User's Guide

Contents
Quantum DX-Series User’s Guide v
Licensing............................................................................................................86
Accessing Licensing..................................................................................86
Keys Tab .....................................................................................................87
End User Agreement Tab.........................................................................88
Utilities...............................................................................................................89
Accessing Utilities.....................................................................................89
Changing Library State ............................................................................90
System Log.................................................................................................90
Uploading Firmware ................................................................................92
System Configuration...............................................................................93
Downloading the System Diagnostics File............................................96
Rebooting the
DX-Series System ...............................................................................97
Chapter 4 Troubleshooting 99
Common Problems and Solutions .................................................................99
Hardware Problems................................................................................100
Ethernet Network Problems..................................................................101
Fibre Channel Network Problems........................................................102
Host Bus Adapter Settings............................................................................103
JNI™ Fibre Channel HBA......................................................................104
Emulex™ Fibre Channel HBA ..............................................................104
Q-Logic™ Fibre Channel HBA..............................................................109
Appendix A DX-Series System Specifications 110
Physical Characteristics.................................................................................111
Performance and Reliability Characteristics ..............................................113
Environmental Specifications.......................................................................113
Appendix B Setup CD and Setup Menu 115
Reinstalling the Controller Operating System ...........................................115
Connecting to the Controller.................................................................115
Installing System Firmware...................................................................116