Operating instructions

6-16 Error Messages
6-00058-05 Rev A
04 00 00 Type 4 Software errors (inter Processor) including Microcode and
Operating System errors.
Action 1
Power Off and On the Scalar 10K library to recover from the error. Refer to
Shutting Down the Scalar 10K on page 3-8 and Starting the Scalar 10K on page
3-7. Wait at least one minute between powering Off and On the library.
Action 2
If the problem is not corrected or persists, contact GCH. For GCH contact
information, refer to Getting More Information or Help on page 1-8.
05 00 00 A permanent Operating System error occurred.
Action 1
Power Off and On the Scalar 10K library to recover from the error. Refer to
Shutting Down the Scalar 10K on page 3-8 and Starting the Scalar 10K on page
3-7. Wait at least one minute between powering Off and On the library.
Action 2
If the problem is not corrected or persists, contact GCH. For GCH contact
information, refer to Getting More Information or Help on page 1-8.
10 00 00 Barcode scanner communications failed.
Action 1
Power Off and On the Scalar 10K library to recover from the error. Refer to
Shutting Down the Scalar 10K on page 3-8 and Starting the Scalar 10K on page
3-7. Wait at least one minute between powering Off and On the library.
Action 2
If the problem is not corrected or persists, contact GCH. For GCH contact
information, refer to Getting More Information or Help on page 1-8.
11 00 00 Barcode scanner communication is OK, data received from the barcode
scanner is bad.
Action 1
Contact GCH. For GCH contact information, refer to Getting More Information
or Help on page 1-8.
12 00 00 Barcode scanner communication is OK, barcode scanner reports that data is
bad.
Action 1
Contact GCH. For GCH contact information, refer to Getting More Information
or Help on page 1-8.
Table 6-2 Service Action Codes (Continued)
Reported
SAC
Perform these actions