User's Guide

Chapter 6 Troubleshooting
Common Problems and Solutions
Quantum|ATL P3000 Series User’s Guide 77
Table 12 Tape Drive
LED Conditions (SDLT
and LTO drives)
Red LED
Green
LED Condition Action
ON ON Reserved Contact an ATL Field Service
Engineer
ON Flashing Reserved Contact an ATL Field Service
Engineer
ON OFF Drive power fail (detected by
firmware
Toggle the drive canister screw
cover switch to clear the drive
power fail condition. If the LED
reappears, contact an ATL Field
Service Engineer
OFF ON Good No action
OFF Flashing SCSI bus incompatible
(detected by firmware)
Indicates LVD/HVD
incompatibility. Ensure that the
SCSI cable and host bus adapter are
correct and replace if necessary.
OFF OFF No power to tape drive
interface board
Ensure that:
• Be sure that the library power is
ON.
• Drive canister screw cover switch
is in the position so that it covers
the screw.
• Check library configuration on
the GUI to see if the library is
configured with the correct
number of drives.
• If the condition persists, call an
ATL Field Service Engineer.