Quantum|ATL PowerStor L500 Series Tape Library User’s Guide 6321100-03 Ver.3, Rel.
Quantum|ATL PowerStor L500 Series Library User’s Guide, 6321100-03, Ver. 3, Rel. 0, February 2001. Printed in the USA. Quantum|ATL provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum|ATL may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2001 by Quantum|ATL. All rights reserved.
Contents Contents Preface Chapter 1 xi Library Description 1 L500 Library Configurations................................................................. 1 Overview........................................................................................... 1 Cabinet............................................................................................... 2 Element Numbering Convention .................................................. 4 Features ...................................................
Contents Unpacking the Library......................................................................... 19 Connecting the Tape Library .............................................................. 22 Running the Power-On-Self-Test (POST).......................................... 24 Configuring the Tape Library............................................................. 25 Viewing SCSI IDs ........................................................................... 26 Changing SCSI ID Settings ............
Contents Chapter 4 SCSI Interface 61 General SCSI Bus Operation ............................................................... 61 Data Transfer .................................................................................. 61 Initiator/Target Operation ........................................................... 62 SCSI IDs and Logical Unit Numbers (LUNs) ............................ 62 Unit Attention Condition..............................................................
Contents Appendix B OCP Error Messages and Error Definitions 83 Appendix C Regulatory Statements 95 FCC STATEMENT................................................................................ 95 INDUSTRY CANADA (DIGITAL APPARATUS) InterferenceCausing Equipment Standard ICES-003 Issue 2........................
Figures Figures Figure 1 PowerStor L500 Series Library (Tower)........................... 2 Figure 2 Tower Configurations ........................................................ 3 Figure 3 Rack Mount Configuration................................................ 3 Figure 4 L500 Cartridge Array ......................................................... 4 Figure 5 Library Front Panel (Rack-Mount) ................................... 7 Figure 6 Back Panel ............................................
Figures Figure 22 Removing a Cartridge from the Magazine ................... 31 Figure 23 OCP ..................................................................................... 34 Figure 24 Tape Library (One Magazine Installed)......................... 48 Figure 25 Opening the Cartridge Door ...........................................
Tables Tables Table 1 POST Pass/Error Messages............................................. 24 Table 2 SCSI ID Default Setting .................................................... 26 Table 3 OCP LCD Menu Structure............................................... 35 Table 4 OCP Button Descriptions................................................. 38 Table 5 Status Options ................................................................... 40 Table 6 Eject/Unlock Options ............................
Tables x Table 23 Acoustic Noise Emissions for German Declaration Law...................................................................................... 81 Table 24 OCP Error Messages......................................................... 83 Table 25 Library Error Definitions .................................................
Preface This manual introduces the Quantum|ATL PowerStor L500 Series library and describes library operations, configuration, calibration, servicing, and basic troubleshooting Audience This manual is written for library operators and field service engineers.
Preface • Chapter 4, SCSI Interface, details the SCSI Protocol features for the tape library. • Chapter 5, Troubleshooting Guidelines, provides basic troubleshooting guidelines for the tape library. • Appendix , Library Specifications, provides all library specifications and requirements. • Appendix , OCP Error Messages and Error Definitions, provides a description of all error messages and recommended operator actions.
Preface This manual uses the following: Related Documents • Right side of the library — Refers to the right side as you face the component being described. • Left side of the library — Refers to the left side as you face the component being described.
Preface Contacts Quantum|ATL company contacts are listed below. Quantum|ATL Corporate Headquarters To order documentation on the L500 Series or other products contact: Quantum|ATL 141 Innovation Drive Irvine, CA 92612-5872 (949) 856-7800 (800) 284-5101 Technical Publications To comment on this document, contact: atl-docs@atlp.com To request copies of this document, contact: helpdesk@atlp.com World Wide Web Visit the Quantum|ATL home page at: http:\\www.atlp.
Preface Send faxes for Quantum|ATL Customer Support to: Locally (949) 477-7940 Inside the USA (949) 477-7940 Outside the USA (International Code*) + 1 + (949) 477-7940 Send e-mail for Quantum|ATL Customer Support to: helpdesk@atlp.com * The international code differs depending on which country the call is placed from.
Preface xvi Quantum|ATL PowerStor L500 Series Tape Library User’s Guide
Chapter 1 Library Description 1 This chapter provides an overall description of the PowerStor L500 Series library. The chapter consists of these sections: • Library configurations • Features and benefits • Library components L500 Library Configurations Overview 1 1 The L500 Series library (see figure 1) is a 14-cartridge, multi-mode library utilizing from one to three tape drives.
Chapter 1 Library Description L500 Library Configurations Figure 1 PowerStor L500 Series Library (Tower) Operator Control Panel (OCP) Full magazine Access door Cabinet 1 The library is available in a rack-mount or tower configuration (see figure 2 and figure 3). The cabinet houses all other components of the library. It has two doors on the front panel for accessing each magazine. The tape drive’s SCSI ports, power receptacle, and power switch are located on the back panel (see figure 6).
Chapter 1 Library Description L500 Library Configurations Figure 2 Tower Configurations OCP Magazine access doors Figure 3 Rack Mount Configuration OCP Magazine access doors (Requires the ATL PowerStor Rack Mount Kit) Quantum|ATL PowerStor L500 Series Tape Library User’s Guide 3
Chapter 1 Library Description L500 Library Configurations Element Numbering Convention The storage array includes: 1 • Two 7-cartridge magazines • Up to 3 tape drives The cartridge array is shown in figure 4.
Chapter 1 Library Description Features Features 1 The L500 Series library provides the following features: • Automatic tape operations • Library status display via the OCP • • Tape drive status and activity • Tape drive error status • Magazine slot status • Loaded tape cartridge conditions Mode control • Library: automatic random access to all cartridges • Autoloader: sequential access to cartridges in a single cycle • Autoloader: sequential access to cartridges in circular cycles • Us
Chapter 1 Library Description Library Components Library Components 1 The L500 Series library consists of these major components Front Panel 1 • Front panel • Back panel • Bar code reader (optional) • Cartridge Handling Mechanism (CHM) • Up to three tape drives • Two 7-cartridge magazines • Operator Control Panel The front panel of the library has three main components: • OCP • Magazine 0 library door • Magazine 1 library door Operator Control Panel 1 The OCP consists of an LCD a
Chapter 1 Library Description Library Components OCP Figure 5 Library Front Panel (Rack-Mount) Magazine 0 door Back Panel Figure 6 Back Panel 1 Magazine 1 door The back panel of the library (see figure 6) contains these components: • Power supply • Power switch • Power receptacle • SCSI ports • Fan guards Power switch Power supply Power receptacle SCSI ports Fan guards Quantum|ATL PowerStor L500 Series Tape Library User’s Guide 7
Chapter 1 Library Description Library Components Bar Code Reader (Optional) 1 An optional feature on the L500 Series library is a bar code reader (see figure 7). Residing on top of the cartridge array, the bar code reader performs cartridge inventories in less than three minutes. The bar code reader assembly is mounted above magazine 0 (tower version) or to the left of magazine 0 (rack mount version). The reader’s scan head communicates with the loader controller on an RS-422 communications link.
Chapter 1 Library Description Library Components Figure 8 Cartridge Handling Mechanism CHM Tape drive Cartridges are inserted or removed from the front of a magazine, while the CHM picks and places cartridges from the rear of a magazine. The CHM contains sensors that monitor cartridge location, gripper location and timing information. These sensors allow the library to operate as a random access system that provides direct, quick access to any cartridge in either magazine.
Chapter 1 Library Description Library Components Figure 9 Bezel-Free Tape Drive Handle motor assembly Contoured handle Drive Mounting Description 1 Bezel-free front The tape drive is installed in the library using a drive bracket assembly. Four mounting screws secure the drive to the bracket.
Chapter 1 Library Description Library Components Figure 10 Drive Bracket Assembly Fan assembly Loader controller cable SCSI cable and connector Positioning slide Handle motor assembly Supported Tape Cartridges 1 Tape cartridges reside within two removable 7-cartridge magazines, accessible through individual doors at the front of the unit. The library will operate with one or both magazines in place. Note: Both access doors must be closed during system operation.
Chapter 1 Library Description Library Components Dual 7-Cartridge Magazines 1 The library includes two 7-cartridge tape magazines (see figure 11). One slot in one of the magazines can be used to accommodate a cleaning cartridge. The magazine can also be removed and used for off-site storage. Each magazine is keyed to prevent improper cartridge insertions. Once inserted, each cartridge is locked in place by a small metal tab. To remove a cartridge, simply push it until you hear a click, then release it.
Chapter 1 Library Description Library Components Operator Control Panel 1 The OCP is the operator interface of the L500 library. It consists of: • LED display • Four push-buttons The OCP (see figure 12) is mounted behind the library bezel and attached to the ribbon cable connector. Figure 12 Operator Control Panel PREVIOUS SELECT LCD NEXT ENTER The LCD displays two lines of characters. The message content of either line can contain a mixture of text messages and field codes.
Chapter 1 Library Description Library Components 14 Quantum|ATL PowerStor L500 Series Tape Library User’s Guide
Chapter 2 Installing the L500 Series Library 2 This chapter contains information needed to install, configure, and operate the L500 Series library.
Chapter 2 Installing the L500 Series Library Selecting an Installation Location Floor Space 2 Figure 13 Floor Space Requirements (Tower Library) Figure 13 shows the floor space requirements for setting up and operating the stand-alone library. 11 inches (27 cm) Back 20 inches (51 cm) Front Figure 14 shows the rack space requirements for setting up and operating the rack mount library.
Chapter 2 Installing the L500 Series Library Selecting an Installation Location Overhead Clearance 2 The height of the stand-alone library is 18 inches (46 cm). The height of the rack mount library is 7 inches (18 cm). To remove and replace the library enclosure, you need an overhead clearance slightly greater than the height of the library. Surface Strength and Inclination 2 Place the library and rack on a clean, level surface.
Chapter 2 Installing the L500 Series Library Receiving the Library Environmental Specifications 2 • The connector at the product end must be an IEC320 C13 (type CEE-22) female connector. • The cord length must not exceed 14.5 feet (4.5 meters). The installation location should meet the following environmental specifications.
Chapter 2 Installing the L500 Series Library Unpacking the Library Unpacking the Library 2 Warning: The library weighs up to 76 lbs (35 kg) when fully loaded. Two people should perform any steps that involve lifting or guiding the library. Use safe practices when lifting or guiding the library. Caution: If you are installing the rack mount version of the library, be sure to use Quantum|ATL’s PowerStor Rack Mount Installation kit.
Chapter 2 Installing the L500 Series Library Unpacking the Library 3 Remove the packing foam from the top of the library (see figure 16). 4 With two people lifting the library, remove it from the shipping carton. 5 Remove the library from the shipping bag. 6 Place the library in the installation location. If it is a rack mount library, place it in the rack.
Chapter 2 Installing the L500 Series Library Unpacking the Library Figure 16 Removing the Library from the Shipping Carton Packing foam Shipping bag Library The library is now unpacked. Caution: Do not attempt to open the front doors of the library when the library is turned off. These doors open only when the unit is turned on.
Chapter 2 Installing the L500 Series Library Connecting the Tape Library Connecting the Tape Library Complete the following procedure to connect the power cord and SCSI signal cables to the tape library. Figure 17 shows the rear panel layout for a three-drive configuration. Caution: Verify that the library card uses the same type of SCSI bus as the drives. For example, connecting a single-ended (SE) SCSI library to a differential (DIFF) SCSI adapter will cause a host system malfunction.
Chapter 2 Installing the L500 Series Library Connecting the Tape Library To connect the tape library: 1 Verify that the power switch is in the off position. 2 Connect one end of the SCSI cable to the SCSI cable connector on the library card, which is accessible from the back of the tape library. 3 Verify that the SCSI bus is terminated properly. Depending on the system configuration, the SCSI bus initiates at the host, connects to the library controller, and then to any other SCSI devices on the bus.
Chapter 2 Installing the L500 Series Library Running the Power-On-Self-Test (POST) Running the Power-On-Self-Test (POST) 2 To verify proper system installation: 1 Turn on the tape library. The POST begins automatically. Table 1 lists the tests that are run during POST, and displays the pass or fail messages associated with these tests.
Chapter 2 Installing the L500 Series Library Configuring the Tape Library Configuring the Tape Library 2 This section describes how to configure the library. Configuration consists of verifying SCSI ID settings for the library and all drives. Figure 19 shows the location of the OCP on the front panel of the tape library. Verify all SCSI IDs using the OCP. If necessary, change the IDs (see Changing SCSI ID Settings).
Chapter 2 Installing the L500 Series Library Configuring the Tape Library Table 2 SCSI ID Default Setting SCSI ID Device 0 Library controller 1 Drive 0 2 Drive 1 3 Drive 2 Caution: The library recognizes tape drive identification by physical position in the tape library. Viewing SCSI IDs 2 Changing SCSI ID Settings 2 26 Use the OCP to view the current SCSI ID settings: 1 Press SELECT until SCSI ID? is displayed. 2 Press NEXT to enter the SCSI ID menu. View ID? is displayed.
Chapter 2 Installing the L500 Series Library Operating the Tape Library 6 Press ENTER. The desired drive and SCSI ID setting is then changed. Note: The SCSI ID change takes about 10 seconds to complete. No other library activity should occur at this time. 7 Changing the Library Card SCSI 2 ID Setting Repeat Steps 1 through 4 to verify the new SCSI ID. If the SCSI IDs listed are now correct for the system configuration, press SELECT to return to the main menu.
Chapter 2 Installing the L500 Series Library Operating the Tape Library version (top magazine in the tower version) is magazine 0. The right magazine in the rack mount version (the bottom magazine in the tower version) is magazine 1 (see figure 19). Caution: Do not press on the metal tabs on the inside edge of the magazine slots when a tape cartridge is present. Caution: Never apply labels to the top, bottom, or sides of tape cartridges. Doing so can cause cartridge jams in the tape library.
Chapter 2 Installing the L500 Series Library Operating the Tape Library d Press ENTER. Are you sure? is displayed. e Press ENTER. Open Doors! is displayed. Note: This activity can take up to three minutes if the cartridge is to be removed from the drive and the end of data is at the end of the tape spool. Press any other button to stop the operation. 3 Open the door using the handle. Note: Door Unlocked! is always displayed when the door is unlocked.
Chapter 2 Installing the L500 Series Library Operating the Tape Library 5 Orient the cartridge as shown in figure 21. The write-protect switch is on the right side of the cartridge, facing you. 6 Insert the cartridge into the magazine by pushing it into the slot until it latches. A small metal retaining tab pops out at the opening of the magazine slot, holding the cartridge in place (see figure 21). Caution: Do not press the metal tab manually.
Chapter 2 Installing the L500 Series Library Operating the Tape Library Removing a Cartridge from a Magazine 2 To remove a cartridge from the magazine: 1 Press in on the cartridge until it stops and you hear a click. 2 Release the cartridge. The slot has a spring-release action and will partially eject the cartridge for ease of removal. Caution: When a cartridge is inserted in a magazine slot, a metal retaining tab pops up from the front edge of the slot to retain the cartridge.
Chapter 2 Installing the L500 Series Library Operating the Tape Library Using the Cleaning Cartridge 2 If the tape drive detects a failure during the calibration routine or if an unrecoverable hard error occurs while either writing or reading a tape, Cln is displayed. Note: Use slot 13 for storing the cleaning cartridge and when setting the AutoClean Mode to Yes. • The Cln message indicates that the drive head may be contaminated and in need of cleaning.
Chapter 3 Basic Library Operations 3 This chapter describes the overall menu structure of the Operator Control Panel (OCP). The following functions are described: • Library status • Eject/unlock • Load • SCSI ID • Mode • Information • Code update • Tests Caution: Before executing a menu function command from the OCP, verify that there is no SCSI bus activity to the tape library or drives.
Chapter 3 Basic Library Operations OCP Functions OCP Functions 3 The OCP, located on the front panel of the library, controls all local functions. The OCP consists of an LED display and four push-buttons: • Previous—return to a previous option • Next—advance through each option • Select—return to the main menu options • Enter—enter and execute commands in the current option The LED display displays two lines of characters. Either line can contain a mixture of messages and/or field codes.
Chapter 3 Basic Library Operations OCP Functions Table 3 OCP LCD Menu Structure OCP Main Menu OCP Submenus STATUS? • Library Init/Active/Idle (at POST) • Slot Status 0-13 (displays status of all slots) • Drv 0, Drv 1, Drv 2 (displays tape drive status) EJECT/UNLOCK? (Pre-v34 firmware) • Eject Cartridge? unloads cartridge from a drive • Eject Drive? ejects cartridge from each drive and returns it to its respective slot (if a drive has a cartridge in it) • Unlock Door? unlocks the door after the tap
Chapter 3 Basic Library Operations OCP Functions OCP Main Menu OCP Submenus SCSI ID? • View ID (displays drive and library SCSI IDs).
Chapter 3 Basic Library Operations OCP Functions OCP Main Menu OCP Submenus INFORMATION? • Loader HW Rev (device rev level in decimal) • Loader FW Rev (firmware rev level in decimal) • Loader Mech Rev (loader rev in decimal) • Library HW Rev (device rev level in decimal) • Library FW Rev (firmware rev level in decimal) • Drive # FW Rev (drive firmware rev level in hex) • Loader Life Cycle Count (count from completion of loader 1 POST) • Current Cycles (from completion of POST) CODE UPDATE Drive
Chapter 3 Basic Library Operations OCP Functions Table 4 OCP Button Descriptions OCP Button Description PREVIOUS Commands the library to: • Cycle backward within the main menu options • Cycle backward within a submenu Press repeatedly to return to the desired display. NEXT Commands the library to: • Proceed to the next main menu option • Proceed to the next submenu option Press repeatedly to cycle forward through the desired displays.
Chapter 3 Basic Library Operations Status Status 3 The STATUS? option displays tape drive and magazine slot status. When the system is first powered on, it conducts a power-on selftest (POST). Upon completion of the POST, the drives and the library are initialized. At this time, the OCP main menu STATUS? options are described as “Library” options. The OCP buttons are not active during initialization.
Chapter 3 Basic Library Operations Status Table 5 Status Options Option Description Message Slot Status Displays status of all magazine slots. Cartridge Status: 0 Note 6 7 13 where: = cartridge present 0 1 2 = cartridge in drive 0, 1, or 2 = empty slot (dash) = missing m = in transit (cartridge in t CHM) Drv 0-Drv 2 Displays tape drive status including tape drive error conditions and cartridge conditions.
Chapter 3 Basic Library Operations Status Option Description Message Note Drv 0-Drv 2 Displays tape drive status including tape drive error conditions and cartridge conditions. Error: CLN - If the tape drive head requires cleaning, CLN is displayed in addition to the status message. Slot 0123...13 Bar code: ___* Displays specific slot status.
Chapter 3 Basic Library Operations Eject/Unlock Eject/Unlock 3 The EJECT/UNLOCK? option unlocks the library door and ejects a cartridge from the tape drive. Caution: Do not press PREVIOUS, NEXT, SELECT or ENTER until the backup or other tape operations are stopped at the host; pressing these buttons while other operations are executing may result in operation or drive failure. Table 6 lists possible EJECT/UNLOCK? options and their respective messages.
Chapter 3 Basic Library Operations Eject/Unlock Opening the Library Doors 3 Caution: Never force the library door open. Wait until the Open Doors! message is displayed to verify that the library locking mechanism has completed the unlocking activity. To open the library doors: 1 Press SELECT. Eject/Unlock? is displayed. 2 Press NEXT. Eject Cartridge? is displayed. 3 Press NEXT. Unlock Doors? is displayed. 4 Press ENTER. Are you sure? is displayed. 5 Press ENTER to answer Yes.
Chapter 3 Basic Library Operations Eject/Unlock 3 Press ENTER. Eject Cartridge? Eject Drive 0? is displayed. 4 Press ENTER. One of the following messages is displayed: • Drive is Empty • Drive NOT Present • Eject to Slot 0? If Drive is Empty or Drive NOT Present is displayed, there is no cartridge to unload in drive 0. 5 Press NEXT. The system searches for a cartridge in the next drive. 6 Repeat steps 4 and 5 until the desired drive is displayed.
Chapter 3 Basic Library Operations Eject/Unlock 3 Press NEXT. Unlock Doors? is displayed. 4 Press ENTER. Are you sure? is displayed. 5 Confirm that the tape drive is idle. 6 Press ENTER to answer Yes. Open Doors! is displayed. Caution: Never force the magazine doors open. Wait until Open Doors! is displayed to verify that the library locking mechanism has completed the unlocking activity. 7 Open one or both library doors. 8 Grasp the magazine and pull it out of the library.
Chapter 3 Basic Library Operations Eject/Unlock . Caution: Do not force the library doors open. Wait until Open Doors! is displayed to verify that the library locking mechanism has completed the unlocking activity. 7 Open one or both library doors. 8 Position the magazine with the handle on the side opposite of the library door hinge. 9 Push on the front edges of the magazine and slide it fully into the magazine bay. Note: Do not push on the cartridges when inserting the magazine into the library.
Chapter 3 Basic Library Operations Loading a Cartridge 10 To close the library door, push the door closed until it latches. The door will lock automatically after approximately five seconds. The library executes a scan magazine function. Upon completion, Eject/Unlock? is displayed. If the optional bar code reader is present, labels are read. Note: You can operate the library with one or both magazines installed. If one magazine is installed, it may occupy either magazine bay.
Chapter 3 Basic Library Operations Loading a Cartridge 4 Press ENTER. 5 One of the following messages is displayed: • Drive 0 is Full A cartridge is already installed in the drive. To continue, select an empty drive using NEXT or PREVIOUS or unload the cartridge from the full drive (see Unloading a Cartridge from the Tape Drive on page 43). Perform the load function again. • Slot x is Empty There is no cartridge available in the selected slot.
Chapter 3 Basic Library Operations SCSI ID 7 Press SELECT to return to the main menu. SCSI ID 3 The SCSI ID? option displays the SCSI ID for all devices and allows existing SCSI IDs to be changed. Make sure all devices on the same SCSI bus have different SCSI ID assignments. SCSI ID defaults are as follows: • Drive 2 = SCSI ID 3 • Drive 0 = SCSI ID 1 • Drive 1 = SCSI ID 2 • Library controller = SCSI ID 0 Table 7 lists possible SCSI ID options and their respective messages.
Chapter 3 Basic Library Operations SCSI ID Table 7 SCSI ID Options Option Description Message Note View ID? Lists all SCSI IDs for the tape library and drives. Lib 0 This example shows the Library SCSI ID = 0, Drive 0 SCSI ID = 1, and Drive 1 SCSI ID = 2; Drive 2 is not available in the system. Drv0 1 Drv1 2 Drv2 N/A Set ID? Allows the user to select a device and change the SCSI ID setting.
Chapter 3 Basic Library Operations SCSI ID Setting a SCSI ID 3 3 Press ENTER. The SCSI IDs for the tape library and associated drives are displayed. 4 Press SELECT to return to the main menu. To change an existing drive or library SCSI ID: 1 Press SELECT until SCSI ID? is displayed. 2 Press NEXT. View ID? is displayed. 3 Press NEXT. Set ID? is displayed. 4 Press ENTER. Set ID? Drive 0? is displayed. 5 Press ENTER to change the drive 0 SCSI ID. Set ID? Drive 0? 0? is displayed.
Chapter 3 Basic Library Operations Mode Mode 3 The MODE? option controls how the library accesses cartridges. The ENTER button executes the “Selected” mode and toggles all other modes to “Not Selected.” The Enter button also toggles the “Yes” and “No” options. Table 8 lists the Mode options and their respective messages. Warning: The optional bar code reader contains a Class 1 LED. Do not look at the LED for extended periods of time; prolonged exposure may be harmful to the eyes.
Chapter 3 Basic Library Operations Mode Option Description Message Sequential Circ Primarily designed for testing purposes, this command instructs the tape library to behave as an autoloader. Cartridges are loaded sequentially from the lowest magazine address and the lowest loaded slot position in that magazine.
Chapter 3 Basic Library Operations Mode Viewing a Mode 3 Setting a Mode 3 To view the current tape library modes: 1 Press SELECT until MODE? is displayed. 2 Press ENTER. A Random Selected message is displayed. 3 Press NEXT repeatedly. The status of the Sequential and Sequential Circ modes are displayed. 4 Continue pressing NEXT. Autoload Cartridge, Enable Barcode, and AutoClean modes are displayed. 5 Press SELECT to return to the main menu.
Chapter 3 Basic Library Operations Information Information 3 The INFORMATION? option displays device revision number, software revision number, tape library cycle count and loader error count. Table 9 lists possible Information messages. Table 9 Information Messages Information Type Message Note Ldr Hw Rev ## . Device hardware revision level in decimal Ldr Fw Rev ## . Device firmware revision level in decimal Ldr Mech Rev ## . Device mechanical revision level in decimal Lib Hw Rev ## .
Chapter 3 Basic Library Operations Code Update Information Type Message Note Total Cycle (Library Life Cycle Count) ## . This count starts from the completion of the library’s first POST. Current Cycles ## . This count starts from the completion of the library’s most recent POST. Ldr Err: ## . Loader error count where the (.) signifies that the revision level is in decimal format; and where the (h) signifies that the revision level is in hex format.
Chapter 3 Basic Library Operations Tests (.) T = Test V = Release (h) T = Test V = Release Signifies that the revision level is in decimal format Signifies that the revision level is in hex format. Viewing the Drive Microcode Revision Level 3 View the Information option of the OCP to obtain drive microcode revision levels. (See Information on page 55.) Installing New Drive Microcode via Cartridge 3 For detailed microcode update procedures, contact Quantum|ATL Customer Support.
Chapter 3 Basic Library Operations Tests Table 11 Test Options Option Description Message Note Elevator Test Tests the tape library CHM function. This is a one cycle test. ACTIVE or ABORTED The CHM is positioned to each available data transfer element (drive) or data storage element (magazine slot). If a magazine is not present, the CHM cannot be positioned to those slots. This test is functionally equivalent to SCSI Position to Element commands.
Chapter 4 SCSI Interface 4 This chapter details the SCSI protocol features for the L500 Series library. These features include: • General SCSI bus operation • SCSI message system General SCSI Bus Operation 4 This section discusses general SCSI bus operation. Note: The SCSI specification refers to tape libraries as “medium changers.” Note: Tape drive commands are not discussed in this manual but can be found in the SCSI Interface chapter of the specific product manual.
Chapter 4 SCSI Interface General SCSI Bus Operation Disconnects from the SCSI bus are done on operations that take significant amounts of time such as Move Media commands. This allows other devices to access the bus. This disconnecting is configurable by use of the Disconnect-Reconnect Mode Parameters page. Initiator/Target Operation 4 SCSI IDs and Logical Unit Numbers (LUNs) 4 Unit Attention Condition 62 4 The library does not act as an initiator on the SCSI bus.
Chapter 4 SCSI Interface General SCSI Bus Operation • Bus device reset message • Media may have changed asynchronously • Another initiator changed the mode parameters It is not unusual for a firmware (microcode) update to complete two queued Unit Attentions. The firmware has a limited number of Unit Attention buffers.
Chapter 4 SCSI Interface General SCSI Bus Operation Attention Signal Response 4 The library responds to an ATN condition at least at every phase transition, as long as the initiator sets the ATN bit before the target un-asserts the REQ for the last byte of the previous phase. Generally ATN is recognized immediately by the library, and it changes the bus phase to Message Out. 4 The library enters the status phase just once per command, unless the initiator requests a retry.
Chapter 4 SCSI Interface General SCSI Bus Operation The Test Unit Ready command is used to determine whether the library would accept, for example, a Move Medium or a Position to Element command without returning Check Condition status. Bus Free 4 Bus Parity Errors 4 There are several situations when the device may go to Bus Free unexpectedly, as defined in the SCSI-2 standard (see sections 4.1.1 and 4.
Chapter 4 SCSI Interface General SCSI Bus Operation 66 Quantum|ATL PowerStor L500 Series Tape Library User’s Guide
Chapter 5 Troubleshooting Guidelines 5 This chapter provides troubleshooting procedures for the L500 Series library including: • Proper OCP operation • Basic problems • Operation failure • Error conditions • Power problems Proper OCP Operation 5 Chapter 5 provides detailed Operator Control Panel (OCP) information. Note the following: • Do not execute a menu function from the OCP when commands are being issued to the drive or library via the SCSI bus.
Chapter 5 Troubleshooting Guidelines Avoiding Basic Problems Avoiding Basic Problems 5 Follow these guidelines when you operate the tape library to avoid problems: • Do not touch the exposed magnetic tape. If the tape leader is not in the correct position, use a new cartridge. • Check the tape leader in the cartridge by lifting the cartridge latch that opens the door, exposing the leader. Be sure the leader is in the position shown in figure 25.
Chapter 5 Troubleshooting Guidelines Avoiding Basic Problems Operation Failure 5 Some manual operations, if performed incorrectly, may cause write operations to fail. For example: • Loading any write-protected cartridges when executing write operations • Selecting the incorrect cartridge slot from which to initialize operations If an error occurs, read the display to help determine the problem. Call your Quantum|ATL Customer Support representative.
Chapter 5 Troubleshooting Guidelines Avoiding Basic Problems 70 Quantum|ATL PowerStor L500 Series Tape Library User’s Guide
Appendix A Library Specifications This chapter provides the following about the L500 Series library: • Physical specifications • Performance specifications • Power specifications • Environmental specifications • Vibration and shock specifications • Electromagnetic interference (EMI) susceptibility • ESD failure level limits • Power distributed harmonics • Acoustic noise emissions • Regulatory requirements • Drive reliability factors Quantum|ATL PowerStor L500 Series Tape Library User
Physical Specifications 5 Table 12 Physical Specifications Performance Specifications 5 Power Specifications 5 Table 13 Power Specifications 72 Table 12 provides physical specifications for the rack-mount and tower versions of the library. Description Rack-Mount Tower Height 7.0 inches (178 mm) 18.0 inches (457 mm) Width 17.75 inches (450 mm) 10.5 inches (267 mm) Length 20.0 inches (508 mm) 20.
Environmental Specifications 5 Table 14 Environmen tal Specifications The L500 library performs well in a normal temperature and humidity controlled office environment. Table 14 provides environmental specifications for the library. Operating Temperature 10°C to 40°C (50°F to 104°F) Relative humidity 20% to 80% noncondensing Humidity gradient 10%/hour Dry bulb temperature 10°C to 40°C (50°F to 104°F) Wet bulb temperature 25°C (77°F) Temperature gradient 11°C/hour (19.
Wet bulb temperature 46°C (115F) Temperature gradient 20°C/hour with 5°C margin (36°F/hour with a 9°F margin) across the range Temperature shock 15°C with 5°C margin (27°F with a 9°F margin) over two min.
Application X, Y, and Z axes Sweep rate; 1 octave per minute Vibration Type Sine Sweep Frequency range 5-500-5 Hz Upward and downward sweep Acceleration level 0.50 G Between 31.2 Hz and 500 Hz 0.010" DA Between 5 Hz and 31.
Non-operating Vibration and Shock Specifications Table 17 provides non-operating vibration specifications for the library; Table 18 provides non-operating shock specifications. 5 Note: Non operating specifications do not include tape cartridge or magazine components.
Table 18 Shock Specifications (Nonoperating) Nonoperating (unpackaged) Pulse shape ½ sine pulse Peak acceleration 75 G Duration 2 ms Application X, Y, and Z axes once on two side faces and bottom Nonoperating (repetitive/ packaged) Excitation type Synchronous vertical motion; 1 in excursion Shock (bounce) cycles 14,200 total Application Half cycles each in X and Y orientations; 7100 cycles in the X orientation, 7100 cycles in the Y orientation Non-operating (drop/packaged) Test type Drop sho
Electromagnetic Interference (EMI) Susceptibility 5 Emission standards and limits are as follows: 5 EMI Emissions • FCC Part 15B, Class A(US/Canada) • EN55022, Class A/EN50082-1 (CE Mark) • VCCI, Class A (Japan) • AS/NZS 3548, Class A (Australia/New Zealand) 5 Conducted Emissions Table 19 lists the conducted emission limits. Table 19 Conducted Emission Limits Frequency Range = 0.15 to 30 MHz Limits dB Quasipeak Average 0.15 to 0.050 79 66 0.
5 Radiated Susceptibility The radiated susceptibility limits for high frequency electric fields, 26 MHz to 1000 MHz, are: • 3 V/m (rms) 80% modulated 1 kHz • No errors, no screen distortion. S/W recoverable errors • No hardware failure The transient voltage is the actual peak voltage above the normal AC voltage from the power source.
Power Distributed Harmonics 5 The library meets EN61000-4-3 and JEIDA power line emission requirements. Acoustic Noise Emissions Table 22 and Table 23 list the acoustic noise emission levels. 5 Table 22 Nominal Acoustic Noise Emissions Acoustics - Declared Values per ISO9296 and ISO 7779/EN27779 Product TH6WF-ZZ Sound Power Level Sound Pressure Level LwAd B LpAm, dBA (bystander position) Idle Operate (Streaming) Operate (Loading) Idle Operate (Streaming) Operate (Loading) 5.5 5.7 5.
Reliability Factors Table 23 Acoustic Noise Emissions for German Declaration Law Schallemissionswerte - VorläufigeWerteangaben nach ISO 9296 und ISO 7779/DIN EN27779: Schalleistungspegel Schalldruckpegel LwAd B LpAm, dBA (Zuschauerpositionen) Gerfdt TH6WF-ZZ Leerauf Betrieb (Streaming) Betrieb (Loading) Leerauf Betrieb (Streaming) Betrieb (Loading) 5.5 5.7 5.9 48 49 51 Aktuelle Werte für Ausrüstungsstufen sind über die Quantum|ATL Equipment Vertretungen erhältlich.
Reliability Factors 82 Quantum|ATL PowerStor L500 Series Tape Library User’s Guide
Appendix B OCP Error Messages and Error Definitions Table 24 lists the OCP Error messages, descriptions, and recommended operator actions. Table 24 OCP Error Messages Recommended Operator Action OCP Display Description Drive Stuck in Flux This indicates that the drive power during initialization exceeded the timeout allowed for that operation. The drive was still in the “Flux” state when the timeout occurred. Unload drive and retry the operation.
84 Recommended Operator Action OCP Display Description Drv x In Flux or Drv x HwError or Doors Unlocked These error messages appear when the OCP is used to initiate a system test routine. Each message indicates a reason why the test can not be initiated. LDR ERR: or DLC ERR: The error code was returned by the loader process. Error code descriptions are listed in “Library Error Definitions” on page -86. DRIVE ERROR! An error occured communicating with the tape drive(s).
OCP Display Description Recommended Operator Action NOT a CLN Tape The cartridge in the cleaning slot is not a cleaning cartridge. Insert a cleaning cartridge in the cleaning slot. CUP FAILED! CUP Timeout The requested Code Update operation failed and the unit timed out during the code update process. Retry the operation. If the operation fails again, contact an authorized field service engineer. Ldr/Drv Timeout In Retry The command aborted after the maximum number of retries was exceeded.
Table 25 lists the error code, error type, and descriptions. Table 25 Library Error Definitions Error Code Error Type 80H Description This status indicates no error has occurred. 81H Fatal Invalid command error. This error indicates that the loader received an undefined command or an invalid parameter to a command. 82H Fatal Undefined error code. 83H Fatal Undefined error code. 84H Not Fatal A cartridge is in transit after a reset or power up.
Error Code Error Type Description 88H Fatal Timed-out while finding the CHM’s home position during mechanical initialization. 89H Fatal Timed-out while attempting to find PUSHPOS 2 during mechanical initialization. 8AH Fatal Did not leave DRIVPOS during mechanical initialization. 8BH Fatal No drive handle installed, or timed-out while closing the drives handle during mechanical initialization. 8CH Fatal Timed-out during pusher test - did not leave home position.
Error Code Error Type Description 92H Retry command Timed-out opening drive handle during cartridge unloads. The library controller determines if the drive is still in unloaded state after receiving this error code. If the drive is still in the unloaded state, then reissuing the command can retry the command. If the drive is not still in the unloaded state, then another unload command must be issued to the drive prior to retrying this command.
Error Code Error Type Description 97H Reissue command for retry if error occurs as part of UNLOAD command. Timed-out while unloading a cartridge into a slot during a cartridge unload. Recoverable by issuing a SCAN MAGAZINE command. Timed-out while attempting to find the pusher home position during a cartridge unload. Retry command Timed-out while moving the CHM to DRIVPOS during a cartridge unload. 98H 99H This error can also occur during an EXTENDED SCAN MAGAZINE command.
Error Code Error Type Description 9EH Retry command Timed-out leaving DRIVPOS during a SCAN MAGAZINE command. 9FH Retry command Could not lock the door during a door lock command or during a scan command if door is unlocked. A0H Fatal Cartridge already in drive during a LOAD CARTRIDGE command. A1H Fatal No cartridge in the selected slot during a LOAD CARTRIDGE command. A2H See Description Timed-out while moving CHM to slot position during a LOAD CARTRIDGE command.
Error Code Error Type Description A7H Retry command Timed-out while opening the drives handle during a LOAD CARTRIDGE command. A8H See Description Timed-out moving cartridge from the CHM into the drive during a LOAD CARTRIDGE command. If this occurs as the only error, then this error can be retried. The drive controller must first unload the cartridge from the drive. Then it can reissue the command.
Error Code Error Type Description ADH Fatal Timed-out leaving drive load position to move to drive park position. AEH Fatal Timed-out while moving a cartridge back into a slot after error A4. This error could only happen if the loader controller tries to move a cartridge from the slot onto the CHM and it fails. The loader controller would then try to move the cartridge back into the slot. If that fails, this error is generated. AFH Fatal Undefined error code. B0H Fatal Undefined error code.
Error Code Error Type Description B5H See Description Did not find all expected slots during a CHM movement. This error can occur during a load or unload of a cartridge or a PREPOSITION command. This error can be retried by issuing a SCAN MAGAZINE command, followed by reissuing the original command. B6H Reissue Operate Handle command for retry Timed-out while opening the drive handle, after operate handle command was received. B7H Fatal UART test failure.
94 Quantum|ATL PowerStor L500 Series Tape Library User’s Guide
Appendix C Regulatory Statements FCC STATEMENT 5 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
INDUSTRY CANADA (DIGITAL APPARATUS) Interference-Causing Equipment Standard ICES-003 Issue 2 INDUSTRY CANADA (DIGITAL APPARATUS) Interference-Causing Equipment Standard ICES-003 Issue 2 5 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Reglément sur le matériel brouilleur du Canada. 5 CISPR-22 WARNING! This is a Class A product.
INDUSTRY CANADA (DIGITAL APPARATUS) Interference-Causing Equipment Standard ICES-003 Issue 2 Cord Type: SJT, three 16 AWG (1.5 mm2) or 18 AWG (1.0 mm2) wires LengthMaximum 15 feet (4.5m) RatingMinimum 10 A, 125 V 5 ATTENTION LIRE LA REMARQUE DANS LE MODE D'EMPLOI. 5 REMARQUE CETTE REMARQUE NE CONCERNE QUE LES ÉTATS-UNIS ET LE CANADA. En cas d'envoi aux États-Unis, utiliser le cordon d'alimentation CERTIFIÉ UL et convenant pour 100-120 V.
INDUSTRY CANADA (DIGITAL APPARATUS) Interference-Causing Equipment Standard ICES-003 Issue 2 98 Quantum|ATL PowerStor L500 Series Tape Library User’s Guide
Glossary A Access time The interval between the time a request for data is made by the system and the time the data is available from the drive. Actuators Robotic components inside the library that move cartridges. Archiving The tape library provides long-term storage of important information on magnetic tape. DLTtape media has a 30year shelf-life. A user-defined mode in which the library automatically performs drive cleaning tasks as needed.
Glossary F FCC Class A Standard established by the U.S. Federal Communications Commission governing electromagnetic emissions in a commercial environment. FSE Field Service Engineer. H Host or host computer The computer that issues SCSI commands to control the library robotics. M MTBF Mean Time Between Failures. MTTR Mean Time To Repair. N Native mode The uncompressed storage capacity of a tape subsystem. A DLT7000 tape drive can store 35 GB in native mode and 70 GB with 2:1 compression.
Glossary data rates and greater immunity to electrical interference. RS-422 supports multipoint connections. S Scalability The capability provided by the DLT tape drive family to read tapes from previous generations of drives. Allows users to upgrade to a faster, higher capacity DLT drive, yet still be able to read tape recorded on an older system. Often referred to as backward compatibility. SCSI Small Computer System Interface, a communications standard for attaching peripheral equipment to computers.
Glossary 102 Quantum|ATL PowerStor L500 Series Tape Library User’s Guide
Index Index Connection A SCSI 23 AC power cord 15 D B Data transfer 61 back of the library, library backside 7 Documentation reference xiii Bus free 65 parity errors 65 related xiii Doors closing 44 phases 63 Button OCP,operation 67 E Eject C selection 43 Chapter 3, “Operator Control Panel (OCP),” xi Closing doors 44 magazine doors 44 Code Eject/Unlock selection 43 Electromagnetic interference (EMI) susceptibility 78 Environmental specification 73 Error definitions library 86 update 58 con
Index message 57 OCP error messages 83 Operating specification 74 Operation failure 69 L Library P configuring 24 connecting 22 Performance specification 72 Library error definitions 86 Physical specification 6, 72 Load POST 24 selection 48 Logical unit numbers 62 messages 24 Power cord,AC 15 problems 69 Power-on self-test 24 M Problem power 69 Magazine removing 45 Magazine doors closing 44 R Message information 57 Mode radiated emissions 78 radiated susceptibility 79 selection 54 Regula
Index SCSI ID 50, 62 selection 51 setting 52 SCSI II specification xiii Selection eject 43 mode 54 SCSI ID 51 status 40 test 60 T Tape cartridge unloading 44 Tape library configuring 24 Test selection 60 Transfer data 61 unlock 43 Setting mode 56 SCSI ID 52 Shock specification non-operating 76 operating 74 Specification environmental 73 non-operating 76 operating 74 U Unit attention 62 Unloading tape cartridge 44 Unlock selection 43 Update code 58 performance 72 physical 6, 72 shock, non-operating 76 s
Index 106 Quantum|ATL PowerStor L500 Series Tape Library User’s Guide
