User's Guide

54 Troubleshooting and Diagnostics
BBH Drive unload timeout Cycle power on the autoloader. Verify that the fan is
operational. If the error recurs, contact your service
representative (refer to Getting Help
on page 58).
BCH Over temperature
problem
Cycle power on the autoloader. Verify that the fan is
operational. If the error recurs, contact your service
representative (refer to Getting Help
on page 58).
BDH No connection to drive Cycle power on the autoloader and attempt the operation
again. If the error recurs, contact your service
representative (refer to Getting Help
on page 58).
BEH Generic drive response
error
Cycle power on the autoloader and attempt the operation
again. If the error recurs, contact your service
representative (refer to Getting Help
on page 58).
BFH Drive broken, needs
repair
Cycle power on the autoloader and attempt the operation
again. If the error recurs, contact your service
representative (refer to Getting Help
on page 58).
Table 17 Barcode Error Codes
Error Code Description Details
C0H The Library Verify reports that the
autoloader has detected different
reading results for a single barcode
label.
Check barcode labels. Use
Commands > Re-inventory to
perform an inventory rescan.
C1H-CFH Reserved. Not Applicable.
Table 18 Network Error Codes
Error
Code
Description Details
D0H Error at network initialization Check the cable connection and the network
configuration, then retry the operation. If not
successful, contact your service
representative (refer to Getting Help
on page
58).
D1H Telnet server error Check the cable connection and then power
cycle the unit. If the problem recurs, contact
your service representative (refer to Getting
Help on page 58).
D2H Web server error Check the cable connection and then power
cycle the unit. If the problem recurs, contact
your service representative (refer to Getting
Help on page 58).
D3H RMU EEPROM access error Check the RMU connectivity and then power
cycle the unit. If the problem recurs, contact
your service representative (refer to Getting
Help on page 58).
Table 16 Drive Error Codes (Continued)