User`s guide

Chapter 3 Troubleshooting Your Library
Viewing Ticket Details
Scalar i6000 User’s Guide 81
To save the report as a PDF file, click PDF. Specify a file path and
file name, and then click Confirm.
3 When
you are finished working with the Print Preview dialog box,
click Close.
You cannot print reports or save them to a PDF file
using the touch screen.
Exporting a Report to an E-mail or a Text File 3
Instead of viewing the report as a chart, you can e-mail the report data to
an e-mail address. Or export the report data to a comma delimited text
file (*.csv) for use in other programs.
1 On
the menu bar, click Tools Reports Tickets.
The Re
port Criteria dialog box appears.
2 Under Specify
Report Criteria, click criteria options in the lists to
customize the content and appearance of the Tickets Report.
Table 6 on page
77 summarizes the available report criteria options.
3 Click Expor
t.
The Export
Raw Data dialog box appears.
4 Do
one of the following:
To send the report data to an e-mail address, click Email. Type
or
select the e-mail address, type an optional comment in the
Comment box, and then click OK.
To save the report data to a comma delimited text file, click Save.
Specif
y a file path and file name, and then click OK.
5 To close the Report Criteria di
alog box, click Cancel.