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Quantum DX-Series User’s Guide, 6513501-05 A01, October 2006, Made in USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2006 by Quantum Corporation. All rights reserved.
Contents Preface xiii StorageCare Guardian...................................................................................xvii Chapter 1 DX-Series System Description 1 Overview..............................................................................................................2 Time Required for Backup .........................................................................2 Confidence in Completing the Backup ....................................................2 Time to Restore Data.....
Contents Chapter 2 Basic Operations 17 Turning on the DX-Series Components ........................................................17 Turning on the DX30 ................................................................................18 Turning on the DX100 ..............................................................................18 DX-Series Controller Operations ...................................................................19 DX-Series Storage Array Operations ................................
Contents Licensing............................................................................................................86 Accessing Licensing ..................................................................................86 Keys Tab .....................................................................................................87 End User Agreement Tab.........................................................................88 Utilities.........................................................
Contents DX-Series Setup Menu...................................................................................118 Displaying User Options........................................................................118 Configuring User Options .....................................................................119 Creating Cartridges.................................................................................120 Displaying Diagnostic Data...................................................................
Figures Figure 1 DX-Series System Components .................................................. 5 Figure 2 DX-Series Hard Drives ................................................................ 6 Figure 3 DX-Series Storage Array.............................................................. 9 Figure 4 DX-Series Controller .................................................................. 10 Figure 5 Fibre Channel Switch.................................................................
Figures Figure 18 Fibre Channel Switch LED Locations ......................................30 Figure 19 DX-Series Web Page Menu Items.............................................35 Figure 20 Login Page ...................................................................................36 Figure 21 Home Page...................................................................................37 Figure 22 System Details (Graphical vs. Textual)....................................
Figures Figure 47 Storage Array Properties Link ..................................................73 Figure 48 Storage Array Properties ...........................................................74 Figure 49 Performance Status Page ...........................................................75 Figure 50 Tape Drive Throughput.............................................................76 Figure 51 Remote Alerts Page ....................................................................
Figures Figure 76 Quantum DX-Series User’s Guide DX-Series Setup Menu .............................................................
Tables Table 1 DX-Series Capacity Specifications ............................................. 3 Table 2 Controller Front Panel ............................................................... 20 Table 3 Front LED Descriptions ............................................................. 22 Table 4 RAID Controller LED Descriptions ......................................... 24 Table 5 Control Module LED Descriptions .......................................... 26 Table 6 BBU LED Descriptions.........
Tables Table 18 Fibre Channel Switch Temperature Details ............................69 Table 19 Fibre Channel Switch Fan and Power Supply Status ............70 Table 20 Storage Array Hard Drive Status .............................................71 Table 21 Storage Array Fan and Power Supply Status .........................71 Table 22 Storage Array Temperature Details .........................................72 Table 23 Storage Array Properties ..................................................
Preface This manual introduces the Quantum DX-Series enhanced data protection system and discusses: • DX-Series system operations • Configuration • Web interface • Basic troubleshooting Audience This manual is written for DX-Series system operators and field service engineers. Document Organization Following is a brief description of chapter contents. Quantum DX-Series User’s Guide • Chapter 1, “DX-Series System Description,” provides an overview of the DX-Series system.
Notational Conventions • Chapter 4, “Troubleshooting,” discusses problems you may encounter during the setup and operation of the DX-Series system. • The Appendices provide system specifications, event handling, and regulatory statements. This manual uses the following conventions: Caution: Caution indicates potential hazards to equipment or data. Warning: Warning indicates potential hazards to personal safety. Note: Note emphasizes important information related to the main topic.
Related Documents Supported Internet Browsers The following Quantum document is also available for the DX-Series system: Document No. Document Title 6513502 Quantum DX-Series Unpacking and Installation Instructions Document Description Describes unpacking and installing the DX-Series System The Internet browser software is not supplied with the DX-Series system; you must obtain and install it independently.
SCSI-2 Specification 0 The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from: Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740 Contacts Quantum company contacts are listed below. Quantum 0 Quantum P.O.
StorageCare Guardian 0 Customer Support The Quantum Customer Support Department provides a 24-hour help desk that can be reached at: North/South America: (949) 725-2100 or (800) 284-5101 Asia/Pacific Rim: (International Code) + 61 7 3839 0988 Europe/Middle East/Africa: (International Code) + 44 (0) 1256 848748 Send faxes for the Customer Support Department to: North/South America: (949) 725-2176 Asia/Pacific Rim: (International Code) + 61 7 3839 0955 Europe/Middle East/Africa: (International Co
StorageCare Guardian More Reliable Backups Through continuous 24x7x365 monitoring, StorageCare Guardian proactively checks Quantum systems for common errors and alerts the customer when a Quantum product is underperforming. By proactively identifying red flags, the risk of failed backups and machine downtime can be mitigated.
StorageCare Guardian • Quantum Remote Software Update - Distributed software update capability allows fast updates to agent software and Quantum hardware installed at customer sites • Real-time Data Collection - Instant on-demand or scheduled diagnostic data collection from Quantum products as well as the ability to run user-defined data collection scripts from agent. • Access Management - Customer has full control over Quantum's access rights and privileges.
Chapter 1 1 DX-Series System Description This chapter describes the DX-Series system and its components.
Chapter 1 DX-Series System Description Overview Overview 1 The DX-Series Enhanced Backup Solution utilizes a disk-based backup system to complement a tape library.
Chapter 1 DX-Series System Description DX-Series System DX-Series System 1 The DX-Series system solves these problems by separating the backup target (servers) from the backup archive (tape libraries). The DX-Series system takes advantage of high speed hard drives to greatly reduce the time required for backup/restore functions and also improve confidence in completing the backup in the time allowed.
Chapter 1 DX-Series System Description DX-Series System DX Model (with Drive Size) Number of Storage Arrays DX30 (500 GB drives) DX100 (500 GB drives) Usable Capacity (with 2:1 Compression) Number of Tape Drives Number of Cartridges Usable Capacity 1 to 4 Up to 30 virtual DLT7000 drives 320 cartridges per storage array (1280 max) 6.
Chapter 1 DX-Series System Description DX-Series System whereas the DX30 has two Fibre Channel HBAs (a single quad port HBA and a single dual port HBA). Figure 1 DX-Series System Components DX-Series controller (SP100) Ethernet switch (DX100 only) Fibre Channel switch (DX100 only) DX-Series storage array AC power sequencer (DX100 only) Serial ATA hard drives are the heart of the DX-Series system.
Chapter 1 DX-Series System Description DX-Series System Data is stored on the hard drives through an interface that appears as an ATL P1000 tape library. This allows backup applications to recognize and integrate a DX-Series system into a data center environment just like a typical tape library. Figure 2 DX-Series Hard Drives Hard drives in drive sleds Caution: Quantum DX-Series User’s Guide Removing hard drives during system operation may cause loss of data or degraded system performance.
Chapter 1 DX-Series System Description Features and Benefits Features and Benefits 1 The DX-Series system provides the following features and benefits: Quantum DX-Series User’s Guide • Restores files 5 to 10 times faster than a conventional tape library • High availability features: • RAID 5 file system with one logical drive of 7+1 and one logical drive of 6+1 with a global hot spare to ensure data protection even if one drive fails (Optional RAID 5 with zero or two hot spares) • Event monitorin
Chapter 1 DX-Series System Description DX-Series Components DX-Series Components 1 The DX-Series system consists of the following major components: DX-Series Storage Array • DX-Series Storage Array • DX-Series Controller • Fibre Channel Switch (DX100 Only) • Ethernet Switch (DX100 Only) • AC Power Sequencer (DX100 Only) 1 Up to four storage arrays can be installed in a DX30 system and up to sixteen storage arrays can be installed in a DX100 system.
Chapter 1 DX-Series System Description DX-Series Components Figure 3 DX-Series Storage Array Drive sleds DX-Series storage array RAID Sets 1 The DX-Series storage array is divided into two RAID sets. The first RAID set is made up of the first eight drive sleds (sleds 1-8). The second RAID set is made up of the next seven drive sleds (sleds 9-15). The last hard drive (drive sled 16) is reserved as a global hot spare. Both RAID sets contain 2 LUNs or logical units.
Chapter 1 DX-Series System Description DX-Series Components DX-Series Controller 1 The DX-Series controller contains a Linux based operating system that provides the library and tape drive emulation as well as Fibre Channel and Ethernet interfaces (see figure 4).
Chapter 1 DX-Series System Description DX-Series Components • A quad port Fibre Channel HBA (connects to DX-Series storage arrays) The DX100 contains the following Fibre Channel HBAs: • Four dual port Fibre Channel HBAs (connects to customer Fibre Channel network) • Two quad port Fibre Channel HBA (connects to DX-Series storage arrays) This connection can be a direct connection to the Fibre Channel host or to a Fibre Channel switch.
Chapter 1 DX-Series System Description DX-Series Components Figure 6 Ethernet Switch Ports AC Power Sequencer (DX100 Only) 1 Quantum DX-Series User’s Guide Ethernet switch The AC power sequencer (two power sequencers for every four storage arrays) are programmed by the DX-Series controller to power on the storage arrays in proper order (see figure 7).
Chapter 1 DX-Series System Description Supported RAID Configurations Figure 7 AC Power Sequencer AC power sequencer Supported RAID Configurations 1 RAID is short for Redundant Array of Independent (or Inexpensive) Disks, which is a category of hard disk drives that employ two or more drives in combination for fault tolerance and performance. There are a number of RAID levels in use today such as 0, 1, 3, 5, and 10. The DX-Series system supports RAID 5 in both 7+1 and 6+1 with hot spare configurations.
Chapter 1 DX-Series System Description Supported RAID Configurations which in turn enhances overall system performance. Instead of allowing any one drive in the array to assume the risk of a bottleneck, all of the drives in the array assume write activity responsibilities. The distribution frees up the concentration on a single drive, improving overall subsystem throughput. The RAID 5 parity encoding scheme maintains the system’s ability to recover any lost data should a single drive fail.
Chapter 1 DX-Series System Description Typical Configurations Figure 8 RAID 5 Configuration Data stripe Data stripe A A0 A1 A2 A3 0 parity Data stripe B B0 B1 B2 4 parity B4 Data stripe C C0 C1 3 parity C3 C4 Data stripe D D0 2 parity D2 D3 D4 Data stripe E 1 parity E1 E2 E3 E4 Drive 0 Drive 1 Drive 2 Drive 3 Drive 4 Typical Configurations 1 The DX-Series system has many advantages over typical tape cartridge based systems such as faster data transfer, instant availab
Chapter 1 DX-Series System Description Typical Configurations Figure 9 DX-Series System Plus a Tape Library Client Data Server SAN Tape Library (ex.
Chapter 2 2 Basic Operations Although the vast majority of DX-Series system operations are handled through the DX-Series Remote Management on page 33, basic DX-Series system operations include: • Turning on the DX-Series Components • DX-Series Controller Operations • DX-Series Storage Array Operations • Fibre Channel Switch LED Descriptions • Relocating the DX-Series System Turning on the DX-Series Components 2 The power on procedure differs depending on the DX-Series system (DX30 or DX100).
Chapter 2 Basic Operations Turning on the DX-Series Components Turning on the DX30 2 The DX30 components must be turned on in the following order: • DX-Series storage array(s) • DX-Series controller To turn on the DX30 system (see figure 10): 1 Turn on both power switches on all DX-Series storage arrays.
Chapter 2 Basic Operations DX-Series Controller Operations Figure 10 Power Switch Locations Controller Power AC power sequencer (DX100 only) Power Storage array Power DX-Series Controller Operations 2 The DX-Series controller contains the Linux operating system as well as the Fibre Channel HBAs connecting the unit to the storage arrays and to the customer host systems. The front panel of the controller has a series of buttons and LED indicators (see figure 11).
Chapter 2 Basic Operations DX-Series Controller Operations Figure 11 Controller Front Panel Power button Alarm reset Power indicator Network port 1 Power supply status System reset Hard drive activity Network port 2 Fan status Table 2 Controller Front Panel Quantum DX-Series User’s Guide Button/LED Description Power button Powers the controller on or off System reset Resets the controller Alarm reset Resets the alarm after a failure occurred Power indicator This LED is lit when the contro
Chapter 2 Basic Operations DX-Series Storage Array Operations Button/LED Description Network port 1 This LED flashes indicating activity on the first network port Network port 2 This LED flashes indicating activity on the second network port Power supply status Green indicates a good status on both power supplies. Red indicates a single power supply failure Fan status Green indicates a good status on all internal cooling fans. Red indicates at least one fan failure.
Chapter 2 Basic Operations DX-Series Storage Array Operations Figure 12 Storage Array LCD Location Power Quantum DX Ready Busy Attention Up and down arrows Mute button The LEDs located to the left side of the front LCD are described in table 3. Table 3 Front LED Descriptions Quantum DX-Series User’s Guide LED On/Off Description Power Blue On The storage array is powered on. Off The storage array is powered off. Busy White On The host or drive channel is active.
Chapter 2 Basic Operations DX-Series Storage Array Operations Note: RAID Controller LEDs If the Attention - Red light is on, it does NOT necessarily mean that a component within the storage array has failed. Check the LCD display and use the up and down arrows to view the events that occurred on the storage array. 2 The RAID controller LEDs are located in the back of the storage array (see figure 13).
Chapter 2 Basic Operations DX-Series Storage Array Operations Table 4 RAID Controller LED Descriptions LED On/Flash/Off Description 1: Controller Ready Green On Indicates that the RAID controller is active and operating properly. Flashing The RAID controller is initializing. Off The RAID controller is not ready for operation. Flashing There is activity on the host ports. Off There is no activity on the host ports. Flashing There is activity on the drive ports.
Chapter 2 Basic Operations DX-Series Storage Array Operations Control Module LEDs LED On/Flash/Off Description A: CH0 Link - Green On Channel 0 link is established. Off Channel 0 link is not established or is cut off. B: CH1 Link - Green On Channel 1 link is established. Off Channel 1 link is not established or is cut off. C: EXP Link Green On Expansion port link is established. Off Expansion port link is not established or is cut off.
Chapter 2 Basic Operations DX-Series Storage Array Operations Table 5 Control Module LED Descriptions LED On/Flash/Off Description Right port Green On Link is established. Off Link is not established or is cut off. Flashing Link has data traffic. Left port Green BBU LEDs The left-hand LED on both ports is not used and will not be lit. 2 The BBU LEDs are located in the back of the storage array in the center section portion of the storage array. (see figure 15).
Chapter 2 Basic Operations DX-Series Storage Array Operations Table 6 BBU LED Descriptions Power Supply LEDs LED On/Flash/Off Description BBU LEDAmber On The BBU cannot sustain the cache memory. BBU may also be missing. Off The BBU is able to sustain the cache memory. Flashing The BBU is charging. 2 Each power supply comes with a single LED located just above the power switch. This LED indicates the operational status of the PSU module. (see figure 16).
Chapter 2 Basic Operations DX-Series Storage Array Operations Table 7 Power Supply LED Descriptions Fan Module LEDs LED On/Flash/Off Description Power Supply LEDGreen or Red Green On The power supply is operating normally. Green Off The storage array has not been connected into a power source. Green Flashing The power supply has not been turned on. The PSU module LED will blink when the subsystem is connected to a power source but not yet turned on.
Chapter 2 Basic Operations DX-Series Storage Array Operations Figure 17 Fan Module Locations The LEDs located on the fan module are described in table 7. Table 8 Fan Module LED Descriptions Audible Alarm LED On/Flash/Off Description Fan Module LED- Red On The fan module has failed. Off The fan module is operating normally.
Chapter 2 Basic Operations DX-Series Fibre Channel Switch Operations DX-Series Fibre Channel Switch Operations 2 This section describes how to monitor the DX-Series Fibre Channel switch. The DX-Series Fibre Channel switch can be monitored through the various LEDs located on the front and back of the unit.
Chapter 2 Basic Operations DX-Series Fibre Channel Switch Operations LED On/Flash/Off Description System LEDsGreen or Yellow Power On (Green LED) The switch is plugged in and the internal power supplies are functional. System Fault (Yellow LED) An event has occurred that meets or exceeds the current Fault LED threshold setting. Contact Quantum Customer support. Temp Fault (Yellow LED) The internal temperature has exceeded acceptable levels. Contact Quantum Customer support.
Chapter 2 Basic Operations Relocating the DX-Series System Relocating the DX-Series System 2 If you ever need to install the DX-Series system components in a different location, refer to the “Quantum DX-Series Unpacking and Installation Instructions” PN6513502 included on the documentation CD. These instructions include hardware installation and cabling as well as software configuration.
Chapter 3 3 DX-Series Remote Management The DX-Series system utilizes a web-based interface which allows you to configure and manage the DX-Series system from a remote workstation on the same network. The DX-Series system is managed through the following web pages (accessible using Internet browser software installed on the host computer): Quantum DX-Series User’s Guide • Home allows you to view the status of all system components.
Chapter 3 DX-Series Remote Management DX-Series Web Pages DX-Series Web Pages 3 The Internet browser software is not supplied with the DX-Series system; you must obtain and install it independently. The DX-Series system supports the following Internet browsers: • Microsoft Internet Explorer 6.0 SP1 or later You can download this software from http://www.microsoft.com.
Chapter 3 DX-Series Remote Management DX-Series Web Pages Figure 19 DX-Series Web Page Menu Items Home Configuration System Status Remote Alerts Licensing Utilities Quick Status Library Library Email Keys Library State End-User Agreement System Log Login System Details System Temperatures System Throughput Partitions Drives Email Notification Enable/Disable Write Protection Storage Bins Email Server Information Assign Barcodes Robot Test Email System Properties Hardware Network D
Chapter 3 DX-Series Remote Management DX-Series Web Pages Figure 20 Login Page 3 Select the login type and enter the appropriate password. Login Type Default Password Description Monitor password The monitor user is allowed to view the DX-Series system management pages, but cannot change them. Administrator password The administrator user can both view and change the management pages. Note: The passwords must be lowercase and limited to 15 characters. 4 Click Login.
Chapter 3 DX-Series Remote Management DX-Series Web Pages Figure 21 Home Page Banner frame Contents frame System temperature and voltage Management frame Quick status System throughput Using the DX-Series Web Pages The first page that displays after you login to the DX-Series web pages is 3 the DX-Series system Home page (see figure 21).
Chapter 3 DX-Series Remote Management DX-Series Web Pages click its corresponding link. The management frame displays the page you selected. 3 Graphical View vs. Textual View There are two options for viewing the system details from the Home page (see figure 22): • Graphical view - system details are displayed in the management frame using graphical representations of the DX-Series components to describe the system status.
Chapter 3 DX-Series Remote Management Configuration Details Buttons (System Temperature/Voltage and Throughput) 3 Both the system temperature/voltage and throughput sections of the home page have a details buttons. • System Temperature/Voltage Details button: Click the system temperature/voltage details button to go to the System Status/ Hardware page. This page provides more detailed information on the system components (see Viewing Hardware Status on page 65 for more information).
Chapter 3 DX-Series Remote Management Configuration Figure 23 Configuration Page Partitioning 3 Partitioning provides the capability to divide the DX-Series virtual tape drives and storage elements into separate partitions, usable by separate host computers. The Partitions page contains a list of unassigned tape drives and cartridges as well as all user defined partitions currently configured on the system. This page also contains the ability to add, edit, and delete partitions.
Chapter 3 DX-Series Remote Management Configuration Figure 24 Partition Details Partition name The library partitioning page is broken up into the following sections: • Adding a Partition • Editing a Partition • Deleting a Partition Adding a Partition 3 Up to eight partitions can be added to a DX30 system. Up to thirty two partitions can be added to a DX100 system.
Chapter 3 DX-Series Remote Management Configuration To add a partition: Note: To add, edit, or delete a partition, the system must be offline. 1 From the Partition page, click Add to add a partition to the system. The Add Partition page displays (see figure 25). Figure 25 Adding a Partition 2 Enter a partition name that identifies it so it can be distinguished from other partitions on the DX-Series system.
Chapter 3 DX-Series Remote Management Configuration select Quantum DX30 or Quantum DX100, the host and backup application recognize the device as a Quantum DX30 or Quantum DX100 respectively. Note: Quantum recommends that the device configuration be set to ATL P1000 unless your specific backup application supports the DX-Series inquiry strings. If your backup application does support DX30 and DX100, you should select that setting for improved performance.
Chapter 3 DX-Series Remote Management Configuration 8 Return the DX-Series system to the on-line state (see Changing Library State on page 90). The partition is added to the partition list. To add another partition, repeat this procedure. 3 Editing a Partition To edit a partition: Note: To add, edit, or delete a partition, the system must be offline. 1 From the Partition page, click the link for the partition you wish to edit. The Edit Partition page displays (see figure 26).
Chapter 3 DX-Series Remote Management Configuration 4 Return the DX-Series system to the on-line state (see Changing Library State on page 90). The partition is updated. Deleting a Partition 3 To edit a partition: Note: To add, edit, or delete a partition, the system must be offline. 1 From the Partition page, click the link for the partition you wish to delete. The Edit Partition page displays (see figure 26). 2 Click Delete to delete the partition.
Chapter 3 DX-Series Remote Management Configuration Figure 27 Enabling/Disabling Write Protection Tapes configuration page Available tape cartridge list Write protect enable/disable Apply button 2 Select the tape cartridges from the Available Tape Cartridge list and click the right arrow button to move them into the Selected Tape Cartridge list. You can sort the tape cartridges by barcode, partition, location, and used. You can show all cartridges, unassigned cartridges, or by partition assignment.
Chapter 3 DX-Series Remote Management Configuration Barcode labels are automatically assigned during the DX-Series system initialization. These barcode labels can be over-ridden if necessary. Note: To assign a barcode label, the system must be offline. To assign a barcode label to a tape cartridge(s): 1 From the Library link of the Configuration page, click the Barcode Assignment link. The Barcode Assignment page displays (see figure 28).
Chapter 3 DX-Series Remote Management Configuration 3 Enter the alpha characters (0 to 6 characters) in the New Alpha Prefix field. Note: If you are entering alpha characters for the first part of a barcode number and this is the first number in a range, no more than five characters can be used. This allows the system to assign the last character in the field. 4 Enter the numeric character in the Numeric Ending field. Note: This number is used as the first number in the range of tape cartridges.
Chapter 3 DX-Series Remote Management Configuration Figure 29 Assigning a Library Name 2 Enter a library name and click Apply. The DX-Series system will use the new library name the next time the system is rebooted. Note: Figure 30 Configuring the Network The library name is independent of the host name in the Network tab (see Configuring the Network on page 49). The network configuration information was entered during the initial setup of the DX-Series system.
Chapter 3 DX-Series Remote Management Configuration Figure 31 Network Configuration Page 2 Edit the configuration information as desired (see table 10 for a description of the fields). 3 Click Apply. Table 10 Network Configuration Fields Quantum DX-Series User’s Guide Field Description Hostname View or set the hostname for the DX-Series system Domain Name View or set the domain name for the DX-Series system. IP Address View or set the IP address for the DX-Series system.
Chapter 3 DX-Series Remote Management Configuration Configuring the Date and 3 Time The date and time can be set from the DX-Series system web pages. Setting the correct date and time allows the DX-Series system to provide accurate reports when events occur on the DX-Series system. Configuring the Data and Time 3 To access the Date and Time Configuration page: 1 In the Configuration page, click Date & Time. The management frame displays the Date & Time Configuration page (see figure 32).
Chapter 3 DX-Series Remote Management Configuration Naval Observatory Master Clocks in Washington, DC and Colorado Springs, Colorado available. The “Specify server” selection enables you to type the name or IP address of any desired NTP server. NTP sends periodic time requests to the DXSeries system, obtaining time stamps and using them to adjust the system’s clock. Configuring the Security 3 Options To access the Security page: 1 In the Configuration page, click Security.
Chapter 3 DX-Series Remote Management Configuration The Security page is divided into two sections: • Passwords • SSL 3 Passwords The DX-Series system has two levels of security built into the system: Monitor and Administrator. The monitor user is allowed to view the DX-Series system management pages, but not change them. The administrator user can both view and change the management pages. This section allows you to change the passwords for these accounts.
Chapter 3 DX-Series Remote Management Configuration of a certificate file, private key file, and pass phrase. Once you install these components, you can establish a secure connection using the SSL protocol. The Quantum DX-Series system comes with a SSL certificate; however, you can purchase other certificates and add them to the DXSeries SSL configuration. To access the SSL page: 1 In the Security page, click SSL. The management frame displays the SSL page (see figure 34).
Chapter 3 DX-Series Remote Management Configuration Figure 35 Install SSL Certificate Page 3 Under Upload Your SSL certificate file, type the location and filename of the new SSL certificate file. Note: Use the Browse button to browse the system and locate the desired SSL certificate file. The SSL certificate file must be named server.crt. 4 Click Upload to install the SSL certificate file. 5 Type your private key and press Enter. 6 Type your pass phrase and press Enter.
Chapter 3 DX-Series Remote Management Configuration 11 9 Figure 36 Fibre Channel Input Port Locations 7 5 DX100 back view (physical configurable ports) 12 10 8 6 DX30 back view (physical configurable ports) 5 6 To access the Fibre Channel page (see figure 37): 1 In the Configuration page, click Fibre Channel. The management frame displays the Fibre Channel Port Settings page (see figure 37).
Chapter 3 DX-Series Remote Management Configuration Figure 37 Fibre Channel Configuration Note: The DX-Series system must be off-line to configure the Fibre Channel options. 2 While the Port WWNs are always unique, the Node WWNs can be set according to the Make the Node WWN section as follows: a Selecting Globally Unique but same for all ports makes the Node WWNs the same for all Fibre Channel ports. b Selecting Equal to the Port WWNs for each port makes the Node WWNs equal to the Port WWNs.
Chapter 3 DX-Series Remote Management Configuration Table 11 Port Settings Field Description Node World Wide Name (WWN) The node WWN is the overall system identification on the customer SAN. This field allows you to set the WWN in case a controller is replaced so the customer SAN will not require remapping. AL_PA and Loop ID This field allows you to set either a soft or hard AL_PA. Soft allows the customer SAN to automatically assign a loop ID to the DX-Series System.
Chapter 3 DX-Series Remote Management Configuration The Device Mapping page allows you to map or assign DX-Series virtual devices (robot and tape drives) to specific Fibre Channel ports. The default setting for both the DX30 and DX100: • Port 5 is assigned the robot and tape drives 0 through 2. • Port 6 is assigned tape drives 3 through 5.
Chapter 3 DX-Series Remote Management System Status System Status 3 The System Status page allows you to view information on the emulated tape drives, robot, storage bins, and DX-Series system hardware. Accessing System Status 3 To access the System Status page, from the contents frame, click System Status. The management frame displays the System Status page (see figure 39).
Chapter 3 DX-Series Remote Management System Status drive and storage bin sections. Clicking on a tape drive or cartridge displays the specific details for that device on the right hand side of the page. Select the partition you wish to view from the drop down list. The Show/Hide links will either display or hide information on the selected tape drive, tape cartridge, or robot. Clicking on a tape drive, tape cartridge, or robot displays detailed information about the selected device.
Chapter 3 DX-Series Remote Management System Status Figure 40 Tape Drive Details Selected tape drive Tape drive details The tape drive details are shown in table 12. Table 12 Tape Drive Details Quantum DX-Series User’s Guide Field Description Status Displays the current drive status. The drive can be reading, writing, or idle. Compression Displays the compression status, either enabled or disabled. Contents Displays the current contents of the tape drive.
Chapter 3 DX-Series Remote Management System Status Viewing Robot Details Field Description Serial Number Displays the tape drive serial number. LUN Displays the logical unit of the tape drive. Port Displays the port number assigned to the tape drive. 3 To view the robot details: 1 From the System Management page, click Show Robots to view the details. The robot details displays (see figure 41): Figure 41 Robot Details Robot Robot details The robot details are shown in table 13.
Chapter 3 DX-Series Remote Management System Status Table 13 Robot Details Viewing Storage Bin Details Field Description Status Displays the current status of the robot. Contents Displays the current contents of the robot. If a cartridge is present, the bar code label appears in the robot contents. Brand Displays the robot brand name. Model Displays the robot model number. Serial Number Displays the robot serial number.
Chapter 3 DX-Series Remote Management System Status The storage bin details are shown in table 14. Table 14 Storage Bin Details Viewing Hardware Status Field Description Status Displays the current status of the storage bin. The status is either accessible or not accessible. Contents Displays the current contents of a storage bin. If a tape cartridge is present in a bin, the cartridge label will display in the contents field as well as the write protect status and capacity information.
Chapter 3 DX-Series Remote Management System Status Figure 43 Hardware Status Page Controller Fibre Channel switch (only present in DX100 systems) Storage arrays Controller Details 3 To view the details or status of the controller hardware, click on the controller icon on the Hardware Status screen shown in figure 43. The Controller details display (see figure 44).
Chapter 3 DX-Series Remote Management System Status Figure 44 Controller Details Controller status and temperature Controller details Table 15 Controller Temperature Details Field Description Controller Temperature Displays the current temperature of the DX-Series system’s internal CPU as well as the external system temperature. There are three states displayed: normal, warning, and failed.
Chapter 3 DX-Series Remote Management System Status Table 16 Controller Fan and Power Supply Status Field Description Power Supplies Displays the current status of the power supplies. If a power supply has failed, contact Quantum Customer Support (see Customer Support on page xvii). Fan Modules Displays the current status of the fan modules. If a fan module has failed, contact Quantum Customer Support (see Customer Support on page xvii).
Chapter 3 DX-Series Remote Management System Status Figure 45 Fibre Channel Switch Details Fibre Channel switch status and temperature Fibre Channel switch details Table 18 Fibre Channel Switch Temperature Details Normal State Warning State Failed State Field Description Temperature Displays the current temperature of the Fibre Channel switch internal CPU as well as the external system temperature. There are three states displayed: normal, warning, and failed.
Chapter 3 DX-Series Remote Management System Status Table 19 Fibre Channel Switch Fan and Power Supply Status Field Description Failed State Power Supplies Displays the current status of the power supplies. If a power supply has failed, contact Quantum Customer Support (see Customer Support on page xvii). Fan Modules Displays the current status of the fan modules. If a fan module has failed, contact Quantum Customer Support (see Customer Support on page xvii).
Chapter 3 DX-Series Remote Management System Status Table 20 Storage Array Hard Drive Status Field Description Storage Array Hard Drives Displays the current status of the hard drives within the DX-Series storage arrays. The hard drive states displayed are: normal, rebuild, and failed. Rebuild indicates the array is currently rebuilding the data on a new storage array hard drive. If a hard drive has failed, contact Quantum Customer Support (see Customer Support on page xvii).
Chapter 3 DX-Series Remote Management System Status Table 22 Storage Array Temperature Details Field Description Storage Array Temperature Displays the current storage array temperature. There are three states displayed: normal, warning, and failed. The warning and failed states also display a flashing amber box around the temperature gauge for warning and a red box for failed. If the array reaches 47°C (117°F), a high temperature warning is displayed.
Chapter 3 DX-Series Remote Management System Status 3 Storage Array Properties The Storage Array Status screen also provides a link to storage array properties (see figure 47). Clicking Events displays all log entries for the storage array. Have this information available prior to contacting Quantum Customer Support. Figure 47 Storage Array Properties Link Storage array properties To view the storage array properties, click Properties. The storage array properties screen displays (see figure 48).
Chapter 3 DX-Series Remote Management System Status Figure 48 Storage Array Properties The storage array properties are shown in table 23. Table 23 Storage Array Properties Quantum DX-Series User’s Guide Field Description Serial Number Displays the serial number for the primary controller in the storage array. Firmware Revision Displays the firmware revision currently running on the selected storage array. RAID Mode Displays the current RAID configuration on the storage array.
Chapter 3 DX-Series Remote Management System Status Viewing System Performance 3 The DX-Series system provides tape drive performance information on the Performance Status page. The Performance Status page gives the current throughput of the tape drives in use. To view the performance status: 1 From the System Status page, click Performance tab to view the hardware status.
Chapter 3 DX-Series Remote Management Remote Alerts Figure 50 Tape Drive Throughput Remote Alerts 3 The Remote Alerts page allows you to setup the DX-Series system to send email alerts when hardware or software events have occurred on the system. Accessing Remote Alerts 3 To access the Remote Alerts page, from the contents frame, click Remote Alerts. The management frame displays the Remote Alerts page (see figure 51).
Chapter 3 DX-Series Remote Management Remote Alerts Figure 51 Remote Alerts Page The Remote Alerts page is divided into three sections: • Email Page • SNMP Page • Contacts Page Email Page 3 1 To access the Email page, from the Remote Alerts page, click the Email tab. The management frame displays the Email tab (see figure 52).
Chapter 3 DX-Series Remote Management Remote Alerts Figure 52 Email Tab 2 Edit the Email information as desired (see table 10 for a description of the fields) and click Apply. 3 After editing the Email information, click the Send button to test the notification system. A test email is send to the administrative recipients. If the test is not successful, verify the email server information and the administrative recipients list and try again. The Email tab details are shown in table 24 and table 25.
Chapter 3 DX-Series Remote Management Remote Alerts Table 25 Email Server Information Quantum DX-Series User’s Guide Field Description Message Type: Configuration Changes When a configuration change is made on the DX-Series system such as changing a bar code label or network configuration, an email is sent to everyone on the configuration changes recipient list.
Chapter 3 DX-Series Remote Management Remote Alerts Field Description Domain Name Server IP Address View or set the domain name server IP address for the DX-Series system. SNMP Page 3 SNMP is short for Simple Network Management Protocol, a set of protocols for managing complex networks. SNMP works by sending messages, called protocol data units (PDUs), to different parts of a network.
Chapter 3 DX-Series Remote Management Remote Alerts Table 26 SNMP Trap Selections Field Description Informational If selected, Informational Traps are enabled. Warning If selected, Warning Traps are enabled. Failure If selected, Failure Traps are enabled. Available If selected, a trap is generated every time the library transitions from an unavailable to an available state. Unavailable If selected, a trap is generated every time the library transitions from an available to an unavailable state.
Chapter 3 DX-Series Remote Management Remote Alerts Figure 54 SNMP Trap Destinations 5 Click Add to add the IP address to the trap destinations and return to the SNMP tab. 6 Click New in the Community Management area to edit the SNMP communities (see figure 55).
Chapter 3 DX-Series Remote Management Remote Alerts Figure 55 SNMP Community Management 7 Under New Community, enter the new community information: A unique name in the Name field, the field holds up to 20 characters (a-z, A-Z), no special characters or blank spaces are allowed a Caution: b IP address in the IP Address field, if the value in the Network Mask edit box ends in a zero, the value in the IP address edit box must also end in a zero c Subnet mask in the Network Mask field Note: Quantum D
Chapter 3 DX-Series Remote Management Remote Alerts d Access rights for the new community: • Get allows SNMP get operations: • Get/Set allows both SNMP get and put operations 8 Click Add. A Results page displays indicating the community has been added. 9 Click Send from the SNMP tab to send a test SNMP trap. Contacts Page 3 1 To access the Contacts page, from the Remote Alerts page, click the Contacts tab. The management frame displays the Contacts tab (see figure 56).
Chapter 3 DX-Series Remote Management Remote Alerts Table 27 Company Information Table 28 Primary/Secondary Contact Information Quantum DX-Series User’s Guide Field Description Company Name View or edit the company name where the DX-Series system resides. Street View or edit the street name where the company is located. City View or edit the city where the company is located. State View or edit the state where the company is located. Postal Code View or edit the postal code.
Chapter 3 DX-Series Remote Management Licensing Field Description City View or edit the primary/secondary contact city location. State View or edit the primary/secondary contact state location. Postal Code View or edit the primary/secondary contact postal code. Country View or edit the primary/secondary contact country location.
Chapter 3 DX-Series Remote Management Licensing Figure 57 Licensing Page The Licensing page contains: Keys Tab • Keys Tab • End User Agreement Tab 3 The Keys page is used to enable compression on the DX-Series system. If compression is purchased with the DX-Series system, it is enabled at the time of installation. If you wish to purchase a license key to enable compression, contact Quantum to obtain a key for your system.
Chapter 3 DX-Series Remote Management Licensing Figure 58 License Keys Tab 3 Enter the license key in the New Key edit box and click Add. The license key is added to the installed keys list. End User Agreement Tab 3 The End User Agreement Tab displays the entire end user agreement for the DX-Series system. To view the end user agreement: 1 Access the Licensing page (see Accessing Licensing). 2 Click the End-User Agreement tab. The End-User Agreement page displays (see figure 59).
Chapter 3 DX-Series Remote Management Utilities Figure 59 End User Agreement Tab Utilities 3 The Utilities page allows you to perform maintenance functions on the DX-Series system, including uploading and activating software images, and configuration files. The Utilities page also allows you to restart or shut down the DX-Series system. Accessing Utilities 3 To access the Utilities page, in the contents frame, click Utilities. The management frame displays the Utilities page (see figure 60).
Chapter 3 DX-Series Remote Management Utilities Figure 60 Utilities Page The utilities page contains: • Changing Library State • System Log • Uploading Firmware • System Configuration • Rebooting the DX-Series System Changing Library State 3 The Library State page is used to turn the library either offline or online. System Log 3 To view the system log: 1 Access the Utilities page (see Accessing Utilities). 2 Click System Log. The System Log page displays (see figure 61).
Chapter 3 DX-Series Remote Management Utilities Figure 61 System Log The system log allows you so sort the following types of log entries displayed: • Hardware Information - Informational events are for informational • Hardware Warning - Warning events indicate that a possible error condition is imminent. These events may require attention, and give the user a chance to check the system before a failure occurs.
Chapter 3 DX-Series Remote Management Utilities Uploading Firmware 3 The Firmware Upload page is used to upload a new firmware image to the DX-Series system. Note: Firmware version 2.30 is only available from the CD installation menu (see Setup CD and Setup Menu on page 115). To upload new firmware image: 1 Access the Utilities page (see Accessing Utilities). 2 Click Firmware. The Firmware page displays (see figure 62).
Chapter 3 DX-Series Remote Management Utilities An Successful Upload page displays indicating that the firmware has been uploaded. Click Ok to continue. 5 Click Activate to activate the new firmware image or Remove to remove the firmware image from the system (see figure 63). Figure 63 Activating/ Removing a Firmware Image A Results page indicates the firmware has been either activated or removed. 6 Click OK to return to the Utilities page.
Chapter 3 DX-Series Remote Management Utilities • All other configured features Note: For disaster recovery purposes, download the configuration file whenever there are major changes to the DX-Series system configuration. Downloading a System Configuration File 3 To download a system configuration file: 1 Access the Utilities page (see Accessing Utilities). 2 Click the Configuration tab (see figure 64).
Chapter 3 DX-Series Remote Management Utilities 5 Click OK to return to the Utilities page. 3 Uploading System Configuration File This option allows a saved configuration file to be uploaded to the current DX-Series system. The system configuration contains all of the configuration information entered by the DX-Series system administrator including: • IP configuration • All other configured features To upload a system configuration file: 1 Access the Utilities page (see Accessing Utilities).
Chapter 3 DX-Series Remote Management Utilities Figure 65 Activating the Configuration File 6 Click OK to return to the Utilities page. Note: Downloading the System 3 Diagnostics File If the DX-Series system does not recognize the uploaded configuration file as a valid configuration file, the transfer will be aborted. The DX-Series system allows you to download a system diagnostics file to your local host which is helpful when troubleshooting problems on the system.
Chapter 3 DX-Series Remote Management Utilities Figure 66 Downloading Diagnostics Files 3 Under Download System Diagnostics File, click Download. A confirmation message will display, asking whether to open or save the file. 4 Select Save this file to disk, and click OK. A Results page indicates the diagnostics file has been downloaded. 5 Click OK to return to the Utilities page. Rebooting the DX-Series System To reboot the DX-Series: 3 1 Access the Utilities page (see Accessing Utilities).
Chapter 3 DX-Series Remote Management Utilities Figure 67 Shutting Down the DX-Series System 3 Under System Shutdown, click Restart. The DX-Series system reboots.
Chapter 4 Troubleshooting 4 This chapter describes problems you may encounter during the setup and operation of the DX-Series system. Corrective information is provided to help you resolve the problems.
Chapter 4 Troubleshooting Common Problems and Solutions Hardware Problems 4 Table 29 describes corrective actions for problems occurring with the system hardware. Table 29 Hardware Problems Problem Corrective Action The system does not power on. Make sure the power cords are connected to a grounded electrical outlet and the power switches located on the back of the power supplies are on. The backup application does not see any tape drives.
Chapter 4 Troubleshooting Common Problems and Solutions Ethernet Network Problems 4 Table 30 Ethernet Network Problems Problem Corrective Action A hard drive is not responding Determine which drive has failed by observing the red fault LED on the drive sled. Contact your Quantum Customer Support representative for a drive sled replacement. Table 30 describes corrective actions for problems occurring with the Ethernet network.
Chapter 4 Troubleshooting Common Problems and Solutions Fibre Channel Network Problems Problem Corrective Action DX-Series system is not visible on the Ethernet network. Try to ping the DX-Series system IP address from a host on the same network. If the ping reports round trip times, the DX-Series system is active. If not, check the cables, switches, or hubs for damaged components. If everything checks out, contact the Quantum Customer Support department (see the Preface for contact information).
Chapter 4 Troubleshooting Host Bus Adapter Settings Problem Corrective Action Windows cannot see the robot or tape drives with Emulex Fibre Channel HBA. See Host Bus Adapter Settings for HBA information. Host Bus Adapter Settings 4 This section provides additional information on setting up your specific Fibre Channel HBA (Host Bus Adapter). The following HBAs have specific configuration information that must be set properly to function with the DX-Series system.
Chapter 4 Troubleshooting Host Bus Adapter Settings JNI™ Fibre Channel HBA • JNI™ Fibre Channel HBA • Emulex™ Fibre Channel HBA • Q-Logic™ Fibre Channel HBA 4 For the DX-Series system to communicate with the JNI Fibre Channel HBA, the card must be setup correctly. JNI is configured through EZ-Fibre. Ensure that the drive mapped check boxes for the DX-Series system items are selected in the LUN-Level Zoning tab as shown in figure 68.
Chapter 4 Troubleshooting Host Bus Adapter Settings Figure 69 Emulex Fibre Channel HBA Automap enable Additional Emulex Settings 4 In addition to enabling automap on the Fibre Channel HBA, the following parameters must be modified: • Topology • Frame size • Link speed To modify the Emulex parameters for topology, frame size, and link speed: 1 Using the LightPulse utility, select the Fibre Channel HBA connected to the DX-Series system and scroll down to the Topology setting (see figure 70).
Chapter 4 Troubleshooting Host Bus Adapter Settings Figure 70 Emulex Topology Setting Topology setting 2 Double-click Topology. The modify driver parameters screen displays (see figure 71).
Chapter 4 Troubleshooting Host Bus Adapter Settings 3 Enter 3 in the New Value edit box, check both the Permanent and Global check boxes, and click Change. This changes the Emulex Fibre Channel HBA topology to PT-PT fabric first, then attempt FC-AL. The HBA will attempt a point-to-point connection (PT-PT) first and if this is unsuccessful, the HBA reverts to loop mode (FC-AL).
Chapter 4 Troubleshooting Host Bus Adapter Settings 6 Enter 4 for 1 Gig Fibre Channel HBAs or 8 for 2 Gig Fibre Channel HBAs in the New Value edit box, check both the Permanent and Global check boxes, and click Change. Entering 4 changes the Emulex Fibre Channel HBA frame size to 1024 which is recommended for 1 Gig Fibre Channel HBAs. Entering 8 changes the frame size 2048 which is recommended for 2 Gig Fibre Channel HBAs. 0 is the default setting 7 Scroll down to the link speed setting (see figure 73).
Chapter 4 Troubleshooting Host Bus Adapter Settings 9 Enter 1 for 1 Gig Fibre Channel HBAs or 2 for 2 Gig Fibre Channel HBAs in the New Value edit box, check both the Permanent and Global check boxes, and click Change. Note: Q-Logic™ Fibre Channel HBA 4 The default setting is 0 for auto speed selection. This setting should NEVER be used. This could cause the HBA to fail to initialize. For the DX-Series system to communicate with the Q-Logic Fibre Channel HBA, the card must be setup correctly.
Appendix A A DX-Series System Specifications This appendix lists characteristics and specifications both DXSeries models: DX30 and DX100. These characteristics and specifications are categorized as follows: • Physical Characteristics • Performance and Reliability Characteristics • Environmental Specifications Note: Quantum DX-Series User’s Guide For hard drive specifications see the appropriate hard drive product manual.
Appendix A DX-Series System Specifications Physical Characteristics Physical Characteristics 1 Table 32 provides dimensions and other physical characteristics of the DX-Series Components. Table 32 Physical Characteristics Controller DX30 DX100 Bezel width 19.00 in. (482.6 mm) 19.00 in. (482.6 mm) Chassis width 16.88 in. (428.8 mm) 16.88 in. (428.8 mm) Chassis height 5.25 in. - 3U (133.4 mm) 8.75 in. - 5U (222.3 mm) includes FC and Ethernet switch Chassis depth 28 in. (711.2 mm) 28 in.
Appendix A DX-Series System Specifications Physical Characteristics Weight Table 33 Interfaces DX30 with One Array DX100 with Two Arrays Installed 127 lbs. (57.6 kg) 312 lbs. (141.5 kg) Shipping 143 lbs. (64.9 kg) 334 lbs. (151.
Appendix A DX-Series System Specifications Performance and Reliability Characteristics Performance and Reliability Characteristics 1 Table 34 and table 35 list performance and reliability characteristics of the DX-Series system.
Appendix A DX-Series System Specifications Environmental Specifications Consumption 550 Watts (DX30) 1050 Watts (DX100) Climatic Environment Temperature Relative humidity Altitude Heat Operating 50° F to 95° F (10° C to 35° C) Shipping and storage -4° F to 140° F (-20° C to 60° C) Operating 20% to 80%, non-condensing Shipping and storage 15% to 95%, non-condensing Operating 0 to 10,000 ft. (0 to 3,048m) Shipping and storage 0 to 39,370 ft.
Appendix B Setup CD and Setup Menu B This section contains instructions for reinstalling the controller operating system and also for accessing the installation menu available from the controller serial port. Reinstalling the Controller Operating System 2 If the Linux based operating system on the controller has become corrupt and unbootable, the controller operating system must be reinstalled using the setup CD included with the accessory kit.
Appendix B Setup CD and Setup Menu Reinstalling the Controller Operating System 1 Connect a 9-pin RS-232 null modem cable to the COM port in the left- most PCI slot the back of the DX-Series controller and to a serial port on a local host system (see figure 74).
Appendix B Setup CD and Setup Menu Reinstalling the Controller Operating System The controller reboots. The terminal emulation session displays the boot process on the controller. When the boot process completes, the following menu displays (see figure 75). Figure 75 DX-Series Installation Menu 3 Type 2 to upgrade the system firmware and save the system configuration.
Appendix B Setup CD and Setup Menu DX-Series Setup Menu DX-Series Setup Menu 2 The DX-Series operating system contains an embedded installation menu that is available from the DX-Series controller serial port. The DX-Series Setup Menu is used for: Displaying User Options • Displaying User Options • Configuring User Options • Creating Cartridges • Displaying Diagnostic Data 2 The DX-Series system can display the current user configuration settings through the controller serial port.
Appendix B Setup CD and Setup Menu DX-Series Setup Menu Figure 76 DX-Series Setup Menu 4 Type 1 to display user options and press Enter. The current user options displays: • System Hostname • System IP Address • Network Mask • Network Gateway IP Address • Network Domain Name • Network DNS IP Address • Network Link Speed and Duplex Mode 5 Press to return to the DX-Series Setup Menu.
Appendix B Setup CD and Setup Menu DX-Series Setup Menu • System IP Address • Network Mask • Network Gateway IP Address • Network Domain Name • Network DNS IP Address • Network Link Speed and Duplex Mode All default values are shown in [ ]. Note: The system displays the information and asks for confirmation. 4 If the configuration information is correct, type y and press Enter. The DX-Series Setup Menu displays. 5 Select 6 to restart the DX-Series system. The system reboots.
Appendix B Setup CD and Setup Menu DX-Series Setup Menu 3 The system confirms your choice and asks for verification. Type y to continue. 4 Enter the starting cartridge barcode and press Enter. Note: The barcode format must be AANNNN, where A is any uppercase alpha-numeric character and N is any single digit (0-9). Barcodes automatically increment. The system indicates partitioning and formatting for each RAID set on the storage arrays.
Appendix B Setup CD and Setup Menu DX-Series Setup Menu 2 For 400GB Drives: a If you select By quantity, you can create between 1 and 80 cartridges per RAID set. The capacity decreases the more tape cartridges you create. For example, if you select 1 tape cartridge per RAID set, each cartridge has approximately 1.7 TB (1.45 TB for the second RAID set) in capacity. If you select 80 tape cartridges, each cartridge has 20 GB capacity.
Appendix B Setup CD and Setup Menu DX-Series Setup Menu Displaying Diagnostic Data 2 Displaying diagnostic data is included in the DX-Series controller software. It collects status information from the controller and the array so it can be analyzed by Quantum. Tech Tip: When trouble shooting any hardware failure within the DX-Series hardware, have the diagnostic data prior to calling Quantum customer support.
Appendix C Regulatory Statements C FCC Statement 3 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Appendix C Regulatory Statements Taiwan (BSMI) Statement Taiwan (BSMI) Statement 3 !" #$%&'()*+ ,-.
Appendix C Regulatory Statements Industry Canada (Digital Apparatus) Industry Canada (Digital Apparatus) 3 Reference: Interference-Causing Equipment Standard, ICES-003 Issue 2 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Reglément sur le matériel brouilleur du Canada. CISPR-22 WARNING! This is a Class A product.
Appendix C Regulatory Statements Laser Statement LengthMaximum 15 feet (4.6 m) RatingMinimum 10 A, 125 V ATTENTION LIRE LA REMARQUE DANS LE MODE D'EMPLOI. REMARQUE CETTE REMARQUE NE CONCERNE QUE LES ÉTATS-UNIS ET LE CANADA. En cas d'envoi aux États-Unis, utiliser le cordon d'alimentation CERTIFIÉ UL et convenant pour 100-120 V. En cas d'envoi au Canada, utiliser le cordon d'alimentation CERTIFIÉ CSA et convenant pour 100-120 V.
Appendix C Regulatory Statements Battery Statement Laser de classe 1 Produit AVERTISSEMENT : ce système contient un produit laser appelé module de liaison optique conforme à la norme 21 CFR DHHS US sous-chapitre J et IEC 825-1.
Appendix C Regulatory Statements Battery Statement ATTENTION Ce produit contient une batterie au lithium. Si vous remplacez cette batterie par une batterie inadaptée, une explosion risque de se produire. Débarrassez-vous des batteries usagées en suivant les instructions du fabricant. Le lithium est une matière qui peut être dangereuse. Débarrassez-vous de cette batterie conformément à la législation en vigueur. ACHTUNG Dieses Produkt enthält eine Lithiumbatterie.
Appendix C Regulatory Statements Power Cord Statement Power Cord Statement 3 Warning Disconnect all power cords before servicing. Avertissement Déconnectez tous les fils électriques avant d'effectuer des réparations. Warnung Vor der Wartung alle Netzkabel abziehen. Attenzione Prima di effettuare qualsiasi intervento di manutenzione, scollegare tutti i cavi di alimentazione. Advertencia Desconecte todos los cables de alimentación antes de dar mantenimiento.
Appendix C Regulatory Statements Power Cord Statement Disposal of Electrical and Electronic Equipment 3 This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste. Instead, it should be handed over to a designated collection point for the recycling of electrical and electronic equipment.
Appendix C Regulatory Statements Declaration of Conformity Declaration of Conformity Quantum DX-Series User’s Guide 3 132
Glossary B Bit The basic unit of data in a binary numbering system (binary digit), represented by a 0 or a 1. Eight bits equals one byte. Byte The basic unit of computer memory which is large enough to hold one character. C Class A digital device installation. Class A equipment is intended for Commercial Class I laser product Class 1 lasers are products where the power of the laser beam produced (the accessible emission) is always below the Maximum Permissible Exposure value.
Glossary D DLT Digital Linear Tape technology is owned, developed, and manufactured by Quantum Corporation. DLT tape drives use half-inch wide tape. E ESD G Gripper A mechanical component of the extension axis assembly (robotics) which grips and holds a tape cartridge in transit H Host I IEC The International Electrotechnical Commission is based in Geneva, Switzerland.
Glossary bit in a serial fashion. The RS-232 standard defines the function and use of all 25 pins of a DB-25 type connector. S SCSI Small Computer System Interface. An American National Standards Institute (ANSI) communications standard for attaching peripheral equipment to computers. SCSI-2 A second generation SCSI interface which includes command sets for magnetic and optical disks, tapes, printers, processors, CD-ROMs, scanners, medium changers, and communication devices.
Index date and time 51 A Fibre Channel 55 network 49 audible alarm 29 partitioning 40 properties 48 B backup confidence 2 LED descriptions 25 controller operations 19 accessing 39 barcode assignment 46 Quantum DX-Series User’s Guide power switch locations 19 DX-Series controller D DX-Series remote management pages 33 data storage 6 DX-Series storage array date and time audible alarm 29 configuring 51 configuration 39 DX-Series components Fibre Channel interface 10 LED descriptions 26 F
recipients 79 RAID controller LED descriptions 24, 26, 27 RAID controller LEDs 23, 25, 26, 27, 28 RAID sets 9 DX-Series system rebooting 97 send to Quantum 79 software error 79 email notification 78 end user agreement 88 environmental specifications F configuring the security options 52 fan module AL_PA and loop ID 58 compression 7 device mapping 58 system status 60 port settings 57 textual view 38 speed 58 using 37 viewing system performance 75 ATL P1000 42 Quantum DX100 42 Quantum DX30 42 Int
LUN 63 RAID controllers 4 hardware 65 RAID sets 9 performance 75 rebooting 97 viewing tape drive details 61 relocating M Mozilla Suite xv, 34 DX-Series system 32 remote alerts 76 T accessing 76 email page 77 N Taiwan class A regulatory statement 125 robot details 63, 64 network configuration tape cartridge 5 tape drive fields 50 viewing/editing 49 network time protocol (NTP) 51 details 61, 62 S textual view security options 52 time required for backup 2 web pages 38 SNMP 80 P commu
W write protection 45 enabling/disabling 46 Quantum DX-Series User’s Guide 139
