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Quantum DPM5500 User’s Guide, 81-81527-01 A01, November 2005, Made in USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice. COPYRIGHT STATEMENT Copyright 2005 by Quantum Corporation. All rights reserved.
Contents Chapter 1 DPM5500 System Description 1 Overview..............................................................................................................1 A New Approach to Data Protection .......................................................2 Optimized Performance for Windows Environments ...........................2 Superior Service and Support....................................................................3 Features and Benefits .....................................................
Contents Chapter 2 DPM5500 Remote User Interface 17 DPM5500 Web Pages .......................................................................................17 DPM5500 Web Page Menu Items ...........................................................18 Accessing DPM5500 Web Pages .............................................................18 System Status ....................................................................................................20 Accessing System Status .........................
Contents Quantum DPM5500 User’s Guide v
Chapter 1 1 DPM5500 System Description This chapter describes the DPM5500 system and its components. The chapter consists of: • Overview • Features and Benefits • DPM5500 System • Hard Drive Storage • Supported RAID Configurations • Turning on the System • DPM5500 Operations • Relocating the DPM5500 System • Migrating Data Off the DPM5500 • Contacts Overview 1 Quantum is a leader in disk-based backup and is committed to the ongoing development of tiered storage solutions for data protection.
Chapter 1 DPM5500 System Description Overview the performance, reliability, availability, and return-on-investment of the backup, recovery and archive process, based upon the business value of customers’ data over time. As the next major progression in delivering on its tiered data protection strategy, Quantum’s DPM5500 is an integrated disk solution based upon Microsoft® System Center Data Protection Manager 2006 (DPM).
Chapter 1 DPM5500 System Description Features and Benefits Superior Service and Support The DPM5500 Series comes with a one-year next business day standard 1 warranty and StorageCare™ Guardian, Quantum’s new proactive remote monitoring solution. The warranty can be extended for long-term protection and peace of mind at an affordable price. Additional 5x9x4 and 7x24x4 service contract upgrade response levels are also available.
Chapter 1 DPM5500 System Description DPM5500 System DPM5500 System 1 The system takes advantage of high speed hard drives to greatly reduce the time required for backup/restore functions and also improve confidence in completing the backup in the time allowed. Table 1 DPM5500 Capacity Specifications DPM5500 System DPM Model (with Drive Size) Raw Capacity DPM5500 (400 GB drives) 4.8 TB to 9.
Chapter 1 DPM5500 System Description DPM5500 System Figure 1 DPM5500 System Components Drive sleds Power and reset buttons Center fans Ethernet ports Left-hand blower Quantum DPM5500 User’s Guide Power supplies Right-hand blower 5
Chapter 1 DPM5500 System Description Hard Drive Storage Hard Drive Storage 1 Serial ATA II hard drives (see figure 2) are the heart of both the DPM5500 systems. The storage space on these hard drives (1 drive per drive sled = 24 total drives for DPM5500) appear to the DPM application as storage space. Figure 2 DPM5500 Hard Drives Hard drive sled Caution: Quantum DPM5500 User’s Guide Removing hard drives during system operation may cause loss of data or degraded system performance.
Chapter 1 DPM5500 System Description Supported RAID Configurations RAID Sets 1 The DPM5500 system is divided into RAID sets. The DPM5500 system can contain up to four RAID sets (two per array controller): Array Controller 1 (drive sleds 0 through 11) 1 • The first RAID set is made up of the first six drive sleds (drive sleds 04 including the parity drive with drive 5 as a hot spare). • The second RAID set is made up of the next six drive sleds (drive sleds 6-11 including the parity drive).
Chapter 1 DPM5500 System Description Turning on the System frees up the concentration on a single drive, improving overall subsystem throughput. The RAID 5 parity encoding scheme maintains the system’s ability to recover any lost data should a single drive fail. This can happen as long as no parity stripe on an individual drive stores the information of a data stripe on the same drive.
Chapter 1 DPM5500 System Description Turning on the System Figure 4 Turning on the DPM5500 Power button Quantum DPM5500 User’s Guide 9
Chapter 1 DPM5500 System Description DPM5500 Operations DPM5500 Operations 1 The DPM5500 has a series of LED indicators located on the front and back of the system. Refer to the following sections for LED locations and descriptions: • Chassis LEDs and Buttons • Hard Drive Sled LEDs • Ethernet Port LEDs Chassis LEDs and Buttons 1 The front of the DPM5500 chassis has a series of LED indicators and buttons.
Chapter 1 DPM5500 System Description DPM5500 Operations Table 2 DPM5500 LEDs Hard Drive Sled LEDs Button/LED Description Power button Powers the DPM5500 system on or off. Reset button Resets the DPM5500 system. Network port 1/2 activity This LED flashes indicating activity on the network ports. Hard drive failure This LED flashes with an audible alarm when a hard drive has failed. Look at the front of the unit to identify the failed hard drive with an red LED indicator.
Chapter 1 DPM5500 System Description DPM5500 Operations Table 3 Drive Sled LEDs Ethernet Port LEDs LED Description LEDs off No power. Blue LED solid The hard drive is powered on and available for storage. Blue LED blinking The hard drive is active and receiving data. Red LED solid The hard drive sled has failed. Replace the hard drive sled (see the Quantum DX3000/ DX5000/DPM5500 Hard Drive Replacement Instructions (PN 81-81506) included on the documentation CD.
Chapter 1 DPM5500 System Description DPM5500 Operations Table 4 Ethernet Port LEDs Power Supply LED LED Description Left LED amber blinking Activity on the Ethernet port. Right LED green Ethernet communication on the port at 10/ 100 MHz. Right LED amber Ethernet communication on the port at 1GHz. Left and Right LEDs off No activity on the Ethernet port. 1 On the back of the DPM5500 chassis, each power supply contains an LED that indicates the health status of the power supply.
Chapter 1 DPM5500 System Description Migrating Data Off the DPM5500 Table 5 Power Supply LED LED Description LED is green Power supply is operating normally. LED is red. The power supply has failed. Refer to the Quantum DX3000/DX5000/DPM5500 Power Supply Replacement Instructions (PN 8181504) for more information. Migrating Data Off the DPM5500 1 The DPM5500 contains a dual port SCSI board (see figure 9) to allow you to backup data stored on the DPM5500.
Chapter 1 DPM5500 System Description Relocating the DPM5500 System Backing Up the Microsoft DPM Database Files The Microsoft DPM database files are used to store the information 1 responsible for maintaining the data stored on the hard drives. Quantum strongly recommends that your backup these database files located on the DPM5500 at: C:\Program Files\Microsoft Data Protection Manager\DPM\DPMDB These database files should be stored on another storage device such as a tape library.
Chapter 1 DPM5500 System Description Contacts Send faxes for the Customer Support Department to: North/South America: (949) 725-2176 Asia/Pacific Rim: (International Code) +61 7 3862 4677 Europe/Middle East/Africa: (International Code) +44 (0) 1256 848777 To contact the Customer Support Department use the following web/ addresses: North/South America: www.quantum.com/askaquestion Asia/Pacific Rim: apachelp@quantum.com Europe/Middle East/Africa: eurohelp@quantum.
Chapter 2 2 DPM5500 Remote User Interface The DPM5500 systems utilizes a web-based interface which allows you to configure and manage the system from a remote workstation on the same network.
Chapter 2 DPM5500 Remote User Interface DPM5500 Web Pages • Mozilla Suite 1.7 on Solaris 10 You can download this software from http://www.mozilla.org. • Firefox 1.0.6 on Windows You can download this software from http://www.mozilla.org. • Java Plug-in 1.4.2 or later You can download this software from http://www.java.com DPM5500 Web Page Menu The following figure depicts the menu items available from the DPM5500 Items 2 Web pages.
Chapter 2 DPM5500 Remote User Interface DPM5500 Web Pages 2 In the Address field, type http://IPaddress/ where IP address is the IP address for the system. Note: This IP address uses https, not the common http and there is also a special port (8098) that must be used. This address must be used every time the web pages are accessed. The Log In page displays. 3 Enter the Username and password. Note: The default user name is administrator. The default password is Quantum-DPM.
Chapter 2 DPM5500 Remote User Interface System Status Table 6 Welcome Screen Options Welcome Screen Option Description Take a tour Select this option to take a quick tour of Windows Storage Server 2003. Set server name Select this option to set the server name. This server name is used for client computer access. Quantum web site Select this option to access the Quantum web site for downloads and other information.
Chapter 2 DPM5500 Remote User Interface System Status Figure 12 System Status Page Enclosure status The System Status page provides access to the Enclosure Status page. 1 To view the hardware status, click Enclosure Status. The Enclosure Status page displays (see figure 13).
Chapter 2 DPM5500 Remote User Interface System Status Figure 13 Enclosure Status Refer to the following table for the enclosure status details (see table 7). Table 7 Enclosure Status Details Quantum DPM5500 User’s Guide Enclosure Status Details Description Controller 1 and 2 Controller 1 and controller 2 refer to the RAID controllers connected to the hard drives. Controller 1 controls the first twelve hard drives. Controller 2 controls the last twelve hard drives (if installed).
Chapter 2 DPM5500 Remote User Interface System Status Enclosure Status Details Description Temperature Sensors This section displays the temperature of each CPU as well as the overall system temperature. Voltage Sensors This section displays the CPU and system voltages. Power Supplies The DPM5500 has four power supplies installed in the chassis. This section displays the overall status of the power supply.
Chapter 2 DPM5500 Remote User Interface System Configuration System Configuration 2 The System Configuration page allows you to change the system identity and RAID configuration. Accessing System Configuration To access the System Configuration page, from the DPM5500 web pages, 2 click System Configuration located at the top of the screen. The System Configuration screen displays (see figure 14).
Chapter 2 DPM5500 Remote User Interface System Configuration The Identification screen displays (see figure 15). Figure 15 Identification Page Edit the identification information as desired and click OK (see table 9 for a description of the fields). Table 9 Identification Information Fields Quantum DPM5500 User’s Guide Field Description Description Enter a short description of the DPM5500. This information will help identify this specific system.
Chapter 2 DPM5500 Remote User Interface System Configuration Field Description Company Enter the company name where the DPM5500 is located Company Address Enter the company address where the DPM5500 is located 2 To access the RAID screen, from the System Configuration page, click the RAID RAID link. The RAID screen displays (see figure 16).
Chapter 2 DPM5500 Remote User Interface Network Configuration Table 10 RAID Status Information Field Description RAID Controllers There are two RAID controllers in the DPM5500. Up to twelve hard drives can be assigned to each RAID controller. RAID Sets Each controller can have two possible RAID sets (see table 8 on page 23). Hard Drives The DPM5500 can have up to twenty four hard drives installed.
Chapter 2 DPM5500 Remote User Interface Network Configuration Figure 17 Network Configuration Page The Network Configuration page is divided into five sections: • Identification • Global Settings • Network Interfaces • Administrator • Administration Web Site Identification 2 The DPM5500 must have identification information so client computers on the network can access the system. To access the Identification screen, from the Network Configuration page, click the Identification link.
Chapter 2 DPM5500 Remote User Interface Network Configuration Figure 18 Network Identification Screen Edit the network identification information as desired and click OK (see table 9 for a description of the fields). Table 11 Network Identification Information Fields Quantum DPM5500 User’s Guide Field Description Server Name Enter a short description of the DPM5500. This information will help identify this specific system. DNS Suffix Enter the DNS suffix. This is optional.
Chapter 2 DPM5500 Remote User Interface Network Configuration Global Settings 2 The Global Settings screen is used to change the overall network settings for the DPM5500 by configuring the IP settings as well as specifying the NDS suffixes and LMHOSTS and HOSTS files to use. To access the Global Settings screen, from the Network Configuration page, click the Global Settings link. The Global Settings screen displays (see figure 19).
Chapter 2 DPM5500 Remote User Interface Network Configuration Field Description NetBIOS LMHOSTS Select Enable LMHOSTS lookup and edit the LMHOSTS file by clicking in the box and editing the information. TCP/IP Hosts Network Interfaces Edit the hosts file by clicking in the box and editing the information. 2 The Ethernet ports located on the back of the DPM5500 (see figure 7 on page 12) provide a physical interface with the local network.
Chapter 2 DPM5500 Remote User Interface Network Configuration • Type of network adapters • Current IP identification • Status (Connected or Not Connected) When finished viewing the Network Interfaces screen, click OK. Administrator 2 The Administrator screen is used to edit the Administrator username and password. The administrator account has access to all areas of the DPM5500 remote user interface. To access the Administrator screen, from the Network Configuration page, click the Administrator link.
Chapter 2 DPM5500 Remote User Interface Network Configuration Table 13 Administrator Fields Administration Web Site Field Description Username Enter the username for the administrator account. Current Password Enter the current password in order to change the password. New Password Enter the new password. Confirm Password Re-enter the new password to confirm. 2 The Administration Web Site allows you to change the IP address(es) and ports used to access the DPM5500 remote user interface.
Chapter 2 DPM5500 Remote User Interface Users Edit the Administrator Web Site screen as desired and click OK (see table 14 for a description of the fields). Table 14 Administration Web Site Fields Field Description All IP Addresses Select this field if all IP address can access the DPM5500 remote user interface. Just this IP Address Select this field if a specific IP address is used to access the DPM5500 remote user interface.
Chapter 2 DPM5500 Remote User Interface Users Figure 23 Users Page The Users page is divided into two sections: • Local Users • Local Groups Local Users 2 A local user account is an account that exists on the DPM5500 and grants users or groups access to the system. To access the Local Users screen, from the Users screen, click the Local Users link. The Local Users screen displays (see figure 24).
Chapter 2 DPM5500 Remote User Interface Users Figure 24 Local Users Edit the Local Users screen as desired and click Back. To add a new user, click New and enter the information for the new user account. Local Groups 2 A local group account is an account that exists on the DPM5500 and grants access to DPM5500 resources. To access the Local Groups screen, from the Users screen, click the Local Groups link. The Local Groups screen displays (see figure 25).
Chapter 2 DPM5500 Remote User Interface Maintenance Figure 25 Local Groups Edit the Local Groups screen as desired and click Back. To add a new groups, click New and enter the information for the new group account. Maintenance 2 The Maintenance page allows you to perform general DPM5500 maintenance tasks. Accessing Maintenance 2 To access the Maintenance page, from the DPM5500 web pages, click Maintenance located at the top of the screen. The Maintenance page displays (see figure 26).
Chapter 2 DPM5500 Remote User Interface Maintenance Figure 26 Maintenance Page The Maintenance page is divided into the following sections: • Date and Time • Shutdown • Logs • Adaptec® Storage Manager • DPM Administrator Console • Backup • Remote Desktop • Alert E-Mail • UPS Date and Time 2 The Date and Time screen allows you to set the date, time, and time zone used by the DPM5500. To access the Date and Time screen, from the Maintenance screen, click the Date and Time link.
Chapter 2 DPM5500 Remote User Interface Maintenance Figure 27 Date and Time Screen Edit the date and time information as desired and click OK when finished. Shutdown 2 The Shutdown screen is used to shut down, restart, or schedule a shutdown or restart of the DPM5500. To access the Shutdown screen, from the Maintenance screen, click the Shutdown link. The Shutdown screen displays (see figure 28).
Chapter 2 DPM5500 Remote User Interface Maintenance Figure 28 Shutdown Screen Select the option you want to perform: Shutdown, Restart, or Schedule Shutdown. Logs 2 The Logs screen provides access to logs generated by DPM5500. These messages are used to track the operations performed on the system. To access the Logs screen, from the Maintenance screen, click the Logs link. The Logs screen displays (see figure 28).
Chapter 2 DPM5500 Remote User Interface Maintenance Figure 29 Logs Screen Select the log you want to view: • Application Log - The application log contains events logged by programs. • Security Log - The security log can record security events such as valid and invalid logon attempts. • System Log - The system log contains events logged by the operating system components.
Chapter 2 DPM5500 Remote User Interface Maintenance The Adaptec Storage Manager screen displays the health status of the two mirrored hard drives used to store the DPM5500 operating system and DPM software. If one of the drives fails, the Adaptec Storage Manager will indicate which drive has failed (drive 0 or drive 1). DPM Administrator Console 2 The DPM Administrator Console screen provides access to Microsoft Data Protection Manager. For more information, refer to Microsoft’s documentation.
Chapter 2 DPM5500 Remote User Interface Maintenance The DPM5500 server desktop displays. When finished, click Close. Alert E-Mail 2 The DPM5500 can be configured to generate an automatic email notification when an alert is raised. you can choose to be notified when any type of alert is raised or only for specific alert types, such as information, warning, or critical alerts. To access the Alert E-Mail screen, from the Maintenance screen, click the Alert E-Mail link.
Chapter 2 DPM5500 Remote User Interface Maintenance Field Description Enable alert email Select this option to enable the alert email system. Send critical alert email Select this item to send an email alert when a critical event has occurred on the DPM5500. Send warning alert email Select this item to send an email alert when a warning event has occurred on the DPM5500. Send informational alert email Select this item to send an email alert when a informational event has occurred on the DPM5500.
Chapter 2 DPM5500 Remote User Interface Maintenance Figure 31 UPS Screen Edit the UPS screen as desired and click OK (see table 14 for a description of the fields). Table 16 UPS Fields Field Enable the UPS service on this server Quantum DPM5500 User’s Guide Description Select this option to enable the UPS service on the DPM5500. Manufacturer Select manufacturer of the UPS used with the DPM5500. Model Select model of UPS used with the DPM5500.
Appendix A A DPM5500 System Specifications This appendix lists characteristics and specifications the DPM5500. These characteristics and specifications are categorized as follows: • Physical Characteristics • Performance Characteristics • Environmental Specifications Note: Quantum DPM5500 User’s Guide For hard drive specifications see the appropriate hard drive product manual.
Appendix A DPM5500 System Specifications Physical Characteristics Physical Characteristics 1 Table 17 provides dimensions and other physical characteristics of the DPM5500 components. Table 17 Physical Characteristics Table 18 Interfaces DPM5500 Chassis width 19 in (48.3 cm) Chassis height 8.75 in (22.2 cm), 5U Chassis depth 25.4 in (64.5 cm) Chassis Weight 122 in (55.
Appendix A DPM5500 System Specifications Performance Characteristics Performance Characteristics 1 Table 19 lists the reliability characteristics of the DPM5500 system. Table 19 Reliability Characteristics MTBF Controller - 200,000 power-on hours Storage Array - 2,000,000 power-on hours 99.999% reliability MTTR Less than 30 minutes Environmental Specifications 1 Table 20 provides various library environmental specifications.
Appendix A DPM5500 System Specifications Environmental Specifications Relative humidity Operating 20% to 80%, non-condensing Shipping and storage 15% to 95%, non-condensing Operating 0 to 10,000 ft. (0 to 3,048 m) Shipping and storage 0 to 39,370 ft. (0 to 12,000 m) Operating 3,590 Btu/hour Sound power level Operating 8.10 Bel Idle 7.
