User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide Quantum PX720 PX720 6444601-08 A01
Quantum PX720 User’s Guide, 6444601-08 A01, July 2007, Made in USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2007 by Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law.
Contents Preface xvi StorageCare Guardian..................................................................................... xx Chapter 1 Library Description 1 Overview............................................................................................................. 2 Capacity on Demand (CoD)...................................................................... 3 Library Models............................................................................................
Contents Cabling the Quantum PX720................................................................... 31 Loading the Tape Cartridges .................................................................. 34 Initial Configuration................................................................................. 34 Chapter 2 Basic Library Operations 40 Inserting Tape Cartridges ............................................................................... 40 Taking ESD Precautions ............................
Contents Activity Area ............................................................................................. 93 Cross Link Mechanism (CLM)................................................................ 94 Browser Options ....................................................................................... 95 Security Settings........................................................................................ 96 Session Timeout .................................................................
Contents Chapter 4 Troubleshooting 185 Common Problems and Solutions............................................................... 185 Start-up Problems ................................................................................... 185 OCP Problems ......................................................................................... 187 Robotics Problems .................................................................................. 187 Operating Problems ...................................
Contents Industry Canada (Digital Apparatus)......................................................... 218 Notice for USA and CANADA Only .......................................................... 218 Cette remarque ne concerne que les Etats-Unis et le Canada ................. 219 Battery Statement ........................................................................................... 219 Electronic Waste, Recycling, and Disposal - WEEE.................................. 223 Declaration of Conformity....
Figures Quantum PX720 User’s Guide Figure 1 Entry Level Capacity ................................................................... 4 Figure 2 Intermediate Level Capacity ...................................................... 5 Figure 3 Full Capacity ................................................................................. 6 Figure 4 Slot Shelf Numbering, PX720 SDLT (Left Panels) ................. 10 Figure 5 Slot Shelf Numbering, PX720 SDLT (Right Panels) ..............
Figures Quantum PX720 User’s Guide Figure 19 Connecting the Library to the Local Area Network.............. 34 Figure 20 Turning on the Library .............................................................. 35 Figure 21 Menu Screen................................................................................ 36 Figure 22 Password Screen......................................................................... 37 Figure 23 Setup Screen .............................................................
Figures Quantum PX720 User’s Guide Figure 48 Installing the Removable Bin Packs......................................... 85 Figure 49 Quantum PX720 Web Page Menu Items................................. 88 Figure 50 Quantum PX720 Web Page Menu Items (Continued) .......... 89 Figure 51 Quantum Tape Security Menus ............................................... 89 Figure 52 Overview Page............................................................................ 90 Figure 53 Activity Area .........
Figures Figure 77 Native Fibre Channel Drive Configuration.......................... 131 Figure 78 Configured Topology Help Screen ........................................ 131 Figure 79 Fibre Channel Page .................................................................. 132 Figure 80 Network Page ........................................................................... 134 Figure 81 LDAP Page ................................................................................
Figures Figure 106 About Page ................................................................................ 183 Figure 107 Links Page ................................................................................. 184 Figure 108 Tape Drive LEDs ..................................................................... 192 Figure 109 Shipping Restraints - Storage Location ................................. 204 Figure 110 Installing the Robotic Shipping Restraint .............................
Tables Quantum PX720 User’s Guide Table 1 SDLT320 Performance Characteristics ...................................... 7 Table 2 SDLT 600 Performance Characteristics..................................... 7 Table 3 DLT - S4 Performance Characteristics....................................... 7 Table 4 HP LTO-2 Characteristics ........................................................... 7 Table 5 HP LTO-3 Characteristics ...........................................................
Tables Quantum PX720 User’s Guide Table 18 Load Port Bin Pack Types ......................................................... 83 Table 19 Quick Status Library Health Conditions ................................ 91 Table 20 Quick Status Health Messages ................................................. 92 Table 21 CLM Information........................................................................ 95 Table 22 CLM Status Health Messages ...................................................
Tables Quantum PX720 User’s Guide Table 46 Information Events................................................................... 211 Table 47 Warning Events ........................................................................ 213 Table 48 Critical Events ...........................................................................
Preface This manual introduces the Quantum PX720 library and discusses: • Library operations • Configuration • Relocation • Basic troubleshooting Audience This manual is written for library operators and field service engineers.
Document Organization Following is a brief description of chapter contents. • Chapter 1, Library Description provides an overview of the procedures to get your library up and running. • Chapter 2, Basic Library Operations provides an overview of the library and orients the operator or field service engineer to the numbering conventions for slots and tape drives.
• Error or attention conditions are represented in parenthesis that translate as follows: (SK=S ASC=AA ASCQ=QQ) where: S — hexadecimal sense key value AA — hexadecimal additional sense code QQ — hexadecimal additional sense code qualifiers Related Documents The following Quantum documents are also available for the Quantum PX720 library: Document No.
Contacts Quantum company contacts are listed below. 0 Quantum Corporate Headquarters To order documentation on the PX720 Series or other products contact: Quantum Corporation P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101 Technical Publications 0 To comment on existing documentation send e-mail to: doc-comments@quantum.com Quantum Home Page 0 Visit the Quantum home page at: http://www.quantum.
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StorageCare Guardian Quantum PX720 User’s Guide xxiii
Chapter 1 1 Library Description This chapter describes both the Quantum PX720 and its components.
Chapter 1 Library Description Overview Overview The PX720 library revolutionizes how IT professional meet demanding requirements by providing reliability for maximum up-time, flexible architecture for investment protection, and scalability for fast data growth environments.
Chapter 1 Library Description Overview Capacity on Demand (CoD) 1 Capacity on Demand (CoD) allows you to increase the number of available bins in your library, depending on your current library capacity. There are three capacity levels available in the PX720 library: Note: All levels of capacity on demand do NOT include the available bins located on the back wall of the PX720 library. The back wall bins will increase the overall number of bins in the library.
Chapter 1 Library Description Overview Figure 1 Entry Level Capacity Entry level capacity allows cartridge slots to be accessed from panels 1 and 2. Panels 4 through 6 are unavailable in the Entry level capacity configuration Panel 3 is unavailable in the Entry level capacity configuration Left-hand panels Right-hand panels Intermediate Level Capacity 1 The intermediate level capacity PX720 (see figure 2) allows cartridge slots to be accessed from bin panels one through four.
Chapter 1 Library Description Overview Figure 2 Intermediate Level Capacity Intermediate level capacity allows cartridge slots to be accessed from panels 1 Panels 5 and 6 are unavailable in the Intermediate level capacity Left-hand panels Right-hand panels 1 Full Capacity The full capacity PX720 (see figure 3) allows cartridge slots to be accessed from all six bin panels.
Chapter 1 Library Description Overview Drive Type Available Slots (with removable load ports) LTO 726 Figure 3 Full Capacity Full capacity allows cartridge slots to be accessed from all panels Left-hand panels Quantum PX720 User’s Guide Right-hand panels 6
Chapter 1 Library Description Overview Library Models 1 The Quantum PX720 library is comprised of three models that support a wide range of storage and performance requirements and connectivity options including SCSI and Fibre Channel (see figure 4 through figure 9 for bin panel locations). 1 Tape Drive Types The Quantum PX720 can be configured with up to 20 tape drives and up to 648 SDLT or 732 LTO tape cartridges slots.
Chapter 1 Library Description Overview Table 5 HP LTO-3 Characteristics Table 6 HP LTO-4 Characteristics Shelf Slot Numbering Conventions 1 Quantum PX720 HP LTO-3 Model (drives/slots) 20/732 Capacity in Terabytes (TB) (400 GB per cartridge) 292 Throughput (GB/hr) based on 80 MB/sec transfer rate 5760 Quantum PX720 HP LTO-4 Model (drives/slots) 20/732 Capacity in Terabytes (TB) (800 GB per cartridge) 586 Throughput (GB/hr) based on 120 MB/sec transfer rate 8640 The library slot numbering con
Chapter 1 Library Description Overview Table 7 Storage Elements (SDLT) Number of Tape Drives Number of Storage Elements (Slots- both Storage and Load Ports) No Cardcage With Cardcage 1-4 642 630 5-8 630 618 9-12 618 606 13-16 606 594 17-20 588 582 Figure 4, figure 5, and figure 6 show the storage slot, load port slot, and tape drive numbering conventions. These conventions are used by the library GUI and the diagnostic software program.
Chapter 1 Library Description Overview Figure 4 Slot Shelf Numbering, PX720 SDLT (Left Panels) Load port enabled Load port disabled 0000 0001 0002 0003 0004 0005 0006 0007 0008 0009 0010 0011 0012 0013 0014 0015 0096 0097 0098 0099 0100 0101 0102 0103 0104 0105 0106 0107 0108 0109 0110 0111 0192 0193 0194 0195 0196 0197 0198 0199 0200 0201 0202 0203 0204 0205 0206 0207 0016 0017 0018 0019 0020 0021 0022 0023 0024 0025 0026 0027 0028 0029 0030 0031 0112 0113 0114 0115 0116 0117 0118 0119 0120 0121 0122 0
Chapter 1 Library Description Overview Figure 5 Slot Shelf Numbering, PX720 SDLT (Right Panels) 0290 0291 0292 0293 0294 0295 0296 0297 0298 0299 0300 0301 0302 0303 0304 0305 0386 0387 0388 0389 0390 0391 0392 0393 0394 0395 0396 0397 0398 0399 0400 0401 0482 0483 0484 0485 0486 0487 0488 0489 0490 0491 0492 0493 0494 0495 0496 0497 Load port disabled 0306 0322 0338 0354 0307 0323 0339 0355 0308 0324 0340 0356 0309 0325 0341 0357 0310 0326 0342 0358 0311 0327 0343 0359 0312 0328 0344 0360 0313 0329 0345
Chapter 1 Library Description Overview Figure 6 Slot Shelf Numbering, PX720 SDLT (Back Slots) 0578 0579 0580 0581 0582 0583 0584 0585 0586 0587 0588 0589 0588 0589 0590 0591 0592 0593 0594 0595 0596 0597 0598 0599 0600 0601 0602 0603 0604 0605 0606 0607 0608 0609 0610 0611 Note: Removed if card cage is present Removed if CLM is present The number of slots located on the back of the library varies with the number of installed tape drive clusters (see table 7) and if a card cage or CLM is present i
Chapter 1 Library Description Overview Table 8 Storage Elements (LTO) Number of Tape Drives Number of Storage Elements (Slots- both Storage and Load Ports) No Cardcage With Cardcage 1-4 726 712 5-8 712 698 9-12 698 676 13-16 676 662 17-20 662 648 Figure 7, figure 8, and figure 9 show the storage slot, load port slot, and tape drive numbering conventions.
Chapter 1 Library Description Overview Figure 7 Slot Shelf Numbering, PX720 LTO (Left Panels) 0000 0001 0002 0003 0004 0005 0006 0007 0008 0009 0010 0011 0012 0013 0014 0015 0016 0017 0108 0109 0110 0111 0112 0113 0114 0115 0116 0117 0118 0119 0120 0121 0122 0123 0124 0125 0216 0217 0218 0219 0220 0221 0222 0223 0224 0225 0226 0227 0228 0229 0230 0231 0232 0233 Load port disabled 0018 0036 0054 0072 0019 0037 0055 0073 0020 0038 0056 0074 0021 0039 0057 0075 0022 0040 0058 0076 0023 0041 0059 0077 0024 0
Chapter 1 Library Description Overview Figure 8 Slot Shelf Numbering, PX720 LTO (Right Panels) Load port enabled Load port disabled 0324 0325 0326 0327 0328 0329 0330 0331 0332 0333 0334 0335 0336 0337 0338 0339 0340 0341 0432 0433 0434 0435 0436 0437 0438 0439 0440 0441 0442 0443 0444 0445 0446 0447 0448 0449 0540 0541 0542 0543 0544 0545 0546 0547 0548 0549 0550 0551 0552 0553 0554 0555 0556 0557 0342 0343 0344 0345 0346 0347 0348 0349 0350 0351 0352 0353 0354 0355 0356 0357 0358 0359 0450 0451 0452 0
Chapter 1 Library Description Overview Figure 9 Slot Shelf Numbering, PX720 LTO (Back Slots) Note: Sliding Out the Slot Panels 1 Quantum PX720 User’s Guide 0648 0649 0650 0651 0652 0653 0654 0655 0656 0657 0658 0659 0660 0661 0662 0663 0664 0665 0666 0667 0668 0669 0670 0671 0672 0673 0674 0675 0676 0677 0678 0679 0680 0681 0682 0683 0684 0685 0686 0687 0688 0689 Removed if card cage is present Removed if CLM is present The number of slots located on the back of the library varies with the num
Chapter 1 Library Description Features and Benefits Figure 10 Sliding the Slot Panels Out of the Cabinet Upper slot panel latch Middle slot panel latch Lower slot panel latch Features and Benefits The Quantum PX720 provides the following features and benefits: • High-capacity, high-performance data storage and retrieval • The library may house up to: • 648 SDLT tape cartridges and 20 SDLT tape drives • 732 LTO-2 tape cartridges and 20 LTO-2 tape drives or Quantum PX720 User’s Guide 17
Chapter 1 Library Description Features and Benefits • Hot-swappable, redundant DC power supplies ensure library operations against power supply failure • On-line cartridge exchanges: two removable load ports with: Enabled Load Ports # of SDLT Cartridges # of LTO Cartridges None 0 0 Left 14 16 Right 30 32 Both 42 48 • Either 7 bin SDLT or 8 bin LTO removable cartridge magazines for easy insertion of cartridges without interrupting library operations • Mixed Media (SDLT and LTO) supported in t
Chapter 1 Library Description DLTSage™ Tape Security DLTSage™ Tape Security The PX720 tape library with DLT-S4 tape drives are capable of utilizing DLTSage Tape Security. DLTSage Tape Security is a unique solution designed to prevent unauthorized access to tape cartridges which is particularly valuable when protecting tapes that are transported offsite.
Chapter 1 Library Description Tape Drive and Media Analysis Tape Drive and Media Analysis The PX720 library provides the ability to proactively monitor tape drive and media health by continuously tracking dozens of critical tape drive and media performance parameters. If a critical operating parameter exceeds its predetermined threshold the PX720 remote management pages (see Tape Alert Page on page 103) automatically notify you, allowing you to take corrective action.
Chapter 1 Library Description Library Components Cabinet 1 The cabinet houses all library components including: • CHM (Cartridge Handling Mechanism) • Storage slots • Control electronics • Power supply and distribution equipment • Tape drives You can access these components to monitor and control library operation through the front and back doors of the library cabinet.
Chapter 1 Library Description Library Components Figure 11 PX720 Cabinet-Front View PX720 metal molded door (new libraries) PX720 plastic molded door (older libraries) Door latch Power button Door latch Power button Service tray • Two configurable load ports with either 16 SDLT or 18 LTO cartridge magazines for easy insertion of cartridges without interrupting library operations Cabinet-Back 1 The back of the cabinet (see figure 12) provides easy accessibility to: • Cooling fans • Power, control,
Chapter 1 Library Description Library Components • Tape drive communication • AC power distribution box. The top plug is reserved for the cross link mechanism (CLM) used to connect multiple cabinets. Power connectors and breaker switches are located on the front of the unit.
Chapter 1 Library Description Library Components Table 9 OCP Features Feature Description OCP The OCP consists of the following elements: • OCP The OCP displays library status information and allows you to access the library menus. These menus allow you to view or change the library settings, run demonstration programs, or run diagnostic tests. The OCP is discussed in detail in this book (see chapter 2 on page 40).
Chapter 1 Library Description Library Components Figure 13 OCP—Initial Screen Red LED CHM 1 OCP buttons Green LED The CHM consists of the following components: • CHM (Cartridge handling mechanism) • Vertical carriage assembly • Horizontal drive motor • Extension axis assembly Quantum PX720 User’s Guide 25
Chapter 1 Library Description Library Components Figure 14 CHM (Cartridge Handling Mechanism) Vertical carriage assembly Extension access assembly Cartridge Handling Mechanism The vertical and horizontal actuators move the CHM into position to pick and place tape cartridges. The rotary actuator rotates the CHM 180°, allowing the CHM to pass cartridges between the side storage slots and the back storage slots or tape drives.
Chapter 1 Library Description Library Components 1 Tape Drives The Quantum PX720 can hold up to 20 SDLT-320, SDLT-600, LTO-2, LTO-3, and LTO-4 tape drives.
Chapter 1 Library Description Library Components mechanism) replaces the data cartridge with a cleaning cartridge. When the cleaning procedure finishes, the CHM returns the data cartridge to the drive. Note: Load Port and Magazines1 The load ports are mechanical devices in the front panel of the library that enable you to import or export tape cartridges to and from the library via three tape cartridge magazines without interrupting library operations.
Chapter 1 Library Description Library Components Figure 15 Left Load Port Bin Packs Fixed bin packs (8-SDLT, 9-LTO-2 bins per pack) SDLT removable bin packs (7 bins per pack) LTO removable bin packs (8 bins per pack) Figure 16 Right Load Port Bin Packs Fixed bin packs (8-SDLT, 9-LTO-2 bins per pack) SDLT removable bin packs (7 bins per pack) LTO removable bin packs (8 bins per pack) Quantum PX720 User’s Guide 29
Chapter 1 Library Description Getting Started Cross Link Mechanism (CLM) 1 The Quantum PX720 cross link mechanism (CLM) allows you to connect up to five libraries together and allow multiple libraries to appear as one to the host system. If a CLM is installed in the library, the CLM and all connected cabinet status displays in the Operations section of the OCP (see Operations Screen on page 74) and the Overview section of the remote management pages (see Cross Link Mechanism (CLM) on page 94).
Chapter 1 Library Description Getting Started After the Quantum PX720 is in it’s final location, the following steps are required to complete the installation: • Cabling the Quantum PX720 • Loading the Tape Cartridges • Initial Configuration Cabling the Quantum PX720 1 After the Quantum PX720 is in its final location, the tape drives and robotics controller must be connected to the backup host system(s).
Chapter 1 Library Description Getting Started Figure 17 Tape Drives and Robotics Controller Tape drive numbering Drive B (1) Drive A (0) Drive D (3) Drive C (2) Cluster 0, tape drives 0 through 3 Cluster 1, tape drives 4 through 7 Cluster 2, tape drives 8 through 11 Cluster 3, tape drives 12 through 15 Cluster 4, tape drives 16 through 19 SCSI HBA 2 Route a SCSI cable up through the base of the library on the righthand side and connect the host computer to the robotics controller or include the
Chapter 1 Library Description Getting Started Figure 18 Connecting the Tape Drives Host computers Cluster with 2 tape drives per bus Host computers Cluster with 1 tape drives per bus Terminators Terminators Host computers Terminators SCSI cables Host computers Note: Quantum PX720 User’s Guide Make sure that all SCSI cables droop down slightly to ensure that the back door closes.
Chapter 1 Library Description Getting Started 4 Route an Ethernet cable up through the base of the library and connect the front Ethernet port located on the right side of the cabinet controller to the local network (see figure 19). Figure 19 Connecting the Library to the Local Area Network Internal network Local area Ethernet port Service port Cabinet controller enclosure shown outside for clarity 5 Close the back door.
Chapter 1 Library Description Getting Started Figure 20 Turning on the Library PX720 metal molded door (new libraries) PX720 plastic molded door (older libraries) Power button Door latch Door latch Power button Service tray 2 When the library completes the boot up sequence and the OCP is active, press Menu from the Home screen.
Chapter 1 Library Description Getting Started Figure 21 Menu Screen Select 3 From the Menu screen, use the up and down arrows to highlight Setup and press Select. 4 The library prompts you for your password (see figure 22).
Chapter 1 Library Description Getting Started Figure 22 Password Screen 5 Enter the 6 digit password. The password is accepted after the sixth digit is entered. Note: The default password is 001122.
Chapter 1 Library Description Getting Started Figure 23 Setup Screen Back Select The Setup screen displays the following information: Quantum PX720 User’s Guide • IP Address (requires cabinet reboot) • IP Subnet Mask • IP Gateway • DHCP (default enabled) • Change Password • Restore Factory Settings • Drive Autoclean (default disabled) • Drive Autounload (default disabled) • Configured Drives • Configured Slots • Left Load Port (16) (default enabled) • Right Load Port (32) (defau
Chapter 1 Library Description Getting Started 6 To edit the setup information, use the up and down arrows to highlight the section and press Select. • To set the IP address, subnet mask, and gateway, use the up and down arrows to select the appropriate number and press Select to accept. • To enable/disable DHCP, use the up and down arrows to toggle between enable/disable. Press Select to accept the setting.
Chapter 2 2 Basic Library Operations This chapter describes the following basic library operating procedures: • Inserting Tape Cartridges • Preparing the Cabinet for Operation • Turning the Library On and Off • Using the OCP (Operator Control Panel) • Inserting Tape Cartridges into the Load Port Inserting Tape Cartridges To insert tape cartridges: 1 Label each cartridge. 2 Set the write-protect switch. 3 Place cartridges (right side up) in the fixed slots.
Chapter 2 Basic Library Operations Inserting Tape Cartridges Caution: Taking ESD Precautions 2 Handle tape cartridges with care. Do not drop or bang them, or place them near sources of electromagnetic interference. Rough handling can displace the tape leader, making the cartridge unusable and potentially hazardous to the tape drives. Components within the PX720 contain static-sensitive parts.
Chapter 2 Basic Library Operations Inserting Tape Cartridges • Be very careful when installing the cabinet or handling components in dry climates or environments where cold weather heating is used. Environments such as these with lower relative humidity have greater potential to produce static electricity. Note: SDLT Cartridges 2 In environments with high potential for static electricity, take additional precautions such as the use of an antistatic smock or a grounded antistatic mat.
Chapter 2 Basic Library Operations Inserting Tape Cartridges Place the label in the slide-in slot on the front of the cartridge (see figure 24). Figure 24 Inserting a Barcode Label (SDLT) Slide-in slot Note: Only use barcode labels that have been designed for cartridges. Do not adhere labels to a cartridge anywhere except the slide-in slot. Setting the Write-Protect Switch 2 Each tape cartridge has a write-protect switch similar to that shown in figure 25.
Chapter 2 Basic Library Operations Inserting Tape Cartridges Figure 25 SDLT Cartridges Ins Insertion arrow ert thi s en di nto the s lo t Barcode label Orange window Write protect Slide left LTO Cartridges 2 Write enable Slide right (default) (SDLT cartridge shown) The following section shows you how to label LTO tape cartridges, as well as setting the write-protect switch and proper orientation. Note: Quantum highly recommends using barcode labels provided by Quantum.
Chapter 2 Basic Library Operations Inserting Tape Cartridges • L1 = LTO generation 1 (LTO) • L2 = LTO generation 2 (LTO-2) • L3 = LTO generation 3 (LTO-3) • L4 = LTO generation 4 (LTO-4) You cannot choose the sequence of labels inside the bar code label packs. No two packs are ever the same to avoid issues with duplicate bar code IDs. Note: Adhesive-backed barcode labels are used on LTO tape cartridges. Refer to figure 26 for proper label placement, write protection settings and insertion orientation.
Chapter 2 Basic Library Operations Inserting Tape Cartridges Cleaning Cartridges 2 Cleaning cartridges are used when a tape drive within the library requires cleaning. When Autoclean is enabled (either through the OCP or remote management screens), the library will automatically clean the tape drive when needed. A fixed bin (see Library Models on page 2 for bin locations) is generally used to store a cleaning cartridge, however, the cartridge can be placed anywhere in the library.
Chapter 2 Basic Library Operations Preparing the Cabinet for Operation Figure 28 LTO Cleaning Cartridges Placing Tape Cartridges in the Cabinet 2 Place a tape cartridge in each fixed storage slot on the back wall and the side walls of the cabinet and on the sides. Be sure all cartridges are properly oriented with the barcode facing you and that they are fully seated in the slots.
Chapter 2 Basic Library Operations Preparing the Cabinet for Operation Close the Cabinet Doors and Access Panels 2 The PX720 has one front door and one back door. 1 Close and lock the front door using the key provided in the accessory kit (see figure 29). Note: The laptop tray must be lowered to access the front door latch.
Chapter 2 Basic Library Operations Preparing the Cabinet for Operation Figure 30 Closing the Back Door Back door latch Connecting Host Workstations 2 Connect the SCSI cables and jumpers as shown in the following figure. Note: Quantum PX720 User’s Guide Quantum ships sufficient SCSI cables and terminators with this cabinet to set up two-drives per SCSI bus. The cabinet controller SCSI HBA (media changer) can be included with one of the two drive connections or directly connected to the host.
Chapter 2 Basic Library Operations Preparing the Cabinet for Operation Figure 31 PX720 Cabling Configuration Host computers Cluster with 2 tape drives per bus Host computers Cluster with 1 tape drives per bus Terminators Terminators Host computers Terminators SCSI cables Cabinet controller Host computers Note: Quantum PX720 User’s Guide Make sure that all SCSI cables droop down slightly to ensure that the back door closes.
Chapter 2 Basic Library Operations Turning the Library On and Off Turning the Library On and Off This section explains: • Turning On the Library • Placing the Library On-line or Off-line • Turning Off the Library Turning On the Library 2 To turn on the library: 1 Verify that: • Power cables are firmly in place • All power buttons on the tape drive clusters are on • Both power buttons on the cabinet controller are on • All doors are closed 2 Turn on the power switch located behind the laptop tray
Chapter 2 Basic Library Operations Turning the Library On and Off Figure 32 Turning On the Library PX720 metal molded door (new libraries) PX720 plastic molded door (older libraries) Door latch Power button Door latch Power button Service tray Placing the Library Online or Off-line 2 With the library turned on, press the button corresponding to Ops on the OCP to access the Operations screen. Select Cabinet and use the up and down arrows to turn the library off-line.
Chapter 2 Basic Library Operations Using the OCP (Operator Control Panel) 2 Verify that the OCP display indicates “Off-line” from the Operations screen. 3 Verify that the CHM (robotic arm) is empty. If there is a tape cartridge in the CHM, perform a Move command to place the cartridge in an available slot. 4 Turn off the power switch located on the front of the library (see figure 32). Using the OCP (Operator Control Panel) The OCP is located on the front of the library.
Chapter 2 Basic Library Operations Using the OCP (Operator Control Panel) Figure 33 OCP Main Screen Library status Button labels To select this function, press this button: Push buttons Note: OCP Buttons 2 Library Status and Attention Messages 2 Quantum PX720 User’s Guide If the date and time is modified from the remote management pages (see Quantum PX720 Remote Management on page 86), the date and time on the OCP main screen may take up to three minutes to update with the new information.
Chapter 2 Basic Library Operations Using the OCP (Operator Control Panel) Online, OK). Refer to table 11 for library status information. Refer to table 12 for attention messages. Note: If the OCP displays the “Latest Cluster FPGA Revision is Required” message, the tape drive cluster FPGA software revision does not meet the minimum requirement for the tape drive. Contact Quantum customer support for information on updating the tape drive cluster controller software.
Chapter 2 Basic Library Operations Using the OCP (Operator Control Panel) Library Status Information Location Library status Cabinet State Description Online Fail The cabinet has failed to go online. Refer to the remote management pages to determine the problem (see chapter 3 on page 86). Reconnecting to Robot The cabinet is attempting to reconnect to the robot. Reestablishing Library Communication The cabinet is attempting to reestablish library communication.
Chapter 2 Basic Library Operations OCP Components Attention Message Location Attention message Attention Messages Description User Needed The cabinet needs user intervention. Refer to the remote management pages to determine the problem (see chapter 3 on page 81). Upgrading FW The cabinet is in the process of updating firmware. When the update is complete, the cabinet will go on-line. Comm Mismatch The robot and cabinet controller firmware are mismatched.
Chapter 2 Basic Library Operations OCP Components Figure 34 OCP Components Home Library Name Menu Library IP Address Contact Info Open Ports/ Load Ports Ops Diags Open Load Ports/ if Quick Open Enabled Cabinet Load Ports/ if Quick Open Disabled Online Individual Axis Slf Test Robotics to Home Pos.
Chapter 2 Basic Library Operations OCP Components The following sections provide information on each function available from the Quantum PX720 OCP: • Menu Screen • Load Ports Screen • Operations Screen • Diagnostics Screen • Stop Button Menu Screen 2 The Menu screen provides access to contact information, cabinet information, as well as providing a way to setup library information/ options. To access the Menu screen, press Menu from the Home screen.
Chapter 2 Basic Library Operations OCP Components • Cabinet Information • Health Status Information • Partitions † • Setup Information/Options • Service Information/Options • Event Log Information † menu item only available with the library partitioning option installed. Library Information 2 To view library information: 1 From the Menu screen, use the up and down arrows to highlight Library and press Select.
Chapter 2 Basic Library Operations OCP Components The Library screen displays the following information about the library: • Contact Info - customer contact information • Contact number - customer service contract number used to identify the library to Quantum customer support • Software - software version currently loaded on the library including the cabinet controller and cabinet robotics • Serial number - serial number of the library 2 When you are finished viewing library information, press Bac
Chapter 2 Basic Library Operations OCP Components Figure 37 Cabinet Screen Back The Cabinet screen displays the following information about the library cabinet: • Cabinet — name of the cabinet • Model — model number of the cabinet • Serial Number — serial number of the cabinet • IEEE ID — IEEE identification of the cabinet • Slots — number of slots configured in the cabinet for the specific drive type • Drives — number of drives configured in the cabinet for the specific drive type • Ports—
Chapter 2 Basic Library Operations OCP Components 2 Health Status Information Note: Health status is only displayed if the library health is in a critical or warning state. To view library health status information: 1 From the Menu screen, use the up and down arrows to highlight Health Status and press Select. The Health Status screen displays (see figure 38): Figure 38 Health Status Screen Back The Health Status screen displays the current library health.
Chapter 2 Basic Library Operations OCP Components 2 Partitions † To view library partitions information: Note: The partitions menu option is only available when the library partitioning option is installed in the library. 1 From the Menu screen, use the up and down arrows to highlight Partitions and press Select.
Chapter 2 Basic Library Operations OCP Components Figure 40 Partitions Details The following partition details are available (see table 13). Table 13 Partitions Details Quantum PX720 User’s Guide Partitions Options Description Partitions Name Displays the name of the specific partition. IEEE Displays the IEEE ID of the partition. State Displays the library state (online/offline). Slot start addr Displays the starting slot address for the partition.
Chapter 2 Basic Library Operations OCP Components Quantum PX720 User’s Guide Partitions Options Description Partitions cont... Total slots Displays the total slot count in the partition. SDLT slots Displays the total SDLT slot count in a mixed media environment (SDLT and LTO). LTO slots Displays the total LTO slot count in a mixed media environment (SDLT and LTO). Configured slots Displays the number of configured slots in the partition.
Chapter 2 Basic Library Operations OCP Components Partitions Options Description Partitions cont... SLDT ports Displays the total number of SDLT load port slots in the partition. LTO ports Displays the total number of LTO load port slots in the partition. Connection type Displays the library interface (SCSI or Fibre). HBA number Displays the HBA (host bus adapter) number assigned to this partition. No barcode lbl Displays the barcode status (enable/ disable).
Chapter 2 Basic Library Operations OCP Components 1 From the Menu screen, use the up and down arrows to highlight Setup and press Select. 2 The library prompts you for your password. Enter the 6 digit password. The password is accepted after the sixth digit is entered Note: The default password is 001122. To change the password, see figure 41.
Chapter 2 Basic Library Operations OCP Components • Change Password • Restore Factory Settings • Drive Autoclean (default disabled) • Drive Auto unload (default disabled) • Barcode Length • Configured Drives • Quick Load Port Open • Configured Slots • Identify as ATL P7000 • Both Load Ports • Left Load Port (default enabled) • Right Load Port (default enabled) 3 To set the network information, use the up and down arrows to select Change Network Settings and press Select.
Chapter 2 Basic Library Operations OCP Components Figure 42 Change Network Settings Screen Back Select a To set the IP address, subnet mask, and gateway, use the up and down arrows to select the appropriate number and press Select to accept. b To enable/disable DHCP, use the up and down arrows to toggle between enable/disable. Press Select to accept the setting. If your library is not connected to a network which uses a DHCP server to assign IP information, disable this function.
Chapter 2 Basic Library Operations OCP Components • To set the barcode length, use the up and down arrows to select the barcode length and press Select. • To enable autoclean, use the up and down arrows to select Autoclean and press Select. • To enable auto unload, use the up and down arrows to select Auto unload and press Select. • To configure the number of tape drives in the cabinet, use the up and down arrows to select the number of drives and press Select.
Chapter 2 Basic Library Operations OCP Components 1 From the Menu screen, use the up and down arrows to highlight Event Log and press Select. The OCP lists the events that have occurred on the library. Load Ports Screen 2 The Load Ports screen allows the user to lock or unlock a load port. Warning: Keep fingers and other body parts away from the load port doors when open.
Chapter 2 Basic Library Operations OCP Components Figure 43 Load Ports Screen Select 1 To open a load port or view the load port details, use the up and down arrows to highlight the specific load port(s) and press Select. a To open the load port, us the up and down buttons to select Open and then press Select. A notification displays warning you to open the doors prior to opening the load port. Press Ok to open the load port.
Chapter 2 Basic Library Operations OCP Components Table 14 Load Port Details Device Options Description Details Status The Status value can either be an OK or a error. A zero indicates that the last command to be executed on the tape drive completed successfully. If a 2 appears, a check condition (error) was sent to the host because a command did not complete successfully on the load port Type This option lists the type of media (SDLT/ LTO). Total Total number of load port slots in the load port.
Chapter 2 Basic Library Operations OCP Components Figure 44 Operations Screen Select 1 To change the status of the cabinet or tape drive(s), use the up and down arrows to highlight the specific device and press Select.
Chapter 2 Basic Library Operations OCP Components Table 15 Device Options Device Options Description Cabinet Online When the cabinet is online, the library is ready for host communication and for backup jobs to proceed. Offline When the cabinet is offline, the host is no longer able to communicate with the library. Self tests, diagnostics, and inventory can only be performed when the library is off-line.
Chapter 2 Basic Library Operations OCP Components Device Options Description Drive All Off This option shuts down all tape drives within the cabinet in preparation for tape drive removal. On This option powers on all tape drives within the cabinet. Reset This option re initializes all tape drives within the cabinet. Unthread This option unspools the tape from the internal mechanism of the tape drives in preparation for tape cartridge ejection.
Chapter 2 Basic Library Operations OCP Components Quantum PX720 User’s Guide Tape Drive Details Description Inventoried Has the tape drive been inventoried? (yes/no) Communicating Displays the current communication status of the tape drive. Load error Has a load error occurred on this drive? (yes/no) Revision Displays the current drive firmware revision. Connect Type The tape drive communications type (SCSI/Fibre Channel).
Chapter 2 Basic Library Operations OCP Components 2 To perform a Move Media command, use the up and down arrows to select Move Media and press Select. Note: The library must be offline to perform a move media command. The Move Media screen displays (see figure 45): Figure 45 Move Media Screen The following move media options are available (see table 17): Table 17 Move Media Options Quantum PX720 User’s Guide Move Media Options Description Addressing Logical or physical addressing.
Chapter 2 Basic Library Operations OCP Components Move Media Options Description Source Position The source position is the numeric element address for the specific slot, drive or load port that is holding the cartridge you wish to move (see Shelf Slot Numbering Conventions on page 8 for element numbering). Destination † Cabinet number in a CLM environment that contains the destination element.
Chapter 2 Basic Library Operations OCP Components Figure 46 Diagnostics Screen Select The following diagnostic tests are available from the OCP: Quantum PX720 User’s Guide • Robotics Self Test • Individual Axis Self Test • Robotics to Home Position • Calibrate Cabinet • Read Cabinet Serial Number • Read Cabinet IEEE ID • Read Cabinet Type • Sequential Slot Test • Sequential Drive Test • Random Test • Random Slot Test • Random Slot to Drive • Element to Element 81
Chapter 2 Basic Library Operations Inserting Tape Cartridges into the Load Port To perform a diagnostic test: 1 Use the up and down arrows to select the diagnostic test to perform and press Select. Note: The cabinet must be off-line before the diagnostic test can complete. 2 The OCP displays a confirmation screen indicating the status of the test, either failed or passed. 3 When you are finished performing diagnostic tests, press End to end the test.
Chapter 2 Basic Library Operations Inserting Tape Cartridges into the Load Port 2 Open the load port through the OCP load port screen (see Load Ports Screen on page 72). Caution: Ensure the load port doors are open prior to unlocking the load ports. 3 With the load port door open, place the tape cartridges in any available load magazine slot. The proper orientation for tape cartridge insertion is shown in SDLT Cartridges on page 44 and LTO Cartridges on page 45.
Chapter 2 Basic Library Operations Inserting Tape Cartridges into the Load Port Figure 47 Removing the Bin Packs Bin pack handle Note: The bin pack handle can be used to lift the bin pack out of the library. 2 To install the removable bin packs, place the base of the bin back into the bin panel and snap into place as shown in figure 48.
Chapter 2 Basic Library Operations Inserting Tape Cartridges into the Load Port Figure 48 Installing the Removable Bin Packs Quantum PX720 User’s Guide 85
Chapter 3 Quantum PX720 Remote Management 3 The Quantum PX720 utilizes a web-based interface which allows you to configure and manage the Quantum PX720 from a remote workstation on the same network. The Quantum PX720 is managed through the following web pages (accessible using Internet browser software installed on the host computer): • Status allows you to view the following: error and cabinet status, tape alerts, event logs, and statistics.
Chapter 3 Quantum PX720 Remote Management Quantum PX720 Web Pages Quantum PX720 Web Pages The internet browser software is not supplied with the Quantum PX720; you must obtain and install it independently. The Quantum PX720 supports the following internet browsers: • Microsoft Internet Explorer 6.1 or later You can download this software from http://www.microsoft.com Note: To optimize performance, all browsers should have both cookies and pop-ups enabled.
Chapter 3 Quantum PX720 Remote Management Quantum PX720 Web Pages Figure 49 Quantum PX720 Web Page Menu Items Status Overview Status - cont.
Chapter 3 Quantum PX720 Remote Management Quantum PX720 Web Pages Figure 50 Quantum PX720 Web Page Menu Items (Continued) About Logout About Library Information Model Software Version Serial Number IEEE ID Slots Load Ports Drives Links Figure 51 Quantum Tape Security Menus Setup Secure Key Protection Mode Never write... Only write... Write to all... Enable/Disable... Enable all drives Disable all drives Select drives Select Secure Key Sec. Key Name Date Created Assign Secure Key Find Sec. Cart.
Chapter 3 Quantum PX720 Remote Management Quantum PX720 Web Pages Accessing PX720 Web Pages 3 To access the Quantum PX720 web pages: 1 On the host computer, open the internet browser software. 2 In the Address field, type http://IPaddress/ where IP address is the IP address for the Quantum PX720. (see Setup on page 123). 3 Enter the username and password and click OK. Note: The default username and password is admin.
Chapter 3 Quantum PX720 Remote Management Quantum PX720 Web Pages Using the Quantum PX720 Web Pages 3 The first page that displays when you access the Quantum PX720 web pages is the Quantum PX720 Overview page (see figure 52). This page includes information on the Quantum PX720 such as library name, date and time, and includes a dynamic graphic which changes colors depending on the library health.
Chapter 3 Quantum PX720 Remote Management Quantum PX720 Web Pages Quick Status Icon Library Health Description Library health: The library health is in a Warning state (may need attention) Warning Library health: Critical Table 20 Quick Status Health Messages Quantum PX720 User’s Guide The library health is in a Critical state (needs attention) Quick Status Messages Description Online, Offline, Going Online These messages indicate the current availability status of the library.
Chapter 3 Quantum PX720 Remote Management Quantum PX720 Web Pages Activity Area 3 Quantum PX720 User’s Guide Quick Status Messages Description Stopped The CHM (cartridge handling mechanism) has stopped. Check the error log and contact Quantum Customer Support if necessary. Door Open A library door (front) is open. Robot Not Communicating The library has lost communications with the robot (CHM). Check the error log and contact Quantum Customer Support if necessary.
Chapter 3 Quantum PX720 Remote Management Quantum PX720 Web Pages Figure 53 Activity Area Note: When a library reconfiguring activity (partition setting, host configuration setting, load port settings, or capacity on demand setting) is in process, the browser redirects to a reconfiguring status page. This area displays messages such as: • Firmware upgrade in progress... • Fibre Channel bridge firmware upgrade in progress... • System test in progress...
Chapter 3 Quantum PX720 Remote Management Quantum PX720 Web Pages Table 21 CLM Information The cabinet designated as the “Master” contains the CLM electronics and controlls the other attached “Slave” libraries. The status information for each cabinet (master and slave) is displayed in the respective cabinet Status page. The Error Status page lists any sensors or drives that are not in an “ok” condition. Clicking on the Quick Status icon redirects the browser to the Error Status page.
Chapter 3 Quantum PX720 Remote Management Quantum PX720 Web Pages Select either Default Colors or Color-deficient Vision as desired and click Apply. The selection is stored for the browser session. If the browser is closed and a new session started, the default colors are applied. Session Timeout - If the PX720 remote management pages are inactive for more than the specified time, the session will timeout and you will be required to log back into the system. The default timeout is 5 minutes.
Chapter 3 Quantum PX720 Remote Management Status Figure 56 Session Timeout Screen Status The Status page displays the general status or health of the library as well as specific hardware status. The page also provides access to event logs as well as library statistics.
Chapter 3 Quantum PX720 Remote Management Status Figure 57 Status Page Event Log Page 3 The Event Log page allows the user to view events that occur on the library.
Chapter 3 Quantum PX720 Remote Management Status Figure 58 Event Log Page To view an Event Log: 1 In the Event Log page, change the From and To areas to reflect the time range of the event log you wish to view. Click the up and down arrows to change the hour and/or minute values by increments of one. Double-clicking will increment or decrement the value by 5. You may also type in a valid hour (0 - 24) or minute (0 - 59). Note: The default date/time range is one hour prior to the current time and day.
Chapter 3 Quantum PX720 Remote Management Status 4 Click Save As... to save the event information to a local destination. Use the Send... button to email the event list or event detail to one or more recipients. 5 Click on an event summary to open another window containing details about the particular event. The detail windows also contains a Save As... and Send buttons.
Chapter 3 Quantum PX720 Remote Management Status Cabinet or Component Statistical Information Cabinet (library) Time since last power-on (seconds) Time processing robot commands (seconds) Estimated number of power cycles Attempted slot/port picks Attempted slot/port places Attempted drive picks Attempted drive places Number of individual horizontal moves Number of individual vertical moves Number of individual extension moves Number of individual gripper moves Number of individual depth moves Number of
Chapter 3 Quantum PX720 Remote Management Status Cabinet or Component Statistical Information Number of extension retries Number of gripper retries Number of depth retries Number of rotary retries Number of drive place retries Number of drive pick retries Number of partially gripped cartridge retries Number of drive load retries Number of barcode scan retries Number of slot/port pick retries Number of slot/port place retries To access the Statistics page, from the Status page, click on the Statistics tab
Chapter 3 Quantum PX720 Remote Management Status Figure 59 Statistics Page Note: Statistics for individual elements (a specific drive, slot, or port) are included in the element detail window and can be viewed by clicking on a drive, slot, or port link from zoom windows accessed via the Operations pages. The zoom windows are opened by clicking on the panel or cluster name from physical or logical maps. Click Save As... to save the statistic information to a local destination. Use the Send...
Chapter 3 Quantum PX720 Remote Management Status Figure 60 Tape Alert Page Refresh tape alert data Display filters Tape alert flags Barcode with tape alerts Drives with Tape Alerts The Tape Alert pages is divided into the following sections: • Refresh Tape Alert Data • Display Filters • Tape Alert Flags • Barcode with Tape Alert Flags • Drives with Tape Alert Flags • Details Quantum PX720 User’s Guide 104
Chapter 3 Quantum PX720 Remote Management Status 3 Refresh Tape Alert Data The tape alerts data is generated and stored internally for quick reporting and viewing. If the data files do not exist (i.e. factory default), they will be generated automatically. To update the files, click Refresh. 3 Display Filters Barcodes and/or drives no longer in the library can be excluded from the tape alerts listing by unchecking the appropriate checkbox.
Chapter 3 Quantum PX720 Remote Management Status 3 Details Upon clicking View Details for a Tape Alert Flag, Barcode, or Drive, a new window is displayed listing all tape alerts, barcodes, or drive associations. Clicking on an associated tape alert, barcode, or drive from the resulting window will display all events for that tape alert. Error Status Page 3 The Error Status page lists all drives/sensors within the library that are not in a normal operational condition.
Chapter 3 Quantum PX720 Remote Management Status Click Save As... to save the error status information to a local destination. Use the Send... button to email the error status information to one or more recipients. Note: Cabinet Page 3 The Error Status page can be accessed from any page by clicking Quick Status icon located in the upper-left portion of the page. The Cabinet status page displays the drive/sensor status within each cabinet.
Chapter 3 Quantum PX720 Remote Management Status condition and may require user attention. Related values or error messages are listed under details. To view the status of a library component: 1 Click Expand All/Collapse All to expand or collapse all branches. Click Save As... to save the hardware status information to a local destination. Use the Send... button to email the hardware status information to one or more recipients.
Chapter 3 Quantum PX720 Remote Management Operations Click Save As... to save the CLM status information to a local destination. Use the Send... button to email the hardware status information to one or more recipients.
Chapter 3 Quantum PX720 Remote Management Operations Accessing the Operations Page 3 To access the Operations page, click Operations from the contents frame. The management frame displays the Operations page (see figure 64). Figure 64 Operations Page Find Page 3 The Find page allows the user to find and locate specific barcodes within the library as well as view the library contents (slots, ports, drives, gripper, or address).
Chapter 3 Quantum PX720 Remote Management Operations Figure 65 Find Page Find barcode Show contents Select physical/logical map The Find page is divided into the following sections: • Find Barcode • Show Contents • Select Map • Partition Layout • Show Grippers Find Barcode 3 The find barcode section allows the user to find a specific barcode (or partial barcode) within the library(s) and view its location.
Chapter 3 Quantum PX720 Remote Management Operations 2 Click Find. A separate window displays the barcode(s) sharing the barcode string entered in the barcode field and it’s location within the library. Click the individual barcode label to display the corresponding cartridge detail page. 3 Show Contents The show contents section allows the user to show the contents of any element within a library or partition (slots, ports, drives, gripper, or address).
Chapter 3 Quantum PX720 Remote Management Operations (i.e. similar to pulling out a loadport or drawer) displaying all elements (slots, ports, or drives) in a spreadsheet format. Note: The physical map shows gaps in the element addressing depending on the load port configuration. Note: Under the Physical Map view, an option to print the view to a local printer is available by clicking on the Print View link located in the upper left-hand corner of the Physical Map section.
Chapter 3 Quantum PX720 Remote Management Operations view of the panel (i.e. similar to pulling out a loadport or drawer) displaying all elements (slots, ports, or drives) belonging to the partition in a spreadsheet format. From the zoom view, clicking on an element opens a detail window. Use partition links (if enabled) to move from one partition map to another.
Chapter 3 Quantum PX720 Remote Management Operations Figure 67 Logical Map Unassigned partition First partition Second partition Quantum PX720 User’s Guide 115
Chapter 3 Quantum PX720 Remote Management Operations Partition Layout 3 The partition layout displays a map of all elements within the library color coded to designate the partitions (see Partition Layout on page 151). Show Grippers 3 Click this link to list all available grippers and their contents including a “virtual” gripper for each partition.
Chapter 3 Quantum PX720 Remote Management Operations Figure 68 Move Page Move cartridge Source Destination To move a cartridge: 1 Select a source cabinet (or partition), source element (slot, port, drive, or address), and enter a starting position and count. If the count field is left empty, only the starting cartridge is moved. Note: The Physical Map allows you to move tape cartridges to or from the library gripper or CLM gripper. The Logical Map allows you to move a tape cartridge across partitions.
Chapter 3 Quantum PX720 Remote Management Operations 3 Click Apply to perform the move. The progress of the move displays in a separate window. 3 Inventory Page The Inventory page allows the user to perform an inventory on all elements within the library or specific element ranges. Note: The library must be off-line to perform an inventory. To access the Inventory page, from the Operations page, click on the Inventory tab at the top of the page.
Chapter 3 Quantum PX720 Remote Management Operations 2 Enter the starting position and count (range). Note: The edit boxes for the starting position and count are invisible until you select slot, port, drive, or address. If the starting position and count are left blank, all elements of the selected type will be inventoried. If a starting position is entered, but count is left blank, inventory will start at the starting position and include all remaining elements of that type.
Chapter 3 Quantum PX720 Remote Management Operations Figure 70 Drives Page Drive operations To perform an action on a tape drive(s) 1 Select a partition or cabinet, drive (or all drives), and a count. Note: The count indicates the range of drives where the action is performed. 2 Select the action to perform (unthread, reset, shutdown, or power on). 3 Click Apply to perform the action.
Chapter 3 Quantum PX720 Remote Management Operations cartridge ID's, provides easier visualization of daily/weekly/monthly tapes, and enhances the library view from the remote management pages. To access the Sift Sort page, from the Operations page, click on the Sift Sort tab at the top of the page. The Sift Sort page displays (see figure 71): Figure 71 Sift Sort Page Sift sort To sort the tape cartridges: Note: The library must be off-line to perform a Sift Sort operation.
Chapter 3 Quantum PX720 Remote Management Operations 2 Select the destination for the sorted tape cartridges (Partition, Element Type, and Position). Note: If the Relocate Full check box is checked and a destination element contains a cartridge, that cartridge will be relocated to an empty bin or port depending on the destination element selected. If Relocate Full is unchecked that cartridge will be skipped. 3 Click Reset to sort the tape cartridges.
Chapter 3 Quantum PX720 Remote Management Setup Setup The Setup page is divided into the following sections: • Identification • Users • Devices • Bridges - Only if a Fibre Channel bridge is present • Network • LDAP • Events • Date & Time • Library • Partitions - Only available if partitioning option is installed • Secure Key - Only available if enabled. Accessing the Setup Page 3 To access the Setup page, click Setup from the main navigation menu.
Chapter 3 Quantum PX720 Remote Management Setup Figure 72 Setup Page Identification 3 The identification information is used to identify the library to assist customer support when servicing the library. 1 To access the Identification page, from the Setup page, click on the Identification tab at the top of the page. The Identification page displays (see figure 72). 2 Edit the identification information as desired (see table 24 for a description of the fields). 3 Click Save when complete.
Chapter 3 Quantum PX720 Remote Management Setup Users 3 Field Description Contract Number* Enter the contract number for the library. This is used to identify the library to customer support. Asset Number Customer internal tracking number. Location Enter the location of the library. This helps to identify the library when remotely controlling multiple machines. Description Enter a short description of the library.
Chapter 3 Quantum PX720 Remote Management Setup Figure 73 Users Page 2 Edit the user information as desired (see table 25 for a description of the fields). 3 Click Save when complete.
Chapter 3 Quantum PX720 Remote Management Setup Field Description User Role There are three User Roles available: • Administrators have access to all pages. • Operators have access to all pages except the pages under the Operations, Setup, or Utilities tabs. • Observers have access to all pages but is unable to make any modifications. They do have the privileges to download logs and retrieve, save, and send statistical information. When logged in as an observer, editable fields are grayed out.
Chapter 3 Quantum PX720 Remote Management Setup When a user is created with administrator privileges (other than the default admin user), the Create Secure User section appears at the bottom of the Users page (see figure 74). Figure 74 Create Secure User To create a secure user: Note: Only users with administrator privileges (other than the default administrator) can create a secure user. There is only one Secure User and the username is always securekeyadmin. 1 Enter a secure password.
Chapter 3 Quantum PX720 Remote Management Setup Figure 75 Delete Secure User To update the secure key password: Note: Only the Secure User can change the secure user password. 1 Enter a secure password. Note: Secure Passwords must be alphanumeric strings of at least one character. A blank secure password will be rejected. Secure Password and Verify Password must match. 2 Verify the secure password by entering the password a second time in the Verify Password box.
Chapter 3 Quantum PX720 Remote Management Setup Figure 76 Devices Page 2 To change a SCSI ID, enter the ID number in the field next to the device and click Apply. Note: The drives are listed by logical index starting at 0 for each partition. To change a drive SCSI ID, the cabinet must be off-line. To change a cabinet (changer) SCSI ID, the library must be rebooted before the new ID takes effect. 3 Click the drive link to view the drive details. 4 Click Save As...
Chapter 3 Quantum PX720 Remote Management Setup Channel tape drives are installed in the library, a link for Fibre appears in the connectivity type column that displays the drive configuration. To configure native Fibre Channel tape drive: 1 Under the Drives page, click Fibre in the connectivity column. The Drive Configuration screen displays (see figure 77).
Chapter 3 Quantum PX720 Remote Management Setup 3 Select the Configured Speed (Auto, 1G, 2G, or 4G) from the drop down box and click Apply. Note: 4G speed is only available on the Quantum DLT-S4 tape drive and the HP LTO-4 tape drive. The drive is configured. Bridges 3 This section allows users to manage the FC470 Fibre Channel bridge(s) installed in the cabinet. Note: The FC bridge tab and information only displays when a Fibre Channel bridge is installed in the library.
Chapter 3 Quantum PX720 Remote Management Setup The FC470 web interface displays. For more information on the FC470 Fibre Channel bridge and the web interface, see the Quantum FC470 User’s Guide Addendum (PN 6513505) included on the Quantum PX720 documentation CD. • Click Refresh to update all known Fibre Channel bridges. If any bridges are discovered that are not communicating, it will be listed as Not Communicating. • Click Rescan to re-discover any recently installed Fibre Channel bridges.
Chapter 3 Quantum PX720 Remote Management Setup Figure 80 Network Page 2 Edit the network information as desired (see table 26 for a description of the fields). 3 Click Save. The Quantum PX720 will not use the new network information until it has been rebooted. The Reboot button is available at the bottom of the Network page.
Chapter 3 Quantum PX720 Remote Management Setup LDAP 3 Field Description Subnet Mask* View or set the subnet mask for the library Default Gateway* View or set the default gateway for the library Obtain IP from DHCP Server If your network uses a DHCP server to assign device IP addresses dynamically, select this box. When this box is selected, the IP address, subnet mask, and default gateway fields are greyed out.
Chapter 3 Quantum PX720 Remote Management Setup Figure 81 LDAP Page 2 Edit the LDAP configuration information as desired (see table 27 for a description of the fields). Note: Table 27 LDAP Configuration Information Quantum PX720 User’s Guide The local users database created in the Users setup tab and the LDAP users database created remotely on the LDAP server can be used at the same time. Field Description Enable LDAP (checkbox) Select the Enable LDAP checkbox to enable LDAP authentication.
Chapter 3 Quantum PX720 Remote Management Setup Quantum PX720 User’s Guide Field Description Server Address Enter the LDAP server address. This address can be either an IP address or a host name. Server Port Enter the LDAP server port to be used. The default port is 389. Bind Name Enter the name used to authenticate on the LDAP server. Bind Password Enter the password to authenticate on the LDAP server. Base DN Enter the base DN (Distinguished Name) used for all LDAP searches.
Chapter 3 Quantum PX720 Remote Management Setup Field Description Operator Group Name Enter the operator group DN to allow access to the system operator’s privileges. Send Test To test the LDAP server connectivity, click Send Test. 3 When you have completed entering the LDAP configuration information, click Update. 4 Click Reboot to reboot the library. The library must be rebooted before the new LDAP configuration settings will take effect.
Chapter 3 Quantum PX720 Remote Management Setup Figure 82 Events Page 2 Edit the Email information as desired (see table 28 for a description of the fields) and click Update. Note: Only valid email addresses should be configured on the Events page. 3 After editing the Email information, click the Send button to test the notification system. If the test is not successful, verify the email server information and the administrative recipients list and try again.
Chapter 3 Quantum PX720 Remote Management Setup Table 29 Send Email Test Field Description Message Type: Warning When a warning state exists on the Quantum PX720 system such as an overtemp condition, an email is sent to everyone on the warning recipient list. Message Type: Informational When an informational event has occurred on the Quantum PX720 system such as starting up or shutting down the system, an email is sent to everyone on the operator access recipient list.
Chapter 3 Quantum PX720 Remote Management Setup different parts of a network. SNMP-compliant devices, called agents, store data about themselves in Management Information Bases (MIBs) and return this data to the SNMP requesters.
Chapter 3 Quantum PX720 Remote Management Setup Figure 83 SNMP Section of Event Page 4 Enable the trap selections to be reported (see table 30): Table 30 SNMP Trap Selections Field Description Informational If selected, Informational Traps are enabled. Warning If selected, Warning Traps are enabled. Critical If selected, Critical Traps are enabled. No User Intervention Needed If selected, a trap is generated whenever an event does NOT require user intervention.
Chapter 3 Quantum PX720 Remote Management Setup Date & Time 3 The date and time page allows the user to view and set the date and time on the library. This allows the library to time stamp any events that occur. Note: The Quantum PX720 must be offline to adjust the time and date. 1 To access the Date & Time page, from the Setup page, click on the Date & Time tab at the top of the page. The Date & Time page displays (see figure 84).
Chapter 3 Quantum PX720 Remote Management Setup and/or second values using the up and down arrows, click on the desired field, then click the up and down arrow to change the value by 1. Double-clicking will increment or decrement the value by 5. You may also type in a valid hour (0 - 23), minute (059), or second (0-59). Use the scroll list to select the correct time zone. b To automatically adjust for daylight savings time, select the checkbox to automatically adjust for daylight savings time.
Chapter 3 Quantum PX720 Remote Management Setup Figure 85 Library Page 2 Edit the library settings (for each cabinet in a CLM configuration) as desired (see table 31 and table 32 for a description of the fields) and click Apply. Quantum PX720 User’s Guide Note: If the partitioning option is enabled, the host configuration information appears on the partitions page (see Partitions on page 149).
Chapter 3 Quantum PX720 Remote Management Setup Table 31 Library Configuration Field Description Power-on Offline When enabled, the library powers on in the offline mode. Online auto inventory When enabled, the library performs an inventory when the library is returned online. Reset OCP Password to Factory Setting When enabled, the password from the operator control panel will be reset to the original factory password which is 001122.
Chapter 3 Quantum PX720 Remote Management Setup Field Description Unload drives automatically When enabled, the library will automatically send an unload command to the drive prior to the application moving the cartridge back to a bin. Note: This option should be enabled if the application does not issue the unload command to the drive prior to sending the move command.
Chapter 3 Quantum PX720 Remote Management Setup 3 Capacity Level Capacity level is available in the library configuration area if the library has this option enabled from Quantum (see figure 86). Figure 86 Capacity Level Enter the capacity level (Intermediate or Full) to enable in the option box and enter the Capacity Key to enable the slots. The Capacity Key is found either in an e-mail or letter from Quantum.
Chapter 3 Quantum PX720 Remote Management Setup Partitions 3 Library partitioning provides the capability to divide the library’s storage elements into separate partitions, usable by separate host computers on the same network. Note: Library partitioning requires the optional Quantum PX720 Library Partitioning Upgrade Kit to be installed in your library.
Chapter 3 Quantum PX720 Remote Management Setup Figure 87 Partitions Page The Partitions page contains a list of all user defined partitions and a section for either creating a partition or changing a partition's configuration and options. Newly created or edited partitions are designated by an *, and are not available for operations such as Move, Inventory, and System Tests. Partitions marked for deletion are designated with an X. Click Update to activate any changes.
Chapter 3 Quantum PX720 Remote Management Setup Figure 88 Partition Details Partition Layout 3 The partition layout displays a map of all elements within the library color coded to designate the partitions.
Chapter 3 Quantum PX720 Remote Management Setup To view the partition layout, click the Partition Layout link. Note: Use the Partition Layout link when creating or editing partitions. Click on any slot, port, or tape drive to open an element details window. The Partition Layout screen displays (see figure 89).
Chapter 3 Quantum PX720 Remote Management Setup 3 Creating a Library Partition To create a library partition: Note: The library must be offline to create or edit a library partition. 1 Enter the partition information listed in table 33 and click New to create the partition. Table 33 Creating a Partition Quantum PX720 User’s Guide Field Description Partition Name Enter a unique name for the partition.
Chapter 3 Quantum PX720 Remote Management Setup Field Description Unload Drives Automatically Select this box to automatically unload the tape drives in the partition when the backup job is complete. Return Drive Serial Numbers to the Host Select this box to return the tape drive serial numbers to the host connected to this partition. Identify as ATL P7000 Select this box to return an ATL P7000 inquiry string to the host connected to this partition.
Chapter 3 Quantum PX720 Remote Management Setup The area below the Partitions section displays the current partition settings. Note: If this is the initial partitioning of the library after the partitioning upgrade has been added, select the default “library” partition and change the HBA assignment to 0. This allows all HBAs to be available for partitions. 2 Edit the partition information as desired (refer to table 33) and click Update to activate the changes.
Chapter 3 Quantum PX720 Remote Management Setup Figure 90 Secure Key Page Quantum PX720 User’s Guide 156
Chapter 3 Quantum PX720 Remote Management Setup The Secure Key page is divided into the following sections: • Protection Mode for Cartridges • Enable/Disable Secure Key for Drives • Modify Secure Key for Library • Assign Secure Key to Cartridge • Create Secure Key Name/Secure Key Pair • Delete Secure Key Name • Backup Secure Key File • Upload Secure Key File Protection Mode for Cartridges 3 Refer to figure 91 for information on Protection Mode for Cartridges.
Chapter 3 Quantum PX720 Remote Management Setup • Never Write Secure Key to a Cartridge - The secure key will never • Only Write Secure Key to Blank Cartridges - The secure key will • Write Secure Key to All Cartridges - The secure key will be written to all cartridges, including blank and formatted cartridges containing data. This mode may be used to apply a secure key to cartridges with pre-existing data. be written to a cartridge placed in a secured tape drive.
Chapter 3 Quantum PX720 Remote Management Setup Modify Secure Key for Library 3 Refer to figure 93 for information on Modify Secure Key for Library. Figure 93 Modify Secure Key for Library To modify the secure key used by the library: 1 Select the secure key name from the list of available names. Note: Selecting None to will cause the library to NOT use a secure key. 2 Click Update. Note: The system must be offline to modify a secure key.
Chapter 3 Quantum PX720 Remote Management Setup Figure 94 Assign Secure Key to Cartridge Click Find to list all secured cartridges and their assigned secure key names. To assign a secure key to a cartridge: 1 Enter the barcode of the cartridge. Separate multiple barcodes with either spaces or commas. 2 Select a secure key name from the list of available names. 3 Selecting Remove will remove the association between the cartridge and a secure key name in the cartridge database.
Chapter 3 Quantum PX720 Remote Management Setup Figure 95 Create Secure Key Name/Secure Key Pair To create a secure key name/secure key pair: 1 Enter the Secure Key Name. Note: The secure key name must be less than 12 characters, may include spaces, but cannot contain the following characters: ( ) = ; 2 Enter a securekey in the protected Secure Key field. 3 Enter the same secure key in the Verify Secure Key field. Note: The Secure Key must be at least 8 characters and no more than 32 characters.
Chapter 3 Quantum PX720 Remote Management Setup Figure 96 Delete Secure Key Name The Secure Key Names maintained on the library are displayed in one of three lists: • Unused Secure Keys - keys not associated with any cartridges or tape drives currently in the system. • Inactive Secure Keys - keys associated with cartridges in the library, or currently assigned to the library, but not assigned to any tape drives. • Active Secure Keys - keys currently assigned to a tape drive.
Chapter 3 Quantum PX720 Remote Management Setup 3 Backup Secure Key File Refer to figure 97 for information on Backup Secure Key File. Figure 97 Backup Secure Key File The list of Secure Key Name/Secure Key Pairs maintained on the library should be backed up to a local device whenever a change is made to the security keys. Note: Note the library's Encryption Key. The Encryption Key is required when restoring the file to any library. 1 Enter and verify the Encryption Key.
Chapter 3 Quantum PX720 Remote Management Setup 3 Upload Secure Key File Refer to figure 98 for information on Upload Secure Key File. Figure 98 Upload Secure Key File A file containing a list of Secure Key Name/Secure Key Pairs can be restored to the library. Note: The user defined encryption key of the library originally maintaining the list is required to restore the file. To upload (restore) a Secure Key File: 1 Enter the encryption key of the original library.
Chapter 3 Quantum PX720 Remote Management Utilities Utilities The Utilities page is divided into the following sections: • Library • Selftests • Barcode Tests • Logs • System Tests • Maintenance To access the Utilities page, from the Overview page, click on the Utilities tab at the top of the page.
Chapter 3 Quantum PX720 Remote Management Utilities Figure 99 Utilities Page Library 3 The library page is divided into the following sections: • Start/Stop Library • Online/Offline • Home Robotics • Reboot Library • Reboot CLM • Remove Cabinet (CLM Only) • Calibrate • Fibre Channel Bridge Rescan To access the Library page, from the Utilities page, click on the Library tab at the top of the page.
Chapter 3 Quantum PX720 Remote Management Utilities Figure 100 Library Page 3 Start/Stop Library The Start/Stop Library button allows the user to start or stop the cabinet remotely. The action displayed on the button depends on the current state of the cabinet. If the cabinet is running, a Stop button will be displayed. If the cabinet is in the stop state, a Start button will be displayed. If multiple libraries are attached, separate Start/Stop buttons display for every frame.
Chapter 3 Quantum PX720 Remote Management Utilities 3 Online/Offline The Online/Offline button allows the user to turn the cabinet online or offline remotely. The action displayed on the button will depend on the current state of the library or cabinet. If the library (cabinet) is online, an Offline button will be displayed. If the library (cabinet) is in the offline state, an Online button will be displayed. If multiple libraries are attached, separate Online/Offline buttons display for every frame.
Chapter 3 Quantum PX720 Remote Management Utilities 1 Click Reboot. The library reboots. The browser is redirected to a Rebooting page. 3 Reboot CLM The Reboot CLM button allows you to remotely reboot the cross link mechanism (CLM). Note: The Reboot CLM option is only available is a CLM is installed in the library. To reboot the library: 1 Click Reboot. The CLM reboots. Note: As the CLM reboots, the CLM status transitions from Not communicating to OK. When the status is OK, the reboot is complete.
Chapter 3 Quantum PX720 Remote Management Utilities • Drive — calibrates the tape drives within the cabinet Note: The library must be off-line before calibrating any element. To calibrate an element within the cabinet: 1 Select the element to calibrate and click Calibrate. The element calibrates. 3 Fibre Channel Bridge Rescan The Fibre Channel bridge rescan button re-discovers any FC bridges installed in the cabinet. Details of the scan will be presented under FC Bridge tab.
Chapter 3 Quantum PX720 Remote Management Utilities Figure 101 Selftests Page To run a selftest on a cabinet: Note: The library must be off-line before executing any selftests. Note: If a CLM is installed in the library, you run selftest on the entire system or individual libraries or CLM. Click the respective Selftest button run a selftest on an individual library. 1 Select the cabinet, type of test to run, and the number of time to run test. 2 Click the Apply button.
Chapter 3 Quantum PX720 Remote Management Utilities • Serial number - unique number for every cabinet • IEEE ID - Institute of Electrical and Electronics Engineers identification. • Library type - PX720 or emulated P7000 The barcode reader is also used to calibrate the robot's position during inventory. Note: If a barcode test is in process (initiated by another remote browser), the input fields for system tests are replaced with “Barcode Test in Process.” The Home status page also displays this message.
Chapter 3 Quantum PX720 Remote Management Utilities To perform a Barcode Test: Note: The library must be offline to perform barcode tests. 1 Select a cabinet. 2 Select the type of test. 3 Click Read. The results of the test are listed in the Previous Barcode Reader Test Results section. A 100 OK at the end of the result indicates the test passed without errors. The test results may be downloaded to a workstation by clicking the test name in the list.
Chapter 3 Quantum PX720 Remote Management Utilities Figure 103 Logs Page There are three types of log files that can be retrieved from the PX720 library: • Tape Drive Logs (ADI Enabled drives only) • Bridge Traces and Event Logs (if bridges are present) • Cabinet/Robotic Controller Logs • Available Logs Tape Drive Logs (ADI Enabled drives only) 3 Tape drive log files (Log Page 7) can be generated for ADI enabled tape drives.
Chapter 3 Quantum PX720 Remote Management Utilities name which can be used later to identify the tape drive. Only the most recent tape drive log file is stored on the PX720 system. Note: Selecting All Drives will create a compressed tar.gz file of all ADI Enabled Drives in the system. Individual Drive Logs will not be compressed and can be viewed immediately by clicking the Drive Log type in the Available Logs section.
Chapter 3 Quantum PX720 Remote Management Utilities 3 Cabinet/Robotic Controller Logs The Cabinet Controller (CC) and Robotics Controller (RC) Log files contain large amounts of information and may be helpful for diagnostic purposes. CC and RC Log files may be created either individually or combined into one file. Have this information available prior to calling Customer Support. When the files are created, they are automatically compressed into tar.gz files to save memory space.
Chapter 3 Quantum PX720 Remote Management Utilities System Tests 3 The system test section allows the user to run a series of tests on the library robotics and tape drives. Note: If a system test is in process (initiated by another remote browser), the input fields for system tests are replaced with “System Test in Process.” The Home status page also displays this message. 1 To access the System Tests page, from the Utilities page, click on the System Tests tab at the top of the page.
Chapter 3 Quantum PX720 Remote Management Utilities The cabinet performs the system test. A progress window opens showing the progress of the system test. An Abort button is available to end the system test before it completes. If you leave the runs field empty, the system test will run continuously until you abort the system test. Previous test results can be viewed below. Click Save As... to save the system test information to a local destination. Use the Send...
Chapter 3 Quantum PX720 Remote Management Utilities Figure 105 Maintenance Page The following maintenance functionality is supported: • Configuration Files • Upload Library Firmware • Upload Fibre Channel Bridge Firmware • Upgrade Drive Firmware Quantum PX720 User’s Guide 179
Chapter 3 Quantum PX720 Remote Management Utilities 3 Configuration Files Configuration files contain all of the configurable information on the library (see table 34). This configuration file should be saved on a local host on the same network. If the library configuration file is corrupted, this backup configuration file can be uploaded back to the library without reconfiguring the entire library.
Chapter 3 Quantum PX720 Remote Management Utilities 1 Select Backup to save a configuration file to your computer. Select Restore to restore a configuration file from your computer to the library. Select Factory to restore the configuration file to the factory settings. Select file type and click on Apply. Note: After restoring configuration files or factory default settings, the library must be rebooted.
Chapter 3 Quantum PX720 Remote Management Utilities To upload Fibre Channel bridge firmware: 1 Select the Upgrade check box for each bridge to be updated. 2 Enter a path and filename where the file exists, or click Browse. 3 Click Upload to upload the file. The firmware image uploads to the library and reboots the bridge. A progress window opens showing the current status of the firmware upgrade. 4 After all bridges have been upgraded, click Refresh to rediscover bridges and update the firmware revision.
Chapter 3 Quantum PX720 Remote Management About About The About page contains the About page and Links page. 1 To access the About page, click on the About tab at the top of the page. The About page displays the model number, software version, serial number, and slot/drive configuration. Cabinet and partition characteristics also display if the options are installed (see figure 106). Figure 106 About Page 2 To access the Links page, click Links. The Links page displays (see figure 107).
Chapter 3 Quantum PX720 Remote Management Logout Figure 107 Links Page The links on this page provide access to various points of interest which may be helpful in the operation and support of your library. Your browser must have access to the internet for these links to operate. Logout The Logout page allows you to logout of the PX720 remote management pages. To logout of the library remote management pages, click Logout. The browser closes.
Chapter 4 4 Troubleshooting This chapter describes problems you may encounter during the setup and operation of the Quantum PX720. Corrective information is provided to help you resolve the problems. Several of these problems produce error messages on the OCP called sense data values. Sense data value messages consist of a number and a description of the error.
Chapter 4 Troubleshooting Common Problems and Solutions Table 35 Start-up Problems Quantum PX720 User’s Guide Problem Corrective Action The library does not power on. Make sure the power cord is connected to a grounded electrical outlet, the power distribution assembly (left rear corner of cabinet) circuit breaker is on, and the power switch behind the service tray is on. The library or tape drives do not respond on the SCSI bus.
Chapter 4 Troubleshooting Common Problems and Solutions OCP Problems 4 Table 36 OCP Problems Table 36 describes corrective actions for OCP problems. Problem Corrective Action The OCP is blank. Confirm that power is on, then contact an authorized Quantum field service engineer. The OCP does not respond to buttons. Contact an authorized Quantum field service engineer. An error message is displayed. Write down the details of the error message, including the SK, ASC, and ASCQ numeric values.
Chapter 4 Troubleshooting Common Problems and Solutions Problem Corrective Action The robot times out or fails during an operation. Check that the tape cartridge involved in the operation is properly positioned in the slot or drive and ready to be picked. Check that the robot is not obstructed in any way. Retry the operation. If it still fails, contact a field service engineer. The robot drops a cartridge. Open the doors.
Chapter 4 Troubleshooting Common Problems and Solutions Problem Corrective Action A cable or terminator is disconnected from the SCSI bulkhead. Reconnect the cable or terminator according to the guidelines found in the cabling section in of this guide. A tape cartridge (medium) is reported not present. This indicates that the gripper could not sense a tape cartridge in a particular storage slot even though the inventory reports that it is present. Check to see if the designated cartridge is present.
Chapter 4 Troubleshooting Common Problems and Solutions Tape Drive LED Conditions 4 Problem Corrective Action A drive cluster has been removed, but the tape drives are still show present on the OCP and remote management present. If a tape drive cluster has been removed, you must replace it with a back wall bin panel.
Chapter 4 Troubleshooting Common Problems and Solutions Red LED Green LED OFF OFF Condition Action No power to tape drive interface board Ensure that: • Be sure that the library power is ON. • Check library configuration on the GUI to see if the library is configured with the correct number of drives. • If the condition persists, call an authorized Quantum field service engineer. Flashing ON Drive unhealthy (detected by firmware). Detects hardware errors in DLT and SDLT drives.
Chapter 4 Troubleshooting Common Problems and Solutions Figure 108 Tape Drive LEDs Red LEDs Green LEDs Quantum PX720 User’s Guide 192
Appendix A Library Specifications A This appendix lists characteristics and specifications of the Quantum PX720. These characteristics and specifications are categorized as follows: • Physical Characteristics • Performance and Reliability Characteristics • Environmental Specifications Note: For tape drive specifications see the appropriate tape drive product manual. Physical Characteristics Table 40 provides dimensions and other physical characteristics of the library unit.
Appendix A Library Specifications Physical Characteristics Table 40 Physical Characteristics Quantum PX720 Dimensions and Weight Width 30 in. (76 cm), packaged: 48 in. (122 cm) Depth 50 in. (127 cm), packaged: 56 in. (142 cm) Footprint 30 x 50 in. (76 x 127 cm), packaged: 48 x 56 in. (122 x 142 cm) Height 75 in. (191 cm), packaged: 82 in. (208 cm) Weight Library: 910 lbs. (413 kg), packaged 1075 lbs. (487.6 kg) Drives: 8 lbs. (3.63 kg) each Cartridges: 7.7 oz. (.
Appendix A Library Specifications Performance and Reliability Characteristics Performance and Reliability Characteristics Table 42 and table 43 list performance and reliability characteristics of the library.
Appendix A Library Specifications Environmental Specifications Electrical connection to power IEC 320 C19 male connector inside back door Climatic Environment Dry Bulb 15oC to 32oC (59oF to 90oF) Wet bulb 25oC (77oF) maximum Thermal transition 11oC (19.
Appendix A Library Specifications Environmental Specifications Table 45 Electromagnetic Interference/ Electromagnetic Compatibility Sound power level Operating 8.10Bel Idle 7.
Appendix A Library Specifications Environmental Specifications Electromagnetic Interference/ Electromagnetic Compatibility ESD per Contact Discharge Legal Limits: EN55024 (European Union, Limits) (External Conductive surfaces) +2kV, +4kV EN61000-4-2 (Test Procedure) Air Discharge (External NonConductive surfaces) Quantum Limits: +6kV, +8kV Legal Limits: Indirect Discharge +2kV, +4kV, +6kV, +8kV (Vertical Coupling Plane) Quantum Limits: +10kV, +12.
Appendix A Library Specifications Environmental Specifications Electromagnetic Interference/ Electromagnetic Compatibility Electrical Fast Transient (EFT) per Power Line Coupling Legal Limits: +1kV (5/50ns, 5kHz rep.) EN55024 (European Union, Limits) Quantum Limits EN61000-4-4 (Test Procedure) +4kV (5/50ns, 5kHz rep.) External Data Lines Legal Limits: +0.5kV (5/50ns, 5kHz rep.) Quantum Limits +2kV (5/50ns, 5kHz rep.
Appendix A Library Specifications Environmental Specifications Electromagnetic Interference/ Electromagnetic Compatibility RF Conductive Fields per Power Line Coupling Legal Limits: EN55024 (European Union, Limits) 150kHz– 80MHz 3Vrms, 80% AM Modulation EN61000-4-6 (Test Procedure) Quantum Limits External Data Lines 150kHz– 80MHz 10V/m, 80% AM Modulation Legal Limits: 3Vrms, 80% AM Modulation Quantum Limits 10V/m, 80% AM Modulation Power Frequency Susceptibility per H-Field @ 50Hz 1A/m (3 Axis)
Appendix B Relocating the Library B Caution: Quantum highly recommends that a Quantum authorized service representative relocate a Quantum PX720 to another location. This appendix explains how to relocate the Quantum PX720. As used in this appendix, the term relocate means either to ship the library or simply to move it to a nearby location (for example, from one area in a building to another).
Appendix B Relocating the Library Checking the New Installation Site To move the library to a new location within the same building or facility, follow all instructions in this appendix except for those found in Crating the Library on page 206. Note: These procedures require the original packing materials of the library. If you do not have the original packing materials, contact the Quantum Customer Support Department.
Appendix B Relocating the Library Preparing the Library for Relocation Removing Tape Cartridges 2 To remove tape cartridges: 1 Unload all tape cartridges from the tape drives. 2 Stop all library operation. a Press Stop on the OCP. This places the library off-line after the completion of any currently executing operations. b Turn the library off. 3 Unlock and open both front doors. 4 Remove all tape cartridges from the library slots. 5 Carefully pack all tapes for shipment.
Appendix B Relocating the Library Preparing the Library for Relocation Figure 109 Shipping Restraints - Storage Location Shipping restraints in storage position Spare screws Shipping restraints 2 If the cartridge handling mechanism (CHM) is not in the far right position, gently move it along the horizontal carriage until it is as far front as possible. 3 Install the robotic shipping restraints as shown in figure 110.
Appendix B Relocating the Library Preparing the Library for Relocation Figure 110 Installing the Robotic Shipping Restraint Robot shipping restraint Vertical axis shipping restraint 4 Open the back library door and install the counterweight as shown in figure 111.
Appendix B Relocating the Library Crating the Library Figure 111 Installing the Counterweight Shipping restraint Nuts Disconnecting Library Cables 2 To disconnect library cables: 1 Disconnect SCSI cables and terminators, Fibre Channel, and Ethernet cables. 2 Disconnect the power cord from the outlet and the power distribution assembly of the library. 3 Pack all cables with other library accessories. Crating the Library Use this section: • If you need to ship the library to the new site.
Appendix B Relocating the Library Crating the Library Crating the Library 2 To crate the library for a new site: Warning: The library weighs approximately 1350 pounds (612 kg). Use at least two people to perform any steps that involve lifting or guiding the library. Use safe practices when lifting or guiding the library and handling the ramp. 1 Prepare the shipping pallet for the library by attaching the ramp to the pallet figure 112. 2 Place the library on the pallet a Raise the library support feet.
Appendix B Relocating the Library Crating the Library Figure 112 Crating the Library Quantum PX720 User’s Guide 208
Appendix B Relocating the Library Preparing the Library for Operation Preparing the Library for Operation After shipping or moving the library, refer to the Quantum PX720 PreInstallation Site Survey Instructions and the Quantum PX720 Unpacking Instructions to: • Prepare the new installation site • Receive the library • Uncrate the library (required in shipping the library) • Position the library • Prepare the library for operation Quantum PX720 User’s Guide 209
Appendix C Event Reporting C The Quantum PX720 is capable of reporting a variety of events that occur within the cabinet. These events are either report through the OCP and remote GUI or through e-mail alerts. Quantum PX720 Events are broken up into the following sections: • Information Events • Warning Events • Critical Events Information Events Informational events are for user information only and do not require any intervention on the cabinet such as replacing components or updating software.
Appendix C Event Reporting Information Events Table 46 Information Events Information Events SCSI event Abort SCSI command Invalid CDB received Added new user Updated user Removed user Added new SNMP community Updated SNMP community Removed SNMP community Added new trap destination Updated trap destination Removed trap destination Updated date and time Updated IP address Updated subnet mask Updated hostname Updated domain Updated default gateway Updated email server Updated DNS address Library Name change
Appendix C Event Reporting Information Events Information Events Upload configuration file complete Upgrade firmware complete OCP Password Reset Updated Subnet Mask Updated Default Gateway Updated IP address Bad status received for cabinet controller command Upload firmware file complete Library option * modified Begin LoadPort unload End LoadPort unload Library shutdown requested from OCP Library reboot requested from OCP HP Interface Manager Present Library Database Factory Settings Restored Library Vend
Appendix C Event Reporting Warning Events Information Events * indicates a variable character. This will change depending on the specific item within the cabinet. Warning Events Warning events indicate that a possible error condition exists within the cabinet. These events give the user a chance to check the cabinet before a failure occurs. Table 47 lists the warning events provided by the PX720.
Appendix C Event Reporting Critical Events Warning Events No Matching Frame Name Found OCP Unable to change http port forwarding Restore Library Database Factory Settings Failed Diagnostic Test stopped due to OCP communication error System Test Error Firmware upgrade failed Firmware upgrade failed, please reboot library * indicates a variable character. This will change depending on the specific item within the cabinet. Critical Events Critical events indicate that a failure has occurred in the cabinet.
Appendix C Event Reporting Critical Events Critical Events Cabinet unable to start new thread Cabinet Not Found Unable to communicate with cabinet task process Cabinet Controller Connection Failure Cabinet Controller Connection Lost HP Interface Manager Not Present Event Monitor Failure * indicates a variable character. This will change depending on the specific item within the cabinet.
Appendix D D Regulatory Statements FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Appendix D Regulatory Statements Japan Statement (VCCI) Taiwan Statement 4 !" #$%&'()*+ ,-.
Appendix D Regulatory Statements Industry Canada (Digital Apparatus) Industry Canada (Digital Apparatus) Reference: Interference-Causing Equipment Standard, ICES-003 Issue 2 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Reglément sur le matériel brouilleur du Canada. CISPR-22 WARNING! This is a Class A product.
Appendix D Regulatory Statements Cette remarque ne concerne que les Etats-Unis et le Canada LengthMaximum 15 feet (4.5m) RatingMinimum 25 A, 125 V Cette remarque ne concerne que les Etats-Unis et le Canada En cas d'envoi aux États-Unis, utiliser le cordon d'alimentation CERTIFIÉ UL indiqué ci-dessous convenant pour 200-240 V. En cas d'envoi au Canada, utiliser le cordon d'alimentation CERTIFIÉ CSA indiqué cidessous et convenant pour 200-240 V.
Appendix D Regulatory Statements Battery Statement 淓揹抮惪夞澗 ST Micro M4Z28-BR00SH1 CAUTION This product contains Lithium batteries. Lithium battery ST Micro M4Z28-BR00SH1 is located on the robotic board. Lithium battery Renata CR1225FH, Panasonic BR1225/1HC or Ray-O-Vac BR1225T2 is located on the cabinet controller board. Embedded lithium battery Callas Semiconductor DS17887-3 is located on the Fibre Channel controller board. Dispose of this battery in accordance with local, state, and federal laws.
Appendix D Regulatory Statements Battery Statement ATTENTION Ce produit contient des piles au lithium. La pile au lithium ST Micro M4Z28-BR00SH1 est située sur la carte de l'automate. Les piles au lithium Renata CR1225FH, Panasonic BR1225/1HC ou Ray-O-Vac BR1225T2 sont situées sur la carte du contrôleur de l'armoire. La pile au lithium intégrée Dallas Semiconductor DS17887-3 est située sur la carte du contrôleur Fibre Channel.
Appendix D Regulatory Statements Battery Statement VARNING Quantum PX720 User’s Guide Produkten innehåller litiumbatterier. Litiumbatteriet ST Micro M4Z28BR00SH1 sitter på robotkortet. Litiumbatteriet Renata CR1225FH, Panasonic BR1225/1HC eller Ray-O-Vac BR1225T2 sitter på Cabinetstyrkortet. Det inbyggda litiumbatteriet Dallas Semiconductor DS17887-3 sitter på Fibre Channel-styrkortet. Kasta batteriet i enlighet med lokala och nationella lagar.
Appendix D Regulatory Statements Electronic Waste, Recycling, and Disposal - WEEE Electronic Waste, Recycling, and Disposal - WEEE This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste. Instead, it should be handed over to a designated collection point for the recycling of electrical and electronic equipment.
Appendix D Regulatory Statements Declaration of Conformity Declaration of Conformity Quantum PX720 User’s Guide 224
Glossary A B C A mat made of antistatic material which includes a cabled connection to ground at a wall receptacle. Antistatic mat ASC The Additional Sense Code is part of the SCSI-2 specification. The additional sense code (ASC) field indicates further information related to the error or exception condition reported in the sense key field. ASCQ Additional Sense Code Qualifier is part of the SCSI-2 specification.
Glossary to manage storage and retrieval. The format of the additional information is unique and is hidden from the initiator during normal read or write operations. This additional information is often used to identify the physical location of the blocks of data and the address of the logical block, and to provide protection against the loss of the user data. The address of the first logical block is zero.
Glossary 2 laser, either accidentally or as a result of someone else's deliberate action (misuse) will be protected from injury by their natural blink reflex. This is a natural involuntary response which causes the individual to blink and avert their head thereby terminating the eye exposure. D E H Quantum PX720 User’s Guide DHCP Short for Dynamic Host Configuration Protocol, a protocol for assigning dynamic IP addresses to devices on a network.
Glossary HVD High Voltage Differential or HVD (also called Differential SCSI). The benefit of using HVD cabling is that it works well in noisy areas and can reach up to 25 meters in distance. Quantum DLT8000 and SDLT tape drives can be HVD or LVD devices. I IEC The International Electrotechnical Commission is based in Geneva, Switzerland.
Glossary the millisecond of computer clock times in a network of computers. Based on UTC, NTP synchronizes client workstation clocks to the U.S. Naval Observatory Master Clocks in Washington, DC and Colorado Springs CO. Running as a continuous background client program on a computer, NTP sends periodic time requests to servers, obtaining server time stamps and using them to adjust the client's clock. O OCP (Operator Control Panel) The OCP acts as the main user interface for the library.
Glossary T SCSI ID A unique address (0 to 15) assigned to each device on a SCSI bus. SCSI-2 A second generation SCSI interface which includes command sets for magnetic and optical disks, tapes, printers, processors, CD-ROMs, scanners, medium changers, and communication devices. SDLT Super Digital Linear Tape is a Quantum tape drive and tape cartridge specification offered in three ranges of capacity and transfer rates for workgroup, mid-range, and enterprise needs.
Index cabinet health A B about barcode web pages 184 critical 55 find 111 activity area 93 length 147 administrator prefix media type 147 user role 127 barcode label labeling LTO cartridges 45 ATL P7000 identification 71, 147 attention messages 54 barcode tests 171 browser options door open 56 color-deficient vision 95 location 56 default colors 95 slow mode 56 browser, internet 87 stopped 56 buttons upgrading FW 57 OCP 54 user needed 57 drive unload from remote management pages 14
Index full capacity 5 intermediate level capacity 4 cartridge handling mechanism (CHM) 25 displayed frames 91 tape drive 146 Fibre Channel bridge FC470 132 performance 7 DLTSage tape security 155 rescan 170 Fibre Channel bridge firmware drives cleaning cartridges 46 CLM 30, 94 mixed media 18 DLT-S4 CHM 25 cleaning mixed interface 18 enable from OCP 70 dimensions 194 creating a partition 153 uploading 181 find page 110 drives page 119 barcode 111 reboot 169 select map 112 CLM status 108 c
Index unload drives automatically 154 reboot 168 I relocating 201 identification 124 ATL P7000 71, 147 initial configuration 34–39 inserting into library panels tape cartridge 40, 47 inserting into load ports tape cartridge 82 interfaces 194 internet browsers, supported 87 inventory page 118 IP address set from OCP 70 library status 54 remove cabinet 169 cabinet health 55 rescan Fibre Channel bridge 170 cabinet state 55 reset OCP password 146 location 55 selftests 170 load port count 153 setu
Index OCP 79 online/offline from the OCP 52 opening N operating 188 from remote management pages 168 Mozilla Suite 87 robotics 187 start-up 185 programmable load ports 83 PX720 slot panels 16 native Fibre Channel configuring 131 operations accessing 110 tape drives 130 drives 119 network configuration find 110 fields 134 inventory 118 network information 133 numbering conventions partition layout 116 slots 8 show grippers 116 sift sort 120 operator user role 127 observer operator cont
Index robotics problems 187 setup environmental 195 accessing 123 S performance 195 date and time 143 SSL support 96 events 138 start/stop library from remote management pages 167 FC470 bridge 132 SCSI HBA 32 identification 124 SCSI IDs 129 LDAP 135 SDLT 320 library 144 performance 7 SDLT 600 performance 7 secure key 155 start-up problems 185 network 133 statistics 100 SCSI 129 status accessing 97 user information 125 cabinet 107 setup information CLM 108 OCP 67–71 assign secure
Index SDLT robotics 187 move media 116 inserting 43 write-protect switch 43 start-up 185 network 133 turning the library off 52 tape cartridge types LTO 44 SDLT 42 operations 110 SCSI 129 setup 123 U sift sort 120 uploading Fibre Channel bridge firmware 181 status 97 tape alert 103 uploading library firmware 181 automatic unload from OCP 71 users 125 user information 125 automatic unload from remote management pages 147 using 91 user role tape drive automatic cleaning from OCP 71 automa
