Operating instructions

Service Action Codes 6-29
September 2007
92 xx yy A down level LBI card was detected by the library firmware when a newer
version is required for this library configuration to operate.
Action 1
Use the modifier xx yy to locate the card:
• xx = rack number (1 to 16)
• yy = 00 do not care condition
See Service Action Codes on page 6-11 for more information.
Action 2
Contact GCH. For GCH contact information, refer to Getting More Information
or Help on page 1-8.
93 xx yy A failure was detected in the drive communication hardware within the
Library. The Library cannot communicate with one or more drives.
Action 1
Use the modifier xx yy to locate the failing tape drive:
• xx = rack number (1 to 16)
• yy = drive location (1 to 48)
Where 1 is the bottom right drive location (viewing from the back of the
module) and 48 being the top left drive location. Drives are counted from
right to left and bottom to top. Refer to Service Action Codes on page 6-11 for
more information on SAC modifiers.
Action 2
If the accompanying message indicated that the Library cannot communicate
with one specific tape drive, do the following to power cycle the drive:
1. Vary Off the drive (Main Menu Utils Drives Status Change Vary
Off).
2. Reseat the drive. Wait for the following green LED blink pattern: Blink,
blink, blink, pause.
3. Vary on the drive (Main Menu Utils Drives Status Change Vary
On).
4. Retry the operation that failed.
5. If the problem is not corrected or persists, contact GCH. For GCH contact
information, refer to Getting More Information or Help on page 1-8.
If the Library cannot communicate with any drive in this module, then
contact GCH.
Table 6-2 Service Action Codes (Continued)
Reported
SAC
Perform these actions