User`s guide

Chapter 8 Logs and Troubleshooting
Autoloader Logs
110 Quantum SuperLoader 3 User’s Guide
28 Message parameter Bad • Check the host device driver.
• Check the host application.
• Check the SCSI bus cables and terminators.
• Check the host adapter.
• Power cycle the autoloader. Repeat checks after
power cycle.
• If all previous steps fail, contact customer support.
29 Invalid Element • Check the host device driver.
• Check the host application.
• Power cycle the autoloader. Repeat checks after
power cycle.
• If all previous steps fail, contact customer support.
2A Invalid Element Status • Check the host device driver.
• Check the host application.
• Power cycle the autoloader. Repeat checks after
power cycle.
• If all previous steps fail, contact customer support.
2B–2F Firmware tables and stacks
invalid
• Check for a Hard Error log. If an error displays in the
Hard Error log, power cycle the autoloader.
•Check www.quantum.com
for firmware updates.
30 POST Failure • Verify that the magazines are fully seated.
• Power cycle.
• If all previous steps fail, contact customer support.
31–38 System Monitoring type
events
• Check for a Hard Error log. If an error displays in the
Hard Error log, power cycle the autoloader.
•Check www.quantum.com
for firmware updates.
• If all previous steps fail, contact customer support.
Error Type Description Suggested Actions