User's Guide

Chapter 6 Troubleshooting
Common Problems and Solutions
92 Quantum P4000 and P7000 Libraries User’s Guide
Start-up Problems 6 Table 18 describes corrective actions for problems which occur during
start-up.
Table 18 Start-up
Problems
Problem Corrective Action
The library does not
power on.
Make sure the power cord is connected to a
grounded electrical outlet, the power
distribution assembly (left rear corner of
cabinet) circuit breaker is on, and the
power switch behind the slide panel just
below the GUI is on.
The library or tape
drives do not
respond on the SCSI
bus.
Make sure each SCSI device on the same
SCSI bus has a unique address and the last
device is properly terminated.
During initialization,
the library reports
“not ready.”
Determine the failure type by checking any
previous error codes returned to the host
computer. Correct the cause of the error.
One or more tape
drives fail to spin up
during start-up.
Check all SCSI cabling and termination
behind the center rear access door. If
necessary, contact your field service
representative about replacing the drives.
The library starts up
in standby mode.
Press the
Standby button to verify that the
library switches to on-line mode. You can
use the GUI to select either on-line or
standby mode at power up.