User`s guide

Chapter 3 Troubleshooting Your Library
Interpreting LEDs
Scalar i6000 User’s Guide 86
Table 8 Blade Status LED
States - Normal Conditions
LED Color State and Explanation
Green Blinks one time every second (1 Hz) — blade’s main processor is
operating normally
(however, this does not apply to the LMD; solid on indicates that the LMD’s main
process is operating normally)
Amber Solid off — no errors are detected; blade’s PIP is operating normally
Blue Blinks one time every 10 seconds (flash) — blade
is powered on; operating normally
Actions Based on LED States
3
When the RAS system is operating properly, service actions should be
based on tickets first and foremost. However, some situations occur when
the amber LED indicates problems that are not detected by the ticket
system. You should always act on any amber LED that is solidly on,
which indicates that the blade’s power and control subsystem has failed.
In this case, replace the blade.
When you replace a blade FRU or escalate a problem based on LED
states,
perform the following steps:
1 Obse
rve and report the timing pattern of the blue, amber, and green
LED group. Spend at least 30 seconds observing the LEDs and record
the results in the service request (SR) and on any equipment failure
report form that you return with the part. Proper reporting of all LED
states is critical for determining the root cause of the failure.
2 Capture a sys
tem snapshot and send it to technical support for
analysis.
Interpreting Drive Status
LEDs 3
The library reports all drive issues that can affect customer operations. In
addition to examining library reports, you should observe drive sled link
LED and status LED activity.