User's Guide

Scalar 24 Installation and Operation Guide 37
How many characters can be on the barcode?
The Scalar 24 reads barcodes with a minimum of 5 characters and a maximum of 16 characters. The
barcode scanner reads and reports the information that it scans and displays this information on the
operator panel. The library reports the barcode information to the host according to the mode it is configured
for and displays alert messages on the operator panel LCD if the scanned barcode does not match the
barcode length and media identifier requirements of the mode.
Three different types of barcode label modes are supported in the Scalar 24:
For more information on configuring barcode label modes, refer to Configure Barcode Scanner
on page 90.
What format should I use for my barcodes?
The Scalar 24 currently supports Code 39 type barcode labels. ADIC barcode labels are recommended. For
more information, refer to Barcode Labels
on page 44.
What do I do if I lose my password?
Call ATAC and they will tell you how to reset the password.
What should I do if I lose power during a backup?
If the power is lost during a backup and is then restored, the library should recover and re-inventory. If power
remains out, turn the switch off until a reliable power source is obtained. Once the power to the library is
turned back on, the library recovers. You must re-run your backup using your application software.
How do I get help?
ADIC has a Technical Assistance Center known as ATAC. Before contacting ATAC, refer to
Before Contacting Technical Support
on page 138.
Default: The scanner expects to read and report to the host six characters.
If one or two character optional media identifiers are present they are not
reported.
Media ID: The scanner expects to read and report to the host seven or eight characters
(six plus the media identifier).
Extended: The scanner reads and reports to the host between 5 and 16 characters.
In the USA: 800.827.3822
Outside the USA, toll free: 00.800.9999.3822
Internet: www.adic.com
/techsup
CAUTION
Prior to power up after a power outage, check to make certain the
library is free of any obstruction. If the power failure occurred while
the library was in motion, a tape may be extending out of a drive or
storage slot and may not be movable by the picker. You may need to
clear the tape manually. Refer to Manual Removal of Tapes
on page
43 for more information.