User's Guide
52 Troubleshooting and Diagnostics
89H Timeout detected by
the autoloader on BHC
testing
Cycle power on the autoloader and attempt the operation
again. If the error recurs, contact your service representative
(refer to Getting Help
on page 58).
8FH No error after
autoloader recovery
Cycle power on the autoloader and attempt the operation
again. If the error recurs, contact your service representative
(refer to Getting Help
on page 58).
Table 13 Function Errors
Error Code Description Details
90H Mechanical initialization
failure
Use Configuration > Reset to reset the unit. If the error
recurs, contact your service representative (refer to
Getting Help
on page 58).
91H Inventory scan failure Use Commands > Reinventory to perform an inventory
rescan.
92H Preposition failed Use Diagnostics > Loader Diagnostics > Library
Verify. If the error recurs, contact your service
representative (refer to Getting Help
on page 58).
93H Cartridge mount error Use Diagnostics > Loader Diagnostics > Library
Verify. If the error recurs, contact your service
representative (refer to Getting Help
on page 58).
94H Cartridge dismount error Use Diagnostics > Loader Diagnostics > Library
Verify. If the error recurs, contact your service
representative (refer to Getting Help
on page 58).
95H Import error Use Diagnostics > Loader Diagnostics > Library
Verify. If the error recurs, contact your service
representative (refer to Getting Help
on page 58).
96H Export error Use Diagnostics > Loader Diagnostics > Library
Verify. If the error recurs, contact your service
representative (refer to Getting Help
on page 58).
97H-9FH Reserved. Not Applicable.
Table 14 Low Level Axis Error Codes
Error Code Description Details
A0H Belt axis error An error occurred during cartridge carrier movement
(position not found).
A1H Slider axis error Transport slider unable to reach estimated position.
A2H Gripper position error Gripper unable to reach position.
A3H Cartridge pick error Missing cartridge during pick operation of gripper.
Table 12 Robotic Control Error Control (Continued)
Error Code Description Details