Operating instructions

Service Action Codes 6-21
September 2007
42 00 00 A wrong library configuration is detected, the data reporting the number of
racks installed is different than expected.
Action 1
Run Teach New from the operator panel (Main Menu Service Teach
Teach New).
Action 2
If the problem is not corrected or persists, contact GCH. For GCH contact
information, refer to Getting More Information or Help on page 1-8.
43 00 00 An unknown library configuration is detected, the barcode scanner is
unable to read the fiducial label located on a storage assembly during a
Teach operation.
Action 1
Contact GCH. For GCH contact information, refer to Getting More Information
or Help on page 1-8.
44 00 00 An unknown fiducial label is detected during a Teach operation. This
problem can be caused if a magazine containing cartridges not supported
in the Library is inserted in the I/E Station.
Action 1
Check for a dirty, damaged, missing, or wrong fiducial label where the
gripper is positioned. The fiducial label can be on a storage assembly, drive,
or
I/E magazine.
Action 2
Contact GCH. For GCH contact information, refer to Getting More Information
or Help on page 1-8.
46 xx yy During a Get or Put operation, the calculated X position exceeded the
allowable limits.
Action 1
Note the location of the storage assembly or the magazine as indicated in the
SAC modifiers xx and yy:
• xx: rack number (1 to 16)
• yy: section number within a rack or I/E Station (1 to 5)
For more information on SAC modifiers, refer to Service Action Codes on page
6-11.
Action 2
Contact GCH. For GCH contact information, refer to Getting More Information
or Help on page 1-8.
Table 6-2 Service Action Codes (Continued)
Reported
SAC
Perform these actions