User's Guide

Chapter 3 DX3000 and DX5000 Remote Management
Utilities
Quantum DX3000 and DX5000 User’s Guide 90
Figure 59 Activating the
Configuration File
6 Click OK to return to the Utilities page.
Downloading the System
Diagnostics File
3
The DX3000/DX5000 system allows you to download a system
diagnostics file to your local host which is helpful when troubleshooting
problems on the system. Have this file available prior to contacting
Quantum customer support.
To download the system diagnostics file:
1 Access the Utilities page (see Accessing Utilities).
2 Click the Diagnostics tab (see figure 60).
Note: If the DX3000/DX5000 system does not recognize the
uploaded configuration file as a valid configuration file,
the transfer will be aborted.