management Installing TLS Certificates on the Library library; or that no TLS certificates are installed or the TLS certificates are invalid or expired. At the bottom of the page, a message tells you whether TLS certificates are currently installed. If certificates are installed, a table appears below the message containing information about the installed certificates. 4 From the Select the Certificate Type to install drop-down list, select SKM.
Chapter 7: Encryption Key Management Installing TLS Certificates on the Library You must provide the following certificates: Encryption System Certificates Required SKM • Root Certificate (also called the CA certificate, or Certificate Authority Certificate) • Client Certificate • Admin Certificate KMIP Key Managers • Root Certificate (also called the CA certificate, or Certificate Authority Certificate) • Client Certificate These files must be in the proper format, as follows.
Chapter 7: Encryption Key Management Installing TLS Certificates on the Library • Certificates must have the Organization name (O) set in the Issuer and Subject information. • The Admin certificate must have its Organizational Unit name (OU) set as “akm_admin” in its Subject Information. • The same Root certificate must be installed on the SKM servers and the library. • All the certificates have a valid validity period, according to the library's date and time settings.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library c Click Browse to retrieve the Admin Certificate File. d In the Admin Certificate Password field, type the password used when you generated the certificate files. e Click Browse to retrieve the Client Certificate File. f In the Client Certificate Password field, type the password used when you generated the certificate files.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library These functions are: • Generating Data Encryption Keys • Sharing Encrypted Tape Cartridges • Exporting Encryption Certificates • Importing Encryption Certificates • Exporting Data Encryption Keys • Importing Data Encryption Keys • Accessing the SKM Server Logs • Using the SKM Encryption Key Import Warning Log Quantum Scalar i40 and Scalar i80 User’s Guide 197
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library Figure 36 Checking and Installing TLS Certificates Fill out this section if installing user-supplied TLS certificates Fill out this section if installing Quantumsupplied TLS certificates Tells you whether TLS certificates are currently installed on the library 198 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library Generating Data Encryption Keys Caution: Every time you generate new data encryption keys, you must back up both SKM servers before you begin using the keys to encrypt data. Refer to the Scalar Key Manager User’s Guide for instructions. Data encryption keys are generated in sets of a specified quantity (see the Scalar Key Manager User’s Guide for more information).
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library • If automatic key generation succeeds, a RAS ticket informs you the keys were generated and instructs you to back up both SKM server keystores as soon as possible. • If automatic key generation fails, the library tries again every time a new key is requested, until the keys are 90 percent depleted.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library Caution: Avoid manually generating keys on more than five libraries simultaneously as the key generation process is resourceintensive on the server. Generating keys manually on more than five libraries at once could result in a failure to complete the key generation operation, or interfere with key retrieval operations.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library Caution: When you change the partition’s encryption method to Application Managed (LME disabled), the data that was written to the tapes while the partition was configured for LME enabled can no longer be read, until you change the partition back to LME enabled.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library Figure 39 Changing Encryption Method back to LME enabled 8 Wait for the process to complete before resuming library operations. 9 Back up both SKM server keystores. See the Scalar Key Manager User’s Guide for instructions on backing up the keystores. Caution: You must back up the keystores every time you generate new data encryption keys to protect against catastrophic server failure.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library The process is as follows: 1 The destination administrator exports the Encryption Certificate that belongs to the destination SKM server. The Encryption Certificate is saved as a file to a location specified by the administrator on a computer (see Exporting Encryption Certificates on page 204). 2 The destination administrator e-mails the Encryption Certificate file to the source administrator.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library To export an encryption certificate: 1 Before starting this process, read and follow the sequence of steps outlined in Sharing Encrypted Tape Cartridges on page 203. 2 From the Tools menu, select EKM Management > Encryption Certificate > Export. See Figure 40. Figure 40 Exporting Encryption Certificates 3 Click Apply to export your SKM server’s native encryption certificate.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library To import encryption certificates: 1 Before starting this process, read and follow the sequence of steps outlined in Sharing Encrypted Tape Cartridges on page 203. 2 Receive the encryption certificate file from the destination SKM server administrator and save it to a known location on your computer. 3 From the Tools menu, select EKM Management > Encryption Certificate > Import.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library To export encryption keys: 1 Before starting this process, read and follow the sequence of steps outlined in Sharing Encrypted Tape Cartridges on page 203. 2 From the Tools menu, select EKM Management > Encryption Key > Export.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library • Export Current — Exports all the keys that were used to encrypt the tape cartridges that are currently in the library performing this export. This includes storage slots, I/E stations, and tape drives. If a tape cartridge is no longer in the library, the key used to encrypt it will not be exported. If a tape cartridge is missing its label, the key used to encrypt it will not be exported.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library Figure 43 Importing Data Encryption Keys 4 Click Browse to locate the saved file of encryption keys. 5 Click Open. 6 Click Apply to import the keys onto your SKM server. 7 Back up both SKM servers following the instructions in the Scalar Key Manager User’s Guide. Caution: You must back up both SKM servers every time you import data encryption keys to protect against catastrophic server failure.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library Using the SKM Encryption Key Import Warning Log This log lists the tape cartridges for which encryption keys failed the most recent encryption key import operation.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library The log file is cleared and created new for each import operation so that it shows only the key corruptions and import failures that occurred during the latest encryption key import attempt. For more information about library logs, see SKM Encryption Key Import Warning Log (with EKM License) on page 229.
Chapter 7: Encryption Key Management Performing Scalar Key Manager Functions Available on the Library • Partition Name: name of the partition • Encrypted: encryption status established upon the dismount operation 1 To access the EKM Audit Log, from the Web client, select Tools > Audit Log. The Tools - EKM Management - EKM Audit Log screen appears.
Chapter 7: Encryption Key Management Performing KMIP Key Manager Functions on the Library Performing KMIP Key Manager Functions on the Library Viewing and Changing the Active Key Server The Key Manager Status screen shows you which encryption key server is currently active, and allows you to change the active server.
Chapter 7: Encryption Key Management Performing KMIP Key Manager Functions on the Library 214 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 8 Getting Information About the Library There are a number of informational screens and reports you can use to get information about the library.
Chapter 8: Getting Information About the Library Viewing Library Information Viewing Library Information The About screen gives you a quick glance at the following library settings: • Library type (Scalar i40 or Scalar i80) • Library serial number • Copyright date • Library firmware version Web Client Select Reports > About > Scalar i40/i80. Viewing System Information The System Information report contains information about the library.
Chapter 8: Getting Information About the Library Viewing the Location of the Robot • Encryption (this section displays only if encryption key management is licensed and configured on the library) — Key server type; encryption software version; SSL connection (enabled/disabled); primary host (primary key server IP address or host name), primary key server port number; primary key server serial number; secondary host (secondary key server IP address or host name); secondary key server port number; secondary
Chapter 8: Getting Information About the Library Viewing the Location of the Robot Note: The operator panel does not update the left side graphical display until the motion is complete (success or failed) On the operator panel, do the following: Note: If you are viewing the alternate home screen, select Menu to return to default home screen. 1 Select Tools > Robotic View. The left graphical section depicts the top-down current location of the robot on the X axis. • The numbers indicate the storage column.
Chapter 8: Getting Information About the Library Viewing the Location of the Robot • Describes the current or last operation performed. If the operation performed affects a device location, the description will be numeric—for example Move Media: [1,2,5] to [1,5,1]. If the operation affects a slot location, such as unlocking a magazine, the description will be textual —for example, Unlock: Left Magazine. • Provides the status of the operation—Active, Completed, or Failed.
Chapter 8: Getting Information About the Library Viewing the Library Configuration Report Viewing the Library Configuration Report The Library Configuration Report is a dynamic representation of the various library resources, including tape drives, slots, partitions, and library chassis. The report shows which slots are assigned to partitions, I/E stations, configured as cleaning slots, or unassigned; whether the slot contains a tape drive; and whether a tape drive is the control path for its partition.
Chapter 8: Getting Information About the Library Viewing the Library Configuration Report • By default, the Library Configuration Report displays the coordinates for all licensed slots that are assigned to a partition. To view all library slot coordinates, click Show ALL coordinates. • To print the report, click the Print icon in the upper right of the screen.
Chapter 8: Getting Information About the Library Saving and E-mailing the Library Configuration Record policy, total number of tape drives, number of active tape drives, total media, mounted media, total slots, full slots, total I/E station slots, full (occupied) I/E station slots, and encryption method. • Chassis — The following information is provided for each chassis: manufacturer, model, and serial number.
Chapter 8: Getting Information About the Library Saving and E-mailing the Library Configuration Record • Serial Attached SCSI (SAS) tape drives — partition name, number of tape drives in partition, drive location, SCSI element address, interface type, drive type, ready state, online status, barcode, media type, element address, vendor, model, physical serial number, logical serial number, SAS Address, firmware level, control path status • Partition information: • Library information — Number of partitions,
Chapter 8: Getting Information About the Library Viewing the Network Settings Report Web Client 1 Select Tools > E-mail Configuration Record. 2 Type an e-mail address into the E-mail Address text box. 3 Click Apply.
Chapter 8: Getting Information About the Library Viewing the All Slots Report The report contains the following information about each user: • User Name — User name of logged in user • Privilege — Privilege level of the logged in user (Admin for administrator, User for user) • Login Date/Time — Date and time the user logged into the library • Last Activity Date/Time — Date and time when the user last logged into the library • Login Location — IP address or host name of the system used to access the library
Chapter 8: Getting Information About the Library Viewing, Saving, and E-mailing Library Logs • Encryption — The encryption state of the media in the slot. In order for the library to know the encryption state, the tape must have been placed into an encryption-capable tape drive in the library. The encryption-capable tape drive reads and records the encryption state of the tape, and the encryption state displays as “Encrypted” or “Not Encrypted.
Chapter 8: Getting Information About the Library Viewing, Saving, and E-mailing Library Logs Cleaning Log The Cleaning Log shows all cleanings that have been performed in the library. When the log reaches its maximum size, the oldest information is replaced as new information is added.
Chapter 8: Getting Information About the Library Viewing, Saving, and E-mailing Library Logs full ticket name; for example, DT031- I/E Unlock Warning has cause code 31); Description; and Details. Web Client 1 Select Reports > Log Viewer. 2 Select Diagnostic Tickets Log and press Next. The report displays in a new window for viewing. 3 You can save or e-mail the report following the on-screen instructions.
Chapter 8: Getting Information About the Library Viewing, Saving, and E-mailing Library Logs media that are no longer in the library. Refer to Viewing the Media Usage Log on page 129. SKM Encryption Key Import Warning Log (with EKM License) Note: To access the SKM Encryption Key Import Warning log, your library must have an Encryption Key Management (EKM) license. To learn more about the EKM license, refer to Encryption Key Management on page 14.
Chapter 8: Getting Information About the Library Viewing, Saving, and E-mailing Library Logs Tape drive log files adhere to the following naming convention: UDS_ID_SN.DMP, where ID identifies the tape drive coordinate location within the library and SN identifies the tape drive serial number. Web Client 1 Select Tools > Drive Operations. 2 Select Retrieve tape drive log and click Next.
Chapter 8: Getting Information About the Library Viewing Library Information on the Operator Panel available and may be saved for further analysis once the progress window is closed.” Viewing Library Information on the Operator Panel The operator panel provides several brief reports about the library. Viewing Partition Information The operator panel provides an overview of partition information.
Chapter 8: Getting Information About the Library Viewing Library Information on the Operator Panel Operator Panel 1 Select Reports > Tape Drives. 2 If the library contains more than one tape drive, use the Up and Down buttons to select a tape drive and press Select. Viewing Network Settings A short report on the operator panel displays the library’s network settings: host name, IP address, and network configuration. Operator Panel 1 Select Reports > Network Settings.
Chapter 8: Getting Information About the Library Using Advanced Reporting Features Using Advanced Reporting Features Advanced Reporting features are only available if you have Advanced Reporting licensed on the library. See Chapter 5, Advanced Reporting for more information. Viewing the Open Source License Agreement A number of open source packages were used to create the library firmware. You can view the open source license agreement on the Web client.
Chapter 8: Getting Information About the Library Viewing the Copyright Statement 234 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 9 Updating Firmware This chapter covers updating library and tape drive firmware, including: • Updating Library Firmware • Updating and Autoleveling Tape Drive Firmware • About Tape Drive Firmware Autoleveling • Uploading Tape Drive Firmware Used in Autoleveling • Deleting Tape Drive Firmware Used in Autoleveling • Initiating Tape Drive Firmware Autoleveling Updating Library Firmware The library firmware update operation allows you to update library firmware using the Web client.
Chapter 9: Updating Firmware Updating Library Firmware Before updating library firmware, it is recommended that you capture the library snapshot. The library snapshot file saves status information and trace logs for library components. This information helps technical support troubleshoot issues that might occur with the firmware upgrade. For more information, see Capturing Snapshots of Library Information on page 253.
Chapter 9: Updating Firmware Updating Library Firmware Web Client Caution: You must upgrade your library firmware to version i6.0 (160G) before it can be upgraded to any later firmware. 1 Log into your library to view the latest firmware version available. Click Tools > Update Library Firmware. The screen displays the firmware currently loaded on your library and the latest available firmware.
Chapter 9: Updating Firmware Updating Library Firmware Note: You can also view a listing of the latest version of library firmware on the following Web site: http://www.quantum.com/ServiceandSupport/ SoftwareandDocumentationDownloads/SI40/Index.aspx and click the Firmware tab. View your library’s current firmware version by selecting Reports > About Library from the operator panel, or Reports > About > Scalar i40/i80 from the Web client.
Chapter 9: Updating Firmware Updating Library Firmware Browse for a Specific File a Using a Web browser connected to the Internet go to http:// www.quantum.com/ServiceandSupport/ SoftwareandDocumentationDownloads/SI40/Index.aspx and click the Firmware tab. b Download the library firmware to a known location on your computer. c From the Web client, return to Tools > Update Library Firmware. The Tools - Update Library Firmware screen displays. d Click Browse.
Chapter 9: Updating Firmware Updating and Autoleveling Tape Drive Firmware Note: If the library is still in the process of restarting, the Web browser may display an error page or message when you try to access or log in to the Web client. 10 Verify the library firmware installed successfully. Go to Tools > Update Library Firmware or view the About Scalar i40/i80 report (on the Web client) by selecting Reports > About > Scalar i40/ i80).
Chapter 9: Updating Firmware Updating and Autoleveling Tape Drive Firmware tape drive firmware images. You may, however, upload separate tape drive firmware images to use instead (such as a patch or upgrade provided by Quantum; see Uploading Tape Drive Firmware Used in Autoleveling on page 242). If you upload a patch, the patch will display instead of the baseline image, although the baseline image will remain, hidden. Tape drives will be autoleveled to the patch.
Chapter 9: Updating Firmware Updating and Autoleveling Tape Drive Firmware • If you reset factory defaults, any tape drive firmware images you manually uploaded will be deleted (see Resetting Factory Defaults on page 270). Uploading Tape Drive Firmware Used in Autoleveling Tape drive firmware is bundled with the library firmware and is automatically installed and autoleveled on your tape drives when you install library firmware.
Chapter 9: Updating Firmware Updating and Autoleveling Tape Drive Firmware Web Client 1 Check the Quantum Web site to see if you are running the current level of firmware (go to http://www.quantum.com/ ServiceandSupport/SoftwareandDocumentationDownloads/SI40/ Index.aspx and click the Firmware tab). 2 If needed, obtain the firmware download file from Quantum Support and place it in a known location on your computer.
Chapter 9: Updating Firmware Updating and Autoleveling Tape Drive Firmware 10 To initiate autoleveling, see Initiating Tape Drive Firmware Autoleveling on page 245. Deleting Tape Drive Firmware Used in Autoleveling If you installed a tape drive firmware image to override the library's baseline image used for autoleveling, you can delete it. You cannot delete the library's baseline tape drive firmware images. For more information, see About Tape Drive Firmware Autoleveling on page 240.
Chapter 9: Updating Firmware Updating and Autoleveling Tape Drive Firmware 5 To initiate autoleveling, see Initiating Tape Drive Firmware Autoleveling on page 245. Initiating Tape Drive Firmware Autoleveling Autoleveling occurs automatically at specific times (whenever a tape drive is added, replaced, or power cycled; when the library is rebooted; or when you update library firmware).
Chapter 9: Updating Firmware Updating and Autoleveling Tape Drive Firmware 246 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 10 Troubleshooting The Scalar i40 and Scalar i80 libraries include advanced system monitoring and alerting mechanisms that inform you of library status and issues. The library provides you with status information about various library subsystems and components. It also notifies you of issues it detects and guides you through diagnosing and correcting issues before problems interfere with backups.
Chapter 10: Troubleshooting About Diagnostic Tickets About Diagnostic Tickets The library uses advanced problem detection, reporting, and notification technology to alert you of problems as soon as they occur. The library performs numerous self-tests to monitor the library’s temperature, voltage and currents, and standard library operations. It performs these self-tests each time the library is powered on and during normal operation when the library is idle.
Chapter 10: Troubleshooting About Diagnostic Tickets The library has a number of visual cues to alert you that one or more diagnostic tickets exist: • The library’s ticket indicator LED turns on to indicate that at least one ticket exists (see Front Panel LEDs on page 257). • The operator panel displays a health status icon (see Health status on page 24 for description). • The Web client displays a subsystem status icon (see Subsystem Status on page 30).
Chapter 10: Troubleshooting About Diagnostic Tickets If you do not close a diagnostic ticket and the issue recurs, the only thing that gets updated in the ticket is the date and time the issue recurred (listed under Last Occurrence on the Web client and Updated on the operator panel). Ticket details are not updated because the original issue is often the root cause.
Chapter 10: Troubleshooting About Diagnostic Tickets Web Client 1 You can view all diagnostic tickets by selecting Tools > All Diagnostic Tickets. Alternatively, you can view library, tape drive, and media tickets separately via the Home Page Subsystem Status buttons (see Subsystem Status on page 30). Whichever method you choose, the tickets are displayed in order of last occurrence of each event, beginning with the most recent. Note: Last Occurrence indicates the last time a ticket event occurred.
Chapter 10: Troubleshooting About Diagnostic Tickets 5 You can also close all tickets at once by clicking the Close All Tickets button. Caution: Be careful when pressing the Close All Tickets button. This closes all diagnostic tickets even if they are not resolved. It is recommended that each diagnostic ticket be viewed, analyzed, and closed individually. Note: To display all closed tickets, select the Include Closed Tickets check box at the bottom of the screen.
Chapter 10: Troubleshooting Capturing Snapshots of Library Information Note: Tickets that were auto-closed are designated as “Canceled.” Capturing Snapshots of Library Information Technical support personnel may ask you to capture a snapshot of the library so they can better diagnose issues. The Capture Snapshot operation captures detailed information about the entire library in a single ASCII file that can be e-mailed to technical support personnel.
Chapter 10: Troubleshooting Troubleshooting Library “Not Ready” Messages Web Client 1 Select Tools > Capture Snapshot. 2 Select whether to download the file or e-mail it to a recipient, and click Apply. Troubleshooting Library “Not Ready” Messages “Not Ready” Messages on the Operator Panel If a “not ready” message displays on the operator panel at startup, it means the robot cannot move. The library may display a message stating that it did not initialize.
Chapter 10: Troubleshooting Troubleshooting Library “Not Ready” Messages If the library displays a “not ready” message, you may be able to tell from the message how to remedy the situation. If not, the library generates a diagnostic ticket whenever the library encounters a problem. The diagnostic ticket may provide information that can help you troubleshoot the problem. For more information, see About Diagnostic Tickets on page 248.
Chapter 10: Troubleshooting Retrieving Tape Drive Logs Note: You may not see the “not ready” message in the Web client until the browser refreshes. Similarly, even if the problem has been resolved, the “not ready” message will not disappear from the Web client until the browser refreshes. Retrieving Tape Drive Logs The library allows you to retrieve tape drive logs using the Web client. Tape drive log information can be used to help troubleshoot the library, the tape drive sled, and tape drive issues.
Chapter 10: Troubleshooting Interpreting LEDs Interpreting LEDs LEDs provide a visual indication about the status of certain library components. LEDs can sometimes communicate that a problem exists when diagnostic tickets cannot. The following components of the library have LEDs: • Front panel • System control board (SCB) • Tape drives • Power supplies Front Panel LEDs There are two LEDs on the front panel, above the power button.
Chapter 10: Troubleshooting Interpreting LEDs Figure 47 Front Panel LEDs Ticket indicator LED Power-on LED 258 Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 10: Troubleshooting Interpreting LEDs System Control Board LEDs The SCB has one health status LED. In addition, each Ethernet port contains two LEDs, a green “activity indicator” and an amber “link indicator.” The Ethernet port closest to the center of the library is for customer use. The Ethernet port farthest from the center of the library is for service use only. LED Color Indicates SCB Health Status LED Green Healthy and operational. Red Failure. Replacement required.
Chapter 10: Troubleshooting Interpreting LEDs Tape Drive/Sled LEDs The library supports SAS and Fibre Channel tape drives. The drive sled LEDs for each are described below. SAS SAS Tape Drive Sleds have one LED that indicates the following: Color Indicates Green Healthy and operational. Amber Tape drive is offline. Red Failure. Replacement required. Fibre Channel Fibre Channel tape drive sleds have two LEDs on their rear panel, indicated on the drive sled as STATUS and LINK (see Figure 49).
Chapter 10: Troubleshooting Interpreting LEDs Figure 49 Fibre Channel Tape Drive LEDs Link LED Status LED Half-height FC tape drive Half-height LTO-6 FC tape drive Link LED Status LED Power Supply LED Diagnostic tickets typically report all problems related to power supplies. You can also observe the power supply LED to see if the power supply is functioning appropriately (see Figure 50).
Chapter 10: Troubleshooting Running the Installation and Verification Test (IVT) Figure 50 Power Supply LED Power supply LED Running the Installation and Verification Test (IVT) The Installation and Verification Test (IVT) is used to evaluate a newly installed library or one that has been moved. The test calibrates the robot to the library, verifies that the robot is functioning properly, and verifies that the magazines and tape drives are installed correctly and reachable by the robot.
Chapter 10: Troubleshooting Running the Installation and Verification Test (IVT) and several moves of a scratch tape. It also calibrates the robot to the library. The test takes up to 11 minutes to complete. • Tape Drive Test — For each installed tape drive, the robot moves a scratch tape into the tape drive, inventories the scratch tape, and moves the scratch tape out of the tape drive. The test takes 1–2 minutes per tape drive.
Chapter 10: Troubleshooting Running the IVT Diagnostic Subtests Individually – Robotics, Tape Drive, and Magazine Tests • A scratch tape must be in the top I/E station slot. The scratch tape must be assigned to the System partition. The scratch tape must be compatible with all unloaded tape drives installed in the library. For a list of supported media, see Supported Media on page 283. Operator Panel 1 Make sure the prerequisites listed in Prerequisites for Running IVT on page 263 are met.
Chapter 10: Troubleshooting Running the IVT Diagnostic Subtests Individually – Robotics, Tape Drive, and Magazine Tests Details about running the diagnostic subtests include: • Running a diagnostic takes partitions offline and logs all users off of the Web client. • The operator panel displays progress of the diagnostic. When a test begins, its progress displays as “Running.” Once a test completes, its progress changes to either “Passed” or “Failed.” • Once a diagnostic test starts, you cannot stop it.
Chapter 10: Troubleshooting Running the Random Move Test Operator Panel 1 Make sure the prerequisites listed in Prerequisites for Running Diagnostic Subtests on page 265 are met. 2 Select Tools > Diagnostics. 3 Select Robotics Test, Tape Drive Test, or Magazine Test and press Select. 4 For the tape drive or magazine test, select which tape drive or magazine you want to test, or select ALL, then press Select. 5 Press Yes to set partitions offline, log users off the Web client, and continue with the test.
Chapter 10: Troubleshooting Performing Library Diagnostics 6 When you are ready to stop the test, press Stop. 7 When the operator panel displays the message that the test has stopped, press OK. Performing Library Diagnostics The Diagnostics menu on the Web client contains tests you can run to determine if tape drives and robotics, are working as they should. Notes about Diagnostics include: • Entering Diagnostics takes all your library partitions offline.
Chapter 10: Troubleshooting Performing Library Diagnostics 3 Select the test you want to run from the menus. Your choices include: • Tape Drive Reset (see Resetting a Tape Drive on page 268 for more information) • Robotics Get/Put Test (see Robotics Get/Put Test on page 269 for more information) 4 To exit Diagnostics, select Exit. Resetting a Tape Drive The Drive Reset operation power cycles the tape drive while the tape drive remains in the drive sled in the library.
Chapter 10: Troubleshooting Performing Library Diagnostics Web Client 1 Enter Diagnostics (Tools > Diagnostics, then click OK to take partitions offline and log out all other users of the same or lower privileges). 2 Select Drives > Drive Tests > Reset. 3 If the tape drives are assigned to more than one partition, select the partition in which the tape drive(s) you want to reset are located. Select Unassigned if the tape drive(s) you want to reset are not assigned to a partition. Click Next.
Chapter 10: Troubleshooting Resetting Factory Defaults Resetting Factory Defaults Resetting factory defaults restores the library’s default configuration (see Default Configuration on page 38). Resetting factory defaults clears: • Most of the library’s configurable items, such as partitions, user accounts, import/export (I/E) station slots, cleaning slots. • All diagnostic tickets and log information. • Any tape drive firmware images uploaded manually.
Chapter 11 Working With Cartridges and Barcodes This chapter describes how to work with cartridges and barcodes. When working with tape cartridges, certain considerations should be taken into account. For example, all tape cartridges in the library must have a barcode label. In addition, when loading your library, you should be aware of whether or not your cartridges are write-protected. This section discusses these types of items in general terms.
Chapter 11: Working With Cartridges and Barcodes Handling Tape Cartridges Properly Handling Tape Cartridges Properly To ensure the longest possible life for your cartridges, follow these guidelines: • Select a visible location to post procedures that describe proper media handling. • Ensure that anyone who handles cartridges has been properly trained on all procedures. • Do not drop or strike cartridges.
Chapter 11: Working With Cartridges and Barcodes Write-Protecting Tape Cartridges • If you ship cartridges, ship them in their original packaging or something stronger. • Do not insert damaged cartridges into tape drives. • Do not touch the tape or tape leader. Caution: Do not degauss cartridges that you intend to reuse. Write-Protecting Tape Cartridges All tape cartridges have a write-protect (write-inhibit) switch to prevent accidental erasure or overwriting of data.
Chapter 11: Working With Cartridges and Barcodes Supported Barcode Formats • Number of digits: 5 to 15 (default for LTO is 6 + 2). Note: A maximum of 12 characters is recommended. A barcode label with more than 12 characters may not be printable according to the Code 39 label specifications for the tape cartridge area to which the label is attached. The effective tape cartridge barcode label length, including any media ID, may be limited to a maximum of 12 characters.
Chapter 11: Working With Cartridges and Barcodes Installing Barcode Labels • Extended — Five to 15 characters total, including a barcode number and optional media ID. All characters are reported to the host, regardless of having a media ID or not. If a media ID is included, the label must have a five to 13 character barcode followed by a media ID; for example, “XXXXXL2” or “XXXXXXXXXXXXXL2”.
Chapter 11: Working With Cartridges and Barcodes Installing Barcode Labels The cartridge cannot have any stickers or labels attached to the top or bottom because if the labels come loose, they can get caught in the tape drives or become unreadable by the scanner. Caution: Do not place a barcode label or any labels on the top or bottom of a cartridge. Doing so can cause the tape cartridge and tape drive operations to fail.
Appendix A Specifications Physical Specifications Table 8 Base Library Scalar i40 Scalar i80 Height 5.2 in. (132 mm) 10.4 in. (264 mm) Width (excluding “rack ears”) 17.5 in. (445 mm) 17.5 (445 mm) Depth (from library front bezel to back of library; excluding drive sleds)* 31.2 in. (793 mm) 31.2 in. (793 mm) Weight (one power supply, no tape drives, and no tape cartridges installed) 34.9 lbs. (15.8kg) 52.4 lbs. (23.
Appendix A: Specifications Capacity Table 9 Library Installed in a Desktop Kit Scalar i40 Scalar i80 Height (with desktop “feet” installed) 5.3 in. (135.6 mm) 10.6 in. (268.8 mm) Width 18.9 in. (480 mm) 18.9 in. (480 mm) Depth (from library front bezel to back of library; excludes drive sleds)* 31.2 in. (793 mm) 31.2 in. (793 mm) * Depths listed above exclude drive sleds.
Appendix A: Specifications Environmental Specifications Environmental Specifications The environmental specifications of the library are listed below. Note: Temperature ranges apply to product inlet temperatures, not necessarily to ambient room temperatures. Airflow restrictions or other heat-generating equipment within the rack enclosure may cause a rise over ambient room temperatures.
Appendix A: Specifications Library Power Specifications Library Power Specifications Scalar i40 Scalar i80 Line voltage 100 – 240 VAC 100 – 240 VAC* Line frequency 50 – 60 Hz 50 – 60 Hz* Rated AC Input Current 100 Volt – 2.8 Amps 100 Volt – 5.0 Amps 240 Volt – 1.4 Amps 240 Volt – 2.
Appendix A: Specifications Power Consumption and Heat Output Power Consumption and Heat Output Typical library power consumption (watts/hour) and heat output (BTU/ hour) are listed below. The values listed below are average (not peak or maximum) values.
Appendix A: Specifications Communication Interfaces Communication Interfaces Library Control Logical Unit Number (LUN) Connectivity Native drive interface (FC, SAS) Library Management Operator panel Web client SNMP protocol SMI-S protocol Supported Tape Drives Vendor Media Generation Interface Type Speed Connector HP LTO-4 Fibre Channel 4 Gb/s LC SAS 3 Gb/s SFF-8088 Fibre Channel 8 Gb/s LC SAS 6 Gb/s SFF-8088 Fibre Channel 8 Gb/s LC SAS 6 Gb/s SFF-8088 Fibre Channel 4 Gb/s
Appendix A: Specifications Supported Media Vendor Media Generation Interface Type Speed Connector IBM LTO-6 Fibre Channel 8 Gb/s LC SAS 6 Gb/s SFF-8482 Supported Media Cartridge Type Access LTO-6 Read/write in LTO-6 tape drives; supports WORM functionality LTO-5 Read/write in LTO-5 and LTO-6 tape drives; supports WORM functionality LTO-4 Read/write in LTO-4 and LTO-5 tape drives; read-only in LTO-6 tape drives; supports WORM functionality LTO-3 Read/write in LTO-4 tape drives; read-on
Appendix A: Specifications Supported Operating Systems Note: For correct operation of the software, disable any pop-up blockers. Microsoft® Windows® • Internet Explorer® (IE) 7.0, 8.0 and 9.0 • Mozilla® Firefox® 3.5.x and 3.6.x and later Linux® • Firefox 1.0.6 or later Solaris™ • Firefox 1.0.
Appendix B Tape Alert Flag Descriptions Tape Alert is an open industry standard that flags errors and provides possible solutions for storage devices and their media. This section provides information about Tape Alert flags issued by tape drives, including the identifying number, severity, recommended message, and probable cause. Table 10 explains the severity codes, and Table 11 lists all the existing Tape Alert flags and their descriptions.
Appendix B: Tape Alert Flag Descriptions Table 11 Tape Drive Tape Alert Flag Descriptions Recommended Application Client Message No. Flag Severity 1 Read warning W The tape drive is having problems reading data. No data has been lost, but there has been a reduction in the performance of the tape. The drive is having severe trouble reading. 2 Write warning W The tape drive is having problems writing data. No data has been lost, but there has been a reduction in the capacity of the tape.
Appendix B: Tape Alert Flag Descriptions Recommended Application Client Message No. Flag Severity 8 Not data grade W The tape cartridge is not data-grade. Any data you write to the tape is at risk. Replace the cartridge with a data-grade tape. The drive has not been able to read the MRS* stripes. 9 Write protect C You are trying to write to a writeprotected cartridge. Remove the writeprotection or use another tape. Write command is attempted to a writeprotected tape.
Appendix B: Tape Alert Flag Descriptions Recommended Application Client Message Probable Cause C The operation has failed because the tape cartridge was manually demounted while the tape drive was actively writing or reading. Manual or forced eject while drive actively writing or reading. Read-only format W You have loaded a cartridge of a type that is read-only in this drive. The cartridge will appear as write protected. Media loaded that is read-only format.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity 21 Cleaning requested W Recommended Application Client Message Probable Cause The tape drive is due for routine cleaning: The drive is ready for a periodic cleaning. 1 Wait for the current operation to finish. 2 Then use a cleaning cartridge. Check the tape drive user’s manual for device-specific cleaning instructions.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity Recommended Application Client Message 26 Cooling fan failure W A tape drive cooling fan has failed. Fan failure inside tape drive mechanism or tape drive enclosure. 27 Power supply failure W A redundant power supply has failed inside the tape drive enclosure. Check the enclosure user’s manual for instructions on replacing the failed power supply. Redundant power supply unit failure inside the tape drive enclosure or rack subsystem.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity Recommended Application Client Message Probable Cause 33 Eject media C The operation has failed: Error recovery action. 1 Eject the tape or magazine. 2 Insert the tape or magazine again. 3 Restart the operation. 34 Microcode update fail W The microcode update has failed because you have tried to use the incorrect microcode for this tape drive. Obtain the correct microcode and try again. Microcode update failed.
Appendix B: Tape Alert Flag Descriptions Recommended Application Client Message No. Flag Severity 50 Lost statistics W Media statistics have been lost at some time in the past. Drive or library powered down with tape loaded. 51 Tape directory invalid at unload W The tape directory on the tape cartridge just unloaded has been corrupted. File search performance will be degraded. The tape directory can be rebuilt by reading all the data. Error prevented the tape directory being updated on unload.
Appendix B: Tape Alert Flag Descriptions No. Flag Severity 57 Automation interface failure C Recommended Application Client Message The tape drive has a problem with the automation interface: 1 Check the power to the automation system. Probable Cause The drive has identified an interface fault. 2 Check the cables and cable connections. 3 Call the supplier help line if problem persists. 58 Microcode failure W The tape drive has reset itself due to a detected microcode fault.
Appendix B: Tape Alert Flag Descriptions 294 Quantum Scalar i40 and Scalar i80 User’s Guide
Appendix C Disposal of Electrical and Electronic Equipment This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste. Instead, it should be handed over to a designated collection point for the recycling of electrical and electronic equipment.
Appendix C: Disposal of Electrical and Electronic Equipment 296 Quantum Scalar i40 and Scalar i80 User’s Guide
Glossary Numerals 1U, 2U, 3U, etc. Racks manufactured for mounting computer hardware often define vertical space as “units.” The components that are mounted in the racks are defined by how many units of rack space they require. For example, the height of a unit in a rack is 1.75 inches. If a component is 5.25 inches in thickness, the component is said to be a 3U component. A Arbitrated loop A Fibre Channel configuration that attaches multiple communicating ports in a loop.
Glossary C Cartridge A container that is a protective housing for storage media, such as cartridges for tapes or optical disks. Cleaning tape / cleaning cartridge A tape used to clean recording heads and reading heads on a tape drive. Cleaning slot The physical home where a cleaning tape or cartridge resides. COD (Capacity on Demand) A library feature that allows users to have a large physical library, but only be licensed to use a subset of its total capacity.
Glossary Drivers Software programs that enable a computer to communicate with hard drives, CD ROM drives, printers, and other peripherals. Drivers are stored on a hard disk and loaded into memory at boot up. E Element ID - Logical An address used by a library to locate and track library component. The address is specified in programming logic rather than on the physical location of a component within a library. When a logical library is used, the logical element ID masks the physical element ID.
Glossary physical media types supported by Fibre Channel, such as optical fiber, twisted pair, and coaxial cable. Firewall A set of security tools designed to separate an internal network from the public Internet in order to keep unauthorized users out of a restricted network. Firewalls are the primary line of security defense for businesses. FL_Port Fabric Loop Port. An F_Port that is capable of supporting an attached Fibre Channel Arbitrated Loop.
Glossary I I/E Import/Export. The movement of data or hardware in and out of processing and storage systems. I/E slot A bin that contains a single piece of media in the station. I/E station A door on the front of the library that contains tape magazines, into which cartridges to be imported are placed manually or cartridges to be exported are placed by the picker. Interoperability The capability of two or more hardware devices or two or more software routines to work together.
Glossary Loop ID A unique 7-bit value from 0 to 126 that represents the 127 valid AL_PAs (physical addresses) on a loop. LTO (Linear Tape Open) A family of magnetic tape media that are “open” in the sense of not being owned by a single proprietor. LTO comes in two formats, Accelis and Ultrium. Accelis is the fast access implementation, while Ultrium is the high capacity implementation. LUN (Logical Unit Number) A unique identifier used on a SCSI bus to distinguish between devices that share the same bus.
Glossary O Online A status for a component that indicates it is active and available for use. OS (Operating System) A control program for a computer that allocates computer resources, schedules tasks, and provides the user with a way to access the resources. P Partition An abstraction of an underlying physical library that may present a different personality, capacity, or both to a host.
Glossary to peripheral devices, such as storage subsystems. The acronym is pronounced “scuzzy.” Server A powerful, centralized computer (or program) designed to provide information to clients (smaller computers or programs) upon request. Setup wizard A tool for initially configuring the library. It appears the first time the user starts the library. However, it can be used to modify configurable items anytime after the initial configuration. Sled The hardware that houses tape drives in the library.
Glossary Subsystem status A feature that provides predictive alerts, warning of any loss of connectivity or device failure using local or remote alerts. Subsystem status allows administrators to correct faults before they affect backup or other data transfer operations. T Tape drive A device that spins disks and tapes while it reads and writes data in storage. TCP/IP (Transmission Control Protocol/Internet Protocol) The communications protocol used by the Internet.
Glossary WWPN (World Wide Port Name) The WWPN is a 64-bit, hard-coded address for each port on an FC-connected device. It is used to identify available SAN devices at end points. X X-axis, X-position The horizontal position of the library’s robotic arm. Y Y-axis, Y-position The vertical position of the library’s robotic arm.
Index A aborting an operation 25 About Library 216 administrator privileges 80 advanced reporting 13, 233 bulk loading cartridges 155 community string 45 buttons back, browser 26 navigation 3 navigation/selection 24 operator panel 25 power 3 configuration default 38 record 222 report 220 restoring 107 saving 106 all slots report 225 authentication traps 44 authorization code 68 AutoClean 165 autoleveling 240 automatic EKM path diagnostics 188 B C contact information customer 77 Quantum xxv control
Index daylight saving time, setting 49 default administrator account 79 default configuration 38 default gateway 41 default password 80, 136 default user name 80, 136 144 H encryption certificates exporting 204 importing 204, 205 health status icons 24 encryption key management, see EKM home page 28, 29 host name 39 defaults, resetting factory 270 encryption keys, see data encryption keys DHCP 40 encryption, see EKM and SKM I diagnostic tickets about 248 log 227 viewing, closing, and resolving
Index L LDAP accounts 87 configuring 89 server guidelines 88 LEDs 257 front panel 257 power supply 261 power-on 3 system control board 259 tape drive/sled 260 ticket indicator 3 library configuration record 222 report 220 saving 106 tape drive 9 logged in user’s report 224 logging off 138 automatically 138 logging on first time 136 Kerberos enabled 138 LDAP enabled 138 operator panel 137 simultaneous 136 Web client 137 logical serial number addressing 98 logs cleaning 227 diagnostic tickets 227 SKM encryp
Index passwords, Web client creating 81 default 80, 136 misplaced 137 modifying 82 path diagnostics, EKM 183, 186 automatic 188 manual 187 popup blockers 26 power button 3 power save 101 power supply description 8 resetting factory defaults 270 resetting tape drive 268 restart 139, 142 restoring the library configuration 107 restraint, robot 17 robot 3 get/put test 269 releasing 17 restraint 17 test 264 privilege levels 80 public key 203 subsystem status 30 system control board description 8 running ou
Index test 264 unloading 161 display 29 home page 28, 29 TCP 43 WORM 12 test LDAP 93 write protecting cartridges 273 tests installation and verification (IVT) 262 magazine 264 random move 266 robotics 264 robotics get/put 269 tape drive 264 ticket indicator LED 3 time zone, setting 48 time, setting 47 timeout 96 TLS certificates installing 183 traps 44 troubleshooting 247 turning off 139, 143 U UDP 43 unassigned tape cartridges, importing 153 unload assist 97 unloading tape drives 161 unlocking the
Index 312 Quantum Scalar i40 and Scalar i80 User’s Guide
