Operator's Guide

Chapter 3 Operator Troubleshooting
Other Problems
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Other Problems
3
In addition to the status messages described in the previous section,
there are other problems that may occur. Table 5 lists two of these
problems and the steps to take to resolve them.
Note: Coordinate your efforts with the System Administrator.
Table 5 Other Problems
Note: For any other problem not listed, notify your FSEs.
Problem Resolution
A tape drive is not
ejecting the
cartridges properly.
1) Use the procedure “Unloading a Tape” on page 18 to remove the cartridge.
2) If the problem persists, notify your FSE.
One or more cables
are disconnected
from the rear panel.
1) Perform the procedure “Defining the Library’s Power-Up State” on page 16.
2) Reconnect the cables referencing figure 6 on page 9.
3) Perform the procedure “Applying Power to the Library” on page 22.