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GoVault™ Data Protection Software, Version 1.0 User’s Guide, P/N 20013143-001, June 2007 Product of USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2007 by Quantum Corporation. Copyright 2005-2007 by Data Storage Group.
Contents Preface Chapter 1 xii Introduction 1 Overview............................................................................................................. 1 Functional Description...................................................................................... 2 Operational Features ......................................................................................... 5 Chapter 2 Installation 7 System Requirements....................................................................
Contents Choosing a Starting Point ........................................................................ 22 Specifying the Files, Folders, Drives, or Users to Protect ................... 23 Naming the Protection Plan .................................................................... 29 Specifying the GoVault Cartridge to Use.............................................. 30 Specifying a Run Schedule ......................................................................
Contents Chapter 5 Best Practices 112 Selecting GoVault Cartridges....................................................................... 112 Data Set Size Considerations................................................................. 113 Data Set Makeup Considerations ......................................................... 113 Cartridge Rotation Considerations ...................................................... 113 Long-term Archive Considerations .................................................
Tables Table 1 Software Functional Description ............................................... 3 Table 2 Result Details Display Description.......................................... 45 Table 3 Result Details Log File Description ......................................... 46 Table 4 Alert Conditions and Response Actions................................. 64 Table 5 Home Page Functions................................................................ 67 Table 6 My Saved Protection Plan Functions ......
Tables Table 18 Scheduled Task Settings Tab Functions.................................. 89 Table 19 Explore Page Functions ............................................................. 92 Table 20 Search All Cartridges Results Functions................................. 94 Table 21 Point in Time Restore Functions .............................................. 96 Table 22 Cartridge Page Functions.......................................................... 98 Table 23 Settings Tab Functions..........
Figures Figure 1 Software Functional Block Diagram.......................................... 3 Figure 2 GoVault Data Protection Software Setup Wizard ................... 9 Figure 3 License Agreement Dialog........................................................ 10 Figure 4 Select Installation Folder Dialog .............................................. 10 Figure 5 Confirm Installation Dialog......................................................
Figures Figure 18 Everything Selections Tab......................................................... 28 Figure 19 Plan Name Tab........................................................................... 29 Figure 20 Cartridges Tab ........................................................................... 30 Figure 21 Schedule Tab ............................................................................... 31 Figure 22 Run When Logged Off Prompt ................................................
Figures Figure 47 Erase Cartridge Confirmation Prompt.................................... 59 Figure 48 Encryption Tab Display............................................................. 61 Figure 49 New Cartridge Tab..................................................................... 62 Figure 50 Set Cartridge Rotation Reminder Dialog ................................ 63 Figure 51 Initial Home Page Display ........................................................
Figures Figure 76 Results Page Display................................................................ 106 Figure 77 Archive Activity Result Details .............................................. 107 Figure 78 Archive Activity Log File Listing........................................... 108 Figure 79 Alerts Page Display.................................................................. 109 Figure 80 Help Page Display....................................................................
Preface Audience This guide is written for people in small business, home office, or branch office environments, Information Technology (IT) staff or consultants, and independent professionals who will use the GoVault™ data protection software to develop and implement data protection plans for their important business or personal files.
Preface Document Organization This document is organized as follows: • Chapter 1, Introduction, provides an introductory overview of the GoVault data protection software—what it does, and how it works. • Chapter 2, Installation, provides step-by-step procedures for installing the GoVault data protection software. • Chapter 3, Operation, provide detailed instructions for creating and implementing data protection plans, and for finding and recovering files from the GoVault data protection archives.
Preface Contacts The following subsections identify the Quantum company contacts. 0 Quantum Corporate Headquarters To order documentation on GoVault Tabletop or other products, contact: Quantum Corporation P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101 0 Technical Publications To comment on existing documentation send e-mail to: doc-comments@quantum.com 0 Quantum Home Page Visit the Quantum home page at: www.quantum.
Chapter 1 1 Introduction This chapter provides an introductory overview of the GoVault™ data protection software.
Chapter 1 Introduction Functional Description • Information Technology (IT) staff or consultants who configure and support backup/restore functions for individual departments or clients • Independent professionals and people who are responsible for the protection of their own business or personal data The GoVault data protection software runs on the following Microsoft Windows-based workstation and server systems: • Windows XP (32- or 64-bit), SP2 • Windows Server 2003 (32- or 64-bit), SP1 or R2 • Windows
Chapter 1 Introduction Functional Description Figure 1 Software Functional Block Diagram GoVault Data Protection Software Explore and Restore PC Hard Drives, Folders and Files Capacity Optimization Cartridge Management Device Enablement Protection Plan Management GoVault Cartridges System Alerts and Notification Table 1 Software Functional Description Function Description Device Enablement Ensures that the software installation, configuration and operation complies with standard application c
Chapter 1 Introduction Functional Description Function Description Protection Plan Management Captures, maintains, and executes the specified operating parameters for creating data protection archives, including: • What specific disk drives, folders, or files to protect • Where the archive is to be created and updated • When the archive update operation is to take place Cartridge Management Administers the identification and validation of GoVault cartridges as data protection archive devices, includin
Chapter 1 Introduction Operational Features Function Description System Alerts and Notification Provides ongoing notices and reminders about the status of archive operation, including: • The status and availability of cartridges • Cartridge rotation schedules • File or network access conditions • Operating faults or errors Operational Features Installing the GoVault data protection software instantly transforms your GoVault dock and cartridge disk drive into a revolutionary new data protection system t
Chapter 1 Introduction Operational Features • Specify file types to exclude from your backup protection plans • Identify and designate a specific GoVault cartridge, or use any available GoVault cartridge for each protection plan • Use Windows Encrypting File System to automatically encrypt and decrypt protected files and folders • Schedule each protection plan to run automatically at any time of the day, any day of the week, any week of the month, any month of the year—even multiple times a day • Schedule
Chapter 2 2 Installation This chapter identifies the system requirements and provides the procedures for installing the GoVault™ data protection software on your workstation or server system.
Chapter 2 Installation Installing the GoVault Data Protection Software Software • One of the following operating systems: • Windows XP (32- or 64-bit), SP2 • Windows Server 2003 (32- or 64-bit), SP1 or R2 • Windows Vista (all editions, 32- or 64-bit) • Microsoft .Net Framework* • GoVault for Windows system application software * The .NET Framework software is provided on the GoVault Product Documentation and Resource CD, and will be installed automatically if it is not already installed on your system.
Chapter 2 Installation Installing the GoVault Data Protection Software 2 Log on to your system as either Administrator or as a user with administrator privileges. You cannot install the GoVault data protection software unless you are an Administrator or have administrator privileges. Note: The password associated with your Administrator account, or your user account with administrator privileges should include a valid password.
Chapter 2 Installation Installing the GoVault Data Protection Software 5 Click Next to continue and display the License Agreement dialog (see figure 3). Figure 3 License Agreement Dialog 6 Read the License Agreement, select I Agree, and click Next to continue and display the Select Installation Folder dialog (see figure 4). Figure 4 Select Installation Folder Dialog GoVault™ Data Protection Software, Version 1.
Chapter 2 Installation Installing the GoVault Data Protection Software 7 Use the Select Installation Folder dialog to specify the location where you want to install the GoVault data protection software. The default location is shown in figure 4. If you want to specify a different location, click Browse and navigate to the location you want. 8 Click Next to continue and display the Confirm Installation dialog (see figure 5).
Chapter 2 Installation Installing the GoVault Data Protection Software Figure 6 Installing GoVault Data Protection Display 10 Appearance of the Installation Complete display signifies a successful installation of the GoVault data protection software (see figure 7). Figure 7 Installation Complete Display 11 As prompted, click Close to exit the GoVault data protection software Setup Wizard and remove the GoVault Product Documentation and Resource CD from the CD-ROM drive.
Chapter 2 Installation Installing the GoVault Data Protection Software 12 To start the GoVault data protection software, click Start and select Programs ==> Quantum GoVault ==> GoVault Data Protection to display the GoVault data protection software Home page (see figure 8).
Chapter 2 Installation Installing the GoVault Data Protection Software Figure 9 New Media Detection Prompt GoVault™ Data Protection Software, Version 1.
Chapter 3 3 Operation This chapter describes using the GoVault™ data protection software for: • Introducing, Removing and Importing GoVault Cartridges • Creating a Protection Plan, which includes: • Choosing a Starting Point on page 22 • Specifying the Files, Folders, Drives, or Users to Protect on page 23 • Naming the Protection Plan on page 29 • Specifying the GoVault Cartridge to Use on page 30 • Specifying a Run Schedule on page 31 • Running, Editing, and Deleting a Protection Plan on page 3
Chapter 3 Operation Introducing, Removing and Importing GoVault Cartridges • Setting the New Media Action Option on page 61 • Establishing a Cartridge Rotation Reminder Schedule on page 62 • Responding to Alert Conditions on page 64 Introducing, Removing and Importing GoVault Cartridges Before you can use a GoVault cartridge as a GoVault data protection software archive storage device, you must introduce the cartridge to the GoVault data protection software archive environment.
Chapter 3 Operation Introducing, Removing and Importing GoVault Cartridges Introducing Cartridges 3 The first time you insert a new cartridge into the GoVault dock, or if you had a cartridge inserted when you installed the GoVault data protection software, a new media detection prompt asks if you would like to enter a name and description for the cartridge (see figure 9 on page 14). Clicking . . . Introduces the cartridge and . . .
Chapter 3 Operation Introducing, Removing and Importing GoVault Cartridges Figure 10 Prepare Media Dialog Removing Cartridges 3 The GoVault data protection software keeps track of the archive file configuration of all GoVault cartridges that have been introduced. Ejecting a cartridge from the GoVault dock only changes its status from Available to Offline. It remains part of the GoVault data protection software archive system, and its status remains on system displays.
Chapter 3 Operation Introducing, Removing and Importing GoVault Cartridges 3 Click Remove and then Yes on the resulting Remove Cartridge prompt to remove the selected cartridge from the GoVault data protection software archive environment (see figure 11). 4 Verify that the GoVault data protection software removes the cartridge from the Cartridge Status display.
Chapter 3 Operation Introducing, Removing and Importing GoVault Cartridges Figure 12 Import Cartridge Alert Message 2 Either click the link in the import cartridge alert message or click the Alerts command button to display the associated Alerts and Reminders message (see figure 13). Figure 13 Import Cartridge Alerts and Reminders Message 3 As prompted, click Import to import the cartridge into the GoVault data protection software archive environment.
Chapter 3 Operation Creating a Protection Plan Creating a Protection Plan A protection plan is an automated script that stores capacity-optimized archive versions of your specified files on GoVault cartridges.
Chapter 3 Operation Creating a Protection Plan Depending on the complexity of your backup and restore requirements, you might want to review the information in Best Practices on page 112 to determine the types of protection plans you need, and perhaps devise a cartridge naming convention that complements your cartridge rotation scheme.
Chapter 3 Operation Creating a Protection Plan Figure 14 Create a Protection Plan Page Specifying the Files, Folders, Drives, or Users to Protect 3 After choosing a starting point for your plan, use the Selections tab dialog to specify the files, folder, or drives that you want to protect: IF you specified this starting point . . . THEN the Selections tab display provides the . . .
Chapter 3 Operation Creating a Protection Plan IF you specified this starting point . . . THEN the Selections tab display provides the . . . Custom Select Files and Folders to Protect list box with a complete Explorer-like file structure for all local disk drives and network drives connected to your computer, with none of the files, folders, or hard disk drives preselected for protection. See figure 16 and proceed to Selecting Files and Folders to Protect on page 26.
Chapter 3 Operation Creating a Protection Plan 3 Selecting Users to Protect Figure 15 Personal Data and Settings Selections Tab On the Selections tab for creating a protection with the Personal Data and Settings starting point, you can: 1 Uncheck a user’s check box to remove the associated files from the protection plan. 2 As you make your selections, the Selection Summary display automatically updates to show the total number of files and folders and the total amount of data to be protected.
Chapter 3 Operation Creating a Protection Plan Selecting Files and Folders to Protect 3 Figure 16 Custom Selections Tab On the Selections tab for creating a protection with the Custom starting point, you must manually explore the displayed file structure and check the appropriate check boxes to specify the drives, folders or files that you want to protect: 1 If you want to specify individual files, select the Show files check box to expand the file structure to the individual-file level.
Chapter 3 Operation Creating a Protection Plan 3 If you want to exclude certain types of files from your protection plan, click the Exclude File Types link to display the Choose file types to exclude dialog (see figure 17).
Chapter 3 Operation Creating a Protection Plan 3 Selecting Hard Drives to Protect Figure 18 Everything Selections Tab On the Selections tab for creating a protection plan with the Everything starting point, you can: 1 Uncheck a disk drive to remove all of its files from the protection plan. 2 As you make your selections, the Selection Summary display automatically updates to show the total number of volumes and the total amount of data to be protected.
Chapter 3 Operation Creating a Protection Plan Naming the Protection Plan 3 After choosing a starting point for your plan and selecting the files, folders, drives, or users that you want to protect, use the Plan Name tab dialog to specify a name and brief description (see figure 19): 1 Overtype the default name in the Name text box to specify a name for your protection plan. 2 Overtype the default description in the Description text box to specify a brief description of your protection plan.
Chapter 3 Operation Creating a Protection Plan Specifying the GoVault Cartridge to Use 3 The Cartridges tab lists all of the GoVault cartridges that have been introduced into the GoVault data protection software environment, and provides the options to associate your protection plan with either: • All new cartridges • One or more specific cartridges Figure 20 Cartridges Tab 1 If you want your protection plan to backup your files on any available GoVault cartridge, click Automatically assign this plan
Chapter 3 Operation Creating a Protection Plan Specifying a Run Schedule 3 The final step in creating a protection plan is using the Schedule tab dialog to specify the times that you want the plan to run (see figure 21). Figure 21 Schedule Tab 1 Use the schedule options and list boxes to specify how and when you want to run your protection plan: Select this option . . . No Schedule If you want the GoVault data protection software to run your protection plan . . .
Chapter 3 Operation Creating a Protection Plan Select this option . . . If you want the GoVault data protection software to run your protection plan . . .
Chapter 3 Operation Creating a Protection Plan If you have scheduled run times when you might not be logged on, you must specify the user name and associated password so the GoVault data protection software can log on and run your plan: a Unselect the Run this plan only when logged on check box and click Yes at the resulting prompt (see figure 22) to display the user name and password dialog (see figure 23).
Chapter 3 Operation Creating a Protection Plan Figure 24 My Saved Protection Plans Display Implementing Advanced Scheduling Features 3 To access and implement advanced scheduling features for your protection plan: 1 Select the Advanced option on the Create a Protection Plan page Schedule tab (see figure 25).
Chapter 3 Operation Creating a Protection Plan Figure 26 Scheduled Task Schedule Tab 4 On the Schedule tab of the Scheduled Task dialog, click the New command button to activate the two scheduling list boxes and, initially, the Advanced command button: Use this list box . . . If you want the GoVault data protection software to run your protection plan . . .
Chapter 3 Operation Creating a Protection Plan Use this list box . . . Schedule Task (continued) If you want the GoVault data protection software to run your protection plan . . .
Chapter 3 Operation Creating a Protection Plan Figure 27 Advanced Schedule Options Dialog 6 As required, use the option buttons and selection boxes on the Advanced Schedule Options dialog to specify: • Start Date • End Date • Repeat Task: • • Every 1 to 9,999 minutes or seconds • Until either a specified Time, or a specified Duration of from 1 to 9,999 hours or 1 to 99 minutes The If the task is still running . . .
Chapter 3 Operation Creating a Protection Plan • • If the computer has not been idle that long, retry for up to 1999 minutes • Stop the task if the computer ceases to be idle Power Management options: • Don’t start the task if the computer is running on batteries • Stop the task if battery mode begins • Wake the computer to run the task 10 Click OK to save your advanced scheduling tasks and close the Scheduled Task dialog.
Chapter 3 Operation Running, Editing, and Deleting a Protection Plan Running, Editing, and Deleting a Protection Plan Use the three command buttons on the Home page My Saved Protection Plans display to run, edit or delete a protection plan: • Run now—See Running a Protection Plan • Edit settings—See Editing a Protection Plan on page 40 • Remove plan—See Removing a Protection Plan on page 42 Running a Protection Plan 3 The GoVault data protection software automatically runs your protection plans accordin
Chapter 3 Operation Running, Editing, and Deleting a Protection Plan Figure 30 Protection Plan Run Status Display If you want to stop the run operation before it completes, click the Stop button (see figure 31) and answer Yes to the Stop Plan “Are you sure . . .? prompt. The GoVault data protection software stops the plan and changes the displayed status of the protection plan from Running to Cancelled.
Chapter 3 Operation Running, Editing, and Deleting a Protection Plan 2 The GoVault data protection software displays the Selections tab of a Settings page that mimics the Create a Protection Plan page you used to create the protection plan (see figure 33): IF you want to change the . . . THEN use the . . . tab display AND refer back to subsection . . .
Chapter 3 Operation Running, Editing, and Deleting a Protection Plan Figure 33 Saved Protection Plan Settings Page Removing a Protection Plan 3 To remove a saved protection plan: 1 Click the Remove plan button in the My Saved Protection Plans display on the Home page (see figure 34). Figure 34 Remove Plan Button GoVault™ Data Protection Software, Version 1.
Chapter 3 Operation Checking Protection Plan Results 2 Answer Yes in response to the Remove Plan Are you sure . . .? prompt to remove the protection plan. Note: Removing a protection plan from the GoVault data protection software archive environment does not delete the archived data that was stored on the GoVault cartridge by the plan. You can still explore and restore the data as described in Finding and Restoring Files and Folders on page 48.
Chapter 3 Operation Checking Protection Plan Results Figure 35 Results Page Figure 36 Protection Plan Result Details Display GoVault™ Data Protection Software, Version 1.
Chapter 3 Operation Checking Protection Plan Results Table 2 Result Details Display Description The Result Details display provides a . . . graphic pie-chart That shows the . . . Stored— Amount of data that was stored to the GoVault cartridge. Factored—Amount of data that was reduced by the capacity optimization feature of the GoVault data protection software. Unchanged—Amount of data that was not changed by the plan. For the first run of a new protection plan, there will be no unchanged data.
Chapter 3 Operation Checking Protection Plan Results The Result Details display provides a . . . link That shows the . . . View log—Listing of the log file that the GoVault data protection software writes to its Logs subfolder in the application install folder on your local hard drive (see figure 37 and table 3). Figure 37 Result Details Log File Listing Table 3 Result Details Log File Description This log file listing . . . Shows the . . .
Chapter 3 Operation Checking Protection Plan Results This log file listing . . . Shows the . . . Unchanged Amount (and percentage) of protected data that was unchanged since the last run of the protection plan. New files Number of new files since the last run of the protection plan. Changed files Number of files that changed since the last run of the protection plan. New and changed Amount (and percentage) of protected data that changed since the last run of the protection plan.
Chapter 3 Operation Finding and Restoring Files and Folders Finding and Restoring Files and Folders To simplify the task of locating the backup versions of your protected files and folders, the GoVault data protection software presents them in a familiar Windows Explorer-like hierarchical structure that supports: • Read-only viewing of selected files • Common file copy/paste and drag-and-drop file handling functions Additionally, a calendar display shows the dates of all available backup files to support p
Chapter 3 Operation Finding and Restoring Files and Folders Figure 38 Explore Page Finding and Restoring a Single File 3 Before beginning a restore operation, save all open files and close all running applications except the GoVault data protection software. Caution: Attempting to restore a file that is open can cause data loss or corruption. Always save all open files and close all running applications before beginning a restore operation.
Chapter 3 Operation Finding and Restoring Files and Folders 2 Either use the Enter key or click the adjacent explore icon to find and display all protected versions of the specified file, along with their source folder locations and versions (see figure 39). Figure 39 Single File Explore Results 3 As required, open the displayed file listing to select the file that you want to restore. 4 Double-click the selected file to initiate the restore operation.
Chapter 3 Operation Finding and Restoring Files and Folders IF the file you selected is on . . . THEN the GoVault data protection software displays . . . The cartridge that is in the GoVault dock, • The standard Windows File Download dialog while it extracts and reassembles the file from the archive. • The standard Windows Save As dialog that you can use to specify the location for the restore operation. Note: You can restore the file to its original location or to any other location.
Chapter 3 Operation Finding and Restoring Files and Folders Finding and Restoring Before beginning a restore operation, save all open files and close all Multiple Files and Folders 3 running applications except the GoVault data protection software. Caution: Attempting to restore a file that is open can cause data loss or corruption. Always save all open files and close all running applications before beginning a restore operation.
Chapter 3 Operation Finding and Restoring Files and Folders Use the standard Windows file selection functions (click, CTRL+click, and SHIFT+click) to open and select the files and folders you want to restore. 4 With your restore files selected, use the standard windows Copy/ Paste or drag-and-drop functions to restore the selected backup files and folders to your system disk drives. Note: You can restore files to their original location or to any other location.
Chapter 3 Operation Finding and Restoring Files and Folders Figure 43 Explore Archive Window Restoring to a Particular Point in Time 3 Before beginning a restore operation, save all open files and close all running applications except the GoVault data protection software. Caution: Attempting to restore a file that is open can cause data loss or corruption. Always save all open files and close all running applications before beginning a restore operation.
Chapter 3 Operation Finding and Restoring Files and Folders Select the protection plan that produced the backup operation you want to restore from to activate the Explore and Restore command buttons. Note: If the backup you want to restore from is on a different GoVault cartridge, the Status indication will be Offline. Instead of activating the Explore and Restore command buttons, the GoVault data protection software displays a message indicating the required cartridge (see figure 42 on page 53).
Chapter 3 Operation Finding and Restoring Files and Folders b On the Browse for Folder dialog, either: • Navigate to an existing location • Click Make New Folder and type a name for the new folder c Click OK to specify the path to your alternate location selection. Figure 45 Browse For Folder Dialog 4 Use the Restore list box to specify the replacement rules for the restore operation: a Select Missing files if you want to restore only the files that are missing at the specified restore location.
Chapter 3 Operation Managing GoVault Cartridges and Data Protection This option inhibits the restore operation from overwriting any file at the restore location that is identical to the file in the archive, regardless of the age of the file. 5 After specifying the restore location replacement rules, click Restore to begin the restore operation and monitor the displayed status. 6 When the status display signifies that the restore operation has finished, click Close to close the Point in Time Restore dialog.
Chapter 3 Operation Managing GoVault Cartridges and Data Protection • The drive letter associated with the GoVault dock • The percentage of available space on the online cartridge Additionally, the Free Space Trend chart provides a graphic representation of free-space consumption over time. Figure 46 Cartridge Page Ejecting Cartridges 3 To eject a cartridge from the GoVault dock: 1 Click the GoVault data protection software Cartridges command button to display the Cartridge page (see figure 46).
Chapter 3 Operation Managing GoVault Cartridges and Data Protection Erasing Cartridges 3 The GoVault data protection software uses the standard Windows reformat drive function to erase GoVault cartridges. After erasing a cartridge: • The saved protection plans that were stored on the cartridge will no longer display the Last run . . . text. • The Results page will no longer display the results for protection plans that used the cartridge.
Chapter 3 Operation Managing GoVault Cartridges and Data Protection 6 After the reformat operation completes, reintroduce the cartridge to the GoVault data protection software environment (see Introducing Cartridges on page 17). Implementing Data Encryption 3 The GoVault data protection software can use the Windows Encrypting File System (EFS) to automatically encrypt and decrypt your protected files and folders.
Chapter 3 Operation Managing GoVault Cartridges and Data Protection 5 Select the Enable encryption for this cartridge check box. 6 Select the OK to implement the data encryption function.
Chapter 3 Operation Managing GoVault Cartridges and Data Protection Figure 49 New Cartridge Tab Establishing a Cartridge Rotation Reminder Schedule 3 Regularly rotating your GoVault cartridges enhances your overall data protection by maintaining multiple copies of your data on different cartridges.
Chapter 3 Operation Managing GoVault Cartridges and Data Protection Figure 50 Set Cartridge Rotation Reminder Dialog 3 Select the Remind me to rotate a cartridge . . . option that you want, either: • . . . <1 through 31> days after the cartridge is inserted • . . . after it is used by a protection plan 4 Click OK to save your selection and close the Options dialog.
Chapter 3 Operation Responding to Alert Conditions Responding to Alert Conditions The GoVault data protection software uses Alerts displays to provide warnings and error messages about your GoVault cartridges and protection plan operations.
Chapter 3 Operation Responding to Alert Conditions Alert Condition Response Actions Severity Error Running Plan • Ensure cartridge is present • Error • Ensure cartridge is usable • Ensure cartridge is not write protected • Ensure cartridge has at leaset 5% free space Import Cartridge “XYZ” • Yes • Information only • No • Eject cartridge No GoVault units detected • Ensure a GoVault dock and cartridge disk drive is installed • Warning • Review the troubleshooting procedures in the “Handling Oper
Chapter 4 4 Functional Description This chapter provide display examples and a brief description of each functional element of the GoVault™ data protection software, including: • Home Page Functions • Create a Protection Plan Page Functions on page 70 • Explore Page Functions on page 91 • Cartridge Page Functions on page 97 • Options Page Functions on page 102 • Results Page Functions on page 105 • Alerts Page Functions on page 108 • Help Page Functions on page 109 Home Page Functions When you install th
Chapter 4 Functional Description Home Page Functions Figure 51 Initial Home Page Display Table 5 Home Page Functions Clicking . . . Displays the . . . page You can use to . . . Create a Protection Plan create a protection plan (see Create a Protection Plan Page Functions on page 70). Explore find and restore files from a protection plan archive (see Explore Page Functions on page 91). GoVault™ Data Protection Software, Version 1.
Chapter 4 Functional Description Home Page Functions Clicking . . . Displays the . . . page You can use to . . . Cartridge check the status of your GoVault cartridges or access the cartridge utilities for ejecting a cartridge, erasing a cartridge, or enabling data encryption for a cartridge (see Cartridge Page Functions on page 97). Options change the options for handling new cartridges and set up a cartridge rotation schedule (see Options Page Functions on page 102).
Chapter 4 Functional Description Home Page Functions Clicking . . . Displays the . . . page You can use to . . . online help file, opened to the “Overview of GoVault GUI” view or print topics in the online help for the GoVault data protection software graphical user interface. Subsequently, for each protection plan that you create, the GoVault data protection software adds a status/control panel to the My Saved Protection Plans display of the Home page (see figure 52).
Chapter 4 Functional Description Create a Protection Plan Page Functions Clicking . . . Performs this function . . . Opens a Settings for . . . Plan page for the selected plan, with the Selections tab selected. This page is identical to the Create a Protection Plan page for the selected plan, and you can use it to change the functional settings for the plan (see Create a Protection Plan Page Functions in the following subsection).
Chapter 4 Functional Description Create a Protection Plan Page Functions Start Tab Functions 4 As prompted, use the Start tab to specify a starting point for your plan— the files and folders to protect (see figure 53 and table 7). Figure 53 Start Tab Display Table 7 Start Tab Functions Clicking . . . As prompted, performs this function . . . The Personal Data and Settings option Specifies a fixed selection of productivity files associated with each user name configured on your system.
Chapter 4 Functional Description Create a Protection Plan Page Functions Clicking . . . As prompted, performs this function . . . The Everything option Specifies all files on all of your system hard drives. You can unspecify drives on the Selections tab, but you cannot unspecify individual files or folders. or: Opens the Selections tab that you use to either unspecify user names or disk drives, or specify individual files and folders, depending on the selected starting point.
Chapter 4 Functional Description Create a Protection Plan Page Functions Figure 54 Select Users to Protect Display Table 8 Select Users to Protect Functions Clicking . . . Performs this function . . . for example, Unchecks the Administrator check box and removes the associated user files from the protection plan. for example, or: or: Checks the Administrator check box and adds the associated user files to the protection plan.
Chapter 4 Functional Description Create a Protection Plan Page Functions Clicking . . . Performs this function . . . Displays the online help file, opened to the “Creating Protection Plans” topic.
Chapter 4 Functional Description Create a Protection Plan Page Functions Table 9 Select Files and Folders to Protect Functions Clicking . . . Performs this function . . . An expand (+) box, as in: Expands the displayed file structure to show all folders for a drive, all subfolders for a folder, and, if the Show files check box is selected, all files for a folder.
Chapter 4 Functional Description Create a Protection Plan Page Functions Figure 56 Choose File Types To Exclude Display Table 10 Choose File Types to Exclude Functions Clicking . . . Performs this function . . . An expand (+) box, as in: Expands the selected file type to show the most common specific instances of file types you might want to exclude.
Chapter 4 Functional Description Create a Protection Plan Page Functions summary display of the amount of disk space consumed by the selected drives (see figure 57). Table 11 provides a brief description of the Select Hard Drives to Protect functions. Figure 57 Select Hard Drives to Protect Display Table 11 Select Hard Drives to Protect Functions Clicking . . . for example, for example, GoVault™ Data Protection Software, Version 1.0 User’s Guide Performs this function . . .
Chapter 4 Functional Description Create a Protection Plan Page Functions Clicking . . . Performs this function . . . or: Opens the Plan Name tab that you use to specify a name and brief description for the protection plan. or: Reopens the Start tab if you want to change the plan starting point. Cancels the plan creation function and redisplays the Home page. Displays the online help file, opened to the “Creating Protection Plans” topic.
Chapter 4 Functional Description Create a Protection Plan Page Functions Figure 58 Set Plan Name and Description Display Table 12 Set Plan Name and Description Functions Clicking . . . Performs this function . . . In the Name text box Allows you replace the default plan name. In the Description text box Allows you to replace the default plan description. or: Opens the Cartridge tab that you use to specify which GoVault cartridges you want the plan to use.
Chapter 4 Functional Description Create a Protection Plan Page Functions Cartridge Tab Functions 4 The Select GoVault Cartridge display provides option buttons and text boxes you can use to specify the cartridges that the protection plan will use (see figure 59). Table 13 provides a brief description of the Select GoVault Cartridge functions. Figure 59 Select GoVault Cartridge Display Table 13 Select GoVault Cartridge Functions Clicking . . . Performs this function . . .
Chapter 4 Functional Description Create a Protection Plan Page Functions Clicking . . . Performs this function . . . for example, Assigns the protection plan to the selected GoVault cartridge. or: Opens the Schedule tab that you use to specify when you want the plan to run. or: Reopens the Plan Name tab if you want to change the plan name or description. Cancels the plan creation function and redisplays the Home page. Displays the online help file, opened to the “Creating Protection Plans” topic.
Chapter 4 Functional Description Create a Protection Plan Page Functions Figure 60 Choose When Protection Plan Runs Display Table 14 Choose When Protection Plan Runs Functions Clicking . . . Performs this function . . . Specifies the default action of no schedule for the protection plan.
Chapter 4 Functional Description Create a Protection Plan Page Functions Clicking . . . Performs this function . . . Specifies that the protection plan will run each month and displays the At and Day list boxes you can use to specify the time of day and the day of the month for the run: Displays Run as and Next run time links to additional dialogs that you can use to access and implement advanced scheduling task features for your protection plans.
Chapter 4 Functional Description Create a Protection Plan Page Functions Clicking . . . Performs this function . . . or: Reopens the Cartridge tab if you want to change the specification of which GoVault cartridges you want the plan to use. Saves your protection plan and adds it to the My Saved Protection Plans display on the Home page. Cancels the plan creation function and redisplays the Home page. Displays the online help file, opened to the “Creating Protection Plans” topic.
Chapter 4 Functional Description Create a Protection Plan Page Functions Table 15 Scheduled Task Dialog Functions Clicking . . . Performs this function . . . Activates the Schedule tab elements that you can use to implement advanced scheduling tasks for your protection plan: • The Schedule Task and Start Time selection boxes • The Advanced command button • The Show multiple schedules check box (See figure 62 and table 16.
Chapter 4 Functional Description Create a Protection Plan Page Functions Figure 62 Scheduled Task Schedule Tab Display Table 16 Scheduled Task Schedule Tab Functions Clicking . . . Performs this function . . . The Schedule Task list box: Shows the schedule task selections: The Start time selection box: Increments or decrements the task start time. Displays the Advanced Schedule Options dialog (see figure 63 and table 17).
Chapter 4 Functional Description Create a Protection Plan Page Functions Clicking . . . Performs this function . . . Toggles the Schedule tab display between a multi-schedule list box, as shown in figure 62 and a single-schedule display: Deletes the selected task schedule. Saves your selections and closes the Windows Scheduled Task dialog. Discards your selections and closes the Windows Scheduled Task dialog. Figure 63 Advanced Schedule Options Dialog GoVault™ Data Protection Software, Version 1.
Chapter 4 Functional Description Create a Protection Plan Page Functions Table 17 Advanced Schedule Options Dialog Functions Clicking . . . Performs this function . . . The Start Date list box: Displays a calendar for specifying the task start date: The End Date check box: Enables the End Date list box that, in turn, displays a calendar for specifying the task end date. The end date calendar is identical to the start date calendar.
Chapter 4 Functional Description Create a Protection Plan Page Functions Figure 64 Scheduled Task Settings Tab Display Table 18 Scheduled Task Settings Tab Functions Clicking . . . Performs this function . . . The Delete the task . . . check box for Selects and unselects the option to delete the task file after it has finished running if it is not scheduled to run again. Schedule Task Completed settings Use this option for tasks that you scheduled to run only one time. The Stop the task . . .
Chapter 4 Functional Description Create a Protection Plan Page Functions Clicking . . . Performs this function . . . The Stop the task . . . check box for Idle Time settings Selects and unselects the option to stop the task if someone starts using the computer while the task is running. The Don’t start the task . . . check box for Selects and unselects the option to inhibit the task from starting when the computer is operating on battery power.
Chapter 4 Functional Description Explore Page Functions Explore Page Functions Clicking the Explore command button on the GoVault data protection software Home page displays the Explore page you can use to find and restore files from a protection plan archive (see figure 65). Table 19 provides a brief description of the Explore functions. Figure 65 Explore Page Display GoVault™ Data Protection Software, Version 1.
Chapter 4 Functional Description Explore Page Functions Table 19 Explore Page Functions Clicking . . . Performs this function . . . Activates the Search all cartridges for files text box that you can use to enter a search string to search for files that might be archived on any GoVault cartridge—either available or offline.
Chapter 4 Functional Description Explore Page Functions Clicking . . . Performs this function . . . Displays a Windows Explorer-like display that represents the file structure of the archive produced by the selected protection plan run (see figure 68 on page 95). From this window, you can use all of the familiar Windows Explorer functions to expand/collapse the file structure display and look for specific files and folders.
Chapter 4 Functional Description Explore Page Functions Table 20 Search All Cartridges Results Functions Clicking . . . Performs this function . . . An expand (+) box, as in: for example, or double clicking a collapsed file listing Expands the selected file listing to show each available version of the file, and the GoVault cartridge it is archived on. A collapse (-) box, as in: for example, or double clicking an expanded file listing Collapses the selected file listing.
Chapter 4 Functional Description Explore Page Functions Figure 68 Explore Archive Window Figure 69 Point in Time Restore Dialog GoVault™ Data Protection Software, Version 1.
Chapter 4 Functional Description Explore Page Functions Table 21 Point in Time Restore Functions Clicking . . . for the Restore files to list box Performs this function . . . Opens the Restore files to list box to display the Alternate location option. Selecting the Alternate location option activates the Click here to select an alternate folder link. Displays the standard Windows Browse For Folder dialog that you can use to specify an alternate location for the restore operation.
Chapter 4 Functional Description Cartridge Page Functions Cartridge Page Functions Clicking the Cartridge command button on the GoVault data protection software Home page displays the Cartridge page (see figure 71) you can use to: • Check the status of your GoVault cartridges • Access the cartridge utilities for: • Ejecting a cartridge • Erasing a cartridge • Enabling data encryption for a cartridge • Change a cartridge name and description • Purchase additional cartridges • Remove a cartridge from t
Chapter 4 Functional Description Cartridge Page Functions Figure 71 Cartridge Page Display Table 22 Cartridge Page Functions Clicking . . . Performs this function . . .
Chapter 4 Functional Description Cartridge Page Functions Clicking . . . Performs this function . . .
Chapter 4 Functional Description Cartridge Page Functions Clicking . . . Performs this function . . . Manage Encryption Displays the Manage Cartridge Encryption dialog on the Encryption tab of the Settings for Workstation Backup page that you can use to enable encryption for the GoVault cartridge (see figure 72). Note: As prompted, you can only enable encryption for a new cartridge that has not been used by a protection plan.
Chapter 4 Functional Description Cartridge Page Functions Figure 72 Manage Cartridge Encryption Dialog Figure 73 Settings Tab Display GoVault™ Data Protection Software, Version 1.
Chapter 4 Functional Description Options Page Functions Table 23 Settings Tab Functions Clicking . . . Performs this function . . . In the Name text box Allows you enter or change the cartridge name. In the Description text box Allows you to enter or change the cartridge description. Saves your changes and redisplays the or: Cartridge page. Disregards your changes and redisplays the Cartridge page. Displays the online help file, opened to the “Cartridge Edit Options” topic.
Chapter 4 Functional Description Options Page Functions Figure 74 Options Page Display Table 24 Options Page Functions Clicking . . . Performs this function . . . Displays the Set New Cartridge Action dialog that you can use to specify the default behavior when the GoVault data protection software detects that a new cartridge has been inserted into the GoVault dock (see figure 74).
Chapter 4 Functional Description Options Page Functions Clicking . . . Performs this function . . . Displays the Set Cartridge Rotation Reminder dialog that you can use to generate reminder messages when it is time to rotate your GoVault cartridges (see figure 75).
Chapter 4 Functional Description Results Page Functions Figure 75 Set Cartridge Rotation Reminder Dialog Results Page Functions Clicking the Results command button on the GoVault data protection software Home page displays the Results page you can use to check the results of a protection plan (see figure 76). Table 25 provides a brief description of the Results functions. GoVault™ Data Protection Software, Version 1.
Chapter 4 Functional Description Results Page Functions Figure 76 Results Page Display Table 25 Results Page Functions Clicking . . . Performs this function . . . An expand (+) box or double clicking a collapsed plan listing Expands the selected plan listing to show the results for each run of the protection plan. A collapse (-) box or double clicking an expanded plan listing Collapses the selected protection plan listing.
Chapter 4 Functional Description Results Page Functions Clicking . . . Performs this function . . . Opens a text file listing of the log file generated at the end of the selected protection plan action (see figure 78). Displays the online help file, opened to the “Results” topic. Figure 77 Archive Activity Result Details GoVault™ Data Protection Software, Version 1.
Chapter 4 Functional Description Alerts Page Functions Figure 78 Archive Activity Log File Listing Alerts Page Functions The Alerts command button on the GoVault data protection software Home page is inactive until an Alert condition or an optional reminder condition occurs. In those cases, clicking the active Alerts command button displays the Alerts page you can use to read and respond to the condition (see figure 79).
Chapter 4 Functional Description Help Page Functions Figure 79 Alerts Page Display Help Page Functions Clicking the Help command button on the GoVault data protection software Home page displays the Help page you can use to access two types of available online help (see figure 80): • General • About Table 26, and table 27 provide brief descriptions of the General and About help functions. GoVault™ Data Protection Software, Version 1.
Chapter 4 Functional Description Help Page Functions Figure 80 Help Page Display Table 26 General Help Functions Clicking . . . Performs this function . . . Displays the online help file, opened to the “GoVault Data Protection Features” topic. Displays the online help file, opened to the “Best Practices” topic. Displays the online help file, opened to the “Welcome to GoVault Data Protection” topic. Displays the Index tab of the online help file. Displays the Contents tab of the online help file.
Chapter 4 Functional Description Help Page Functions Table 27 About Help Functions Clicking . . . Performs this function . . . Displays the About GoVault Data Protection display that provides the Version number of the GoVault data protection software and all of its installed software modules. Uses your Internet browser to open the GoVault products page of the Quantum website: http://www.quantum.com/govault GoVault™ Data Protection Software, Version 1.
Chapter 5 Best Practices 5 This chapter describes the things you should consider when developing protection plans to get the best performance from the GoVault™ data protection software, including: • Selecting GoVault Cartridges • Developing Protection Plans on page 114 • Using Windows System Recovery on page 116 Selecting GoVault Cartridges Four key factors to consider when determining the capacity of your GoVault cartridges, and how many of them you will need are: • The total size of the data set you n
Chapter 5 Best Practices Selecting GoVault Cartridges Data Set Size Considerations 5 In most cases, selecting a cartridge size that is approximately equal to the total size of the data set will be adequate to protect a data set with a normal mix of fixed and dynamic file content, and without a high concentration of noncompressible files. Note: The term fixed files refers to files like video, music, pictures, and so on. Once created, they are seldom changed or edited.
Chapter 5 Best Practices Developing Protection Plans scheduled basis, you would exchange the two. This would provide a minimal amount of protection, but would leave “at risk” the new files and update activities that take place between rotations. More aggressive cartridge rotation schedules would add more cartridges and a more-frequent rotation schedule.
Chapter 5 Best Practices Developing Protection Plans can, and most likely will, develop multiple protection plans—as many as you need.
Chapter 5 Best Practices Using Windows System Recovery Protecting NetworkConnected Files 5 If you need to protect files on a remote network-connected computer, first establish administrator-level access to that computer. Next, map a local drive to a shared folder on the remote computer. Be sure to configure the mapped drive to reconnect at logon if you want to schedule the plan to run automatically at a specific time interval.
Appendix A Frequently Asked Questions A This appendix provides answers to the questions that are frequently asked about the GoVault data protection software: • What is it and how does it work? • When should I use the options to save my Personal Data and Settings, Everything, or use a Custom plan? And what do they protect? on page 119 • How do I restore my files? on page 120 • What happens when I do an Everything restore? on page 121 • When should I rotate my cartridges? on page 121 • What should I do whe
Appendix A Frequently Asked Questions • What are the ArchiveIQ for GoVault Manager and ViewStor services? on page 126 • During installation, I see a message, “The ArchiveIQ ViewStor service failed to start.” on page 126 • After installation is complete, I see a message, “To be able to explore GoVault cartridges some services must be started.” on page 127 • I clicked Yes to start the services but I see a message, “The ArchiveIQ for GoVault ViewStor service failed to start.
Appendix A Frequently Asked Questions When should I use the options to save my Personal Data and Settings, Everything, or use a Custom plan? And what do they protect? You can create as many protection plans as you like to configure the GoVault data protection software to save: • Only your most important files • Everything on all of your hard disk drives • Anything in between A protection plan keeps track of all the selected files and, after its initial run, will only store new and truly unique data over ti
Appendix A Frequently Asked Questions The Personal Data and Settings protection plan will also store your Microsoft Outlook files. This plan will store system-specific settings such as the Desktop folder, Internet Explorer Favorites and other files under Documents and Settings in case you need to rebuild your system because of a serious system failure. You would be able to restore your e-mail files and the look-and-feel of your system.
Appendix A Frequently Asked Questions • You can explore a plan using the same Windows Explorer interface you are already familiar with. You can explore files by viewing the files directly on the cartridge and drag and drop them from the cartridge. • You can restore the entire plan using a simple restore interface. For safety reasons, the GoVault data protection software will never replace a newer file with a previous version unless specifically instructed to do so.
Appendix A Frequently Asked Questions You might want to rotate your cartridges more often and use more than one extra cartridge to provide a higher level of data protection. The GoVault data protection software makes it easy. Each time you insert a new cartridge, new and changed files will be added to the cartridge. Depending on how often the cartridges are rotated, some cartridges can have more recovery points than others.
Appendix A Frequently Asked Questions Always purchase cartridges that are large enough to hold all of your original files uncompressed. The GoVault data protection software will compress files before they are stored to the cartridge, and only store the changed parts of a file thereafter. So, depending on the compressibility of your files, you generally need a cartridge that is only a little larger than the size of all your original files.
Appendix A Frequently Asked Questions The GoVault data protection software first creates a consistent snap-shot of open files being backed up using the Microsoft Volume Shadow Copy Service (VSS) when the protection plan begins backing up your files. It then identifies the changed portion of the file and saves these changes, along with information about the original file.
Appendix A Frequently Asked Questions and then creating a protection plan that includes folders from the new mapped drive letter. If you schedule the plan to run at a particular interval, then be sure to configure the mapped drive to reconnect at logon. To preserve security information, and to be able to restore user-encrypted files (on behalf of that user), your remote computer should be in the same domain as is the host computer or in a trusted domain.
Appendix A Frequently Asked Questions What are the ArchiveIQ for GoVault Manager and ViewStor services? ArchiveIQ™ is the technology name behind the GoVault data protection software. The technology was developed in partnership with Data Storage Group, Inc. The provided services integrate system monitoring and data protection management functionality for the GoVault data protection software user application.
Appendix A Frequently Asked Questions After installation is complete, I see a message, “To be able to explore GoVault cartridges some services must be started.
Appendix A Frequently Asked Questions type and make sure that the text box shows Automatic. If not click the text box and choose Automatic. Now look for Service status, and make sure that the word Started is shown, such as: Service status: Started. If the word Started is still not shown, then click the Start button and click OK to close the window. The ArchiveIQ for GoVault ViewStor service requires access to port 80 of the computer.
