User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide SuperLoader™ 3 SuperLoader 3 81-81317-07 B01
Quantum SuperLoader 3 User’s Guide, 81-81317-07 B01, June 2010. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2010 by Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law.
Contents Preface Chapter 1 xv Introduction 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 SuperLoader 3 LTO-2 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Choosing a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 UL Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Elevated Operating Ambient Temperature . . . . . . . . . . . . . . . 11 Reduced Air Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Mechanical Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Overloading the Circuit . . . . . . . . . . . . . . . .
Contents Installing a Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Manually Operating the Magazine . . . . . . . . . . . . . . . . . . . . . 34 Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Viewing SuperLoader 3 Autoloader Status . . . . . . . . . . . . . . . 37 Viewing Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Viewing Element Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Configuring the Autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 SCSI Autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 SAS Autoloader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Fibre Channel Autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Setting Ethernet . . . . . . . . . . . . .
Contents Installing a Magazine Blank . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Changing the Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Rack Mounting the Autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 General Preparation for Rack Mount Installation . . . . . . . . . . 92 Stationary Rack Mount Installation . . . . . . . . . . . . . . . . . . . . . 92 Chapter 8 Logs and Troubleshooting 99 Before Contacting Customer Support . . . . . . . .
Contents LTO-3 and LTO-3 (Model B) Drive Specifications . . . . . . . . . . . . . . . . 130 Media Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 LTO-4 and LTO-4 (Model B) Drive Specifications . . . . . . . . . . . . . . . . 132 Media Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . .
Contents FCC Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Taiwan Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Japan Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Canadian Notice (Avis Canadien). . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents x Quantum SuperLoader 3 User’s Guide
Figures Figure 1 Front Panel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Figure 2 Back Panel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Figure 3 Cable Connectors (SCSI Tape Drive) . . . . . . . . . . . . . . . . . 17 Figure 4 Cable Connectors (Fibre Channel Tape Drive) . . . . . . . . . . 19 Figure 5 Cable Connectors (SAS Tape Drive) . . . . . . . . . . . . . . . . . . 20 Figure 6 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures xii Figure 19 Connecting Support Brackets . . . . . . . . . . . . . . . . . . . . . . 98 Figure 20 POST Failures Event Log Sample . . . . . . . . . . . . . . . . . . .
Tables Table 1 Location Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Table 2 Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Table 3 Firmware Version Fields . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Table 4 Drive Status Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Table 5 Drive Version Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Table 6 Ethernet Information Fields . .
Tables xiv Table 19 Hard Read Error/Hard Write Error Block Descriptor . . . . . 150 Table 20 Hard Read /Hard Write Error Field Descriptions. . . . . . . . 150 Table 21 Hard Read Error/Hard Write Error Block Descriptor . . . . . 152 Table 22 Hard Read Error/Hard Write Error Field Descriptions . . . . 152 Table 23 Loader Communication Error Block Description . . . . . . . 153 Table 24 Loader Communication Error Field Description. . . . . . . . 154 Table 25 Drive Servo Error Block Descriptor . .
Preface This document serves as an easy-to-use information source to familiarize Quantum customers and systems professionals with the SuperLoader 3 autoloader. Audience The primary audience for this document consists of end users installing and using the SuperLoader 3 autoloader.
Preface Document Organization This document is organized as follows: • Chapter 1, Introduction, provides a brief product overview.
Preface Notational Conventions This document uses the following conventions: Note: Notes emphasize important information related to the main topic. Caution: Cautions indicate potential hazards to equipment and are included to prevent damage to equipment. WARNING: Warnings indicate potential hazards to personal safety and are included to prevent injury. • Right side of the autoloader — Refers to the right side as you face the component being described.
Preface SCSI-2 Specification The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Contacts Quantum company contacts are listed below.
Preface • Service and Support Website - Register products, license software, browse Quantum Learning courses, check backup software and operating system support, and locate manuals, FAQs, firmware downloads, product updates and more in one convenient location. Benefit today at: http://www.quantum.com/ServiceandSupport/Index.aspx • eSupport - Submit online service requests, update contact information, add attachments, and receive status updates via email. Online Service accounts are free from Quantum.
Preface Worldwide End-User Product Warranty For more information on the Quantum Worldwide End-User Standard Limited Product Warranty: http://www.quantum.com/pdf/QuantumWarranty.
Chapter 1 Introduction Overview Data backup is essential to protect irreplaceable information. Backing up data to magnetic tape is an easy, cost-efficient method used by many small and medium businesses. However, most enterprises have so much data that a single backup tape is not enough; the information has to be spread across numerous tapes. To avoid constantly changing tapes manually, many tape backup systems include a Quantum SuperLoader 3 autoloader.
Chapter 1 Introduction Overview Tape Drives Your Quantum SuperLoader 3 contains one of the following tape drives and one or two magazines capable of containing up to eight tape cartridges each.
Chapter 1 Introduction Overview requires direct support from the operating system or a compatible backup application to take full advantage of its many features. SuperLoader 3 LTO-3 and LTO-3 (Model B) This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. It is also available as a Fibre Channel or Serial Attached SCSI (SAS) data storage device.
Chapter 1 Introduction Overview requires direct support from the operating system or a compatible backup application to take full advantage of its many features. SuperLoader 3 LTO-5 This autoloader is a Serial Attached SCSI (SAS) data storage device.
Chapter 1 Introduction Overview The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 160 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features. SuperLoader 3 SDLT 600 This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.
Chapter 1 Introduction Overview 6 Quantum SuperLoader 3 User’s Guide
Chapter 2 Installation and Configuration This chapter covers all aspects of installing the autoloader in your location.
Chapter 2 Installation and Configuration Installation Overview Installation Overview The SuperLoader 3 is a SCSI device that interfaces to your host computer (see SCSI Interface). A Fibre Channel version of the autoloader is available when equipped with a LTO-3 or DLT-S4 native Fibre Channel tape drive (see Fibre Channel Interface). A Serial Attached SCSI (SAS) version of the autoloader is available when equipped with a LTO-3, LTO-4, and LTO-5 SAS tape drive (see SAS Interface).
Chapter 2 Installation and Configuration Installation Overview 10 Install the device drivers (see “Windows Operating System Support” on page 22. Fibre Channel Interface Installing the Fibre Channel autoloader consists of the following steps, which are explained in more detail later in this section: 1 Prepare to install your new Quantum SuperLoader 3 autoloader (see “Choosing a Location” on page 10). 2 Identify the accessories that come with the autoloader (see “Accessories” on page 14).
Chapter 2 Installation and Configuration Choosing a Location 5 Attach the power cable to the autoloader and plug in the power cable to the nearest power outlet (see “Connecting SAS and Power Cables” on page 20). Power the autoloader on to ensure it passes the power on self-test (POST). 6 Install the device drivers (see “Windows Operating System Support” on page 22).
Chapter 2 Installation and Configuration UL Requirements Criteria Description Clearance Back: Minimum of 43.2 cm (17 in.) Front: Minimum of 68.6 cm (27 in.) Sides: Minimum of 5.08 cm (2 in.) UL Requirements Elevated Operating Ambient Temperature When installed in a closed multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than the room ambient.
Chapter 2 Installation and Configuration SCSI Bus Requirements SCSI Bus Requirements There are minor differences between the Quantum SuperLoader 3 LTO-2 and the Quantum SuperLoader 3 VS160/SDLT 600 autoloaders. SuperLoader 3 LTO-2 You must connect the Quantum SuperLoader 3 LTO-2 to one of the following SCSI bus types: • Ultra2 SCSI Low-voltage Differential (LVD), Single-ended (SE) SCSI bus Note: The autoloader is not compatible with a High-voltage Differential (HVD) SCSI bus.
Chapter 2 Installation and Configuration Unpacking the Autoloader Note: The autoloader may not work with multiple SCSI LUNS when attached to a RAID controller. The autoloader is not recommended for use with a RAID controller. If this problem occurs, it is recommended that the autoloader be attached to a separate SCSI bus controller on the host or server. Unpacking the Autoloader Before you begin, clear a desk or table so that you have room to unpack the autoloader.
Chapter 2 Installation and Configuration Rack Mounting the Autoloader 4 Carefully remove the shipping padding from the left and right sides of the autoloader. Then remove the bag from the autoloader. 5 Save the packing materials in case you need to move or ship the autoloader in the future.
Chapter 2 Installation and Configuration Understanding Autoloader Features Understanding Autoloader Features General Features The autoloader is compatible with most operating systems and environments that support the SCSI, Fibre Channel, or SAS (Serial Attached SCSI) interface, but requires either direct support from the operating system or a compatible backup application to take full advantage of its many features.
Chapter 2 Installation and Configuration Understanding Autoloader Features 6 Left magazine (or blank) 7 Right magazine (or blank) 1 68-pin HD SCSI connectors, or a Fibre Channel or SAS connector 2 Fan vent 3 Power connector 4 Remote management Ethernet connector 5 Power switch Figure 2 Back Panel Overview Note: If the cover must be taken off, there are 26 screws that need to be removed.
Chapter 2 Installation and Configuration Connecting Cables Connecting Cables Connecting SCSI and Power Cables To connect the SCSI and power cables to the autoloader, follow these steps: 1 Shut down and turn off the selected server. Turn off all attached accessory devices, such as printers and other SCSI devices. 2 Attach one end of the SCSI cable (included in the accessory kit) to one of the connectors on the back panel of the autoloader (see figure3).
Chapter 2 Installation and Configuration Connecting Cables 4 Attach the terminator to the remaining SCSI connector on the back panel of the autoloader (if the autoloader is the last or only device on the SCSI bus). Otherwise, attach the cable to the next device on the SCSI bus. Make sure that the last device on the SCSI bus is properly terminated. 5 Attach one end of your Ethernet cable to the Ethernet port on the back panel of the autoloader for remote management.
Chapter 2 Installation and Configuration Connecting Cables Figure 4 Cable Connectors (Fibre Channel Tape Drive) Fibre Channel cable Ethernet cable 2 Attach the other end of the Fibre Channel cable to the Fibre Channel host. 3 Attach one end of your Ethernet cable to the Ethernet port on the back panel of the autoloader for remote management. 4 Attach the other end of the Ethernet cable to your host network port or router.
Chapter 2 Installation and Configuration Connecting Cables Connecting SAS and Power Cables To connect the SAS and power cables to the autoloader, follow these steps: 1 Attach one end of the SAS cable (included in the accessory kit) to the SAS connector on the back panel of the autoloader (see figure5). Figure 5 Cable Connectors (SAS Tape Drive) Ethernet cable SAS cable (connector type: SFF-8088) 2 Attach the other end of the SAS cable to the SAS host.
Chapter 2 Installation and Configuration Preparing the Host and Verifying the Connection receiving power. If it is not, check the power connections and your power source. During the power on self-test (POST), both LEDs are illuminated briefly, followed by only the Ready/Activity LED flashing. When the initialization sequence is complete, the LCD screen displays the Home screen.
Chapter 2 Installation and Configuration Windows Operating System Support autoloader is physically the last SCSI device on the SCSI bus, it must be terminated. Only the devices physically at the beginning and end of the SCSI bus should be terminated. If the host is located at the beginning of the SCSI bus, the host should already have a terminator installed.
Chapter 2 Installation and Configuration Windows Operating System Support Tape Drive Device Driver • For the LTO-2 drive, go to: http://www.quantum.com/ServiceandSupport/ SoftwareandDocumentationDownloads/LTO-2Drives/ Index.aspx#Drivers. • For the LTO-3 drive, go to: http://www.quantum.com/ServiceandSupport/ SoftwareandDocumentationDownloads/LTO-3Drives/ Index.aspx#Drivers. • For the HP LTO-4 SCSI drive, go to: Software and Driver Downloads at the HP Web site. • For the LTO-4 SAS drive, go to: http://www.
Chapter 2 Installation and Configuration Bar Code Reader Bar Code Reader The bar code reader is enclosed within the body of the autoloader. The bar code reader automatically scans each cartridge in the magazine upon power up, after a reset, after an import or export, or when a reinventory command is issued (see “Running an Inventory” on page 41). Beyond that, there is no user interface with the bar code reader via the front panel operator controls or LCD screen.
Chapter 3 Operating the Autoloader This chapter covers all aspects of autoloader operation.
Chapter 3 Operating the Autoloader Operator's Panel Functionality The front panel consists of two LEDs, four buttons, and a 2-line by 16character LCD screen and provides everything you need to monitor autoloader status and to control all of its functions. Figure 6 Front Panel 1 Power switch 2 Front panel LCD screen 3 Front panel LEDs 4 Scroll up button 5 Scroll down button 6 Escape 7 Enter The functionality of the two front panel LEDs is defined in table 2.
Chapter 3 Operating the Autoloader Operator's Panel Functionality Ready ON OFF Flashing OFF Autoloader attention OFF Flashing Autoloader error OFF ON Normal activity All the functionality accessed from the scrolling menu is passwordprotected. Two levels of security are built into the menu. The lower-level security is the operator level and the higher-level security is the administrator level. There is one password for each level.
Chapter 3 Operating the Autoloader Using Cartridges Using Cartridges Typically, when you first install the autoloader, you load your cartridges into the magazines and then load the magazines into the autoloader. However, you can insert and eject cartridges individually using the mailslot, or you can eject a magazine, manually load and unload cartridges, then load the magazine back into the autoloader. The autoloader automatically detects the presence of a cartridge in the magazine slot.
Chapter 3 Operating the Autoloader Using Cartridges Inserting a Single Cartridge When you want to load a single cartridge into the autoloader, you can use the mailslot. However, if the Security option is turned on, you have to enter a valid password to unlock the mailslot before you can load a cartridge. When you insert a cartridge through the mailslot, you can load it into the tape drive or store it in a magazine slot.
Chapter 3 Operating the Autoloader Using Cartridges Note: After Insert Tape, Push Until Prompted displays on the LCD, insert the cartridge. After approximately 5 seconds, the system automatically verifies that a cartridge is inserted and continues the process. The message Tape Loaded displays when successfully completed. Note: For the autoloader, push the cartridge in until it stops. The cartridge will be about 3 inches (7.5 cm) inside the mailslot.
Chapter 3 Operating the Autoloader Using Cartridges Ejecting a Single Cartridge When you want to remove a single cartridge from the autoloader, you can specify the cartridge you want by bar code or location, or choose the cartridge currently in the tape drive. To eject a cartridge by bar code (if you have a bar code reader): 1 From the main menu, scroll to Commands, and then press Enter. 2 From the Commands submenu, scroll to Eject, and then press Enter.
Chapter 3 Operating the Autoloader Using Magazines and Magazine Blanks Using Magazines and Magazine Blanks Figure 7 Left Magazine Inside edge view of left magazine Outside edge view of left magazine Left magazine blank 32 Quantum SuperLoader 3 User’s Guide
Chapter 3 Operating the Autoloader Using Magazines and Magazine Blanks The autoloader will not run unless both magazine openings are properly closed. One way that you can close the openings is to use two magazines. If you use only one magazine, then you must fill the other magazine opening with a magazine blank for the unit to become operational. Note: Magazines, magazine blanks, and magazine handles are not interchangeable between drive types.
Chapter 3 Operating the Autoloader Using Magazines and Magazine Blanks Magazine Load/Unload Command • When issuing a Load/Unload command to the autoloader, the system automatically ejects the right-hand magazine. To remove the left-hand magazine using the Load/Unload command, you must: 1 Remove the right magazine. 2 Replace the right magazine with a magazine blank. 3 Issue the Load/Unload command again. The system will then eject the left magazine.
Chapter 3 Operating the Autoloader Using Magazines and Magazine Blanks 3/ 1 1 6/ 1 4 Do not rotate the magazine by inserting your hand and pushing the cartridge carriers. You can use the openings in the magazine to load and unload cartridges from the eight slots within each magazine.
Chapter 3 Operating the Autoloader Using Magazines and Magazine Blanks Note: It is recommended that you fully remove the magazine to load and unload cartridges. If the magazine is not fully removed, do not rotate the magazine. To Identify a Slot: Each slot has an identification number that is exposed when the slots are in the upper section of the magazine.
Chapter 3 Operating the Autoloader Viewing Status Information 2 Rotate the desired slot into position (centered in the opening). Either load or unload a cartridge to that location. Do not expose more than the large upper opening when manually operating the magazine. Viewing Status Information From the scrolling menu on the LCD, you can view the autoloader status, firmware version, element status, tape drive status, tape drive version, and Ethernet information.
Chapter 3 Operating the Autoloader Viewing Status Information Status Message Description SAS SAS Interface SAS connection. Topology (Fibre Channel) Auto Negotiate, Loop, or P2P The configured Fibre Channel connection. Speed (Fibre Channel) Auto Negotiate, 1 Gig, or 2 Gig The configured Fibre Channel speed. Loop ID (Fibre Channel) 0 – 127 Valid only with Topology set to Loop. Mode Random The change mode is set to Random. SEQUENTIAL The change mode is set to Sequential.
Chapter 3 Operating the Autoloader Viewing Status Information Viewing Element Status Field Description ME Rev The number indicates the mechanical version. The element status reports the status of the magazine slots. The status indicates whether a slot contains a cartridge or not, and which slot is allocated as the cleaning cartridge's slot. To view an element's status: 1 From the main menu, scroll to Status, and then press Enter. 2 From the Status submenu, scroll to Autoloader, and then press Enter.
Chapter 3 Operating the Autoloader Viewing Status Information A list of messages displays. These messages may include: Table 4 Drive Status Fields Viewing Tape Drive Version Field Description SCSI ID or Fibre Channel Indicates the drive’s SCSI ID number or a Fibre Channel drive. SAS Interface Indicates a SAS drive. Loader LUN Indicates the Logical Unit Number (LUN) of the media changer device. Compression Indicates whether the tape drive compression is enabled or disabled.
Chapter 3 Operating the Autoloader Running an Inventory Table 6 Ethernet Information Fields Field Description MAC Address Indicates the unique network identifier associated with the autoloader. IP Address Indicates the static IP address or currently assigned dynamic IP address. The text DHCP displays in this case. Network Indicates whether the autoloader is connected to the network or not and at what speed.
Chapter 3 Operating the Autoloader Data Compression compression is drive dependent and cannot be set from the front panel or On-board Remote Management. Your backup application package may also have information on compression. The front panel display will indicate whether data compression is Enabled or Disabled.
Chapter 4 On-board Remote Management This chapter covers the operation, configuration, and troubleshooting of the autoloader Remote Management Unit (RMU).
Chapter 4 On-board Remote Management On-board Remote Management Overview operations options, networking options, security options, running diagnostic tests, and performing system updates. Note: Only use the Diagnostic command when the autoloader is known to be idle and unavailable to host backup/restore applications. Use of the Diagnostic commands from On-board Remote Management should not be issued while the autoloader is being used by host applications.
Chapter 4 On-board Remote Management On-board Remote Management Overview Note: When using the On-board Remote Management page with Microsoft Internet Explorer, be sure to enable the Allow META REFRESH option. On Internet Explorer version 6.0, this feature is controlled through the Tools>Internet Options menu selection under the Security tab.
Chapter 4 On-board Remote Management Configurations Page Feedback on Pages If there is feedback from the system when you submit a request, the feedback displays beneath the submit button. In some cases, you may have to scroll to see the feedback information. Configurations Page The Configurations page includes a submenu on the left-hand side of the page. You can set the System Operations, Networking, and Security options from this page.
Chapter 4 On-board Remote Management Configurations Page Note: In a native Fibre Channel device, dynamic World Wide Naming is supported. To select the Fibre Channel parameters: 1 From any page, click the Configurations heading. The Configurations screen displays. 2 Under System Operations, select Fibre Channel. 3 Under Fibre Channel, select the desired Topology. • Auto Negotiate • Peer to Peer • Loop • Loop ID 4 Under Fibre Channel, select the desired Speed. • Auto Negotiate • 1 Gig • 2 Gig 5 Click submit.
Chapter 4 On-board Remote Management Configurations Page Note: You must perform a system reset before the new mode takes effect, or you can use the front panel to power cycle your machine. Mode You can set the autoloader to either Random or Sequential. The default change mode is Random. In Random mode, you (or the backup software) can specify which cartridge you want to use and where you want it to go. You will probably use this mode the most.
Chapter 4 On-board Remote Management Configurations Page 3 Click submit. Note: You must perform a system reset before the new mode takes effect, or you can use the front panel to power cycle your machine. Compression For the Quantum SuperLoader 3 autoloader, data compression is drivedependent. The front panel and On-board Remote Management will display whether or not compression is enabled. Compressing the data means that the drive can write more data to the same amount of tape.
Chapter 4 On-board Remote Management Configurations Page 1 From any page, click the Configurations heading. The Configurations screen displays. 2 Scroll to Cleaning Tape. If a check mark displays in the box next to Auto Clean, the option is enabled. To disable Auto Clean, click the box to remove the check mark. If no check mark displays in the box next to Auto Clean, the option is disabled. To enable Auto Clean, click the box to enter a check mark.
Chapter 4 On-board Remote Management Configurations Page 3 Do one of the following: • To leave the Magazines mode unchanged, press Esc. • To change the Magazines configuration, scroll to the setting you want for the autoloader, selecting the appropriate check box, and then click submit. These settings include Both, Right, and Left. The message This will require a power cycle and ISV configuration change. Enter To Continue is displayed. • To continue with the change, press submit.
Chapter 4 On-board Remote Management Configurations Page 6 In the Minute text box, type the current minute. 7 Click submit to save the information. Setting Network Options When you originally installed the autoloader, you set the Ethernet configurations through the front LCD panel. However, you can modify them through On-board Remote Management. The options include Current Network Parameters, Set IP, and Set Network Configuration.
Chapter 4 On-board Remote Management Configurations Page Setting Security Options When you enable the security option, users must enter a password to access the autoloader's front panel functionality. A password allows either administrator-level access or operator-level access (see “Setting Security” on page 73). To set security: 1 From any page, click the Configurations heading. The Configurations screen displays. 2 On the left-hand side of the screen, click Security.
Chapter 4 On-board Remote Management Configurations Page Note: To view the list of currently defined users, click submit with Select User Type. Note: To delete a user, Select User Type and click submit with the User Name and Password fields blank. To set the Client Authorization Control: 1 From any page, click the Configurations heading. The Configurations screen displays. 2 On the left-hand side of the screen, click Security. Scroll to Client Authorization Control.
Chapter 4 On-board Remote Management Configurations Page • No Locking allows multiple clients to have unrestricted access to control the system as long as they are on the authorized client list. • Full Locking permits only one authorized client to issue control requests at a time. This client must release the lock by clicking the Home option in the upper frame of the page to permit other authorized clients to have control access.
Chapter 4 On-board Remote Management Updates Page Note: By entering an improper range of IP addresses, a user could possibly lock out all IP clients from administering the autoloader. If this occurs, you can restore the default values by running Restore Default from the front panel Configuration Menu. Updates Page You can browse to find system updates and then upload the updates. To get system updates: 1 From any page, click the Updates heading. The Firmware Update screen displays.
Chapter 4 On-board Remote Management Diagnostics Page Diagnostics Page From the Diagnostics page, you can run various tests on the autoloader. You can also view error and history logs, test progress, identify the physical unit in a rack, or reset the system.
Chapter 4 On-board Remote Management Diagnostics Page Diagnostics To view the various diagnostic options: 1 From any page, click the Diagnostics heading. The Diagnostics screen displays. 2 In the Diagnostics section, select the diagnostic test that you want to run from the Test drop-down menu. 3 Specify a loop count, if desired. 4 Click Start Test. 5 While the test is running, you can view the status of the test. From View Diagnostic Test Progress, click View Status.
Chapter 4 On-board Remote Management Commands Page Commands Page You can move tapes, run a system inventory, reset the picker to its home position, or perform sequential operations from the Commands page. When you click Commands, the page displays. From a remote location, you can request that a tape be moved from one position to another. To move a tape: 1 From any page, click the Commands heading. The Commands screen displays.
Chapter 4 On-board Remote Management Commands Page 1 From any page, click the Commands heading. The Commands screen displays. 2 From the Commands page, click Set to Home. This executes a reset command to the autoloader. Sequential Operations The Sequential Operations mode supports certain backup applications that do not manage media.
Chapter 5 Administration This chapter covers the information needed to interface the Autoloader to the host network.
Chapter 5 Administration Configuring the Autoloader Note: The front panel requires a six-digit password to change the configuration (see “Setting Passwords” on page 74). The LCD front panel default password for the Administrator is 000000. The default password for the Operator is 111111. • If the autoloader does not power on successfully, check the following: • Power switch is on. • Power cable is inserted correctly. • SCSI (or SAS, or Fibre Channel) cable is connected to the autoloader and host computer.
Chapter 5 Administration Configuring the Autoloader • Magazine(s). • Ethernet IP address (if you are not using DHCP). • Time zone, date, and time. • Control mode. • Security option.
Chapter 5 Administration Configuring the Autoloader Figure 9 System Menu Tree Status Autoloader Status Version Element Status Drive Status Version Ethernet Enter To View IPv6 Link Local SCSI Autoloader Commands Eject Tape (Mailslot) By Barcode By Location From Drive Right Magazine Left Magazine Enter (Mailslot) Autoloader To Drive Autoloader To Location Move Inventory Enter Password Operator Administrator Log Out Sequential Ops Start Resume Stop Home Configuration SCSI ID or SAS Set TLR or FibreChannel
Chapter 5 Administration Configuring the Autoloader 1 If the main menu is not already visible, press Enter. 2 On the main menu, scroll to Configuration and press Enter. 3 On the Configuration submenu, scroll to SCSI ID and press Enter. 4 Scroll to the number you want to set as the autoloader's SCSI ID, then press Enter. Cycle Power new SCSI ID displays on the LCD. 5 Press and hold the power button on the front panel until System Shutdown wait 60 sec displays on the LCD.
Chapter 5 Administration Setting Ethernet To set or change the Fibre Channel parameters: 1 If the main menu is not already visible, press Enter. 2 On the main menu, scroll to Configuration and press Enter. 3 On the Configuration submenu, scroll to Fibre Channel and press Enter. 4 Scroll to the parameter you want to set or change (Set Topology, Set FC Speed, or Set Loop ID), then press Enter. • Set Topology allows you select Auto Negotiate, Loop, or P2P.
Chapter 5 Administration Setting Ethernet Setting the IP Address An IP address is the address of any device attached to a network. Each device must have a unique IP address. IP addresses are written as four sets of numbers separated by periods ranging from 0.0.0.0 up to and including 255.255.255.255. IP addresses are either permanent or dynamically assigned. A permanent, or static, address remains the same each time the device connects to the network.
Chapter 5 Administration Setting Ethernet Note: If you make a mistake, press Escape to backspace to the digit you want to change. 6 Press Enter. The Configuration submenu appears and the static IP is now in effect. You do not need to reboot the autoloader. 7 Press Escape or Enter to return to the Ethernet submenu. Setting the Subnet Mask Creating a subnet mask is a method of splitting IP networks into a series of subgroups, or subnets, to improve performance or security.
Chapter 5 Administration Setting Ethernet 3 From the Ethernet submenu, scroll to Set Gateway, and then press Enter. The cursor automatically appears at the first digit. 4 At each position of the gateway address, use the up and down arrows to change the value of each digit. Press Enter to advance the cursor to the next digit. When you have advanced through all of the digits of the gateway address, the autoloader displays Enter to save.
Chapter 5 Administration Setting the Change Mode 6 Press Escape or Enter as necessary to return to the main menu. Setting the Date and Time To set the date and time: 1 From the main menu, scroll to Configuration, and then press Enter. 2 From the Configuration menu, scroll to Time, and then press Enter. 3 From the Time submenu, scroll to Set Date/Time, and then press Enter. The Date/Time screen appears, allowing you to set the date and time. The cursor automatically appears at the first digit.
Chapter 5 Administration Setting the Change Mode In Random mode, you, or the backup software, can specify which cartridge you want to use and where you want it to go. You will probably use this mode the most. The Sequential mode supports certain backup applications that do not manage media.
Chapter 5 Administration Setting the Change Mode 5 Press the power button again to power up the autoloader. The new change mode is now in effect. Sequential Mode Operations If you enable Sequential mode, you must use the Sequential Ops submenu under the Commands menu to operate the autoloader after you reboot. • The Start command allows you to load the first cartridge. • The Resume command allows you to continue from the next unused slot, if a user stopped the cycle.
Chapter 5 Administration Setting Security Setting Security You can add security to the front panel by password-protecting the autoloader's functionality. The security setting only protects the front panel functionality. The default setting is Off, meaning that no password is required. However, you can enable the security option so that users must enter a password to access functionality. When you first power on the autoloader, the security option is set to Off.
Chapter 5 Administration Setting Passwords Setting Passwords Many operations on the autoloader are password-protected to ensure data integrity. You can set passwords to administrator level and to operator level. Operator-level users have access to the Commands and Status menus. Administrator-level users have access to all functionality. To set a password: 1 From the main menu, scroll to Configuration, and then press Enter. 2 From the Configuration menu, scroll to Set Password, and then press Enter.
Chapter 5 Administration Setting Passwords Getting Lost Passwords If you forget the administrator-level password, you cannot access the autoloader's functionality to enter a new password. In this case, you must call customer support. When you call, have the autoloader connected to the Ethernet and open On-board Remote Management. Note: You can reset front panel passwords to the factory defaults from On-board Remote Management.
Chapter 5 Administration Setting Passwords 76 Quantum SuperLoader 3 User’s Guide
Chapter 6 Diagnostics This chapter provides troubleshooting information that might be helpful with problems encountered during autoloader operation. • Power-on Self Test (POST) • Diagnostic Tests from the Front Panel • On-board Remote Management Diagnostic Tests Power-on Self Test (POST) This section describes the POST and its various tests and also explains how to perform diagnostic tests from the front panel and from the Onboard Remote Management interface.
Chapter 6 Diagnostics Power-on Self Test (POST) Table 7 POST Descriptions POST Test Description MICROP Tests the microprocessor’s general-purpose registers IRAM Tests the microprocessor’s internal RAM Addr Lines Bit walks the SRAM address lines SRAM Tests the 512K SRAM Code Chksum Verifies the Flash image checksum EERom Checks the EERom area and verifies the checksums PLL Clock Tests that the microprocessor’s PLL is synchronized correctly LCD Verifies that the LCD is present and working c
Chapter 6 Diagnostics Diagnostic Tests from the Front Panel Interpreting the POST Results While the POST is running, a progress indicator showing the name of the test displays on the front panel. If the autoloader is working properly, the message System Ready and the current configuration display after the POST completes successfully. If the autoloader is not working properly, error messages display on the front panel (see “Autoloader Logs” on page 103).
Chapter 6 Diagnostics Diagnostic Tests from the Front Panel Setting the Security When you enable the security function, the diagnostic tests are password protected to ensure data integrity. To access any of the diagnostic tests, you must first enter an Administrator password. If you do not enter the password, you will be prompted to enter the password when you attempt to perform a diagnostic test. To enter an Administrator password: 1 From any menu, click the Commands heading.
Chapter 6 Diagnostics Diagnostic Tests from the Front Panel 2 On the submenu, scroll to Halt Test, and then press Enter. User Abort displays. 3 Press Enter to return to the Diagnostics submenu. Refer to Onboard Remote Management for any test results. To perform a Halt Test from On-board Remote Management: 1 Select Halt Test from the Diagnostics drop-down menu, and click Stop Test. 2 Select View Status to see the results of the command. Test Stopped displays along with any test results.
Chapter 6 Diagnostics On-board Remote Management Diagnostic Tests digit, press Escape. When you have entered the entire six digit password, you will be asked to press Enter one more time to submit the password. If the password is incorrect, you will be asked to re-enter it using the same procedure. Otherwise, you will be returned to the Diagnostics menu. Press Enter to run the desired test. The message Running Test displays while the test is in progress.
Chapter 6 Diagnostics On-board Remote Management Diagnostic Tests 2 Click the Diagnostics heading. A login window displays. 3 Type an Administrator user name and a password, and then click Enter. The Diagnostics submenu displays. 4 Select the test you wish to perform from the Diagnostics drop-down menu, and then click Start Test. The selected diagnostic test runs. While the test is running, you can view the status of the test. To view the status, from View Diagnostic Test Progress, click View Status.
Chapter 6 Diagnostics On-board Remote Management Diagnostic Tests 84 Quantum SuperLoader 3 User’s Guide
Chapter 7 Customer Replaceable Units (CRUs) The SuperLoader 3 is not intended for customer servicing. If you do service the unit yourself, the power cable must be removed from the unit and the electrical outlet before removing the cover. Failure to do so may cause severe bodily injury or damage to the equipment. Some parts of the autoloader are customer-replaceable. Magazines are not interchangeable between the VS/SDLT drive types and LTO drive types of the SuperLoader 3.
Chapter 7 Customer Replaceable Units (CRUs) Replacing a Magazine or Magazine Blank cartridge magazine. This allows for up a maximum of 16 cartridges in the autoloader, plus one cartridge in the drive. Note: Handles are either right or left. They are not interchangeable between the left and right sides of the autoloader. Removing a Magazine In most cases, you will remove a magazine by using the Eject command on the front panel menu.
Chapter 7 Customer Replaceable Units (CRUs) Replacing a Magazine or Magazine Blank Reinstalling a Magazine To install a cartridge magazine: 1 Grasp the magazine by the handle with one hand and support it underneath with the other hand. 2 Slide the magazine into the magazine bay. Make sure you position the magazine correctly; it should slide smoothly. Caution: Insert the magazine slowly to avoid damaging internal components or the autoloader.
Chapter 7 Customer Replaceable Units (CRUs) Replacing a Magazine or Magazine Blank Figure 10 Left Magazine Inside edge view of left magazine Outside edge view of left magazine Left magazine blank Changing the orientation of a magazine 1 Remove the two screws that attach the handle to the front of the magazine.
Chapter 7 Customer Replaceable Units (CRUs) Replacing a Magazine or Magazine Blank Figure 11 Removing the Screws from the Handle Screws 2 Unsnap the handle carefully, being careful not to break the hinge. 3 Rotate the magazine 180 degrees so that what was the front of the magazine is now the back. 4 Attach the appropriate left or right handle to the front of the rotated magazine. 5 Snap the handle back onto the front of the magazine. 6 Install the two screws to attach the handle securely to the magazine.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader 6 Install the two screws to attach the handle securely to the magazine blank. Rack Mounting the Autoloader The autoloader can be rack mounted directly to the stationary cabinet rails.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader Figure 12 Clearance Requirements for Rack Mounting Minimum clearance to load or unload a magazine from the system 27.0” [686 mm] Minimum clearance to load a tape via the mailslot Clearance to door inside a rack 6.0” [152 mm] 2.0” [51 mm] FRONT Minimum clearance between the rear of the SuperLoader and the inside of the rack (using standard mounting brackets adjusted to their closest setting) Minimum side clearance (both sides) 1.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader General Preparation for Rack Mount Installation Take the following general safety steps before beginning a rack mount installation. 1 Lower the cabinet feet. 2 Extend the cabinet anti-tip device, if available. 3 Ensure that the cabinet and all rack mounted equipment have a reliable ground connection.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader • Eight 10-32 x 1/4 inch button head screws for the support brackets (four per support bracket) • The following parts shipped with your rack and are not supplied by Quantum: • Eight clip nuts • Eight screws Figure 13 Required Parts for Installation Support brackets (74-60605-01) Short autoloader brackets (74-60604-03) Long autoloader brackets (74-60604-01) Support bracket screws 2 Install two clip nuts, 1.75 in. (44.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader Figure 14 Installing Two Clip Nuts Rail Rail Clip nut Outer covers of the rack 1.75 in (44.45 mm) Rail Clip nut 3 Select the long or short autoloader brackets (depending on the depth of the rack), and then attach them to the rear of the autoloader (see figure 15).
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader Figure 15 Attaching Autoloader Brackets Autoloader Screws (10-32 x 1/4 only) Autoloader bracket 4 Using rack screws, attach a support bracket to the clip nuts on each rear rail (see figure 16.) Note: Be sure to attach the support brackets correctly; the side of the bracket with only two holes should be secured to the rail.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader Figure 16 Attaching Support Brackets Support bracket Clip nuts Rack screws Outer cover of rack Rear rail in rack 5 With the help of a second installer, insert the autoloader into the rack so that the autoloader brackets slide into corresponding support brackets on the rear rails and the tabs at the front of the autoloader align flush with the clip nuts on the front rails (see figure 17).
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader Figure 17 Sliding Autoloader into Rack Autoloader bracket Support bracket 6 While the other installer holds the front end of the autoloader, secure the autoloader in the rack by doing the following: a Secure the front end of the autoloader to the rack using four rack screws (two per tab) as shown in figure 18. Tighten the screws just enough to secure the autoloader to the front rails.
Chapter 7 Customer Replaceable Units (CRUs) Rack Mounting the Autoloader b Install four screws (two per side) to secure the support brackets to the autoloader brackets (see figure 19). Figure 19 Connecting Support Brackets Support bracket Autoloader bracket Screws 7 Verify that the autoloader is level. Adjust as needed. 8 When the autoloader is level, tighten all screws securing the autoloader to the rack. This includes the following: • Four screws securing the autoloader tabs to the front rails.
Chapter 8 Logs and Troubleshooting This chapter covers information about logs and troubleshooting of the autoloader. The following topics are available: • Before Contacting Customer Support • “Autoloader Logs” on page 103 • “Tape Drive Logs” on page 115 • “POST Failure Logs” on page 117 • “Returning the Autoloader for Service” on page 117 Before Contacting Customer Support Errors that you may experience with your autoloader can range from severe hardware damage to simple connection problems.
Chapter 8 Logs and Troubleshooting Before Contacting Customer Support about the present state of the autoloader and past performance, and is more helpful for troubleshooting errors. Table 8 describes the probable cause and suggested action for problems that you may encounter. WARNING: The SuperLoader 3 is not intended for customer servicing. If you do service the unit yourself, the power cable must be removed from the unit and the electrical outlet before removing the cover.
Chapter 8 Logs and Troubleshooting Before Contacting Customer Support The front panel and light indicators do not turn on. • Verify that the autoloader is plugged in. • Verify that the power switch on the back is turned on. • Verify that the drive carrier assembly is locked into the autoloader chassis with the four screws supplied. • Contact customer support. The front panel does not display information, but light indicators above the front panel are turned on.
Chapter 8 Logs and Troubleshooting Before Contacting Customer Support The tape drive responds on the SCSI bus to the host, but the autoloader does not respond. • Verify that the autoloader LUN is set to 1. To do this, select Status on the LCD front panel, then select Drive, and then Status. • Go to the Configuration menu and verify that the mode is set to Random. • If the SCSI ID is unique, check SCSI cables and terminators.
Chapter 8 Logs and Troubleshooting Autoloader Logs Other failures occur. • Issue a System Reset either by using On-board Remote Management Diagnostics page System Reset, or cycle the power from the front panel. • Contact customer support. Autoloader Logs Whenever any system or application actions occur, the autoloader generates logs recording the action. You can use some of these logs to troubleshoot errors. Errors are problems that occur while operating the autoloader.
Chapter 8 Logs and Troubleshooting Autoloader Logs Log Types While there are other types of logs, use the Hard Log to troubleshoot errors. This log helps determine the type of error, time of occurrence, and parts of the autoloader affected. The autoloader generates the following logs, all with the same basic format (see “Hard Log Example” on page 106): Soft Logs The Soft Log records the autoloader's history during different conditions.
Chapter 8 Logs and Troubleshooting Autoloader Logs Hard Logs The Hard Log is used for troubleshooting purposes and is described in Retrieving the Hard Log. Entries in the Hard Log represent errors that were not recovered during normal retry operations. The following table indicates the ways in which you can retrieve each log type.
Chapter 8 Logs and Troubleshooting Autoloader Logs To retrieve Hard log information from the front panel: 1 From the front panel LCD, scroll to Diagnostics, and then press Enter. The Diagnostics submenu displays. 2 From the Diagnostics submenu, scroll to Error Logs, and then press Enter. The Error Log submenu displays. 3 From the Error Logs submenu, scroll to Hard, and then press Enter. The log information displays.
Chapter 8 Logs and Troubleshooting Autoloader Logs 00000000:00000000:00000000:00000000 00000000:00000000:00000000:00000000 0002: 2001-Jun-27, 17:38:19.777, Error: 002f0222, Context: 4802/00000000 65460621:00610004:ffffffff:ffffffff ff741e03:0075ff63:0566063f:007f0000 ffffffff:ffffffff:ffffffff:ffffffff 0003: 2001-Jun-27, 17:38:21.
Chapter 8 Logs and Troubleshooting Autoloader Logs • If the value is 0, the autoloader continues operations. These events are typically soft recoverable events or events that are just recording an action for when the development team is working on enhancements. • If the value is nonzero, the autoloader must reboot in order to recover from the event. The reboot happens automatically. Task ID Task ID defines what firmware task was being performed at the time of the event.
Chapter 8 Logs and Troubleshooting Autoloader Logs Task ID Description 11 HTTP 12 SNTP 20 Idle 3E Watch Dog Timer 3F Un-handle Interrupt Error Type Error Type defines the type of error and the action to which the event is related. This field helps identify what caused the event to occur. Table 10 Error Type Listing and Suggested Actions Error Type Description Suggested Actions 00–25 General Software flags • Check for a Hard Error log.
Chapter 8 Logs and Troubleshooting Autoloader Logs Error Type Description 28 Message parameter Bad Suggested Actions • Check the host device driver. • Check the host application. • Check the SCSI bus cables and terminators. • Check the host adapter. • Power cycle the autoloader. Repeat checks after power cycle. • If all previous steps fail, contact customer support. 29 Invalid Element • Check the host device driver. • Check the host application. • Power cycle the autoloader.
Chapter 8 Logs and Troubleshooting Autoloader Logs Error Type Description Suggested Actions 3A Drive Error • Check the Drive Log Sense for drive errors. If the drive is still logging errors, contact customer support. • If the drive is logging try a different piece of media. • If the drive fails with two different pieces of media, contact customer support. 3B Drive Hardware Err • Clean the drive. • Try another piece of media.
Chapter 8 Logs and Troubleshooting Autoloader Logs Error Type Description 4B Open Front Suggested Actions • Install the magazine or magazine blank. • Replace the magazine or magazine blank (try a second one if possible). • If all previous steps fail, contact customer support. 4C Over Temp • Verify that the temperature of the autoloader inlet air is within specifications. • Clear debris from any opening of the autoloader, both in front and in the back. • Verify that both fans are working.
Chapter 8 Logs and Troubleshooting Autoloader Logs Error Type Description Suggested Actions A7 Mailslot full • Verify that the magazine is installed correctly in the autoloader. • Remove and reinsert the magazine again. • Try a second magazine, if possible. • Power cycle the autoloader. • If all previous steps fail, contact customer support. A8 Destination Element Full • Verify the expected destination really does not have a cartridge.
Chapter 8 Logs and Troubleshooting Autoloader Logs Error Type Description Suggested Actions AD Mail Slot Solenoid Error • Insert a cartridge into the autoloader via the mailslot. • Power cycle the autoloader. • If all previous steps fail, contact customer support. AE Unknown Servo Error • Contact customer support. AF Error Log Information Event • No action required. B0–BF Error Events related to the picker not rotating or translating properly • Power cycle the autoloader.
Chapter 8 Logs and Troubleshooting Tape Drive Logs Error Type Description Suggested Actions D5–DE Cartridge flags located on the magazine may be bad or the sensor to detect the flags may have a problem. • Check the Task ID in the Hard Error log to determine if the problem is the right or the left magazine. • Remove and reinsert the magazine. • Try a different magazine, if possible. • Make sure that the sensor is not blocked by debris. • Power cycle the autoloader.
Chapter 8 Logs and Troubleshooting Tape Drive Logs • “Bugcheck Error Logs (SDLT 600 only)” on page 147 • “Event Error Logs (SDLT 600 only)” on page 149 Log Fields Table 11 Log Field Descriptions The logs contain three main fields: Field Description Event Log Number A sequence number that indicates the order in which the event was logged. Event Number or Name This field appears in every event log, but varies depending on the event type. This field indicates the type of log.
Chapter 8 Logs and Troubleshooting POST Failure Logs POST Failure Logs These events indicate that the autoloader or tape drive detected a failure when power was applied. POST may have failed during a reset and retry. Note: This event type only indicates each time the test ran and experienced the error condition. Figure 20 POST Failures Event Log Sample Table 12 POST Failure Specific Fields Field Description Last Fail The type of failure that was experienced.
Chapter 8 Logs and Troubleshooting Returning the Autoloader for Service Once you determine the CRU to replace, contact customer support to obtain return material authorization (RMA) and shipping information. When you have the RMA number, use the following procedure. Preparing the Autoloader for Shipment If you must return the complete autoloader for service, use these steps to prepare the autoloader for shipment. 1 Remove all cartridges from the unit. 2 Power off the autoloader via the front panel.
Chapter 8 Logs and Troubleshooting Returning the Autoloader for Service 6 Loosen the four screws and remove the autoloader brackets from the back of the autoloader. 7 Place the autoloader into the original packaging box. If you no longer have the original packaging, contact your service representative to purchase the packaging kit.
Chapter 8 Logs and Troubleshooting Returning the Autoloader for Service 120 Quantum SuperLoader 3 User’s Guide
Appendix A Specifications This appendix describes the Autoloader Specifications relating to the SuperLoader 3 equipped with one of the following drives: • LTO-2 Drive Specifications • LTO-3 and LTO-3 (Model B) Drive Specifications • LTO-4 and LTO-4 (Model B) Drive Specifications • LTO-5 Drive Specifications • SDLT 600 Drive Specifications • DLT-V4 Drive Specifications • SDLT 600 Drive Specifications • DLT-S4 Drive Specifications Quantum SuperLoader 3 User’s Guide 121
Autoloader Specifications Autoloader Specifications Rack Mount Height 8.9 cm (3.5 in.) Width 45 cm (17.7 in.) Length 75.46 cm (29.71 in.) Package Weight (without media) 22.7 kg (50 lb.) Footprint 0.32 square meters (3.
Autoloader Performance Specifications Autoloader Performance Specifications Maximum data transfer rate LTO-2 Drive Native: 93.6 GB/hr. Compressed: 187.2 GB/hr. (assuming 2:1 compression ratio) LTO-3 Drive Native: 245 GB/hr. Compressed: 490 GB/hr. (assuming 2:1 compression ratio) LTO-4 Drive Native: 432 GB/hr. Compressed: 864 GB/hr. (assuming 2:1 compression ratio) LTO-5 Drive Native: 500 GB/hr. Compressed: 1 TB/hr. (assuming 2:1 compression ratio) VS160 Drive Native: 28.8 GB/hr. Compressed: 57.6 GB/hr.
Autoloader Performance Specifications MCBF Typical cycle time 100,000 cycles All Drive Types < 40 seconds. One cycle consists of moving a cartridge from the tape drive to a magazine slot, selecting another magazine slot, and then moving the cartridge back to the tape drive. It does not include the time that the tape drive takes to unload or load/calibrate.
Autoloader Performance Specifications Average unload time (from BOT) LTO-2 Drive = 19 seconds (from BOT) LTO-3 Drive = < 30 seconds (from BOT) LTO-4 Drive = < 19 seconds (from BOT) VS160 Drive = 17 seconds (from BOT) DLT-V4 Drive = 22 seconds (no brush, from BOT) = 61 seconds (brush, from BOT) SDLT 600 Drive = 12 seconds (from BOT) DLT-S4 Drive = 19 seconds (from BOT) Quantum SuperLoader 3 User’s Guide 125
Autoloader Environmental Specifications Autoloader Environmental Specifications Temperature Range (Dry Bulb) Operating +10º to +35ºC Nonoperating - 40ºC to +65ºC Temperature Variation Operating 10ºC per hour Nonoperating 20ºC per hour Humidity Operating 20% to 80% noncondensing Nonoperating 10% to 90% noncondensing Gradient 10% per hour without condensation Wet Bulb Operating 26ºC max Nonoperating 29ºC max Altitude Operating -153 m to 3048 m Nonoperating -153 m to 12192 m Autoloader P
Autoloader Power Specifications Maximum power All Drive Types 160W Line frequency All Drive Types 47–63 Hz AC Input current All Drive Types 60 Hz system: 4.0 A (RMS) for 115 VAC 50 Hz system: 2.
Autoloader Vibration Specifications Autoloader Vibration Specifications Operating Swept Sine Vibration 5–500 Hz, 0.25 G, 0.254 mm (0.01 in.) to smooth crossover, 1 8ve/min, (X, Y, Z) axes Random Vibration 0.25 Grms, 5–500 Hz (X, Y, Z) axes Non-Operating Swept Sine Vibration 5–500 Hz, 0.75 G, 0.52 mm (0.02 in.) to smooth crossover, 1 8ve/min, (X, Y, Z) axes Random Vibration 1.
LTO-2 Drive Specifications • SDLT 600 Drive Specifications • DLT-S4 Drive Specifications LTO-2 Drive Specifications Description Quantum LTO-2 Read/write transfer rate: maximum sustained (LTO Ultrium 2 media) Noncompressed: 94 GB/hr. Compressed (2:1 typical): 187 GB/hr.
LTO-3 and LTO-3 (Model B) Drive Specifications Characteristic LTO Ultrium 2 Cartridge dimensions 10.2 x 10.54 x 2.15 cm (4 x 4.15 x .
LTO-3 and LTO-3 (Model B) Drive Specifications Media Capacity Media Type Capacity LTO Ultrium 3 storage capacity 6.4 TB with 16 cartridges 12.8 TB (2:1 typical compression) with 16 cartridges Media Specifications Characteristic LTO Ultrium 3 LTO Ultrium 3 formatted capacity 400 GB (noncompressed) 800 GB (2:1 typical compression) Basic description Pre-formatted (servo written) metal particle Tape length 680 m (2230.9 ft.) Cartridge dimensions 10.2 x 10.54 x 2.15 cm (4 x 4.15 x .
LTO-4 and LTO-4 (Model B) Drive Specifications LTO-4 and LTO-4 (Model B) Drive Specifications Quantum LTO-4 (Model B) SCSI or SAS Description HP LTO-4 (Full Height SCSI) Read/write transfer rate: maximum sustained (LTO Ultrium 4 media) Noncompressed mode: 120 MB/s Compressed (2:1 typical): 240 MB/s Noncompressed mode: 80 MB/s Compressed (2:1 typical): 160 MB/s Burst transfer rate 320 MB/s (maximum, native) 320 MB/s (maximum, native) Average access time 62 seconds (from BOT) 62 seconds (from BOT)
LTO-5 Drive Specifications Characteristic LTO Ultrium 4 Cartridge dimensions 10.2 x 10.54 x 2.15 cm (4 x 4.15 x .
LTO-5 Drive Specifications Media Capacity Media Type Capacity LTO Ultrium 5 storage capacity 24 TB with 16 cartridges 48 TB (2:1 typical compression) with 16 cartridges Media Specifications Characteristic LTO Ultrium 5 LTO Ultrium 5 formatted capacity 1500 GB (noncompressed) 3000 GB (2:1 typical compression) Basic description Pre-formatted (servo written) metal particle Tape length 846 m (2775.6 ft) Cartridge dimensions 10.2 x 10.54 x 2.15 cm (4 x 4.15 x .
VS160 Drive Specifications VS160 Drive Specifications Description Quantum DLT VS160 Read/write transfer rate: maximum sustained (VS1 media) Noncompressed mode: 28.8 GB/hr Compressed (2:1 typical): 57.
DLT-V4 Drive Specifications Characteristic Quantum DLT VS1 Cartridge dimensions 105.6 x 105.3 x 25.4 mm (4.16 x 4.15 x 1.0 in) Read compatibility DLT1, DLT VS80 Shelf life > 30 years with < 10% loss in demagnetization @ 20°C 40% RH (noncondensing) Cartridge life 10,000 load/unload threads Cleaning cartridge life 20 uses DLT-V4 Drive Specifications Description Quantum DLT-V4 Read/write transfer rate: maximum sustained (SDLT II media) Noncompressed: 36 GB/hr.
DLT-V4 Drive Specifications Media Capacity Media Type Capacity DLTtape VS1 storage capacity 5.1 TB (noncompressed) with 16 cartridges 10.2 TB (2:1 typical compression) with 16 cartridges Media Specifications Characteristic VS1 DLTtape VS1 formatted capacity 160 GB (noncompressed) 320 GB (2:1 typical compression) Basic description Metal particle Tape length 562.9 m (1,847 ft.) Cartridge dimensions 10.41 x 10.41 x 2.54 cm (4.1 x 4.1 x 1.
SDLT 600 Drive Specifications SDLT 600 Drive Specifications Description Quantum SDLT 600 Read/write transfer rate: maximum sustained (SDLT II media) Noncompressed mode: 129.6 GB/hr Compressed (2:1 typical): 259.
SDLT 600 Drive Specifications Media Capacity Media Type Capacity SDLT II storage capacity 4.7 TB (noncompressed) with 16 cartridges 9.4 TB (2:1 typical compression) with 16 cartridges Media Specifications Characteristic SDLT II SDLT II formatted capacity 300 GB (noncompressed) 600 GB (2:1 typical compression) Basic description Advanced metal particle Tape length 630 m (2,066 ft.) Cartridge dimensions 105.6 x 105.3 x 25.4 mm (4.16 x 4.15 x 1.
DLT-S4 Drive Specifications DLT-S4 Drive Specifications Description Quantum DLT-S4 Read/write transfer rate: maximum sustained (DLTtape S4 media) Noncompressed mode: 216 GB/hr Compressed (2:1 typical): 432 GB/hr Burst transfer rate SCSI - 320 MB/s Fibre Channel - 400 MB/s Average access time 70 seconds (from BOT) Loading time to BOT (for previously written tape) 20 seconds (typical) 40 seconds (unformatted media) Unloading time from BOT 19 seconds (maximum) Interface type Ultra320, or 4 Gb Fib
DLT-S4 Drive Specifications Characteristic DLTtape S4 Tape length 640 m (2,100 ft.) Cartridge dimensions 105.6 x 105.3 x 25.4 mm (4.16 x 4.15 x 1.
DLT-S4 Drive Specifications 142 Quantum SuperLoader 3 User’s Guide
Appendix B Drive Error Logs This chapter provides information about the error logs dealing with the tape drive. The following topics are available: • Tape Drive Error Logs • “SCSI Check Condition Error Logs’ on page 144 • “Bugcheck Error Logs (SDLT 600 only)’ on page 147 • “Event Error Logs (SDLT 600 only)’ on page 149 Tape Drive Error Logs The tape drive generates six types of logs. For troubleshooting errors, you will only use SCSI Check Condition Error logs, Bugcheck Error logs, and Event Error logs.
Tape Drive Error Logs Table 13 Error Log Display Field Descriptions Field Description Event Log Number A sequence number that indicates the order in which the event was logged. Event Number or Name This field appears in every event log, but varies depending on the event type. This field indicates the type of log. POH/PC The tracking information for how many power-on-hours (POH) the drive has had since it was shipped.
Tape Drive Error Logs Field Description Sense Key The SCSI equivalent of Sense Key as defined by the SCSI standard. ASC/ASCQ The SCSI equivalent of Additional Sense Code (ASC) and Additional Sense Code Qualifier (ASCQ) as defined by the SCSI standard. Table 15 Sense Key Field Definitions Sense Key Definition 0h No Sense.
Tape Drive Error Logs Sense Key Definition 6h Unit Attention. A condition exists that impacts the drive's functionality. Examples include a SCSI Bus reset, or a transition from Ready to Not Ready. A reset is required because Mode Page setting may change after a reset and the host will need to know that. This sense key is not logged in the drive logs. 7h Data Protected. The media currently in the drive is write-protected. This can be a hardware write protect or software.
Bugcheck Error Logs (SDLT 600 only) ASC/ASCQ Description Suggested Action 14/00 Entity Not Found. A logical block that was written on the tape was not found while trying to read the data. • Problem may be the tape cartridge or the drive. Check drive logs to correlate events that may have led up to this condition. SCSI Parity Error. SCSI bus • Check SCSI cables, terminators, and all devices attached to the SCSI bus. Cleaning Required. The drive has • Use a cleaning tape and/or different media.
Bugcheck Error Logs (SDLT 600 only) Table 17 Bugcheck Log Field Descriptions Field Description Event Number: The Event Number is one of the common first line fields explained in the Event Types sections. Below is a listing of the Bugchecks for each event number. B810 Library Port Communications problems—Library or drive problem. If the problem continues multiple times after you reset the drive, contact customer support. E204 Unexpected Time 2 Interrupt—Drive problem.
Event Error Logs (SDLT 600 only) Event Error Logs (SDLT 600 only) These logs record basic drive events including drive errors, calibration, and history-related actions. There are 14 event error logs, indicated by the Event number filed, and the Event number is located on the first line. All Event Error logs contain the same specialized fields. Table 18 Error Event Logs Field Descriptions Field Description V Number The version of firmware the drive was using when the event was logged.
Event Error Logs (SDLT 600 only) Table 19 Hard Read Error/Hard Write Error Block Descriptor Long Word Byte 03 1 Media ID 2 Physical Block Number (PBN) 3 Byte 02 Byte 01 Byte 00 Tape Address 4-12 13 Media Type Tape Format 14 15 16 Tape Number Retry Count Logical Blk Num (LBN) Head Wear Hours BRC Head Wear Hours Table 20 Hard Read /Hard Write Error Field Descriptions Field Description Media ID Random number used to identify tapes Physical Block Number (PBN) Physical block location w
Event Error Logs (SDLT 600 only) Field Description Head Wear Hours Not applicable BBC Head Wear Hours Not applicable Cause This error could be due to one or more of the following: • A bad spot on the media • A failure of the drive to determine the data read from the tape was good due to bad CRC • Other indicators used by the drive to insure data integrity • The data originally written was not written correctly Suggested Actions Following is a list of suggested actions: • Verify if multiple events on
Event Error Logs (SDLT 600 only) Table 21 Hard Read Error/Hard Write Error Block Descriptor Long Word Byte 03 1 Media ID 2 Physical Block Number (PBN) 3 Byte 02 Byte 01 Byte 00 Tape Address 4-12 13 Media Type Tape Format 14 Tape Number 15 16 Retry Count Logical Blk Num (LBN) Head Wear Hours BRC Head Wear Hours Table 22 Hard Read Error/Hard Write Error Field Descriptions Field Description Media ID Random number used to identify tapes Physical Block Number (PBN) Physical block loc
Event Error Logs (SDLT 600 only) Field Description Head Wear Hours Number of Head Wear Hours for the SDLT Head reported by Servo BBC Head Wear Hours Number of Head Wear Hours for the BRC Head reported by Servo Cause This error could be due to one or more of the following: • A bad spot on the media • A failure of the drive to determine the data read from the tape was good due to bad CRC Suggested Actions Following is a list of suggested actions: • Check the Media IDs.
Event Error Logs (SDLT 600 only) Table 24 Loader Communication Error Field Description Description Value Loader Communication Status: Status of communication problem Overrun Error 0x10 Parity Error 0x20 Framing Error 0x40 Cause This error could be due to an internal communication error. Suggested Actions Following is a list of suggested actions: • Power cycle the unit. • If the problem repeats, perform an SuperLoader Random Access test. • If problem repeats, contact customer support.
Event Error Logs (SDLT 600 only) 5 6 Track Number Physical Block Number (PBN) 7-11 12 Power on Hours (LSW) 13 Head Wear Hours 14 15 Power on Hours (MSW) POST Flags (MSW) POST Flags (LSW) 16-36 Table 26 Drive Servo Error Field Descriptions Field Description Description Value Calibration Failure 0x15 Drive Command Time Out 0x09 Controller to Drive Interface 0x0A Drive Command Time Out 0x21 Drive Event 0x20 Drive Error Code: Error code from Servo processor Major Error Code Description
Event Error Logs (SDLT 600 only) Field Description 0020h-003Fh Initialization Errors Check Power If Repeating ensure no media loaded No Media and repeat drive replacement 0040h-004Fh Cartridge Insertion Errors Check Cartridge 0050-005F Cartridge Unload Errors Check Cartridge/Leaders 0060h-006F Cartridge Unload Errors Check Cartridge/Leaders 0070-007F Cartridge Extraction Errors Check Cartridge/Leaders 0080h-009Fh Servo Errors Possible drive, try multiple media 00A0h-00Afh Miscellaneous
Event Error Logs (SDLT 600 only) Field POST Flags Description LSW Bits Description 15 Drive is running a cleaning tape 14 Drive is ejecting a cartridge 13 Drive has No Tape Tension 12 Drive is in the Process of Calibration after loading a tape cartridge 11 Drive is in the Process of Rewinding the tape to BOT 10 Drive is at a End of Track 09 Drive is on the Correct Track and physical location of the media 08 Drive is Moving the Tape and Seeking to a Track location 07 Drive is Stopped on
Event Error Logs (SDLT 600 only) Field 158 Description 10 Unused 09 Unused 08 Unused 07 Unused 06 Unused 05 Unused 04 Unused 03 Unused 02 Unused 01 Unused 00 EEROM Bad LSW Bits Description 15 Unused 14 BOT LED bad 13 Unused 12 A to D test failed 11 Unused 10 Unused 09 EEROM check sum failed 08 12 volts bad 07 Unused 06 Unused 05 PLL clock test failed Quantum SuperLoader 3 User’s Guide
Event Error Logs (SDLT 600 only) Field Description 04 EEROM check sum failed 03 Code check sum failed 02 RAM test failed 01 Address Line test failed 00 RAM test failed Cause This error could be due to grave failure to track the optical servo or electrical servo. Suggested Actions Run a Tape Drive Write/Read test with two pieces of media. If test fails, contact customer support.
Event Error Logs (SDLT 600 only) 4 Read Fail Status Status Status 2 EEPROM Status 5 6 Media ID 7 CR Message Pointer 8 Track Size 9 EOT Status 10-12 Table 28 Directory Read/Write Failure Field Descriptions Field Description Called Mode Directory mode called from Save Format New Format 160 Mode Value READ on LOAD 1 WRITE on UNLOAD 2 WRITE from BOT 3 READ BOTH REVERSE 4 READ BOTH FORWARD 5 Tape format before reading directory Format Value Unknown 0x0000 Initial 0x0001 T
Event Error Logs (SDLT 600 only) Field Description Flags Directory flags Bits Description 14-31 Filler 13 Calibration On Load success 12 Lram directory stale 11 Tape direction rev 10 Directory stale 09 Retry needed 08 Directory clobbered 07 Non-zero first track 06 Unknown format 05 Event log 04 Format mismatch 03 Directory Write failed 02 LBN 0 found 01 Inhibit directory write 00 Read On Load complete Quantum SuperLoader 3 User’s Guide 161
Event Error Logs (SDLT 600 only) Field Description Read Fail Status Status for Directory Read failures 162 Description Value Unknown 0x0 Retry failed 0x1 No Blocks 0x2 Goofy Blocks 0x3 No Block 0 0x4 Bad ECC 0x5 Directory Cell Recovery 0x6 Directory Cell stale 0x7 Directory Cell fail 0x8 Serpentine 0x9 Verify fail 0xA BOT fail 0xB BOT No Blocks 0xC BOT Bad ECC 0xD Indeterminate Blocks 0xE Could not correct 0xF System Error 0x10 Calibration failed 0x11 Drive Error
Event Error Logs (SDLT 600 only) Field Description Status Media directory status EEPROM Status Media ID Description Value Directory unknown 0 No directory 1 Partial directory 2 Directory complete 3 Directory stale 4 EEPROM directory status Description Value Directory recovered 1 Initial 0x0001 No LBN 0 10 Media ID mismatch 11 On Tape directory not empty 12 Sync Lock mismatch 13 Directory unreliable 20 Media ID from tape Quantum SuperLoader 3 User’s Guide 163
Event Error Logs (SDLT 600 only) Field Description EOT Status Directory status four Description Value Directory recovered 1 Directory attempt 2 Bad directory cell structure 10 Bad directory cell entry 11 Invalid track 12 Sync Lock mismatch 20 Track zero 21 Directory No Pair 30 Directory Zeroed 31 Directory Bad Revision 32 Directory Bad Media ID 33 Directory RSTO 34 Cause This error could be due to one of the following: • Drive may need to rebuild to directory • Drive is having
Event Error Logs (SDLT 600 only) • If the problem continues, contact customer support.
Event Error Logs (SDLT 600 only) 166 Quantum SuperLoader 3 User’s Guide
Appendix C Regulatory Statements FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Taiwan Statement Taiwan Statement Japan Notice Canadian Notice (Avis Canadien) This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme Canadian Notice (Avis Canadien) This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
European Union Notice Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Union Notice Products with the CE Marking comply with both the EMC Directive (89/ 336/EEC) and the Low Voltage Directive (73/23/EEC) and its amendment (93/68/EECD) issued by the Commission of the European Community.
Grounding Methods • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cable to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 mega-ohm 10 percent resistance in the ground cords.
Disposal of Electrical and Electronic Equipment Disposal of Electrical and Electronic Equipment This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste. Instead, it should be handed over to a designated collection point for the recycling of electrical and electronic equipment.
Disposal of Electrical and Electronic Equipment 172 Quantum SuperLoader 3 User’s Guide
Glossary A access Read, write, or update information on a storage medium, such as tape. access time The interval between the time a request for data is made by the system and the time the data is available from the drive. allocation The process of assigning particular areas of the media to particular data or instructions. archiving The removal of data from the computer system on to secondary storage media that is safely stored away.
Glossary Super DLTtape drives into a server or tape library. The TCM acts as the prime base plate for the Super DLTtape system. C bus A communication pathway between components in a computer system. C Celsius. A measurement of temperature where 0 degrees is the freezing and 100 degrees is the boiling point of water.
Glossary for all tape motion inside the drive and to write data to and read data from the tape. device According to SCSI specification, up to eight SCSI devices can be connected to a single SCSI bus. Each SCSI device contains a SCSI ID number that can be set to 0 through 7. device driver A low-level (usually kernel-mode) operating system component that enables a PC to communicate with peripheral devices such as fixed disk drives, CD-ROMs, and tape drives. Each kind of device requires a different driver.
Glossary store firmware in DLT tape drives, can be erased and reprogrammed with new data. EMI Electromagnetic Interference. Electrical interference caused by electromagnetic radiation. encoding The protocol by which particular data patterns are changed prior to being written on the tape surface as a pattern of On and Off or 1 and 0 signals. erase The removal of data from a piece of media. error A message that occurs when there is a loss of ability to interpret recorded data.
Glossary file-by-file backup A recording method that records data a single file at a time as opposed to mirroring a tape or block of data. firmware Permanent or semi-permanent instructions and data programmed directly into the circuitry of programmable readonly memory or electronically-erasable programmable read-only memory chips. Used for controlling the operation of the computer or tape drive. Distinct from software, which is stored in random access memory and can be altered with ease.
Glossary hard error A data error that persists when the tape is reread, usually caused by defects in the physical surface. head The tiny electromagnetic coil and metal pole used to create and read back the magnetic patters on the tape. Also known as the read/write head. head life The length of time a tape drive head will function without replacement or repair, usually measured in hours of use.
Glossary IP Internet Protocol. A communications protocol which contains a network address and routes a message to a different network. J jumper A tiny connector box that slips over two pins that protrude from a circuit board. The jumper can be moved to change electrical connectors. When in place, the jumper connects the pins electrically. Some board manufacturers use dual in-line package (DIP) switches instead of jumpers. K KB Kilobyte. A unit of measure consisting of 1,024 bytes. kHz Kilohertz.
Glossary M MB Megabyte. A unit of measurement equal to 1 million bytes. MCBF Mean Cycles Between Failures. This is average cycle count between possible failures. A cycle is the movement of a cartridge from the tape drive to a magazine slot and the selection of another cartridge and moving that cartridge back to the drive. MHz MegaHertz. A measurement of frequency in millions of cycles per second. MTBF Mean Time Between Failures.
Glossary millisecond (ms) One thousandth of a second (.001 sec.). minicomputer A somewhat out-of-date term used to describe a class of multi-user computer that was one notch below a mainframe system. Minicomputer popularity fell with the rise in popularity of the networked PC. Today’s server systems perform many of the functions that were once the domain of minicomputers. Mission Critical Applications that are vital to a company or organization’s well-being.
Glossary peak transfer rate The maximum speed with which information moves inside a tape drive or between drive and host. Usually measured in megabytes per second. performance A measure of the speed of the drive during normal operation. Factors affecting performance are seek times, transfer rate, and command overhead. peripheral A device added to a system as a complement to the basic central processing unit (CPU), such as a disk drive, tape drive, or printer. POH Power-on Hours.
Glossary Reed-Solomon error correction An error correction technique based on research done by Irving reed and Gustave Solomon at MIT’s lincoln Laboratory in the 1960s. First used to check the accuracy of data received from the Voyager spacecraft. restore To replace data on the hard drive from another media source. S ROM Read Only Memory. Integrated circuit chip containing programs and data that can be accessed and read but cannot be modified. SCSI Small Computer System Interface.
Glossary shock rating A rating, expressed in Gs which stands for multiples of gravity, of how much shock a tape drive can sustain without damage. Operating and non-operating shock levels are usually specified separately. SMTP Simple Mail Transfer Protocol. An e-mail protocol on the Internet that defines the message format and the message transfer agent. SNMP simple Network Management Protocol. A protocol that monitors and controls a network. SNTP Simple Network Time Protocol.
Glossary T TPI Tracks per Inch. A DLT 7000 tape drive, for example, writes data a density of 416 tpi, or 208 tracks across the width of the halfinch DLTtape media. take-up reel The reel inside every DLT tape drive onto which DLTtape media is wound. The in-the-drive take-up reel enables DLT tape systems to operate using a single-reel cartridge and thereby pack more tape and data into every cartridge.
Glossary V volume The quantity of information written on a piece of media. Typically measured in megabytes or gigabytes. W Write Once, Read Many (WORM) An optical disk technology that allows the drive to store and read back data but prevents the drive from erasing information once it has been written. write-protected Files or media that cannot be changed. user writeprotection when you want to protect data from being changed or destroyed.
Index On-board Remote Management 49 A B A500 Hard Read Error 149 back panel overview 16 Configuration Page system operations 46 bar code reader 24 criteria location 10 A501 SDLT Hard Write Error 151 A502 SDLT Loader Communication Error 153 Bugcheck Error logs 147 A503 SDLT Drive Servo Error 154 A507/A508 Directory Read Failure/ Directory Write Failure 159 Auto Clean On-board Remote Management 49 autoloader environmental specifications 126 packing for shipment 119 performance specifications 123 po
Index entering passwords 27 Ethernet 66 Ethernet information 40 IP address 67 IP gateway 68 logout 27 magazines 73 passwords 74 Random mode 71 SCSI ID 64 security options 73 Seq Cycle mode 71 Sequential mode 71 Sequential mode operations 72 SNTP server 69 stop diagnostic test 80 Subnet Mask 68 tape drive status 39 tape drive version 40 time 69 time server 69 viewing status 37 E ejecting magazines 33 single cartridge 31 electrostatic discharge (ESD) 169 error or history logs On-board Remote Management 57 E
Index Sequential Cycle mode 48 Sequential mode 48 Sequential Operations mode 60 Set to Home 59 status information 45 system reset 58 system time 51 time display 45 Updates Page 56 M magazine blanks using 32 magazines ejecting 33 installation 34 On-board Remote Management 50 operating manually 34 setting, front panel 73 using 32 mode On-board Remote Management 48 moving single cartridge 30 N network options On-board Remote Management 52 operators panel entering passwords 27 function keys 25 functionality
Index Management 48 Sequential mode On-board Remote Management 48 setting, front panel 71 Sequential mode operations front panel 72 Sequential Operations mode On-board Remote Management 60 Set to Home On-board Remote Management 59 SNTP server setting, front panel 69 Soft logs 104 specifications autoloader environmental 126 autoloader performance 123 autoloader power 126 autoloader shock 128 autoloader vibration 128 DLT-S4 tape drive 140 DLT-V4 tape drive 136 LTO Ultrium 2 media 129, 131, 132, 134 LTO-2 tap
