User`s guide

Chapter 3 Troubleshooting Your Library
Working With Tickets
Scalar i6000 User’s Guide 47
This option displays the same Tickets dialog box as the Tools→ Tickets
command does. See
Using the Tickets Command or the Tickets Button to
Display Ticket Lists on page 49.
From the ticket list, you can select a ti
cket to view ticket details,
associated reports, and a repair page.
Using System Status Buttons to Display Ticket Lists
3
To display a list of tickets by using a system status button, the button
must indicate a Warning, Degraded, or Failed state. Clicking a system
status button that indicates a Good state either displays a list of
subsystem tickets that are in Closed or Verified states or informs you that
no tickets exist for the subsystem.
1 Click
the system status button that corresponds with the subsystem
for which you want to display a list of open tickets.
The Ticket List dialog
box appears with a list of open tickets for the
subsystem.