User`s guide

Chapter 3 Troubleshooting Your Library
Viewing Ticket Details
Scalar i6000 User’s Guide 57
The history ticket details appear in the Ticket # area. However, the
list of tickets in the FRU History Ticket List remains the same as
what the initial ticket displayed. This list does not change. The
Report and Repair tabs show information that is specific to the
history ticket, but the Close Ticket and FRU Test buttons at the
bottom of the Ticket Details dialog box are grayed out because the
history ticket is in the Closed or Verified state already.
3 To return to the non-history ticket that appeared initially, click Initial
Ticket.