Installation guide

28
Configuring Your IP4700 Device for Use with Backup Software
Configuring Veritas NetBackup Software
96 No media is available.
If the media was
previously used, this
error may indicate that
NetBackup has frozen
the tape or otherwise
marked it as full.
Make sure there is a tape in the drive, and the
drive state is AVD, as indicated by the Device
Manager.
Assuming the data on the tape is not required,
allow NetBackup to use the tape by specifying
bpmedia -unfreeze -ev media_id, where
media_id, is the ID assigned to the tape by
NetBackup. Also try forcing NetBackup to reuse
the tape by specifying bpexpdate -d 0 -ev
media_id.
84 Write error. View the system event log on Windows systems
for a tape drive error reported at the same time
this error code occurred. This is a Medium error.
If you have a DLT, another cleaning light at the
front of the problem drive is lit. Either the drive
needs to be cleaned, or more likely the drive
encountered a transient error it cannot recover
from; therefore, it reports the error and turns on
the cleaning light. This is a fatal error for
NetBackup, and leaves the drive in a DOWN
state. Assume that the error is transient and try
again. Put the drive in the UP state. If it does not
return to this state (TLD for DLT libraries and
AVD for standalone drives), the drive may be
bad. If other drives are also DOWN, this
indicates a more serious problem, such as loss
of the fibre-SCSI bridge. If only one drive is
down, wait until no backups are active and cycle
library power to try to bring the drive back. If the
drive still contains a tape, in the Device Monitor
window, click the drive, and then click the reset
icon. The tape should be returned to its slot. If
error code 84 repeats soon, compare the
problem tape drive and tape media ID (bar
code). If errors recur on a certain tape, discard
the tape when data on it is no longer needed. If
errors recur on a certain drive with different
media, replace the drive if the errors occur
frequently enough to disrupt backups.
99 NDMP error. You
specified a volume to
back up that does not
exist on the IP4700.
Make sure you have correctly spelled the
volume name and that it begins with a forward
slash (/). Otherwise, this is an internal error. In
this case, try to back up a small directory you
create and populate with a few files. If this
backup is successful, it may indicate a problem
in the IP4700 file history.
Error Code Cause Action