Quantum|ATL PowerStor L200 Series Library User’s Guide 6322500-04 Ver. 4, Rel.
Quantum|ATL PowerStor L200 Series Library User’s Guide, 6322500-04, Ver. 4, Rel. 0, August 2001, Made in USA. ATL Products, Inc. provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. ATL Products, Inc. may revise this publication from time to time without notice. Quantum|ATL is the generally known alternative designation of ATL Products, Inc.
Contents Preface Chapter 1 xiii Overview 1 Library Configuration............................................................................ 1 Features .................................................................................................... 2 Library Components .............................................................................. 3 Operator Control Panel (OCP)....................................................... 3 Library Door ....................................................
Contents Chapter 2 Installing the Library 11 Selecting an Installation Location ...................................................... 12 Space Requirements....................................................................... 12 Surface Strength and Inclination ................................................. 12 Power and Grounding................................................................... 12 Power Cord .....................................................................................
Contents Chapter 4 Using the Library 39 Using the Library Door........................................................................ 39 Opening the Library Door ............................................................ 41 Closing the Library Door .............................................................. 41 Using Tape Cartridges ......................................................................... 42 Inserting a Cartridge .....................................................................
Contents Operation Failure.................................................................................. 59 Write-Operation Failure................................................................ 59 Error Conditions............................................................................. 59 Power Problems ............................................................................. 59 Appendix A Specifications 61 Physical Specifications ..........................................................
Contents Glossary 87 Index 93 Quantum|ATL PowerStor L200 Series Library User’s Guide vii
Contents viii Quantum|ATL PowerStor L200 Series Library User’s Guide
Figures Figure 1 OCP....................................................................................... 4 Figure 2 Library Door ........................................................................ 5 Figure 3 Back Panel ............................................................................ 6 Figure 4 Bar Code Reader ................................................................. 7 Figure 5 Cartridge Handling Mechanism.......................................
Figures x Quantum|ATL PowerStor L200 Series Library User’s Guide
Tables Table 1 POST Pass/Error Messages............................................. 18 Table 2 SCSI ID Default Settings .................................................. 19 Table 3 OCP LCD Menu Structure............................................... 22 Table 4 Status Options ................................................................... 26 Table 5 Eject/Unlock Options ...................................................... 28 Table 6 SCSI ID Options .......................................
Tables xii Table 18 Non-Operating Vibration Specifications ....................... 66 Table 19 Random Vibration Specifications ................................... 67 Table 20 Non-Operating Shock Specifications ............................. 67 Table 21 Conducted Emission Limits ............................................ 69 Table 22 Radiated Emissions (30 MHz to 1000 MHz) ................. 69 Table 23 ESD Failure Level Limits .................................................
3UHIDFH This manual introduces the PowerStor L200 Series library (library) and describes library operations, configuration, servicing, and basic troubleshooting. $XGLHQFH This manual is written for library operators.
Preface 1RWDWLRQDO &RQYHQWLRQV This manual uses the following conventions: Caution: Cautions indicate potential hazard to equipment or data. Warning: Warnings indicate potential hazard to personal safety. Note: Note emphasizes important information related to the main topic. This manual uses the following conventions: • Right side of the library — Refers to the right side as you face the component being described.
Preface 5HODWHG 'RFXPHQWV The following documents are related to the library: 'RFXPHQW 1R 6321102 'RFXPHQW 7LWOH Quantum|ATL PowerStor L200 Series Library Unpacking Instructions 'RFXPHQW 'HVFULSWLRQ Contains information necessary to receive and unpack the library 6&6, 6SHFLILFDWLRQ The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990.
Preface 7HFKQLFDO 3XEOLFDWLRQV To comment on existing documentation send e-mail to: atl-docs@atlp.com :RUOG :LGH :HE Visit the Quantum|ATL home page at: http://www.atlp.
Chapter 1 1 Overview This chapter provides an overall description of the PowerStor L200 Series library (library) and includes the following sections: • Library Configuration • Features • Library Components Library Configuration 1 The library can hold up to eight cartridges and houses a single tape drive. The library is available in rack mount or desktop configurations and is available with either single-ended or differential SCSI interfaces.
Chapter 1 Overview Features Features 1 The library provides the following features: • Automatic tape operations • Library status display via the operator control panel (OCP): • 2 • Tape drive status and activity • Tape drive error status • Magazine slot status • Loaded tape cartridge conditions Mode control: • Automatic random access to all tape cartridges • Sequential access to tape cartridges in a single cycle • Sequential access to tape cartridges in circular cycles • Optional bar
Chapter 1 Overview Library Components Library Components 1 The library consists of these major components: • OCP • Library door • Back panel • Bar code reader (optional) • Cartridge handling mechanism (CHM) (also referred to as the loader, elevator, or medium changer) • Tape drive • 6-cartridge removable magazine • 2-cartridge fixed internal magazine Caution: Do not attempt to remove components or perform maintenance procedures on the library.
Chapter 1 Overview Library Components Figure 1 OCP Previous1Select1 Power LED 1 LCD1 Next1 Enter 1 Using the OCP, you can: • View tape drive status and activity • View error messages • View magazine slot status • View the drive and loader controller configuration • Set the SCSI ID for the drive and loader controller • Lock or unlock the magazine door • Exercise and test the CHM See chapter 3, Operator Control Panel for more information on the OCP.
Chapter 1 Overview Library Components Library Door 1 The library door provides access to a 6-cartridge removable magazine, and a 2-cartridge internal fixed magazine. See Opening the Library Door on page 41 for more information on opening the library door.
Chapter 1 Overview Library Components Figure 3 Back Panel Power switch Power connector SCSI connector Serial port Optional Bar Code Reader 1 The optional bar code reader performs cartridge inventories in less than three minutes. When installed, it occupies a narrow space inside the library, to the left of the tape cartridge magazine (see figure 4). The bar code reader assembly contains a scan head that communicates with the library controller card over an RS-422 communications link.
Chapter 1 Overview Library Components Figure 4 Bar Code Reader Scan head Bar code reader assembly Cartridge Handling Mechanism 1 The cartridge handling mechanism (CHM) is a compact, bidirectional roller system that enables simple horizontal movement between the magazine and the tape drive (see figure 5). This design allows you to add and remove cartridges from the front of the magazine.
Chapter 1 Overview Library Components The CHM contains sensors that monitor cartridge location, gripper location and timing information. These sensors allow the library to operate as a random access system that provides direct, quick access to any of the cartridges in the storage array. Figure 5 Cartridge Handling Mechanism Tape drive CHM Tape Drive 8 1 The tape drive is mounted to a sturdy metal bracket assembly which includes a built-in fan unit and SCSI data connectors.
Chapter 1 Overview Library Components 6-Cartridge Magazine 1 The includes one 6-cartridge tape magazine (see figure 6) that is accessed from the door on the front of the unit. The magazine stores up to six data cartridges. The magazine can also be removed and used for off-site storage. Figure 6 Library Magazine (Loaded) Tape cartridge Pivoting carrying handle The magazine is keyed to prevent improper cartridge insertion and locks each cartridge in place once inserted.
Chapter 1 Overview Library Components Element Numbering Convention The storage array (see figure 7) includes: 1 • One 6-cartridge magazine • Two internal storage slots • One tape drive Figure 7 Storage Array Tape drive 0 1 2 3 4 5 6-cartridge magazine 6 7 2 internal slots 10 Quantum|ATL PowerStor L200 Series Library User’s Guide
Chapter 2 2 Installing the Library This chapter contains information needed to install, configure and operate the library.
Chapter 2 Installing the Library Selecting an Installation Location Selecting an Installation Location 2 When selecting an installation location for the library, consider: Space Requirements 2 • Space requirements • Installation surface strength and inclination • Power and grounding • Environmental specifications The library requires 6 inches space behind it for cables and connections. The library also requires 6 inches in front of it for opening and closing the library door.
Chapter 2 Installing the Library Selecting an Installation Location • The AC plug must be terminated in a grounding-type male plug designed for use in your country and it must also have marks showing certification by an agency acceptable in the country • The connector at the product end must be an IEC 320 type C13 female connector • The cord must be no longer than 14.5 feet (4.5 meters) Warning: Do not attempt to modify or use an external 110/120 VAC power cord for 220/240 VAC input power.
Chapter 2 Installing the Library Receiving the Library Receiving the Library 2 When receiving the library from the shipper, unpack the library as close to the installation location as possible. Inspect the shipping pallet and carton for damage that may have occurred during shipment and immediately report any damage to the shipper. Warning: The library weighs 37 lbs (17 kg). Two people should perform any procedure that involves lifting or moving the library.
Chapter 2 Installing the Library Receiving the Library Figure 8 Unpacking the Library Accessory kit Packing foam Library Packing foam Shipping carton Rack Mount Kit Installation 2 Before installing the rack mount kit in the rack, compare the contents of the carton with the packing list inside the shipping carton. To install the rack mount kit in the rack, refer to the instructions provided in the smaller shipping carton.
Chapter 2 Installing the Library Connecting the Library Connecting the Library 2 Complete the following procedure to connect the power cord and SCSI cables to the library (see figure 9). Caution: Verify that the library controller is connected to the same type of SCSI bus as the drive on that bus. For example, connecting a single-ended SCSI library to a differential SCSI adapter will cause a host system malfunction.
Chapter 2 Installing the Library Connecting the Library 3 Connect the other end of the short SCSI cable to the tape drive SCSI connector closest to library controller. 4 If the is a stand-alone external SCSI device, install the SCSI terminator in the connector at the far left (looking at the back of the library). Verify that the SCSI bus is terminated properly.
Chapter 2 Installing the Library Running the Power-on Self-test Running the Power-on Self-test 2 Run the power-on self-test (POST) to verify proper system installation. Turn on the library using the power switch on the back of the library. The POST runs automatically. The following message is displayed: PowerStor POST Table 1 lists the tests that are run during POST along with the OCP pass or error messages associated with these tests.
Chapter 2 Installing the Library Configuring the Library If all the POST tests are completed successfully, and the drive and library are initialized, the library is ready for operation. If the tests did not complete, run the POST again; if the tests are still not complete, the library needs service. Note: To rerun the POST, turn off the library. Wait ten seconds, then turn the library power on again.
Chapter 2 Installing the Library Configuring the Library 4 If the SCSI IDs listed are correct for the system configuration, press Select to return to the main menu. If the SCSI IDs are incorrect for the system configuration, change the tape drive, or library controller SCSI ID setting (see Changing the SCSI ID Settings on page 30).
Chapter 3 3 Operator Control Panel This chapter describes the overall menu structure of the operator control panel (OCP). The following functions are described: • OCP Functions • Status • Eject/Unlock • SCSI ID • Mode • Information • Code Update • Tests Caution: Before executing a menu function command from the OCP, verify that there is no SCSI bus activity to the library or drives.
Chapter 3 Operator Control Panel OCP Functions OCP Functions 3 The OCP is located on the front panel of the library and controls all library local functions. The OCP consists of an LCD, a power LED, and four buttons: • • • • OCP Menus Table 3 OCP LCD Menu Structure 3 Previous—return to a previous option Next—advance through each option Select—return to the main menu options Enter—enter and execute commands in the current option The LCD displays two lines of characters.
Chapter 3 Operator Control Panel OCP Functions OCP Menu OCP Submenu Description EJECT/ UNLOCK? Eject Cartridge? Unloads cartridge from the drive if cartridge is present.
Chapter 3 Operator Control Panel OCP Functions OCP Menu OCP Submenu Description MODE? Random Load any cartridge from any magazine slot Sequential Autoloads cartridge from low to high magazine slot once Sequential Circ Autoloads cartridge from low to high magazine slot repeatedly Autoload Cart (Y/N) Enable for Seq/SeqCirc modes EnableBarcode (Y/N) AutoClean (Y/N) SetUnloadCart (Y/N) (Requires V34+ firmware) Information? 24 Y (default) to unload tape drives and return cartridges to respective
Chapter 3 Operator Control Panel Status OCP Menu OCP Submenu Description Information? Drive Rev Drive firmware revision level in hex Loader Life Cycle Count from completion of library 1 POST Current Cycles From completion of POST (continued) LDR ERR: ## Code Update Tests Drive Displays drive and library microcode levels Update Drive Installs microcode from code update tape into drive Elevator Test Short Load/ Unload Test Long Ld/Unload Test Status 3 The STATUS? option displays tape drive
Chapter 3 Operator Control Panel Status If either status message, Library Init or Library Active, appears on the OCP, the library is in the process of completing an activity. Wait until Library Idle appears before entering any commands. Press Next to get status. Note: The STATUS? option gives status information only and there are no commands to be issued, so the ENTER button is not functional. Table 4 lists possible Status? options and their respective messages.
Chapter 3 Operator Control Panel Status Description Messages Notes Status: Comp (If the last read or write operation was data compressed, Comp is displayed in addition to the status message) Drive Status Displays tape drive status including tape drive error conditions and cartridge conditions • EMPTY • InFlux (drive is in the process of becoming ready) • Cln (cleaning required) • Code Update (drive is currently updating its firmware) • • • • • • • • • • Calibrating Unloading Loading Cleaning Erasin
Chapter 3 Operator Control Panel Eject/Unlock Eject/Unlock 3 The Eject/Unlock? option unlocks the library door and ejects a cartridge from the tape drive. See Opening the Library Door on page 41 for more information about opening the library door. Caution: Do not press Previous, Next, Select or Enter until the backup or other tape operations are stopped at the host. Pressing these buttons while other operations are executing may result in operation or drive failure.
Chapter 3 Operator Control Panel SCSI ID SCSI ID 3 The SCSI ID? option displays the SCSI IDs for all devices in the library and allows existing SCSI IDs to be changed. Make sure all devices on the same SCSI bus have different SCSI ID assignments. SCSI ID defaults for the library are: • Library controller: SCSI ID 0 • Drive: SCSI ID 1 Table 6 lists possible SCSI ID options and their respective messages. Note: When changing a SCSI ID, wait at least 30 seconds before checking the ID.
Chapter 3 Operator Control Panel SCSI ID Note: EEROM is maintained through power cycles. SCSI ID information that is stored in nonvolatile RAM is saved until you manually change it. SCSI IDs do not automatically revert to their defaults. Viewing the SCSI ID Settings 3 Changing the SCSI ID Settings 3 To view the current SCSI ID settings: 1 Press Select until the message SCSI ID? is displayed. 2 Press Next to enter the SCSI ID menu and display the message View ID?.
Chapter 3 Operator Control Panel Mode 6 Press Previous or Next until the desired SCSI ID is displayed. 7 Press Enter to select the SCSI ID setting. 8 Press Select to return to the main menu. Note: The host (such as a PC) must be rebooted for any library SCSI ID change to take affect. Turn off the host’s power, wait ten seconds, then turn the power on again. Mode 3 The Mode? option controls how the library accesses cartridges.
Chapter 3 Operator Control Panel Mode Description Messages Notes • Selected • NOT Selected The loading and unloading of cartridges sequentially progresses to the last cartridge, then the library stops. To reinitiate this process, load a cartridge into the drive via the OCP or via a SCSI Command. Sequential Load cartridges sequentially from the lowest magazine address and the lowest loaded slot position in that magazine. Works in conjunction with AutoloadCart command.
Chapter 3 Operator Control Panel Mode Description Messages Notes Autoclean (optional) Toggles whether or not the library will automatically cleans drives when required • N • Y • CLN Slot Empty! • NOT a CLN Tape • CLN Tape Expired • Completes Successfully See Optional Autoclean Mode.
Chapter 3 Operator Control Panel Mode 4 • Sequential NOT Selected • Sequential Circ NOT Selected • Autoload Cart: N • Enable Barcode: N • AutoClean: N Press Enter to toggle the mode options. Enter executes the Selected mode and toggles all other modes to NOT Selected. For example, if you toggle the Sequential mode to Selected, the Random and Sequential Circ modes are automatically toggled to NOT Selected. Enter also toggles each of the Y and N options.
Chapter 3 Operator Control Panel Information Firmware Updates 3 Following a library firmware code update, the mode settings will revert to their defaults: Random Access: Selected Bar Code Read: N Sequential Access: Not Selected Autoload Cart: N Sequential Circ: Not Selected AutoClean: N Set Auto Unload Cart: Y Information 3 The Information? option displays the device revision number, software revision number, library cycle count and library error count (see table 8).
Chapter 3 Operator Control Panel Code Update Information Type Message Notes Current Cycles ## Count starts from completion of most recent POST† Ldr Err: ## Library error count† † decimal format ‡ hex format Code Update 3 The Code Update? option displays what tape drive is installed and installs new microcode for the tape drive through the cartridge or the host (see table 9).
Chapter 3 Operator Control Panel Tests Tests 3 The TESTS? option controls the library internal self-test functions. To move through the Tests? option: • If Previous or Next is pressed during a test, the next message test is displayed along with the message: A Test is Active When the original test is completed the next test will start. • Table 10 Tests Options If Enter is pressed during a test in progress, the test will be terminated.
Chapter 3 Operator Control Panel Tests Description Messages Notes Active or Aborted Loads and unloads the drive with cartridges from random slots. Long Ld/ Unld Test Randomly loads and unloads cartridges into the tape drive repeatedly, until the test is aborted by pressing the Enter button on the OCP.
Chapter 4 4 Using the Library This chapter describes how to use the library: • Using the Library Door • Using Tape Cartridges • Using the Cartridge Magazine Using the Library Door 4 The library holds one removable 6-cartridge magazine. Slots are labeled 1 through 6. The library recognizes these slots as cartridges 0-5 (see figure 11). The remaining two slots (7 and 8) are fixed and internal. The library recognizes these slots as 6 and 7.
Chapter 4 Using the Library Using the Library Door Figure 11 Slot Locations Internal drive Internal slots 7-8 Magazine slots 1-6 Caution: To prevent cartridge jams, use the space on the front of the cartridge for labels. Do not put labels on any other location. Caution: Never attempt to move the CHM manually. Damage to the library may occur if the CHM is blocking access to the fixed cartridge slot. Recycle power and wait until Library Idle is displayed on the OCP.
Chapter 4 Using the Library Using the Library Door Opening the Library Door To open the magazine door, using the OCP: 4 1 Press Select until the message EJECT/UNLOCK? is displayed. 2 Press Next to display the message Eject Cartridge?. 3 Press Next to display the message Unlock Doors?. 4 Press Enter to display the message Are you sure?. 5 Press Enter to remove any cartridge from the drive and display the message Open Doors!.
Chapter 4 Using the Library Using Tape Cartridges Using Tape Cartridges 4 This section contains information on: Inserting a Cartridge • Loading and unloading data cartridges • Using cleaning cartridges • Bar code labels To insert a tape cartridge into the magazine: 4 1 Open the library door. 2 Verify that all library SCSI library activity has stopped (the message Library Idle will be displayed on the OCP).
Chapter 4 Using the Library Using Tape Cartridges Figure 12 Cartridge Write-Protect Switch SDLT tape cartridge Write protect switch 5 Insert the cartridge into the magazine: a Push the tape cartridge into the slot until it latches. b Verify the small metal retaining tab pops out at the opening of the magazine slot, holding the cartridge in place (see figure 13). Caution: Do not press the metal tab.
Chapter 4 Using the Library Using Tape Cartridges Figure 13 Cartridge Retaining Tab Magazine handle Metal cartridge retaining tab Removing a Cartridge To remove a cartridge from the magazine: 4 1 Press on the tape cartridge until you hear a click. 2 Release the cartridge. 3 The slot has a spring-release action and will partially eject the cartridge for ease of removal.
Chapter 4 Using the Library Using Tape Cartridges Loading a Cartridge To load a cartridge from a magazine slot into the tape drive: 4 1 Press Select until the message Load? is displayed. 2 Press Enter to display the message Load Slot 0?. 3 Press Next until the desired slot number is displayed. 4 Press Enter to select the slot number. 5 Press Enter to display one of the following messages: • Drive is Full A cartridge is already installed in the drive.
Chapter 4 Using the Library Using Tape Cartridges Unloading a Cartridge To unload a cartridge from the tape drive: 4 1 Press Select until the message EJECT/UNLOCK? is displayed. 2 Press Next to display the message Eject Cartridge?. 3 Press Enter to display the message Eject Cartridge? Eject Drive?.
Chapter 4 Using the Library Using Tape Cartridges To use a cleaning cartridge on a non-SDLT type tape drive: 1 Open the library door (see Opening the Library Door on page 41). 2 Remove the 6-cartridge magazine. 3 Insert the cleaning cartridge into slot 7 (see figure 11). 4 Replace the 6-cartridge magazine. 5 Close the library door (see Closing the Library Door). 6 Load the cleaning cartridge into the drive: 7 a Press Select until the message LOAD? is displayed.
Chapter 4 Using the Library Using Tape Cartridges Cln Message 4 Table 11 Cln Message Indications The Cln message may have indicate several problems (see table 11). Condition Possible Problem Recommended Action Cln message is The drive head may be contaminated If it is non-SDLT type tape drive, clean the drive head (see Using the Cleaning Cartridge).
Chapter 4 Using the Library Using the Cartridge Magazine Figure 14 Bar Code Label Insertion To obtain additional labels, contact your Quantum|ATL sales representative. Using the Cartridge Magazine 4 This section contains information on using the cartridge magazine. Inserting the Magazine To insert the magazine into the library (see figure 15): 4 1 Open the library door (see Opening the Library Door on page 41). 1 Pivot the magazine handle out. 2 Place the magazine on the library door.
Chapter 4 Using the Library Using the Cartridge Magazine 5 Close the library door (see Closing the Library Door on page 41). Figure 15 Cartridge Magazine Pivoting handle4 Open4 Removing the Magazine 50 Closed4 To remove the magazine from the library: 4 1 Open the library door (see Opening the Library Door on page 41). 2 Pivot the magazine’s handle out from its closed position 3 Pull the magazine out of the library. 4 Close the library door (see Closing the Library Door on page 41).
Chapter 5 5 SCSI Interface This chapter details the SCSI protocol features for the library. These features include: • General SCSI Bus Operation • SCSI Message System General SCSI Bus Operation 5 This section discusses general SCSI bus operation. The SCSI specification refers to tape libraries as medium changers. Note: Tape drive commands are not discussed in this document but can be found in the SCSI Interface chapter of the specific product manual.
Chapter 5 SCSI Interface General SCSI Bus Operation Data Transfer 5 The library supports asynchronous and synchronous data transfers. The product has both differential and single-ended SCSI interfaces. Odd parity is generated during all information transfer phases where the device writes data to the SCSI bus, and checked during all information transfer phases where data is read from the bus.
Chapter 5 SCSI Interface General SCSI Bus Operation Unit Attention Condition 5 Queued unit attentions are implemented on this device, and are maintained separately for each Initiator. Unit attentions are created in the following circumstances: • Power on • Bus reset • Bus device reset message • Asynchronous media change • Another initiator changed the mode parameters It is not unusual for a firmware (microcode) update to complete two queued unit attentions.
Chapter 5 SCSI Interface SCSI Message System Linked commands and untagged queuing are supported. Other SCSI Functionality 5 Bus Phases 5 The library conforms to the bus state transition table shown in the SCSI-2 Standard, Phase Sequences. The information in the following sections also applies.
Chapter 5 SCSI Interface SCSI Message System Table 12 Status Bytes Status Byte Description GOOD (00) This status indicates the library successfully completed the command. CHECK CONDITION (02) A contingent allegiance condition occurred. The REQUEST SENSE command should be sent following this status to determine the nature of the event. BUSY (08) The target is busy. This status is returned whenever the device is unable to accept a command from an otherwise acceptable initiator.
Chapter 5 SCSI Interface SCSI Message System Bus Free 5 Bus Parity Errors 5 There are several situations when the device will go to BUS FREE unexpectedly, as defined in the SCSI-2 standard (see sections 4.1.1 and 4.3): • An internal hardware or firmware fault that makes it unsafe for the device to continue operation without a full reset (similar to a power-up reset). • ATN asserted or bus parity error detected during non-tape data transfers. Bus parity errors (single bit errors) are very serious.
Chapter 6 6 Troubleshooting Guidelines This chapter contains descriptions of operational problems that may be encountered and guidelines for dealing with them. Wherever applicable, corrective information has also been provided to assist in problem resolution. Several library problems produce error messages that are displayed on the OCP. See appendix B, Error Messages and Definitions for more information.
Chapter 6 Troubleshooting Guidelines Basic Library Operation Basic Library Operation 6 When operating the library: • Check the tape leader in the cartridge by lifting the cartridge latch that opens the door, exposing the leader. Be sure the leader is in the correct position (see figure 16). • Verify that the cartridge door is fully closed and the current slot is correct for the starting cartridge. Caution: Do not touch the exposed magnetic tape.
Chapter 6 Troubleshooting Guidelines Operation Failure Operation Failure 6 Use the following guidelines if operation failure occurs. Write-Operation Failure 6 Some manual operations, if not performed correctly, may cause write operations to fail.
Chapter 6 Troubleshooting Guidelines Operation Failure 60 Quantum|ATL PowerStor L200 Series Library User’s Guide
Appendix A A Specifications This appendix provides specifications on the library: • Physical Specifications • Performance Specifications • Power Specifications • Environmental Specifications • Operating Vibration Specifications • Operating Shock Specifications • Non-Operating Vibration Specifications • Non-Operating Shock Specifications • Electromagnetic Interference (EMI) Susceptibility • Acoustic Noise Emissions • Drive Reliability Factors Quantum|ATL PowerStor L200 Series Library
Physical Specifications Physical Specifications 1 This section includes library dimensions (see table 13) and desktop configuration information (see figure 17). Table 13 Library Dimensions Description Rack-Mount Desktop Height, without feet 6.9 in. (17.5 cm) 7.0 in. (17.8 cm) Height, with feet, cover n/a 7.6 in. (20.3 cm) Width 8.6 in. (21.9 cm) 8.9 in. (22.5 cm) Depth 22.8 in. (57.8 cm) 22.8 in. (57.8 cm) Weight, with drive (without media) 33.3 lbs. (15.1 kg) 37 lbs. (16.
Performance Specifications Performance Specifications 1 Performance specifications for the library depend on: • Data type • SCSI bus limitations • System configuration For drive performance specifications, refer to your specific tape drive product manual. Power Specifications 1 This section includes power specifications for the library. Table 14 Power Specifications Description Range Voltage 100-120 VAC/200-240 VAC Frequency 50/60 Hz Amperage 1.0 A/0.
Environmental Specifications Environmental Specifications 1 This section includes environmental specifications for the library.
Operating Vibration Specifications Description Range Dry bulb temperature -40°F to 151°F (-40°C to 66°C) Wet bulb temperature 115°F (46°C) Temperature gradient 36°F per hour with 9° margin (20°C per hour with 5° margin) across the range Temperature shock 27°F with 9° margin (15°C with 5° margin) over two minutes Altitude -500 to 30,000 ft.
Operating Shock Specifications Operating Shock Specifications 1 This section includes operating shock specifications for the library. Table 17 Operating Shock Specifications Item Specification Pulse shape Half sine Peak acceleration 5G Duration 10 ms Application Two pulses + per axis; X, Y, Z Non-Operating Vibration Specifications 1 This section provides non-operating sine and sweep vibration specifications for the library.
Non-Operating Shock Specifications Table 19 Random Vibration Specifications Vibration Type Description Unpackaged Specifications Frequency range 10-500 H (X, Y, and Z axes) Acceleration level 2 G rms (X, Y, and Z axes) PSD envelope 0.008 G2/Hz Packaged Specifications Frequency range 5 to 300 Hz, vertical (Z axis); 5Hz to 200 Hz horizontal (X and Y axes) Vibration levels 1.
Electromagnetic Interference (EMI) Susceptibility Description Half Sine Application Half cycles each (X, Y axes); 7100 cycles (normal shipping orientation), 3500 cycles (Z axis) Drop/Packaged Specifications Test type Drop shock Drop height 24 inches Application 16 drops total (3 edges, 1 corner) Electromagnetic Interference (EMI) Susceptibility 1 This section includes emission standards and limits for the library.
Electromagnetic Interference (EMI) Susceptibility Conducted Emissions This subsection includes conducted emission limits. 1 Table 21 Conducted Emission Limits Frequency Range (0.15 to 30 MHz) Limits dB Quasipeak Average 0.15 to 0.050 66 to 56† 56 to 46 0.
Electromagnetic Interference (EMI) Susceptibility Conducted Susceptibility 1 The transient voltage is the actual peak voltage above the normal AC voltage from the power source. The voltage limits for power and data cables are: • 2 kV S/W recoverable errors • No hardware failures The power cable voltage limits are: • 2.0 kV common mode (no errors allowed) • 1.
Acoustic Noise Emissions Acoustic Noise Emissions 1 This section lists the acoustic noise emission levels in English. The same information is provided in German (see table 25). Table 24 Acoustic Noise Emissions (English) Acoustic - Declared values per ISO9296 and ISO 7779/EN27779 Sound Power Level LwAd, B Sound Pressure Level LpAm, dBa (bystander position) Product Idle Operating (Streaming) Idle Operating (Streaming) Library 5.8 5.8 47.9 48.
Drive Reliability Factors Drive Reliability Factors 1 The mean interval between failures of the library unit (less the tape drives) is: • 185,000 power-on hours (POH) mean time between failures (MTBF) or • 1,000,000 mean load/unload cycles between failures (MCBF), where a failure is charged against one or the other, but not both Quantum|ATL does not warrant that predicted mean interval between failures is representative of any particular library installed for customer use.
Appendix B B Error Messages and Definitions This appendix lists error messages, descriptions, and recommended operator actions for the library. Error Messages 2 This section lists error messages displayed on the OCP. Table 26 OCP Error Messages OCP Display Description Recommended Operator Action Cycle the library power and retry the operation. exceeded the timeout allowed for that operation.
Appendix B Error Messages and Definitions OCP Display Description Prepare slot to receive cart There are too many cartridges in the Open the door and empty a library. magazine slot by removing a cartridge. Cartridge fault Rem Extra carts Recommended Operator Action No slot available for a cartridge in the drive. Cartridge fault Homeless Cart fault Homeless Drv In Flux Drv HwError Door Unlocked! LDR ERR: DLC ERR: These error messages appear when Correct problem and retry.
Appendix B Error Messages and Definitions OCP Display Description CUP FAILED! CUP Timeout The requested code update Retry the operation. operation failed and the unit timed If the operation fails again, contact out during the code update process. an authorized field service engineer. The requested code update operation was aborted due to a failure of a preliminary operation:drive communication failure or timeout.
Appendix B Error Messages and Definitions Error Definitions 2 This section lists the error code, error type, and descriptions for the library. Note: If an unrecoverable error occurs, the error message will remain on the OCP until another button is pushed. Table 27 Library Error Definitions Error Code Error Type Description 80H Non-error This status indicates no error has occurred.
Appendix B Error Messages and Definitions Error Code Error Type Description 8AH Fatal Did not leave DRIVPOS during mechanical initialization. 8BH Fatal No drive handle installed, or time-out while closing the drives handle during mechanical initialization. 8CH Fatal Time-out during pusher test (did not leave home position). 8DH Fatal Time-out during pusher test finding pusher home position.
Appendix B Error Messages and Definitions Error Code 97H Error Type Description See Time-out occured during Unload command, while unloading a cartridge description‡ into a slot during a cartridge unload. Reissue command. This error can also occur during an Extended Scan Magazine command, which means a cartridge (that was in the magazine) is now on the CHM. Reissue Scan Magazine, followed by Unload.
Appendix B Error Messages and Definitions Error Code Error Type Description A5H Retry† Time-out finding pusher home position during a Load Cartridge. A6H See Time-out moving CHM to drive-load position during a Load description‡ Cartridge. Reissue Scan Magazine, followed by Load Cartridge. A7H Retry† A8H See Time-out moving cartridge from the CHM into the drive during a Load description‡ Cartridge. Time-out while opening the drives handle during a Load Cartridge.
Appendix B Error Messages and Definitions Error Code Error Type Description B1H Fatal Stand-alone mode B2H Non-error Door open without getting a command. After power-up, this command can occur as the loader remembers the state of the door. This is an informational error message and does not require recovery. B3H Non-error Unit was reset or powered up. This is an informational error message and does not require recovery.
Appendix C C Regulatory Statements FCC Statement 3 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Industry Canada (Digital Apparatus) This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation.
Notice for USA and Canada Only Notice for USA and Canada Only 3 If shipped to USA, use the UL LISTED power cord specified below for 100-120 V operation. If shipped to Canada, use the CSA CERTIFIED power cord specified below for 100-120V operation. Plug Cap Parallel blade with ground pin (NEMA 5-15P configuration) Cord Type: SJT, three 16 AWG (1.5 mm2) or 18 AWG (1.0 mm2) wires Length Maximum 15 feet (4.5m) Rating Minimum 10 A, 125 V 3 ATTENTION LIRE LA REMARQUE DANS LE MODE D’EMPLOI.
Laser Statement Laser Statement Class 1 Laser Product 3 3 CAUTION: With all panels and enclosures in place, this product is rated as a Class I laser product. The bar code scanner inside this product, however, is a Class II laser. Avoid exposure to the laser light emitted from the bar code scanner. Do not stare into the beam. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous exposure.
Battery Statement ¡ATENCIÓN! El uso de los controles o ajustes para realizar procedimientos que no son especificados puede provocar una situación peligrosa. Luokan 1 Laserlaite 3 ATTENZIONE: Questo prodotto emette una luce laser di Classe II. NON guardare il facsio di luce ed evitare di esporsi alla fonte del laser. Il fascio di luce laser h emesso dal dispositivo di scansione del codice a barre.
Battery Statement ATTENTION 3 Ce produit contient une batterie au lithium. Le composant Dallas DS12B887 de la carte mère contient une batterie au lithium. Le lithium peut être considéré comme un produit dangereux. Rejetez cette batterie selon les règlements locaux, régionaux ou fédéraux. ACHTUNG 3 Dieses Produkt enthält eine Lithium-Batterie. Der Dallas Halbleiter DS12B887 auf der Hauptplatine enthält eine Lithium-Batterie. Lithium gilt als speziell zu entsorgender Sondermüll.
Glossary A Abort To cancel or terminate a program or process abnormally and usually suddenly while in process. Access time The average time interval between the time a request to read or write is received by the drive and the time the task is complete. Arrow buttons Buttons found on the control panel used to scroll through lists. Autoclean A user-defined mode in which the library automatically performs drive cleaning tasks as needed.
Glossary Bit The basic unit of information in a binary numbering system (binary digit) representing either 1 or 0. Eight bits make up each byte. BOT Beginning of tape. Bus A communication channel carrying signals from any device used by the computer or library to another device. For example, data being transferred from the computer to the library travels on a bus. Byte The basic unit of computer memory, large enough to hold one character. A byte is composed of eight bits.
Glossary element A SCSI designation for any device or bin in the library that can hold a DLT cartridge. SCSI elements include storage bins, tape drives, load port bins, and the gripper. error message A message appearing on the host computer or library control panel screen informing you that the program was unable to carry out the desired operation. execute To carry out the instructions in a computer program. F FCC Class A Standard established by the U.S.
Glossary M MB Megabyte—A standard unit of measure for computer memory equal to 1,024 kilobytes. For example, 16 MB is equal to 16,384 KB. MTBF Mean time between failures—The average time (usually expressed in hours) that a component works without failure. MTTR Mean time to recovery—The average time that a device will take to recover from a non-terminal failure. The MTTR would usually be part of a maintenance contract.
Glossary SCSI Small computer system interface, a communications standard for attaching peripheral equipment to computers. SCSI device A computer or computer peripheral connected to a SCSI bus. SCSI devices include the library robotics, host computers, library tape drives, and hard disk drives. SCSI ID number A unique address assigned to each device on a SCSI bus. SDA Status display area—A 16-character, 2-line LCD display that shows status messages describing the operating state of the library.
Glossary 92 Quantum|ATL PowerStor L200 Series Library User’s Guide
Index Removal 44 A AC power cord 12 Acoustic noise emissions 71 Attention condition unit 53 Attention signal response 54 Audience xiii Cartridge Handling Mechanism (CHM) 7 Cartridge write protect switch 43 Changing SCSI settings 30 Checking SCSI settings 19, 30 CLN message 46 Code Update 36 Conducted emission limits 69 Conducted susceptibility 70 Configuring B Back Panel 5 library 19 Connecting the library 15 Bar code labels 48 Bus free 56 Bus parity errors 56 Bus phases 54 D Data transfer 52 Documen
Index 67 E Notational Conventions xiv Error conditions 59 Error definitions library 76 ESD failure level limits 70 O OCP 18 OCP error messages 73 Operating the library 42 I operating vibration specifications 65 Information 35 Initiator/target operation 52 L Operation failure 59 Operator control panel 2, 18 Other SCSI functionality 54 P Library operation 42 Library error definitions 76 Library, connection 15 Loading a Cartridge 45 Performance specifications 63 POST 18 POST pass/error messages 18
Index S SCSI bus operation 51 SCSI ID 29 SCSI ID default settings 19, 48 SCSI ID settings 19 SCSI IDs and logical unit numbers (LUNs) 52 SCSI II specification xv Setting a Mode 33 Setting a SCSI ID 30 Settings SCSI 19 Specifications 61 Status phase 54 T Tests 37 V Vibration specifications, nonoperating 66 vibration specifications, nonoperating 67 Viewing a Mode 33 Viewing the SCSI IDs 30 W Write protect 43 Quantum|ATL PowerStor L200 Series Library User’s Guide 95
Index 96 Quantum|ATL PowerStor L200 Series Library User’s Guide
