SNMP Integration Guide 6311658-07 Ver. 7, Rel.
SNMP Integration Guide, 6311658-07, Ver. 7, Rel. 0, December 2003. Made in USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2003 by Quantum Corporation. All rights reserved.
Contents Preface Chapter 1 ix Unicenter TND on Windows NT/2000 1 Overview............................................................................................................. 1 System Requirements on Windows NT/2000 ............................................... 2 Level of Security.......................................................................................... 2 Activating SNMP Traps ....................................................................................
Chapter 2 OpenView NNM on Windows NT/2000 13 Overview ...........................................................................................................13 System Requirements on Windows NT/2000..............................................14 Level of Security ........................................................................................14 Installing SNMP Integration Software ..........................................................15 Installing Software from a CD......................
Glossary 39 Index 43 SNMP Integration Guide v
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Figures Figure 1 Component Activation Flags Tab .............................................. 3 Figure 2 Server Preferences Tab ................................................................ 4 Figure 3 SNMP Integration Installation Dialog Box ............................... 5 Figure 4 Welcome Dialog Box.................................................................... 6 Figure 5 Software License Agreement Dialog Box..................................
viii Figure 18 Subnet Map - Truncated View ..................................................29 Figure 19 Object Properties Window ........................................................30 Figure 20 Object Attributes Window.........................................................30 Figure 21 PX720 SNMP Configuration Section........................................34 Figure 22 SNMP Configuration Page ........................................................36 Figure 23 DX-Series SNMP Page.........
Preface This manual describes how to use the SNMP Integration Kit to integrate Quantum Libraries and DX-Series Enhanced Data Protection Systems with the following third party network management software packages: • Unicenter Network and Systems Management® 3.
Audience The intended audience for this manual is network system administrators. Purpose The following topics are covered for each third party network management software integration: Document Organization • System requirements, includes the hardware and software components that are required to be installed and to run properly. • Pre-installation steps for the SNMP software • Installing the SNMP software from a CD or from the internet.
Notational Conventions This manual uses the following conventions: Note: Related Documents Notes emphasize important information related to the main topic. Documents related to the SNMP integration software are shown below: Quantum Documentation Document No. Document Title Document Description 6311631 MC300 Prism Management Card User’s Guide This manual provides server management instructions for the MC300 Prism Management Card for M-Series libraries.
Contacts Quantum company contacts are listed below. Quantum Corporate Headquarters 0 To order documentation on Quantum products contact: Quantum Corporation P.O. Box 57100 Irvine, CA 92619-7100 (949) 856-7800 (800) 284-5101 Technical Publications 0 To comment on existing documentation send e-mail to: doc-comments@quantum.com Quantum Home Page 0 Visit the Quantum home page at: http://www.quantum.
Send faxes for the Customer Support Department to: North/South America: (949) 725-2176 Asia/Pacific Rim: (International Code) +61 7 3839 0955 Europe/Middle East/Africa: (International Code) +44 (0) 1256 848777 Send e-mail for the Customer Support Department to: North/South America: www.quantum.com/askaquestion Asia/Pacific Rim: apachelp@quantum.com Europe/Middle East/Africa: eurohelp@quantum.
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Chapter 1 Unicenter TND on Windows NT/2000 1 Overview 1 Computer Associates (CA) Unicenter TND is a network management tool allowing network administrators to graphically view their networks and the nodes attached to the network. This allows the network administrator to assess the health of these devices, as well as take corrective action if necessary. In order for Quantum Libraries to display as actual library icons in the network management software, you must install the SNMP Integration Kit.
Chapter 1 Unicenter TND on Windows NT/2000 System Requirements on Windows NT/2000 SNMP integration with Unicenter TND consists of the following tasks: • Installing the SNMP Integration Software • Setting Up Unicenter TND • Following Up: Testing the Library Icon System Requirements on Windows NT/2000 1 The SNMP integration with Unicenter TND on NT/2000 requires the following hardware and software components to run properly.
Chapter 1 Unicenter TND on Windows NT/2000 Activating SNMP Traps Activating SNMP Traps 1 To activate the SNMP traps: 1 Click Start and select Programs/Unicenter TND/Enterprise Management/EM Classics/Windows NT/Configuration. 2 Click Settings icon. The EM Settings dialog box appears with the Component Activation Flags tab activated (see figure 1). Figure 1 Component Activation Flags Tab 3 Change the Setting to Yes for the SNMP Trap Server Activated flag.
Chapter 1 Unicenter TND on Windows NT/2000 Pre-Installation Steps Figure 2 Server Preferences Tab 5 Set preference to Yes for SNMP Trap Server Activated. 6 Exit the Unicenter TND Settings dialog box. 7 Reboot the PC for the changes to take effect.
Chapter 1 Unicenter TND on Windows NT/2000 Installing the SNMP Integration Software Installing the SNMP Integration Software 1 You can install the SNMP integration software by downloading it or by installing it from a CD. Download the integration software from the Quantum Customer Support Web site at: www.quantum.com/softwaredownloads Note: Install Unicenter TND before installing the integration software. If Unicenter TND is not installed, the integration procedure will abort.
Chapter 1 Unicenter TND on Windows NT/2000 Installing the SNMP Integration Software Figure 4 Welcome Dialog Box 3 Click Next on the Welcome dialog box. The Software License Agreement dialog box displays (see figure 5). Figure 5 Software License Agreement Dialog Box 4 Read the Software License Agreement. 5 Click Yes to indicate that you accept the terms of this agreement. The Update TND Repository Information dialog box displays (see figure 6).
Chapter 1 Unicenter TND on Windows NT/2000 Installing the SNMP Integration Software Figure 6 Update TND Repository Information Dialog Box Note: Depending on the version of Unicenter TNG Framework you are using, the information in the text boxes may vary. In version 2.1, the repository name should be entered in the form NAME_TNGDB. In version 2.4, the repository name should be entered in the form UNIDB_NAM E. The NAME portion should be the name of the host computer.
Chapter 1 Unicenter TND on Windows NT/2000 Setting Up Unicenter TND Figure 7 Setup Complete Dialog Box 10 To display the readme.txt file, select the Yes, I want to view the readme.txt check box. 11 Click Finish. Your library is now integrated with the Unicenter TND software. Setting Up Unicenter TND After installing the integration software, set up the Unicenter TND by reclassifying the library node.
Chapter 1 Unicenter TND on Windows NT/2000 Setting Up Unicenter TND Figure 8 2-D Map 2 In the 2-D Map, navigate to the network where the library devices are located. 3 Right-click on the object (library) and select delete. The object is removed from the submap.
Chapter 1 Unicenter TND on Windows NT/2000 Following Up: Testing the Library Icon 4 From a DOS prompt: • for an M-Series or P-Series, type: dscvrone -i -h ATLLIB • for a DX30 type: dscvrone -i -h DX30 • for a DX100 type: dscvrone -i -h DX100 • for a PX720 type: dscvrone -i -h PX720 5 Press . This command discovers the library and inserts it into the map. Note: For Unicenter TNG Framework 2.
Chapter 1 Unicenter TND on Windows NT/2000 Uninstalling SNMP Integration Software 3 Take the library offline. After a few moments, the library icon turns red indicating that the library is unavailable. 4 Put the library on-line. 5 Verify that the library Home page displays by right-clicking the library icon. Once the library achieves the on-line state as observed on the library, the library icon on the 2D-map turns green indicating the library is available.
Chapter 1 Unicenter TND on Windows NT/2000 Troubleshooting When the library integration software has been removed from your computer, Windows NT displays the message, Uninstall successfully completed. 8 Click OK. Uninstalling Software from Windows 2000 To remove the library integration software using Windows 2000: 1 1 Log into Windows 2000 with Administrator privileges. 2 Click Start, then point to Settings. 3 Click Control Panel. 4 Double-click the Add/Remove Programs icon.
Chapter 2 2 OpenView NNM on Windows NT/2000 Overview 2 OpenView Network Node Manager (NNM) is one of the leading system monitoring tools for the Windows NT and 2000 platforms. This network management tool allows network administrators to graphically view their networks and the nodes attached to the network. This allows the system administrator to assess the health of these devices and take corrective action if necessary.
Chapter 2 OpenView NNM on Windows NT/2000 System Requirements on Windows NT/2000 SNMP integration with OpenView NNM consists of the following tasks: • Installing SNMP Integration Software • Setting Up OpenView NNM System Requirements on Windows NT/2000 2 The SNMP integration with OpenView NNM on NT/2000 requires the following hardware and software components to run properly.
Chapter 2 OpenView NNM on Windows NT/2000 Installing SNMP Integration Software Installing SNMP Integration Software 2 You may download the integration software from the Quantum Customer Support Web site at www.quantum.com/softwaredownloads or install it from the CD. Note: Installing Software from a CD 2 Install OpenView NNM before installing the integration software. If OpenView NNM is not installed, the integration procedure will abort.
Chapter 2 OpenView NNM on Windows NT/2000 Installing SNMP Integration Software Figure 10 Welcome Dialog Box 4 Click Next on the Welcome dialog box. The Software License Agreement dialog box displays (see figure 11). Figure 11 Software License Agreement Dialog Box 5 Read the Software License Agreement. 6 Click Yes on this dialog box to indicate that you accept the terms of this agreement. The Setup Complete dialog box appears (see figure 12).
Chapter 2 OpenView NNM on Windows NT/2000 Duplicate IP Addresses Figure 12 Setup Complete Dialog Box 7 To display the readme.txt file, select the Yes, I want to view the readme.txt check box. 8 Click Finish. 9 Your library is now integrated with the OpenView NNM software. Duplicate IP Addresses 2 As a final step in the SNMP integration with HP OpenView NNM, an entry needs to be added to the HP OpenView nodiscover file.
Chapter 2 OpenView NNM on Windows NT/2000 Setting Up OpenView NNM To create duplicate IP addresses: 1 Determine the IP address of the PMC Ethernet port. If the IP address of the PMC Ethernet port attached to the network begins with anything other than the number 10, the IP address of the second port is 10.0.0.254. Otherwise, the IP address of the second Ethernet port is 192.168.0.254. 2 Create an ASCII file. Name and place it as follows:P \HP Openview\NNM\conf\netmon.
Chapter 2 OpenView NNM on Windows NT/2000 Setting Up OpenView NNM Figure 13 Subnet Map The library node should display as an Quantum Library icon. Changing Symbol Type 2 If the library node does not display as an Quantum Library icon, change the symbol type. To change the symbol type: 1 Right-click on the library object and select Change Symbol Type from the pop-up menu. The Change Symbol Type dialog box displays (see figure 14).
Chapter 2 OpenView NNM on Windows NT/2000 Setting Up OpenView NNM Figure 14 Change Symbol Type Dialog Box 2 Select Device in Symbol Classes and select the Quantum Library symbol in Symbol Subclasses for Class Device (see figure 14). 3 Click OK. 4 The Quantum Library node should change to an Quantum Library icon. Once your icon displays properly, proceed with configuring the status source and configuring the object attributes.
Chapter 2 OpenView NNM on Windows NT/2000 Setting Up OpenView NNM Figure 15 Symbol Properties Dialog Box 2 Change the status source to Object and click OK. Configuring Object Attributes 2 To configure library attributes: 1 Select the Quantum Library icon and right-click. Select Object Properties from the pop-up menu. The Object Properties dialog box displays (see figure 16).
Chapter 2 OpenView NNM on Windows NT/2000 Following Up: Testing the Library Icon 2 Select General Attributes and click Edit Attributes. The Attributes dialog box displays (see figure 17). Figure 17 Attributes Dialog Box 3 The attribute isHTTPSupported should be set to True. If not, select the attribute to change the setting. 4 Click OK. Your attributes are configured. The library icon will appear in the map. The color and/or shape of the icon reflects the health of the library.
Chapter 2 OpenView NNM on Windows NT/2000 Uninstalling Library Integration Software The Unavailable Trap Event dialog box displays the following message: Library_Name; The storage library has changed from an available to an unavailable state. 2 Click Close. The library icon turns red. 3 Turn the library on-line. Once the library achieves the on-line state as observed on the library front panel, the library icon on OpenView NNM map turns green indicating the library is available.
Chapter 2 OpenView NNM on Windows NT/2000 Troubleshooting Uninstalling Software from Windows 2000 To remove the library integration software using Windows 2000: 2 1 Log into Windows 2000 with Administrator privileges. 2 Click Start, then point to Settings. 3 Click Control Panel. 4 Double-click the Add/Remove Programs icon. 5 Select HP OpenView Integration from the list of currently installed programs. 6 Click Change/Remove. 7 Click Yes.
Chapter 3 3 OpenView NNM on Solaris Overview 3 OpenView Network Node Manager (NNM) is one of the leading system monitoring tools for the Solaris platform. This network management tool allows network administrators to graphically view their networks and the nodes attached to the network. This allows the network administrator to assess the health of these devices, as well as take corrective action if necessary.
Chapter 3 OpenView NNM on Solaris System Requirements on Solaris SNMP integration with OpenView NNM consists of the following tasks: • Installing SNMP Integration Software • Setting Up OpenView NNM System Requirements on Solaris 3 The SNMP integration with OpenView NNM on Solaris requires the following hardware and software components to run properly: Level of Security 3 • Sun or UNIX workstation with Sun Solaris 2.6, 2.7, or 2.
Chapter 3 OpenView NNM on Solaris Installing SNMP Integration Software Installing Software from a CD 3 To install the integration software from a CD: 1 Close OpenView NNM. 2 Insert the SNMP Integration CD into the CD-ROM drive of the computer where the OpenView NNM software is installed. 3 Mount the CD-ROM drive if it is not already mounted. Assuming that the CD-ROM drive is mounted at /cdrom/cdrom1, run the following commands: #cd /cdrom/cdrom1 #cd HPOpenview/solaris #.
Chapter 3 OpenView NNM on Solaris Duplicate IP Addresses Duplicate IP Addresses 3 As a final step in the SNMP integration with HP OpenView NNM, an entry needs to be added the HP OpenView nodiscover file. This entry is necessary to ensure that the IP address of the second Ethernet port on the PMC is not detected as a duplicate IP address when more than one PMC is attached to a network. Before powering on the library containing the PMC, perform the duplicate IP addresses procedure.
Chapter 3 OpenView NNM on Solaris Setting Up OpenView NNM 2 Navigate to the network where the library devices are located (see figure 18). Figure 18 Subnet Map - Truncated View The library node should display as an Quantum Library icon. Configuring Object Attributes 3 To configure object attributes: 1 Click Edit on the menu and select Object Properties. The Object Properties window displays (see figure 19).
Chapter 3 OpenView NNM on Solaris Setting Up OpenView NNM Figure 19 Object Properties Window 2 Select General Attributes and click View/Modify Object Attributes. The Attributes window displays (see figure 20). Figure 20 Object Attributes Window 3 Click True for the isHTTPSupported attribute. 4 Click OK. Your attributes are now configured. Configure the SNMP subsystem of your library (see appendix A).
Chapter 3 OpenView NNM on Solaris Following Up: Testing the Library Icon Following Up: Testing the Library Icon 3 To test the library icon: Note: Prior to conducting this test, verify that no library processes are running. 1 Turn the library off. The Unavailable Trap Event window displays the following message: Library_Name; Library has changed from available to unavailable. 2 Click Close. The library icon turns red. 3 Turn the library on.
Chapter 3 OpenView NNM on Solaris Troubleshooting Uninstalling Software 3 Mount the CD-ROM drive if it is not already mounted. Assuming that the CD-ROM drive is mounted at /cdrom/cdrom1, run the following commands: #cd /cdrom/cdrom1 #cd HPOpenview/solaris # ./uninstall Troubleshooting 3 The following troubleshooting information contains possible problems and resolutions for OpenView NNM. Problem: Library object color changes to blue.
Appendix A Configuring the SNMP Management Web Page A This section describes how to configure the SNMP Management Web Page in Unicenter TND and OpenView NNM. PX720 1 To configure the SNMP Management Web Page in Unicenter TND or OpenView NNM: 1 Access the Library Home Page and configure the SNMP page. • In Unicenter TND, from the 2-D Map, right-click on the library icon and click on Library Home page from the pop-up menu.
Appendix A Configuring the SNMP Management Web Page PX720 4 Scroll down to the SNMP section of the Events page (see figure 22). Figure 21 PX720 SNMP Configuration Section 5 In the Generate SNMP Trap on these Event Types section, make the following changes: a Enable traps as desired. All traps may be enabled. 6 Click Save to save your changes.
Appendix A Configuring the SNMP Management Web Page P-Series and M-Series 7 In the Trap Destination section, enter the IP address where Unicenter TND or OpenView NNM is running. Note: At least one trap destination must be specified. SNMP integration is complete. P-Series and M-Series 1 To configure the SNMP Management Web Page in Unicenter TND or OpenView NNM: 1 Access the Library Home Page and configure the SNMP page.
Appendix A Configuring the SNMP Management Web Page P-Series and M-Series Figure 22 SNMP Configuration Page 4 In the View/Change SNMP Configuration section, make the following changes: In the Library Name box, enter the library name. a Note: 36 The library name must not contain any spaces. b In the Location box, enter the library’s location. c Enable Available Traps and Unavailable Traps. d Enable other traps as desired.
Appendix A Configuring the SNMP Management Web Page DX-Series In the Trap Destination field, enter the IP address where the OpenView NNM is running. e Note: At least one trap destination must be specified. 5 Click Apply to save your changes. SNMP integration with OpenView NNM is complete. DX-Series 1 To configure the SNMP Management Web Page in Unicenter TND or OpenView NNM: 1 Access the Library Home Page and configure the SNMP page.
Appendix A Configuring the SNMP Management Web Page DX-Series Figure 23 DX-Series SNMP Page 4 In the Trap Selection section, make the following changes: a Enable Library Available and Library Unavailable traps. b Enable other traps as desired. c Click Apply to save your changes. 5 In the Trap Destination field, enter the IP address where Unicenter TND or OpenView NNM is running. Note: At least one trap destination must be specified.
Glossary A Autoplay A Windows option that provides a software response to hardware actions initiated by the user on the machine, such as the appearance of SNMP integration installation screens. B banner frame The Web browser frame that extends across the top of the screen. It displays the corporate logo and software name. C Cancel button. Discards changes to the properties and attributes of a page or dialog box and closes it.
domain In the Internet, a part of the naming hierarchy identifying a network or subnet. Syntactically, a domain name consists of a sequence of names (labels) separated by periods (dots). E Ethernet A local-area network protocol using high-speed communications at 10, 100, or 1000 megabits per second. F frame A distinct and separate section of a Web page, commonly divided into a banner frame, a navigation frame, and a management frame. The banner frame commonly displays title information.
MIB Management Information Base. A hierarchical collection of objects that can be accessed via an SNMP management protocol. N The Web browser frame on the left of the screen which displays a list of the Management Console Web pages. navigation frame Node A device with a direct point of access to a network. O offline Ready for communication with a diagnostic computer. OK button Commits changes made to a dialog box and closes it. online Ready for communications with a host.
Information Bases (MIBs) and return this data to the SNMP requesters. Status Icon The status icon is located on the Home Page. It indicates the library status by the background color of the icon. T trap A program interrupt, usually caused by some exceptional situation in the user program. In most cases, the user performs some action, then returns control to the program. U URL Uniform Resource Locator.
Index I O Integration software installation OpenView NNM OpenView NNM 15 setup 18 Unicenter TND 5 system requirements 14 Internet browser Windows 2000 14 Microsoft Internet Explorer 2 Windows NT 14 IP Addresses 17 P L Pre-Installation 4 Level of Security OpenView NNM 14 Levels of security Unicenter TND 2 R Repository name 7 M Microsoft 2 Microsoft Internet Explorer 2 SNMP Integration Guide S Security levels 2 43
SNMP traps activating 3 Software License Agreement OpenView NNM 16 Unicenter TND 6 System requirements OpenView NNM with Solaris 26 OpenView NNM with Windows NT/2000 14 Unicenter TND with Windows NT/2000 2 T Testing library icon 10 Troubleshooting OpenView NNM on Solaris 32 OpenView NNM on Windows 24 SNMP Integration 12 U Unicenter TND settings (Window) 3 setup 8 system requirements (Windows) 2 Uninstalling Library Integration Software 11 44 SNMP Integration Guide