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Scalar 10K Tape Library Operator Guide, 6-00058-05 Rev. A, September 2007, Product of USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2007 by Quantum Corporation. All rights reserved.
Contents 1 About This Guide About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Product Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 GS Mark (Germany Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Mechanical Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capacity-On-Demand Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Customer-Specific Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Dual Aisle Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Control Module . . . . . . .
Accessing and Logging Into the RMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 Checking Status and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 Configuring Network Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Configuring SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Downloading the SNMP MIB File . . . . . . . . . . . . . . . . .
Command Log Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26 Error Log Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26 Print Log Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 Print Inventory Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28 Firmware Submenu . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-84 Inventory Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-86 Drives Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87 ID Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-88 Tape Alert Notification Dialog . . .
Verify Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-137 Trigger Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-138 Fiducial Test Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-139 Tower Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-140 Home Dialog . . . . . . . . . . . . . . . . . . . . .
Acclimating Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Transporting Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Inserting Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Inserting Tape Cartridges Using the Insert/Eject Station . . . . . . . . . . . . . . . . . . . 5-6 Manually Bulk Loading Tape Cartridges . . . . . .
1-x Contents 6-00058-05 Rev A
Figures Figure 1-1 Laser Safety Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Figure 2-1 Basic Scalar 10K System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Figure 2-2 Top View of Scalar 10K Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Figure 2-3 Module Cell Locations and Internal View of Library . . . . . . . . . . . . 2-9 Figure 2-4 Storage Assembly . . . . . . . . . . . . . . . . . . . . .
2-xii Figures Figure 4-7 Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Figure 4-8 Library Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Figure 4-9 SCSI Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Figure 4-10 Mode Parms Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
September 2007 Figure 4-40 Drive Log Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36 Figure 4-41 Firmware Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37 Figure 4-42 Selected Drive Firmware Revision . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37 Figure 4-43 Towers Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38 Figure 4-44 IE Stations Dialog .
2-xiv Figures Figure 4-73 Eject Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-56 Figure 4-74 Eject Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57 Figure 4-75 Response Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57 Figure 4-76 Eject Clean Tape Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
September 2007 Figure 4-106 Password Changed Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-75 Figure 4-107 Security is OFF Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-75 Figure 4-108 Security is ON Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-75 Figure 4-109 Reset Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-xvi Figures Figure 4-139 Utils Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-99 Figure 4-140 Library Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-99 Figure 4-141 Screen Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-100 Figure 4-142 Timeout Value Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
September 2007 Figure 4-172 Ending Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-119 Figure 4-173 Progress Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-119 Figure 4-174 Response Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-119 Figure 4-175 Towers Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-xviii Figures Figure 4-205 Test Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-136 Figure 4-206 Scanner Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-136 Figure 4-207 Verify Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-137 Figure 4-208 Response Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
September 2007 Figure 4-238 UDS Power Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-153 Figure 4-239 Library Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-154 Figure 4-240 Storage Moves Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-154 Figure 4-241 Corner Moves Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-155 Figure 4-242 Teach Submenu . . .
2-xx Figures Figure 4-271 Teach Tape Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-168 Figure 4-272 SAC Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-168 Figure 4-273 Enter Password Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-169 Figure 4-274 Demo Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
September 2007 Figure 5-22 Complete Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21 Figure 5-23 Cleaning Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22 Figure 5-24 AutoClean Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22 Figure 6-1 UDS Full and Half-Height Drive Bay/Drive Location Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-xxii Figures 6-00058-05 Rev A
Tables Table 1-1 Hazard Alert Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Table 3-1 Operator Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Table 3-2 Operator Panel Push Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Table 3-3 Insert/Eject Station Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Table 4-1 Operating State and Mode . . . . . . . . . . . .
3-xxiv Tables 6-00058-05 Rev A
1 About This Guide About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Product Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 GS Mark (Germany Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Mechanical Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-2 About This Guide 6-00058-05 Rev A
1- About This Guide This manual contains information and instructions necessary for the safe operation of the Scalar 10K 1 library. This guide is intended for Scalar 10K operators, trained customer specialists, and service partner maintenance personnel. Be sure to read all operating instructions in this manual and in the System, Safety, and Regulatory Information Guide before operating this product. Product Safety Statements This product is designed for data storage and retrieval using magnetic tape.
Mechanical Locks The access and service doors can only be opened with a key. The key should be kept by an authorized person at your company. Access to the interior of the library is both a dataintegrity and safety issue. Main Power Switch Switching off the Main Power Switch removes all power and causes the movement electronics to shut off. All movements of the accessor stop immediately. In case of danger to personnel or property, immediately switch off the Main Power Switch.
The safety label is mounted inside each Scalar 10K module access door. See Figure 1-1. Figure 1-1 Laser Safety Label There is no barcode scanner adjustment procedures in this guide. Only trained Quantum service personnel can perform this type of procedure. Disposal of Electrical and Electronic Equipment This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste.
Explanation of Symbols and Notes Quantum classifies hazards in several categories. Table 1-1 shows the relationship of the symbols, signal words, actual hazards, and possible consequences. Table 1-1 Symbol Hazard Alert Message Damage to ...
The danger exists of a fatal electric shock. At places designated with this symbol, electrical current can be present. Before starting any work, always confirm that all electrical connections are free of electrical current. Caution This symbol indicates the presence of a laser. Caution - use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Courier Operator panel menu text, for example: > Mode... Status Commands Database Setup Utils Service About... Other Documents you Might Need The following documents are also available for this product. These documents can be found on the product CD or at www.quantum.com/ServiceandSupport/ SoftwareandDocumentationDownloads/S10K/Index.aspx.
To open a Service Request: www.quantum.com/support For the most updated information on Quantum Global Services, please visit: www.quantum.com/support . For the most up to date information on Quantum Global Services, please visit: www.quantum.com/support.
1-10 About This Guide 6-00058-05 Rev A
2 System Description General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Capacity-On-Demand Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Customer-Specific Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Dual Aisle Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Modules . . .
2-2 System Description 6-00058-05 Rev A
2- General Description The Scalar 10K is a tape storage library that can be configured as a single-media or mixed-media library. It can be expanded from a single-module library to a multiple-module library. See Figure 2-1.
The Scalar 10K automates the storage, retrieval, and control of the following tape cartridges: • LTO-1 • LTO-2 • LTO-3 • LTO-4 • DLT • Super DLT (SDLT) • 8 mm • 1/2-inch tape cartridges Cartridges are mounted and unmounted in tape drives using application software from the host without operator intervention. The Scalar 10K can be configured as a Capacity-on-Demand (COD), Customer-Specific, or Dual Aisle configuration.
Modules The Scalar 10K consists of five different modules: a Control Module (CM), Accessor Module (AM), Expansion Module (EM), Drive Module (DM), and Tower Module (TM). For an example of the five different modules, see Figure 2-2.
Control Module The CM is one of the fundamental building blocks required in every library. The CM contains an operator panel, AC and DC power supplies, robot control electronics, and host interfaces. Note 3590 and 3592-J1A tape drives are not supported in a CM.3592-J1A/ TS1120 Each CM drive bay has the space equivalent of 60 LTO, 50 DLT/SDLT, 75 8 mm, or 50 1/2-inch cartridges. Each drive bay accommodates from 1–6 DLT/SDLT or LTO tape drives, or 1–12 AIT tape drives.
Drive Module The DM is also a feature module and is added as requirements change. The DM is attached to an AM or EM. The DM contains its own AC power compartment and drive communication electronics. It can be configured with one to four drive bays. Each drive bay accommodates from 1–6 DLT/SDLT or LTO tape drives, 1–12 AIT tape drives, 1–2 3590 tape drives, and 1– 4 3592-J1A/TS1120 tape drives. Different types of drives can be intermixed in a DM with the exception of 3592-J1A/TS1120 drives.
Internal Components Figure 2-3 on page 2-9 shows the inside of a Scalar 10K. The Scalar 10K consists of the following functional units: • Tape Drives • Storage Assemblies • Cartridge Accessor • Tape Cartridges • I/E Station Tape Drives Note Quantum SDLT supports SDLT media and DLT Type IV media.
Draft Outside Tower Module Drive Module Control Module Storage Cells I/E Stations Internal Components Tape Drive Bays 2-9 Figure 2-3 Module Cell Locations and Internal View of Library
Storage Assemblies A storage assembly (Figure 2-4) is a modular storage assembly that holds tape cartridges. An AM or EM has four attachment areas called racks. Each rack contains a series of storage assemblies. See Figure 2-5 on page 2-11. Each AM or EM rack can support total slot capacities as indicated in Table 2-2 on page 2-11. Figure 2-4 Storage Assembly Each rack is divided into five sections counting from top to bottom as shown in Figure 2-5 on page 2-11.
Top View of EM Rack Rack Rack Rack Side View of EM Figure 2-5 Storage Assembly Storage Assembly Storage Assembly Storage Assembly Storage Assembly Storage Assembly Storage Assembly Storage Assembly Storage Assembly Storage Assembly Five Storage Assemblies per Rack (Top and Side View of EM) Table 2-2 Rack Capacity Media Type Cartridge Capacity per Rack LTO 330 DLT/SDLT 276 8 mma 414 1/2-inchb 276 a. The 8 mm media type is used in AIT tape drives. b.
Cartridge Accessor The cartridge accessor (Figure 2-6) identifies and moves cartridges between the storage cells, tape drives, and I/E Stations. The cartridge accessor has: • A gripper assembly containing a cartridge gripper and the barcode scanner. The gripper is designed to pivot horizontally 180º, get and put cartridges in storage cells, tape drives, or the I/E station. The gripper fingers are designed to have full range control for open/close to handle different media types.
Tape Cartridges A tape cartridge is identified by an attached operator and machine readable barcode label. This label, depending on the operating mode, has a minimum of 5 and a maximum of 16 barcode characters.
Insert/Eject Station The I/E Station allows you to move a cartridge without interrupting normal library operation. The I/E Stations are installed on the AM as shown in Figure 2-2 on page 2-5. In the S10K COD configuration, one pair of I/E stations is included. In the S10K Customer-Specific configuration, one pair of I/E stations is included and an additional pair is optional. In a Dual Aisle configuration, each aisle includes one pair of I/E stations and an additional pair is optional for each aisle.
Figure 2-7 September 2007 I/E Station Magazines Internal Components 2-15
Connectivity The Scalar 10K offers several different connectivity options, allowing the library to support a wide range of backup topologies and applications. Flexible library connectivity delivers active support for loop and switched fabric Fibre Channel protocols, along with SCSI. SAN Connectivity The Scalar 10K can be connected to a Fibre Channel Storage Area Network (SAN) via the Storage Network Controller (SNC). See Figure 2-8 on page 2-17.
Figure 2-8 September 2007 Indirect Fibre Channel Attachment Connectivity 2-17
SCSI Connectivity The Scalar 10K library can be directly connected to one or two SCSI buses. See Figure 2-9. Because each SCSI bus is independent, it can be Single Ended or Differential. Both ends of each bus must be terminated. A terminator is shipped with each SCSI adapter card ordered. The minimum configuration of a Scalar 10K library requires one SCSI adapter. The SCSI type (Single Ended or Differential) must be specified at the time of order.
Scalar DLC The Scalar 10K, through its Scalar Distributed Library Control (Scalar DLC) interface, provides the industry’s most advanced combination of management and diagnostics. It creates and maintains the Scalar 10K configuration, the physical location of the cartridge accessor, and the inventory of cartridges. The database is kept in flash memory of the Library control hardware. The Scalar DLC attaches to the library SCSI bus.
Figure 2-10 Scalar DLC Network Attachments Redundant Servers The redundant Scalar DLC Integrated Controller for the Scalar 10K Dual Aisle library consists of Scalar DLC 2.5 or later software loaded on two rack-mountable servers. Each Server has Dual SCSI drives that are connected to an embedded RAID controller, 512MB memory, an LVD SCSI card for library connection, and redundant AC power supplies. In addition, each server operates with Windows Advanced Server with Microsoft Cluster Server (MSCS).
Together, these independent servers create a "server cluster." The cluster appears to users as a single server. Should the primary server fail, the secondary (passive) server automatically takes over all Scalar DLC functions. The systems also ships with a rack-mountable flat panel LCD monitor/keyboard/mouse, a rack-mountable KVM switch, a rack-mountable external RAID subsystem, and required system cabling. See Figure 2-11.
Remote Library Management The factory installed Remote Management Unit (RMU) in each system uses a standard web browser for remote library access. The supported browsers are: • Microsoft Internet Explorer version 5.0 and above • Netscape Navigator version 4.01 for Unix and 4.
3 Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Starting the Scalar 10K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Shutting Down the Scalar 10K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-2 System Description 6-00058-05 Rev A
4- Overview This chapter describes the Scalar 10K library operator panel, the library startup and shutdown procedures, and the Remote Management Unit (RMU). Using the Operator Panel The operator panel provides an interactive path between the operator and the Scalar 10K. See Figure 3-1 on page 3-4. The Scalar 10K operator functions are listed below: • Starting the Scalar 10K • Shutting down the Scalar 10K • Handling media Refer to Inserting Tape Cartridges on page 6-6 for media handling procedures.
MAIN SCREEN Display 02/02/01 13:54:35 Idle Online. . . . . . .
Table 3-1 illustrates and describes operator panel indicators. Table 3-1 Operator Panel Indicators Indicator Description The Ready indicator is lit whenever Power is available in the aisle and the library is ready to perform motion commands from the host. The Power On indicator is lit whenever the Control Module is connected to an AC power source, the Control Module switch, and the AC Power Compartment circuit breakers are ON. Table 3-2 describes operator panel push buttons.
Table 3-2 Operator Panel Push Buttons (Continued) Push button Description Use Escape to: • leave the current menu and returns to the previous menu, if it exists. • move back one menu item. • exit Help and return to the previous menu. Use Help to display help text for the current selected item if available. In this mode, the Arrow buttons scroll through the help text and the Escape button is used to exit Help.
Starting the Scalar 10K Use the following procedure to start the Scalar 10K. Caution With the RMU installed, power up must be delayed by one minute after a power down condition to allow the RMU to properly reset. Step 1 Make sure that all doors are closed and mechanically locked on the Control Module (CM), Accessor Module (AM), and Expansion Modules (EMs). Step 2 Locate the Power Switch at the lower right corner of the DM door. Step 3 Set the Power Switch on the DM to on.
MAIN SCREEN MM/DD/YY HH/MM/SS Idle Online.........Ready Figure 3-2 Main Screen Shutting Down the Scalar 10K The Scalar 10K may be shut down normally or by the Emergency Shutdown method. Warning Use the method described in Emergency Shutdown in cases of emergency only. Normal Shutdown Proceed as follows to shutdown the Scalar 10K: Caution With the RMU installed, power up must be delayed by one minute after a power down condition to allow the RMU to properly reset.
Step 2 Locate the Main Power Switch at the lower right corner of the CM. Step 3 Set the Main Power Switch to off. Power is removed from the CM. Step 4 Repeat Step 2 and Step 3 for each Drive Module. Emergency Shutdown Use the following procedure if an emergency situation arises. Warning Except in emergencies, stop the Scalar 10K with the normal shutdown procedure before switching off the Main Power Switch. Quantum is not responsible for damage caused by improper use of the Main Power Switch.
Restarting the Scalar 10K Use the following procedure to restart the Scalar 10K. Caution With the RMU installed, power up must be delayed by one minute after a power down condition to allow the RMU to properly reset. Warning Look into the aisle to make sure there are no obstructions or personnel present prior to applying library power. Movements of mechanical components in the library can cause serious injury. Step 1 If applicable, correct the situation that required the Scalar 10K shutdown.
• Allows RMU configuration changes such as network, users, and date/time. • Provides online access to documentation. The following screen is the opening screen of the RMU. Supported Browsers The RMU supports the following browsers: • Microsoft Internet Explorer version 5.0 and above • Netscape Navigator version 4.01 for Unix and 4.7x for other environments RMU Prerequisites The RMU requires a network address that consists of an Internet Protocol (IP) address, subnet mask, and gateway IP Address.
Setting up the RMU Once you have obtained a network address for the RMU, enter this information into the RMU by means of the library operator panel. Step 1 Starting from the operator panel Main Menu, go to the RMU Submenu (Main Menu Setup Library RMU). The RMU Submenu is shown. >Host... IP... Step 2 Select Host. The Host Dialog is shown. Host : Accept : N Step 3 Enter the host name using the Up, Down, and Next buttons. Step 4 Select Y to accept the changes. Step 5 Select IP.
Step 6 Enter the IP address, subnet mask, and gateway IP address using the Up, Down, and Next buttons. Step 7 Select Y to accept the changes. Accessing and Logging Into the RMU Before you begin using the RMU, make certain you have configured your RMU with the correct network address. Step 1 Open a Web browser. Step 2 Point your browser to the RMU IP address, excluding any leading zeros. For example, if your IP address is 182.073.056.
Checking Status and General Information You can use the RMU to remotely check the status of a library and obtain general information about the library. For example, you can check drive status or get the firmware level of your library. Step 1 Click the Status tab. The following information appears: 3-14 System Description • Library Status - Indicates whether the library is online or offline. • Drive Status - Indicates the type and quantity of tape drives in the library.
Configuring Network Parameters You can reconfigure the hostname, IP address, subnet mask, and gateway address through the RMU. This feature requires you to log in to the RMU. Refer to Accessing and Logging Into the RMU on page 4-13 for more information. Step 1 Click the Configuration tab. Step 2 In the Network Configuration area, enter the new hostname, IP address, subnet mask, and gateway address. Step 3 Click Submit and review your changes (indicated in red).
• In Public Name, enter the name of the readonly SNMP community. • In Private Name, enter the name of the read/write SNMP community. Step 3 Click Submit and review your changes (indicated in red). Step 4 Enter your password and click Confirm to complete the procedure. The new values are saved. Note that you may need to redirect your Web browser if you are logged out. Step 5 Click Done. You may be instructed to reboot the RMU. Refer to Rebooting the RMU on page 4-21 for more information.
Configuring RMU Users You can add unique users to the RMU. However, only one administrator-level user is allowed, and it is automatically given the user name admin. Adding/Removing Users Only the admin account can add or remove users. Step 1 When prompted, log in as admin. Step 2 Click the Configuration tab. Step 3 In the User Configuration area, do one of the following: • If you are adding a user: a. In the Management Action drop-down, click Create User. b. In Edit New, enter the new user name. c.
Changing a Password At any time, you can change your RMU password. If you are the administrator, you can also change other users’ passwords. Note Only the admin can modify another user’s password. Step 1 Click the Configuration tab. Step 2 In the User Configuration area, select Change User Password from the Management Action drop-down. Step 3 If not already selected, select the appropriate user account from the Select One drop-down. Step 4 Click Submit and review your changes (indicated in red).
Synchronizing with an NTP Server Note If using a time server, the Scalar 10K synchronizes with the RMU. You can connect the RMU to a network time (NTP) server to automatically set the time. Step 1 Click the Configuration tab. Step 2 In the Date and Time area, select ON from the Synchronization with NTP Server drop-down menu. Step 3 In the NTP Server IP Address field, enter the IP address of the NTP server. Step 4 In the Timezone field, enter the time zone deviation for the NTP server.
Viewing Diagnostic Files From the RMU, you can view the diagnostic information for the attached library and RMU. This information can assist technical support personnel when diagnosing problems. Step 1 Click the Diagnostics file tab. Step 2 Select the file you would like to view. The available options are: Step 3 • Library Command Log - Provides an event (command, errors, etc.) log for the library. • Library Error Log - Use the Library Command Log.
Viewing Logs You can view the most current entries in the library command log without downloading the entire log file. • Click the Logs tab. The command log appears with the most recent entry at the top of the list. Getting Help The RMU provides access to help for the following items: • Contents - Provides a description of each of the tabs on the RMU interface. • Documentation - Provides a link to the user documentation for the library. • SNMP MIB - Provides information on the SNMP MIB file.
Step 4 Slide the RMU back into place and tighten the captive screw. Step 5 Close the CM service door.
4 Menus and Commands Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Operator Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Special Characters or Cursors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Firmware Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33 Towers Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34 IE Stations Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35 Commands Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36 Park . . . .
Audio Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87 Snap Shot Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87 Time Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-88 Date Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-89 Speed Dialog . . . . . .
Storage Move. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-133 Corner Moves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-134 Teach Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-135 New Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-135 Continue Dialog . . . . . . . . . . . .
5- Overview This chapter describes the Scalar 10K operator panel menus and commands. Note The information menus are not dynamically updated. To view changes, reselect the menu that was changed. The operator panel is a menu-driven interface that provides library status and current operating parameters to the Scalar 10K Library. Through the operator panel you can select, view, or change many library parameters. For a complete list of the operator panel menu items, see Figure 4-1 on page 4-8.
Special Characters or Cursors A menu option can be preceded or followed by one or more of the following special characters or cursors: When this character follows the option, additional menus are available under the selected option. ... When these characters follow the option, additional options or status displays are presented after the selected option. > When this cursor precedes the option, the option is available for selection. Press the button to select the option.
Help Button Help is common to all menus, submenus, dialogs, and screens. Using Help while the cursor (< or >) is at a desired location provides information about that entry. To use Help proceed as follows: Step 1 Press the selection. (Help) button to view help on a menu The help text appears for the current selection. Step 2 Press the (Up arrow) button or the (down arrow) button to move the cursor to a menu selection. Step 3 Press the (Escape) button to return to the previous selection.
Operator Panel Menu Tree Structure Figure 4-1 4-8 Menus and Commands Operator Panel Menu Tree Structure 6-00058-05 Rev A
Main Menu Path: Main Menu Note The button can always be used to escape to the previous menu. The Main Menu is the first available menu after the Main Menu displays. Refer to Starting the Scalar 10K on page 3-7 for information about the Main Menu. All subsequent menus and options are selectable from the Main Menu. See Figure 4-2. > Mode... Status Commands Database Figure 4-2 September 2007 Setup Utils Service About...
Mode Dialog Path: Main Menu Mode Dialog Use the Mode Dialog to change the library operating mode and/or state. For example, you can set the library to Online or Offline. See Figure 4-3. Online ...........Ready >Online Ready Accept: N Figure 4-3 Mode Dialog Depending on your selection, one of the following appears (Ready Screen, NotReady Screen, or Shutdown Screen). Warning Look into the aisle to make sure there are no obstructions or personnel present prior to selecting the Ready state.
When the library is in the Ready state for the first time after the library is powered on, the gripper goes through a sequence of moves in the reach axis. The sequence is as follows: ten fast moves back and forth to heat up themotor to a stable temperature followed by various back and forth moves that gradually increase in speed. When NotReady is selected, the NotReady Screen appears. See Figure 4-5.
Status Menu Path: Main Menu Status Use the Status Menu to access views of your library operating statistics. See Figure 4-7. > Library Drives Towers... IE Stations...
SCSI Submenu Path: Main Menu Status Library SCSI Use the SCSI Submenu to view different SCSI parameters. See Figure 4-9. > Mode Parms... Reservations... Figure 4-9 SCSI Submenu Depending on your selection, refer to: • Mode Parms Dialog on page 4-13 • Reservations Dialog on page 4-19 Mode Parms Dialog Path: Main Menu Status Library SCSI Mode Parms Use Mode Parms to view the current, default, or saved Mode Parameter pages.
Accept Y to accept changes N to reject changes If Y is selected, one of twelve response screens appears. Otherwise, the changed parameters continue to display but no action is taken. Element Address Use Element Address to check current, default, or saved addresses of the accessor, storage cell, I/E station, or tape drives. See Figure 4-11.
Mixed-Media Support Use Mixed-Media Support to determine the following. See Figure 4-12.
Note When the library is not operating in mixed-media mode, the Extended RES, Extended ASCQ, and Extended BC are not applicable. Note For Dual Aisle systems, mixed mode is automatically enabled and cannot be changed. 4-16 Menus and Commands Parameter Description Media ID Yes indicates that the library is processing barcode media identifiers No indicates that the library is not processing barcode media identifiers.
Parity Use Parity to view the current, default, or saved parity. This view also displays the retries that are allowed in each selection. See Figure 4-13.
LCD Use LCD to view current, default, or saved library security. See Figure 4-14.
Reservations Dialog Path: Main Menu Status Library SCSI Reservations Use the Reservations Dialog to view a specific element, or the entire library. See Figure 4-15. This reservation remains in effect until: • The initiator that made the reservation sends another command with the same Reservation Identification number (this supersedes any previous reservation). • The initiator that made the reservation sends a RELEASE command. • A reset, or a power-on of the library is preformed.
Bus: 0
System Dialog Path: Main Menu Status Library System Use the System Dialog to view the library operating statistics. For example, the number of installed cartridges, number of free cells, or the number of gets performed by the library. See Figure 4-17.
Y meters Total meters traveled by the accessor in the vertical direction [more] More information on the Continuation Screen When [more] is selected the Continuation Screen appears. See Figure 4-19.
Parameters Description Coord The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) The third field indicates the storage cell section (1–5) The fourth field indicates the column of the section (A–P) The fifth field indicates the row of the column (01–15) Index The device address associated with the selected coordinate parameter: DT = data transfer device IE = insert/eject device ST = storage device Accept Y t
Source Indicates the original location from which this cartridge came Valid Yes indicates that the results shown are based on an inventory of the elements No indicates that the results shown are not based on an inventory of the elements [more] More information on the Continuation Screen When [more] is selected the Continuation Screen appears. See Figure 4-22.
Note When not reserved, Reserve ID and Reserved by parameters are not applicable. Parameters Description Reserved Yes indicates the element is reserved by a SCSI host No indicates the element is not reserved Reserve ID Indicates the reserve ID of the element Reserved by Indicates the ID of the reserving host Logs Submenu Path: Main Menu Status Library Logs Use the Logs Submenu to view command or error log history, or to print out the history logs. See Figure 4-24. >Command Log... Error Log...
Command Log Dialog Path: Main Menu Log Status Library Logs Command Use the Command Log Dialog to view a running history log of library operations. A service representative retrieves this data for problem analysis. See Figure 4-25. 11/10/99 18:25:24.88 SCSIDONE INQ : Status good Figure 4-25 Command Log Dialog Error Log Dialog Path: Main Menu Status Library Logs Error Log Use the Error Log Dialog to view a running history of events that have occurred. See Figure 4-26. 02/19/97 18:25:24.
Print Log Dialog Path: Main Menu Status Library Logs Print Log Before selecting this option, make sure to connect a serial cable between the top LSC port and the laptop serial port. When the Print Log Dialog is selected, the Print Log Screen is displayed. See Figure 4-27. Connect Serial Cable Between Nearest LSC Port and PC Serial Port Continue: N Figure 4-27 Print Log Screen If Y is selected for the Continue parameter value, the Response Screen appears. See Figure 4-28 on page 4-27.
Print Inventory Dialog Path: Main Menu Inventory Note If the library Trace value is set to Serial, the library also prints the tape cartridge count and inventory to the log. Status Library Logs Print Use the Print Inventory Dialog to print the library tape cartridge count and inventory to the serial port. Before selecting this option, make sure to connect a serial cable between the top LSC port and the laptop serial port. When Print Inventory is selected, the Print Inventory screen is displayed.
Firmware Submenu Path: Main Menu Status Library Firmware Use Firmware Submenu to view the library controller, boot or control firmware revisions. See Figure 4-31. LBI FIRMWARE...< RACK:04 BOOT:110A.00001 Ctrl:130A.
Drives Submenu Path: Main Menu Status Drives Use the Drives Submenu to view drive, media, or firmware information. See Figure 4-32. >Drive State... Media Info... Drive Log... Firmware...
Drive State Dialog Path: Main Menu Status Drives Drive State Use the Drive State Dialog to view the current state of the selected drive. See Figure 4-33. Note: If you change any drive settings, you must Vary Off and Vary On the drive to apply the new settings.
Parameters Description Drive Displays the element address of the desired drive State Displays the state of the drive (UNINSTALLED, VARIED OFF, NO RESPONSE, UNKNOWN, OFFLINE, DRIVE ERROR, LOADED, LOADED, UNLOADED, LOADING, UNLOADING, REWINDING, SEEKING, READING, WRITING, ERASING, CLEANING, CALIBRATING, EMPTY) Clean Required Indicates if the drive requires cleaning (Yes, No) [more] More information on the Continuation Screen When [more] is selected and you are using SCSI drives, Figure 4-35 appears.
Parameters Description Ser Num Displays the drive serial number For LTO only: The last six digits 3592-J1A/TS1120on the operator panel should match the last six digits of the serial number on the drive label. The first four digits are vendor specific and may not match. LSN Displays the logical serial number. The logical serial number is the last 9 digits of the world wide name assigned to the drive slot, preceded by the character “F”. ID Displays the current SCSI/loop ID of the drive.
Parameters Description WWN Displays the current drive world wide name. Each drive has a unique WWN based on the library ID number and the drive position, not the manufacturer assigned drive WWN. If you replace a fibre channel drive in the same position of the same library, the WWN remains the same. Speed Data rate (Auto, 1 GB, 2 GB) Auto: The library auto negotiates the data transfer rate.
Media Info Dialog Path: Main Menu Note Library must be Offline. Status Drives Media Info Use the Media Info Dialog to display media information in loaded drive elements. See Figure 4-38.
Parameters Description Type Indicates the type of media Free Indicates the amount of free space in MB remaining on the media in the drive Write Protected On indicates that the cartridge is write protected Off indicates that the cartridge is not write protected Drive Log Dialog Path: Main Menu Status Drives Drive Log Use the Drive Log Dialog to view drive information (type of drive and location). See Figure 4-40. This function is not yet available.
Firmware Dialog Path: Main Menu Status Drives Firmware Use the Firmware Submenu to view the drive and drive controller, boot or control firmware revisions. See Figure 4-41.
Towers Submenu Path: Main Menu Status Towers Use the Towers Submenu to view the tower configuration. See Figure 4-43. Tower: COMM: State: Mode: Figure 4-43 4-38 Menus and Commands 01 LTO < OK READY LIBRARY Towers Submenu Parameters Description Tower Displays the tower rack number (01–16), media type of the installed towers (LTO, DLT, 8mm, HALF), and ”DUAL“ if the tower is shared.
IE Stations Dialog Path: Main Menu Status I/E Stations Use the IE Stations Dialog to view the station position if a magazine is loaded and what media type it contains. See Figure 4-44.
Commands Menu Path: Main Menu Commands Use the Commands Menu to access library action commands that perform a motion within the library. > Park Move Inventory... Insert/Eject Figure 4-45 Commands Menu Depending on your selection, refer to: • Park below • Move Submenu on page 4-41 • Inventory Dialog on page 4-49 • Insert/Eject Submenu on page 4-51 Park Path: Main Menu Commands Park Use Park to retract the gripper and return the accessor to the home position.
Move Submenu Path: Main Menu Note The Scalar 10K must be Offline and Ready to use the commands under the Move Menu. Note September 2007 Move Use the Move Submenu to position the gripper, scanner, or to move media. See Figure 4-48. > Position Gripper... Position Scanner... Move Media... Figure 4-48 The gripper or scanner do not move to the I/E station if there are no magazines in the I/E station.
Position Gripper Dialog Path: Main Menu Commands Move Position Gripper Use the Position Gripper Dialog to move the gripper to a specific element. See Figure 4-49. Enter TARGET Coord: S< 01 1 A 01 Index: ST 00001 Accept: N Figure 4-49 Note The Coord: S cannot be changed to Coord: I if magazines are not installed in the I/E station.
Requested command is now in progress ... Figure 4-50 Response Screen The gripper positions itself in front of the specific element. Requested command is now complete.
Position Scanner Dialog Path: Main Menu Commands Move Position Scanner Use the Position Scanner to move the scanner to a specific element. See Figure 4-52. Enter TARGET Coord: S< 01 1 A 01 Index : ST 00001 Accept: N Figure 4-52 Note Position Scanner Dialog Parameters Description Coord The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The Coord: S cannot be changed to Coord: I, if magazines are not installed in the I/E station.
Requested command is now in progress ... Figure 4-53 Response Screen The scanner positions itself in front of the specific element. Requested command is now complete.
Move Media Dialog Path: Main Menu Commands Move Move Media Use the Move Media Dialog to move cartridges between elements without host intervention. See Figure 4-55. Caution If your library is host partitioned or a COD configuration, do not use the operator panel to move a cartridge. The library does not know the partition limits and could move a cartridge outside of the partitioned area, making that cartridge inaccessible to the host.
Parameters Description Coord The first field indicates the type of cell (I for I/E Station, D for Drive, S for Storage cell) The second field indicates the rack number (01–16) The third field indicates the storage cell section (1–5) The fourth field indicates the column of the section (A–P) The fifth field indicates the row of the column (01–15) Index The device address associated with the selected coordinate parameter: DT = data transfer device IE = insert/eject device ST = storage device Accept Y t
The fourth field indicates the column of the section (A–P) The fifth field indicates the row of the column (01–15) Index The device address associated with the selected coordinate parameter: DT = data transfer device IE = insert/eject device ST = storage device Accept Y to accept N to reject If Y is selected, the Response Screens appear. See Figure 4-57 and Figure 4-58. Otherwise, the changed parameters continue to display but no action is taken Requested command is now in progress ...
If a target element that is already occupied by a cartridge is selected, the Error Screen appears. See Figure 4-60. -=> ERROR <=The target element is full. Figure 4-60 Error Screen Inventory Dialog Path: Main Menu Commands Inventory Use the Inventory Dialog to inventory specific elements. See Figure 4-61.
Accept Y to accept N to reject If Y is selected, the Ending Inventory Dialog appears. See Figure 4-62 on page 4-50. Otherwise, the changed parameters continue to display but no action is taken.
Requested command is now in progress ... Figure 4-63 Response Screen The barcode scanner inventories the specified storage cells. Requested command is now complete. Found : 100 Figure 4-64 Response Screen Parameter Description Found Indicates the total number of cartridges detected Insert/Eject Submenu Path: Main Menu Note Use this option to insert or eject cartridge(s) without host intervention.
Caution If your library is host partitioned, do not use the operator panel to move a cartridge. The library does not know the partition limits and could move a cartridge outside of the partitioned area, making that cartridge inaccessible to the host. Insert Screen Path: Main Menu Commands Insert/Eject Insert Use the Insert Screen to move all cartridges found in the Insert/Eject stations to the first available empty storage cells. See Figure 4-66.
Insert Clean Tape Dialog Path: Main Menu Tape Commands Insert/Eject Insert Clean Use the Insert Clean Tape Dialog to move the selected cleaning cartridge from the Insert/Eject station to the designated empty storage cells. See Figure 4-68. Caution It is possible to manually insert a cleaning tape into an unauthorized storage area. The use of Insert Clean is not recommended or intended for host initiated cleaning.
Insert Range: 01< Accept : N Figure 4-69 Insert Range Screen Parameters Description Insert Range Indicates the number of elements for the insert operation Accept Y accept changes N reject changes If Y is selected, the Target Screen appears. See Figure 4-70. Otherwise, the changed actions continue to display but no action is taken. Enter TARGET Coord: S 01 1< A 01 Index: ST 00001 Accept : N Figure 4-70 Note The starting address is indicated by the Coordinate and index parameters.
Index The device address associated with the selected coordinate parameter: DT = data transfer device IE = insert/eject device ST = storage device Accept Y to accept N to reject If Y is selected, the Usage Screen appears. See Figure 4-71. If N is selected, the changed parameters continue to display but no action is taken.
Eject Dialog Path: Main Menu Commands Insert/Eject Eject Use the Eject Dialog to remove cartridges without opening the service or access doors, or without host intervention. The final destination is a slot in the Insert/Eject station. See Figure 4-73. Caution If your library is host partitioned, do not use the operator panel to move a cartridge. The library does not know the partition limits and could move a cartridge outside of the partitioned area, making that cartridge inaccessible to the host.
Eject in progress Source: 04096 Target: 00016 Figure 4-74 Eject Screen The cartridge is ejected to the first available empty cell in the Insert/Eject station. The Response Screen appears. See Figure 4-75. Requested command is now complete.
Eject Clean Tape Dialog Path: Main Menu Tape Commands Insert/Eject Eject Clean Use the Eject Clean Tape Dialog to remove a cleaning cartridge without opening the service or access door, or without host intervention. See Figure 4-76.
Eject in progress Source : 00000 Target : 00788 Figure 4-77 Eject Clean Tape Screen The cartridge is ejected to the first available empty cell in the Insert/Eject station. The Response Screen appears. See Figure 4-78. Requested command is now complete.
Database Menu Path: Main Menu Database Use the Database Menu to access information about the type of media, elements, or configuration of your library. See Figure 4-79. > Media... Element... Config...
If Y is selected, the Response Screen appears. See Figure 4-81 on page 4-61. Otherwise, the changed parameters continue to display but no action is taken.
The third field indicates the storage cell section (1–5) The fourth field indicates the column of the section (A–P) The fifth field indicates the row of the column (01–15) Index The device address associated with the selected coordinate parameter: DT = data transfer device IE = insert/eject device ST = storage device Accept Y to accept N to reject If Y is selected, the Element Response Screen appears. See Figure 4-83 on page 4-62.
X position: 0091.9 Y position: 1502.1 Z position: 1097 Figure 4-84 Continuation Screen Parameters Description X position Indicates the horizontal coordinate in millimeters Y position Indicates the vertical coordinate in millimeters Z position Indicates the depth coordinate Config Dialog Path: Main Menu Database Config Use the Config Dialog to view the current library configuration. See Figure 4-85.
Setup Menu Path: Main Menu Setup Use the Setup Menu to change the physical or logical operational characteristics of the Library. See Figure 4-86. > Library Drive Cleaning IE Station. Figure 4-86 Setup Menu Depending on your selection, refer to: • Library Submenu on page 4-64 • Drives Submenu on page 4-87 • Cleaning Submenu on page 4-94 • IE Station Submenu on page 4-95 Library Submenu Path: Main Menu Setup Library Use the Library Submenu to change the library defaults. See Figure 4-87.
Trace Submenu Path: Main Menu Setup Library Trace Use the Trace Submenu to define or enable the serial service port. See Figure 4-88. > Serial Port... Aux Board Trace... Figure 4-88 Trace Submenu If Serial Port is selected the Serial Port Screen appears. See Figure 4-89.
Aux Trace Reporting: Board:All Aux Status:Off Accept: N Figure 4-90 Aux Board Screen Parameters Description Board All Aux sets trace information for all boards LGR # displays gripper traces LBI # displays the selected LBI rack traces (# = the selected rack number) Status On enables trace Off disables trace Accept Y to accept changes N to reject changes If Y is selected, the screen updates to reflect the changes. Otherwise, the changed parameters continue to display but no action is taken.
Target ID Dialog Path: Main Menu Note The Scalar 10K defaults to SCSI ID 6. Setup Library SCSI Target ID Use the Target ID Dialog to set the library SCSI ID. See Figure 4-92. Changes do not take effect until library power is cycled. Note: In Dual Aisle configurations, make sure that each aisle (primary and secondary) has a unique SCSI ID.
Parity Dialog Path: Main Menu Setup Library SCSI Parity Use the Parity Dialog to set the SCSI bus parity. Changes do not take effect until library power is cycled. See Figure 4-93.
Ports Dialog Path: Main Menu Ports Setup Library SCSI Submenu Use the Ports Dialog to indicate the current SCSI bus type and usage. See Figure 4-94.
Host Dialog Path: Main Menu Setup Library Host Use the Host Dialog to set the type of host control. See Figure 4-95. Host Type:SCSI< Emulation: NATIVE Accept: N Figure 4-95 Note At present, only SCSI control is supported. Host Dialog Parameters Description Host type SCSI indicates SCSI control Emulation Select Library Type (NATIVE, STK 9710, EXB 480, AML/S or Scalar1K) Accept Y to accept changes N to reject changes If Y is selected, the screen updates to reflect the changes.
Security Submenu Path: Main Menu Note Refer to your host application documentation for security information. Setup Library Security Use the Security Submenu to change the operator panel LCD Security mode or the password that protects it. The operator panel can also be secured by the host. The method used to secure the operator panel must be the same method used to release the security. See Figure 4-96. User Security ... I/E Security ... Reset Passwords ...
User Security Path: Main Menu Security Setup Library Security User Use User Security to set the user security, or change the user password for the operator panel. This security feature password-protects the operator panel. If User Security is not enabled, the Host Dialog appears. See Figure 4-97.
Security Enabled: N< Change Password: Y Accept: N Figure 4-99 Host Dialog If you enter an incorrect password, Invalid Password appears. See Figure 4-100. You must go back and enter the correct password. You did not enter a valid password. Figure 4-100 Invalid Password If you wish to change the password and if Change Password is Y, the Change Password dialog appears. See Figure 4-101.
I/E Security Path: Main Menu Security Note I/E Security may or may not have the same password as User Security. Setup Library Security I/E Use I/E Security to set the I/E security or change the password for the I/E stations. This security feature passwordprotects all I/E stations. If I/E Security is not enabled, I/E Security appears. See Figure 4-103.
Change Password: Old[0000] New[0000] ^ Accept: N Figure 4-105 Change Password Dialog Enter the old and new passwords and the Password Changed Screen appears. See Figure 4-106 The password has changed. Figure 4-106 Password Changed Screen If you disable security, the Security is Off screen appears. See Figure 4-107. Security is now OFF. Figure 4-107 Security is OFF Screen If you enable security, the Security is On Screen appears. See Figure 4-108. Security is now ON.
Reset Passwords Path: Main Menu Passwords Note To reset passwords to default, contact GCH. Setup Library Security Reset Use Reset Password to reset all passwords to factory default. See Figure 4-109. Reset all passwords back to defaults? Accept: N Figure 4-109 Reset Password Parameters Note Description To Reset to default Y to reset passwords N to leave the password as it is The password default is factory setting.
Media Dialog Path: Main Menu Setup Library Media Use the Media Dialog to control the settings for media handling and reporting. The host software must support device gaps if the library is operating in mixed mode. For example: uninstalled drive, cartridge, or I/E locations. See Figure 4-111. For additional information, refer to the Scalar 10K SCSI Reference Manual.
identifier is added to the end of the barcode label for RES and RVEA. NONE indicates that the media identifier is not used. Extend Y indicates that extended (Extend_RES) element descriptor status is enabled. Extended status is reported for RES and RVEA commands. N indicates that extended element descriptor status is disabled. CODE39 Y indicates the library supports Code 39 labels. N indicates the library does not support Code 39 labels. Mixed Y presents device gaps.
Capacity Submenu Path: Main Menu Note Contact GCH to receive the authorization code. Setup Library Capacity Use the Capacity Submenu to view and change the authorized storage cells and drive limits for the library. See Figure 4-112. > Storage ... Figure 4-112 Capacity Submenu Refer to Storage Dialog below.
Storage Dialog Path: Main Menu Setup Library Capacity Storage Use the Storage Dialog to view the authorized storage cell limits for each media type in the library. See Figure 4-113. LTO < Used:00123 Licensed:00700 Not Licensed: 00881 Change ? N Figure 4-113 Note The library only displays installed media types when you are toggling through the list of storage types. Storage Dialog Parameters Description Media Type Toggles through the installed media types (LTO, DLT, 8MM, Half Inch).
Enter Capacity: [00000] ^ Accept: N Figure 4-114 Note The Up and Down arrows change a digit from 0 to 9. Enter accepts the changed digit then moves the cursor to the next digit. Continue until the new capacity has been entered. Enter Capacity Dialog Step 4 Enter the new capacity (enter leading zeros if necessary), and press Return. Step 5 To accept the new capacity select Y, press Return, and the Enter Authorization Code dialog appears. See Figure 4-115.
Authorization code failed. Figure 4-117 Step 8 Authorization Failed After the size is accepted, Go to Storage Dialog on page 4-80 to display the new library storage cell capacity. RMU Submenu Path: Main Menu Setup Library RMU The Scalar 10K is equipped with a Remote Management Unit (RMU) to access web-based library management via the Ethernet port. Use the RMU Submenu to set the initial values of the RMU network parameters for remote access. See Figure 4-118. >Host... IP...
Host Dialog Path: Main Menu Setup Library RMU Host Use Host Dialog to define the host name for the RMU. See Figure 4-119. Host : webfoot20 Accept : N Figure 4-119 Host Dialog IP Dialog Path: Main Menu Setup Library RMU IP Use the IP Dialog to set the Internet Protocol (IP), Subnet and Gateway network addresses for library communication with the RMU. See Figure 4-120. IP : 100<100.100.100 Sub: 225.225.225.001 Gat: 100.100.100.
More Submenu Path: Main Menu Setup Library More Use the More Submenu to view and change the advanced configuration, calibration, or cartridge parameters and the inventory parameters for the library. See Figure 4-121. >Advanced... Inventory...
Parameters Description Auto Teach Y to enable Auto Teach for automatic configuration and calibration on each power cycle. N to disable Auto Teach on each power cycle. Auto Inventory Y to enable Auto Inventory for automatic cartridge scanning inventory on each power cycle. N to disable Auto Inventory on each power cycle. Operating Mode 0 to select Normal mode of operation.
Inventory Dialog Path: Main Menu Setup Library More Inventory Use the Inventory Dialog to enable or disable the normal or enhanced inventory settings. See Figure 4-123 on page 4-86. The enhanced selection improves the inventory method for reverse printed labels. Inv Method : Enhanced < Accept : N Figure 4-123 Inventory Dialog Parameters Description Normal Y to enable Normal method. N to disable Normal method. Enhanced Y to enable Enhanced method. N to disable Enhanced method.
Drives Submenu Path: Main Menu Setup Drives Use the Drives Submenu to modify a drive SCSI/loop ID, change the Tape Alert Notification setting, use the Tape Alert Notify Configuration Dialog, or view the Logical Serial Number. See Figure 4-124. ID... TA Notification... > TA Notify Config... Logical SN...
ID Dialog Path: Main Menu Setup Drives ID Use the ID Dialog to change a SCSI/loop ID of a new or current drive. See Figure 4-125. Note: If you change any settings, you must Vary Off and Vary On the drive to apply the new settings.
Note Drive changes do not take place until the drive is activated. Parameters Description Drive Drive number and coordinate position ID Current SCSI/Loop ID of the drive New ID New SCSI/Loop ID of the drive Port Fibre channel port number. Not applicable for SCSI drives. Accept Y to accept changes N to reject changes If Y is selected and you are using SCSI drives, the SCSI Drive Selection screen reappears. If Y is selected and you are using fibre channel drives, the Continuation Screen appears.
If Y is selected and you are using dual port fibre channel drives, the Continuation Screen appears for the second fibre channel port. See Figure 4-128 on page 4-90. Drive: DT 00001< [08-1-A-01] ID: 000 New ID: 000 Port : 2 Accept: N Figure 4-128 Note Drive changes do not take place until the drive is activated.
Topology Method of connecting to fibre (Auto, Loop, Nport) Port Fibre channel port number Accept Y to accept changes N to reject changes Tape Alert Notification Dialog Path: Main Menu Setup Drives TA Notification Use the TA Notification Dialog to disable or enable the reporting of tape alerts. See Figure 4-130. TA Notification: Y< .
Tape Alert Notify Configuration Dialog Path: Main Menu Setup Drives TA Notify Config Use the TA Notify Configuration Dialog to disable or enable specific tape alerts. See Figure 4-131.
Table 4-1 Tape Alerts TA September 2007 Name TA Name 15 Memory Chip in Cartridge Failure 16 Forced Eject 17 Read Only Format 18 Tape Directory Corrupted on Load 19 Nearing Media Life 20 * Clean Now 21 Clean Periodic 22 * Expired Cleaning Media 23 Invalid Cleaning Tape 24 Retention Requested 25 Dual-Port Interface Error 26 * Cooling Fan Failure 27 Power Supply 28 Power Consumption 29 Drive Maintenance 30 * Hardware A 31 * Hardware B 32 Interface 33 * Eject Media Fa
Logical Serial Number Path: Main Menu Note When enabling or disabling the logical serial number, the library must be power cycled before the change is reflected in the library. Setup Drives Logical SN Use the Logical SN Dialog to enable or disable the assignment of a logical serial number to a drive that will always be the same for that drive position in the library. The logical serial number is the last 9 digits of the world wide name assigned to the drive slot, preceded by the character “F”.
• View Dialog on page 4-98 IE Station Submenu Path: Main Menu Setup IE Station. Use this option to enable or disable the Touch Teach setting at the I/E stations, if necessary. See Figure 4-134. IE Touch Teach: Y< Accept: N Figure 4-134 IE Station Submenu Parameters Description IE Touch Teach Y to enable the Touch Teach option at IE stations. N to disable the Touch Teach option at IE stations.
Drives Dialog Path: Main Menu Setup Cleaning Drives Use the Drives Dialog to select automatic, or scheduled (specifying a time) for cleaning your drives. See Figure 4-135.
Media Dialog Path: Main Menu Setup Cleaning Media Use the Media Dialog to specify the barcode number to choose a cleaning tape of a specific media in the library. See Figure 4-136 on page 4-97. A BC mask is a valid, partial barcode label that can be followed by a wildcard character (*). barcode labels that match the mask are moved as cleaning tapes. The BC mask must not match more than a maximum of 127 cleaning tapes.
Accept Y to accept changes N to reject changes If Y is selected, the screen updates to reflect the changes. Otherwise, the changed parameters continue to display but no action is taken. View Dialog Path: Main Menu Setup Cleaning View Use the View Dialog to see how much a specific cleaning tape has been used. See Figure 4-138.
Utils Menu Path: Main Menu Utils Use the Utils Menu to perform library utilities. For example, set screen controls or date and time. See Figure 4-139. >Library Drives Towers Figure 4-139 Utils Menu Depending on your selection, refer to: • Library Submenu below • Drives Submenu on page 4-106 • Towers Submenu on page 4-38 Library Submenu Path: Main Menu Utils Library Use the Library Submenu to set your operator panel parameters, change passwords, enable the audio alarm, or set the time and date.
Screen Dialog Path: Main Menu Utils Library Screen Use the Screen Dialog to control the operator panel LCD screen. See Figure 4-141.
Figure 4-143. Otherwise, the screen returns to the Library Submenu. See Figure 4-140 on page 4-99. Enter password: [0000] ^ Accept: N Figure 4-143 Password Dialog Parameters Description Password Selects the password (0000–9999) Accept Y to accept changes N to reject changes If Y is selected while the Password enable is set to Y, the password is changed. See Figure 4-144. The password has been changed.
Audio Dialog Path: Main Menu Utils Library Audio Use the Audio Dialog to enable or disable the audio alarm. See Figure 4-146. Audio Enabled: Y< Accept: Figure 4-146 N Audio Dialog Parameters Description Audio Enable Y to enable audio N to disable audio Accept Y to accept changes N to reject changes If Y is selected, the screen updates to reflect the changes. Otherwise, the changed parameters continue to display but no action is taken.
Time Dialog Path: Main Menu Utils Library Time Dialog Use the Time Dialog to set the library 24 hour time format. See Figure 4-147. The library does not automatically adjust for Daylight Savings Time.
Snap Shot Screen Path: Main Menu Utils Library Snap Shot Use Snap Shot to capture the current operating state of the library to include, database, log, parameter, and trace information. The Snap Shot may be retrieved by a SCSI READ BUFFER command. See Figure 4-148. The Code Snap Shot is now completed. Figure 4-148 Snapshot Response Screen Date Dialog Path: Main Menu Utils Library Date Use the Date Dialog set the library date. See Figure 4-149.
Speed Dialog Path: Main Menu Utils Library Speed Use the Speed Dialog to change the current operating speed of the accessor. The accessor speed automatically increases or decreases as the frequency of motion commands is greater than or less than certain thresholds. See Figure 4-150.
Drives Submenu Path: Main Menu Utils Drives Use the Drives Submenu to change drive status or operations. See Figure 4-152. Status Change Operations Figure 4-152 Drives Submenu Depending on your selection, refer to: • Status Change Submenu on page 4-106 • Operations Submenu on page 4-111 Status Change Submenu Path: Main Menu Utils Drives Status Change Use the Status Change Submenu to prepare the drive for use or to remove the drive from service. See Figure 4-153. > Initialize Activate...
Initialize Dialog Path: Main Menu Initialize Utils Drives Status Change Use the Initialize Dialog to prepare the drive for use. This dialog checks all drives for power and SCSI IDs. See Figure 4-154 and Figure 4-155. Requested command is now in progress. Figure 4-154 Initialize Dialog Requested command is now complete.
Activate Dialog Path: Main Menu Activate Utils Drives Status Change Use the Activate Dialog to select and use any drive in the library. See Figure 4-156.
Parameters Description Drive The device address associated with the selected coordinate Status PRESENT, OFFLINE, ONLINE, or NOT PRESENT Activate ON to activate OFF to deactivate SKIP to skip the drive Vary Off Dialog Path: Main Menu Off Note Power off the drive to change the drive. Utils Drives Status Change Vary Use the Vary Off Dialog to notify the library that the selected drive is not available for use. See Figure 4-158.
Vary On Dialog Path: Main Menu On Utils Drives Status Change Vary The Vary On dialog appears only if a drive has been varied off previously. The Status is always OFFLINE. If multiple drives are varied off, you can scroll to choose which drive to Vary On. Otherwise, the only choice is to accept or reject the status of the drive. Use the Vary On Dialog to notify the library that the selected drive is available for use. The library scans, teaches, and activates the selected drive. See Figure 4-159.
Operations Submenu Path: Main Menu Utils Drives Operations Use the Operations Submenu to update the microcode or perform various drive functions. See Figure 4-160. > Update Microcode... Clean... Unload... Dismount...
Update Microcode Dialog Path: Main Menu Microcode Utils Drives Operations Update Use the Update Microcode Dialog to initiate a drive firmware update. See Figure 4-161. The operator must determine the location coordinate and index of the firmware update tape prior to following this procedure.
Enter Starting Drive Coord: D 03< 1 A 01 Index: ST 00001 Accept : N Figure 4-162 Starting Drive Enter Ending Drive Coord: D 03< 1 A 01 Index: ST 00001 Accept : N Figure 4-163 Ending Drive If Y is selected, the Update Microcode screen appears and shows the drive location of the drive being updated. See Figure 4-164. Otherwise, the changed actions continue to display but no action is taken.
Clean Drives Dialog Path: Main Menu Drives Utils Drives Operations Clean Use the Clean Drives Dialog to initiate a drive cleaning operation. See Figure 4-165.
Requested command is now in progress ... Figure 4-166 Progress Screen Requested command is now complete.
Unload Drives Dialog Path: Main Menu Drives Utils Drives Operations Unload Use the Unload Drives dialog to eject a tape from the specified drive. See Figure 4-168.
Requested command is now in progress. Accepted: N Figure 4-169 Progress Dialog Requested command is now complete.
Dismount Drives Dialog Path: Main Menu Drives Utils Drives Operations Dismount Use the Dismount Drives dialog to eject a tape from the specified drive and bring it back to its home position. See Figure 4-171.
Enter Ending Drive Coord: D 04< 1 A 03 Index: DT 00063 Accept: N Figure 4-172 Ending Drive --DISMOUNTING DRIVES-Drive: 41A3 Status: Running Cancel: N Figure 4-173 Progress Dialog --DISMOUNTING DRIVES-Count: xx Status: Completed Figure 4-174 September 2007 Response Dialog Utils Menu 4-119
Towers Submenu Path: Main Menu Utils Towers Use the Towers Submenu to initialize or change the status of the selected tower. See Figure 4-175. > Status Change... Initialize... Figure 4-175 Towers Submenu Depending on your selection, refer to: • Status Change Dialog below • Initialize Dialog on page 4-122 Status Change Dialog Path: Main Menu Utils Towers Status Change Use the Status Change to change who has access to the tower, the library or the user. See Figure 4-176.
If Y is selected, the current parameter values are accepted. Otherwise the changed parameter values continue to be displayed, and no action is taken. If SERVICE or USER mode is selected, TOWER MODE CHANGE appears. See Figure 4-177. TOWER MODE CHANGE This selection will prevent host access. Continue: N < Figure 4-177 Tower Mode Change If Continue is accepted the following displays appear. Otherwise the changed parameter values continue to be displayed, and no action is taken.
Initialize Dialog Path: Main Menu Utils Towers Initialize Use the Initialize Dialog to provide power to all towers and send the towers to the home position. See Figure 4-180, Figure 4-181, and Figure 4-182. Requested command is now in progress. Figure 4-180 Initialize Dialog Requested command is now complete. Figure 4-181 Command Complete Inventory Towers? Accept: N < Figure 4-182 Inventory Tower If Y is selected, the tower inventory begins.
Service Menu Path: Main Menu Service Use the Service Menu to select library diagnostics or exercisers. These options should only be used by trained service representatives or administrators. See Figure 4-183. > Start... Diags Teach SAC... Figure 4-183 Demo...
See Figure 4-185. Otherwise, the flow continues with either the Start Dialog with No Errors, see Figure 4186, or the Start Dialog with Errors, see Figure 4-187. Confirm change?N< Figure 4-185 Note Confirm Change Dialog Parameters Description Confirm change Y to accept changes to PM values N to reject changes to PM values If Y is selected for the Confirm Change parameter value and no errors were present, the Start Dialog with No Errors is displayed. See Figure 4-186.
Found SAC at: 02/05/01 14:04:38.68 SAC : E1 Error: 0x07110301 Figure 4-187 Start Dialog with Errors Diags Submenu Path: Main Menu Note Diagnostics are grouped according to functional areas. Service Diags Use the Diags Submenu to run library diagnostics. See Figure 4-188. > Accessor Gripper Scanner Tower Figure 4-188 DI/DO SelfTest...
Accessor Submenu Path: Main Menu Service Diags Accessor Use the Accessor Submenu to move the accessor. See Figure 4-189. >Move... Step... Trace...
Move Dialog Path: Main Menu Service Diags Accessor Move Use the Move dialog to move the accessor in a figure eight pattern without accessing cartridges. See Figure 4-190. The accessor test does corner moves. Cycles to run:009< Accept: N Figure 4-190 Move Dialog Parameters Description Cycles to Run Indicates the desired cycle count (001–999) Accept Y to accept changes N to reject changes If Y is selected, the Response Screen appears. See Figure 4-191 on page 4-127.
Step Path: Main Menu Service Diags Accessor Step Use Step to provide low level accessor control. The option should be used only by trained service personnel. See Figure 4-192. This test should be used by trained personnel ONLY! Continue: N< Figure 4-192 Note There is a .3mm tolerance for each x-axis or y-axis step.The Step screen display does not show the exact step movement. Step Screen Parameters Description Continue Y to continue the test.
Trace Path: Main Menu Service Diags Accessor Trace Use Trace to monitor the following error of the accessor motors and print the error information to the library trace. The option should be used only by trained service personnel. See Figure 4-194. DIAGS ACCESSOR TRACE Speed: NORMAL< Accept: N Figure 4-194 Accessor Trace Screen Parameters Description Speed NORMAL, MEDIUM, or SLOW.
Get/Put Storage Dialog Path: Main Menu Storage Service Diags Gripper Get/Put Use the Get/Put Storage Dialog to start an in place get and put of all cartridges in a specified range. No element to element movements are allowed. See Figure 4-196.
The fourth field indicates the column of the section (A–B) The fifth field indicates the row of the column (01–6) Index The device address associated with the selected coordinate parameter Accept Y to accept N to reject If Y is selected, the Number of Elements Dialog appears. See Figure 4-198. Otherwise, the changed parameters continue to display but no action is taken.
Note If the operation stops, the Cancel parameter no longer displays. 4-132 Menus and Commands Parameters Values Cycle The number of completed test cycles of the requested cycles Status Shows the status of the indicated cycle (Running, Completed, Error, Canceled) Cancel Y to cancel the test. N to continue running the test. If Y is selected for the Cancel parameter value, the test is canceled. Otherwise, the test continues.
Get/Put Drives Dialog Path: Main Menu Drives Service Diags Gripper Get/Put Use the Get/Put Drives dialog to perform a get and put of all cartridges in a specified range to a specific drive. See Figure 4200. Drives to be tested must have a cartridge loaded. If no cartridge is loaded in the drive, the drive will be skipped during the test.
The fourth field indicates the column of the section (A–P) The fifth field indicates the row of the column (01–15) Index The device address associated with the selected coordinate parameter: DT = data transfer device IE = insert/eject device ST = storage device Accept Y to accept N to reject If Y is selected, the Number of Drives Dialog appears. See Figure 4-202. Otherwise, the changed parameters continue to display but no action is taken.
DIAGS GRIPPER TEST Cycle :006 of 009 Status:Running Cancel: N< Figure 4-203 Note If the operation stops, the Cancel parameter no longer displays. Response Dialog Parameters Description Cycle The number of completed test cycles of the requested cycles Status Shows the status of the indicated cycle (Running, Completed, Error, Canceled) Cancel Y to cancel the test N to continue running the test If Y is selected for the Cancel parameter value, the test is canceled. Otherwise, the test continues.
Test Dialog Path: Main Menu Service Diags Gripper Test Use Test to perform various tests of Gripper functions (reach, pivot, and Gripper fingers). Only trained service personnel should use this function. See Figure 4-205. This test should be used by trained personnel ONLY! Continue: N< Figure 4-205 Test Screen Scanner Submenu Path: Main Menu Service Diags Scanner Use the Scanner Submenu to verify and test the barcode scanner. See Figure 4-206. >Verify... Trigger... Fiducial Test...
Verify Dialog Path: Main Menu Service Diags Scanner Verify Use the Verify Dialog to confirm that the barcode scanner is level. This function should be used by trained service personnel. Refer to the Scalar 10K Maintenance Guide for the step-by-step procedure to adjust the scanner. See Figure 4-207. DIAGS SCANNER VERIFY Verify scanner beam is level. Y Position : 0818.
Trigger Dialog Path: Main Menu Service Diags Scanner Trigger Use the Trigger Dialog to trigger the barcode scanner to read, decode, and display whatever barcode label is within the range of the beam. See Figure 4-208. SCANNER TRIGGER Pressing Enter will trigger scanner BC :000389 Figure 4-208 4-138 Menus and Commands Response Screen Parameters Description BC Returns the barcode label information for the storage cartridge.
Fiducial Test Dialog Path: Main Menu Test Service Diags Scanner Fiducial Use the Fiducial Test dialog to test the scanner for proper operation. See Figure 4-209. Loops:00 Test: 1 Xcnt:000000 Ycnt:000000 Continue: Y< Figure 4-209 Fiducial Test Dialog Parameters Description Test 1 reads the Insert/Eject Station 1 fiducial and displays the found edge coordinates. 2 reads the Insert/Eject Station 2 and displays the found edge coordinates.
Tower Submenu Path: Main Menu Service Diags Tower Use the Tower Submenu to step it through each position or to send the tower to the Home position. See Figure 4-210. > Home Step Figure 4-210 Tower Submenu Depending on your selection, refer to: • Home Dialog below • Step Dialog on page 4-142 Home Dialog Path: Main Menu Service Diags Tower Home Use the Home Dialog to send the tower to the home position. See Figure 4-211.
Tower Homing Tower :01 LTO Accept : N Figure 4-212 Tower Homing If you are in SERVICE mode and Y is selected, the following displays appear and the tower goes to the homing position. See Figure 4-213 and Figure 4-214. If you are not in SERVICE mode and Y is selected, the WRONG TOWER MODE display appears, select Accept to change to SERVICE mode. See Figure 4-215. Requested command is now in progress. Figure 4-213 Initialize Dialog Requested command is now complete.
Step Dialog Path: Main Menu Service Diags Tower Step Use the Step Dialog to move the tower through each position. See Figure 4-216. This test should be used by trained personnel ONLY! Continue: N < Figure 4-216 Home Dialog Parameters Description Continue Y to continue the test N to cancel the test If you are in SERVICE mode and Y is selected for the Continue, the following display appears and the tower is ready to position. See Figure 4-217.
WRONG TOWER MODE Set mode for TCL (01) to SERVICE. Accept: N < Figure 4-218 Wrong Tower Mode DI/DO Submenu Path: Main Menu Note Service Diags DI/DO Use the DI/DO to run loopback tests, or sensor or lock tests. See Figure 4-219. Use these tests to isolate problems in the system. > Loopback... Sensors Locks...
Parameters Description Device Displays the loopback tests to run (LMC, LIE, LPN)) Number Displays which device number should be tested. This field is always set to 01 because there is only one of each device to be tested in the Scalar 10K Accept Y to accept changes N to reject changes If Y is selected, the Response Screen appears. See Figure 4-221. Otherwise, the changed parameters continue to display but no action is taken.
Sensors Submenu Path: Main Menu Service Diags DI/DO Sensors Use the Sensors Submenu to test the system sensors and to view the changes in real time. See Figure 4-222. > Wrap ... Real Time ...
Wrap Dialog Path: Main Menu Wrap Service Diags DI/DO Sensors Use the Wrap Dialog to test the ability of the system sensors to report state changes. See Figure 4-223.
Parameters Description Results Passed indicates that the test executed successfully Failed indicates that the test did not execute successfully Accept Y to accept changes N to reject changes Real Time Path: Main Menu Real Time Service Diags DI/DO Sensors Use Real Time to select a sensor to test and to view the sensors state changes in real time. See Figure 4-225.
SV_DOOR = 0 ANY_DOOR= 0 X_HOME_TOP= 0 X_HOME_BOTTOM= 0 Y_HOME= 0 Figure 4-227 LSC SENSORS Real Time Results (LMC 4) Parameters Description OP_DOOR 0 indicates an ON state 1 indicates an OFF state ANY_DOOR 0 indicates an ON state 1 indicates an OFF state SV_DOOR 0 indicates an ON state 1 indicates an OFF state X_HOME_TOP 0 indicates an ON state 1 indicates an OFF state X-HOME-BOTTOM 0 indicates an ON state 1 indicates an OFF state Y-HOME 0 indicates an ON state 1 indicates an OFF state T_HOME= 0
Parameters Description IE_LOCKED 0 indicates an ON state 1 indicates an OFF state IE_CLOSED 0 indicates an ON state 1 indicates an OFF state G_HOME = G_TOUCH= P_HOME = P_RIGHT= Figure 4-230 1 R_MID= 0 0 R_RIGHT= 0 1 0 LGR SENSORS Real Time Results Parameters Description G_HOME 0 indicates an ON state 1 indicates an OFF state G_TOUCH 0 indicates an ON state 1 indicates an OFF state P_HOME 0 indicates an ON state 1 indicates an OFF state P_RIGHT 0 indicates an ON state 1 indicates an OFF stat
SV_DOOR = 0 OP_DOOR= 0 Figure 4-232 LMC 4 SENSORS Real Time Results Parameters Description SV_DOOR 0 indicates an ON state 1 indicates an OFF state OP_DOOR 0 indicates an ON state 1 indicates an OFF state Locks Dialog Path: Main Menu Service Diags DI/DO Locks Use the Locks dialog to exercise the I/E station lock without having to open and close the I/E station. See Figure 4-233. If media removal has been prevented by the host, the I/E station cannot be unlocked.
Self Test Dialog Path: Main Menu Service Diags Self Test Use the Self Test Dialog to run a predetermined sequence of diagnostics and exercisers. See Figure 4-234. The self test runs a sequence of diags. Cycles to run:009< Accept: N Figure 4-234 Self \Test Dialog Parameters Description Cycles to Run Indicates the desired cycle count (001–999) Accept Y to accept changes N to reject changes If Y is selected, the Response Dialog appears. See Figure 4-235.
P/S Submenu Path: Main Menu Service Diags P/S Use the P/S Submenu to test the Library and universal drive sled (UDS) power supplies. See Figure 4-236. Library Power ... UDS Power ... Figure 4-236 P/S Submenu Library Power Path: Main Menu Service Diags P/S Library Power Use Library Power to test the installed DC power supply status with respect to AC input and DC output. The function indicates whether the power supplies are functioning properly. See Figure 4-237.
UDS Power Path: Main Menu Service Diags P/S UDS Power Use UDS Power to view the status of the installed UDS power supplies. See Figure 4-238.
Library Submenu Path: Main Menu Service Diags Library Use the Library Submenu to perform move tests. See Figure 4239. > Storage Move... Corner Moves... Figure 4-239 Library Submenu Storage Move Path: Main Menu Move Service Diags Library Storage Use Storage Moves to move a cartridge through every storage cell in a given range. The cartridge is moved to or from the I/ E station and then to the specified cells. This test requires a service-level password.
Corner Moves Path: Main Menu Moves Service Diags Library Corner Use Corner Moves to move cartridges from the I/E station to each corner of each storage section for all media types. There must be three cartridges of the same type, in a row, present in the I/E station for the test to work properly. Additionally, the test will only exercise the corners in the library that are empty. See Figure 4-241.
Teach Submenu Path: Main Menu Service Teach Use the Teach Submenu to reset and re initialize the library configuration. See Figure 4-242. > New... Drive... Continue... Gripper... Current... Tape... Bays...
Parameters Description Continue Y to continue the teach new N to return to the previous submenu If Y is selected for the Continue parameter value, the Progress Screen followed by either the Response Screen or Failed Screen appears. See Figure 4-244, Figure 4-245, and Figure 4-246. The requested teach is in progress... Figure 4-244 Progress Screen The requested teach completed OK. Figure 4-245 Response Screen Teach Failed: Hardware Failed.
Continue Dialog Path: Main Menu Service Teach Continue Use the Continue dialog to resume a failed Teach New operation. See Figure 4-247. A Teach Continue continues a failed Teach New Command. Continue: N< Figure 4-247 Continue Dialog Parameters Description Continue Y to continue the teach new N to return to the previous Dialog If Y is selected for the Continue parameter value, the Progress Screen appears followed by either the Response Screen or Failed Screen.
Teach Failed: Hardware Failed. Figure 4-250 Failed Screen Current Dialog Path: Main Menu Service Teach Current Use the Current Dialog to re-calibrate the library coordinate information. All previous configuration and inventory information is retained. See Figure 4-251. A teach current will reset the positional information only.
Note Teach Bays removes drives which have been previously varied off and removed from the library configuration. Parameters Description Continue Y to continue the teach current N to return to the previous Dialog If Y is selected for the Continue parameter value, the Starting and Ending Dialog appears. See Figure 4-252. Starting Rack: 01 Ending Rack: 02 Accept: N Figure 4-252 Starting and Ending Dialog Parameters Description Starting Rack Indicates which rack to begin the Teach Current operation.
The requested teach completed OK. Figure 4-254 Response Screen Teach Failed: Hardware Failed.
Bays Dialog Path: Main Menu Service Teach Bays Use the Bays Dialog to reteach drive locations in a specified rack. See Figure 4-256. A Teach Bays clears and reteaches drive locations in a rack. Continue: N< Figure 4-256 Note Teach Bays removes drives which have been previously varied off and removed from the library configuration.
The requested teach completed OK. Figure 4-259 Response Screen Teach Failed: Hardware Failed.
Drive Dialog Path: Main Menu Service Teach Drive Use the Drive Dialog to clear and reteach a drive location. See Figure 4-261. A Teach Drive will clear and reteach a drive location. Continue: N< Figure 4-261 Drive Dialog Parameters Description Continue Y to continue the teach new N to return to the previous Dialog If Y is selected for the Continue parameter value, Continuation Screen appears. See Figure 4-262 on page 4-164.
The requested teach completed OK. Figure 4-264 Response Screen Teach Failed: Hardware Failed.
Note Perform a teach gripper after replacing the gripper FRU. If a teach gripper is only marginally successful, the library will post a message advising you to perform a teach current. Gripper Dialog Path: Main Menu Service Teach Gripper Use the Gripper Dialog to reteach the gripper to match the scanner geometry. See Figure 4-266. A Teach Gripper will reteach the gripper to scanner geometry. Continue: N< Figure 4-266 Gripper Dialog Parameters Description Continue Y to continue the teach new.
Teach marginal Teach Current recommended. Figure 4-269 Teach Marginal Screen Teach Failed: Hardware Failed.
Tape Dialog Path: Main Menu Service Teach Tape Use the Tape Dialog to refine teach positions and improve get and put functions for LTO linear storage. This feature is for Quantum use only. See Figure 4-271. A Teach Cartridge will adjust storage cell positions Continue:N Figure 4-271 Teach Tape Dialog Refer to Teach Tape Instructions, 6-01319-01, for information on how to perform a Teach Tape.
Demo Dialog Path: Main Menu Note At least one storage element for each media type must be empty for the Demo to run. Service Demo Use the Demo Dialog to move cartridges randomly from storage element to storage element. You can also select Demo to move cartridges to tape drives. See Figure 4-273 and Figure 4-274. Enter password: [0000] ^ Accept: N Figure 4-273 Caution Enter Password Dialog If your library is host partitioned, do not use the operator panel to move a cartridge.
Include drives: Y Accept: Y Figure 4-275 Note The Demo feature does not work with 3590 drives. If your library contains 3590 drives, do not include drives in the Demo. Include Drives Dialog Parameters Description Include Drives Y indicates that the drives are included in the moving of the cartridges N indicates that the drives are not included in the moving of the cartridges Accept Y to accept the changed N to reject the changes If Y is selected, the Response Dialog appears. See Figure 4-276.
Verify Submenu Path: Main Menu Service Verify Use the Verify Dialog to perform and get a report of the installation verification test. See Figure 4-277. > All... Report... Figure 4-277 Verify Submenu Depending on your selection, refer to: • All Dialog on page 4-171 • Report Dialog on page 4-172 All Dialog Path: Main Menu Service Verify All This is for Quantum use only.
Report Dialog Path: Main Menu Service Verify Report Use the Report Dialog to generate a print of the installation verification test. See Figure 4-279. Before selecting this option, make sure that a serial print cable is connected to a serial port, before you generate a print. When the Report is selected, the Report Screen is displayed. See Figure 4-279.
About Screen Path: Main Menu About The About Screen displays your library firmware information (embedded software). For example, version and serial number. See Figure 4-282. LIBRARY FIRMWARE Version 300A.xxxxx (c) Copyright 2005 Serial# 202000012 Figure 4-282 September 2007 About Screen Parameter Description Version Displays the current version of the library firmware (library controller firmware only).
4-174 Menus and Commands 6-00058-05 Rev A
5 Processing Media Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Tape Cartridge Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Inspecting Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Handling Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5-2 Processing Media 6-00058-05 Rev A
6- Overview This chapter includes information on processing media and is organized as follows: • Tape Cartridge Maintenance below • Inserting Tape Cartridges on page 5-6 • Ejecting Tape Cartridges on page 5-11 • Understanding Barcodes on page 5-12 • Cleaning Drives on page 5-16 Tape Cartridge Maintenance The library uses magnetic tape cartridge technology to collect, backup, and archive data. Magnetic tape is made of flexible plastic that is coated with ferromagnetic material on one side.
Inspect tape cartridges in the following situations: • If a cartridge has been dropped from a height greater than three feet. • If the tape drive becomes inoperable after loading a tape cartridge. • If the cartridge has been stored in a dusty environment without a case. Do not use the tape cartridges in the following situations: • If there is condensation in or on the tape cartridge. • If the cartridge has cracks or other physical damage. • If the cartridge casing is split at the seams.
• When tape cartridges are stored in an extended archival environment, always orient the cases so that the reel axis is horizontal. Use protective cases if storage containers are accommodating. • Never stack cartridges in a stack of more than five. • Do not place cartridges on or near devices that may produce magnetic fields such computer monitors or motors. Such exposure can alter or erase data on the cartridge.
Inserting Tape Cartridges Use the Insert/Eject (I/E) station to insert tape cartridges into the library. You can also manually bulk load cartridges directly into an aisle. Inserting Tape Cartridges Using the Insert/Eject Station When using the I/E Station to insert tape cartridges, library operations are not disrupted. Proceed as follows to insert cartridges through the I/E station: Step 1 Remove an I/E magazine from the I/E station. Step 2 Insert the cartridges into the I/E magazine.
Manually Bulk Loading Tape Cartridges You can manually bulk load tape cartridges directly into licensed storage locations (cells). This process is faster than loading a few cartridges at a time through the I/E station and is the normal process for loading a new library. Warning Movements of mechanical components in the library can cause serious injury. Make sure that all power to the library is off before entering the library through the access door.
Step 2 Select Status Change. The Set Status Dialog appears. See Figure 5-2. Tower : 01 LTO < Mode : LIBRARY State : READY Accept: N Figure 5-2 Set Status Dialog Step 3 Select the TM to change. Step 4 Change the Mode field to USER. The State automatically changes to NOT READY. Step 5 Change Accept to Y. TOWER MODE CHANGE appears. See Figure 5-3. TOWER MODE CHANGE This selection will prevent host access. Continue: N < Figure 5-3 Step 6 Tower Mode Change Change Continue to Y.
Step 9 Continue bulk loading your cartridges. When your bulk load completes, proceed as follows: Step 1 Close the TM service door. Step 2 Set the Mode field to LIBRARY. See Figure 5-5. Tower : 01 LTO < Mode : LIBRARY State : READY Accept: N Figure 5-5 Set Status Dialog If Y is selected for the Accept parameter value, Tower Mode Change in Progress appears. See Figure 5-6. If N is selected for the Accept parameter value, the display returns to USER mode and no action is taken.
Step 3 Inventory Tower screen appears when the requested command completes. See Figure 5-7. Inventory Tower: 01? Accept: N < Figure 5-7 Inventory Tower If Y is selected for the Accept parameter value, Tower Inventory In Progress appears. See Figure 5-8 on page 5-10. If N is selected for the Accept parameter value, Requested Command Complete appears and no action is taken. See Figure 5-9 on page 510. Requested command is now in progress.
Ejecting Tape Cartridges Use the I/E station to remove tape cartridges from the library. Using the I/E station to remove cartridges does not disrupt library operations. To remove tape cartridges from the library, do the following: Step 1 Issue a SCSI MOVE MEDIUM command from the host with the source storage cell and the destination I/E cell. — or — Execute the Eject command from the operator panel. Refer to Eject Dialog on page 4-56.
Understanding Barcodes Each tape cartridge in the Scalar 10K must have an external label that is operator and machine readable to identify the barcode number. A barcode must use only uppercase letters A to Z and/or numeric values 0 to 9. The Scalar 10K currently supports Code 39 type barcode labels. Note The 6 character 8 mm barcode labels contain a seventh character checksum that is reported as A in MIXED media mode and interpreted as part of the barcode in EXTENDED mode.
• • • Bars should read in a uniform direction. Nonuniform reading directions are feasible in principle, but have a detrimental effect on performance. Each label should be applied in the upper right corner of the tape cartridge recess (when oriented vertically). Quality Testing Compliance with these specifications can be checked and documented with the Ergilaser 3000 High Density barcode measuring device that is manufactured by the Laetus Company.
Barcode Label Restrictions The Scalar 10K supports a range of media labels. With mixed media enabled, some additional restrictions apply. Note Duplicate barcodes are not supported even if different media labels are used. All labels are restricted to sixteen character (in extended mode) and six character (in default and mixed media mode) barcodes.
In Figure 5-11 on page 5-14, the numeric listing above each label type identifies the restriction associated with the label. September 2007 1 This is a six-character Code 39 forward printed label for a DLT cartridge. The Scalar 10K supports only CompacTape IV DLT cartridges. 2 This is a six character Code 39 forward printed label for a SDLT cartridge. 3 This is a six character forward printed label for an 8 mm cartridge. 4 This is a six character Code 39 backward printed label.
Cleaning Drives Note Cleaning cartridges have white labels and the first three letters for the Volser number are CLN. Most tape drives require occasional cleaning. The cleaning cartridge cleans accumulated debris from the tape drive and the read/write head.
Inserting and Ejecting Cleaning Cartridges Before cleaning a drive, make sure that a cleaning cartridge is in the library inventory, know the status of any cleaning cartridge in the library, and know how to insert or eject a cleaning cartridge. Caution If your library is host partitioned, do not use the operator panel to move a cartridge. The library does not know the partition limits and could move a cartridge outside of the partitioned area, making that cartridge inaccessible to the host.
Step 2 Enter the Media Type and BC (number of the cleaning cartridge you want to insert), and then select Y in the Continue field. The Usage Dialog appears. See Figure 5-13 on page 5-18. Current Use: Max Use: 000< 000 Accept: N Figure 5-13 Step 3 Usage Dialog Enter Current Use (how many times the cleaning cartridge has been used), and Maximum Use (how many times the cleaning cartridge can be used), and then select Y in the Accept field. View Dialog Check to see status of your cleaning cartridges.
Insert a Cleaning Cartridge Note It is possible to use the I/E station as storage for cleaning media but is not recommended. This procedure describes how to insert a cleaning cartridge. For more information, refer to Insert Clean Tape Dialog on page 4-53. Step 1 From the operator panel Main Menu, select Commands Insert/Eject Insert Clean Tape. The Insert Clean Tape Dialog appears. See Figure 5-15 on page 5-19.
The Current Dialog appears. See Figure 5-18. Current Max Use: 000< Use: 000 Accept: N Figure 5-18 Note Maximum used: SDLT/DLT = 20 LTO = 20 AIT = 10 Step 5 Current Dialog Enter Current (how many times the cleaning cartridge has been used), Max (how many time the cleaning cartridge can be used before it must be ejected), and Accept. When the insert operation completes the Command Complete Dialog appears. See Figure 5-19. Requested command is now complete.
Eject a Cleaning Cartridge This procedure describes how to eject a cleaning tape. For more information, refer to Eject Clean Tape Dialog on page 4-58. Step 1 From the operator panel Main Menu, select Commands Insert/Eject Eject Clean Tape. The Insert Clean Tape Dialog appears. See Figure 5-20. Enter SOURCE Coord: S 01 1< A 01 Index: ST 00001 Accept: N Figure 5-20 Step 2 Insert Clean Tape Dialog Enter the source Coord, Index, and Accept. The Eject In Progress appears. See Figure 5-21.
AutoClean The host should not share Scalar 10K controlled cleaning media. If a host does share the Scalar 10K firmware controlled cleaning media, the Scalar 10K firmware does not change or update cleaning media usage information. Use this procedure to set autoclean. For more information, refer to Drives Dialog on page 4-96. Step 1 From the operator panel Main Menu, select Setup Cleaning. The Cleaning Submenu appears. See Figure 5-23. >Drives... Media... View...
6 Error Messages Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Understanding Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Operator Intervention Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Service Action Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6-2 Error Messages 6-00058-05 Rev A
7- Overview This chapter contains information on error messages, how to resolve a stuck accessor, and frequently asked questions.
Operator Intervention Messages Table 6-1 describes the operator intervention messages. Each message may contain up to four lines of information, including variable information that is specific to the message. For SAC indications, refer to Service Action Codes on page 611. Table 6-1 Operator Intervention Messages Message Lines Variables MOTION PROHIBITED! Safety flag is reset when aisle door is opened. None. Alert not found. Press Enter.
Table 6-1 Operator Intervention Messages (Continued) Message Lines September 2007 Variables ->SYSTEM REBOOTEDSYSTEM REBOOTEDTOO MANY ERRORS!
Table 6-1 Operator Intervention Messages (Continued) Message Lines Variables INTERVENTION NEEDED! Check connection and/or termination on second SCSI bus. None INTERVENTION NEEDED! Remove cartridge in gripper, place back into [%Y %Z %A %B]. %Y %Z %A %B INTERVENTION NEEDED! Storage may be full, or IE magazine types may be incorrect. None INTERVENTION NEEDED! Cartridge extended in front of gripper.
Table 6-1 Operator Intervention Messages (Continued) Message Lines September 2007 Variables CELL IS OBSTRUCTED Please check to see if cell is empty. %X [%Y %Z %A %B] %X %Y %Z %A %B = = = = = index number rack number section number column letter row number CELL IS EMPTY Please check to see if cell is full. %X [%Y %Z %A %B] %X %Y %Z %A %B = = = = = index number rack number section number column letter row number DRIVE COMM FAILED Please verify drive communication path.
Table 6-1 Operator Intervention Messages (Continued) Message Lines Variables INTERVENTION NEEDED! Locate dropped cartridge and insert into [%Y %Z %A %B] %Y %Z %A %B = = = = rack number section number column letter row number DRIVE INIT FAILED Please correct drive initialization for %X [%Y %Z %A %B] %X %Y %Z %A %B = = = = = index number rack number bay number column letter row number DRIVE CLEAN FAILED A cleaning operation failed to clean.
Table 6-1 Operator Intervention Messages (Continued) Message Lines Variables TOWER INIT FAILED Please correct tower initialization for tower %Y %Y = rack number TOWER NOT ONLINE Please correct the tower status for tower %Y %Y = rack number TOWER WRONG MODE Please set mode to %X for tower %Y %X = mode %Y = rack number INVALID LABEL Please check cart for valid label.
Table 6-1 Operator Intervention Messages (Continued) Message Lines 6-10 Variables WARNING! The inventory may not be current.
Service Action Codes This section contains information on SACs and is organized as follows: • Understanding Service Action Codes and Modifiers on page 611 • Service Action Code Table on page 6-15 Understanding Service Action Codes and Modifiers SACs are used to help define the cause of the problem. If a failure occurs that requires operator intervention and/or a service call, a SAC is generated and displayed on the operator panel.
• 01-48: For drive failures, this value indicates drive location, with 01 being the bottom right drive location (viewing from the back of the module) and 48 being the top left drive location (for UDS half-height). Drives are counted from right to left and bottom to top. For information on drive location numbering for all drive types, see Figure 6-1 on page 6-13 and Figure 6-2 on page 614. — or — • 01-04: For I/E Station failures, the value indicates the Insert/Eject station number from 1 to 4.
UDS Control Module With Two Drive Bays First UDS Drive Module With Four Drive Bays Control Module With 2 Drive Bays Drive Location Numbering for UDS Half and Full-Height Drive Location 39 Drive Location 38 Drive Location 37 Drive Location 36 Drive Location 35 Drive Location 34 Drive Location 33 Drive Location 32 Drive Location 31 Drive Location 30 Drive Location 29 Drive Location 28 Drive Location 27 Drive Location 26 Drive Location 25 Drive Location 23 Drive Location 24 Drive Location
First 3590 Drive Module with Four Drive Bays Drive Location 14 Drive Location 13 Drive Location 02 Drive Location 01 Figure 6-2 6-14 Error Messages Drive Bay 4 Drive Location 25 Drive Bay 3 Drive Location 26 Drive Bay 2 Drive Location 37 Drive Bay 1 Drive Location 38 First 3592 Drive Module with Four Drive Bays 3590 and 3592/TS11210 Drive Bay/Drive Location Numbering 6-00058-05 Rev A
Service Action Code Table Table 6-2 lists all SACs and their corresponding SACresolution actions. For each SAC, always perform the actions in the order presented, starting with Action 1 and continuing down the list until the problem is resolved or you are instructed to call the GCH. Table 6-2 Service Action Codes Reported SAC Perform these actions 01 00 00 Type 1 Software errors including Microcode and Operating System errors. Action 1 Power Off and On the Scalar 10K library to recover from the error.
Table 6-2 Reported SAC 04 00 00 Service Action Codes (Continued) Perform these actions Type 4 Software errors (inter Processor) including Microcode and Operating System errors. Action 1 Power Off and On the Scalar 10K library to recover from the error. Refer to Shutting Down the Scalar 10K on page 3-8 and Starting the Scalar 10K on page 3-7. Wait at least one minute between powering Off and On the library. Action 2 If the problem is not corrected or persists, contact GCH.
Table 6-2 Reported SAC 13 00 00 Service Action Codes (Continued) Perform these actions Cannot read barcode label or the label is bad. Action 1 Check the barcode label to verify that it: • meets the specifications listed Barcode Labels on page 5-12 and Barcode Label Restrictions on page 5-14. • is applied correctly as described in Applying Labels on page 5-13. In addition, verify that the barcode label is not: • damaged or dirty. • too short (less than 5 characters) or too long (more than 16 characters).
Table 6-2 Service Action Codes (Continued) Reported SAC 21 00 00 Perform these actions NVRAM failures. Action 1 Power Off and On the Scalar 10K library to recover from the error. Refer to Shutting Down the Scalar 10K on page 3-8 and Starting the Scalar 10K on page 3-7. Wait at least one minute between powering Off and On the library. Action 2 If the problem is not corrected or persists, contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8.
Table 6-2 Reported SAC 31 00 00 Service Action Codes (Continued) Perform these actions A fatal error is detected in SCSI port 2. Action 1 Verify that the SCSI bus connected to Library Port 2 is properly terminated and powered. Action 2 Verify that the SCSI ID is unique for the SCSI cable. Action 3 Verify that the Library SCSI Port 2 is properly configured by using the operator panel (Main Menu Setup Library SCSI Ports). Action 4 If the problem is not corrected or persists, contact GCH.
Table 6-2 Reported SAC 35 00 00 Service Action Codes (Continued) Perform these actions A fatal SCSI error is detected but the port is unknown. Action 1 Verify that the SCSI busses connected to both Library Ports (if applicable) are properly terminated and powered. Action 2 Verify that the SCSI ID is unique for the SCSI cable. Action 3 Verify that both Library SCSI Ports are properly configured (if applicable) by using the operator panel (Main Menu Setup Library SCSI Ports).
Table 6-2 Reported SAC 42 00 00 Service Action Codes (Continued) Perform these actions A wrong library configuration is detected, the data reporting the number of racks installed is different than expected. Action 1 Run Teach New from the operator panel (Main Menu Teach New). Service Teach Action 2 If the problem is not corrected or persists, contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8.
Table 6-2 Service Action Codes (Continued) Reported SAC 47 xx yy Perform these actions During a Get or Put operation, the calculated Y position exceeded the allowable limits. Action 1 Note the location of the storage assembly or magazine as indicated in the SAC modifiers xx and yy: • xx: rack number (1 to 16) • yy: section number within a rack or I/E Station (1 to 5) For more information on SAC modifiers, refer to Service Action Codes on page 6-11. Action 2 Contact GCH.
Table 6-2 Reported SAC 60 xx yy Service Action Codes (Continued) Perform these actions Cannot complete the Lock/Unlock Insert/Eject station commands. Action 1 Use the modifier xx yy to locate the Insert/Eject station: • xx = rack number (1 to 16) • yy = Insert/Eject station number (1 to 4) For more information on SAC modifiers, refer to Service Action Codes on page 6-11. Action 2 Make sure that the door (identified by xx yy) is properly closed.
Table 6-2 Reported SAC 70 00 00 Service Action Codes (Continued) Perform these actions Failures detected in the Gripper Assembly Finger Open/Close operations. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. 71 00 00 Failures detected in the Gripper Assembly Pivot operation. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8.
Table 6-2 Reported SAC 74 00 00 Service Action Codes (Continued) Perform these actions A Get command was issued but the sensor indicated that the source location is empty. Action 1 This error can be caused by a cartridge not fully inserted in the storage cell above the failing cell. Check to see if this condition exists, if it does, push the cartridge into its cell and re-inventory the entire column containing the cell (Main Menu Commands Inventory).
Table 6-2 Reported SAC 7A 00 00 Service Action Codes (Continued) Perform these actions Failures detected in the Gripper Assembly Retract operations. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. 7B 00 00 Failure detected in a Teach Master operation. This failure occurs most likely when a Teach operation is executed as part of the Installation process. Action 1 Contact GCH.
Table 6-2 Reported SAC 80 00 00 Service Action Codes (Continued) Perform these actions Failures detected in the X-axis servo system. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. 81 00 00 Failures detected in the Y-axis servo system. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. 82 00 00 An unexpected Motor Control condition was received. Action 1 Contact GCH.
Table 6-2 Reported SAC 86 00 00 Service Action Codes (Continued) Perform these actions The first full speed move command issued when the accessor is at home position failed. Action 1 Press the Ready button on the operator panel and observe the accessor to see which axis (X or Y) fails to move. Action 2 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. 87 00 00 The accessor cannot move away from X-axis home position. Action 1 Contact GCH.
Table 6-2 Reported SAC 92 xx yy Service Action Codes (Continued) Perform these actions A down level LBI card was detected by the library firmware when a newer version is required for this library configuration to operate. Action 1 Use the modifier xx yy to locate the card: • xx = rack number (1 to 16) • yy = 00 do not care condition See Service Action Codes on page 6-11 for more information. Action 2 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8.
Table 6-2 Reported SAC 94 xx yy Service Action Codes (Continued) Perform these actions Communication was established between the Library and the tape drive but the Library cannot determine the status of a particular Tape drive. Action 1 Use the modifier xx yy to locate the failing tape drive: • xx = rack number (1 to 16) • yy = drive location (1 to 48) Where 1 is the bottom right drive location (viewing from the back of the module) and 48 being the top left drive location.
Table 6-2 Reported SAC 95 xx yy Service Action Codes (Continued) Perform these actions An error was detected and reported by the drive sled. Action 1 Use the modifier xx yy to locate the failing tape drive: • xx = rack number (1 to 16) • yy = drive location (1 to 48) Where 1 is the bottom right drive location (viewing from the back of the module) and 48 being the top left drive location. Drives are counted from right to left and bottom to top.
Table 6-2 Reported SAC 96 xx yy or 96 xx yy z Service Action Codes (Continued) Perform these actions Library detected a tape drive hardware failure. Action 1 Use the modifier xx yy z to locate the failing tape drive: • xx = rack number (1 to 16) • yy = drive location (1 to 48) • z = character error displayed on some tape drive types For the yy modifiers, 1 is the bottom right drive location (viewing from the back of the module) and 48 being the top left drive location.
Table 6-2 Reported SAC 99 xx yy Service Action Codes (Continued) Perform these actions Incorrect tape drive product ID. Note: This error has no impact on library operations. Action 1 This problem does not require any action to continue library operations. However, contact GCH to correct this improper product ID problem. For GCH contact information, refer to Getting More Information or Help on page 18. 9B xx yy A failure occurred in response to a Load command.
Table 6-2 Service Action Codes (Continued) Reported SAC A0 00 00 Perform these actions A failure was detected when the LSC attempts to communicate with the Remote Management Unit (RMU). Action 1 Verify that the RMU is connected. Action 2 Verify that the Serial Port is set to RMU (Main Menu Trace Serial Port). Setup Library Action 3 Reboot the RMU. Refer to Rebooting the RMU on page 3-21. Action 4 If the problem is not corrected or persists, contact GCH.
Table 6-2 Reported SAC A3 xx yy Service Action Codes (Continued) Perform these actions Time out expires on the LSC card waiting for response from one of the auxiliary controllers (LGR, LBI, or TCL). Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. A4 xx yy A failure was detected when the LSC attempts to communicate with one of the tape drives.
Table 6-2 Reported SAC B2 xx 00 Service Action Codes (Continued) Perform these actions A Power Amplifier failure was detected in the Tower Module located in rack xx. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. B5 xx 00 A general tower failure was detected in the Tower Module located in rack xx. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8.
Table 6-2 Reported SAC D2 xx yy Service Action Codes (Continued) Perform these actions A failure was detected in one of the UDS Power Supplies. Action 1 Use the modifier xx yy to locate the failing Power Supply: • xx = rack number (1 to 16) • yy = UDS Power Supply location (1 to 4) Refer to Service Action Codes on page 6-11 for more information on SAC modifiers.
Table 6-2 Reported SAC F2 00 00 Service Action Codes (Continued) Perform these actions Failures were detected while running the diagnostic loop test from the LSC card to the LGR card. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. F3 00 00 Failures were detected while running the diagnostic loop test from the LSC card to all the sensors on the Gripper assembly. Action 1 Contact GCH.
Table 6-2 Reported SAC F9 00 00 Service Action Codes (Continued) Perform these actions Failures detected in the LGR card during Power On Self Test. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. FA 00 00 Failures detected in the LAM1 card during Power On Self Test. Action 1 Contact GCH. For GCH contact information, refer to Getting More Information or Help on page 1-8. FB 00 00 Preventive maintenance is required.
Resolving a Stuck Accessor If the accessor is stuck, do the following: Step 1 Open the AM service door. Aisle power is disabled. Note When pushing/ pulling the accessor, place your hands near the bottom of the accessor to avoid torque on the top and bottom bearings. 6-40 Error Messages Step 2 Slightly pull down on the Y-axis belt (to relieve pressure on the gripper) and slide the gripper away from the cartridge slot. If needed, remove the cartridge. Step 3 Release the Y-axis belt.
Error Log Form In the event of an error, record the error information from the Error Log screen for any future reference. Refer to Error Log Dialog on page 4-26.
Frequently Asked Questions This section provides a reference of commonly asked questions and their answers. 6-42 Error Messages Question: How do I set the SCSI ID of the Scalar 10K? Answer: The SCSI ID of the Scalar 10K can be set via the operator panel. Refer to SCSI Submenu on page 466. Question: How do I get a password to use Capacity On Demand? Answer: Contact GCH to receive a password, and refer to Capacity Submenu on page 4-79.
Question: How do I remove a tape? Answer: There are several ways to remove tapes from the Scalar 10K. Refer to Inserting Tape Cartridges on page 5-6. Question: Where are the drives located? Answer: Drives are located in the Control Module or in the Drive Module. Refer to Control Module on page 26, Drive Module on page 2-7, Figure 2-3 on page 2-9, Figure 6-1 on page 7-13, and Figure 6-2 on page 7-14.
6-44 Error Messages 6-00058-05 Rev A
Index -33590 drive location numbering . . . . . . . . . . . 6-14 3592 drive location numbering . . . . . . . . . . . 6-14 -Aabout screen . . . . . . . . . . . . . . . . . . . . . . . . . . 4-173 accessor cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Accessor Module . . . . . . . . . . . . . . . . . . . . . . . . 2-6 accessor submenu . . . . . . . . . . . . . . . . . . . . . 4-126 acclimating cartridges . . . . . . . . . . . . . . . . . . . . 5-5 activate dialog . . . . . . . . . . .
RMU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 diags submenu . . . . . . . . . . . . . . . . . . . . . . . . 4-125 directory structure operator panel . . . . . . . . . . . . . . . . . . . . . . . 4-5 dismount drives dialog . . . . . . . . . . . . . . . . . 4-118 drive dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-164 drive location numbering 3590 tape drives . . . . . . . . . . . . . . . . . . . . 6-14 3592 tape drives . . . . . . . . . . . . . . . . . . . .
maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 manually bulk loading . . . . . . . . . . . . . . . . 5-7 processing . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 transporting . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 media dialog . . . . . . . . . . . . . . . . . 4-60, 4-77, 4-97 media info dialog . . . . . . . . . . . . . . . . . . 4-35, 4-36 menu about screen . . . . . . . . . . . . . . . . . .
I/E stations dialog . . . . . . . . . . . . . . . 4-39 library submenu . . . . . . . . . . . . . . . . . 4-12 scsi submenu . . . . . . . . . . . . . . . . 4-13 system dialog . . . . . . . . . . . . . . . 4-21 towers submenu . . . . . . . . . . . . . . . . 4-38 utils menu . . . . . . . . . . . . . . . . . . . . . . . . . 4-99 drives submenu . . . . . . . . . . . . . . . . 4-106 operations submenu . . . . . . . . 4-111 clean drives dialog . . . . . . 4-114 dismount drives dialog . .
service requests, opening . . . . . . . . . . . . . . . . . 1-8 setup menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-64 shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 snap shot screen . . . . . . . . . . . . . . . . . . . . . . . 4-104 speed dialog . . . . . . . . . . . . . . . . . . . . . . . . . . 4-105 start dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-123 startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
in-6 Index 6-00058-05 Rev A
