User's Guide

Chapter 3: vmPROGUI
vmPRO GUI Menus
Quantum vmPRO User’s Guide 112
MenuItem Feature
GatherSupportLogs GatherSupportLogs
Use to create and upload support packages to assist Quantum technical support.
Creatinganduploadingsupportpackages
a. Click CreateSupportPackage to automatically bundle system logs into a
support package.
b. Click DownloadSupportPackage to download the system logs to a local
server.
c. Click UploadSupportLogstoQuantum to send the bundled system logs to
Quantum technical support.
Figure84:Gather Support Logs Dialog Box