User`s guide
If Evolis is unable to repair the faulty material covered by the guarantee, Evolis will
proceed to replace it with a new or second hand product as long as the functions
are at least the same as those of the original product it replaces.
If the customer has signed an extension of the Evolis guarantee, Evolis will repair
the faulty material according to the clauses of the contract. To underwrite an
extension of the Evolis guarantee, contact an Evolis reseller.
No goods may be returned to Evolis without an RMA (Return Material
Authorisation) number. To obtain an RMA number, contact an Evolis reseller.
For all goods returns, the Evolis reseller may ask the customer to provide proof of
purchase of the material.
The customer is responsible for all damage caused in resending in unsuitable pac-
king. Evolis may refuse to accept reception of the goods.
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