CERTANCE Online User's Guide CP 3100 D2D2T Solution i
Copyright and Trademarks Copyright © 2004 by Certance LLC. All Rights Reserved. Part Number 50001836 May, 2004 Certance and the Certance logo are trademarks of Certance LLC. Other product names are trademarks or registered trademarks of their respective owners. Certance reserves the right to change, without notice, product offerings or specifications. No part of this publication may be reproduced in any form without written permission from Certance LLC.
Warnings All safety and operating instructions should be read before this product is operated, and should be retained for future reference. This unit has been engineered and manufactured to assure your personal safety. Improper use can result in potential electrical shock or fire hazards. In order not to defeat the safeguards, observe the following basic rules for installation, use and servicing.
Precautions • Do not use oil, solvents, gasoline, paint thinners, or insecticides on the unit. • Do not expose the unit to moisture or to temperatures higher than 104 °F (40 °C) or lower than -40 °F (-40 °C). • Keep the unit away from direct sunlight, strong magnetic fields, excessive dust, humidity, and electronic/electrical equipment, which generate electrical noise. • Hold the power cord by the head when removing it from the AC outlet; pulling the cord can damage the internal wires.
FCC Notice This equipment generates and uses radio frequency energy and, if not installed and used properly — that is, in strict accordance with the manufacturer's instructions — may cause interference to radio communications or radio and television reception.
Contents Chapter 1 – Introduction ................................................ 12 The Challenges of Data Protection ........................................................12 Introducing the CP 3100 .....................................................................12 Features and Benefits ..........................................................................13 CP 3100 Configurations .....................................................................13 Understanding Terms and Concepts ..........
Viewing Messages ..............................................................................81 Restarting or Shutting Down the CP 3100 ..............................................82 Chapter 7 – CP 3100 LEDs.............................................. 83 Front Panel LEDs .................................................................................83 System LED ........................................................................................84 Attention LED .................................
List of Figures Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 1. Backup Data Flow from a Host to a CP 3100 Virtual Tape Cartridge .......... 16 2. Restore Data Flow from a CP 3100 Virtual Tape Cartridge ........................ 17 3. Restore Data Flow from a Physical Tape through the CP3100.....................
Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. Selecting an Advanced Operation ........................................................ 72 System Info Page ................................................................................ 75 Firmware Update Page........................................................................ 77 Inventory Page .........................................
List of Tables Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table Table 1. CP 3100 Configurations...................................................................... 13 2. CP 3100 Series Configuration Options ................................................. 14 3. Date/Time Settings Page ..................................................................... 47 4. Password Settings Page ..................................
1 Introduction The Challenges of Data Protection Today’s demanding business environments have created a standard where anything other than flawless execution puts business at risk. In addition, the proliferation of the Internet has led to the erosion of traditional boundaries and limitations, creating unprecedented business opportunities while introducing new threats to data security.
Introduction Features and Benefits The CP 3100 is available as a turnkey configuration that consists of a desktop or 1U rack-mount solution equipped with an integrated Certance DAT 72 tape drive. Customers who already have a DDS-4 or DAT 72 tape drive can build their own D2D2T solution by combining a 5.25-inch halfheight internal, desktop, or 1U rack-mount solution using their existing tape drive investment.
Introduction Understanding Terms and Concepts Table 2.
Introduction CP 3100 Theory of Operation Migrate The process by which the CP 3100 removes data from the Storage Pool to make room for newly backed up data. Data will only be migrated if it has been successfully archived (written to physical tape) previously. Data is migrated using a least recently used (LRU) algorithm, which migrates data starting with the oldest backed-up data. Physical Tape Cartridge (PTC) An actual tape cartridge used for archive and restore operations.
Introduction CP 3100 Theory of Operation lates the robot’s actions using firmware, and organizes the capacity of the disk drive into a set of virtual tape cartridges (VTCs). The number of data cartridges in a physical autoloader is limited by the mechanical constraints of the autoloader’s magazine. A virtual autoloader does not have the same constraint and therefore can contain many more virtual tape cartridges.
Introduction CP 3100 Theory of Operation 1. Host requests tape. 2. CP 3100 returns data from virtual tape. Figure 2. Restore Data Flow from a CP 3100 Virtual Tape Cartridge Restore Data Flow from Physical Tape If the virtual tape cartridge matching the backup software's request is not available, the CP 3100 flashes the Attention LED, prompting you to consult RemoteAdmin and/or insert the physical tape into the physical tape drive.
Introduction Using This Guide Using This Guide This User’s Guide describes how to install, configure, and care for the CP 3100. Please read the appropriate chapters carefully, and keep this Guide handy for future reference. • Chapter 2 provides quick-start instructions for getting the CP 3100 up and running in the shortest possible time. • Chapter 3 provides detailed installation instructions.
2 Quick Start Installation This chapter provides quick-start instructions for getting the CP 3100 up and running in the shortest possible time. Topics in this chapter are: • “Installing an Internal CP 3100” on page 19 • “Installing a Desktop CP 3100” on page 21 • “Installing a Rack-Mount CP 3100” on page 22 NOTE: If you prefer more detailed instructions, see Chapter 3 for drive installation instructions.
Quick Start Installation Installing an Internal CP 3100 ❑ 9. ❑ 10. Register the CP 3100. If your operating system or backup software does not recognize the CP 3100, you may need to install drivers. See “Installing the Driver” on page 31. See “Registering the CP 3100” on page 35. ❑ 11. Perform the initial CP 3100 setup procedures: • Log into RemoteAdmin. See “Logging into RemoteAdmin” on page 44. • Set the CP 3100 clock to the current date and time.
Quick Start Installation Installing a Desktop CP 3100 Installing a Desktop CP 3100 Use the following procedure to get a desktop CP 3100 up and running. Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. ❑ 1. Unpack the contents of your package, and check for damaged items. See “Unpacking and Inspection” on page 23. ❑ 2. Obtain the additional items you need to install the CP 3100.
Quick Start Installation Installing a Rack-Mount CP 3100 Installing a Rack-Mount CP 3100 Use the following procedure to get a rack-mount CP 3100 up and running. Print this page and check each step as you complete it. If you need more information about a step, turn to the section referenced in the step. ❑ 1. Unpack the contents of your package, and check for damaged items. See “Unpacking and Inspection” on page 23. ❑ 2. Obtain the additional items you need to install the CP 3100.
3 Installing the CP 3100 This chapter describes how to install the CP 3100. Topics in this chapter are: • “Unpacking and Inspection” on page 23 • “Installing an Internal CP 3100” on page 23 • “Installing a Desktop CP 3100” on page 36 • “Installing the Rack-Mount CP 3100” on page 40 Unpacking and Inspection Although the CP 3100 is inspected and carefully packaged at the factory, damage may occur during shipping. Follow these steps for unpacking the CP 3100. 1. Inspect the shipping container.
Installing the CP 3100 Installing an Internal CP 3100 Handling Precautions Observe the following precautions to avoid electrostatic damage to the internal CP 3100. • The internal CP 3100 contains some exposed components that are sensitive to static electricity. To reduce the possibility of damage from static discharge, the CP 3100 is shipped in a protective antistatic bag. Do not remove the CP 3100 from the antistatic bag until you are ready to install it.
Installing the CP 3100 Installing an Internal CP 3100 Installing the Internal CP 3100 To install the CP 3100 in your computer: 1. Shut down the computer as you would normally. Then turn off all peripherals connected to it. 2. Disconnect the computer’s AC power cord. 3. Remove the computer cover to gain access to the inside of the computer. The documentation that came with your computer should explain this procedure. NOTE.
Installing the CP 3100 Installing an Internal CP 3100 6. Before you power-up the internal CP 3100, it must be securely mounted in the 5.25-inch bay. Depending on the model of your host computer, each 5.25-inch bay should provide bracket hardware to mount additional devices. Consult the documentation that came with your computer for proper device installation. 7.
Installing the CP 3100 Installing an Internal CP 3100 Connecting to a Host and a Tape Drive The following procedure describes how to connect the CP 3100 to an existing tape drive and to a host. The CP 3100 can connect to a DDS-4 or DAT 72 tape drive. Making this connection allows data on the CP 3100’s hard disk to be archived to the attached tape drive.
Installing the CP 3100 3. Installing an Internal CP 3100 Connect the center connector on the Archive Cable to your existing DDS-4 or DAT 72 archive tape drive. Attach the supplied terminator to the last SCSI connector on this cable (see Figure 9 on page 28). Terminator Figure 9. Connecting to an Archive Tape Drive 4. Connect an existing SCSI cable from the CPU mainboard or a SCSI adapter card to the VHDC-1 to HD68 converter (see Figure 10 on page 28). Figure 10.
Installing the CP 3100 Installing an Internal CP 3100 Connecting to the Network To configure the internal CP 3100 via its Web Browser interface, connect the CP 3100 to your company’s LAN. This procedure is performed using the Category 5 Ethernet Cable with PCI bracket supplied with the internal CP 3100 (see Figure 11 on page 29). Figure 11. Category 5 Ethernet Cable with PCI Bracket NOTE.
Installing the CP 3100 2. Installing an Internal CP 3100 The other end of the Ethernet connection cable is attached to a PCI bracket. Secure the Ethernet PCI bracket to an open PCI slot in the host computer's backplane. Confirm that the Ethernet connector and cable do not come in contact with surrounding cards (see Figure 13 on page 30). Figure 13. Securing the Ethernet PCI Bracket 3.
Installing the CP 3100 Installing an Internal CP 3100 Connecting Expansion Units The back panel of CP 3100 has Serial ATA (SATA) connectors for accommodating expansion units. To connect an expansion unit to the CP 3100, you need the Certance CP 3100 Expansion Unit Kit. To obtain this Kit, please contact your reseller or Certance. To connect one or more expansion units to the internal CP 3100: 1. Connect the SATA cable to the SATA 2 connector on the back panel of the CP 3100 (see Figure 5 on page 26). 2.
Installing the CP 3100 Installing an Internal CP 3100 If you want to use the Windows native Removable Storage Manager and Backup application, install the Certance DDS/DAT drive and changer drivers now. Refer to the drivers directory on the Resource CD that came with your CP 3100 or find them on the Web at: http://www.certance.com/support/tape/drivers/scsidpa.html. To install the drivers: 1. Go into Computer Management and open Device Manager. You will see the device is unknown (see Figure 15 on page 32).
Installing the CP 3100 2. Installing an Internal CP 3100 If you downloaded the file from the Web site, unzip the compressed file to a directory (see Figure 16 on page 33). Otherwise, insert the Resource CD in your computer’s CD-ROM drive. Figure 16. Unzipping the Compressed File 3. Double-click SEAGATE DAT in Device Manager. 4. Click the Driver tab.The information box in Figure 17 on page 34 appears.
Installing the CP 3100 Installing an Internal CP 3100 Figure 17. Information Box 5. Click the Update Driver button. The Hardware Update wizard in Figure 18 on page 34 appears. Figure 18.
Installing the CP 3100 6. Installing an Internal CP 3100 Choose Install from a list or specific location (Advanced). Registering the CP 3100 After you install the CP 3100, be sure to register it. Registering it ensures that you will receive the latest information about the CP 3100, as well as other product, service, and support information. For your convenience, you can register the CP 3100 through our Web site at: http://register.certance.com.
Installing the CP 3100 Installing a Desktop CP 3100 Installing a Desktop CP 3100 Installing a desktop CP 3100 involves the following steps: 1. “Items You Must Supply” on page 36 2. “Reviewing the SCSI ID” on page 36 3. “Connecting to a Host” on page 37 4. “Connecting to a Tape Drive” on page 37 5. “Terminating the SCSI Chain” on page 38 6. “Connecting to the Network” on page 38 7. “Powering-up the Desktop CP 3100” on page 38 8. “Installing the Driver” on page 39 9.
Installing the CP 3100 Installing a Desktop CP 3100 Figure 19. Back Panel of the Desktop CP 3100 NOTE. The following connectors on the back panel of the desktop CP 3100 are not used: • Archive Network (Gbe2) • Serial Connecting to a Host To connect the desktop CP 3100 to a host computer, use the following procedure. 1. Shut down the host computer and disconnect the computer’s AC power cord. 2.
Installing the CP 3100 Installing a Desktop CP 3100 Terminating the SCSI Chain Terminate the SCSI chain appropriately for your configuration: • If the CP 3100 is the last device in the SCSI chain, connect the supplied SCSI terminator to the SCSI OUT connector (lower connector) on the back panel (see Figure 19 on page 37). • If the CP 3100 is not the last device in the SCSI chain, connect a SCSI cable to the SCSI OUT connector (lower connector) on the back panel.
Installing the CP 3100 Installing a Desktop CP 3100 • If the integrated hard disk has not been initialized, the CP 3100 prepares the disk for use. This can take from 3 to 5 minutes. • The CP 3100 loads the current configuration settings, initializes the network interface, starts the device emulation, and activates its RemoteAdmin management tool. • The System LED turns solid green. NOTE. In the unlikely event you encounter a problem at power-up, refer to Chapter 9 for troubleshooting suggestions.
Installing the CP 3100 Installing the Rack-Mount CP 3100 Installing the Rack-Mount CP 3100 Installing a rack-mount CP 3100 involves the following steps: 1. “Items You Must Supply” on page 40 2. “Reviewing the SCSI ID” on page 40 3. “Installing the Rack-Mount CP 3100 in a Rack” on page 41 4. “Connecting to a Host” on page 41 5. “Connecting to a Tape Drive” on page 42 6. “Terminating the SCSI Chain” on page 42 7. “Connecting to the Network” on page 42 8.
Installing the CP 3100 Installing the Rack-Mount CP 3100 the SCSI bus. If this is not possible, use the SCSI ID selector switch on the back panel of the CP3101R-160 to select a unique SCSI ID for the unit. NOTE. Do not set the CP 3100 selector switch to SCSI ID 7. For best performance, it is strongly recommended that the CP 3100 be attached to a dedicated SCSI Ultra 160 controller.
Installing the CP 3100 Installing the Rack-Mount CP 3100 Connecting to a Tape Drive If you purchased the CP3100R1-320, connect the unit to an approved DDS-4 or DAT 72 tape archive device. 1. Connect an LVD Male HD68 SCSI cable to the ARCHIVE SCSI connector on the back panel of the desktop CP 3100 (see Figure 20 on page 41). 2. Connect the other end of the cable to your tape drive.
Installing the CP 3100 Installing the Rack-Mount CP 3100 Powering-up the Rack-Mount CP 3100 To power-up the rack-mount CP 3100: 1. Re-attach the computer's AC power cord, then turn on the computer. 2. Attach the power cord securely to the power connector on the CP 3100 (see Figure 20 on page 41). 3. Set the Power switch on the back panel to the ON position. Facing the back of the CP 3100, the Power button is located to the right of the power connector (see Figure 19 on page 37). 4.
4 Initial Setup This chapter describes how to perform the initial setup of the CP 3100. You perform the procedures in this chapter after you install the CP 3100.
Initial Setup Setting the Initial Configuration CAUTION: This procedure will fail if the computer is on a different subnet than the CP 3100 or if the CP 3100 has an IP address that is already in use by another device on the subnet. Figure 21. Welcome Page 2. If this is the first time you are logging in, click the LOG IN button without entering a password. Otherwise, enter the appropriate password and click LOG IN. The Device Status page appears.
Initial Setup Setting the Initial Configuration Setting the CP 3100’s Internal Clock The CP 3100 has an internal clock that tracks the current date and time. This clock is turned off when the CP 3100 is shipped. You must set the clock before you use the CP 3100. NOTE: Do not change the date or time when the CP 3100 is reading from or writing to virtual or physical tape cartridges. 1. Click CONFIGURATION. The Date/Time Settings page appears (see Figure 22 on page 46). Figure 22.
Initial Setup Setting the Initial Configuration Table 3. Date/Time Settings Page Value Description Date Enter the current date, in mm/dd/yyyy format. Example: 05/09/2004 is equivalent to May 9, 2004. Time Enter the current time, in 24-hour format using the syntax hh:mm:ss. You do not need to specify AM or PM. Example: 14:18:56 is equivalent to 2:18:56 PM. Specifying a Password RemoteAdmin comes configured with no password. For security purposes, enter a password to guard against unauthorized access.
Initial Setup Setting the Initial Configuration 2. Enter the information described in the Password Settings page (see Table 4 on page 48). 3. Click Update. A message confirms that the user password has been updated. 4. Record the password in Chapter 10. NOTE: The Password Settings page has a Reset button you can click to cancel your changes. Table 4. Password Settings Page Value Description Old Password Your current password. For first-time login, leave this blank.
Initial Setup Setting the Initial Configuration Figure 24. Network Settings Page 2. Enter the information described in the Network Settings page (see Table 5 on page 50). CAUTION: If you change any network settings, write down the settings before you click Update and store in a safe place for future reference. You will not be able to access the CP 3100 if you lose the settings. 3. Click Update. A message confirms that the network configuration has been updated. 4.
Initial Setup Setting the Initial Configuration Table 5. Network Settings Page Value Description Host Name The host name that uniquely identifies the CP 3100. This value is optional and defaults to the CP 3100's MAC address. However, it can be any descriptive text you want. IP Address The IP address that uniquely identifies the CP 3100 (up to four octets from 0 to 255, separated by periods). You enter this IP address in your browser to launch RemoteAdmin. Default is: 192.168.0.250.
Initial Setup Setting the Initial Configuration Figure 25. Email Settings Page 2. Enter the information described in the Email Settings page (see Table 6 on page 51). 3. Click Update. A message confirms that the email configuration has been updated. 4. Record the email settings in Chapter 10. NOTE: The Email Settings page has a Reset button you can click to cancel your changes. Table 6.
Initial Setup Setting the Initial Configuration Table 6. Email Settings Page Value Description Primary Email Address Email address(es) of the primary contacts who are to receive email messages from RemoteAdmin. This entry is entered in standard email address format of a text string followed by an “@” and an Internet domain. Example: jsmith@abccompany.com To specify more than one email address, separate the addresses with a semicolon (;).
Initial Setup Installing Your Backup Software Installing Your Backup Software After you set the required CP 3100 configuration values, install your backup software if it is not already installed (refer to the manual that came with the software for information about installing and using it). The backup software recognizes your CP 3100 as a DAT 72 or DDS-4 autoloader with 25 slots (tapes).
5 Basic and Advanced Operations In addition to setting the initial setup values described in Chapter 4, the RemoteAdmin tool lets you perform basic and advanced operations. This chapter describes how to use RemoteAdmin to perform these operations.
Basic and Advanced Operations 1. Logging into RemoteAdmin Start a Web Browser on a computer that is on the same subnet as the CP 3100. In the Browser’s address line, enter the IP address of the CP 3100. The Welcome page appears (see Figure 26 on page 55). NOTE: A subnet is a portion of a network that shares a common address component. On TCP/ IP networks, subnets are defined as all devices whose IP addresses have the same prefix. For example, all devices with IP addresses that start with 192.168.0.
Basic and Advanced Operations Logging into RemoteAdmin Logging in While Someone Else is Logged in RemoteAdmin supports one login at a time. If a second login is attempted: • An error message shows the Internet Protocol (IP) address of the person already logged in. • The Login page appears, with the words Forced Login above the host name (see Figure 27 on page 56). Figure 27.
Basic and Advanced Operations Performing Basic Operations Performing Basic Operations Basic operations associated with the CP 3100 include: • “Displaying and Understanding the Device Status Page” on page 57 • “Viewing Device Properties” on page 59 • “Viewing Pending Attentions” on page 61 • “Viewing Physical Drive Information” on page 61 • “Verifying a Physical Tape Cartridge” on page 61 • “Erasing Data on a Physical Tape Cartridge” on page 62 • “Ejecting a Physical Tape Cartridge” on page 6
Basic and Advanced Operations Performing Basic Operations Figure 28. Device Status Page The Device Status page is organized into five sections: • The first entry shows the physical tape drive attached to the CP 3100. See “Viewing Device Properties” on page 59. • ATTENTIONS shows any attentions that are pending. See “Viewing Pending Attentions” on page 61. • PHYSICAL DRIVE shows the status of the physical drive. See “Viewing Physical Drive Information” on page 61.
Basic and Advanced Operations Performing Basic Operations NOTE: To update the information on this page automatically, set the Auto Refresh setting at the top of the page (you can also manually update the information by clicking the Refresh button in your browser). Placing the pointer over the name of a tape cartridge in the PHYSICAL DRIVE, VIRTUAL DRIVE, or VIRTUAL LOADER section displays detailed status information in a pop-up window (see “Displaying Pop-up Information” on page 65).
Basic and Advanced Operations Performing Basic Operations Figure 30. Device Properties Table 7. Device Properties Page Value Description Number of Virtual Storage Slots Number of slots in the virtual loader. Each slot contains a VTC. Default Archive Policy Select one of the following: • Automatic – newly created virtual tape cartridges are automatically archived.
Basic and Advanced Operations Performing Basic Operations Viewing Pending Attentions The ATTENTIONS section of the Device Status page shows all current Attentions for the physical tape drive and all associated physical and virtual devices and media. The Attentions are organized with the most recent one at the top and the oldest one at the bottom. If there are no Attentions, this section shows NO ATTENTION PENDING.
Basic and Advanced Operations Performing Basic Operations Erasing Data on a Physical Tape Cartridge To erase data on a tape in the CP 3100, click the icon. The CP 3100 schedules an erase operation and issues an Erase Physical Tape Cartridge Attention to the Device Status page of RemoteAdmin. When you insert a physical tape cartridge, the CP 3100 looks for a matching virtual tape cartridge.
Basic and Advanced Operations Performing Basic Operations Table 9. Legends in the Virtual Drive and Virtual Loader Sections (Continued) Legend Description Tape Name A text name automatically created by the CP 3100 or configured by the administrator. If no virtual tape cartridge is present, this area is blank. See “Configuring a Virtual Tape Cartridge” on page 64 for more information. Status Describes the current status, as reflected by the color of the status icon.
Basic and Advanced Operations Performing Basic Operations Configuring a Virtual Tape Cartridge To configure a virtual tape cartridge: 1. Click the Configure icon ( ). The Configuration page appears (see Figure 31 on page 64). This page contains two sections, Configure and Advanced Operations. The following steps describe how to access the Configure options. For information about setting Advanced Operations, see “Performing Advanced Operations” on page 70.
Basic and Advanced Operations Performing Basic Operations Table 10. Configuration Page Value Description Tape Name Name of the virtual tape cartridge. To change the name, delete the current one shown and type a new name. The tape name has a limit of 31 characters. You may want to choose names that reflect your backup rotation and/or match the names on your physical tape labels. Tape Capacity Capacity of the virtual tape cartridge.
Basic and Advanced Operations Performing Basic Operations Table 11. Virtual Tape Cartridge Pop-up Information (Continued) Pop-up Information Description Archive or Migrate Time If an archive or migrate operation is scheduled, shows the time when the operation is scheduled, and how long until it is to occur. (A virtual cartridge can have an archive or migrate operation scheduled, but not both.
Basic and Advanced Operations Performing Basic Operations Manually Performing an Archive Operation The Archive icon appears when there is data to be archived. By default, the archive occurs according to the time shown in the Device Properties page (see “Displaying and Understanding the Device Status Page” on page 57).
Basic and Advanced Operations Performing Basic Operations Creating a New Virtual Tape Cartridge If a virtual cartridge has been removed (see “Performing Advanced Operations” on page 70), a Create New Cartridge icon ( 1. )appears. Click the Create New Cartridge icon ( appears (see Figure 33 on page 68). ). The Create New Virtual Tape Cartridge page NOTE: The Create button is not displayed if a virtual tape cartridge is in the virtual drive or virtual loader slots. Figure 33.
Basic and Advanced Operations Performing Basic Operations Table 12. Create New Virtual Tape Cartridge Page Value Description Tape Name Name of the virtual tape cartridge’s tape. Default name is generated automatically. To change the name, delete the current one shown and type a new name. This value is required. See “Configuring a Virtual Tape Cartridge” on page 64 for more information. Tape Capacity Capacity, in megabytes, of the virtual tape cartridge.
Basic and Advanced Operations Performing Advanced Operations Stop icon Figure 34. Stop Icon on the Device Status Page Performing Advanced Operations The CP 3100 provides the following advanced operations for virtual tape cartridges.
Basic and Advanced Operations Performing Advanced Operations Figure 35. Virtual Tape Cartridge Configure Page 3. Under Advanced Operations, select the appropriate operation (see Figure 36 on page 72 and Table 13 on page 72). When you select an operation, a Submit button appears.
Basic and Advanced Operations Performing Advanced Operations Figure 36. Selecting an Advanced Operation 4. Click Submit. The operation is performed and the Device Status Page reappears. Table 13. Advanced Operation Values Value Description Use New Physical Cartridge The CP 3100 no longer associates an existing physical tape cartridge with this virtual tape cartridge and accepts a blank physical tape cartridge for the next archive operation.
Basic and Advanced Operations Performing Advanced Operations Table 13. Advanced Operation Values (Continued) Value Description Send Email to Primary Recipient The CP 3100 sends email to the primary email address for all pending Attentions for the slot or drive, whether or not an email has already been sent to the primary email address.
6 Performing System Operations This chapter describes how to use RemoteAdmin to perform system operations.
Performing System Operations Viewing System Information Figure 37. System Info Page Table 14. System Info Page Value Description Total Disk Space Total size of the CP 3100 Storage Pools in megabytes. This value equals the Total Used plus the Total Available values. Total Used Total number of megabytes in the Storage Pools that hold virtual tape cartridge data. This value increases as the backup software writes backups and decreases as the CP 3100 migrates data.
Performing System Operations Updating the CP 3100 Firmware Table 14. System Info Page (Continued) Value Description Host Name The CP 3100 host name. For information on specifying the host name, see “Configuring Network Settings” on page 48. Firmware Version The CP 3100 firmware version number. Updating the CP 3100 Firmware The Firmware Update page lets you upload and install new firmware for the CP 3100. Figure 38 on page 77 shows an example of the Firmware page.
Performing System Operations Viewing Device Inventories Figure 38. Firmware Update Page Viewing Device Inventories The CP 3100 tracks inventories and displays the inventories in the Inventories page (see “Inventories” under “Understanding Terms and Concepts” on page 14). A virtual device inventory can become inactive if the physical tape drive that it emulates is disconnected from the CP 3100. Using the Inventory page, you can view and delete inactive virtual device inventories.
Performing System Operations Viewing Device Inventories Figure 39. Inventory Page Deleting an inactive inventory erases and removes all virtual tape cartridges in that inventory. In addition, any unarchived data in the virtual tape cartridges in the inventory is erased. After an inventory is deleted, reattaching a physical tape drive of the same class creates a new inventory.
Performing System Operations Viewing Device Inventories Figure 40. Message when Deleting an Inventory 3. Click Delete to delete the inventory.
Performing System Operations Viewing the System Log Viewing the System Log The System Log page lets you view recent log files. Log files show detailed status information about the CP 3100, and may be useful for diagnosing problems. The files are arranged with the oldest one on the top row. Figure 41 on page 80 shows an example of the System Log page. If the number of entries exceeds the viewable area, you can use the scroll arrows and scroll bar to scroll through the entries.
Performing System Operations Viewing Messages Viewing Messages The Messages page lets you view CP 3100 messages. These messages contain information about recent activities, and may be useful for diagnosing problems. Figure 42 on page 81 shows an example of the Messages page. If the number of entries exceeds the viewable area, you can use the scroll arrows and scroll bar to scroll through the messages.
Performing System Operations Restarting or Shutting Down the CP 3100 Restarting or Shutting Down the CP 3100 The Shutdown page is the preferred way to restart or shut down the CP 3100. 1. Click SYSTEM TOOLS, then click SHUTDOWN. The Restart Shutdown page appears (see Figure 43 on page 82). 2. Perform one of the following steps: • To restart the CP 3100, click the Restart button. When the System LED turns on again, you can re-login to the RemoteAdmin Web browser.
7 CP 3100 LEDs This chapter describes how the CP 3100 LED functions. Topics in this chapter are: • “Front Panel LEDs” on page 83 • “System LED” on page 84 • “Attention LED” on page 84 • “Virtual Tape LED” on page 85 • “Physical Tape LED” on page 85 • “Network Activity LED” on page 85 Front Panel LEDs The following figure shows an example of the LEDs on the drive front panel of the CP 3100. System LED Attention LED Virtual Tape LED Physical Tape LED Network Activity LED Figure 44.
CP 3100 LEDs System LED System LED The System LED indicates the overall status of the CP 3100. Table 15 on page 84 shows the status of the System LED. Table 15. System LED LED Status Description Off The CP 3100 is turned off or going through a reset. Green The CP 3100 is operating properly. Slow blinking green The CP 3100 is booting. Red If during booting, a system diagnostic failure occurred. Otherwise, a system failure occurred.
CP 3100 LEDs Virtual Tape LED Virtual Tape LED The Virtual Tape LED shows when the host is reading data from or writing data to a virtual tape cartridge. Table 17 on page 85 shows the status of the Virtual Tape LED. Table 17. Virtual Tape LED LED Status Description Off There is no virtual tape drive activity occurring. Slow blinking green A virtual tape cartridge is loaded in the virtual tape drive. Red The CP 3100 hard disk(s) is not recognized or not present.
8 Using the Integrated Tape Drive If your CP 3100 contains an integrated DAT 72 tape drive, review the tape drive information in this chapter. If your CP 3100 does not contain an integrated DAT 72 tape drive, you can skip this chapter.
Using the Integrated Tape Drive Handling Cartridges Handling Cartridges To protect your data cartridges and the information on them, observe the guidelines and avoid the pitfalls in the following table. Table 21. Cartridge Guidelines and Pitfalls Guidelines to Follow... Pitfalls to Avoid Use DDS cartridges at temperatures from 5 °C (40 °F) to 40 °C (104 °F). Cartridges can be stored at temperatures down to -40 °C (-40 °F).
Using the Integrated Tape Drive Loading a Cartridge Loading a Cartridge Use only approved DDS-4 and DAT 72 cartridges with the tape drive. To load cartridges into the tape drive, follow these steps: 1. Make sure that the cartridges are write protected or write enabled, as necessary. For more information, refer to “Write Protecting a DDS Cartridge” on page 89. 2. Hold the cartridge so the label is facing up and the exposed media is facing the drive. 3.
Using the Integrated Tape Drive Write Protecting a DDS Cartridge Figure 46. Ejecting a Cartridge Write Protecting a DDS Cartridge Write protecting a DDS cartridge protects the data on the cartridge from being changed, overwritten, or deleted. To write protect a cartridge, slide the write protect tab on the back of the cartridge to the open position. To write enable the cartridge, slide the write-protect tab so the hole is closed. Write enabled Write protected Figure 47.
Using the Integrated Tape Drive Cleaning the Tape Path Cleaning the Tape Path If excessive magnetic dust or debris collects at one or more of the tape heads, the DAT drive may not be able to read from or write to tape, or may experience a number of recoverable soft errors. When a threshold for recoverable soft errors is exceeded, the CP 3100 issues an Attention, the Attention LED blinks amber slowly, and a message to clean the physical tape drive appears.
9 Troubleshooting This chapter provides suggestions for troubleshooting your CP 3100 in the unlikely event you encounter a problem with it.
Troubleshooting SCSI ID Problems Table 23. CP 3100 Attentions Attention Action Required PTC Required The CP 3100 is requesting a blank physical tape cartridge, warning that a physical tape cartridge may be overwritten, or requesting a specific physical tape cartridge. Archive Failed The immediately prior archive operation failed due to an error with the physical tape drive or physical tape cartridge, or a physical tape cartridge end-of-media event occurred.
Troubleshooting CP 3100 Does Not Work CP 3100 Does Not Work If the green System LED does not go ON: 1. Check the power connection to the CP 3100. 2. If the connection is secure, replace the power cable with one that is known to work. 3. If the CP 3100 still does not work, contact Certance Technical Support. Power On Self Test Fails If the CP 3100 fails its Power On Self Test (POST): 1. Power-down the CP 3100 and power it up again. 2.
Troubleshooting Backup Program Does Not Recognize the CP 3100 Backup Program Does Not Recognize the CP 3100 If your backup application program does not recognize the CP 3100: 1. Use the Windows Device Manager to determine whether the operating system has recognized the drive. If the CP 3100 is recognized properly, it appears under the Tape Drive category. If the CP 3100 was recognized, but native drivers are not installed, it appears under Other Devices.
Troubleshooting Removing the Hard Disk Figure 49. Swinging Out the Latch 3. Using the latch as a handle, gently pull the drive assembly straight out of the unit.
10 Recording Your Settings This chapter lets you record the settings for your CP 3100. We recommend you print this page and record your settings for future reference. Table 24.
A CP 3100 Operation Overview As discussed in the “CP 3100 Theory of Operation” on page 15, the host backup software communicates with the CP 3100 as a physical DAT autoloader. When the CP 3100 is first powered on, the host backup software recognizes a DAT autoloader with 25 DAT cartridges. These cartridges will be blank; that is, the host software “sees” these cartridges as containing no data.
CP 3100 Operation Archiving a Previously Archived Virtual Cartridge only archives to the same physical tape used in the first archive. If that tape no longer exists, you can still perform the archive. If you do not have a blank physical tape: 1. Use the procedure under “Archiving to a Physical Tape for the First Time” on page 97 to erase your current physical tape using RemoteAdmin. 2. With the Device Status page displayed, go to the Virtual Loader section and click the Configure icon ( 3.
CP 3100 Operation Archiving and Migrating Archiving and Migrating By default the CP 3100 copies (archives) data from a virtual cartridge to a physical tape. This ensures that there is a permanent form of storage for your data. After an archive is complete, the data in the virtual cartridge remains on the hard drive. This enables restore operations to be performed quickly, at disk speed.
Index A Advanced operations from RemoteAdmin 70 deleting inactive inventories 77 restarting the CP 3100 82 shutting down the CP 3100 82 updating firmware 76 viewing messages 81 viewing system information 74 viewing system log 80 Applying labels 87 Archive operation, scheduling 67 Attention LED 84 Attentions handling 91 Attentions, viewing 61 B Backup program does not recognize the CP 3100 94 Basic operations from RemoteAdmin 57 clearing errors and virtual tape drive error 67 configuring a virtual tape cart
Network Activity 85 Physical Tape 85 System 84 Virtual Tape 85 H Handling Attentions 91 Handling cartridges 87 Hard disk, removing 94 I Icons archive 67 device properties 59 ejecting a physical tape cartridge 62 erasing data on a tape 62 migrate 67 verifying that a physical tape cartridge can be read 61 virtual drive 63 virtual loader 63 Importing a physical tape cartridge 69 Inactive inventories, deleting 77 Initial setup configuration parameters e-mail settings 50 network settings 48 specifying a passwo
R Recording configuration information 96 Registering the CP 3100 35, 39, 43 RemoteAdmin advanced operations 70 deleting inactive inventories 77 restarting the CP 3100 82 shutting down the CP 3100 82 updating firmware 76 viewing messages 81 viewing system information 74 viewing system log 80 basic operations 57 clearing errors and virtual tape drive error 67 configuring a virtual tape cartridge 64 creating a new virtual tape cartridge 68 device properties 59 device status 57 ejecting a physical tape cartridg
