User`s guide

Chapter 3 Troubleshooting Your Library
Viewing Ticket Details
Scalar i6000 User’s Guide 72
2 Click Send.
The Ticket Information dialog
box appears.
3 Perform one of the following tasks:
• To indicate that you want to send
the information as an e-mail
message to a recipient, select Email, and then either type an e-
mail address in the Email text box or select an existing address
from the drop-down list. You can type a comment in the
Comment text box to send with the information.
• To indicate that you want to save the information, select Save,
and then ei
ther type in the Save text box a path and a file name to
which you want the information saved or click Browse to specify
a location and a file name.
The Save option is available to remote client users
only. It appears grayed out on the touch screen.
• To indicate that you want to send the information to a printer,
select Print.
The Print option is available to remote client users
only. It appears grayed out on the touch screen.
4 To send, click OK.
Note
Note