FastStor 2™ User’s Guide ADVANCED DIGITAL INFORMATION CORPORATION www.adic.
Copyright © 2003-2005 ADIC® The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without prior written consent of ADIC.
Contents 1 About This Guide and Your Product 1 Product Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Model Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Explanation of Symbols and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Documents you Might Need . .
Configuring the Remote Management Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Working with Data Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Write-Protecting Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Importing Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resetting the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the RMU Maintenance Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Running Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Running the General Diagnostic Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Contents
About This Guide and Your Product This guide contains information and instructions necessary for the normal operation and management of the FastStor 2. This guide is intended for anyone interested in learning about or anyone that needs to know how to install, configure, and operate the FastStor 2. Note Be sure to read all operating instructions in this manual and in the System, Safety, and Regulatory Information Guide before operating this product.
CAUTION Note Indicates a situation that may cause possible damage to equipment, loss of data, or interference with other equipment. Indicates important information that helps you make better use of your system. Other Documents you Might Need The following document is available for this product. It can be found at www.adic.com/manuals: • FastStor 2 User’s Guide (6-00515-xx) Note Release Notes are also available for this product.
Description Your autoloader provides automated data storage, archival, backup, and retrieval for a range of systems from desktop workstations to small office local area networks to storage area networks. The standard product is designed for use in a general office environment, and has a fully finished appearance for use on a desktop; however, it can be installed easily into a rack. The autoloader contains one drive and 8 fixed storage locations for tape media.
• Rackmount Ready—The available rackmount kit enables you to rackmount your autoloader in 2U of rack space. • Independent SCSI Buses—The autoloader and the tape drive each include independent Small Computer System Interface (SCSI) controllers. Each supports independent sets of SCSI messages and commands. The autoloader and the enclosed tape drive use a wide, low-voltage differential (LVD) SCSI interface.
Getting Started This section describes how to install and set up your autoloader. Unpacking and Inspecting Before you begin, clear a desk or table so that you can unpack the autoloader. CAUTION: If the room in which you are working differs from the temperature in which the autoloader was shipped or stored by 30° F (15° C) or more, let the autoloader acclimate to the surrounding environment for at least 12 hours before opening the shipping carton.
5 Carefully remove the shipping padding from the left and right sides of the autoloader. Then remove the bag from the autoloader. NOTE: Save the packing materials in case you need to move or ship the autoloader in the future. Installing the Barcode Reader CAUTION: To avoid electrostatic discharge damage to the unit, touch the autoloader’s metal case or rear panel before installing the barcode reader. Mount the barcode reader on the rear panel of the autoloader.
2 Remove the cover plate from barcode reader slot on the rear panel. Save the screws. Save and store the cover plate; you may use this plate later after removing the barcode reader. 3 Orient the barcode reader before the slot. There is only one correct orientation. Check whether the holes align. 4 Connect the cable to the barcode controller outlet. 5 . Attach the barcode reader with the screws that you removed from the cover plate.
Choosing an Installation Location Choose an installation location that meets the criteria in Table 1. See Specifications on page 59 for more information about autoloader specifications. NOTE: Table 1 If you are installing the autoloader in a rack, follow the instructions in the rackmount kit before continuing to Autoloader SCSI Connections on page 9. Location Criteria Requirement Criteria Standalone requirements Select a location that is flat, sturdy, level, and close to a host system server.
Preparing the Host System At this point you need to refer to your software installation guide for instructions on installing the backup/ controlling software for the autoloader onto the host system. Read through the SCSI Host System Adapter and Connection Guidelines before installing the software. SCSI Host System Adapter and Connection Guidelines If necessary, install a SCSI host system adapter, software, and compatible driver(s).
2 Attach one end of the SCSI cable to one of the connectors on the rear panel of the autoloader. 3 Attach the other end of the SCSI cable to the connector on the SCSI host system bus adapter or to the connector on the previous device on the SCSI bus. NOTE: 4 5 If the SCSI cable does not fit the connector on your SCSI host system adapter, you either have an incompatible SCSI host system adapter or you need to purchase a cable adapter, or a different cable.
Operating the Autoloader This topic discusses how to operate the autoloader components. Operator Panel The operator panel consists of a liquid crystal display (LCD) screen, four LEDs, and four buttons. The operator panel provides everything you need to monitor autoloader status and to control all of its functions. Figure 3 Operator Control Panel LEDs LCD screen buttons LCD Screen The display defaults to the main menu.
NOTE: “SEQ” appears when the autoloader is in sequential mode. “WP” appears when a write-protected cartridge is loaded into the tape drive. LED Indicators The operator panel includes four LED indicators that provide a variety of information as detailed in the following table. Table 2 LED Indicators LED Color Description Ready/Activity Green Illuminated when power is on. Blinking whenever there is tape drive or autoloader robotics activity.
Understanding the Menu Structure The following graphic depicts the autoloader menu structure. Figure 4 Operator Panel Menu Structure Powering on the Autoloader 1 Plug the power cord into the outlet. 2 Plug the power cord into the rear panel of the autoloader. 3 Use the tip of a pen to press the ON switch as shown below: 4 Check the LCD display to make sure the autoloader is receiving power. If it is not, check the power connections and your power source.
Configuring the Barcode Reader If you have just installed a barcode reader, use the operator panel to configure it. 1 From the main menu, press + or – until Go offline appears. Press ENTER. 1 Press + or – until Configuration appears. Press ENTER. 2 Press + or – until Barcode Reader OFF appears. Press ENTER. 3 Press + or – until BCR CHANGE TO: ON appears. Press ENTER. The Enable BCR message appears on the operator panel. Then the barcode reader scans all slots.
• Press ENTER to retain the “0” • Press + to increment the digit • Press – to decrement the digit. When the gateway address is correct, press ENTER. 10 If your Ethernet network requires a network mask, press + or – until NETMASK appears. • Press ENTER. The cursor defaults to the first digit of the default subnet address “000.000.000”. • Configure each digit of the network mask: • Press ENTER to retain the “0” • Press + to increment the digit • Press – to decrement the digit.
Figure 5 Write-Protect Switch on a Super DLTtape II Cartridge Importing Cartridges This option commands the autoloader to import a cartridge into a specific empty slot on the carousel. CAUTION: Performing an import or export of media during a data backup may result in adverse results, which could include backup failure or other errors. 1 Make sure the write-protect switch is set as desired for each data cartridge (see Write-Protecting Cartridges on page 15). 2 Press + or – until Go offline appears.
Exporting Cartridges This option moves a cartridge from a specific slot to the mail slot. CAUTION: Performing an import or export of media during a data backup may result in adverse results, which could include backup failure or other errors. 1 Press + or – until Go offline appears. Press ENTER. 2 Press + or – until Commands appears. Press ENTER. 3 Press + or – until Export appears. Press ENTER. 4 Press + or – until the desired slot number appears. Press ENTER.
Only slot numbers that contain cartridges are displayed. NOTE: While cartridges are loading, status messages appear on the operator panel. When the operation is complete, Drive Stopped appears. 6 Repeat for all cartridges you want to load (up to 8 cartridges). Unloading Cartridges This option unloads the cartridge from the tape drive into its original slot. 1 Press + or – until Go offline appears. Press ENTER. 2 Press + or – until Commands appears. 3 Press ENTER to select.
• For temperature and humidity ranges for Super DLTtape II cartridges, refer to Table 24 on page 61. • If a cartridge has been exposed to temperatures outside the ranges specified above, stabilize the cartridge at room temperature for the same amount of time it was exposed to extreme temperatures or 24 hours, whichever is less. • Do not place cartridges near sources of electromagnetic energy or strong magnetic fields, such as computer monitors, electric motors, speakers, or X-ray equipment.
7 20 If you had to remove a data cartridge to import the cleaning cartridge, import the tape to its original slot. See Importing Cartridges on page 16 for more information.
Managing the Autoloader This section discusses managing the autoloader, including resetting the autoloader, setting SCSI IDs, setting the autoloader mode, and updating firmware. You can also use the System Test (see Performing System Test on page 25) and the information retrieval tool (see Retrieving Information on page 26) to manage the autoloader.
Viewing or Changing the Autoloader SCSI ID NOTE: This feature is not present for the LTO version of the FastStor 2. Use the following procedure to view or to modify the autoloader SCSI ID. 1 Press + or – until Go offline appears. Press ENTER. 2 Press + or – until Configuration appears. 3 Press ENTER to select. 4 Press + or – until Change SCSI ID appears. 5 Press ENTER to select. 6 Press + or – until Loader appears on the operator panel and then press ENTER to select.
NOTE: “SEQ” appears next to the front panel inventory when the autoloader is in sequential mode. Nothing appears when the autoloader is in random mode. Random Mode This is the mode of operation when a backup software application is being used. In random mode, the autoloader does not automatically load tapes into the drive. Instead it waits for commands from the software.
4 Press + or – until Autoload Mode appears. The second line on the LCD screen indicates the current status, either “On” or “Off.” 5 Press ENTER. The operator panel indicates whether you are about to turn autoload mode on or off. 6 Press ENTER to accept the change to autoload mode, or press CANCEL to exit and not save the changes. Updating Firmware You can update both drive and autoloader firmware.
Using the Serial Port 1 With the autoloader running, connect a null modem cable from the service computer serial (COM) port to the autoloader serial port. 2 Turn on the service terminal. 3 Start up HyperTerminal on the service computer. 4 In the New Connection dialog box enter “FS2” for the name and click OK. 5 In the Connect To dialog box, for the Connect using field select the COM Port number that you have chosen and click OK.
7 Press CANCEL to end the test. Retrieving Information The Information menu provides access to information about the autoloader cycle count, recent events that occurred on the autoloader, and to the firmware level. Viewing Error Logs This option provides access to the autoloader errors and events (see Viewing Autoloader Error Codes on page 47 for a description of error codes). 1 Press + or – until Go offline appears. Press ENTER. 2 Press + or – Information appears.
5 Press CANCEL when done. Viewing Serial Numbers At any time, you can display the serial number for the overall product or for the drive. Displaying the Autoloader Serial Number This option displays the serial number of the autoloader. 1 Press + or – until Go offline appears. Press ENTER. 2 Press + or – Information appears. Press ENTER to access the available options. 3 Press + or – until Loader Info appears. Press ENTER to access the available options. 4 Press + or – until Serial Number appears.
5 28 Press CANCEL when done.
Using the Remote Management Unit This section discusses using the remote management unit (RMU) interface. The RMU comes preinstalled in your autoloader. Before it can be used, though, you must configure it. Refer to Configuring the Remote Management Unit on page 14. Overview You can manage your autoloader remotely over an IP network by means of a web browser. All available functions are accessible without the need of a dedicated server or separate software.
Logging In The RMU supports three levels of user account: User Class Standard User Default Password Service 1 2 3 Users who need general configuration and status information of the autoloader Users who manage backups and maintain the autoloader from a remote location Engineers who use the RMU as a tool for troubleshooting and analyzing exceptional situations remotely std001 adm001 ser001 Account Level Description Administrators Best practice is to change the default password immediately afte
NOTE: The operator panel Configuration menu presents an option to reset, but not an option to save. Checking the Quick Status A table containing an array of basic status information appears on the right side of the RMU display. This Quick Status table appears on all RMU pages.
Label Description Bootcode firmware revision The build number of the firmware bootcode Firmware build date The date is displayed in the format MM-DD-YYYY Number of firmware updates The number of times the firmware has been updated Number of power ups The number of times the autoloader has been powered on Barcode reader Indicates whether or not the barcode reader functionality has been enabled IP address The IP address is displayed in the format xxx.xxx.xxx.
Label Description Number of load-unload cycles Number of load and unload cycles Operation time Time since first start. Current drive status Current status of the drive Current drive activity Current activity of the drive Current robotic action Number of retries Barcode reader enabled Yes or No The following pieces of information are displayed for the media: Label Description Slot number The home slot number, 1-8 Status Good, Warning, or Error In drive The drive number, if any.
Label Description Loader SCSI ID Select the SCSI ID for the autoloader. NOTE: This feature is not available for the LTO version of the FastStor 2. Drive SCSI ID Select the SCSI ID for the drive. Autoloader mode Select the mode for the autoloader. Refer to Autoloader Operating Modes on page 22. Barcode reader enabled Select Yes or No.
OCP access pin code Four digits. Repeat OCP access pin code This entry must match the previous entry. Support name Specify the name that is displayed in the support page as contact point. Support phone Specify the phone number to dial in case of a support request. Support email Specify the email address to contact in case of a support request.
SMTP server address IP address of the SMTP server used to send mail. Resetting the Configuration The following parameters can be reset: Label Description Restore factory defaults Press Reset to restore the factory defaults. Power cycle the unit after the reset is completed. Using the RMU Maintenance Pages Only administrators and service personnel have access to the RMU Maintenance page.
Running the Advanced Diagnostic Tests The Advanced Diagnostic page allows users at the service level to run the following predefined operations: • Load/Unload test • Belt test • Slider test • Gripper test • Picker test • Door Test To run system tests, select the number of test cycles and click Execute. To cancel a test before its normal completion, click Stop. Updating Firmware Use the RMU Firmware page to support network-based firmware upgrades for the autoloader.
38 Using the Remote Management Unit
Troubleshooting and Diagnostics This section contains information on troubleshooting and diagnosing your autoloader. Installation Issues Problems encountered during the installation of the autoloader are usually caused by improper SCSI bus configuration, application software configuration errors, or by an incorrectly configured operating system.
NOTE: • Backup Application Installation—Refer to the documentation included with your backup application for instructions on how to verify proper installation. Most backup software packages require an additional module to communicate with the autoloader robotics. NOTE: • ADIC recommends LVD components. A single ended SCSI host system bus adapter can work, but severely degrades performance.
Table 4 Troubleshooting Table Problem Solution Tape Movement Tape lodged in drive • Power cycle the autoloader, allow it to complete initialization, which in rare cases can take as long as 10 minutes, and then retry unloading the tape using the autoloader operator panel controls. • Allow the tape drive to complete all operations. This may take as long as ten minutes if you reset or cycle power on the autoloader while the cartridge is positioned at the physical end of the media.
Table 4 Troubleshooting Table Problem Solution Cannot write to or read from tape • Make sure that the cartridge is write enabled (move the write-protect switch to the enabled position). • Make sure that the cartridge has not been written using an incompatible format. • Make sure that the cartridge is an acceptable format for your drive type (see Specifications on page 59).
Table 4 Troubleshooting Table Problem Solution Autoloader Performance The autoloader is not efficiently backing up data • Check the network bandwidth from the host system. If you are backing up data over a network, consider comparing to a local-only backup. • Make sure the autoloader and tape drive are on their own SCSI bus and not daisy-chained to another tape drive or to the hard drive being backed up.
Table 4 Troubleshooting Table Problem Solution Expired cleaning cartridge • Verify the number of cleanings per cleaning tape for your media type (see Specifications on page 59). Bad/defective/contaminated media • If the Media Attention LED is cleared and the drive has been cleaned, and then immediately reappears each time a particular cartridge is reloaded, that cartridge should be suspected as being defective, if it is not an invalid cleaning cartridge.
Table 4 Troubleshooting Table Problem Solution SCSI ID Changed drive SCSI ID, but the host server system does not recognize the new ID • Make sure that all SCSI devices on the same bus have unique ID numbers. • If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through 7 are available. • Make sure that you cycle power on the autoloader after changing the SCSI ID. • Reboot the host server system.
8 On each carrier, carefully pull the cartridge lock lever away from the carrier, allowing the cartridge to slide out of the carrier. 9 After removing the cartridges from the desired carriers, reinstall each carrier on the autoloader belt. • Make sure that the rollers on the bottom of the carrier are aligned in the carrier tracks. • Make sure that the belt posts beneath each carrier are inserted into the proper autoloader belt loop. NOTE: There are unused loops on the belt.
Viewing Autoloader Error Codes If an error occurs during operation of the autoloader, the autoloader stops the current operation, displays an error code on the operator panel, and records the error code in an error log. The error log has a storage capacity of 64 entries and is organized as a circular buffer. The oldest entries are deleted at overflow. This error code is accessible by means of the operator control panel, RMU, and the serial port.
Table 5 Not Ready Error Codes Error Code Details and Description 01H Unit becoming ready by scanning magazines, etc. 02H Manual intervention required. 03H Cause not reportable. 04H Firmware upgrade in process. 05H Front door is open. 06H Working on another SCSI command. 07H Cleaning cartridge installed. 08H Loader is in sequential mode. 09H Loader is offline. 0A-0FH Reserved. Table 6 Unit Attention Error Codes Error Code Details and Description 10H Power on or reset occurred.
Table 7 Recovered Error Codes (Continued) Error Code Details and Description 22H-2FH Reserved. Table 8 Hardware Error Codes Error Code Details and Description 30H Media not present. 31H POST soft failure. 32H Loader communications timeout. 33H Loader communications UART error or buffer overflow. 34H Bad status returned from loader. 35H Unexpected status from test. 36H Cartridge has no home. 37H Tape drive handle problem. 38H No cartridge in drive during unload.
Table 9 Illegal Request Error Codes (Continued) Error Code Details and Description 52H Parameter length error. 53H SCSI invalid opcode. 54H Invalid element address. 55H Invalid field in CDB. 56H Invalid mode on write buffer. 57H Invalid drive specified. 58H Invalid test number at diagnostic. 59H Invalid offset on write buffer. 5AH Invalid size on write buffer. 5BH Bad controller image checksum. 5CH Invalid LUN 5DH Parameter list error: invalid field.
Table 10 Aborted Command Error Codes Error Code Details and Description 70H SCSI message error. 71H SCSI parity error. 72H SCSI invalid message. 73H SCSI overlapped command attempt. 74H-79H Reserved. Table 11 Additional Error Codes Error Code Details and Description 7AH-7DH Reserved. 7EH Reservation conflict status. 7FH Reserved.
Table 12 Robotic Control Error Control (Continued) Error Code Description Details 89H Timeout detected by the autoloader on BHC testing Cycle power on the autoloader and attempt the operation again. If the error recurs, contact your service representative (refer to Getting Help on page 58). 8FH No error after autoloader recovery Cycle power on the autoloader and attempt the operation again. If the error recurs, contact your service representative (refer to Getting Help on page 58).
Table 14 Low Level Axis Error Codes (Continued) A4H Door function error Slider door in front bezel not in the requested position during device operation. A5H Fan Error Autoloader processor detected a fan error. Table 15 Electronic Hardware Error Codes Error Code Description Details B0H ROM error Cycle power on the autoloader and attempt the operation again. If the error recurs, contact your service representative (refer to Getting Help on page 58). B1H RAM error.
Table 16 Drive Error Codes (Continued) BBH Drive unload timeout Cycle power on the autoloader. Verify that the fan is operational. If the error recurs, contact your service representative (refer to Getting Help on page 58). BCH Over temperature problem Cycle power on the autoloader. Verify that the fan is operational. If the error recurs, contact your service representative (refer to Getting Help on page 58). BDH No connection to drive Cycle power on the autoloader and attempt the operation again.
Table 18 Network Error Codes (Continued) Error Code Description Details D4H No RMU found Check the RMU connectivity and then power cycle the unit. If the problem recurs, contact your service representative (refer to Getting Help on page 58). D5H Error in write data to RMU EEPROM Check the RMU connectivity and then power cycle the unit. If the problem recurs, contact your service representative (refer to Getting Help on page 58).
Table 19 Subcode Descriptions (Continued) Error Code Details and Description 2AH Belt position error at move to carrier 1 (home slot). 2BH Belt position error at move to carrier 2. 2CH Belt position error at move to carrier 3. 2DH Belt position error at move to carrier 4. 2EH Belt position error at move to carrier 5. 2FH Belt position error at move to carrier 6. 30H Belt position error at move to carrier 7. 31H Belt position error at move to carrier 8.
Table 19 Subcode Descriptions (Continued) Error Code Details and Description 50H Door open error. Door open position not reached. 52H Door repetitions error. Door close repetitions reached. 60H Axis initialization error. Initialization of all axis not successful. 61H Carrier position error. 70H Unknown cartridge error. 71H Door close error at import/export. 72H Wrong source carrier state. 73H Wrong destination carrier state. 74H Multiple carrier state.
Getting Help Before calling ADIC Technical Assistance Center (ATAC), follow these steps - so that you can take full advantage of your call: • Review all documentation carefully. • Be prepared to explain whether the software or hardware has worked properly at anytime in the past. Have you changed anything recently? • Pinpoint the exact location of your problem, if possible. Note the steps that led to the problem.
Specifications Use the following information to learn more about the physical requirements necessary to use and store the autoloader, the capacity capabilities necessary to operate the autoloader, the environmental requirements necessary to operate the autoloader, and the operational requirements and media requirements for proper use of the tape drive. Physical Table 20 provides the physical requirements necessary to use and store your autoloader.
Table 21 SDLT-600 Autoloader Specifications Characteristic Specification Number of slots 8 MTBF 250,000 hours Interface LVD Ultra SCSI, 68-pin HD connector Environment Table 22 provides the environmental requirements necessary to operate your autoloader.
Table 23 SDLT-600 Tape Drive Specifications Description SDLT-600 Unloading time from BOT 12 seconds MTBF 250,000 hours Interface type LVD Ultra-2 SCSI Media Regarding media, observe these general rules: • Use only drive-appropriate formatted cartridges. Formatted cartridges contain embedded servo code, written on the media, during the cartridge manufacturing process. Cartridges cannot be bulk erased or degaussed. • Clean the tape drive when the Clean Drive LED is illuminated.
62 Specifications
Index A abnormal display 28 adapter and connection guidelines overview 24 SCSI host system 24 ADIC contacting 2 altitude requirement 61 ATAC contacting 57 audience intended 1 autoload mode on/off 39 autoloader connecting multiple 24 features 17 managing 37 multi-function 17 operating 27 operating modes 38 operator panel 27 overview 17 performance issues 49 resetting 37 B barcode reader 17 built-in diagnostics 17 buttons cancel 29 enter 29 next 29 previous 29 C cancel button 29 capacity requirement 59 capa
G D data cartridges exporting 32 importing 31 loading 32 maintaining 34 re-inventory 35 removing stuck 51 unloading 32 working with 31 write-protecting 33 depth requirement 59 description 17 Diagnostics menu running System Test 41 displaying cycle count 41 documents additional 2 latest versions 2 release notes 2 E enter button 29 environmental requirements altitude 61 humidity 61 overview 61 temperature 61 vibration 61 environmental specifications 61 error codes 53 errors on front panel 50 event logs view
issues 47 requirements 63 specifications 63 menus Configuration 37, 38 Diagnostics 41 Information 41, 42 understanding structure 29 model number product 1 multi-function operator panel 17 multiple autoloaders 23, 24 N next button 29 normal display 27 O operating modes autoload mode on/off 39 circular mode on/off 39 overview 38 random 39 sequential 39 operating overview 27 operator panel abnormal display 28 cancel button 29 control buttons 29 enter button 29 LCD screen 27 LED indicators 27, 28 next button
V front panel 18 overview 18 rear panel 18 symbols and notes explained 1 System Test Diagnostics menu 41 running 41 using 41 vibration requirement 61 viewing autoloader error codes 53 event logs 42 W T tape drive cleaning 35 overview 61 requirements 61 specifications 61 tape movement issues 47 tapes exporting 32 importing 31 loading 32 maintaining 34 media requirements 63 re-inventory 35 removing stuck 51 unloading 32 working with 31 write-protecting 33 technical specifications 59 temperature requiremen
capacity specifications . . . . . . . . . . . . . . . . . . . .59 cartridge pre-check . . . . . . . . . . . . . . . . . . . . . . . .3 cartridges exporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 importing . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 maintaining . . . . . . . . . . . . . . . . . . . . . . . . . 18 re-inventory . . . . . . . . . . . . . . . . . . . . . . . . . 18 removing lodged . . . . . . . .
G M General diagnostic Maintenance window . . . . . . . . . . . . . . . . . . 36 getting help contact support . . . . . . . . . . . . . . . . . . . . . . 58 getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 maintaining cartridges . . . . . . . . . . . . . . . . . . . . 18 Maintenance Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 managing the autoloader . . . . . . . . . . . . . . . . . 21 media attention LED issues . . . . . . . . . . . . . . . . . . 43 issues .
width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 power issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 powering on the autoloader . . . . . . . . . . . . . . . .13 preparing host system . . . . . . . . . . . . . . . . . . . . . . . . . . 9 SCSI connection guidelines . . . . . . . . . . . . . 9 previous button . . . . . . . . . . . . . . . . . . . . . . . . . .12 R rackmount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 random mode . . . . . . . . . .
removing lodged cartridges . . . . . . . . . . . . . SCSI errors . . . . . . . . . . . . . . . . . . . . . . . . . SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . 42, tape movement . . . . . . . . . . . . . . . . . . . . . . 45 44 45 41 U unloading cartridges . . . . . . . . . . . . . . . . . . . . . .17 unpacking and inspecting accessories . . . . . . . . . . . . . . . . . . . . . . . . . . 5 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 updating firmware overview . . . . .
